On-Car Analysis List From July 24th, 2018 Please Contact VW Helpline Before Attempting Repair

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On-car analysis list from July 24th, 2018

please contact VW Helpline before attempting repair


Models MY Engine Transmission Topic Customer Complaint
Customer states engine oil leak
3.6L
ATLAS 18 All Engine Oil Leak (leak must be from oil pan, front crank sealing flange or vacuum pump)
(CDVC)
(untouched vehicles)
MIL-on P0441 in the ECM
New Tiguan (LWB) 18 All All MIL-on P0441 (ONLY vehicles located in Florida, Alabama, Georgia, South Carolina,
Mississippi)
MIL-on with any of the following P0030 P0050 P0051 P0133 P0151 P0152
3.6L
ATLAS 18 All MIL-on P0030 P0050 P0051 P0133 P0151 P0152 in the ECM
(CDVC)
Powertrain

(untouched vehicles)
MIL-on with any of the following P054A P0014 P0017 P052A P053A
3.6L MIL-on P054A P0014 P0017 P052A P053A P0010
ATLAS 18 All P0010 P0011 P000B P0016 in the ECM
(CDVC) P0011 P000B P0016
(untouched vehicles)
Golf, GTI,
Yellow oil warning light on with any of the following faults P0196 P0198
SportWagen, Jetta, 1.8T & 2.0T
B104129 B104135
Beetle, Beetle (CPPA,CPLA,CPRA,CPKA,CXBA,
16-18 All Oil Level Thermal Sensor (Warning light must be solid not flashing)
Convertible, CXBB,CXCA,CXCB,DGUA)
(untouched vehicles)
Passat, Tiguan
LWB
Coolant leak at the coolant pump
3.6L
ATLAS 18 All Coolant Leak (leak must be from mechanical coolant pump)
(CDVC)
(untouched vehicles)
Golf, GTI, Side mirror glass cracked
17-18 All All Side Mirror Glass Cracked
SportWagen (untouched vehicles)
Customer states the sunshade is binding
Body

Tiguan (LWB) 18 All All Sunshade Binding


(untouched vehicles)
ATLAS 18 All All Fuel Door Actuator Faulty Fuel door won't open or fuel door won't unlock.
ATLAS 18 All All Sunroof Water Leak Water leaks from the sunroof/overhead light console area

Damaged strut boots at PDI


GTI 19 All All Damaged Strut Boots (must be at PDI)
Chassis

(untouched vehicles)
Customer states clutch pedal makes noise during operation
(untouched vehicles)
GTI, SportWagen 17-18 All Standard Clutch Pedal Noise
(ONLY VINs after HM068470 (GTI))
(ONLY VINs after HM534795 (SportWagen))
Customer states remote key inoperative
Electrical

Passat 17-18 All All Key Inoperative (Cars with Kessy system ONLY)
(MUST be under 12 month, 12,000 miles)
Customer states the rear speaker is distorted
Passat 17-18 All All Rear Speaker Distortion
(untouched vehicles)

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