(3163209 - FURTHER INFOMRATION)

Transfer application reviewed for TENANT upon request from Tenancy SHO – (CHERYL MATTHEWS)
DEBT
 NIL

IDENTIFICATION
CHERYL MATTHEWS has provided the following documents for identification
 NIL – OBTAINED ID'S FROM PREVIOUS TRANSFER APPLICATION

HOUSEHOLD INCOME
CHERYL MATTHEWS is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows CHERYL MATTHEWS is receiving PPS and FTB Payments.
CHERYL MATTHEWS is in care of 3 dependents @ 100%

Household meets Income eligibility; .

OTHER DOCUMENTATION
 NIL

MEDICAL
 NIL

LOCOATIONAL NEEDS
 NIL

APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION

 Applicant CHERYL MATTHEWS is tenant of Department of Housing property (VERIFIED). The household lives in 3-
bedroom property in a 4-person household (VERIFIED).
 Applicant has stated that the household is at risk of Violence (UNVERIFIED – as advised by Tenancy SHO; previous neighbour
that has posed at risk of violence to household has left property)

FINANCIAL WELLBEING INDICATOR

 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Experiencing/at risk of violence from member from the community (UNVERIFIED)
 Health issue or medical condition – serious long term/permanent (UNVERIFIED)
APPLICATION STATUS
After discussion with SHO – assessing Applicants need to move due to the Household is at risk/experiencing domestic violence and
health is being aggravated in current environment - Application set to FURT for the following
VARF – Verification of at risk of violence

FURT Letter printed out and sent Via Mail.

(3164551 - APPROVED)
Applicant presented a Transfer application on 01.03.2020 & processed on 10.03.2020 for TENANT – (SIMONE MARTIN & JASON
MARTIN) Transfer application, completed and signed. After advisement from both Tenancy and Property CSM with approval from A/M
application to be department initiated for an OOT due to property flooding.

DEBT
 NIL

IDENTIFICATION
IMONE MARTIN & JASON MARTIN has provided the following documents for identification
 NIL

HOUSEHOLD INCOME
SIMONE MARTIN & JASON MARTIN is in receipt of Centrelink Income Benefits, and has completed the following form, Income
Confirmation Service Consent form (PH064)
ICS Income statement shows SIMONE MARTIN is receiving CARERS PAYMENTS and FTB Payments.
ICS Income statement shows JASON MARTIN is receiving NSA Payments.
SIMONE MARTIN is in care of 2 dependents @ 100%

Household meets Income eligibility;

As application is an department intiated – income check for dependant; however income is needed upon allocation of property.

OTHER DOCUMENTATION
 NIL

MEDICAL
 NIL

LOCOATIONAL NEEDS
 NIL

APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION

 Applicants SIMONE MARTIN & JASON MARTIN is tenant of Department of Housing property (VERIFIED). The household
lives in 3-bedroom property in a 4-person household (VERIFIED).
 Property has recently flooded and property is unsuitable for household to move back into – Property CSM has recommended
that household to have an department intiated transfer (VERIFIED – BY A/M).

FINANCIAL WELLBEING INDICATOR

 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)
 
NON-FINANCIAL WELLBEING INDICATOR
 Other (safety issues – property unsafe/unsuitable for daily living)

APPLICATION STATUS
Assessing Applicants need to move due to safety issues due to property flooding recently and is unsuitable for tenants to move back into -
Application set to APPR

APPR Letter printed out and sent Via Mail.

(3163579 - FURTHER INFOMRATION)

 
Mangrove Housing presented a Community Transfer application on 24.02.2020 & processed on 10.03.2020 for TENANT – (BRETT
PEARSON) Transfer application, completed and signed.
DEBT
 NIL

 
IDENTIFICATION
BRETT PEARSON has provided the following documents for identification
 NIL – IDEN HOLD CODE APPLIED
 
HOUSEHOLD INCOME
BRETT PEARSON has not provided an ICS consent form or any evidence of Income – ASSE and DSSS hold code applied

 
OTHER DOCUMENTATION
 NIL

 
MEDICAL
 NIL

 
LOCOATIONAL NEEDS
 NIL

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant BRETT PEARSON is tenant of Mangrove Housing (VERIFIED). The household lives in 1-bedroom property in a 1-
person household (VERIFIED).
 Applicant has stated that the household is at risk of Violence (UNVERIFIED)
 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Experiencing/at risk of violence from member from the community (UNVERIFIED)
 Health issue or medical condition – serious long term/permanent (UNVERIFIED)

APPLICATION STATUS
After discussion with SHO – assessing Applicants need to move due to the Household is at risk/experiencing domestic violence and
health is being aggravated in current environment - Application set to FURT for the following
ASSE – 3 months bank statements
VARF – Verification of at risk of violence
MEDG - Verification of disability/health being aggravate in current environment and need for low set housing

APPL – application incomplete – 6 prefrences to be chosen

IDEN – 2 forms of ID

ASSE – 3 months bank statemen for assets check

FURT Letter printed out and sent Via Mail.

(3156035 - APPROVED)
 
Applicant presented a Transfer application on 03.03.2020 & processed on 03.03.2020 for TENANT (HAYLEY DERRICK) Transfer
application, completed and signed.

