HCL Tech q2 2021 Investor Release
HCL Tech q2 2021 Investor Release
HCL Tech q2 2021 Investor Release
Revenue to grow QoQ by an average of 1.5% to 2.5% in constant currency for Q3 and Q4, FY’21
EBIT to be between 20.0% and 21.0% for FY’21
Financial Highlights 2
Corporate Overview 4
Performance Trends 5
Financials in US$ 18
Client Metrics 23
Headcount 24
Financials in ` 25
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(Amount in US $ Million)
Growth
Particulars Q2 FY’21 Margin%
QoQ YoY
(Amount in ` Crores)
Growth
Particulars Q2 FY’21 Margin%
QoQ YoY
(Amount in US $ Million)
(Amount in US $ Million)
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Key Highlights (for the quarter ending September 2020)
1. HCL signed 15 transformational deals, led by key industry verticals including life sciences and healthcare,
public services (energy & utilities) and manufacturing.
2. Broad based performance in Q2 with all growth engines firing. All the Geographies / Segments / Verticals
return to smart positive sequential growth.
3. Strong revenue growth at 4.5% QoQ in constant currency accompanied with expansion in margins on both
YoY and QoQ basis.
– EBITDA at 26.6% and EBIT at 21.6% expanded by 320 bps and 160 bps respectively (on YoY basis).
4. Mode 2 revenue exceeds US$ 500 mn milestone; EBIT Margin at 18.5% expanding 450 bps (on YoY basis).
5. Declared Dividend of ` 4 /- per share, being 71st consecutive quarter of dividend pay-out.
6. IT Services attrition (LTM basis) at 12.2%, down 470 bps YoY.
7. Cash Generation and conversion continues to be very robust:
8. Gross Cash stands at US $ 2,246 mn and Net Cash at US $ 1,826 mn at the end of September 30th, 2020.
9. EPS at ` 45.2 registered healthy growth at 22.0% on LTM basis. Cash EPS ` 60.3 also grew healthy at 36.3%
on LTM basis.
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“These unprecedented times and the volatile global business environment have changed the way organizations
operate. Enterprises are accelerating the adoption of technology and sharpening their focus on being resilient and
better prepared for unpredictable situations. As businesses rethink, redefine and refine their ways of working, it
has become imperative for them to adopt sustainable practices that complement their agile business models. We
believe that business has a collective social responsibility to ensure that stakeholders have every advantage to
succeed. At HCL, we are committed to ensuring the socio-economic development of the communities we engage
with around the world.” said Shiv Nadar, Chief Strategy Officer, HCL Technologies Ltd.
“We have delivered a stellar Q2 performance with a sequential revenue growth of 4.5% in constant currency and
21.6% EBIT margin. This growth momentum was driven by our continued leadership in Digital Transformation and
Cloud businesses and a strong stability in the Products & Platforms segment, all of which continue to open diverse
growth avenues for us. Our investments over the last few years in next-gen technologies have held us in good
stead during these difficult times and position us strongly to leverage the emerging market opportunities.” said
C Vijayakumar, President & CEO, HCL Technologies Ltd.
“We are delighted with the all-round Q2 FY’21 performance. All engines of growth are firing, and our margins have
increased significantly with EBITDA at 26.6% and EBIT at 21.6%, expanding by 320 bps and 160 bps respectively
on YoY basis. The standout performance for the quarter has been the cash generation and conversion ratios. Our
Operating Cash Flow (OCF) & Free Cash Flow (FCF) stand at handsome US$ 2,692 mn and US$ 2,444 mn
respectively on Last-Twelve-Month basis, with OCF/NI and FCF/NI conversion at an impressive 161% and 146%
respectively.” said Prateek Aggarwal, CFO, HCL Technologies Ltd.
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Overall Company (past 4 years for 12 months ended September)
2,544
9,949
9,328
2,096 2,071
In US$ Mn
In US$ Mn
8,179 1,904
1,766
7,374 1,631 1,615
1,479
2,229
60.3
1,704
In US$ Mn
1,627 1,668
45.2
In `
1,512 44.3
1,397 1,424
1,332 39.2
37.0
35.0 33.6
30.8
2,692
Number of Clients
In USD Mn
1,668
1,332 1,275 1,397 1,314 1,424
1,213
Note:
1. Cash Net income is Operating Cash Flow before Change in Working Capital.
2. Cash EPS is Cash Net Income divided by Average Number of Diluted Equity Shares.
3. EPS and Cash EPS adjusted for Bonus issues.
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Quarter Ended (30-Sep-2020)
Particulars Details
QoQ YoY
Geography
Europe 2.2% -2.6%
Note:
#
Public Services include Oil & Gas, Energy & Utilities, Travel - Transport - Logistics and Government.
