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Frash Hse

The document describes a safety risk assessment for hot works. It identifies hazards like fire, injuries, and hazardous substance exposure. It lists existing and additional controls to reduce risks. Personal protective equipment is also noted. Contingency plans are outlined for issues like unauthorized access, utility failures, and poor communication.

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Mazen Fakhefakh

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0% found this document useful (0 votes)

65 views

Frash Hse

Uploaded by

Mazen Fakhefakh

Available Formats

Download as PDF, TXT or read online on Scribd

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Safety Risk Assessment

Hot Works

Persons at Risk (Groups) Risk Assessor Appointment Tel. No. Description of Task or Activity
H&S Manager

Work Type Review Date

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

1) Fire A,B,C,D S P H 1) Alternative ways of working M 2) H&S inspections should exam- L

should be sought where possible, ine work to assess that they are
Ignition of i.e.; mechanical fixing, sawing being carried out in line with the
flammable adhesives, push fit, compression standard operating procedure
liquids / fittings 3) The permit to work should be
vapours /
2) Where hot works are unavoidable, issued by a competent person
combustible
works assessed as low risk and recorded on a permit to
materials,
routine activities should be work register
damage to
carried out under the ‘hot works 4) An adequate period of fire watch
property,
standard operating procedure’ should be implemented for all
3) Operations of a non-routine hot works
nature that cannot be adequately
controlled under the standard
operating procedure should be

Severity C = Catastrophic, Cr = Critical, S = Serious, M = Minor, Probability N = Negligible, F = Frequent, P = Probable, O = Occasional, R = Remote, I = Improbable,
Risk T = Tolerable, L = Low, M = Medium, H = High, N = Intolerable
Page 1
Safety Risk Assessment
Hot Works

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

subjected to a hot works permit

2) Injury to A,B,C,D S P H 1) Ensure work areas in communal M 1) See working in communal areas L
operative areas are appropriately risk assessment
and others cordoned off and safety signage 3) Specific hot works hazards to be
is in place covered in site induction where
2) When working in occupied appropriate
properties ensure that tenant
is aware of works being under
taken and any associated risks
3) Good communication should be
maintained with other trades
with regards to specific gas
hazard

3) Exposure to A,B,C,D S P H 1) Consult COSHH inventory list M 2) PPE to be issued, recorded, L

Hazardous and control approach prior monitored and replaced where
substances to the use of or creation of appropriate
hazardous substances or
materials
2) Appropriate PPE to be supplied
and worn as identified

Personal Protective Equipment required (PPE): Icon Glossary

HARD HAT HAND PROTECTION SAFETY VISOR

NO YES NO

HIGH VIZ SAFETY FOOTWEAR DUST MASK

NO YES YES

EYE PROTECTION EAR PROTECTION Protective Clothing

YES NO YES

Contingency Plan
Item No

Hazard/Risk Occurrence Contingency/Action

1 Unauthorised entry to working area. 1) Aggressive behaviour / damage to access equipment 1) Work would cease. Unauthorised visitors asked to leave One
Violence and aggression / public access Direct supervisor informed. Emergency services called if
to restricted work area required.
2) Lone working procedure in place.

2 Electricity failure / flood / pipe 1) Severance of services / lighting failure. 1) Work would cease and client would be informed by One
leak / striking cable / pipework Direct Supervisor so remedial work can be carried out in
order for the work to re-start.
Lighting failure / water in
premises / electrocution

3 Poor communication / lack of contact 1) Poor standard of work / low customer satisfaction / 1) One Direct supervisor to keep all parties informed of work
between direct labour and sub- violent and aggressive behaviour from customer procedures and standards, H&S inspections to take place.
contractors
Poor standards / work being carried out
in an inappropriate manner

4 Disturbance of asbestos containing 1) Lack of appropriate asbestos information supplied 1) Implement emergency asbestos procedure.
materials for the property / task
Exposure to asbestos related illness 2) Failure to comply with asbestos procedures

Persons at Risk (Groups) Risk Assessor Appointment Tel. No. Description of Task or Activity

Hack off and renew wall and ceiling

plaster / floor screeds

Work Type Review Date

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

1) Manual A/B S O M 1) Operatives are trained and M 1) Document operative training and L
handling: use competent in the task competence
of hand tools 2) Operatives have received 2) Hand tools to be checked for wear
manual handling training and tear and maintenance checks
Sprains and 3) PPE provided as required and to be recorded
strains recorded 3) Maintenance / issue records PPE
4) See Safety Risk Assessment on 4) Tools are not to be borrowed to
Hand Tools other parties

C=Catastrophic Cr=Critical S=Serious M=Minor N=Negligible F=Frequent P=Probable O=Occasional R=Remote I=Improbable

T=Tolerable risk L=Low risk M=Medium risk H=High risk N=Intolerable risk
Page 1
Safety Risk Assessment
Plastering and Floor screeds

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

2) Working at A/B S O M 1) Scaffolds are checked and M 1) Contractor selection procedures L

heights erected by competent and audits
contractors 2) Ladder / stepladder safety training
Falls / falling 2) Ladders used for short 3) Equipment checks to be
materials duration work only with 3 documented
/ slips / trips points of contact maintained 4) Issue and maintenance records for
and falls on ladder at all times PPE
3) Stored materials transported 5) Contractor control procedures for
and stored safely waste removal
4) Only light items carried up 6) Training PPE / RPE
ladders
5) Waste materials removed by
chute etc
6) Works area cordoned off where
possible
7) PPE provided as required
8) See Safety Risk Assessment on
Working at Height

C=Catastrophic Cr=Critical S=Serious M=Minor N=Negligible F=Frequent P=Probable O=Occasional R=Remote I=Improbable

T=Tolerable risk L=Low risk M=Medium risk H=High risk N=Intolerable risk
Page 2
Safety Risk Assessment
Plastering and Floor screeds

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

3) Use of power A/B S O M 1) Operatives are trained and L 1) As above L

tools competent 2) Equipment checks to be recorded
2) Battery driven power tools are including portable appliance
Sprains / used testing as required
strains / noise 3) Powered equipment is hired in 3) Operatives to be trained in the use
/ vibration cuts as required of PPE and RPE
/ flying debris 4) Tools are checked and 4) Maintenance and issue records for
inspected. PPE
5) PPE worn as required
6) See Safety Risk Assessment on
Power Tools

C=Catastrophic Cr=Critical S=Serious M=Minor N=Negligible F=Frequent P=Probable O=Occasional R=Remote I=Improbable

T=Tolerable risk L=Low risk M=Medium risk H=High risk N=Intolerable risk
Page 3
Safety Risk Assessment
Plastering and Floor screeds

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

4) Exposure to A/B S O M 1) Operatives are trained and M 1) As above L

chemicals, competent 2) Materials safety data sheets
dusts, 2) PPE worn as provided (database) and assessments trained
suspected 3) If needles / pest problem is to operatives. Operatives should
asbestos present operatives cease work be made aware of any hazardous
containing and report to line management substances handled, transported
materials and and used by them during the course
4) Operatives are aware to exclude
biological of their work and the requirements
unauthorised persons from the
agents to reduce risk in using these
area of work
products
5) Materials are stored safely
Skin exposure, 3) Issue and maintenance records of
inhalation, 6) Operatives have been trained
PPE and RPE
ingestion in the chemicals and products
used and how to minimise 4) Operatives to be trained in the
personal exposure correct use of RPE /PPE

7) Materials safety data sheets 5) Training provided in biological risks

held for all products 6) Operatives should be made aware
8) Surfaces damped when sanding any hazardous substances handled,
and appropriate respiratory transported and used by operatives
protection used as required will be done so in a manner to
reduce risk
9) Operatives are aware of
the procedures if asbestos 7) Asbestos policy and procedures
containing materials are where asbestos containing
suspected materials are suspected

C=Catastrophic Cr=Critical S=Serious M=Minor N=Negligible F=Frequent P=Probable O=Occasional R=Remote I=Improbable

T=Tolerable risk L=Low risk M=Medium risk H=High risk N=Intolerable risk
Page 4
Safety Risk Assessment
Plastering and Floor screeds

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

5) Customer A/B S O M 1) Operatives are trained and L 1) As above L

liaison competent 2) Training in violence and aggression
2) Operatives follow a customer and customer codes of conduct
Violence and code of conduct
aggressive 3) Records of incidents taken and
behaviour / recorded (incident / accident
assault reporting procedures)
4) See safety risk assessment on
lone working

