Cannon Lbp5000 NG Eng
Cannon Lbp5000 NG Eng
Cannon Lbp5000 NG Eng
Network Guide
IMPORTANT:
Read this manual carefully before using your printer.
Save this manual for future reference. ENG
Network Guide
How This Manual Is Organized
Chapter 4 Troubleshooting
Chapter 5 Appendix
A list of the network setting items, specifications of the network board, index, and
others are provided.
● Notice
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
How To Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Buttons Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Copyright . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Disclaimers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
ii
Protocol Settings Using NetSpot Device Installer . . . . . . . . . . . . . . . . . . . . .2-70
Protocol Settings Using FTP Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-74
Uninstalling the CAPT Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-77
Uninstalling the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-77
Uninstalling Canon CAPT Print Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-79
Uninstalling NetSpot Device Installer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-81
Chapter 4 Troubleshooting
Chapter 5 Appendix
iii
Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Setting the Network Board to Enter into the Unicast Communication Mode . . . 5-18
Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Hardware Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
iv
Preface
Thank you for purchasing this Canon product.
Please read this manual thoroughly before operating the printer in order to familiarize
yourself with its capabilities, and to make the most of its many functions.
After reading this manual, store it in a safe place for future reference.
v
Displays Used in This Manual
Displays used in this manual may differ from those on your computer depending on
the system environment.
The buttons which you should press are marked with a as shown below.
When multiple buttons can be pressed on the screen shot of computer operation
screen, all buttons are marked. Select the button which suits your needs.
7 Click [Next].
vi
Legal Notices
Trademarks
Canon, the Canon logo, LBP, and NetSpot are trademarks of Canon Inc.
Adobe, Adobe Acrobat, and Adobe Reader are trademarks of Adobe Systems
Incorporated.
Sun, Java, and Sun Microsystems are trademarks of Sun Microsystems, Inc. in the
United States and other countries.
Other product and company names herein may be the trademarks of their
respective owners.
Copyright
Copyright 2005 by Canon Inc. All rights reserved.
vii
Disclaimers
The information in this manual is subject to change without notice.
viii
Before You Start 1
CHAPTER
This chapter describes a brief overview of the requisite tasks to perform and the system
environment of the software for printing or managing the printing operation in a network
environment.
1-1
Requisite Tasks Before Printing or Managing the Printing
Operation
The following shows the tasks that should be performed after installing the printer
and optional network board.
NOTE
For details on the procedure for installing the network board, see "User's Guide".
<Setting Up
<Setting Up Manually>
Automatically>
IP Address Setting
Protocol Settings
■ Installing the Printer Driver Manually Using Various Utility Software (See p.
2-14)
Specify the IP address or create a port using the software in the supplied CD-ROM
("NetSpot Device Installer" or "Print Monitor Installer"), the ARP/PING command or
others, and then install the printer driver from [Add Printer Wizard].
The Remote UI is software that allows you to manage the printer using a web browser. By
accessing the printer from the web browser via a network, you can check the printer
status or job history, and configure the network or security settings.
IMPORTANT
When using NetSpot Console, it needs to be installed on any one of the computers on
the network. If NetSpot Console is installed on none of the computers, install it on any of
the computers. For details on the installation procedure, see Readme of NetSpot
Console. For more details on the setting procedure, see the online manual of NetSpot
Console.
NOTE
Install NetSpot Console by downloading it from the Canon website.
Printer Driver 1
IMPORTANT
For details on the minimum-required and recommended system requirements, see
"User's Guide".
■ Interface
• Connector: 10BASE-T or 100BASE-TX
• Protocol: TCP/IP
NOTE
• When using Sound, a PC synthesizer (and the driver for PCM synthesizer) must be
installed in your computer. Do not use a PC Speaker driver (speaker.drv etc.).
• Installation of the printer driver on a Macintosh computer and printing operation from a
Macintosh computer via a network are not supported.
* As the amount of available memory varies depending on the system configuration of the computer or application
you are using, the above environment does not guarantee printing in all cases.
■ Protocol
• TCP/IP
Remote UI
The following system environment is required to use the Remote UI:
■ Web Browser
• Netscape Navigator 4.7 or later
• Internet Explorer 4.01SP1 or later
■ Operating System
• An operating system on which the above web browser can run
■ Display
• Resolution: 800 x 600 pixels or more
• Display colors: 256 or more
NOTE
Software other than the above one, such as a web server, is not required. (A web server
is preinstalled in the printer.)
■ Computer
• A computer in which the above operating system can run
■ Hard Disk
• Free disk space of 15 MB or more (When the software is to be installed on the computer)
■ Protocol
• TCP/IP
■ Protocol Stack
• The TCP/IP protocol supplied with Windows
2-1
Installing the CAPT Software
Install the printer driver on the computer you are using. The printer driver is
software required for printing from an application you use. There are the following
two ways to install the printer driver. The procedures for setting the IP address or
2 creating a port (Canon CAPT Port) required to print in a network environment vary
depending on the installation method.
Setting Up the Network Environment for Printing
■ Installing the Printer Driver Manually Using Various Utility Software (See p.
2-14)
Specify the IP address or create a port using the software in the supplied CD-ROM
("NetSpot Device Installer" or "Print Monitor Installer"), the ARP/PING command or
others, and then install the printer driver from [Add Printer Wizard].
IMPORTANT
The printer driver is required for printing with this printer. Be sure to install the printer
driver.
NOTE
For procedures for installing the CAPT software by connecting the printer and computer
with a USB cable or by sharing the printer on a network, see "User's Guide".
IMPORTANT
When there is not enough free hard disk space, a message will appear during the
installation. Stop the installation and increase the free space, and then install the CAPT
software again.
NOTE
The screen shots used in this section are from Windows XP Professional.