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As the world embraces the circumstances shaped by the ongoing global health crisis and major economic, political
and social turmoil, HCL has become even more resilient and agile in its outlook. The organization is constantly
striving to create stronger relationships and better solutions to advance the digital transformation journeys of global
enterprises. Supported by strong pillars of deep domain industry expertise, customer-centricity, an entrepreneurial
culture of ideapreneurship™ and a vast ecosystem of innovation partners, HCL empowers global enterprises with
technology for the next decade, today.
Business Highlights
HCL Technologies has earned the prestigious designation in Forbes’ fourth-annual list of the World’s Best
Employers 2020, ranking #30 overall and making it the top ranked company among the multinationals
headquartered in India.
Forbes partnered with market research firm Statista to compile the ranking by surveying 160,000 full-time and
part-time workers from 58 countries and working for businesses with operations in multiple nations or
regions. Surveys were conducted on a rolling basis from June to July, and participants were asked to rate their
willingness to recommend their own employers to friends and family. They were also asked to rate their
satisfaction with their employers’ Covid-19 responses, and score their employers on its image, economic
footprint, talent development, gender equality and social responsibility. The final list is composed of 750
multinational and large corporations headquartered in 45 countries. For more details:
https://www.forbes.com/sites/kristinstoller/2020/10/15/these-are-the-worlds-best-employers-
2020/#2b4031072eff
HCL Technologies was given the highest governance quality score of 1st decile from Institutional Shareholder
Services (ISS). The score of 1st decile indicates higher quality and relatively lower governance risk. The score
is derived after reviewing four key tenets of board structure, shareholder rights, compensation and audit & risk
oversight.
In Q2 FY’21, HCL signed 15 transformational deals, led by key industry verticals including life sciences and
healthcare, public services (energy & utilities) and manufacturing.
HCL announced its intent to acquire DWS Limited, a leading Australian IT, business and management
consulting group. DWS provides a wide range of IT services including digital transformation, application
development & support, program & project management and consulting. This acquisition will strongly enhance
HCL’s contribution to digital initiatives in Australia and New Zealand while strengthening its client portfolio
across key industries.
HCL Software continued its operational excellence in Q2 FY’21, with nearly 5,000 sales transactions. The
number of unique customers signed in the last year has increased to over 12,000. HCL Software’s continued
investment in its products resulted in 20 major and minor product releases this quarter. Most notable were the
product announcements of Unica Discover, OneDB, and Automation Power Suite.
HCL and Google Cloud announced the expansion of their strategic partnership to bring HCL’s Actian portfolio,
starting with Actian Avalanche, to Google Cloud. Actian Avalanche is a high-performance hybrid cloud data
warehouse designed to power an enterprise’s most demanding operational analytics workloads.
HCL announced the opening of its first European Cybersecurity Fusion Center (CSFC) in Gothenburg, Sweden.
The state-of-the-art security operations and response facility will help European organizations comply with local
regulations concerning data sovereignty. The center will have multi-domain security teams, processes and
cutting-edge analytics which will enable organizations to detect threats faster and resolve incidents efficiently.
HCL inaugurated its first Global Delivery Center in Sri Lanka in the presence of the Honourable Prime Minister
of Sri Lanka, Shri Mahinda Rajapaksa and key government dignitaries and HCL officials. A key part of HCL’s
business and development strategy in Sri Lanka will be to use a local talent pool of Sri Lanka for global
assignments.
HCL’s Value Portal, a unique grassroots innovation platform that enables employees to contribute their ideas
and create value for customers and HCL, delivered customer-endorsed value worth $380M and generated
3,038 ideas and 1,380 implementations in Q2 FY’21.
HCL joined the NVIDIA Partner Network (NPN) to pursue expanded opportunities in the Artificial Intelligence
(AI) space. It also announced the launch of NEXT.ai, HCL’s AI lab, focused on upskilling engineers and
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architects utilizing AI solutions across hardware and software technology stacks. This will enhance their
capabilities to build AI-led solutions for multiple HCL clients across industry verticals.
HCL announced its collaboration with PTC, an industry leader in augmented reality & IoT, and HPE, a global
edge-to-cloud Platform-as-a-Service company, to take its Real-Time Manufacturing Insights (RMI) solution to
the next level. With this partnership, HCL can now deliver a streamlined, pre-bundled, ready-to-deploy
configuration for the most challenging manufacturing environments.
HCL announced the availability of its Real-time In-store Insights (RII) consulting offering on Microsoft Azure
Marketplace, an online cloud marketplace providing tailored line-of-business solutions. The RII offering aims to
leverage IoT-powered insights to reimagine the retail space and transform the shopping experience.
HCL, in collaboration with blockchain software firm R3 launched BUILDINGBLOCK — a blockchain platform
created to streamline business property insurance for multinational companies. This platform enables insurance
companies to craft a master policy document by enabling real time data flow in an easy, cryptographically
secure and immutable manner.