6) Removal B/C S O M 1) Operatives obtain the relevant L 1) Documents to be held on file L

of waste documentation to dispose of as required for waste disposal
materials waste materials purposes
2) Contractor control and 2) Contractor control procedures to
Slips / trips selection procedures in place include a waste disposal element
and falls /
impact injury
sharp objects

C=Catastrophic Cr=Critical S=Serious M=Minor N=Negligible F=Frequent P=Probable O=Occasional R=Remote I=Improbable

T=Tolerable risk L=Low risk M=Medium risk H=High risk N=Intolerable risk
Page 5
Safety Risk Assessment
Plastering and Floor screeds

Personal Protective Equipment required (PPE): Icon Glossary

HARD HAT HAND PROTECTION SAFETY VISOR

NO NO NO

HIGH VIZ SAFETY FOOTWEAR DUST MASK

NO YES NO

EYE PROTECTION EAR PROTECTION

NO NO

C=Catastrophic Cr=Critical S=Serious M=Minor N=Negligible F=Frequent P=Probable O=Occasional R=Remote I=Improbable

T=Tolerable risk L=Low risk M=Medium risk H=High risk N=Intolerable risk
Page 6
Safety Risk Assessment
Plastering and Floor screeds

Contingency Plan
Item No

Hazard/Risk Occurrence Contingency/Action

1 Unauthorised entry to work- 1) Aggressive behaviour / damage to access 1) Work would cease. Unauthorised visitors asked to leave One Direct
ing area. equipment supervisor informed. Emergency services called if required.
Violence and aggression / public 2) Lone working procedure in place.
access to restricted work area

2 Electricity failure / flood / pipe 1) Severance of services / lighting failure. 1) Work would cease and client would be informed by One Direct Supervisor
leak / striking cable / pipe- so remedial work can be carried out in order for the work to re-start.
2) Detection of suspected asbestos containing
work / detection of suspected material. 2) Work would cease and client would be informed by One Direct Supervisor
asbestos containing material so remedial work can be carried out in order for the work to re-start. One
Lighting failure / water in Direct asbestos policy and procedures as agreed with individual clients.
premises / electrocution /
exposure to asbestos
3 Poor communication / lack 1) Poor standard of work / low customer 1) One Direct supervisor to keep all parties informed of work procedures and
of contact between direct satisfaction / violent and aggressive standards
labour and sub-contractors behaviour from customer

Poor standards / work being

carried out in an inappropriate
manner

C=Catastrophic Cr=Critical S=Serious M=Minor N=Negligible F=Frequent P=Probable O=Occasional R=Remote I=Improbable

T=Tolerable risk L=Low risk M=Medium risk H=High risk N=Intolerable risk
Page 7
Safety Risk Assessment
Glazing

Persons at Risk (Groups) Risk Assessor Appointment Tel. No. Description of Task or Activity
H&S Manager Re-glazing windows and doors with
single sheet glass or double glazed units

Work Type Review Date

Routine

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level with Additional Controls Required Risk Level Actioned by
Risk before Controls with added
Controls Controls

1) Manual A,B,C,D S F H 1) Operatives are trained and competent in the M 1) Document operative L
Handling: task training and competence
2) Safety footwear to be worn at all times 2) PPE to be issued,
Sprains 3) Resources available for team lifts where recorded, monitored
and strains, appropriate and replaced where
impact injury, appropriate
4) Level 5 glass specific cut gloves to be worn
lacerations 3) Ensure correct resources
when handling glass
5) Operatives to receive flat glass handling are allocated as required
techniques instruction 1,2,3) See SRA for manual
handling

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level with Additional Controls Required Risk Level Actioned by
Risk before Controls with added
Controls Controls

2) transporting A S O M 1) Glass to be transported in the rear storage L 1) Check secured loads at L

Glass in area of vans only, stored vertically and secured regular intervals and
vehicles in place with straps during inspections

Injury from
falls or being
struck by falling
objects

3) Working at A,B,C,D S F H 1) Ensure correct means of access equipment or M 1) See SRA’s for working at L
height working platform is identified for every task height

Injury from
falls or being
struck by
falling objects

4) Injury to A,B,C,D M O L 1) Ensure work areas in communal areas L L

others are appropriately cordoned off and safety
signage is in place, including external areas
Injury to others below windows if appropirate
as a result of 2) When working in occupied properties ensure
work activities that tenant is aware of works being under
including taken and any associated risks
tenants and
members of
the public

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level with Additional Controls Required Risk Level Actioned by
Risk before Controls with added
Controls Controls

5) Weather A M O L 1) Operatives to ensure that they remain well L 1) Regular TBT’s to be L

conditions hydrated through the day given and recorded
2) Appropriate levels of clothing to be worn to with regards to weather
Excessive sun, reflect the ambient temperature conditions
heat, cold, ice, 3) Sun screen to be applied to exposed areas of
snow, rain skin for UV protection
4) External works to be postponed by
supervisor/ management in the event of
excessive inclement weather
5) External work areas to be gritted during icy
conditions

6) Use of power A,B,C,D S F H 1) All tools to be maintained in good condition M 1,2,3,4,5,6,7,8,9,13,14) M

tools 2) Tools to only be used for the task intended in Condition and appropriate
line with any manufactures instructions use of hand tools to be
Cuts and 3) All tools to be inspected by the user prior to checked during H&S
abrasions, use inspections
flying objects, 4) All tools to be guarded as per manufacturer’s 11) PPE to be issued,
entanglement instructions recorded, monitored
and replaced where
5) Guards to be inspected regularly
appropriate
6) All tools to be covered under an appropriate
PAT schedule
7) All tools to be battery powered or 110V
8) Ensure that all cables are secured to avoid
trip hazards
Severity C = Catastrophic, Cr = Critical, S = Serious, M = Minor, Probability N = Negligible, F = Frequent, P = Probable, O = Occasional, R = Remote, I = Improbable,
Risk T = Tolerable, L = Low, M = Medium, H = High, N = Intolerable
Page 3
Safety Risk Assessment
Glazing

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level with Additional Controls Required Risk Level Actioned by
Risk before Controls with added
Controls Controls

9) Ensure dust extraction is fitted to all tools if

required
10) P
revent use of tools by unauthorised
persons, to include tenants and members
of the public
11) Appropriate PPE to be supplied and worn as
identified
12) Allow sufficient space to work safely
13) All tools to be appropriately stored to avoid
damage
14) A
ll damaged tools to be removed from use
immediately
15) See SRA for hand and power tools

7) Use of hand A,B,C,D S F H 1) All tools to be maintained in good condition M 1,2,3,4,5) Condition and L
tools 2) Tools to only be used for the task intended in appropriate use of hand
line with any manufactures instructions tools to be checked during
Cuts and 3) All tools to be inspected by the user prior to H&S inspections
abrasions, use 6) PPE to be issued,
flying objects 4) All tools to be appropriately stored to avoid recorded, monitored
damage and replaced where
appropriate
5) All damaged tools to be removed from use
immediately
6) Appropriate PPE to be supplied and worn as
identified

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level with Additional Controls Required Risk Level Actioned by
Risk before Controls with added
Controls Controls

7) Prevent use of tools by unauthorised persons

8) See SRA for hand and power tools

8) Noise A,B,C,D S P H 1) Most work is restricted to short duration M 1) Noise monitoring to be L

2) Use self-dampening tools where available carried out for tasks
Exposure to 3) Appropriate PPE to be supplied and worn as and equipment that fall
high levels identified outside the scope of
leading to short duration
occupational 2) Hearing protection to be
hearing loss worn for all equipment
that exceeds levels of
85db

9) Hand arm A S P H 1) Tools with built in HAV dampener protection M 1,2) HAV questionnaires L
vibration to be used where available to be completed for all
2) Gloves to be worn when using tools that operatives, any existing
Exposure to generate vibration or impact conditions or new
occupational symptoms to be referred to
injuries to occupational health advisor
blood vessels,
nerves and
joints

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level with Additional Controls Required Risk Level Actioned by
Risk before Controls with added
Controls Controls