NOTE
If you are using Windows 2000/XP/Server 2003, be sure to log on as a member of
Administrators when starting up. 2
IMPORTANT
If CD-ROM Setup does not appear, open [My Computer], double-click the icon for
the CD-ROM drive, and then double-click [AUTORUN.EXE].
2
Setting Up the Network Environment for Printing
If you selected [Custom Installation] in Step 4, clear the [Online Manuals] check
box, and then click [Install].
6 Click [Next].
9 Click [Add/Delete].
2
If the IP address of the printer has been already set, click [No].
Setting Up the Network Environment for Printing
If you want to clear the block and detect the printers in which the IP address has
not been set yet, click [Yes].
NOTE
If you want to specify the IP address in advance, cancel the installation, and see
"Installing the Printer Driver Manually Using Various Utility Software" (p. 2-14) to
specify the IP address.
NOTE
If the printer to be installed is not displayed in [Printer List], make sure that the
computer and printer are connected via the network and that the printer is ON.
(A)
NB
-C1
ERR
LNK
100
❑ Enter the IP address of the printer in the [Set IP Address] dialog box, then click
[OK].
2
Setting Up the Network Environment for Printing
NOTE
If the printer to be installed is not displayed in [Printer List], perform the following
settings:
- Click [Update Printer List]. The printers on the network are searched for again.
- Click [Search by IP Address]. By entering the IP address of the printer to be
installed in the displayed [Search by IP Address] dialog box and clicking [OK], the
printer that has the entered IP address is searched for (Enter the IP address by
separating the numbers with a period (.), for example, AAA.BBB.C.DD).
11 Click [OK].
● When you do not specify the settings for the printer information
such as the printer sharing settings
❑ Click [Next].
2
Setting Up the Network Environment for Printing
Options to be specified
[Printer Name]: Enter a new name in [Printer Name] if you want to
change the printer name.
[Use as Shared Printer]: When the computer on which you are currently installing
the printer driver is to be used as a print server, select
the [Use as Shared Printer] check box.
[Set as Default]: When using this printer as the default printer, select the
[Set as Default] check box.
❑ If you have selected the [Use as Shared Printer] check box, click [Details], and
then specify the detailed settings for the shared printer. Change the share
name as needed. If there is any computer on which Windows 98/Me runs on
the network, select [Intel Windows 98/Me], then click [OK].
NOTE
Even after the installation, you can change the Firewall settings using "CAPT
Windows Firewall Utility" in the supplied CD-ROM. For more details, see "User's
Guide".
2 NOTE
• If you are using Windows 2000 and the [Digital Signature Not Found] dialog box
Setting Up the Network Environment for Printing
Windows restarts.
The installation of the printer driver is completed. If you want to configure the protocol
settings, see "Protocol Settings for the Printer," on p. 2-60.
IP Address Setting
Creating a Port
(A)
NB
-C1
ERR
LNK
2
100
NOTE
• The screen shots used in this section are from Windows XP Professional.
• This section describes the procedure for using NetSpot Device Installer without installing
it. For details on the procedures for installing NetSpot Device Installer, see "Managing the
Printer Using NetSpot Device Installer," on p. 3-45.
NOTE
If you are using an operating system other than Windows XP Service Pack 2 or
another operating system equipped with Windows Firewall, and the desired printer
is not detected, select [Discover Devices] from the [View] menu, and then search
for the printer again.
2
Setting Up the Network Environment for Printing
NOTE
You can obtain the same result by right-clicking the selected device and selecting
[Initial Settings] from the pop-up menu.
❑ Specify the following settings in the [Initial Settings] dialog box, then click
[Next].
Options to be specified
[Subnet]: When the computer on which NetSpot Device Installer is
running is connected to multiple networks (when multiple
network interface boards are installed), select the subnet to
which the device to be configured belongs.
[Subnet Mask]: Enter the subnet mask that is being used on the
TCP/IP network.
2
Setting Up the Network Environment for Printing
[IP Address Setting with]: Select the method for setting the IP address.
[Subnet Mask]: Enter the subnet mask that is being used on the TCP/IP
network.
[Gateway Address]: Enter the gateway address that is being used on the TCP/IP
network.
NOTE
• If RARP, BOOTP, or DHCP is selected, you cannot enter any value in [IP Address].
• If you cannot use RARP, BOOTP, and DHCP, specify [Manual Setting].
MAC Address: Specify the MAC address of the printer. When entering the number,
separate the number every two digits with a hyphen (-).
NOTE
The MAC address is indicated on the reverse side of the network board (A) as
shown in the following figure.
2
NB
-C1
ERR
LNK
100
NOTE
• l of "-l" is the letter "L" of the alphabet.
• The subnet mask and gateway address are set to [0.0.0.0].
NOTE
The screen shots used in this section are from Windows XP Professional.
and Faxes].
For Windows XP Home Edition: From the [Start] menu, select [Control Panel], and
then click [Printers and Other Hardware] ➞ [Printers and Faxes].
NOTE
For details on the Printer Status Window, see "User's Guide".
Options to be specified
[IP Address Setting with]: Select the method for setting the IP address.
NOTE
• If [RARP] is selected, you cannot enter any value in [IP Address].
• If [BOOTP] or [DHCP] is selected, you cannot enter any value in [IP Address],
[Subnet Mask], and [Gateway Address].
• If you cannot use RARP, BOOTP, and DHCP, specify [Manual Setting].
2
Setting Up the Network Environment for Printing
6 Double-click [Setup.exe].
9 Click [Next].
2
Setting Up the Network Environment for Printing
10 Click [Start].
NOTE
The screen shots used in this section are from Windows Me.
1 Make sure that the computer and printer are connected via the
network and that the printer is ON.
NOTE
The [Add Printer Wizard] dialog box can also be displayed using the following
procedure:
- Double-click [My Computer] ➞ [Control Panel] ➞ [Printers] ➞ [Add Printer] (For
Windows Me).
