Best Sales Questions To Ask
Best Sales Questions To Ask
Best Sales Questions To Ask
If you fail to ask tough questions about the good and bad of your product/service, you
risk missing warning signs they're unhappy and would consider churning to a
competitor. Don't leave the door open. Close it with these questions:
1. "On a scale of one to 10, how happy are you with our product?"
2. "Why did you give us that score?"
3. "Can you explain the weaknesses or challenges you've found in our
product/service so far?"
4. "What do you love about our product/service?"
5. "How likely are you to recommend product/service to a friend or colleague?"
6. "How has adoption and internal use gone?"
7. "Do you feel you've received outstanding customer service?"
8. "What can we do to earn your business for another year?"
9. "Are you ready to renew today?" (Only if the first seven questions have
had positive answers)
10. "Would you be interested in our new add-on Feature X?"