Lovely Professional University, Punjab

Course Code Course Title Course Planner Lectures Tutorials Practicals Credits
HRM515 PERFORMANCE MANAGEMENT SYSTEM 17437::Tanya Nagpal 2 1 0 3

Course Outcomes :Through this course students should be able to

CO1 :: enumerate the importance of performance management and devising a performance management system for organization
CO2 :: understand contribution of performance management to measure level of strategy implementation towards results
CO3 :: apply performance appraisal techniques to enhance organizational effectiveness.
CO4 :: analyze effective performance management policies and practices to improve employee and organizational performance
CO5 :: construct arguments for using appropriate performance management techniques, rewards and sanctions to improve performance.
CO6 :: appraise the effectiveness of performance management systems and recommend changes

TextBooks ( T )
Sr No Title Author Publisher Name
T-1 PERFORMANCE MANAGEMENT HERMAN AGUINIS Pearson Education India
Reference Books ( R )
Sr No Title Author Publisher Name
R-1 PERFORMANCE MANAGEMENT: ROBERT CARDY AND ROUTLEDGE
CONCEPTS, SKILLS AND BRIAN LEONARD
EXERCISES
R-2 PERFORMANCE MANAGEMENT SOUMENDRA NARAIN CENGAGE LEARNING
BAGCHI
R-3 PERFORMANCE MANAGEMENT MICHAEL ARMSTRONG JAICO PUBLISHING HOUSE
AND ANGELA BARON
Other Reading ( OR )

Sr No Journals articles as Compulsary reading (specific articles, complete reference)

OR-1 https://blog.clearcompany.com/how-to-set-a-foundation-for-effective-performance-appraisals (Foundation for Effective Performance Appraisal) ,

OR-2 https://www.valamis.com/hub/performance-management (Best practices in Performance Management) ,
OR-3 https://hr-gazette.com/four-performance-management-trends-for-2020/ (Performance Management Trends for 2020) ,

An instruction plan is only a tentative plan. The teacher may make some changes in his/her teaching plan. The students are advised to use syllabus for preparation of all examinations. The students are expected to keep themselves
updated on the contemporary issues related to the course. Upto 20% of the questions in any examination/Academic tasks can be asked from such issues even if not explicitly mentioned in the instruction plan.
 OR-4 https://www.topchro.com/article/the-2020-approach-to-performance-evaluation (Performance Evaluation) ,

Relevant Websites ( RW )
Sr No (Web address) (only if relevant to the course) Salient Features
RW-1 https://kpidashboards.com/kpi/ KPI and Metrics for all industries

RW-2 https://hbr.org/2015/04/reinventing-performance-management Performance Management Cases

RW-3 http://blog.competencycore.com/2012/08/linking-performance-management-corporate- Linking Performance Management to Corporate Strategy

strategy.html
Audio Visual Aids ( AV )
Sr No (AV aids) (only if relevant to the course) Salient Features
AV-1 https://www.youtube.com/watch?v=ciSAmN7hQgk Employee Development Plan for improving performance
AV-2 https://www.youtube.com/watch?v=SF6fyDkkkFs Vimago for Electronic Performance Management System
AV-3 https://www.youtube.com/watch?v=ALZVggBDODY Performance Management and Rewards

Software/Equipments/Databases
Sr No (S/E/D) (only if relevant to the course) Salient Features
SW-1 https://www.trakstar.com/solutions/performance-management-software/free- Performance Management Software
performance-management-software/

LTP week distribution: (LTP Weeks)

Weeks before MTE 7
Weeks After MTE 7
Spill Over (Lecture) 4

Detailed Plan For Lectures

Week Lecture Broad Topic(Sub Topic) Chapters/Sections of Other Readings, Lecture Description Learning Outcomes Pedagogical Tool Live Examples
Number Number Text/reference Relevant Websites, Demonstration/
books Audio Visual Aids, Case Study /
software and Virtual Images /
Labs animation / ppt
etc. Planned
Week 1 Lecture 1 Foundations of Performance T-1 Zero Lecture : Students will be Discussion using Discussion
Management(job analysis) Introduction to the able to appreciate the Wakelet tool Exercise using
course and its objective course objectives and Job Analysis
and academic tasks. will be able to Format.
Job analysis as the apprehend the
foundation of effective importance of Job
PMS will be discussed Analysis in PMS.