- Double-click [My Computer] ➞ [Printers] ➞ [Add Printer] (For Windows 98).
2
Setting Up the Network Environment for Printing
NOTE
This screen does not appear when the network settings have not been configured.
2
7 Select [D:\English\Win98_Me], then click [OK].
2
Setting Up the Network Environment for Printing
NOTE
Do not select [Canon CAPT Port] at this point.
12 Click [Finish].
Copying files is started.
2
Setting Up the Network Environment for Printing
2
Setting Up the Network Environment for Printing
NOTE
If [Canon CAPT Port] is not displayed, perform the procedure "Installing the Canon
CAPT Print Monitor" (p. 2-26) again.
21 Click [OK].
23 Click [OK].
The installation of the printer driver is completed. If you want to configure the protocol
settings, see "Protocol Settings for the Printer," on p. 2-60.
IMPORTANT
When printing a test page, make sure that the printer is properly connected to the
computer and the printer is ON before installing the printer driver.
1 Make sure that the computer and printer are connected via the
network and that the printer is ON.
2
2
Setting Up the Network Environment for Printing
NOTE
Full Control Permission is required for the installation of the printer driver.
5 Click [Next].
2
Setting Up the Network Environment for Printing
NOTE
If [Canon CAPT Port] is not displayed, perform the procedure "Installing the Canon
CAPT Print Monitor" (p. 2-26) again.
2
Setting Up the Network Environment for Printing
14 Click [Next].
16 Click [Next].
NOTE
When sharing this printer on a network, select [Share as], and then click [Next].
The window for entering [Location] and [Comment] is displayed. Enter them as
needed, then click [Next].
2
Setting Up the Network Environment for Printing
18 Click [Finish].
NOTE
If the [Digital Signature Not Found] dialog box appears, click [Yes].
The installation of the printer driver is completed. If you want to configure the protocol
settings, see "Protocol Settings for the Printer," on p. 2-60.
IMPORTANT
When printing a test page, make sure that the printer is properly connected to the
computer and the printer is ON before installing the printer driver.
NOTE
The screen shots used in this section are from Windows XP Professional.
2
1 Make sure that the computer and printer are connected via the
NOTE
Full Control Permission is required for the installation of the printer driver.
2
Setting Up the Network Environment for Printing
6 Click [Next].
2
Setting Up the Network Environment for Printing
NOTE
If [Canon CAPT Port] is not displayed, perform the procedure "Installing the Canon
CAPT Print Monitor" (p. 2-26) again.
2
Setting Up the Network Environment for Printing
15 Click [Next].
17 Click [Next].
NOTE
When sharing this printer on a network, select [Share name], and then click [Next].
The window for entering [Location] and [Comment] is displayed. Enter them as
needed, then click [Next].
2
Setting Up the Network Environment for Printing
19 Click [Finish].
IMPORTANT
If you are using a computer with Windows XP Service Pack 2 or another operating
system equipped with Windows Firewall as the print server, you need to configure
Windows Firewall to unblock communication with the client computers. For details
on configuring Windows Firewall to unblock communication, see "User's Guide".
NOTE
If the [Hardware Installation] dialog box appears, click [Continue Anyway].
The installation of the printer driver is completed. If you want to configure the protocol
settings, see "Protocol Settings for the Printer," on p. 2-60.
• If the manuals are installed, [LBP5000 Online Manuals] is created on the desktop.
2
Setting Up the Network Environment for Printing
• [Canon Printer Uninstaller] is added to [All Programs] under the [Start] menu.
• If the manuals are installed, [LBP5000 Online Manuals] is created on the desktop.
2
Setting Up the Network Environment for Printing
NOTE
For details on the Printer Status Window, see "User's Guide".
NOTE
If the Network Status Print is not printed properly, see "Chapter 4 Troubleshooting".
Perform the protocol settings by accessing the printer from your web browser via the
network.
IMPORTANT
• If you are not sure about the IP address of this printer, refer to the Network Status
Print printed in "Checking the Operations with Network Status Print" (p. 2-57) or
ask an administrator of the printer.
• Use Netscape Navigator/Communicator 4.7 or later or Internet Explorer 4.01SP1
or later as the web browser.
• You cannot connect the computer to the printer via a proxy server. If you are using
a proxy server, perform the following settings. (The setting varies depending on the
network environment.)
- On the settings for the proxy server of the web browser, add the IP address of this
printer to [Exceptions] (The addresses that do not use the proxy server).
• Configure the web browser so that you can use Cookie.
NOTE
Depending on the system environment, the screen for the Remote UI is not
displayed. In this case, enter "http://<the IP address of this printer>/cab/top.shtml"
in [Address] or [Location] to redisplay the screen.
2
Setting Up the Network Environment for Printing
NOTE
• Because it takes one to two minutes to check whether DHCP, BOOTP, and RARP
are available, it is recommended that you set the unused protocol(s) to [Off].
• To assign the IP address using DHCP, BOOTP, or RARP, the DHCP server, BOOTP
daemon, or RARP daemon needs to be started up.
IMPORTANT
• DNS Dynamic Update is a function that adds the IP address of the device and the
names specified as the host name and domain name to the DNS server
automatically. This function can be used in the environment in which a Dynamic
DNS server is being used.
• To use the DNS Dynamic Update function, you need to specify the IP address, host
name, and domain name of the DNS server.
NOTE
DNS is used when performing name resolution using the SNTP server name
(When you specify the SNTP server name in Step 9).
2
Setting Up the Network Environment for Printing
NOTE
• When you cannot use the SNTP server function, you can report the time set on the
computer to the printer using the following procedure. For details on the Printer
Status Window, see "User's Guide".
1. Display the Printer Status Window.
2. Select [Preferences] from the [Options] menu.
3. Set [Monitor Printer Status] in the [Preferences] dialog box to [Always], and
then select the [Notify the Printer of the Time] check box.