Continuing its tradition of ‘ideapreneurshipTM’ and a culture of innovation, HCL filed 10 patents in Q2 FY’21.
Patents filed were in areas such as software development, AI, next-generation technologies, automation, and
data analytics. Patents were granted in the areas of Machine Learning (ML), IoT, solar energy and functional
simulations.
HCL organized ‘Inspire for Better, The Economist Virtual Roundtable’ - a global CXO Thought Leadership
Campaign and Partnership for speeding up innovation – employing lessons from Covid-19 for long-term
success featuring C-level executive from global enterprises.
HCL organized the ‘Inspired Series’ – a series of exclusive conversations with the celebrated Australian Cricket
Team for an inspiring insight into leadership, innovation, resilience and drive behind the best performances.
COVID-19 Initiatives
HCL continues its extensive, robust and proactive approach to protect its employees, minimize impact on clients,
reduce financial risk to HCL, maintain supply chain resilience and provide support to the communities around us.
Strategic Programs
HCL conducted the global ‘Better Health Hackathon #CodeForCOVID19’, which was organized in partnership
with Microsoft and International SOS. The initiative resulted in more than 7,500 engaged innovators from over
1,000 organizations and academic institutions representing over 50 countries. The hackathon was aimed at
engaging a global community of talented, purpose-driven and passionate tech innovators and developers,
harnessing their creativity, digital skills and entrepreneurial spirit to inspire solutions for current and potential
pandemic-related problems.
HCL launched the COVID-19 Risk Assessment App, which aims to help enterprises bring people back to work
safely. As the lockdown status is varying across cities and countries around the world, the app is designed to
help companies develop plans to allow their staff return to office.
A virtual HCL digital forum was held in France featuring international experts who came together to talk about
‘How COVID-19 is Accelerating Digital Transformation’. Over 40 international experts from business,
government, academia, and international organizations came together on the HCL digital forum to encourage
creativity and innovation for a better tomorrow.
HCL continued its strong liaison and relationship with embassies, trade bodies, industrial associations,
NASSCOM and World Economic Forum for a coordinated COVID-19 response.
Employee Engagement
HCL introduced #TakeCareHCL, a holistic strategy of employee care that straddled communications to on-
ground action about health and wellbeing, awareness, safety, emergency response, diversity and inclusion,
learning and development, technology, and policy. Under this initiative HCL:
– Scaled the employee benefits program under HCL Healthcare to provide healthcare, prevention, response
and mitigate infection risks.
– Triaged medical and non-medical services to employees and their family members on the 24x7 Global
Helpline, free of charge.
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– Launched several health and wellbeing initiatives, in consultation with industry medical experts, in the areas
of preventive and elective healthcare services, health check-ups at home and in-premise, antibody and
antigen testing, doctor consults, managed care plans and life coach services.
– Partnered with diagnostic labs and hospitals; organized wellbeing sessions and learning courses on
productive and healthy ways of working in the new normal; and facilitated virtual leader-employee
connections fostering inclusive leadership as COVID-19 changed the workplace.
HCL is constantly monitoring the current situation and working to minimize impact with stable remote working
arrangements. Globally, 96% of billed employees and 99.9% of enabling employees are working remotely
today.
Implemented a series of Employee First practices such as real-time feedback into policy adjustments, flexi-time
benefit, ergonomics, pandemic leaves and enhanced claim limits of broadband and voice charges.
Community Development
The COVID-19 Command Center in Gautam Buddha Nagar, Noida which has been operational since April
2020, responded to more than 250,000 citizen queries. As a critical center in Uttar Pradesh, this was visited by
the Honorable Chief Minister of Uttar Pradesh Shri Yogi Adityanath.
HCL extended its support to Arignar Anna Zoological Park in Chennai, the Madras Crocodile Bank and the
Lucknow Zoo to help them overcome the challenges from the ongoing COVID-19 pandemic. HCL helped with
animal feed and care, while also providing salaries to the caretakers involved in sanitization and maintenance
for a period of six months.
HCL believes in a culture that fosters grassroots innovation and is committed to providing its employees with an
equitable, safe and inclusive work environment. HCL focuses on talent attraction, growth and retention that work
in tandem to ensure a unified experience across the enterprise. HCL’s core belief of employee-centricity aims to
enhance employee experience and accelerate their professional growth by creating an amenable, aspirational and
friendly work environment.
As on September 30, 2020, HCL’s full-time headcount stood at 153,085.
HCL prides itself on employing people from different geographies and nationalities, creating a unique fabric of
values and traditions. As of September 30, 2020, HCL employees represented 158 nationalities.
HCL won a Gold award at Brandon Hall, HCM Excellence Awards 2020 for ‘Best Inclusion and Diversity
Strategy. The award recognizes a workplace strategy to improve inclusion and diversity to support an
organizational vision and create positive organizational outcomes.