An instruction plan is only a tentative plan. The teacher may make some changes in his/her teaching plan. The students are advised to use syllabus for preparation of all examinations. The students are expected to keep themselves
updated on the contemporary issues related to the course. Upto 20% of the questions in any examination/Academic tasks can be asked from such issues even if not explicitly mentioned in the instruction plan.
Week 1 Lecture 2 Foundations of Performance T-1 RW-2 performance Students will be able Discussion using Case Study:
Management(performance R-1 management to evaluate Case Study and Alpha Company
management contribution) contribution and contribution of interactive Video Transforms Its
disadvantages of poorly performance tool Edpuzzel Goal-Setting
implemented PM management for Practices
Systems will be avoiding poorly provided by
discussed implemented PM SHRM on Page-
system 18
Foundations of Performance T-1 RW-2 performance Students will be able Discussion using Case Study:
Management(disadvantages R-1 management to evaluate Case Study and Alpha Company
of poorly implemented PM contribution and contribution of interactive Video Transforms Its
Systems) disadvantages of poorly performance tool Edpuzzel Goal-Setting
implemented PM management for Practices
Systems will be avoiding poorly
discussed implemented PM
system
Week 2 Lecture 3 Foundations of Performance T-1 Concept, objectives, role Students will be able Case Study Case Study:
Management(concept) of PM and Performance to appreciate the role Discussion using Real-Time
Appraisal and of PMS for employee Google Sheets Performance
Performance development and Measurement
Management System organizational and Feedback
will be discussed. growth; difference provided by
between PA and PMS SHRM on Page-
will be understood by 22
the students

Foundations of Performance T-1 OR-1 Concept, objectives, role Students will be able Case Study Case Study:
Management(objectives and of PM and Performance to appreciate the role Discussion using Real-Time
role of performance Appraisal and of PMS for employee Google Sheets Performance
management system) Performance development and Measurement
Management System organizational and Feedback
will be discussed. growth; difference provided by
between PA and PMS SHRM on Page-
will be understood by 22
the students

Lecture 4 Foundations of Performance T-1 Concept, objectives, role Students will be able Discussion with
Management(performance of PM and Performance to appreciate the role Nearpod tool
appraisal v/s performance Appraisal and of PMS for employee
management,) Performance development and
Management System organizational
will be discussed. growth; difference
between PA and PMS
will be understood by
the students
Week 3 Lecture 5 Foundations of Performance T-1 RW-1 Understanding and Ability to draft KRAs Brain storming
Management(performance R-2 Designing KRAs and and KPIs for the and
indices: KPAs and KRAs for KPIs to be discussed various functions Practice Session
various job holders)

An instruction plan is only a tentative plan. The teacher may make some changes in his/her teaching plan. The students are advised to use syllabus for preparation of all examinations. The students are expected to keep themselves
updated on the contemporary issues related to the course. Upto 20% of the questions in any examination/Academic tasks can be asked from such issues even if not explicitly mentioned in the instruction plan.
Week 3 Lecture 6 Essence of Performance OR-2 Performance Students will be able Case Study Case Study: A
Management(performance management process to understand the Discussion Minimalist
management process) will be discussed implementation of Approach to
performance Performance
management in Management
organizations provided by
SHROM on
Page- 33
Week 4 Lecture 7 Essence of Performance T-1 Strategic, horizontal and Describe the Case Study along Case Study on
Management(strategic and R-1 administrative context employees' role in with power point Citi Bank
horizontal context) of PMS will be performance presentation
discussed. execution and will be
Overall goal able to explain why
of strategic planning and the usefulness of
various specific PMS relies on
purposes of a strategic Organizations' and
plan will be discussed . Unit Strategic plan.