• Time Zone: The standard time zones of the world are expressed globally in terms
of the difference in hours (± up to 12 hours) from GMT* (± 0 hours). A time zone is
a region throughout which this time difference is the same.
NetSpot Console.
2
Setting Up the Network Environment for Printing
After completing the reset of the network board, the settings are effective.
NOTE
The settings also become effective by restarting the printer (Turn OFF the printer
once, wait for 10 seconds or longer, and then turn it ON).
IMPORTANT
If you are using Windows XP Service Pack 2 or another operating system equipped with
Windows Firewall, and the Windows Firewall is enabled, you cannot search for the
printers on a subnet that is different from the one that the computers using NetSpot
Device Installer are on. To search for a printer on a subnet that is different from the one
that the computer you are using is on, see Readme of NetSpot Device Installer and add
"NetSpot Device Installer" to the [Exceptions] sheet in the [Windows Firewall] dialog box.
2
Setting Up the Network Environment for Printing
IMPORTANT
If you are using Windows XP Service Pack 2 or another operating system equipped
with Windows Firewall, and the Windows Firewall is enabled, you cannot search for
the printers on a subnet that is different from the one that the computers using
NetSpot Device Installer are on. To search for a printer on a subnet that is different
from the one that the computer you are using is on, see Readme of NetSpot Device
Installer and add "NetSpot Device Installer" to the [Exceptions] sheet in the
[Windows Firewall] dialog box.
[IP Address Setting with]: Select the method for setting the IP address.
[Subnet Mask]: Enter the subnet mask that is being used on the TCP/IP
network.
[Gateway Address]: Enter the gateway address that is being used on the TCP/IP
network.
NOTE
• If RARP, BOOTP, or DHCP is selected, you cannot enter any value in [IP Address],
[Subnet Mask], and [Gateway Address].
• If you cannot use RARP, BOOTP, and DHCP, specify [Manual Setting].
NOTE
If you are not sure about the IP address of this printer, refer to the Network Status
Print printed in "Checking the Operations with Network Status Print" (p. 2-57) or
ask an administrator of the printer.
3 Enter "root" as the user name, then press the [ENTER] key on
your keyboard.
NOTE
The download directory for the config file varies depending on the operating
system or settings. If you cannot find the config file, browse the config file using the
file browse function of the operating system.
NOTE
In <File Name>, enter the name of the config file that was entered when the file
was downloaded.
NOTE
The settings also become effective by restarting the printer (Turn OFF the printer
once, wait for 10 seconds or longer, and then turn it ON).
2
Setting Up the Network Environment for Printing
IMPORTANT
• If the manuals have already been installed, you can also uninstall the installed manuals
by uninstalling the printer driver with the Uninstaller.
• If the printer driver was installed on Windows 2000/XP/Server 2003 logged on by a user
who is a member of Administrators, it cannot be uninstalled from the computer logged on
by anyone other than users who are members of Administrators. Be sure to log in as a
member of Administrators before the uninstallation.
• If the printer driver is installed, Canon CAPT Print Monitor cannot be uninstalled.
Uninstall the printer driver before uninstalling Canon CAPT Print Monitor.
• If you are using a computer with Windows XP Service Pack 2 or another operating
system equipped with Windows Firewall, the printer is registered in the [Exceptions]
sheet in the [Windows Firewall] dialog box. When you uninstall the CAPT software using
the uninstaller, the settings for this printer are also removed from the [Exceptions] sheet
in the [Windows Firewall] dialog box.
NOTE
• For details on NetSpot Console, see the Readme file of NetSpot Console.
• The screen shots used in this section are from Windows XP Professional.
2
3 Select the name of this printer, then click [Delete].
Setting Up the Network Environment for Printing
NOTE
Even if this printer is not on the list in the [Delete Printer] dialog box, you can delete
the file and information related to this printer by clicking [Delete].
4 Click [Yes].
2
Setting Up the Network Environment for Printing
4 The dialog box that asks you whether the uninstallation can
be started is displayed. Click [Yes].
NOTE
If you did not add NetSpot Device Installer to the [Start] menu when you installed it,
double-click [rmnsdi.bat] in the folder in which NetSpot Device Installer is installed.
2-82
Uninstalling the CAPT Software
Managing the Printer in the Network
Environment 3
CHAPTER
This chapter describes the procedures for managing the printer in a network environment.
3-1
Managing the Printer
You can perform the printer management, such as checking the printer status and
specifying various settings, in a network environment using the following software.
The specifiable options vary depending on the software. See "Network Setting
Items" (p. 5-2) and use software appropriate to the network environment you are
using or options that you want to specify.
accessing the printer from the web browser via a network, you can check the printer
status or job history, and configure the network or security settings.
IMPORTANT
When using NetSpot Console, it needs to be installed on any one of the computers on
the network. If NetSpot Console is installed on none of the computers, install NetSpot
Console. For details on the installation procedure, see Readme of NetSpot Console. For
more details on the setting procedure, see the online manual of NetSpot Console.
NOTE
Install NetSpot Console by downloading it from the Canon website.
IMPORTANT
• If you are not sure about the IP address of this printer, refer to the Network Status Print
(See "Checking the Operations with Network Status Print," on p. 2-57) or ask the
administrator of the printer.
• Use Netscape Navigator/Communicator 4.7 or later or Internet Explorer 4.01SP1 or later
as the web browser.
• You cannot connect the computer to the printer via a proxy server. If you are using a
proxy server, perform the following settings. (The setting varies depending on the
network environment.)
- On the settings for the proxy server of the web browser, add the IP address of this
printer to [Exceptions] (The addresses that do not use the proxy server).
• Configure the web browser so that you can use Cookie.
• If multiple Remote UIs are running simultaneously, the latest setting is effective. It is
recommended that only one Remote UI should be running at a time.