HCL Technologies won a Gold Stevie Award for Most Innovative Work-From-Home Plan and two Silver Stevie
Awards for Most Valuable HR Team and Most Valuable Employer. The Stevie® Awards are the world's premier
business awards created to honour and generate public recognition of the achievements, and contributions
from organizations and working professionals worldwide.
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Microsoft Ecosystem Partnership
HCL PowerObjects received Microsoft's Global 2020 Proactive Customer Service Partner of the Year award
which recognizes HCL for providing innovative and unique customer solutions based on Microsoft Dynamics
365 Customer Service.
HCL has become one of the early partners to qualify for Azure Migration Program partner status for Windows
Virtual Desktop engagements, a workplace solution by Microsoft.
HCL is now a “Microsoft Cloud Adoption Framework (CAF) enterprise-scale Certified Partner”. CAF is a proven
Azure framework designed to create and implement business and technology strategies to succeed in Cloud
which will help in accelerating the customer’s cloud adoption journey.
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HCL Technologies has always pursued excellence and has been recognized for more than 50 Leadership positions
in Analyst competitive assessments this quarter. These recognitions by leading industry experts and analysts for
its business leadership is a testimony of HCL’s next-generation competencies and an endeavour to deliver the
best. They highlight the company’s completeness of vision and ability to execute customized solutions for its clients
in the emerging fields of technologies.
Digital Foundation
HCL positioned as a Leader in Everest Group’s Digital Workplace Services PEAK Matrix® Assessment 2020
HCL positioned as a Leader in Everest Group’s Cloud-Native Application Development Services PEAK Matrix®
Assessment 2020
HCL positioned as a Leader in the Avasant’s SD-WAN Managed Services 2020 RadarviewTM
HCL positioned as a Leader in ISG Provider Lens™ Network - Software Defined Solutions and Services
Partners - U.S, U.K, Nordics 2020 - Network Technologies Suppliers (Core to Mobile)
HCL positioned as a Leader in ISG Provider Lens™ Next-Gen Private/Hybrid Cloud - Data Center Services &
Solutions - U.S, U.K, Nordics 2020 - Managed Services for Large Accounts
HCL positioned as a Leader in ISG Provider Lens™ Network - Software Defined Solutions and Services
Partners – U.K, Nordics 2020 - SDN Transformation Services (Consulting & Implementation)
HCL positioned as a Leader in ISG Provider Lens™ Network - Software Defined Solutions and Services
Partners – U.K, Nordics 2020 - Managed WAN Services
HCL positioned as a Leader in ISG Provider Lens™ Network - Software Defined Solutions and Services
Partners – U.K, Nordics 2020 - Managed SD-WAN Services
HCL positioned as a Leader in ISG Provider Lens™ Cloud Native – Container Services - U.S. 2020 - Managed
Service Mesh
HCL positioned as a Leader in ISG Provider Lens™ Cloud Native – Container Services - U.S. 2020 - Managed
Kubernetes
HCL positioned as a Leader in ISG Provider Lens™ Cloud Native – Container Services - U.S. 2020 - Managed
Cloud Native Security
HCL positioned as a Leader in ISG Provider Lens™ Cyber Security - Solutions & Services - Switzerland 2020
- Technical Security Services
HCL positioned as a Leader in ISG Provider Lens™ Cyber Security - Solutions & Services - Switzerland 2020
- Managed Security Services
Digital Business
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HCL positioned as a Leader in ISG Provider Lens™ SAP HANA and Leonardo Ecosystem Partners - U.S, U.K,
Nordics, 2020 - SAP Cloud Platform and SAP Leonardo Services
HCL positioned as a Leader in ISG Provider Lens™ SAP HANA and Leonardo Ecosystem Partners - U.S, U.K,
Nordics 2020 - Managed Application Services for SAP ERP
HCL positioned as a Leader in ISG Provider Lens™ SAP HANA and Leonardo Ecosystem Partners - Nordics
2020 - SAP S/4 HANA System Transformation
HCL positioned as a Leader in ISG Provider Lens™ SAP HANA and Leonardo Ecosystem Partners - U.K. 2020
- SAP S/4 HANA System Transformation – Large Accounts
HCL positioned as a Leader in ISG Provider Lens™ IoT - Services and Platforms - U.S, Germany, 2020 -
Managed Services
HCL positioned as a Leader in ISG Provider Lens™ IoT - Services and Platforms - U.S. 2020 - Connected
Vehicles
HCL positioned as a Leader in ISG Provider Lens™ IoT - Services and Platforms - U.S. 2020 – Manufacturing
HCL positioned as a Leader in ISG Provider Lens™ IoT - Services and Platforms - U.S, Germany 2020 -
Consulting and Integration
Digital Operations
HCL positioned as a Leader in Everest Group’s Banking BPS services PEAK Matrix® Assessment with Service
Provider Landscape 2020
HCL positioned as a Leader in the Avasant’s Retail & CPG Digital Services 2020 – 2021 RadarviewTM
HCL Foundation (HCLF), the CSR arm of HCL Technologies, works towards the positive transformation in the lives
of vulnerable communities in India and around the world. Through its flagship programs and special initiatives,
HCLF continues to make progress by adopting a sustainable and scalable approach to address social issues.
