Assignment2 Supervisory Skills S

ITT 05205- Introduction to Supervisory skills.
Assignment two.
Question:
Explain in details with example on the following:
i. Benefits of skillful supervision Benefits
For Individuals
Become a more effective supervisor
Become a more competent and confident decision maker
Increase potential for career advancement
Network with supervisors from a variety of organizations
and industries
For Organizations
Build a skilled supervisory management team
Motivate teams to achieve higher productivity and performance
Foster trust among stakeholders and improve employee morale
Reduce staff turnover and absenteeism
Improve decision making processes
ii. Types of General Supervisory / Managerial Skills
 Delegating
Delegating work to employees can give them a sense of satisfaction and
responsibility. Effective delegation allows the supervisor to retain
accountability for a task but allows the employees to have a hand in getting
the task accomplished. Effective supervisors select the right individual to do
the job and they set deadlines, provide support along the way and give
feedback on results of the job once it is complete.
 Training
Good supervisors know the importance of training and developing their
employees and consider this to be an investment. Organizations that invest
in training their employees experience lower turnover. Employees are
satisfied with their careers when they receive training and development.
 Coaching
Employees are generally appreciative when supervisors delegate work to
them. Instead of directing and micro-managing employees, supervisors
should allow employees to self-direct, coaching them along the way.
Coaching provides supervisors with an opportunity to listen to their
employees, give them feedback, help them develop professionally and assist
them in doing their job.
 Communication
Quality communication skills are imperative to a supervisor. It is essential
to clearly give direction for tasks and providing feedback to your employees.
Effective supervisors know the importance of holding regular meetings to
discuss current and future business matters and resolve issues. They also
know the importance of adapting their communication styles so they can get
their point across to the individual with whom they are communicating. And
they realize the importance of asking questions throughout the conversation
to ensure they understand the speaker and that all parties are clear
regarding the conversation. lastly, good supervisors also know the
importance of writing clear and effective communications and use spell-
check before sending letters and emails.
 Competency
Effective supervisors have the necessary knowledge of the areas that they
supervise. Good supervisors are versed in legal matters such as labor
relations or union contracts so they do not unknowingly cause problems for
the company.
iii. Characteristics of a Successful Supervisor
 Communicate, listen and motivate.

A supervisor must know how to communicate effectively to deliver his
message promptly.
Also, they should be able to listen actively and empathize.
On the contrary, lack of effective communication will lead to many conflicts
and production mistakes.
 Be a team player and a great leader
The effective supervisor should work well with other people on their team
and support them.
For this reason, knowing how to delegate the work to the right person can
help the work flow smoothly.
What’s more, being a motivational leader also helps with improving
productivity.
 Be result-oriented
The team needs help in staying focused on a project. Hence, the supervisor
should be highly result-oriented to achieve the goals expected.
To do that, they need to establish clear and specific goals with the team and
find ways to overcome challenges. This will make sure the goal is met.
 Confidence and positivity

Your attitude and personality are contagious and can greatly influence the
atmosphere in your workplace. Try to approach each day and situation with
positivity and optimism. Also, focus on showing confidence both in yourself
and your team. As much as possible, show passion for the company and its
objectives and inspire your team members can share that excitement.
Supervisors lead by example as often as they lead by command. If you can

show genuine enthusiasm and motivation at work, your attitude will be
contagious. Prioritizing whether or not your employees’ enjoy coming to
work can help you foster a more productive workforce. Giving positive
feedback to team members for jobs well done and celebrating reaching goals
and milestones will contribute to your team’s morale and therefore, their
productivity.
 Adaptability
No list of good supervisory skills is complete without mentioning the ability
to think and react quickly and efficiently. You may need to be able to
strategize and make decisions based on an individual situation, rather than
trying to follow a rigid protocol. Be flexible and creative in your problem-
solving, and do not be afraid to implement new ideas. Doing so can give your
team more confidence and trust in your ability to lead.
iv. The disadvantages of poor supervision

Disadvantages of Poor Supervision
Supervision that does not assist employees to grow negatively impacts
morale and performance. If supervision is not good, then it is poor. Lack of
skill or unwillingness of a supervisor are two major reasons for poor
supervision. It leads to good employees to leave, and develops dissatisfaction
with the job among employees that choose to stay. Job dissatisfaction leads
to poor performance and work relationships. It is a chain that begins with
poor supervision of employees and leads to losses for employees, the
supervisor and the company.

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ITT 05205- Introduction to Supervisory skills.

ii. Types of General Supervisory / Managerial Skills

 Communicate, listen and motivate.

 Confidence and positivity

Supervisors lead by example as often as they lead by command. If you can

iv. The disadvantages of poor supervision

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