Essence of Performance T-1 Strategic, horizontal and Describe the Case Study along Case Study on
Management(definition and R-1 administrative context employees' role in with power point Citi Bank
purpose of strategic of PMS will be performance presentation
planning) discussed. execution and will be
Overall goal able to explain why
of strategic planning and the usefulness of
various specific PMS relies on
purposes of a strategic Organizations' and
plan will be discussed . Unit Strategic plan.

Essence of Performance T-1 Strategic, horizontal and Describe the Case Study along Case Study on
Management(administrative R-1 administrative context employees' role in with power point Citi Bank
context) of PMS will be performance presentation
discussed. execution and will be
Overall goal able to explain why
of strategic planning and the usefulness of
various specific PMS relies on
purposes of a strategic Organizations' and
plan will be discussed . Unit Strategic plan.

Lecture 8 Essence of Performance T-1 RW-3 Understand the process Student will Discussion on Strategy
Management(process of of linking performance understand Strategic Development
linking performance management to the the linking PM to Performance Tools and
management to the strategic strategic plan Strategic Plan with Management Performance
plan) Strategy Guide by Sam Measures
Development Redding and Template in
Formats Allison Layland Handbook of
Strategic
Performance
Management

An instruction plan is only a tentative plan. The teacher may make some changes in his/her teaching plan. The students are advised to use syllabus for preparation of all examinations. The students are expected to keep themselves
updated on the contemporary issues related to the course. Upto 20% of the questions in any examination/Academic tasks can be asked from such issues even if not explicitly mentioned in the instruction plan.
Week 5 Lecture 9 Performance Planning and T-1 OR-4 Pre- requisites of Students will be able Case Study HBR Case
Evaluation(pre-requisites of Performance Planning to apprehend the inter Discussion and Study of
performance planning) including developmental related components Online Assessment Integrating
planning will be of pre requisites and using Slido tool planning and
discussed performance planning performance
management at
Nordea.
Lecture 10 Performance Planning and T-1 Pre- requisites of Students will be able Case based
Evaluation(developmental Performance Planning to apprehend the inter discussion
planning) including developmental related components
planning will be of pre requisites and
discussed performance planning

Week 6 Lecture 11 Performance Planning and T-1 Goal Setting Theory Students will be able Article and Format Article
Evaluation(goal setting including the to develop a Balance to be discussed Discussion on
theories including MBO and importance and role of Score Card for a using Nearpod How to Develop
balanced scorecard) MBO and Balanced concern. a Balanced
Score Card in effective Scorecard as a
PMS will be discussed. Performance
Further students will Management
discuss role of team Tool
based discussion
Lecture 12 Performance Planning and T-1 OR-3 Performance Appraisal Students will be able Performance Example of IBM
Evaluation(performance R-1 Techniques, Rating to apprehend the Appraisal http://www01.ib
appraisal techniques) errors in Performance implementation of Techniques m.com/soft
Appraisal appraisal and address introduced in ware/analytics/s
intentional and COVID period to corecards
unintentional rating be discussed.
disorders, Brainstorming
exercise of
techniques and
errors in post
COVID era to be
identified.
Performance Planning and T-1 OR-3 Performance Appraisal Students will be able Performance Example of IBM
Evaluation(rating errors) R-1 Techniques, Rating to apprehend the Appraisal http://www01.ib
errors in Performance implementation of Techniques m.com/soft
Appraisal appraisal and address introduced in ware/analytics/s
intentional and COVID period to corecards
unintentional rating be discussed.
disorders, Brainstorming
exercise of
techniques and
errors in post
COVID era to be
identified.