NOTE
Depending on the system environment, the screen for the Remote UI is not displayed. In
this case, enter "http://<the IP address of this printer>/cab/top.shtml" in [Address] or
[Location] to redisplay the screen.
NOTE
• When you try to print from a computer whose IP address is rejected from being used for
printing, the message <Cannot Print> is displayed.
• When you are using a computer whose IP address is rejected from being used for
printing, some options cannot be set from the [Options] menu in the Printer Status
Window.
3
1
Managing the Printer in the Network Environment
3
Managing the Printer in the Network Environment
3
Managing the Printer in the Network Environment
Enter the IP address by separating the numbers with a period (.), for example,
AAA.BBB.C.DD. You can also enter the address as follows.
3
2 Click [Log In].
Managing the Printer in the Network Environment
NOTE
If a password is specified for the printer, enter the password, and then click [Log In].
If the password has not been specified yet, it is not required to enter the password.
3
Managing the Printer in the Network Environment
IMPORTANT
Selecting [Read-only] disables overwriting, and you cannot use some functions of
Canon utility software or cannot use the software properly due to an error
occurring.
IMPORTANT
If [SNMPv1] is set to [Off], you may not be able to use Canon utility software.
Consult the administrator of the printer before selecting [Off].
IMPORTANT
If the settings for the SNMPv3 protocol is specified using application other than the
Remote UI, the settings are not displayed in the Remote UI. To display the settings
again, reset the network board to the default settings. For details on the procedure
for resetting the print server to the default settings, see "Initializing the Network
Settings," on p. 5-8.
NOTE
• The user name to be used for the SNMPv3 protocol is set to "initial".
• If the password for the Remote UI is not specified, it is not required to enter a
password in [Administrator Password].
3
Managing the Printer in the Network Environment
3
Managing the Printer in the Network Environment
Enter the IP address by separating the numbers with a period (.), for example,
AAA.BBB.C.DD. You can also enter the address as follows.
NOTE
If a password is specified for the printer, enter the password, and then click [Log In].
If the password has not been specified yet, it is not required to enter the password.
3
Managing the Printer in the Network Environment
3
Managing the Printer in the Network Environment
3
Managing the Printer in the Network Environment
NOTE
If a password is specified for the printer, enter the password, and then click [Log In].
If the password has not been specified yet, it is not required to enter the password.
3
Managing the Printer in the Network Environment
3
Managing the Printer in the Network Environment
8 Click [OK].
3
1 Run the web browser, enter the following URL in [Location] or
NOTE
If a password is specified for the printer, enter the password, and then click [Log In].
If the password has not been specified yet, it is not required to enter the password.
3
Managing the Printer in the Network Environment
3
Managing the Printer in the Network Environment
Options to be specified
[Rejected TCP/IP Print Jobs]: The security access log is recorded when access from a user
who is restricted to perform the TCP/IP printing is blocked.
[Rejected SNMP Monitoring/ The security access log is recorded when access from a user
Setting Changes]: who is restricted to monitor/change the SNMP setting is
blocked.
[Rejected Multicast The security access log is recorded when access from a user
Discoveries]: who is restricted to perform the multicast discovery is blocked.
NOTE
You can display, [Save], or [Clear] the obtained security access logs in [Security
Access Log] page. To display the [Security Access Log] page, click [Display Log] in
the [Information] page in the [Device Manager] menu in the Remote UI. For more
details, see "Checking the Security Access Logs," on p. 3-33.
3
Managing the Printer in the Network Environment
NOTE
If a password is specified for the printer, enter the password, and then click [Log In].
If the password has not been specified yet, it is not required to enter the password.
a
b
c
3 d
Managing the Printer in the Network Environment
a [Update Now]
Clicking this button obtains information about the date and time from the SNTP
server. Reflects the obtained status to [Date and Time] and the SNTP server
log according to success or failure of obtaining information.
b [Date and Time]
Displays the date and time obtained from the SNTP server. The local time of
the network board is displayed when the time and date could not be obtained
for any reason, such as that the SNTP server address is not specified or there
is no response from the SNTP server.
c [SNTP Server Log]
Displays the obtained status from the SNTP server.
When succeeded in obtaining the time and date from SNTP:
<Synchronized with the SNTP server at "The date and time when they
were obtained".>
<Next synchronization in "The date and time when they are to be
obtained next".>
While in the process of obtaining the date and time from SNTP:
<Getting time from SNTP Server.>
When failed to obtain the time and date from SNTP:
<Failed to get time from SNTP Server.>
d [Save]
Saves the obtained security access log in text format.
e [Clear]
Clears the obtained security access logs.
NOTE
Up to 100 logs can be obtained. When the number of the logs exceeds 100, the
logs are deleted starting from the oldest one.
IMPORTANT
Make sure that the printer is not operating before initializing the network settings. If you
initialize the print server while the printer is printing or receiving data, the received data
may not be printed properly, or may result in paper jams or damage to the printer.
3
Managing the Printer in the Network Environment
NOTE
If a password is specified for the printer, enter the password, and then click [Log In].
If the password has not been specified yet, it is not required to enter the password.
3
Managing the Printer in the Network Environment
For Windows 2000: From the [Start] menu, select [Programs] ➞ [Accessories]
➞ [Command Prompt].
For Windows Me: From the [Start] menu, select [Programs] ➞ [Accessories] ➞
[MS-DOS Prompt].
For Windows 98: From the [Start] menu, select [Programs] ➞ [MS-DOS Prompt].
NOTE
If you are not sure about the IP address of this printer, refer to the Network Status
Print printed in "Checking the Operations with Network Status Print" (p. 2-57) or
ask an administrator of the printer.
3 Enter "root" as the user name, then press the [ENTER] key on
your keyboard.
If a password is specified for the printer, enter the password. If the password has
not been specified yet, do not enter the password, but press the [ENTER] key on
your keyboard.
NOTE
You can log in by entering a name other than "root" (or leaving the field blank). In
this case, you can perform operations other than settings.