10) S
lips, trips A,B,C,D S P H 1) All cables to be taped down, covered or M 1,2) To be monitored during L
and falls attached at a high level to prevent trip H&S inspections
hazards 2) Regular waste
Trips on 2) All materials and waste to be tidy or removed collections to take place
trailing cables from site to maintain good housekeeping in order to prevent
or materials, standards and prevent trip hazards build-up of waste on
Falls from 3) Appropriate controls to be implemented for site
height all working at height to prevent falls 3) See SRA’s for working at
height

11) Hazardous A,B,C,D S F H 1) Consult COSHH inventory list and risk M 3) PPE to be issued, L
substances assessments prior to the use of or creation recorded, monitored
of hazardous substances or materials and replaced where
Exposure to 2) Use lower risk alternatives where available appropriate
hazardous 3) Appropriate PPE RPE / FFP3 mask to be 6) Stop work if unsure
substances supplied and worn as identified about asbestos
including 4) Dampen down surfaces prior to sanding information provided for
dust, paints, the task and report to
5) Hover up, don’t sweep
varnishes and supervisor / manager
6) Consult appropriate asbestos information for
asbestos
the property / task

Personal Protective Equipment required (PPE): Icon Glossary

HARD HAT HAND PROTECTION SAFETY VISOR

NO YES NO

HIGH VIZ SAFETY FOOTWEAR DUST MASK

NO YES YES

EYE PROTECTION EAR PROTECTION

YES YES

Contingency Plan
Item No

Hazard/Risk Occurrence Contingency/Action

Persons at Risk (Groups) Risk Assessor Appointment Tel. No. Description of Task or Activity

General plumbing works

Work Type Review Date

Routine

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

1) Hazardous A,B,C,D S F M 1) Consult COSHH inventory list and risk M 3) PPE to be issued, recorded, L
substances assessments prior to the use of or creation of monitored and replaced
hazardous substances or materials where appropriate
Exposure to 2) Use lower risk alternatives where available 6) Stop work if unsure about
hazardous 3) Appropriate PPE RPE/ FFP3 mask to be asbestos information
substances supplied and worn as identified provided for the task and
including report to supervisor /
4) Dampen down surfaces prior to sanding
dust, paints, manager
5) Hover up, don’t sweep
varnishes and
asbestos 6) Consult appropriate asbestos information for
the property / task
See Contingency Item 4

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

7) Operatives to wear safety gloves and

protective footwear at all times
8) See Safety Risk Assessment on Hand Tools

2) Manual S F H 1) Operatives are trained and competent in the M 1) Document operative L

handling task training and competence
2) Safety footwear to be worn at all times 2) PPE to be issued, recorded,
Sprains 3) Resources available for team lifts where monitored and replaced
and strains, appropriate where appropriate
impact injury, 3) Ensure correct resources
lacerations are allocated as required
1,2,3) See SRA for manual
handling
3) Working at S F H 1) Ensure correct means of access equipment or M 1) See SRA’s for working at L
Heights working platform is identified for every task height

Injury from
falls or being
struck by
falling objects

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

4) Injury to M O L 1) Ensure work areas in communal areas L L

others are appropriately cordoned off and safety
signage is in place
Injury to others 2) When working in occupied properties ensure
as a result of that tenant is aware of works being under
work activities taken and any associated risks
including
tenants and
members of
the public

5) Weather M O L 1) Operatives to ensure that they remain well L 1) Regular TBT’s to be given L
conditions hydrated through the day and recorded with regards
2) Appropriate levels of clothing to be worn to to weather conditions
Excessive sun, reflect the ambient temperature
heat, cold, ice, 3) Sun screen to be applied to exposed areas of
snow, rain skin for UV protection
4) External works to be postponed by
supervisor / management in the event of
excessive inclement weather
5) External work areas to be gritted during icy
conditions

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

6) Use of power S F H 1) All tools to be maintained in good condition M 1,2,3,4,5,6,7,8,9,13,14) Condition M

tools 2) Tools to only be used for the task intended in and appropriate use of hand
line with any manufactures instructions tools to be checked during
Cuts and 3) All tools to be inspected by the user prior to H&S inspections
abrasions, use 11) PPE to be issued,
flying objects, 4) All tools to be guarded as per manufacturer’s recorded, monitored
entanglement instructions and replaced where
appropriate
5) Guards to be inspected regularly
6) All tools to be covered under an appropriate
PAT schedule
7) All tools to be battery powered or 110V
8) Ensure that all cables are secured to avoid
trip hazards
9) Ensure dust extraction is fitted to all tools if
required
10) P
revent use of tools by unauthorised
persons, to include tenants and members
of the public
11) Appropriate PPE to be supplied and worn
as identified
12) Allow sufficient space to work safely
13) All tools to be appropriately stored to avoid
damage

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

14) A
ll damaged tools to be removed from use
immediately
15) See SRA for hand and power tools

7) Use of hand S F H 1) All tools to be maintained in good condition M 1,2,3,4,5) Condition and L
tools 2) Tools to only be used for the task intended in appropriate use of hand tools
line with any manufactures instructions to be checked during H&S
Cuts and 3) All tools to be inspected by the user prior to inspections
abrasions, use 6) PPE to be issued, recorded,
flying objects 4) All tools to be appropriately stored to avoid monitored and replaced
damage where appropriate
5) All damaged tools to be removed from use
immediately
6) Appropriate PPE to be supplied and worn as
identified
7) Prevent use of tools by unauthorised persons
8) See SRA for hand and power tools

8) Noise S P H 1) Most work is restricted to short duration M 1) Noise monitoring to be L

2) Use self-dampening tools where available carried out for tasks and
Exposure to 3) Appropriate PPE to be supplied and worn as equipment that fall outside
high levels identifie the scope of short duration
leading to 2) Hearing protection to be
occupational worn for all equipment
hearing loss that exceeds levels of 85db

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

9) Hand arm S P H 1) Tools with built in HAV dampener protection M 1,2) HAV questionnaires to L
vibration to be used where available be completed for all
2) Gloves to be worn when using tools that operatives, any existing
Exposure to generate vibration or impact conditions or new
occupational symptoms to be referred
injuries to to occupational health
blood vessels, advisor
nerves and
joints
10) S
lips, trips F H H 1) All cables to be taped down, covered or M 1,2) To be monitored during L
and falls attached at a high level to prevent trip H&S inspections
hazards 2) Regular waste collections
Trips on 2) All materials and waste to be tidy or removed to take place in order to
trailing cables from site to maintain good housekeeping prevent build-up of waste
or materials, standards and prevent trip hazards on site
Falls from 3) Appropriate controls to be implemented for 3) See SRA’s for working at
height all working at height to prevent falls height

11) Cutting/ A,B,C,D Cr O H 1) Accurate location of services in walls or M

drilling into underground by use of pipe or cable detector
live services or CAT scan
when
accessing
pipe work

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

12) Accessing A M P M 1) Use extension / telescopic ladder to enter loft M 1) Carry out regular ladder L
confined space, ensuring that ladder passes into loft inspections
or remote space allowing for safe step on / off 4) See lone working SRA
spaces 2) If using existing loft ladder carry out
(such as inspection to ensure that it is safe to use
loft spaces/ 3) Ensure appropriate task lighting is
plant available / installed into loft space / plant
rooms) room
4) If mobile / GPS is unavailable implement
Lone working, lone working procedures, call location
fall from and expected completion time through to
height supervisor or scheduler or log location on
lone working device if issued
5) Use safe means to move around loft space
such as existing floor boards or crawl boards

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

13) Fire A,B,C,D S P H 1) Alternative ways of working should be sought M 2) H&S inspections should L
where possible, i.e.; mechanical fixing, sawing examine work to assess
Ignition of adhesives, push fit, compression fittings that they are being
flammable 2) Where hot works are unavoidable, works carried out in line with
liquids/ assessed as low risk routine activities should the standard operating
vapours/ be carried out under the ‘hot works standard procedure
combustible operating procedure’ 3) The permit to work should
materials, 3) Operations of a non-routine nature that be issued by a competent
burns/ cannot be adequately controlled under the person and recorded on a
damage to standard operating procedure should be permit to work register
property subjected to a hot works permit 4) An adequate period of
fire watch should be
implemented for all hot
works

Personal Protective Equipment required (PPE): Icon Glossary

HARD HAT HAND PROTECTION SAFETY VISOR

NO YES NO

HIGH VIZ SAFETY FOOTWEAR DUST MASK

NO YES YES

EYE PROTECTION EAR PROTECTION

YES YES

Contingency Plan
Item No

Hazard/Risk Occurrence Contingency/Action

Persons at Risk (Groups) Risk Assessor Appointment Tel. No. Description of Task or Activity