An instruction plan is only a tentative plan. The teacher may make some changes in his/her teaching plan. The students are advised to use syllabus for preparation of all examinations. The students are expected to keep themselves
updated on the contemporary issues related to the course. Upto 20% of the questions in any examination/Academic tasks can be asked from such issues even if not explicitly mentioned in the instruction plan.
Week 7 Lecture 13 Performance Planning and T-1 Creation of appraisal Students will be able Discussion using Example of IBM
Evaluation(creating formats for different job to develop an Power Point http://www01.ib
performance appraisal titles. employee appraisal Presentation and m.com/soft
formats) Discuss role of team form for a job title demonstration of ware/analytics/s
based discussion Student would be how to create an corecards
able employee appraisal
to brainstorm the role formats
of team based
discussion
Performance Planning and T-1 Creation of appraisal Students will be able Discussion using Example of IBM
Evaluation(team based formats for different job to develop an Power Point http://www01.ib
discussion) titles. employee appraisal Presentation and m.com/soft
Discuss role of team form for a job title demonstration of ware/analytics/s
based discussion Student would be how to create an corecards
able employee appraisal
to brainstorm the role formats
of team based
discussion

SPILL OVER
Week 7 Lecture 14 Spill Over

MID-TERM
Week 8 Lecture 15 Implementing Performance T-1 Pilot test of the Students will be able Discussion using
Management System(pilot R-2 performance appraisal to understand the Power Point
testing) methods manner in which pilot Presentation
testing is done

Lecture 16 Implementing Performance T-1 AV-1 Importance of Students will be able Brainstorming
Management System R-3 communication and to understand skill using Meeting
(communication) training programs for sets required for Pulse Tool
the execution of
required skills will be
discussed
Implementing Performance T-1 AV-1 Importance of Students will be able Brainstorming
Management System R-3 communication and to understand skill using Meeting
(training programs for the training programs for sets required for Pulse Tool
acquisition of required the execution of
skills) required skills will be
discussed

An instruction plan is only a tentative plan. The teacher may make some changes in his/her teaching plan. The students are advised to use syllabus for preparation of all examinations. The students are expected to keep themselves
updated on the contemporary issues related to the course. Upto 20% of the questions in any examination/Academic tasks can be asked from such issues even if not explicitly mentioned in the instruction plan.
Week 9 Lecture 17 Implementing Performance T-1 Performance Mentoring Students will be able Zoomit Tool to be
Management System R-1 will be discussed to understand used for discussion
(performance monitoring) Coaching ,mentoring Performance
,feedback and Monitoring
counselling will be Students will be able
discussed to understand
coaching,
mentoring,feed back
and counselling

Implementing Performance T-1 Performance Mentoring Students will be able Zoomit Tool to be
Management System R-1 will be discussed to understand used for discussion
(feedback and counselling) Coaching ,mentoring Performance
,feedback and Monitoring
counselling will be Students will be able
discussed to understand
coaching,
mentoring,feed back
and counselling

Lecture 18 Implementing Performance T-1 Linking of PMS with Students will be able Discussion with
Management System R-1 other HRM processes to understand the audit tools
(linkages of PMS with other Understanding relationship between
HRM processes) performance audit PMS with other
HRM processes
Importance of
performance audit
Implementing Performance T-1 Linking of PMS with Students will be able Discussion with
Management System R-1 other HRM processes to understand the audit tools
(performance audit) Understanding relationship between
performance audit PMS with other
HRM processes
Importance of
performance audit
Week 10 Lecture 19 Implementing Performance T-1 SW-1 Planning, Students will Demonstration
Management System(e- R-3 AV-2 implementation, and understand using Trakstar
PMS) application of application of software
information technology information
in managing the PMS. technology in PMS
Lecture 20 Performance Management T-1 Personal Development Students will Personal
and Employee Development R-1 plans will be discussed understand how to Development Plan
(personal developmental 360 degree feedback prepare their personal Worksheet will be
plans) system will be discussed development plans used for discussion
Importance and
elements of 360
degree feedback