IMPORTANT
For Windows 98/Me, do not enter "config" for <File Name>.
NOTE
• When upgrading the firmware, enter "put <the update file of the firmware> FLASH",
then press the [ENTER] key on your keyboard. For details on the update file of the 3
firmware, see "Updating the Firmware," on p. 5-21.
NOTE
In <File Name>, enter the name of the config file that was entered when the file
was downloaded.
NOTE
The settings also become effective by restarting the printer (Turn OFF the printer
once, wait for 10 seconds or longer, and then turn it ON).
3
Managing the Printer in the Network Environment
Configurable Devices 3
NetSpot Device Installer allows you to initialize the network protocols of the devices
USB
Printer
USB
Printer Printer
Protocol : TCP/IP
IMPORTANT
• Close all the other applications before the installation.
• If you are using Windows NT 4.0/2000/XP/Server 2003, be sure to log on as a member of
Administrators when starting up.
• If you are using Windows XP Service Pack 2 or another operating system equipped with
Windows Firewall, and the Windows Firewall is enabled, you cannot search for the
printers on a subnet that is different from the one that the computers using NetSpot
Device Installer are on. To search for a printer on a subnet that is different from the one
3 that the computer you are using is on, see Readme of NetSpot Device Installer and add
"NetSpot Device Installer" to the [Exceptions] sheet in the [Windows Firewall] dialog box.
Managing the Printer in the Network Environment
NOTE
• NetSpot Device Installer is utility software that you can use without installing it. When
using NetSpot Device Installer without installing it, read "Running NetSpot Device
Installer," on p. 3-51.
• You can expand the functions of NetSpot Device Installer by adding Plug-Ins. When using
the functions of Plug-Ins, install both NetSpot Device Installer and Plug-Ins on the
computer. For more details on Plug-Ins, see Readme of NetSpot Device Installer.
3
Managing the Printer in the Network Environment
6 Double-click [nsdisetup.exe].
equipped with Windows Firewall, and the Windows Firewall is enabled, the
following screen is displayed.
If you want to register the application, click [Yes]. If you click [No], you cannot
search for the printers in which the IP address has not been set yet or the printers
on a subnet that is different from the one that the computer using NetSpot Device
Installer is on.
NOTE
If you did not add NetSpot Device Installer to the [Start] menu when you installed it,
double-click [nsdi.exe] in the folder in which NetSpot Device Installer is installed.
3
Managing the Printer in the Network Environment
This chapter describes the troubleshooting procedures for problems occurred in the network
environment.
4-1
Installation Problems
If the printer driver cannot be installed properly, perform the following procedure to
check problems.
NOTE
For details on the problems on the local installation, see "User's Guide".
Yes Yes
1 From the [Start] menu, select [Control Panel], and then click
[Add or Remove Programs].
For Windows 98/Me/2000: From the [Start] menu, select [Settings] ➞ [Control
Panel], and then double-click [Add/Remove Programs].
For Windows Server 2003: From the [Start] menu, select [Control Panel] ➞ [Add
or Remove Programs]. 4
Troubleshooting
2 Select the name of this printer in the [Add or Remove
Programs] dialog box, then click [Change/Remove].
For Windows 2000: Select the name of this printer in the [Add/Remove Programs]
dialog box, then click [Change/Remove].
For Windows 98/Me: Select the name of this printer in the [Add/Remove
Programs Properties] dialog box, then click [Add/Remove].
NOTE
If the name of this printer is not displayed in the dialog box, perform "Installing the
Printer Driver Manually Using Various Utility Software" (p. 2-14) to install the CAPT
software again.
5 Click [Exit].
6 Restart Windows.
NOTE
For details on problems on the printer such as a paper jam and poor printing quality, see
"User's Guide".
Cause 1 The network board and cable are not connected properly.
Remedy Check the following points, and then cycle the power of the printer.
• Make sure that the network board is installed properly. (See User's Guide) 4
• Make sure that the printer is connected to the network by an appropriate
Troubleshooting
cable. (See User's Guide)
NOTE
Use the following checking procedures.
1. Run Command Prompt or MS-DOS Prompt.
- For Windows XP/Server 2003: From the [Start] menu, select [All Programs] ➞
[Accessories] ➞ [Command Prompt].
- For Windows 2000: From the [Start] menu, select [Programs] ➞ [Accessories] ➞
[Command Prompt].
- For Windows Me: From the [Start] menu, select [Programs] ➞ [Accessories] ➞
[MS-DOS Prompt].
- For Windows 98: From the [Start] menu, select [Programs] ➞ [MS-DOS Prompt].
2. Enter "ftp <the IP address of the printer>".
- Input Example :ftp 192.168.0.215
3. If the IP address is set properly, the following command is entered.
- Connected to <the IP address of the printer>
Remedy 2 Before setting the IP address using any one of DHCP, BOOTP, or RARP, make
sure that the protocol is running. (See "Protocol Settings for the Printer," on p.
2-60)
Remedy When installing the printer driver from [Add Printer Wizard] or by setting the port
manually using the CD-ROM (CD-ROM Setup) supplied with the printer, be sure
to install Canon CAPT Print Monitor before installing the printer driver. (See
"Installing the Printer Driver Manually Using Various Utility Software," on p.
2-14)
on p. 2-2)
• Make sure that the TCP/IP protocol is running.
Cause 5 The IP address of the computer that sends the print data is restricted in
[Restrict TCP/IP Printing] in [IP Address Range Settings].
Remedy Confirm the setting of [Restrict TCP/IP Printing] in [IP Address Range Settings].
See "Restricting the Users Who Can Print," on p. 3-4
Remedy When resetting to the default mode (the broadcast communication mode),
uninstall Canon CAPT Print Monitor once, then install it again. When installing
Canon CAPT Print Monitor, make sure that the [Use the Unicast Communicate
Mode] check box is not selected in the following screen which is displayed when
installing Canon CAPT Print Monitor, and then click [Next].