Working at height from Mobile Tower

Scaffold

Work Type Review Date

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

1) Injury A,B,C,D S P H 1) All scaffolding is to be erected, dismantled M 1) Any operative erecting a L

following and altered in accordance with the mobile scaffold tower must
the incorrect manufacturer’s erection guide for system be trained and competent
operation scaffolds. Towers will be erected following to do so, all personnel
and use of a a safe method of work, either using: the working off a tower must be
mobile tower advanced guard rail system or through the trained and competent to
scaffold trap (3t) system work at height.
2) Any proposed modifications or alterations 2) When towers are used
Falls from outside a generally recognised standard in public places, extra
height/ crush configuration must be designed or approved precautions are required:
injuries/ in advance by a competent person. • erect barriers at ground
contact with level to prevent people
electricity/ from walking into the
falling objects tower or work area;

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

3) To prevent use by unauthorised persons of • minimise the storage

complete or incomplete scaffolds, relevant of materials and
warning signs identifying the areas where equipment on the
access is not permitted should be displayed working platform;
at the access points to these areas. In • remove or securely
addition, access should be prevented by board-over access
suitable physical means ladders to prevent
4) All towers must be inspected following unauthorised access if it
assembly and then at suitable regular is to remain in position
intervals by a competent person. In addition, unattended
if the tower is used for construction work and 3) Stop work if the inspection
a person could fall 2 metres or more from the shows it is not safe to
working platform, then it must be inspected continue, and put right
following assembly and then every 7 days. any faults. The result of
5) Towers rely on all parts being in place to an inspection should be
provide adequate strength. The manufacturer, recorded and kept until
supplier or hirer has a duty to provide an the next inspection is
instruction manual explaining the erection recorded.
sequence, including any bracing.
These instructions are to be followed. Always
install stabilisers or outriggers when advised
to do so in the instruction manual.

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

6) When moving a tower you should always: 6) Any defects noted should
• reduce the height to a maximum of 4m; be immediately reported
• temporarily raise outriggers; and monitored to
completion, or equipment
• check that there are no power lines or
should be removed from
other obstructions overhead;
use
• check that the ground is firm, level and
10) W
ork to be suspended in
free from potholes and obstacles; and
the event of inclement
• push or pull using manual effort from the
weather such as heavy
base only.
rain, high winds, frost
Never move a tower while people or or snow (until adequate
materials are on the tower, or in windy grit can be applied) and
conditions. lightning
7) Prior to use check for damage, excessive
wear, distortion, oxidation and corrosion.
Scaffold must be free from oil, mud, cement
(slip hazards and corrosion). Lockable castors
must be in good condition and braked
8) Do not use steps on uneven, slippery, sloping
or soft ground. The ground may have to be
levelled and compacted in advance.

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

9) To maintain tower stability you must make

sure:
• the tower is resting on firm, level ground
with the locked castors or base plates
properly supported. Never use bricks or
building blocks to take the weight of any
part of the tower;
• stabilisers or outriggers are installed when
required and always follow the instruction
manual; and
• that a tower is never erected to a
height above that recommended by the
manufacturer.
10) E
xclude other vehicles, mobile plant/work
equipment from the works vicinity for the
duration of the work.
11) Operatives to monitor weather conditions
12) Do not exceed the specified loading rating
of the scaffold. Add workers’ weights, plus
their tools plus the weight of materials to
calculate safe tower loading.
13) Do not carry out work operations in poorly
lit areas.

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

14) B
e particularly mindful of the ‘sail’ effect 12) Additional task lighting to
which large work materials can produce be supplied
e.g. plywood, glazing. This sail effect can be
extremely hazardous even in light winds
blowing material off towers.
15) Wear appropriate Personal Protective
Equipment (PPE) as identified, safety
footwear, gloves
16) D
o not over-reach. Work only within safe
reaching distance.

Personal Protective Equipment required (PPE): Icon Glossary

HARD HAT HAND PROTECTION SAFETY VISOR

YES NO NO

HIGH VIZ SAFETY FOOTWEAR DUST MASK

NO YES NO

EYE PROTECTION EAR PROTECTION

NO NO

Contingency Plan
Item No

Hazard/Risk Occurrence Contingency/Action

Persons at Risk (Groups) Risk Assessor Appointment Tel. No. Description of Task or Activity

Electrical works undertaken by One Di-

rect operatives

Work Type Review Date

Routine

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

1) Electric shock A,B,C,D Cr O H 1) Electrical work to be carried out by trained M 1) Electrical qualifications to L
and competent operatives and in line with the be checked and verified for
Electrocution, Electricity at Work regulations 1989 and the all operatives and records
burns, heart 17th Edition IEE Wiring Regulations kept on file
failure 2) Apart from testing circuits all work should be 2,8) Safe isolation procedures
carried out on dead circuits should be implemented
3) If live working is essential then it should be to prevent uncontrolled re
carried out under a permit to work system energisation of circuits
4) Occupants of properties should be made
aware of the work being undertaken
5) Testing equipment to be calibrated by
competent Person in line with testing
schedule and records kept

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

6) Hand tools to be insulated to 1000v

7) Operatives to be in possession of an
appropriate fire extinguisher
8) Operatives should take care when working in
the presence of live circuits and make dead
where possible
9) Operatives should be trained in the
emergency procedures of dealing with
electrical shock
10) W
hen chasing, drilling or cutting holes cable
detection should be used

2) Injury to A,B,C,D S O M 1) Ensure work areas in communal areas M 1) See working in communal L
others are appropriately cordoned off and safety areas risk assessment
signage is in place 3) Electrical hazards to be
Injury to 2) When working in occupied properties ensure covered in site induction
occupants or that tenant is aware of works being under where appropriate
operatives taken and any associated risks
3) Good communication should be maintained
with other trades with regards to specific See Contingency Plan 3
electrical hazard

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

3) Hazardous A,B,C,D S P H 1) Consult COSHH inventory list and control M 2) PPE to be issued, recorded, L
Substances approach prior to the use of or creation of monitored and replaced
hazardous substances or materials where appropriate
2) Appropriate PPE to be supplied and worn as 3) Stop work if unsure
identified about asbestos
3) Consult appropriate asbestos information for information provided for
the property / task the task and report to
4) Hover up dust, don’t sweep supervisor / manager

5) Avoid drilling or cutting hard woods and MDF

where possible
See Contingency Item 4
4) Working in A M O L 1) Take regular breaks by ensuring task rotation L L
confined 2) Limit to short duration works where possible
spaces 3) Ensure appropriate levels of task lighting

Musculoskeletal
injuries, cuts,
abrasions
5) Use of hand A,B,C,D S F H 1) All tools to be maintained in good condition M 1,2,3,4,5) Condition and L
tools 2) Tools to only be used for the task intended in appropriate use of hand
line with tools to be checked during
Cuts and 3) electrical tools to be insulated to 1000v H&S inspections
abrasions, 6) PPE to be issued, recorded,
4) All tools to be appropriately stored to avoid
flying objects monitored and replaced
damage
where appropriate

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

5) All damaged tools to be removed from use

immediately
6) Appropriate PPE to be supplied and worn as
identified
7) Prevent use of tools by unauthorised persons
8) See SRA for hand and power tools

6) Use of power S F H 1) All tools to be maintained in good condition M 1,2,3,4,5,6,7,8,9,13,14) Condition M

tools 2) Tools to only be used for the task intended in and appropriate use of hand
line with any manufactures instructions tools to be checked during
Cuts and 3) All tools to be inspected by the user prior to H&S inspections
abrasions, use 11) PPE to be issued,
flying objects, 4) All tools to be guarded as per manufacturer’s recorded, monitored
entanglement, instructions and replaced where
electrocution appropriate
5) Guards to be inspected regularly
6) All tools to be covered under an appropriate
PAT schedule
7) All tools to be battery powered or 110V
8) Ensure that all cables are secured to avoid
trip hazards
9) Ensure dust extraction is fitted to all tools if
required

