Future Challenges

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Future Challenges

By the end of the second quarter of 2006, XM had a total of 6.9 million subscribers and expected to have
8 million by the end of 2006. Sirius added 600,460 subscribers during the second quarter of 2006 which
brought its total number to 4.6 million. However, both satellite radio companies are facing high costs
resulting from the deals they made to acquire programming content. Costs for advertising and promotion
are also high as both companies offer rebates to retail customers and pay incentive fees (spiffs) to retailers
each time someone buys a satellite radio in the store and activates it. In addition competition is
intensifying as terrestrial radio begins promoting its digital capabilities and service, Apple released new
iPods and Microsoft entered the music market with its new line of Zune MP3 players. In August 2006,
Apple announced deals with General Motors, Ford and Mazda that will result in 70 percent of U.S. made
cars offering built-in iPod compatibility by 2007.
One of the greatest challenges XM Satellite Radio faces in the future is determining which
markets to target in terms of demographics as well as adoption potential. As noted earlier, satellite radio
appeals to consumers across all adult age groups. Rather than competing directly with Sirius for the 18-
34 year old male group, XM might have more success targeting older consumers who are more
comfortable with the radio format than MP3s and Internet radio. Similarly, XM might consider more
aggressively pursuing females as well as the Hispanic market with additional marketing programs and
content. Both groups are currently underdeveloped in terms of usage and have significant growth
potential.
XM’s challenges also include determining the best strategic positioning for its service. XM must decide
whether to directly target Sirius by communicating that it has the best content, hardware, and sound
quality; whether to target terrestrial radio by focusing on XM’s content, national coverage, commercial
free music, and superior sound; or whether to target more

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