An instruction plan is only a tentative plan. The teacher may make some changes in his/her teaching plan. The students are advised to use syllabus for preparation of all examinations. The students are expected to keep themselves
updated on the contemporary issues related to the course. Upto 20% of the questions in any examination/Academic tasks can be asked from such issues even if not explicitly mentioned in the instruction plan.
Week 10 Lecture 20 Performance Management T-1 Personal Development Students will Personal
and Employee Development R-1 plans will be discussed understand how to Development Plan
(360 degree feedback 360 degree feedback prepare their personal Worksheet will be
system) system will be discussed development plans used for discussion
Importance and
elements of 360
degree feedback
Week 11 Lecture 21 Performance Management T-1 Supervisor role in 360 Students will Case Study TATA Sponge
and Employee Development degree feedback and understand the pros Discussion Iron Limited
(direct supervisor role) risks of implementing and cons of Case Study
will be discussed implementing 360
degree feedback
Performance Management T-1 Supervisor role in 360 Students will Case Study TATA Sponge
and Employee Development degree feedback and understand the pros Discussion Iron Limited
(risks of implementing 360 risks of implementing and cons of Case Study
degree feedback system) will be discussed implementing 360
degree feedback
Lecture 22 Performance Management T-1 Coaching ,mentoring Students will be able Brainstorming the
and Employee Development R-1 ,feedback and to understand methods of
(coaching and mentoring) counselling will be coaching, development of
discussed mentoring,feed back Performance
and counselling Management in
COVID era.
Performance Management T-1 Coaching ,mentoring Students will be able Brainstorming
and Employee Development R-1 ,feedback and to understand methods of
(coaching process and counselling will be coaching, development of
styles) discussed mentoring,feed back employee
and counselling performance in
COVID era.
Week 12 Lecture 23 Performance Management T-1 AV-3 Traditional and Students will be able Case based SRF Ltd.
and Reward System R-1 Contingent Pay Plans to distinguish discussion
(traditional and contingent will be discussed between
pay plans) Traditional and
Contingent Pay Plans
Lecture 24 Performance Management T-1 Reasons for introducing Possible reasons Class discussion
and Reward System(reasons contingent pay plans associated with
for introducing contingent will be discussed Contingent Pay Plans
pay plans) will be discussed
using live examples
Week 13 Lecture 25 Performance Management T-1 Importance, purposes Students will be able Discussion using
and Reward System and of Team to design and Power Point
(managing team PM including Team implement a PMS Presentation
performance) Performance in PMS that focuses on
will be discussed individual
performance that
contributes to team
performance

An instruction plan is only a tentative plan. The teacher may make some changes in his/her teaching plan. The students are advised to use syllabus for preparation of all examinations. The students are expected to keep themselves
updated on the contemporary issues related to the course. Upto 20% of the questions in any examination/Academic tasks can be asked from such issues even if not explicitly mentioned in the instruction plan.
Week 13 Lecture 26 Performance Management T-1 Challenges of team Students will Class Discussion
and Reward System performance understand with Power Point
(challenges of team management will be challenges of team Presentation
performance management) discussed performance
management
Week 14 Lecture 27 Performance Management T-1 Efficacy of Students shall be able Brainstorming
and Reward System PM Systems will be to evaluate the
(evaluating efficacy of PM discussed existing PMS of
system) different
organizations

SPILL OVER
Week 14 Lecture 28 Spill Over
Week 15 Lecture 29 Spill Over
Lecture 30 Spill Over

Scheme for CA:

CA Category of this Course Code is:A0303 (3 out of 3)

Component Weightage (%) Mapped CO(s)

Online Assignment 1 33.33 CO1, CO2,
CO3, CO4,
CO5, CO6
Online Assignment 2 33.33 CO1, CO2,
CO3, CO4,
CO5, CO6
Online Assignment 3 33.33 CO1, CO2,
CO3, CO4,
CO5, CO6

Details of Academic Task(s)

