Robert Smith: Product Consultant

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Product Consultant Phone: (123) 456 78 99

Email: [email protected]
Website: www.qwikresume.com
ROBERT SMITH LinkedIn:
linkedin.com/qwikresume
Address: 1737 Marshville Road,
Alabama.

Objective
Professional software consultant with 15 years experience implementing proprietary wholesale
finance software at banks and captive finance companies.

Skills

SQL, Project Management, Product Consulting, End User Training, Requirements Gathering,
Microsoft Office Application Suite, Crystal Reports, Business Intelligence Webi Reporting, Quality
Assurance Testing, Microsoft FoxPro.

Work Experience
Product Consultant
ABC Corporation ­ April 2010 – August 2015
 Responsible for interacting with potential, new, and existing clients on a variety of projects
including new system implementations, client migrations from legacy FoxPro software
versions to current Java-based systems, business acquisitions, and new business initiatives.
 Served as a subject matter expert on DataScan products and the wholesale finance industry.
 Lead interaction with clients on business needs and provided product consulting and business
analysis to help solve for client requirements.
 Provided consulting services to clients for the implementation and use of systems, products,
and services, and collaborated with business operations resources to make appropriate
recommendations for setup and configuration of systems.
 Participated in client acquisition by providing product demonstrations and responding to
requests for information and requests for proposals.
 Provided proactive interface between internal and external clients to ensure effective
definition of requirements and delivery of assigned projects.
 Established solid relationships with clients and assisted with managing client expectations
and scope of projects while working with design, development, and testing teams to ensure
that requirements are met.

Product Consultant
ABC Corporation ­ 2009 – 2010
 Greet customers and provide service through expert product knowledge, special events, and
store animations.
 Communicate zone floor coverage needs, assist in maintenance of merchandise concepts,
standards of cleanliness and organization.
 Complete sales transactions efficiently.
 Observe and report customer response to product items.
 Monitor and participate in programs to reduce shrinkage.
 Maintain "on-call" status during and after store hours.
 Received recognition for teamwork and taking initiative..

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Education
Computer Science - (Millersville University - Millersville, PA)

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