For details on the procedure for uninstalling Canon CAPT Print Monitor, see
"Uninstalling Canon CAPT Print Monitor" (p. 2-79), and for details on the
installation procedure, see "Installing the Canon CAPT Print Monitor" (p. 2-26).
Troubleshooting
IMPORTANT
When using the unicast communication mode, be sure to see "Using the Unicast
Communication Mode," on p. 5-12 or consult your network administrator.
Remedy 2 Replace the LAN cable with another one, then connect it.
Cause 2 The cable is connected to the UP-LINK (cascade) port on the hub.
NOTE
A cross LAN cable is a cable used to connect to a printer and computer directly.
Remedy 2 Set the DIP switches on the netowork board according to the transmission
speed of the connected hub. (See User's Guide)
Cause The network cable is disconnected or broken, or the network board is not
installed properly.
Remedy 2 Replace the network cable with a proper one and check if there is no
disconnection or damage.
Remedy 3 If the ERR indicator still comes on even after applying the Remedy 1 and 2,
contact your local Canon dealer for servicing.
The ERR indicator on the network board blinks at an interval of four times.
Remedy Set the DIP switch 1 to OFF once. (See "Initializing the Network Settings," on p.
5-8)
NOTE
• Network Status Print is designed to be printed on A4 size paper. Load A4 size paper.
• The screen shots used in this section are from Windows XP Professional.
4
1
Troubleshooting
Display the [Printers and Faxes] folder or the [Printers] folder.
For Windows 98/Me/2000: From the [Start] menu, select [Settings] ➞ [Printers].
For Windows XP Professional/Server 2003: From the [Start] menu, select [Printers
and Faxes].
For Windows XP Home Edition: From the [Start] menu, select [Control Panel], and
then click [Printers and Other Hardware] ➞ [Printers and Faxes].
4
Troubleshooting
NOTE
For details on the Printer Status Window, see "User's Guide".
IMPORTANT
This is a sample of Network Status Print. The contents may differ from the Network
Status Print printed by your computer.
4
Troubleshooting
This chapter describes the network setting items in a list and the specifications of the network
board.
5-1
Network Setting Items
You can change the settings for the network board by using the web browser
(Remote UI), FTP Client, or NetSpot Device Installer. The following are the setting
items that you can change.
NOTE
• The letters shown in parentheses are exclusively for FTP Client (Example: "Device Name
(DEVICE_NAME)" is indicated as [Device Name] in the Remote UI and NetSpot Device
Installer, and indicated as [DEVICE_NAME] in the config file in the FTP Client.
• The asterisk marks attached to the end of some option names, such as "*1", indicate the
following:
*1: Cannot be specified using NetSpot Device Installer. Specify these options using the Remote UI or FTP
Client.
■ General Settings
Appendix
[Print Server Name] The name of the network board (print CANONX
(PS_NAME) *1 server) (0 to 15 characters) XXXXX
Appendix
characters)
[SNMPv1]
Access using the SNMPv1 protocol YES
(SNMP_V1_ACCESS_ENB) *1
[SNMPv3]
Access using the SNMPv3 protocol NO
(SNMP_V3_ACCESS_ENB) *1
[Restrict MAC Address Access] Whether to restrict the devices that can
NO
(MAC_CONT_ENB) access
[Access Logs]
Whether to obtain a security access log NO
(SEC_LOG_ENB) *1
■ TCP/IP Settings
5
Option Contents Default
Appendix
[Frame Type] Ethernet
The frame type being used by TCP/IP
(TCP_FRAME_TYPE) II
[Subnet Mask]
Subnet Mask 0.0.0.0
(NET_MASK)
[Gateway Address]
Gateway Address 0.0.0.0
(DEF_ROUT)
[WINS Resolution]
Whether to use WINS Resolution YES
(WINS_ENB) *1
Resetting the IP
address (See p.
X X O O O
2-15, p. 2-22, p.
2-24)
Protocol settings
O O O* X X 5
(See p. 2-60)
Appendix
Restricting the users
who can print (See p. O O X X X
3-4, p. 3-42)
Restricting MAC
address access O O X X X
(See p. 3-23)
Obtaining a security
access log O O X X X
(See p. 3-29, p. 3-42)
IMPORTANT
• Make sure that the printer is not operating before initializing the network settings. If you
initialize the print server while the printer is printing or receiving data, the received data
may not be printed properly, or may result in paper jams or damage to the printer.
• If you are using Windows XP Service Pack 2 or another operating system equipped with
Windows Firewall and the Windows Firewall is enabled, and when you reset the network
board to the default settings using NetSpot Device Installer, observe the following.
When Windows Firewall is enabled, you cannot search for the printers on a subnet that is
different from the one that the computers using NetSpot Device Installer are on. To
search for a printer on a subnet that is different from the one that the computer you are
using is on, see Readme of NetSpot Device Installer and add "NetSpot Device Installer"
to the [Exceptions] sheet in the [Windows Firewall] dialog box.
• The procedures for removing or installing the network board in this manual may be
different from those for the printer you are using. For more details on the procedures for
removing or installing the network board, see "User's Guide".
2 Remove all the interface cables and the power cord from the
printer.
NOTE
Do not touch the network board parts, printed wire, or connectors with your hands.
Appendix
(A)
1 2 3 4
ON
OFF
100
LNK
ERR
1
NB-C
IMPORTANT
When setting the DIP switches, be careful not to damage the main board with the
tip of a ball-point pen etc. Do not use a sharp object such as a mechanical pencil.
IMPORTANT
• Do not touch the network board parts, printed wire, or connectors with your hands.
• Insert the printer connector of the network board securely into the connector inside
the expansion slot.
9 Press " " of the power switch to turn the printer ON, wait until
the Ready indicator comes on, and then press " " of the
power switch to turn the printer OFF.