DEBT
 NIL
 
IDENTIFICATION
HAYLEY DERRICK has provided the following documents for identification
 NIL

 
HOUSEHOLD INCOME
HAYLEY DERRICK is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows HAYLEY DERRICK is receiving DSP Payments

Household meets Income eligibility; .

 
OTHER DOCUMENTATION
 NIIL

 
MEDICAL
 NIL

 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant HAYLEY DERRICK is tenant of Department of Housing property (VERIFIED). The household lives in 2-bedroom
property in a 2-person household (VERIFIED).
 After Recommendations from Bayside OT after home visit and assessment. Current residence is aggrivating tenants current
condition (requiring walking aids and residing in property with stairs)

 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Health issue or medical condition – serious long term/permanent (VERIFIED – as by OT
 Disability/Health Condition aggravated in current living environment (VERIFIED)
 
APPLICATION STATUS
After discussion with SHO – Assessing application as need to move due to need to health being aggravated in current residence.
Application set to Approved.
APPR letter printed out and sent via mail

(3164150- APPROVED)
 
Mangrove housing has presented a Community Transfer application with checklist on 26.02.2020 & processed on 10.03.2020 for
TENANT (ROBYN SWARNER) Transfer application, completed and signed.

DEBT
 NIL
 
IDENTIFICATION
ROBYN SWARNER has provided the following documents for identification
 QLD DRIVERS LICENCE
 HEALTH CARE CARD
 MEDICARE CARD
 
HOUSEHOLD INCOME
ROBYN SWARNER is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows ROBYN SWARNER is receiving DSP Payments.

 
Household meets Income eligibility; .

 
OTHER DOCUMENTATION
 NIL

 
MEDICAL
 Confidential Medical Report from Dr. Niven. Report has stated that ROBYN SWARNER has the following conditions – recent
heart attack, heightened stress and diabetes – Doctor has stated applicant's condition of depression is being aggravated in
current property and cannot be readily changed and supports transfer applications to a single level property (tenant currently
resides  property with stairs) - after consulting with SHO – Taking as verification of needing to move due to health being
aggravated. ASSESSING FOR GROUND FLOOR HOUSING
 Reginonal Disability Assessment Form confirming that Tenant is receiving assistance from Blue Care for Domestic Assistance
and STAR Community for transport assistnace

 
c

 
APPR Letter printed out and sent Via Mail.
(3164282 - APPROVED)

 
Mangrove housing has presented a Community Transfer application with checklist on 26.02.2020 & processed on 10.03.2020 for
TENANT (IAN BARCLAY) Transfer application, completed and signed.

 
DEBT
 NIL
 
IDENTIFICATION
IAN BARCLAY has provided the following documents for identification
 NIL

APPLICANT TO PROVIDE FORMS OF ID DURING ALLOCATION

IAN BARCLAY is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows IAN BARCLAY is receiving DSP Payments

 
Household meets Income eligibility; .
 
OTHER DOCUMENTATION
 NIL

 
MEDICAL
 Letter from Dr Karan a Doctor from Redland Hospital – Letter has stated that applicants mental health has deteriorated due to a
recent break-in and intimidation from neighbours which has resulted in hightened anxiety. Letter supports tenants transfer to
move due to his mental health deteriorating. After discussion with SHO – Verified application need to transfer due to medical
needs being aggrivated and cannot be readily changed and not as at risk of violence
 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant IAN BARCLAY is tenant of Department of Housing property (VERIFIED). The household lives in 2-bedroom
property in a 1-person household (VERIFIED).
 Applicant is needing to leave his current property due to health being aggravated in current environment (VERIFIED)
 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Health issue or medical condition – serious long term/permanent (VERIFIED)
 Disability/Health Condition aggravated in current living environment (VERIFIED)

 
APPLICATION STATUS
After discussion with SHO – Assessing application as need to move due to need to health being aggravated in current residence.
Application set to Approved.

 
APPR Letter printed out and sent Via Mail.
04.03.2020 (FURTHER INFOMRATION REQUIRED)

 
Mangrove housing has presented a Community Transfer application with checklist on 04.03.2020 & processed on 10.03.2020 for
TENANT (MICHAEL DEEGAN) Transfer application, completed and signed.

DEBT
 NIL
 
IDENTIFICATION
MICHAEL DEEGAN has provided the following documents for identification
 QLD DRIVERS LICENCE
 HEALTHCARE CARD
 MEDICARE CARD

 
HOUSEHOLD INCOME
MICHAEL DEEGAN is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows MICHAEL DEEGAN is receiving NSA payments.
Household meets Income eligibility; .

 
OTHER DOCUMENTATION
 Nil
 
MEDICAL
 Nil

 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant MICHAEL DEEGAN is tenant of Department of Housing property (VERIFIED). The household lives in 1-bedroom
property in a 1-person household (VERIFIED).
 Applicant has stated that the household is at risk/experiencing Domestic Violence (unverified)

 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Experiencing/at risk of violence from member from the community (UNVERIFIED)

 
APPLICATION STATUS
Applciant has stated the Household is at risk/experiencing domestic violence - Application set to Furt for the following
VARF – Verification of at risk of violence

 
FURT Letter printed out and sent Via Mail.
(3164363- APPROVED)

 
Applicant presented a Transfer application on 27.02.2020 & processed on 10.03.2020 for TENANT (TANIEL HINCKS) Transfer
application, completed and signed.