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

10) P
revent use of tools by unauthorised
persons, to include tenants and members
of the public
11) Appropriate PPE to be supplied and worn
as identified
12) Allow sufficient space to work safely
13) All tools to be appropriately stored to avoid
damage
14) A
ll damaged tools to be removed from use
immediately
15) See SRA for hand and power tools
7) Slips, trips S F H 1) All cables to be taped down, covered or M 1,2) To be monitored during L
and falls attached at a high level to prevent trip H&S inspections
hazards 2) Regular waste collections
Trips on 2) All materials and waste to be tidy or removed to take place in order to
trailing cables from site prevent build-up of waste
or materials, 3) Maintain good housekeeping standards and on site
Falls from prevent trip hazards
height
8) Striking A,B,C,D S O H 1) Existing plans to be consulted M 1) Existing plans to be L
services 2) Detection equipment to be used to scan prior confirmed with detection
to drilling, cutting or digging holes equipment or by exposing
Damage to area in a controlled
property manner

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

9) Working at A,B,C,D S F H 1) Ensure correct means of access equipment or M 1) Insulated WAH equipment L
Heights working platform is identified for every task should be used
2) See SRA’s for working at
Injury from height
falls or being
struck by
falling objects
10) M
anual A,B,C,D S F H 1) Operatives are trained and competent in the M 1) Document operative L
handling task training and competence
2) Safety footwear to be worn at all times 2,3) PPE to be issued,
Sprains 3) Gloves available for use where required to recorded, monitored and
and strains, prevent splinters and pinch injuries replaced where appropriate
impact injury, 4) Resources available for team lifts where 4) Ensure correct resources
lacerations appropriate are allocated as required
5) Order timber in easy to handle sizes and 1,2,3,4,5) See SRA for manual
quantities where possible handling

11) Noise A,B,C,D S P H 1) Most work is restricted to short duration M 1) Noise monitoring to be L
2) Use self-dampening tools where available carried out for tasks and
Sprains 3) Appropriate PPE to be supplied and worn as equipment that fall outside
and strains, identified the scope of short duration
impact injury, 2) Hearing protection to be
lacerations worn for all equipment
that exceeds levels of 85db

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

12) Hand arm A M P M 1) Tools with built in HAV dampener protection M 1,2) HAV questionnaires to be L
vibration to be used where available completed for all operatives,
2) Gloves to be worn when using tools that any existing conditions or
Exposure to generate vibration or impact new symptoms to be referred
occupational to occupational health
injuries to advisor
blood vessels,
nerves and
joints

Personal Protective Equipment required (PPE): Icon Glossary

HARD HAT HAND PROTECTION SAFETY VISOR

NO YES NO

HIGH VIZ SAFETY FOOTWEAR DUST MASK

NO YES YES

EYE PROTECTION EAR PROTECTION

YES YES

Contingency Plan
Item No

Hazard/Risk Occurrence Contingency/Action

Persons at Risk (Groups) Risk Assessor Appointment Tel. No. Description of Task or Activity
H&S Manager Small scale demolitions for repair
purposes. (All demolitions identified as
more than small scale Should be subject
to job specific risk Assessment)
Work Type Review Date

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

1) Hazardous A,B,C,D S F H 1) Consult COSHH inventory list and M 3) PPE to be issued, recorded, L
substances risk assessments prior to the monitored and replaced where
use of or creation of hazardous appropriate
Exposure to substances or materials 6) Stop work if unsure about
hazardous
2) Use lower risk alternatives where asbestos information provided
substances
available for the task and report to
including dust
3) Appropriate PPE RPE / FFP3 mask supervisor / manager
and asbestos
to be supplied and worn as
identified
4) Dampen down surfaces prior and See Contingency Item 4
during demolition
5) Hover up, don’t sweep
6) Consult appropriate asbestos
information for the property / task

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

2) Manual A,B,C,D S F H 1) Operatives are trained and M 1) Document operative training L

handling competent in the task and competence
2) Safety footwear to be worn at 2) PPE to be issued, recorded,
Sprains
all times monitored and replaced where
and strains,
3) Resources available for team appropriate
impact injury,
lifts where appropriate 3) Ensure correct resources are
lacerations
allocated as required
1,2,3) See SRA for manual handling

3) Working at A,B,C,D S F H 1) Ensure correct means of access M 1) See SRA’s for working at height L
Heights equipment or working platform
is identified for every task
Injury from
falls or being
struck by
falling objects

4) Injury to A,B,C,D M O L 1) Ensure work areas in communal L L

others areas are appropriately
cordoned off and safety signage
Injury to others is in place
as a result of
2) When working in occupied
work activities
properties ensure that tenant
including
is aware of works being under
tenants and
taken and any associated risks
members of
the public

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

5) Weather A M O L 1) Operatives to ensure that they L 1) Regular TBT’s to be given L

conditions remain well hydrated through and recorded with regards to
the day weather conditions
Excessive sun, 2) Appropriate levels of clothing to
heat, cold, ice, be worn to reflect the ambient
snow, rain temperature
3) Sun screen to be applied to
exposed areas of skin for UV
protection
4) External works to be postponed
by supervisor / management
in the event of excessive
inclement weather
5) External work areas to be
gritted during icy conditions

6) Use of power A,B,C,D S F H 1) All tools to be maintained in M 1,2,3,4,5,6,7,8,9,13,14) Condition M

tools good condition and appropriate use of hand
2) Tools to only be used for the tools to be checked during H&S
Cuts and task intended in line with any inspections
abrasions, manufactures instructions 11) PPE
to be issued, recorded,
flying objects, 3) All tools to be inspected by the monitored and replaced where
entanglement user prior to use appropriate
4) All tools to be guarded as per
manufacturer’s instructions

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

5) Guards to be inspected
regularly
6) All tools to be covered under an
appropriate PAT schedule
7) All tools to be battery powered
or 110V
8) Ensure that all cables are
secured to avoid trip hazards
9) Ensure dust extraction is fitted
to all tools if required
10) Prevent use of tools by
unauthorised persons, to
include tenants and members
of the public
11) Appropriate PPE to be supplied
and worn as identified
12) Allow sufficient space to work
safely
13) All tools to be appropriately
stored to avoid damage
14) All damaged tools to be
removed from use immediately
15) See SRA for hand and power
tools

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

7) Use of hand A,B,C,D S F H 1) All tools to be maintained in M 1,2,3,4,5) Condition and L

tools good condition appropriate use of hand tools
2) Tools to only be used for the to be checked during H&S
Cuts and task intended in line with any inspections
abrasions, manufactures instructions 6) PPE to be issued, recorded,
flying objects 3) All tools to be inspected by the monitored and replaced where
user prior to use appropriate
4) All tools to be appropriately
stored to avoid damage
5) All damaged tools to be
removed from use immediately
6) Appropriate PPE to be supplied
and worn as identified
7) Prevent use of tools by
unauthorised persons
8) See SRA for hand and power
tools

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

8) Noise A,B,C,D S P H 1) Most work is restricted to short M 1) Noise monitoring to be carried L

duration out for tasks and equipment
Exposure to 2) Use self-dampening tools that fall outside the scope of
high levels where available short duration
leading to 3) Appropriate PPE to be supplied 2) Hearing protection to be worn
occupational and worn as identified for all equipment that exceeds
hearing loss levels of 85db
9) Hand arm A S P H 1) Tools with built in HAV M 1,2) HAV questionnaires to be L
vibration dampener protection to be completed for all operatives,
used where available any existing conditions or new
Exposure to 2) Gloves to be worn when using symptoms to be referred to
occupational tools that generate vibration or occupational health advisor
injuries to impact
blood vessels,
nerves and
joints

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

10) S
lips, trips A,B,C,D S P H 1) All cables to be taped down, M 1,2) To be monitored during H&S L
and falls covered or attached at a high inspections
level to prevent trip hazards 2) Regular waste collections to
Trips on trailing 2) All materials and waste to be take place in order to prevent
cables or tidy or removed from site to build-up of waste on site
materials, Falls maintain good housekeeping 3) See SRA’s for working at height
from height standards and prevent trip
hazards
3) Appropriate controls to be
implemented for all working at
height to prevent falls
11) Contact A,B,C,D Cr O H 1) Location of any services to be M L
with live identified by CAT scan or cable See Contingency Plan 2
services detector prior to starting works

Electrocution
12) Falling A,B,C,D S P H 1) Area to be demolished M L
Objects should be reduced in small See Contingency Plan 1
manageable pieces
2) Area to be worked should be
below shoulder height
3) Work area to be cordoned off
4) Appropriate PPE (hard hat) to
be worn at all times

