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    What Is Communication?: Monday, 7 September 2020 9:56 PM

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    Merryl Ibañez
    The document provides an overview of key concepts in communication including definitions of communication, the communication process, elements of communication like the source, message, and receiver, forms of communication, aspects of verbal and non-verbal communication, levels of communication, functions of communication, principles of communication, ethics of communication, and 10 ethics in communication to consider. Effective communication is defined as the process of creating and sharing meaning through verbal and nonverbal symbols that are understood similarly by both communicators.

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    What Is Communication?: Monday, 7 September 2020 9:56 PM

    Uploaded by

    Merryl Ibañez
    210 views12 pages
    The document provides an overview of key concepts in communication including definitions of communication, the communication process, elements of communication like the source, message, and receiver, forms of communication, aspects of verbal and non-verbal communication, levels of communication, functions of communication, principles of communication, ethics of communication, and 10 ethics in communication to consider. Effective communication is defined as the process of creating and sharing meaning through verbal and nonverbal symbols that are understood similarly by both communicators.

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    Original Title

    MODULE 1

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    The document provides an overview of key concepts in communication including definitions of communication, the communication process, elements of communication like the source, message, and receiver, forms of communication, aspects of verbal and non-verbal communication, levels of communication, functions of communication, principles of communication, ethics of communication, and 10 ethics in communication to consider. Effective communication is defined as the process of creating and sharing meaning through verbal and nonverbal symbols that are understood similarly by both communicators.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    210 views12 pages

    What Is Communication?: Monday, 7 September 2020 9:56 PM

    Uploaded by

    Merryl Ibañez
    The document provides an overview of key concepts in communication including definitions of communication, the communication process, elements of communication like the source, message, and receiver, forms of communication, aspects of verbal and non-verbal communication, levels of communication, functions of communication, principles of communication, ethics of communication, and 10 ethics in communication to consider. Effective communication is defined as the process of creating and sharing meaning through verbal and nonverbal symbols that are understood similarly by both communicators.

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    © All Rights Reserved
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    Download as pdf or txt
    of 12

    MODULE 1

    Monday, 7 September 2020 9:56 PM

    HOW to become a better communicator?


    • Start getting a better picture of what communication is and how it
    works
    - absorbing principles, learning concepts, and applying them in
    practical situations inside the classroom and in real life as
    members of the community.

    WHAT IS COMMUNICATION?
    • Seiler & Beall (1999) - "Communication is the simultaneous sharing a
    creating meaning through human symbolic interaction."

    • Wood's (2004) - " A systematic process in which individuals interacts


    with and through symbols to create and interpret meanings"

    • Chase & Shamo (2013) - The word communication itself provides a clu
    to what it is - common implies "something in common" and ication
    suggests " understanding," so communication hints at the meaning "a
    common understanding of something."

    SETTLE ON - "communication as the process of creating and sharing


    meaning by using verbal and nonverbal symbols in varied contexts," and
    effective communication results when both verbal and nonverbal symbols
    are understood in much the same way by both communicators.

    COMMUNICATION PROCESS
    and

    ue

    a
    LEGEND:
    M- Message
    F- Feedback
    ELEMENTS

    • RECEIVER. This is the person or group of people who will get your
    message.

    • FEEDBACK. This is the receiver’s response to your message

    • CONTEXT. This refers to the situation in which communication takes


    place.
    ➢ Psychological Context
    ➢ Relational Context
    ➢ Situational Context
    ➢ Environmental Context
    ➢ Cultural Context

    • SOURCE. This is you, the sender of the message.

    • MESSAGE. This is the information you want to convey; without it, yo


    have no reason for communicating.

    • ENCODING. This is the process of converting your ideas into verbal o


    nonverbal symbols that can be understood by the receiver of the
    message.

    • CHANNEL. This is the manner of conveying messages. e.g. email, mem


    lecture, etc.