 
DEBT
 NIL
 
IDENTIFICATION
TANIEL HINCKS has provided the following documents for identification
 QLD DRIVERS LICENCE
 HEALTH CARE CARD
 
HOUSEHOLD INCOME
TANIEL HINCKS is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows TANIEL HINCKS is receiving PPS, FTB and MAINTAINECE Payments.
TANIA BELLVE is in care of 1 Dependents @ 100%
 
Household meets Income eligibility; .

 
OTHER DOCUMENTATION
 Protection Order between Aggrived TANIEL HINCKS and Respondent William Wood (Previous Resident at property) – Court
Order Made on the 25.02.2020 and in effect until 19.02.2025 – After discussion from SHO - Taking as Verification that
household is at risk of violence.

 
MEDICAL
 NIL

 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant TANIEL HINCKS is tenant of Department of Housing property (VERIFIED). The household lives in 3-bedroom
property in a 2-person household (VERIFIED).
 Applicant is needing to leave his current property due to being at risk of violence from members of the community (VERIFIED)
 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Experiencing/at risk of violence from member from the community (VERIFIED)
 Disability/Health Condition aggravated in current living environment (VERIFIED)

 
APPLICATION STATUS
After discussion with SHO – Assessing application as need to move due to household  is at risk of violence. Application set to Approved.

 
APPR Letter printed out and sent Via Mail.

 
(3164426 – NOT APPROVED)

 
Transfer application handed into the Bayside HSC on 04.03.2020 & processed on 10.03.2020 for TENANT (GAYLE COX) Transfer
application, completed and signed.

 
DEBT
 NIL
 
IDENTIFICATION
SAMANTHA HARRISON has provided the following documents for identification
 Nil – obtained IDs from TRIM tenancy File
 
HOUSEHOLD INCOME
SAMANTHA HARRISON is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation
Service Consent form (PH064)
ICS Income statement shows SAMANTHA HARRISON is receiving only FTB Payments.
SAMANTHA HARRISON is in care of 2 Dependents @ 100% and is current pregnant (Tenant has provided EDD in previously not
approved application 3 months ago (EDD – 25.03.2020))
 
Household does not meets Income eligibility; Applicant is not receiving a primary income

 
OTHER DOCUMENTATION
 NIL

 
MEDICAL
 NIL

 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant SAMANTHA HARRISON is tenant of Department of Housing property (VERIFIED). The household lives in 3-
bedroom property in a 3-person household (VERIFIED).
 Tenant is needing to move as current residence is overcrowded (VERIFIED)
 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Nil
 
APPLICATION STATUS
Application is not eligible for a transfer as applciation does not meet basic eligibility criteria (not receiving a primary income) and does
not identify a Non-Financial Well being Indicator. Application set to NOT Approved.

 
INEL Letter printed out and sent Via Mail.
(3164461– NOT APPROVED)

 
Transfer application Emailed into the Bayside HSC on 04.03.2020 & processed on 10.03.2020 for TENANT (GAYLE COX) Transfer
application, completed and signed.

 
DEBT
 NIL
 
IDENTIFICATION
GAYLE COX has provided the following documents for identification
 Nil
 
HOUSEHOLD INCOME
GAYLE COX is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service Consent
form (PH064)
ICS Income statement shows GAYLE COX is receiving NSA Payments.

 
Household meets Income eligibility;

 
OTHER DOCUMENTATION
 NIL

 
MEDICAL
 NIL

 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant GAYLE COX is tenant of Department of Housing property (VERIFIED). The household lives in 1-bedroom property
in a 1-person household (VERIFIED).
 Tenant is needing to move as she has a relationship breakdown with friends in the neighbourhood and wants to transfer to a
different area to improve her employment chances (INELEGIBLE – no evidence of securing employment)

 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Nil
 
APPLICATION STATUS
Application is not eligible for a transfer as application does not identify a Non-Financial Well being Indicator. Application set to NOT
Approved.

 
INEL Letter printed out and sent Via Mail.

 
3141531 (Further Information Required)

 
Applicant presented a Transfer review application on 20.01.2020 & processed on 18.02.2020 for TENANT – (PATRICIA RYAN) –
Application back dated to 20.01.2020 due to backlog - Transfer Review application, completed and signed.

 
DEBT
 NIL

 
IDENTIFICATION
PATRICIA RYAN  has provided the following documents for identification
 Nil – Obtained ID from Tenancy File

 
HOUSEHOLD INCOME
PATRICIA RYAN is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement PATRICIA RYAN is receiving Carers Payments, Carers Allowance, FTB and Maintenance Payments.
VANESSA BOYES is in care of 1 dependents @ 100%

 
Household meets Income eligibility;

 
OTHER DOCUMENTATION
 Copy of Protection order between respondent David Bartczak and Melissa Ryan with Patricia Ryan listed as relative of the
respondent court order 08.08.2019 – After consultation from SHO – Unable to use as verification at risk of violence as Same
protection order was used for previous transfer application and that DV order was for her daughter and not for her and has been
assessed at the time of not at risk of violence.
 Affidavit from Daughter of tenant Melissa Ryan – Affidavit has stated that Wyatt Jackson is in the full care of Tenant Patricia
Ryan and that Wyatt has been diagnosed on the Autism Spectrum Disorder; affidavit has stated that Melissa has been
seeing a councilor due to a DV situation.
 