Personal Protective Equipment required (PPE): Icon Glossary

HARD HAT HAND PROTECTION SAFETY VISOR

YES YES NO

HIGH VIZ SAFETY FOOTWEAR DUST MASK

YES YES YES

EYE PROTECTION EAR PROTECTION

YES YES

Contingency Plan
Item No

Hazard/Risk Occurrence Contingency/Action

Persons at Risk (Groups) Risk Assessor Appointment Tel. No. Description of Task or Activity

Work Type Review Date

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

1) Competency A,B,C,D Cr O H 1) All One Direct staff who use their M 1) Details should be updated L
of driver and own vehicles for business use when required, if any approved
maintenance must register their details on documentation is invalid or
of vehicle the OHG expenses system and revoked then the vehicle must
wait for approval prior to using not be used for business use
Injury to driver, their vehicle, these include valid
pedestrians or driving licence, insurance details
other vehicle including business use, MOT
users, damage certification and road tax validity
to property
2) Employees are required to
disclose any information that
may affect their ability to
operate a vehicle safely

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

3) Drivers are required to operate

the vehicle in line with the
Highway Code, The Road Traffic
Act 1991 and other associated
legislation
4) Mobile technology to be used
in line with manufactures
information and in a way that
does not distract the driver
from operating the vehicle
safely
5) All vehicles should be
maintained in roadworthy
condition

2) Loading & A S O M 1) Manual handling should be L 1) Please refer to One Direct L

unloading carried out by competent manual handling risk
persons assessments and guidance
Vehicle stability, notes
2) All tools, equipment and
musculoskeletal
materials should be properly
injury
secured in the storage section
of the vehicle
3) The loading of the vehicle
should not exceed the permit
SWL

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

3) Violence and A,B,C,D M O L 1) Vehicles should be driven in L 1) The driver should report any L
aggression a safe and courteous manner incidents to the One Direct
at all times in line with the H&S Team for recording on the
Injury to driver Highway Code Corporate H&S Management
2) Drivers should avoid getting System
into verbal or physical conflict
with other road users

4) Road Traffic A,B,C,D Cr H H 1) In the event of an RTA the driver M 1) Following an accident the driver L
Accident should exit the vehicle if able should report the incident to
(RTA) to do so and make their way to the One Direct H&S Team for
the nearest place of safety away recording on the Corporate H&S
Injury to driver, from moving traffic Management System
pedestrians or
2) If required the driver should
other vehicle
contact the emergency services
users, damage
for assistance
to property

5) Breakdown A M O L 1) In the event of a breakdown the L L

driver should exit the vehicle
and make their way to the
nearest place of safety and call
for assistance

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

6) Security & A M O L 1) Drivers should ensure that the L L

theft vehicle is left locked at all times
and that the keys are never left
in the ignition while unattended
2) Valuables should be kept out
of site and all tools equipment
should be stored in the rear
storage area or boot
7) Lone Working A S O M 1) Drivers are equipped with L 1) See One Direct Lone working L
mobile phones risk assessment and policy
2) All appointments should be 2) Lone worker devices are
diarised and shared with supplied where identified as
colleagues appropriate

8) Fatigue and A M O L 1) Statutory minimum breaks and L L

tiredness rest periods must be taken
when required
Injury to driver, 2) Driver should report any issues
pedestrians or that may affect their ability to
other vehicle operate the vehicle safely
users, damage 3) Drivers should remain well
to property hydrated throughout the day

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

9) Adverse A,B,C,D S O M 1) Drivers should modify their M 1) In exceptionally bad conditions L

weather driving to suit the conditions drivers should pull off the road
conditions or as far to the side as possible.
They should not continue their
Injury to driver, journey until it is safe to do so
pedestrians or
other vehicle
users, damage
to property

10) D
rugs, A Cr O H 1) No driver should attempt to L 1) All incidences relating to drugs
Alcohol operate a vehicle if they are, or alcohol should be reported
or suspect that they may be to their supervisor or manager
Trips on trailing under the influence of drugs or
cables or alcohol
materials, Falls
from height

Personal Protective Equipment required (PPE): Icon Glossary

HARD HAT HAND PROTECTION SAFETY VISOR

NO NO NO

HIGH VIZ SAFETY FOOTWEAR DUST MASK

NO NO NO

EYE PROTECTION EAR PROTECTION Protective Clothing

NO NO NO

Contingency Plan
Item No

Hazard/Risk Occurrence Contingency/Action

Persons at Risk (Groups) Risk Assessor Appointment Tel. No. Description of Task or Activity
H&S Manager Working at height from ladders, step
ladders or hop ups

Work Type Review Date

Routine

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

1) Ladders / step A,B,C,D S O M 1) Ladders and stepladders are L 1) Ladder and stepladder L

ladders visually inspected before use. inspections to be documented in
2) Operatives are trained and line with inspection schedules
Falls from a
competent in the use of ladders 2) See One Direct Ladder and Step
height / slips
and stepladders Ladders Guidance Document
trips and falls
3) Ladders and stepladders are only
used for light Work and for short
periods of time (no longer than
30 mins)

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

2) Materials A,B,CD S F H 1) Items to be secured to user or

falling from carried firmly
ladders 2) Works area cordoned off as
required
Impact injury
3) Paint pots etc. to be hooked
onto the ladder / stepladder
and secured
4) Works area cordoned off as
required
5) Ladders and stepladders used
for light work only no items
greater than 10Kgs carried

3) Ladder / A/B O F H 1) Ladders are footed and / or tied L 1) Specification of ladders / L

stepladder into position stepladders to be checked to
slipping 2) Gradient of ladder one in four ensure the correct type is used
or 75 degrees for the job
Falls from a
3) Step ladders used on even
height / slips,
surfaces and facing the
trips and falls
direction of work
4) Additional devices used to
secure the ladders for the task
such as spreaders or spacers

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

4) Contact with A/B S O M 1) Ladders are not used within 6M L L

overhead of overhead cables unless they Contingency plan 2
services have been made dead
2) Insulating ladders are used for
Electrocution /
electrical work
shock / burns

5) Security of A,B,C,D S O M 1) Ladders / stepladders set up L L

the area in secure positions and road Contingency plan 1 and 3
cones / barriers put in place as
Damage to required
equipment /
2) Ladders / stepladders are
unauthorised
secured in position as required
access
and removed from site at the
end of a job
3) Access ladders to scaffolds are
removed at the end of each
working day
4) Ladders are visually inspected
each day before use to ensure
that they remain in good
condition and suitable for the
task

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

6) Inclement A,B,C,D S O M 1) The One Direct Operatives / L L

weather Supervisor considers the
working conditions and delays
Slips trips and work as required
falls
2) Operatives and supervisors are
trained and competent
3) Work is stopped in poor
weather conditions

Personal Protective Equipment required (PPE): Icon Glossary

HARD HAT HAND PROTECTION SAFETY VISOR

NO NO NO

HIGH VIZ SAFETY FOOTWEAR DUST MASK

NO YES NO

EYE PROTECTION EAR PROTECTION Protective Clothing

NO NO NO

Contingency Plan
Item No

Hazard/Risk Occurrence Contingency/Action

Persons at Risk (Groups) Risk Assessor Appointment Tel. No. Description of Task or Activity

Work Type Review Date

Routine

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

1) Lone working A S O M 1) All appointments are diarised via L 1) Operatives to ensure that mobile L
during normal their PDA device including signing devices are charged for the
office hours in and out of the job at the start duration of their shift
(Operatives) and on completion 2) Operatives to monitor for work
2) All operatives have mobile areas with no mobile device
Injury or
phones as a means to raise an reception, operative to report in
illness going
alarm when and where they will be in
undetected and
3) Jobs are monitored throughout reception blackspots and when
their location
the day and escalation they are likely to return
unknown
procedures in place. 3) Sickness absence to be reported
4) Company vans are fitted with to supervisor
tracking devices and monitored
via customer portal