COVID-19 Response
HCLF has significantly ramped up its efforts to mitigate the current humanitarian crisis and has supported more
than 130,031 people through the following COVID-19 specific responses and support.
Health
Enhanced COVID-19 care facilities at the Lok Nayak Hospital and Deen Dayal Upadhyay Hospitals in Delhi, in
partnership with the Government of Delhi.
Supported setting up of 350 hospital beds and 59 COVID-19 screening camps and booths.
Donated 36,000 PPE, 78,000 safety kits, 5,000 N-95 masks, 200 HME Filters, four Temperature Guns and six
mobile medical health units.
Facilitated the screening and testing of more than 35,000 people.
Trained 740 health professionals and frontline workers on COVID-19 related issues.
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Skill Development & Livelihood
Organized over 100 webinars and e-sessions on social issues including COVID-19 capacity building.
Trained 25 assistant nurses under Yuvakendra (Skill Development Center) that were appointed by Nagpur
Municipal Corporation to provide services across 8 quarantine centers.
Environment
Engaged more than 1,800 migrant labourers for the management of three urban mini forests and 18 pond sites
and provided care and protection to over 3,300 birds and animals.
Flagship Programs
In Q2 FY’21, through its flagship rural and urban programs, HCLF impacted 461,738 human lives, planted 54,971
saplings, rejuvenated 38 water bodies and ensured protection and treatment of 1,894 animals across rural and
urban geographies, spanning 21 States and 3 Union Territories of India.
Rural Programs
HCL Samuday
– Supported farmers by providing them with over 63,400 kg seeds,
– Helped nearly 12,000 adults become neo-literates
– Provided improved healthcare services to more than 1,500 women and 4,000 children Provided access to
toilets to over 1,600 households
– Provided 2,500 diagnostic services through telemedicine and mobile health clinics
– Provided electricity to two more villages established seven new solar energy run micro-enterprises. As on
September 30, 2020 a total of 41 villages have been electrified.
HCL Grant
– 30 new farmers were enlisted for the organic cultivation practice in the Nilgiris district in Tamil Nadu, India.
Over 4,000 saplings were planted, and an additional 1,000 acres of land were brought under community
governance.
– Assistive learning support was provided to 63 children with visual impairment.
– To help people living with disabilities, nine households were modified
– Dry ration and nutrition support were provided to 300 families and malnourished children in Nagrakata,
Jalpaigudi, West Bengal, India.
Urban Programs
HCL Uday
– Positively impacted 38,000+ people through initiatives running across themes such as family planning,
geriatric care, nutrition, anaemia prevention and water, sanitation & hygiene (WASH) services; 36,247 young
children and youth provided quality Early Chilhood care, e-learning, emotional well-being and counselling
services; 50,971 saplings planted and 38 water bodies taken up for rejuvenation; 1,894 animals treated.
Clean Noida
– Through door-to-door waste collection initiative, over 1,700 tonnes of solid waste was collected from around
18,000 households and 300 tonnes of street waste managed; Integrated Control & Command center’ for
Noida Authority was established to help monitor and manage performance of 395 vehicles, 3,807
employees, sweeping machines and real-time complaint management.
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Special Initiatives
HCLF Academy - Hosted 18 webinars in the areas of public health and epidemiology, including - CSR during
COVID-19, mental health, well-being, resilience building, early childhood care and development during COVID-
19, care and management of wildlife in times of COVID-19, motivational sessions by experts in the field of
sports.
Sports for Change - HCLF widened its scope and engaged more than 1,000 students and youth through over
11,000 hours of online sports and fitness sessions.
Power of One (Po1) – An average of 37,400 employees contributed towards Po1 in Q2 FY’21 through salary
donations and 335 HCLites clocked 1,050 e-volunteering hours. Through Po1 scholarships, 350 scholars were
supported under ‘My Scholar’ initiative.
Global CSR
UK - HCL completed its 12th ‘Get started’ program with the Prince’s Trust a virtual initiative for young people
focusing on app design, coding and software development. HCL also delivered a session on cybersecurity.
South Africa - HCL partnered with Safe-Hub on one of the largest and most impactful youth development
campaigns, to develop Digital Labs to support the development of healthy, educated, and efficient young
citizens.