MEDICAL
 Confidential medical report, medical letter and Disability form for Wyatt Jackson (dependent) completed by Dr. Sue Niven –
Letter has stated that Wyatt has the following conditions; Autism Spectrum Disorder and Asthma – Report has stated that these
conditions are being aggravated by neighbors behaviors – After advisement from SHO and OT – Unable to use as verification as
SHO is resolving the neighborhood behaviors and if household is transferred cannot assure that household will not have the
same neighborhood issues if transferred
 Medical Letter from Dr. Hebbandi in relations to Wyatt Jackson which has outline the symptoms of Wyatt and his
condition and diagnosis of Autism Spectrum Disorder
 Confidential medical report and Disability form for PATRICIA RYAN completed by Dr. Sue Niven – Letter has stated that
Wyatt has the following conditions; COPD  – Report has not been filled out on how PATRICIA RYAN’s conditions are being
aggravated in current environment

 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicants PATRICIA RYAN is a tenant of Department of Housing property (VERIFIED). The household lives in 3-bedroom
property in a 3-person household (VERIFIED).
 Applicant is needing to leave her current property due to Medical conditions being aggravated (NOT verified)
 Applicant is needing to leave her current property due to being at risk of violence (NOT verified)

 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)
 
NON-FINANCIAL WELLBEING INDICATOR
 NIL

 
APPLICATION STATUS
After discussion with SHO and reviewing application – Application is not eligible for transfer under update housing criteria in CMS –
Tenant does not meet minimum criteria standard (No Non-financial Wellbeing Criteria identified)

 
INEL Letter printed out and sent Via Mail.

 
 
 
 
 
 
(APPROVED - 3051636)

Applicant SHARON JOHNS has provided more information regarding her recently ineligible application to get her application approved  
MEDICAL
 Medical Disability Report and Confidential Medical Report Completed by Dr. Karimian. Report has stated that SHARON
JOHNS has the following conditions – Osteoarthritis and Ischemic Cardia Disease– able to confirms current conditions are
being aggravated in current property and cannot be readily changed and supports transfer applications due to the stairs in current
property - after consulting with SHO – Taking as verification of needing to move due to health being aggravated.

  
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant SHARON JOHNS is tenant of Department of Housing property (VERIFIED). The household lives in 2-bedroom
property in a 2-person household with considering resident Jemma Johns being currently pregnant (VERIFIED).
 Applicant is needing to leave his current property due to current health conditions/disabilities are being aggravated in current
property and cannot be readily changed (VERIFIED)

 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Health issue or medical condition – serious long term/permanent (VERIFIED – as by Confidential Medical Report)
 Disability/Health Condition aggravated in current living environment (VERIFIED)

 
APPLICATION STATUS
After discussion with SHO – Assessing application as need to move due to need to health being aggravated in current residence.
Application set to Approved.

 
APPR Letter printed out and sent Via Mail.

 
 
 
 
 
 
 
 
 
 
(3139745 - APPROVED)

 
Applicant presented a Transfer application on 13.02.2020 & processed on 17.02.2020 for TENANT – (RONALD MOORE) Transfer
application, completed and signed.
DEBT
 NIL
 
IDENTIFICATION
RONALD MOORE  has provided the following documents for identification
 QLD DRIVERS LICENCE
 HEALTH CARE CARD
 
HOUSEHOLD INCOME
RONALD MOORE is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows RONALD MOORE is receiving AGE PENSIONS Payments.

 
Household meets Income eligibility; .

 
OTHER DOCUMENTATION
 NIL

 
MEDICAL
 Confidential Medical letter from Dr. Nixon. Report has stated that RONALD MOORE has the following conditions – chronic
back pain – Doctor has stated applicant's condition of depression is being aggravated and currently degrading in current
property and cannot be readily changed and supports transfer applications to a low set property (tenant currently resides
property with stairs) - after consulting with SHO – Taking as verification of needing to move due to health being aggravated.
 ASSESSING FOR GROUND FLOOR HOUSING

 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant RONALD MOORE is tenant of Department of Housing property (VERIFIED). The household lives in 2-bedroom
property in a 1-person household (VERIFIED).
 Applicant is needing to leave his current property due to current health conditions/disabilities are being aggravated in current
property and cannot be readily changed (VERIFIED)

 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Health issue or medical condition – serious long term/permanent (VERIFIED – as by Confidential Medical Report)
 Disability/Health Condition aggravated in current living environment (VERIFIED)

 
APPLICATION STATUS
After discussion with SHO – Assessing application as need to move due to need to health being aggravated in current residence.
Application set to Approved.

 
APPR Letter printed out and sent Via Mail.

 
 
 
 
 
 
 
 
 
 
 
 
(20.02.2020 - APPROVED)

 
Applicant presented a Transfer application on 20.02.2020 & processed on 20.02.2020 for TENANT – (SOILE TAMMI) Transfer
application, completed and signed.
DEBT
 NIL
 
IDENTIFICATION
SOILE TAMMI has provided the following documents for identification
 QLD DRIVERS LICENCE
 HEALTH CARE CARD
 
HOUSEHOLD INCOME
SOILE TAMMI  is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows SOILE TAMMI is receiving AGE PENSIONS Payments.