12 Remove the network board, then reset the DIP switch 1 (A) to
OFF.
Set the DIP switches with the tip of a ball-point pen etc.
(A)
1 2 3 4
OFF
OFF
100
LNK
ERR
1
NB-C
IMPORTANT
When setting the DIP switches, be careful not to damage the main board with the
tip of a ball-point pen etc. Do not use a sharp object such as a mechanical pencil.
Appendix
Unicast Communication
Broadcast Communication Mode
Mode
needs to be ON
*1 Only when the printer and computer you are using are on the same subnet
*2 Do not obtain the IP address using the DHCP server
To use the unicast communication mode, the following settings are required.
■ Setting the Network Board to Enter into the Unicast Communication Mode
(See p. 5-18)
Using FTP Client, download the config file, and then change the settings for the network
board to enter into the unicast communication mode.
NOTE
If the message <Network Board Error> is displayed in the Printer Status Window after
setting the unicast communication mode, click the [Refresh] button in the Printer Status
Window.
Appendix
2 Open [My Computer], then select the CD-ROM drive.
6 Double-click [Setup.exe].
The installer of Canon CAPT Print Monitor starts.
7 Click [Next].
The [License Agreement] dialog box is displayed.
5
Appendix
10Click [Start].
Installation of the Canon CAPT Print Monitor starts.
11 Click [Exit].
Installing the Printer Driver
IMPORTANT
If CD-ROM Setup does not appear, open [My Computer], double-click the icon for
the CD-ROM drive, and then double-click [AUTORUN.EXE].
3 Click [Install].
4 Click [Next].
The [License Agreement] dialog box is displayed.
7 Click [Next]. 5
Appendix
NOTE
Do not select the [Install Printer Driver through a USB Connection] check box.
5
Appendix
IMPORTANT
The IP address and the port name must match the settings of the network board
(print server). For details on the settings for the network board (print server), see
"Setting the Network Board to Enter into the Unicast Communication Mode" (p.
5-18), or ask your network administrator.
12 Click [OK].
14 Click [Start].
5
15 The message <Installation cannot be stopped once it starts.
Appendix
Do you want to continue?> appears. Click [Yes].
Installation of the printer driver starts.
16 Click [Exit].
17 If [Easy Installation] is selected in Step 2, the manuals are
installed.
3 Enter "root" as the user name, then press the [ENTER] key on
your keyboard.
IMPORTANT
For Windows 98/Me, do not enter "config" for <File Name>.
NOTE
The download directory for the config file varies depending on the operating
system or settings. If you cannot find the config file, browse the config file using the
file browse function of the operating system.
IMPORTANT
Be sure to match "PS_NAME" in the config file with the port name of the computer.
Appendix
9 Enter the following command, then press the [ENTER] key on
your keyboard.
put <File Name> CONFIG
NOTE
In <File Name>, enter the name of the config file that was entered when the file
was downloaded.
NOTE
The settings also become effective by restarting the printer (Turn OFF the printer
once, wait for 10 seconds or longer, and then turn it ON).
5
Appendix
IMPORTANT
• When you cannot update the firmware properly or want to know details on the procedure
for updating the firmware, see the README file supplied with the firmware.
• Make sure that the printer is not operating before updating the firmware. Do not print
during the firmware update. Otherwise, the firmware cannot be updated properly.
Appendix
Input Example : http://192.168.0.215/
5
Appendix
Appendix
5
Appendix
Appendix
IMPORTANT
When you cannot update the firmware properly, see the README file supplied with
the firmware.
Hardware Specifications
CPU RISC 100MHz
RAM 8MB
10BASE-T/100BASE-TX (RJ-45)
Network Interface
Full duplex; Half duplex
Software Specifications
Compatible Protocols TCP/IP
5-26 Specifications
Index
C Installation, 3-46
Managing the Printer, 3-45
Checking the Network Board Functions, 4-9 Protocol Settings, 2-70
Running, 3-51
Setting the IP Address, 2-15
Network Settings
F Initialization, 5-8
FTP Client Setting Items, 5-2
Managing the Printer, 3-42 Usable Software, 5-7
Protocol Settings, 2-74
O 5
I
Appendix
Obtaining the Security Access Log, 3-29
Installation
Installing from CD-ROM Setup, 2-2
Installing the Printer Driver Manually Using P
Various Utility Software, 2-14
Problems, 4-2 Problems
Installing the Canon CAPT Print Monitor, 2-26 Installation, 4-2
IP Address Setting Others, 4-5
ARP/PING Command, 2-22 Protocol Settings, 2-60
NetSpot Device Installer, 2-15 FTP Client, 2-74
NetSpot Device Installer, 2-70
Remote UI, 2-60
M
Management, 3-2 R
FTP Client, 3-42
NetSpot Device Installer, 3-45 Remote UI
Remote UI, 3-3 Managing the Printer, 3-3
Protocol Settings, 2-60
Restricting Access with MAC Addresses, 3-23
Restricting SNMP Monitoring/Setting Changes,
N 3-10
NetSpot Console, 1-4, 3-2 Restricting the Users Who can Perform the
NetSpot Device Installer Multicast Discovery, 3-18
Configurable Devices, 3-45 Restricting the Users Who Can Print, 3-4
How to Use NetSpot Device Installer, 3-52
Index 5-27
S
Specifications
Hardware, 5-26
Software, 5-26
System Requirements
NetSpot Device Installer, 1-7
Print Monitor Installer (Canon CAPT Print
Monitor), 1-5
Printer Driver, 1-5
Remote UI, 1-6
U
Unicast Communication Mode, 5-12
Uninstallation
Canon CAPT Print Monitor, 2-79
5 NetSpot Device Installer, 2-81
Printer Driver, 2-77
Appendix
5-28 Index
R-IE-693AA © CANON INC. 2005