An instruction plan is only a tentative plan. The teacher may make some changes in his/her teaching plan. The students are advised to use syllabus for preparation of all examinations. The students are expected to keep themselves
updated on the contemporary issues related to the course. Upto 20% of the questions in any examination/Academic tasks can be asked from such issues even if not explicitly mentioned in the instruction plan.
Academic Task Objective Detail of Academic Task Nature of Academic Academic Task Marks Allottment /
Task Mode submission
(group/individuals) Week
Online Assignment To improve the Each student will make 05 minute presentation on a current topic. Individual Online 15 2 / 10
1 analytical skills & The topic of presentation must be related to the course. Student will
make students able be randomly chosen for the presentation, so every student must
to understand the come prepared in every online class for the presentation. If the
real performance student is not prepared for the presentation, he/she will be awarded
management “zero” marks out of “fifteen” and no second opportunity will be
situations prevailing provided. It is suggested that students should regularly read the
in the newspaper. The presentation must add value to the whole class.
organizations/societ Preparation of content can be done using links:
y Society for Human Resource Management (shrm.org)
BLR.com (www.hr.blr.com)
TLNT (eremedia.com/tlnt)
HR Morning (hrmorning.com)
People matters (peoplematters.in)
Online Assignment To relate the Each student will have to submit a Research Paper based on Individual Online 30 6 / 10
2 theoretical concepts and application of Performance Management. Topic,
performance concept or theme relevant to Performance Management can be
management selected. The students will go through available literature for
concepts with preparation of research paper. The assignment will require students
practical to upload research paper based on guidelines provided by course
significance in form instructor.
of research writing. Evaluation parameters will be as follows:
Selection and appropriateness of title- 5 marks, Adherence to
guidelines- 5 marks, Ability to use fundamentals and tools of
performance management-10 marks and Plagiarism- 10 marks
Online Assignment To assess conceptual A professional medium-level anyball (a fictional team sports game) Individual Online 30 2/5
3 understanding and club aims to achieve a higher level in rankings over several years.
improve analytical As the organization’s goal is to build a successful club over several
skills of students years they also need sustainable financial performance. One of the
problems the medium-level club faces is lack of motivation towards
the end of the season. As a club manager, you need to improve the
team’s performance. However, you cannot do much due to players’
and the coach’s long-term contracts. The only thing you can change
is KPIs. There are two groups of employees you can change KPIs
for: the coach and team anyballers.
Evaluation parameters will be as follows:
Ability to apply theoretical concepts in addressing issue- 10 marks,
Reasoning (relevance and overall logic)- 10 marks and Proposed
KPI- 10 marks

Plan for Tutorial: (Please do not use these time slots for syllabus coverage)

An instruction plan is only a tentative plan. The teacher may make some changes in his/her teaching plan. The students are advised to use syllabus for preparation of all examinations. The students are expected to keep themselves
updated on the contemporary issues related to the course. Upto 20% of the questions in any examination/Academic tasks can be asked from such issues even if not explicitly mentioned in the instruction plan.
 Tutorial No. Lecture Topic Type of pedagogical tool(s) planned
(case analysis,problem solving test,role play,business game etc)

Tutorial1 Job Analysis Exercise Problem Solving

Tutorial2 Recording Monthly Short-Term Specific Goals and Targets Activity
Tutorial3 Goal setting for performance management Activity
Tutorial4 Understanding Performance Review Worksheet based Activity
Tutorial5 Creating Performance Appraisal Formats Worksheet based Activity
Tutorial6 Moving from Appraisals to Continuous Performance Management Article Discussion
Tutorial7 Effective use of MS Word for Research Paper Writing Discussion and Demonstration
After Mid-Term
Tutorial8 Online software for performance monitoring Learning software
Tutorial9 Coaching and Mentoring Skills Brainstorming
Tutorial10 Personal Development Plan Worksheet based Activity
Tutorial11 Designing Pay Plans Activity
Tutorial12 Non evaluative test using Gimkit and Slido tool Test
Tutorial13 Growing a diverse and inclusive team with Evidence based Performance Article based discussion
Management
Tutorial14 Revision and Doubt Clearing Meeting Pulse tool

An instruction plan is only a tentative plan. The teacher may make some changes in his/her teaching plan. The students are advised to use syllabus for preparation of all examinations. The students are expected to keep themselves
updated on the contemporary issues related to the course. Upto 20% of the questions in any examination/Academic tasks can be asked from such issues even if not explicitly mentioned in the instruction plan.