 
Household meets Income eligibility; .

 
OTHER DOCUMENTATION
 NIL

 
MEDICAL
 Confidential Medical Report from Dr. Sue Scott. Report has stated that SOILE TAMMI has the following conditions – recent
heart attack due to ix treatment, osteoporosis and arthritis – Doctor has stated applicant's condition of depression is being
aggravated in current property and cannot be readily changed and supports transfer applications to a single level property
(tenant currently resides  property with stairs) - after consulting with SHO – Taking as verification of needing to move due to
health being aggravated. ASSESSING FOR GROUND FLOOR HOUSING

 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant SOILE TAMMI is tenant of Department of Housing property (VERIFIED). The household lives in 2-bedroom
property in a 1-person household (VERIFIED).
 Applicant is needing to leave his current property due to current health conditions/disabilities are being aggravated in current
property and cannot be readily changed (VERIFIED)

 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Health issue or medical condition – serious long term/permanent (VERIFIED – as by Confidential Medical Report)
 Disability/Health Condition aggravated in current living environment (VERIFIED)
 
APPLICATION STATUS
After discussion with SHO – Assessing application as need to move due to need to health being aggravated in current residence.
Application set to Approved.

 
APPR Letter printed out and sent Via Mail.

 
 
 
 
 
 
 
(27.02.2020 - APPROVED)

 
Applicant presented a Transfer application on 27.02.2020 & processed on 27.02.2020 for TENANT – (KELLIE RUSSELL) Transfer
application, completed and signed.

 
DEBT
 NIL
 
IDENTIFICATION
KELLIE RUSSELL has provided the following documents for identification
 NIL – OBTAINED ID FROM HPERM TENANCY FILE

 
HOUSEHOLD INCOME
KELLIE RUSSELL is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows KELLIE RUSSELL is receiving PPS, FTB and MAINTAINECE Payments.
KELLIE RUSSELL is in care of 2 Dependents @ 100%

***************************************************************

ALLOCATIONS – BEFORE OFFERING PROPERTY TO TENANT – INCOME CHECK NEEDED ON 18/YO

DEPENDANT ON HOUSEHOLD

***************************************************************

 
Household meets Income eligibility; .
 
OTHER DOCUMENTATION
 Acceptance of smaller property signed by KELLIE RUSSELL  (4 bedrooms to 3 bedrooms)
 Letter from Cara-Marie Burgeja from Bayside Child Safety – Letter has stated that KELLIE RUSSELL is subject to short term
Custody for dependent Ebonie-Grace Shapland and Bayside Child Safety is in support of KELLIE RUSSELL being transferred.
This is due to the at risk factors of KELLIE RUSSELL’s Ex-Partner’s Family (whom active protection order is in order) being
aware of current resident of KELLIE RUSSELL and has been possibly been present in their property. In addition to alleged
behaviors from neighbors. This has aggravated the household’s health and has placed the short term custody at risk of being
broken. After discussion with CSM – Taking as verification for VARF and MEDG.
 Email from Rosemary Cleary a Victim Liason Officer – Email has outline the charges against Troy Shapland (KELLIE
RUSSELL’s Ex-Partner) – Charges are very severe and after discussion being used for supporting evidence that KELLIE
RUSSELL household is at risk of violence for current transfer application.

 
MEDICAL
 Letter from Emma-Lee Sorbello from Silky Oaks Child Psychology – Letter has outline and confirmed above mentioned letter
from Bayside Child Safety in regards to at risk of violence factors from Ex-Partner and his associates. Letter outlines how
household wellbeing is deteriorating in current property and Silky Oaks support in transferring the household.

 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant KELLIE RUSSELL is tenant of Department of Housing property (VERIFIED). The household lives in 4-bedroom
property in a 4-person household (VERIFIED).
 Applicant is needing to leave his current property due to current health conditions/disabilities are being aggravated in current
property and cannot be readily changed (VERIFIED)
 Applicant is needing to leave his current property due to being at risk of violence from members of the community (VERIFIED)
 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Experiencing/at risk of violence from member from the community (UNVERIFIED)
 Disability/Health Condition aggravated in current living environment (VERIFIED)

 
APPLICATION STATUS
After discussion with CSM – Assessing application as need to move due to health being aggravated in current residence and at risk of
violence. Application set to Approved.

 
APPR Letter printed out and sent Via Mail.

 
 
 
 
 
 
 
 
 
 
(27.02.2020 - APPROVED)

 
Applicant presented a Transfer application on 27.02.2020 & processed on 27.02.2020 for TENANT – (TANIA BELLVE) Transfer
application, completed and signed.

 
DEBT
 NIL
 
IDENTIFICATION
TANIA BELLVE has provided the following documents for identification
 QLD DRIVERS LICENCE
 HEALTH CARE CARD
 MEDICARE CARD

 
HOUSEHOLD INCOME
TANIA BELLVE  is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows TANIA BELLVE is receiving PPS, FTB and MAINTAINECE Payments.
TANIA BELLVE is in care of 2 Dependents @ 100%

***************************************************************

ALLOCATIONS – BEFORE OFFERING PROPERTY TO TENANT – INCOME CHECK NEEDED ON DEPENDANT

CHLOE CAMPBELL ON HOUSEHOLD

***************************************************************

 
Household meets Income eligibility; .

