NSTP CWTS Group Dynamics New1. 1
NSTP CWTS Group Dynamics New1. 1
NSTP CWTS Group Dynamics New1. 1
Chapter 4: Groups
A Group is basically an assemblage of people. It can be understood as a
collection of individuals (two or more), who come together and interact with
each other, so as to achieve the objectives of the organization. These are
the foundation of an organization
Once the groups have been formed, it happens that some groups perform
well whereas some groups do not perform well. This happens because
there are several factors both within and outside the groups, what effect its
performance.
1. External Conditions
Structural Components
Group Size:
Group Composition:
Heterogeneous groups on the other hand are the ones which comprise of
dissimilar individuals the individual who differ from one another in one way
or the other. In some types of tasks homogeneous groups could be more
appropriate while in other types heterogeneous groups could be more
appropriate.
Group Status
Group Norms:
Group norms are the “The oughts” or “should be” of behaviour. They are
prescriptions for acceptable behaviour determined by the group.
Types of Norms:
5. Behaviour Norms - These are rules and guidelines defining the day to
day behaviour of people at work.
4. Role Enaction - From the perceived and expected role, comes the
enacted role. Role enaction is the way the person actually behaves.
Types of Groups
Primary Group - Play the most critical role in our lives. The primary group
is usually fairly small and is made up of individuals who generally engage
face-to-face in long-term emotional way. This group serves emotional
needs: expressive function rather than pragmatic ones. The primary group
is usually made up of significant others, those individuals who have the
most impact on our socialization. The best example of a primary group is
the family.
Secondary Group - Are often larger and impersonal. They may also be
task-focused and time-limited. These groups serve an instrumental function
rather than an expressive one, meaning that their role is more goal- or task-
oriented than emotional. A classroom or office can be an example of a
secondary group. Neither primary nor secondary groups are bound by strict
definitions or set limit.