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

4) Operatives to report to
supervisor if job runs outside
of normal office hours, so
monitoring can be implemented
2) Lone working A S O M 1) Site staff identified as lone L 1) Staff to ensure that mobile L
during workers issued with lone worker devices are charged for the
normal office devices duration of their shift
hours (Site 2) All site staff have mobile 2) Staff to monitor for work areas
staff, e.g. phones as a means to raise the with no mobile device reception,
supervisors, alarm operative to report in when and
surveyors) 3) Appointments should be where they will be in reception
diarised with access to diary blackspots and when they are
Injury or given to colleagues likely to return
illness going 4) Staff to report in at the end of 3) Sickness absence to be reported
undetected and the day to indicate they are safe to manager
their location 4) Operatives to report to
unknown supervisor if job runs outside
of normal office hours, so
monitoring can be implemented
5) Escalation procedure in place
for lone working devices

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

3) Lone Working A S O M 1) OOH jobs issued to operatives L 1) Operatives to ensure that L

during out by OOH call centre, operatives mobile devices are charged for
of hours to call in when job completed the duration of their shift
(Operatives) 2) OOH job risk assessments to be 2) Operatives to monitor for work
completed by operative at the areas with no mobile device
Injury or start of every job reception, operative to report in
illness going 3) All operatives have mobile when and where they will be in
undetected and phones as a means to raise an reception blackspots and when
their location alarm they are likely to return
unknown 4) Company vans are fitted with 3) Sickness absence to be reported
tracking devices and monitored to supervisor
via customer portal 4) Escalation procedure in place
for lone working devices

4) Lone Working A S O M 1) OOH rota in place with L 1) Staff to ensure that mobile L
during out of escalation procedures devices are charged for the
hours (Site 2) Site staff identified as lone duration of their shift
staff) workers issued with lone worker 2) Staff to monitor for work areas
devices with no mobile device reception,
Injury or
3) All site staff have mobile operative to report in when and
illness going
phones as a means to raise the where they will be in reception
undetected and
alarm blackspots and when they are
their location
likely to return
unknown
3) Sickness absence to be reported
to manager

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

4) Escalation procedure in place

for lone working devices

5) Tasks and A S O M 1) Staff to carry out a dynamic risk 1) If additional resources are
activities assessment prior to starting and required staff should contact
during lone working to ensure their supervisor / manager and
that it is safe to proceed request assistance
2) Lone working training to be 2) If staff at any time feel it is
delivered to all staff who lone not safe to proceed then they
work should stop work, make safe if
possible and report it to their
supervisor/ manager

Personal Protective Equipment required (PPE): Icon Glossary

HARD HAT HAND PROTECTION SAFETY VISOR

NO NO NO

HIGH VIZ SAFETY FOOTWEAR DUST MASK

NO NO NO

EYE PROTECTION EAR PROTECTION Protective Clothing

NO NO NO

Contingency Plan
Item No

Hazard/Risk Occurrence Contingency/Action

Persons at Risk (Groups) Risk Assessor Appointment Tel. No. Description of Task or Activity
H&S Manager

Work Type Review Date

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

1) Gas leaks A,B,C,D S P H 1) Gas work to be carried out by M 1) Gas qualifications and gas safe L
trained and competent operatives registration to be checked and
Fire, explosion, in compliance with the Gas Safety verified and records kept on file
asphyxiation Installation and Use Regulations 2) Detection equipment to be
1998 calibrated in line with testing
2) Ensure that all pre commissioning schedule and appropriate
checks are carried out records kept
3) All works should be carried
out in line with manufacturers
installation instructions
4) Ensure that leak detection
equipment is used

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

2) Carbon A,B,C,D S P H 1) Ensure good ventilation and L 2) All Gas operatives to wear L
Monoxide boiler flue is checked personal carbon monoxide
2) Test for the presence of CO2 detection devices
Asphyxiation using detection equipment
within the installation before
starting work

3) Contact with A S P H 1) Gloves with an appropriate heat M 1) PPE to be issued, recorded, L

hot parts resistance level should be used monitored and replaced where
when handling hot parts appropriate
Burns
4) Exposure to A,B,C,D S P H 1) Consult COSHH inventory list M 2) PPE to be issued, recorded, L
hazardous and control approach prior monitored and replaced where
substances to the use of or creation of appropriate
hazardous substances or 3) Stop work if unsure about
materials asbestos information provided
2) Appropriate PPE to be supplied for the task and report to
and worn as identified supervisor / manager
3) Consult appropriate asbestos
information for the property /
See Contingency Item 4
task
4) Hover up dust and soot, don’t
sweep

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

5) Electric A,B,C,D Cr O H 1) Electrical work to be carried M 1) Electrical qualifications to be L

Shock out by trained and competent checked and verified for all
operatives in line with the operatives and records kept on
Burns Electricity at Work Regulations file
1989 and the 17th Edition IEE 2) Safe isolation procedures
Wiring Regulations should be implemented
2) Where required, the boiler to prevent uncontrolled re
should be switched off prior to energisation of circuits
starting work and isolated from
the supply
3) Occupants of properties should
be made aware of the work
being undertaken
4) Testing equipment to be
calibrated by competent Person
in line with testing schedule
and records kept
5) Hand tools to be insulated to
1000v
6) Operatives to be in possession
of an appropriate fire
extinguisher

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

7) Operatives should take care

when working in the presence
of live circuits and make dead
where possible
8) Operatives should be trained in
the emergency procedures of
dealing with electrical shock

6) Striking A,B,C,D S O H 1) Existing plans to be consulted M 1) Existing plans to be confirmed L

services 2) Detection equipment to be with detection equipment or by
used to scan prior to drilling, exposing area in a controlled
Damage to cutting or digging holes manner
property,
electrocution

7) Hot Works A,B,C,D S P H 1) Hot works should only be M 2) H&S inspections should L
considered when other examine work to assess that
alternatives have been they are being carried out in
discounted i.e. mechanical line with the standard operating
fixing, sawing, adhesives, push procedure
fit, compression fixings 3) The permit to work should be
2) Low risk, routine operations issued by a competent person
should be carried out in and recorded on a permit to
accordance with the ‘hot works work register
standard operating procedure’

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

3) Operations of a non-routine
nature that cannot be
adequately controlled under
the standard operating
procedure should be subjected
to a hot works permit

8) Injury to A,B,C,D S O M 1) Ensure work areas in communal M 1) See working in communal areas L
others areas are appropriately risk assessment
cordoned off and safety signage 3) Specific gas hazards to be
Injury to is in place covered in site induction where
occupants or 2) When working in occupied appropriate
operatives properties ensure that tenant
is aware of works being under
taken and any associated risks
3) Good communication should be
maintained with other trades
with regards to specific gas
hazard

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

9) Working in A M O L 1) Take regular breaks by ensuring L L

confined task rotation
spaces 2) Limit to short duration works
where possible
Musculoskeletal 3) Ensure appropriate levels of
injuries, cuts, task lighting
abrasions
10) U
se of hand A,B,C,D S F H 1) All tools to be maintained in M 1,2,3,4,5) Condition and L
tools good condition appropriate use of hand tools
2) Tools to only be used for the to be checked during H&S
Cuts and task intended in line with inspections
abrasions, flying 3) Electrical tools to be insulated 6) PPE to be issued, recorded,
objects to 1000v monitored and replaced where
4) All tools to be appropriately appropriate
stored to avoid damage
5) All damaged tools to be
removed from use immediately
6) Appropriate PPE to be supplied
and worn as identified
7) Prevent use of tools by
unauthorised persons
8) See SRA for hand and power
tools

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

11) Use
of power A,B,C,D S F H 1) All tools to be maintained in M 1,2,3,4,5,6,7,8,9,13,14) Condition L
tools good condition and appropriate use of hand
2) Tools to only be used for the tools to be checked during H&S
Cuts and task intended in line with any inspections
abrasions, manufactures instructions 11) PPE
to be issued, recorded,
flying objects, 3) All tools to be inspected by the monitored and replaced where
entanglement, user prior to use appropriate
electrocution 4) All tools to be guarded as per
manufacturer’s instructions
5) Guards to be inspected
regularly
6) All tools to be covered under an
appropriate PAT schedule
7) All tools to be battery powered
or 110V
8) Ensure that all cables are
secured to avoid trip hazards
9) Ensure dust extraction is fitted
to all tools if required
10) P
revent use of tools by
unauthorised persons, to
include tenants and members
of the public