 
OTHER DOCUMENTATION
 Protection Order between Aggrived TANIA BELLVE and Respondent Malcolm Jurisch – Court Order Made on the 19.02.2020
and in effect until 19.02.2025 – After discussion from SHO - Taking as Verification that household is at risk of violence.

 
MEDICAL
  NIL

 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant TANIA BELLVE is tenant of Department of Housing property (VERIFIED). The household lives in 4-bedroom
property in a 4-person household (VERIFIED).
 Applicant is needing to leave his current property due to being at risk of violence from members of the community (VERIFIED)
 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Experiencing/at risk of violence from member from the community (VERIFIED)
 Disability/Health Condition aggravated in current living environment (VERIFIED)

 
APPLICATION STATUS
After discussion with SHO – Assessing application as need to move due to household  is at risk of violence. Application set to Approved.

 
APPR Letter printed out and sent Via Mail.

 
 
 
 
(27.02.2020 - APPROVED)

 
Applicant presented a Transfer application on 27.02.2020 & processed on 27.02.2020 for TENANT – (MAXWELL MCLAUGHLIN)
Transfer application, completed and signed. With CSM Approval Applciation to be backdated to 11.10.2019 as dated from medical
documents in support of transfer.

 
DEBT
 NIL
 
IDENTIFICATION
MAXWELL MCLAUGHLIN has provided the following documents for identification
 NIL – OBTAINED ID FROM TENANCY HPERM FILE

 
HOUSEHOLD INCOME
MAXWELL MCLAUGHLIN is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation
Service Consent form (PH064)
ICS Income statement shows MAXWELL MCLAUGHLIN is receiving DSP Payments

 
Household meets Income eligibility; .

 
OTHER DOCUMENTATION
 Unknown Signed letter from a witness stating that men have been threating MAXWELL MCLAUGHLIN and his family as they
know where he lives.

 
MEDICAL
 Letter from Dr. Gemma Bettens from Princess Alexandra Hospital Psychology – Letter has stated that MAXWELL
MCLAUGHLIN mental health has deteriorated in current residence due to his interactions with his neighbors which has
aggravated  past traumas. After discussion with SHO – Taking as evidence as current health is being aggravated and cannot be
readily changed and is in need to be transfer.
 Medical Letter from Princess Alexandra Hospital – letter has stated that MAXWELL MCLAUGHLIN was diagnosed with
amnesia, anxiety depression and IHD.

 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant MAXWELL MCLAUGHLIN is tenant of Department of Housing property (VERIFIED). The household lives in 2-
bedroom property in a 1-person household (VERIFIED).
 Applicant is needing to leave his current property due to health being aggravated in current environment (VERIFIED)
 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Health issue or medical condition – serious long term/permanent (VERIFIED)
 Disability/Health Condition aggravated in current living environment (VERIFIED)

 
APPLICATION STATUS
After discussion with SHO – Assessing application as need to move due to need to health being aggravated in current residence.
Application set to Approved.

 
APPR Letter printed out and sent Via Mail.

 
 
 
 
 
 
 
 
 
 
 
(27.02.2020 - APPROVED)

 
Applicant presented a Transfer application on 27.02.2020 & processed on 27.02.2020 for TENANT – (MONIKA ADDICOTT) Transfer
application, completed and signed. After discussion with SHO application to be assessed as a Department Initialed Application
(Neighborhood Fatigue)
DEBT
 NIL
 
IDENTIFICATION
MONIKA ADDICOTT has provided the following documents for identification
 NIL – OBTAINED ID FROM TENANCY HPERM FILE

 
HOUSEHOLD INCOME
MONIKA ADDICOTT is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows MONIKA ADDICOTT is receiving PPS and FTB Payments
MONIKA ADDICOTT is in care of 1 dependent @ 100%

 
Household meets Income eligibility; .

 
OTHER DOCUMENTATION
 NIIL

 
MEDICAL
 NIL

 
LOCOATIONAL NEEDS
 Nil
 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant MONIKA ADDICOTT is tenant of Department of Housing property (VERIFIED). The household lives in 2-bedroom
property in a 2-person household (VERIFIED).
 After Consultation from both CSM and SHO - Applicant is needing to leave her current property due to being Neighborhood
Fatigue in the area (VERIFIED)

 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 NIL

 
APPLICATION STATUS
After discussion with SHO and CSM – Assessing application as need to move due to Neighborhood Fatigue. Application set to Approved.

 
APPR Letter printed out and sent Via Mail.

 
 
 
 
 
 
 
 
 
 
 
 
 
(24.02.2020 - APPROVED)

 
Applicant presented a Transfer application on 24.02.2020 & processed on 24.02.2020 for TENANT – (SARAH ROLLO) Transfer
application, completed and signed.

 
DEBT
 NIL
 
IDENTIFICATION
SARAH ROLLO has provided the following documents for identification
 QLD DRIVERS LICENCE
 HEALTH CARE CARD

 
HOUSEHOLD INCOME
SARAH ROLLO is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows SARAH ROLLO is receiving PPS, FTB and MAINTAINECE Payments.
SARAH ROLLO is in care of 1 Dependents @ 100%

 
Household meets Income eligibility; .