    • DECODING. This is the receiver’s mental processing of your message


    into meaningful meaning.
    ou

    or

    mo,

    e
    lecture, etc.

    • DECODING. This is the receiver’s mental processing of your message


    into meaningful meaning.

    FORMS

    • Verbal
    • Non-Verbal
    • Written
    • Visual

    ASPECTS OF NON VERBAL COMMUNICATION


    1. visual (kinesics, proxemics, chronemics, artifact, physical
    appearance)
    § Proxemics - refers to the study of how space and distance
    influence communication

    ASPECTS OF COMMUNICATION
    2. Auditory (hearing)
    3. Olfactory (smell)
    4. Gustatory (touch)
    5. Tactile (Haptics)

    LEVELS OF COMMUNICATION
    1. Intrapersonal
    2. Interpersonal -Dyadic, Tryadic, Small group
    3. Public
    4. Mass media

    FUNCTIONS OF COMMUNICATION
    1. Phatic
    ○ start of communication
    2. Preventive
    ○ stop maybe from situation
    3. Recording-transmitting
    ○ jotting down messages received and transmit these information or
    ideas to others
    4. Instrumental
    ○ when something happen
    5. Affective
    e
    3. Recording-transmitting
    ○ jotting down messages received and transmit these information or
    ideas to others
    4. Instrumental
    ○ when something happen
    5. Affective
    ○ Effect of communication on the ego of a person
    6. Therapeutic
    ○ curative/ serves to maintain good health
    7. Aesthetic
    ○ sees the beauty and artistic

    THE PRINCIPLES OF COMMUNICATION

    The principles are based on the real-life functioning of interperson


    communication (King, 2000).

    THE ETHICS OF COMMUNICATION

    Morals and ethics ensure discipline among us; without these codes o
    conduct- standards or rules that guide our behaviour, our world will be
    chaotic.
    nal

    of
    Morals are our own set of rules, so others are neither expected nor
    required to follow them.

    Ethics, on the other hand, are rules accepted and approved by


    society, so they are imposed upon everyone.

    THEREFORE, Ethical communication requires us to be truthful, concis


    and responsible for our words and the resulting actions. Mandelbaum
    A. (2019)

    ETHICS ---

    Deirdre D. Johnston (1994) pointed out ten ethics in communication that


    you should bear in mind to avoid being labeled "unethical" (as cited in
    Chase & Shamo, 2013).

    1. Mutuality
    - Pay attention to the needs of others, as well as yours.

    2. Individual Dignity
    - Do not cause another person embarrassment or a loss of dignity.

    3. Accuracy
    - Tell the audience everything, they have a right and need to know, no
    just what is true.

    4. Access to information
    - Never bolster the impact of your communication by preventing peopl
    from communicating with one another or by hindering access to the
    supporting information.

    5. Accountability
    r

    se,
    m,

    ot

    le
    - Never bolster the impact of your communication by preventing peopl
    from communicating with one another or by hindering access to the
    supporting information.

    5. Accountability
    - Be responsible and accountable for the consequences of your
    relationship and communication.

    6. Audience
    - As audience or receiver of the information, you also have ethical
    responsibilities. A good rule of thumb is the “200% rule” where both
    the sender and the receiver have full or 100% responsibility to ensur
    the message is understood, and that ethics are followed.

    7. Relative truth
    - As either sender or receiver of information, remember that your own
    point of view may not be shared by others , so allow others to
    respectfully disagree or see it differently.

    8. Ends vs. Means


    - Be sure that the end of your communication and the means of gettin
    to that end are both ethical.

    9. Use of power
    - In situations where you have more power than others ( e.g.teacher
    with a students, a boss with a subordinate), you also have more
    responsibility for the outcome.

    10. Rights vs. responsibility


    - Balance your rights against your responsibilities even if you live in a
    wonderful society where your rights are protected by law, not
    everything you have a right to do it ethical.
    le

    h
    re

    ng

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