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

11) Appropriate
PPE to be
supplied and worn as
identified
12) Allow
sufficient space to work
safely
13) All
tools to be appropriately
stored to avoid damage
14) A
ll damaged tools to
be removed from use
immediately
12) Slips, trips A,B,C,D S P H 1) All cables to be taped down, M 1,2) To be monitored during H&S L
and falls covered or attached at a high inspections
level to prevent trip hazards 2) Regular waste collections to
Trips on trailing 2) All materials and waste to be take place in order to prevent
cables or tidy or removed from site build-up of waste on site
materials, Falls 3) Maintain good housekeeping
from height standards and prevent trip
hazards

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

13) Working at A,B,C,D S F H 1) Ensure correct means of access M 1) Insulated WAH equipment L
Heights equipment or working platform should be used
is identified for every task 2) See SRA’s for working at height
Injury from
falls or being
struck by falling
objects

14) Noise A,B,C,D S P H 1) Most work is restricted to short M 1) Noise monitoring to be carried L
duration out for tasks and equipment
Exposure to 2) Use self-dampening tools that fall outside the scope of
high levels where available short duration
leading to 3) Appropriate PPE to be supplied 2) Hearing protection to be worn
occupational and worn as identified for all equipment that exceeds
hearing loss levels of 85db

15) Manual A,B,C,D S F H 1) Operatives are trained and M 1) Document operative training L
handling competent in the task and competence
2) Safety footwear to be worn at 2,3) PPE to be issued, recorded,
Sprains all times monitored and replaced where
and strains, 3) Gloves available for use where appropriate
impact injury, required to prevent splinters 4) Ensure correct resources are
lacerations and pinch injuries allocated as required
4) Resources available for team 1,2,3,4,5) See SRA for manual
lifts where appropriate handling

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

5) Order timber in easy to handle

sizes and quantities where
possible

16) H
and arm A S P H 1) Tools with built in HAV M 1,2) HAV questionnaires to be L
vibration dampener protection to be completed for all operatives,
used where available any existing conditions or new
Exposure to 2) Gloves to be worn when using symptoms to be referred to
occupational tools that generate vibration or occupational health advisor
injuries to impact
blood vessels,
nerves and
joints

Personal Protective Equipment required (PPE): Icon Glossary

HARD HAT HAND PROTECTION SAFETY VISOR

NO YES NO

HIGH VIZ SAFETY FOOTWEAR DUST MASK

NO YES YES

EYE PROTECTION EAR PROTECTION Protective Clothing

YES YES NO

Contingency Plan
Item No

Hazard/Risk Occurrence Contingency/Action

Persons at Risk (Groups) Risk Assessor Appointment Tel. No. Description of Task or Activity
H&S Manager The moving of loads by human effort

Work Type Review Date

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

1) Task A,B,C,D S P H 1) Manual handling training M 1) Maintain and monitor training L

provided to staff as identified records for staff
Musculoskeletal
2) Lifting aids provided such as 2) Appropriate levels of supervision
pain or injury,
barrows and trolleys and staff in place
fatigue,
instructed how to use them
repetitive strain
3) Staff instructed to plan lifts prior
injuries
to carrying out the task
4) Staff are instructed to ask for
assistance when required
5) Team lifts to be planned and
discussed in advance to ensure
all involved are aware of their
duties

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

6) Health conditions considered

to ensure that staff do not
undertake manual handling
tasks that may have an adverse
effect on their health
7) Adequate rest breaks to be
taken
8) where possible manual
handling tasks to be evenly
distributed throughout the
team
9) Keep manual handling activities
to a minimum

2) Loads A,B,C,D S P H 1) Loads are broken down into M 1) Ensure adequate planning in L
smaller more manageable place
Musculoskeletal weights and sizes where 2) Appropriate levels of
pain or injury, possible supervision in place
fatigue, 2) Weights marked on loads where
repetitive strain possible
injuries 3) If unsure of weight staff to test
weight
4) Staff advised to ask for
assistance if required

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

5) Appropriate PPE provided as

identified.
6) Where possible heavy loads
are to be kept to a minimum or
reduced in overall weight, HSE
guidance suggests max load per
person Men 25kg Women 20kg

3) Work A,B,C,D S P H 1) Route to be checked prior to M 1) Ensure adequate planning in L

Environment handling tasks being carried place
out and measures taken to 2) Appropriate levels of
Musculoskeletal remove / control obstructions & supervision in place
pain or injury, conditions under foot
fatigue,
2) Variations in floor levels
repetitive strain
3) Effected areas to be cordoned
injuries
off
4) Traffic routes to be taken into
consideration
5) Ensure there is adequate
lighting in order to carry out the
task safely
6) Rest breaks to be taken
7) Ensure that there is adequate
room to manoeuvre load

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

8) Take into account weather

conditions such as rain, sleet,
snow, ice and high winds
(particularly when handling
sheet materials)

4) Individuals A,B,C,D S P H 1) Staff to report all existing M 1) Appropriate levels of L

Capacity health conditions or injuries to supervision in place
supervisor or manager if they 2) Ensure staff with conditions
Musculoskeletal feel that the manual handling which may affect their ability
pain or injury, may adversely affect their to safely carry out significant
fatigue, health in any way manual handling tasks are
repetitive strain 2) Handler must have manual removed from these duties
injuries handling training associated 3) Carry out additional
with the type of loads that they assessments for vulnerable
lift people, such as those with
3) Ensure that the task does disabilities, the young, old or
not exceed the handlers inexperienced
capabilities
4) Ensure that task is not hindered
by PPE or other equipment
supplied

Personal Protective Equipment required (PPE): Icon Glossary

HARD HAT HAND PROTECTION SAFETY VISOR

NO NO NO

HIGH VIZ SAFETY FOOTWEAR DUST MASK

NO YES NO

EYE PROTECTION EAR PROTECTION Protective Clothing

NO NO NO

Contingency Plan
Item No

Hazard/Risk Occurrence Contingency/Action

Persons at Risk (Groups) Risk Assessor Appointment Tel. No. Description of Task or Activity
H&S Manager Managing work related stress

Work Type Review Date

Routine

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

1) Demands A S O M 1) Job descriptions designed with L 1,2,3) Ensure staff employed match L
realistic demands in mind skills and abilities required ,where
Work load, work possible keep repetitive and mo-
2) Apply sufficient resources to carry
scheduling, notonous work to a minimum ,carry
out jobs effectively
physical out regular safety inspections of
3) Provide a safe and comfortable
environment the work areas, ensure measures
physical work environment
are in place to control the threat of
physical violence and verbal abuse,
ensure that regular 1-2-1’ s are held
between staff and their line manag-
er in order to assess levels of stress
and implement appropriate mea-
sures where identified

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

2) Control A M O L 1) Where possible allow staff to L 1,2,3,4) Staff input via staff L
have input into the way work is council, follow up any reported
Lack of control undertaken staff concerns and address issues
over work, low raised where appropriate
2) Staff encouraged to show
autonomy,
initiative and use their full
little decision
range of skills
making
3) Staff provided with the systems
to report concerns about their
work environments
4) Support measures in place to
deal with difficult or abusive
members of the public

3) Support A M O L 1) Staff encouraged to seek L 1,2,3) Out of work issues should L

support at an early stage be considered and their impact on
Skill shortfall, 2) Appropriate levels of training work life, employee assistance in
lack of identified for each role place and available to all staff
support from 3) To roles and tasks to be
organisation assessed in order to identify
additional requirements

Hazard/Risk Groups at Severity Probability Risk Level Existing Controls Risk Level Additional Controls Required Risk Level Actioned by
Risk before with with added
Controls Controls Controls

4) Role A M O L 1) Staff to be given comprehensive L 1,2) Consideration to be given on L

instruction for new jobs how new jobs may conflict with
Conflict, 2) Staff to be provided with clear existing duties, regular reviews to
ambiguity, instructions and plan of work take place
inappropriate
levels of
responsibility

5) Relationships A M O L 1) HR procedures in place to deal L

with workplace conflicts

6) Change A M O L 1) Major changes within in L 1) Reasons for changes to be fully L

organisation to be consulted explained to staff
Poor or absent with staff via staff council
strategies in
place

Personal Protective Equipment required (PPE): Icon Glossary

HARD HAT HAND PROTECTION SAFETY VISOR

NO NO NO

HIGH VIZ SAFETY FOOTWEAR DUST MASK

NO NO NO

EYE PROTECTION EAR PROTECTION Protective Clothing

NO NO NO

Contingency Plan
Item No

Hazard/Risk Occurrence Contingency/Action

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