 
OTHER DOCUMENTATION
 Protection Order between Aggrieved SARAH ROLLO and Respondent THOMAS MYLER (SARAH ROLLO’s Ex-Partner) –
Court Order Made on the 19.02.2020 and in effect until a further order is made present in front of the aggrieved – After
discussion from SHO - Taking as Verification that household is at risk of violence.
 Email from Lauren from Centre from Women and CO – Letter has indicated that SARAH ROLLO has fled her property in fear
of violence from Ex-Partner and has asked A/RCO to discuss with her a transfer application
 *******************************************************
ATD – Lauren – Centre from Women and Co – 3050 3060
*******************************************************

 
MEDICAL
 NIL

 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant SARAH ROLLO is tenant of Department of Housing property (VERIFIED). The household lives in 2-bedroom
property in a 2-person household (VERIFIED).
 Applicant is needing to leave his current property due to being at risk of violence from members of the community (VERIFIED)
 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Experiencing/at risk of violence from member from the community (VERIFIED)
 Disability/Health Condition aggravated in current living environment (VERIFIED)

 
APPLICATION STATUS
After discussion with SHO – Assessing application as need to move due to household  is at risk of violence. Application set to Approved.

 
APPR Letter printed out and sent Via Mail.

 
 
 
 
 
 
 
 
 
 
(24.02.2020 - APPROVED)

 
Applicant presented a Transfer application on 25.02.2020 & processed on 25.02.2020 for TENANT – (JULIE SAVILLE) Transfer
application, completed and signed.

 
DEBT
 NIL
 
IDENTIFICATION
JULIE SAVILLE has provided the following documents for identification
 NIL – OBTAINED ID FROM HPERM TENANCY FILE

 
HOUSEHOLD INCOME
JULIE SAVILLE is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows JULIE SAVILLE is receiving DSP Payments.

 
Household meets Income eligibility; .

 
OTHER DOCUMENTATION

  
 
MEDICAL
  Letter from Allison Broughton; Social Worker from Redlands Hospital – Letter has stated that tenant is currently an
Inpatient at Redlands Hospital and is in need of transfer due to being assessed as needing a 2 bedroom property for
a 24/7 Carer to help fulfil her daily needs. Letter has stated that her 1 bedroom property is inadequate and will
aggravate tenants health. After discussion with Bayside OT – Taking as verification as Health being aggravated in
current property and cannot be readily changed.
 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant SARAH ROLLO is tenant of Department of Housing property (VERIFIED). The household lives in 2-bedroom
property in a 2-person household (VERIFIED).
 Applicant is needing to leave his current property due to being at risk of violence from members of the community (VERIFIED)
 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Experiencing/at risk of violence from member from the community (VERIFIED)
 Disability/Health Condition aggravated in current living environment (VERIFIED)

 
APPLICATION STATUS
After discussion with SHO – Assessing application as need to move due to household  is at risk of violence. Application set to Approved.

 
APPR Letter printed out and sent Via Mail.

 
 
 
 
 
 
(25.02.2020 - APPROVED)

 
Applicant presented a Transfer application on 20.02.2020 & processed on 20.02.2020 for TENANT – (SOILE TAMMI) Transfer
application, completed and signed.
DEBT
 NIL
 
IDENTIFICATION
SOILE TAMMI has provided the following documents for identification
  QLD DRIVERS LICENCE
 HEALTH CARE CARD
 
HOUSEHOLD INCOME
SOILE TAMMI  is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows SOILE TAMMI is receiving AGE PENSIONS Payments.

 
Household meets Income eligibility; .

 
OTHER DOCUMENTATION
 NIL

 
MEDICAL
 Confidential Medical Report from Dr. Sue Scott. Report has stated that SOILE TAMMI has the following conditions – recent
heart attack due to ix treatment, osteoporosis and arthritis – Doctor has stated applicant's condition of depression is being
aggravated in current property and cannot be readily changed and supports transfer applications to a single level property
(tenant currently resides  property with stairs) - after consulting with SHO – Taking as verification of needing to move due to
health being aggravated. ASSESSING FOR GROUND FLOOR HOUSING

 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant SOILE TAMMI is tenant of Department of Housing property (VERIFIED). The household lives in 2-bedroom
property in a 1-person household (VERIFIED).
 Applicant is needing to leave his current property due to current health conditions/disabilities are being aggravated in current
property and cannot be readily changed (VERIFIED)

 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Health issue or medical condition – serious long term/permanent (VERIFIED – as by Confidential Medical Report)
 Disability/Health Condition aggravated in current living environment (VERIFIED)

 
APPLICATION STATUS
After discussion with SHO – Assessing application as need to move due to need to health being aggravated in current residence.
Application set to Approved.

 
APPR Letter printed out and sent Via Mail.
 
 
(24.02.2020 - APPROVED)

 
Applicant presented a Transfer application on 25.02.2020 & processed on 25.02.2020 for TENANT – (JULIE SAVILLE) Transfer
application, completed and signed.