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Businesses across industries stand at an inflection point today led by far-reaching disruption catalyzed by
technologies like Digitalization, Analytics, Cloud, IoT and Automation. To respond to these converging vectors in a
structured network, HCL’s Mode 1-2-3 strategy has become its growth blueprint to navigate swiftly in the Digital
Age. Mode 1 leverages the current business and IT landscape by consolidating the company’s existing core and
enhancing that core with new technologies. Mode-2 provides scaled digital transformation frameworks that help
enterprise clients build robust new-age capabilities and pivot to new business models. Mode 3 helps take
advantage of specific next-generation opportunities and enable HCL’s enterprise clients to be future-ready.
In Q2, FY’21, the following 15 new transformational deals were signed by HCL Tehnologies:
1. A leading global healthcare provider has partnered with HCL to reorient its end-to-end IT infrastructure and
applications and deploy a suite of DRYiCETM Software products & platforms to enable them to meet long term
strategic objectives. HCL will help the client with consumption-based, experience-driven, digital and automated
operations and pursue large-scale modernization and digital transformation initiatives to enhance patient and
employee experience.
2. A US-based oil & gas company has expanded its relationship with HCL. Over the last six years of relationship,
HCL has helped client transform and reimagine its workplace environment. As part of the new deal, which will
strengthen the relationship multifold, HCL will help client advance on its digital transformation journey and will
be responsible for co-innovating and fully supporting client’s cloud platforms delivered in an agile operating
model. Drawing on its next-generation digital solutions and global scale, HCL will drive resiliency and efficiency
across client’s business and deliver modern, collaborative and seamless experience for its global workforce.
3. A leading UK-based global life sciences company has selected HCL for supporting an end-to-end infrastructure
operation. HCL will help the client drive outcomes such as providing a proactive end user experience, migrating
more services to the cloud and delivering seamless IT service back to the business and deploy DRYiCE
iAutomate to automate its Data Center (DC) operations.
4. A large healthcare provider selected HCL for modernizing the infrastructure and applications as part of the
client’s digital transformation strategy. This deal with HCL will help the client streamline faster its IT operations,
enhance user experience and embrace digital transformation at scale.
5. A US-based media and entertainment company chose HCL as an engineering partner for ramping up
nearshore development operations across geographies, systems and domains reducing the total cost of
ownership for the client significantly. HCL will also provide application services that include product
development, testing and automation.
6. A large US-based oil and gas company chose HCL to provide end-to-end and globally integrated data center
and private cloud services, supported by products and IPs in the digital technology platform value chain. HCL
will also manage their computing operations, develop automation strategies at scale and support their private
cloud transformation initiatives to deliver a resilient, scalable and highly reliable user experience.
7. A leading global automotive manufacturer selected HCL for application development, modernization and
operations services. As part of the engagement, HCL is going to help reduce IT intensity by bringing in IT
simplification and transformation and by running operations.
8. A South Africa-based life sciences company chose HCL to transform and manage its global network, unified
communications and video conferencing landscape. HCL will accelerate their journey to the cloud by migrating
its on-premise heterogeneous communications infrastructure to the cloud.
9. A leading global life sciences company in Europe expanded its deal with HCL for creating an end-to-end
service layer as part of the client’s multi-vendor sourcing strategy. HCL will help the client to migrate more
services to the cloud, pursue large-scale modernization and carry out digital transformation initiatives to
enhance workplace experience. HCL will also provide cloud, infrastructure and application management
services to the client.
10. A leading multinational healthcare company in Europe partnered with HCL in its journey to transform and set
up an agile organization model. HCL will help the client drive global and local initiatives that support business
themes through consultancy services.
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11. A US-based manufacturer chose HCL as its digital platform partner to launch its suite of Connected Products
and Services offerings. As part of this multi-year strategic engagement, HCL will provide end-to-end platform
services including equipment connectivity, IoT platform, Data Analytics, AI/ML solutions and Aftermarket
Support. HCL enabled Connected Offerings will help the client create new services revenue, improve customer
experience and drive organic growth through product differentiation.
12. A US-based leading insurance company selected with HCL to deliver end-to-end managed services for
production support, quality assurance and cloud operations. HCL will help the client in transforming delivery
excellence, improve productivity, realize cost savings and significantly increasing emergent holdings’ customer
satisfaction.
13. A Europe-based global automotive company expanded its association with HCL to ensure a dynamic security
posture by providing security services for factory sites by leveraging HCL’s “360° SecureOT” solution to ensure
protection to the plant environment.
14. A leading US based life sciences company selected HCL for its AI driven customer management solutions.
HCL will deploy its AI/ML based proprietary Service Intelligence solution to triage field issues better and
enhance end patient experience.
15. A US-based life sciences company selected HCL for providing endpoint security solutions covering all of their
desktop and laptop devices globally. This deal allows HCL to consolidate and enhance its position as a full-
scope partner for cybersecurity services for the client by providing tools and services.