 
DEBT
 NIL
 
IDENTIFICATION
JULIE SAVILLE has provided the following documents for identification
 NIL – OBTAINED ID FROM HPERM TENANCY FILE

 
HOUSEHOLD INCOME
JULIE SAVILLE is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows JULIE SAVILLE is receiving DSP Payments.

 
Household meets Income eligibility; .

 
OTHER DOCUMENTATION
 NIL
 
MEDICAL
 Letter from Allison Broughton; Social Worker from Redlands Hospital – Letter has stated that tenant is currently an
Inpatient at Redlands Hospital and is in need of transfer due to being assessed as needing a 2 bedroom property for
a 24/7 Carer to help fulfil her daily needs. Letter has stated that her 1 bedroom property is inadequate and will
aggravate tenants health. After discussion with Bayside OT – Taking as verification as Health being aggravated in
current property and cannot be readily changed.
 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant jULIE SAVILLE  is tenant of Department of Housing property (VERIFIED). The household lives in 2-bedroom
property in a 2-person household (VERIFIED).
 Applicant is needing to leave his current property due to being at risk of violence from members of the community (VERIFIED)
 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Experiencing/at risk of violence from member from the community (VERIFIED)
 Disability/Health Condition aggravated in current living environment (VERIFIED)

 
APPLICATION STATUS
After discussion with SHO – Assessing application as need to move due to household  is at risk of violence. Application set to Approved.

 
APPR Letter printed out and sent Via Mail.

 
 
 
 
 
 
 
 
 
 
(25.02.2020 - APPROVED)

 
Applicant presented a Transfer application on 25.02.2020 & processed on 25.02.2020 for TENANT – (EBONY BURNS) Transfer
application, completed and signed.

 
DEBT
 NIL
 
IDENTIFICATION
EBONY BURNS has provided the following documents for identification
 QLD DRIVERS LICENCE
 HEALTH CARE CARD

 
HOUSEHOLD INCOME
EBONY BURNS is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows EBONY BURNS is receiving PPS, FTB and MAINTAINECE Payments.
SARAH ROLLO is in care of 2 Dependents @ 100%

 
Household meets Income eligibility; .

 
OTHER DOCUMENTATION
 Email from Bayside A/M – Email has stated that Department of Housing Director in the Aboriginal and Torres Strait Housing
Unit has advised that  EBONY BURNS is at risk of violence in her current property and is in need to move – A/M has vouched
as verification of at risk of violence.

 
MEDICAL
 NIL

 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant EBONY BURNS is tenant of Department of Housing property (VERIFIED). The household lives in 3-bedroom
property in a 3-person household (VERIFIED).
 Applicant is needing to leave his current property due to being at risk of violence from members of the community (VERIFIED)
 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Experiencing/at risk of violence from member from the community (VERIFIED)
 Disability/Health Condition aggravated in current living environment (VERIFIED)

 
APPLICATION STATUS
After discussion with SHO – Assessing application as need to move due to household  is at risk of violence. Application set to Approved.

 
APPR Letter printed out and sent Via Mail.
(3156458 - APPROVED)

 
Applicant presented a Transfer application on 27.02.2020 & processed on 27.02.2020 for TENANT – (TANIA BELLVE) Transfer
application, completed and signed.

 
DEBT
 NIL
 
IDENTIFICATION
TANIA BELLVE has provided the following documents for identification
 QLD DRIVERS LICENCE
 HEALTH CARE CARD
 MEDICARE CARD

 
HOUSEHOLD INCOME
TANIA BELLVE  is in receipt of Centrelink Income Benefits, and has completed the following form, Income Confirmation Service
Consent form (PH064)
ICS Income statement shows TANIA BELLVE is receiving PPS, FTB and MAINTAINECE Payments.
TANIA BELLVE is in care of 2 Dependents @ 100%

***************************************************************

ALLOCATIONS – BEFORE OFFERING PROPERTY TO TENANT – INCOME CHECK NEEDED ON DEPENDANT

CHLOE CAMPBELL ON HOUSEHOLD

***************************************************************

 
Household meets Income eligibility; .

 
OTHER DOCUMENTATION
 Protection Order between Aggrived TANIA BELLVE and Respondent Malcolm Jurisch – Court Order Made on the 19.02.2020
and in effect until 19.02.2025 – After discussion from SHO - Taking as Verification that household is at risk of violence.

 
MEDICAL
  NIL

 
LOCOATIONAL NEEDS
 Nil

 
APPLICANTS NEED FOR SOCIAL HOUSING APPLICATION
 Applicant TANIA BELLVE is tenant of Department of Housing property (VERIFIED). The household lives in 4-bedroom
property in a 4-person household (VERIFIED).
 Applicant is needing to leave his current property due to being at risk of violence from members of the community (VERIFIED)
 
FINANCIAL WELLBEING INDICATOR
 Unable to work and high expenses beyond normal living costs (VERIFIED – as being in public housing)

 
NON-FINANCIAL WELLBEING INDICATOR
 Experiencing/at risk of violence from member from the community (VERIFIED)
 Disability/Health Condition aggravated in current living environment (VERIFIED)

 
APPLICATION STATUS
After discussion with SHO – Assessing application as need to move due to household  is at risk of violence. Application set to Approved.

 
APPR Letter printed out and sent Via Mail.