A leading European bank renewed its deal with HCL to deliver an application programming interface platform,
testing services, a single view of customer and other strategic projects.
A leading US-based global hi-tech company extended its longstanding relationship with HCL to support its
customers for their premium digital advertising platform. HCL will provide technical customer support services
to resolve issues across multiple categories, working closely with various client stakeholders to deliver superior
customer experience.
A large US-based media and entertainment company continued its engagement with HCL as its engineering
services partner. HCL will work on all IP streaming engineering priority programs for the customer and provide
connected devices and platform engineering services for the customer’s engineering division, while also
working on end-customer programs.
A UK-based publishing and education company renewed its relationship with HCL to support online proctoring
and education and create a round–the-clock model as part of its customer support strategy. HCL will help the
client to grow services in new geographies.
A European consumer goods company reinked its deal with HCL to build a Center of Excellence (CoE) for
simulation services to the client’s global research and development team. This CoE will deliver value in terms
of faster time-to-market, prototype cost reduction, standardization of process and methods for global test
procedure, and creation of a knowledge base.
A European telecommunications company extended its engagement with HCL for creating an end-to-end
service layer as part of the client’s multi-vendor sourcing strategy. HCL will help the client set up digital
foundation services on the cloud and provide an enhanced workplace end-user experience and consumption-
based network access services.
A US-based software company renewed its deal with HCL to simplify their migration process and offer a
sustainable digital environment capable of handling peak workloads at a lower cost.
A US-based telecommunications company continued its relationship with HCL as the transformation partner to
digitalize and modernize business support systems and the technology stack.
A European apparel manufacturer renewed its engagement with HCL and added new HCL products, including
Commerce, Accelerate, and OneTest. The company will use these products to transact online business as well
as manage backend DevOps activities to ensure their online presence is the industry standard.
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A South Asian insurance company selected HCL for its Domino and Volt products. HCL will lay the foundation
for low-code applications to be developed and accessed by the client.
A Latin American telecommunications company chose HCL for its Unica and Commerce products. The client
will use HCL Software products to bolster its client experience infrastructure.
A large US-based healthcare company chose HCL to deploy a suite of DRYiCETM Software products – including
DRYiCE OptiBot, DRYiCE Lucy, DRYiCE iAutomate – to enhance end-user productivity, reduce the burden on
IT support through its AI-driven self-heal mechanism, and provide cognitive virtual assistance to employees.
A leading European logistics company selected HCL to deploy DRYiCE Lucy, DRYiCE OptiBot and DRYiCE
MTaaS cognitive virtual assistant services to enhance end-user productivity and enable AI-driven IT Operations.
A leading oil and gas company in Europe has initiated phase 2 deployment of DRYiCE iControl to provide real-
time visualization of the full set of business processes, giving IT and operations personnel a granular view into
process capability against key performance indicators.
As clients are adopting new technologies at the core of their business models, HCL’s service offerings, products
and platforms are organized to solve the key business and technology challenges. This quarter HCL launched
various new products, the following are some key examples:
Unica Discover – Provides rich behaviour insights and improved user experience, through capturing and
analysing behavioural data. It also provides business impact analytics and visibility into business impact &
opportunities.
OneDB – A fully automated database management that accelerates adoption with wire protocol and API
compatibility.
Automation Power Suite – Comprises HCL Workload Automation, HCL Clara and HCL HERO. With
Automation Power Suite, clients can automate better and smarter to build an enterprise automation platform.
NetBot - Launched a new IP-based module in NetBot that is integrated with the UI and provides AI-assisted
troubleshooting. The SaaS solution complements NetBot with the power of causal reasoning, AI-based model
engineering and feedback loop, conversational AI, and cognitive network control.
DRYiCE Lucy - With the major release of version 5.0, it now has new functionalities such as use case design
console for faster implementation, cognitive analytics module enabling supervised learning and conversational
analytics console for downloadable visualizations.
DRYiCE iAutomate - The latest version 6.0 brings in new features like SaaS based self-service driven ticket
analysis, support for ITSM updates, master script support, integration with Cherwell ITSM and Service Now
Orchestration.
DRYiCE MyCloud - The latest version 10.0 brings in several new features like integration with Google Cloud
Platform, email tracking reports, support for python scripting in process workflows, forecasting and reserved
instance recommendations and compliance reporting.
DRYiCE iControl - The latest version 1.5 was released with feature enhancements such as upstream and
downstream predictive warnings, throughput observation widget and revolution counter, various bug fixes and
performance improvements, and additional domain packs
DRYiCE ROAR - The latest version was released with feature enhancements such as automation section,
notification details, stricter password policy, user profile management among others.
DRYiCE SX™ - The latest version includes a feature named ‘Copy Service’, that would further enhance the
ability of an organization to quickly publish services for their user base, thereby increasing their business agility.
DRYiCE Gold BluePrint - Its latest version was released with feature enhancements including advance survey,
email notifications update and custom apps enhancements.
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(Amount in US $ Million)
Weighted Average
30-Sep-19 30-Jun-20 30-Sep-20
Number of Shares
Outstanding Options
30-Sep-19 30-Jun-20 30-Sep-20
(in equivalent number of shares)
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(Amount in US $ Million)
As On
Particulars
31-Mar-20 30-Sep-20
Assets
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(Amount in US $ Million)
Effect of exchange rate changes on cash and cash equivalents and restricted
(34.0) 11.3
cash
Net increase (decrease) in cash and cash equivalents and restricted cash (217.6) 28.4
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Geographic Mix 30-Sep-19 30-Jun-20 30-Sep-20
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Reported 30-Sep-19 31-Dec-19 31-Mar-20 30-Jun-20 30-Sep-20
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Number of Million Dollar QoQ YoY
30-Sep-19 30-Jun-20 30-Sep-20
Clients (LTM) Change Change
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Headcount Details 30-Sep-19 30-Jun-20 30-Sep-20
(Amount in US $ Million)
Sep-20
Cash & Cash Equivalents 556.3
Term Deposits 819.7
Investment Securities, Available for Sale 761.3
Funds in Transit 108.8
Total Funds (Gross Cash) 2,246.1
Sep-20
Borrowings 420.2
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`
(Amount in ` Crores)
Weighted Average
30-Sep-19 30-Jun-20 30-Sep-20
Number of Shares
Outstanding Options
30-Sep-19 30-Jun-20 30-Sep-20
(in equivalent number of shares)
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(Amount in ` Crores)
As On
Particulars
31-Mar-20 30-Sep-20
Assets
Inventories 91 106
Investments in Affiliates 38 38
Other Investments 39 40
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HCL Technologies (HCL) empowers global enterprises with technology for the next decade today. HCL’s Mode
1-2-3 strategy through its deep-domain industry expertise, customer-centricity and entrepreneurial culture of
ideapreneurship™ enables businesses transform into next-gen enterprises.
HCL offers its services and products through three business units - IT and Business Services (ITBS), Engineering
and R&D Services (ERS) and Products & Platforms (P&P). ITBS enables global enterprises to transform their
businesses through offerings in areas of Applications, Infrastructure, Digital Process Operations and next
generational digital transformation solutions. ERS offers engineering services and solutions in all aspects of product
development and platform engineering while under P&P, HCL provides modernized software products to global
clients for their technology and industry specific requirements. Through its cutting-edge co-innovation labs, global
delivery capabilities and broad global network, HCL delivers holistic services in various industry verticals,
categorized under Financial Services, Manufacturing, Technology & Services, Telecom & Media, Retail & CPG,
Life Sciences & Healthcare and Public Services.
As a leading global technology company, HCL takes pride in its diversity, social responsibility, sustainability and
education initiatives. As of 12 months ended September 30, 2020, HCL has a consolidated revenue of US$ 9.95
billion and its 153,085 ideapreneurs operate out of 50 countries.
Certain statements in this release are forward-looking statements, which involve a number of risks, uncertainties,
assumptions and other factors that could cause actual results to differ materially from those in such forward-looking
statements. All statements, other than statements of historical fact are statements that could be deemed forward
looking statements, including but not limited to the statements containing the words 'planned', 'expects', 'believes',
'strategy', 'opportunity', 'anticipates', 'hopes' or other similar words. The risks and uncertainties relating to these
statements include, but are not limited to, risks and uncertainties regarding impact of pending regulatory
proceedings, fluctuations in earnings, our ability to manage growth, intense competition in IT services, Business
Process Outsourcing and consulting services including those factors which may affect our cost advantage, wage
increases in India, customer acceptances of our services, products and fee structures, our ability to attract and
retain highly skilled professionals, our ability to integrate acquired assets in a cost effective and timely manner,
time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration,
our ability to manage our international operations, reduced demand for technology in our key focus areas,
disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions,
the success of our brand development efforts, liability for damages on our service contracts, the success of the
companies / entities in which we have made strategic investments, withdrawal of governmental fiscal incentives,
political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use
of our intellectual property, other risks, uncertainties and general economic conditions affecting our industry. There
can be no assurance that the forward looking statements made herein will prove to be accurate, and issuance of
such forward looking statements should not be regarded as a representation by the Company, or any other person,
that the objective and plans of the Company will be achieved. All forward-looking statements made herein are
based on information presently available to the management of the Company and the Company does not undertake
to update any forward-looking statement that may be made from time to time by or on behalf of the Company.
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For details, contact:
HCL Technologies Ltd., Technology Hub, SEZ, Plot No. 3A, Sec-126, Noida - 201304, India. www.hcltech.com
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