SM5300 User Manual Edition 03

USER MANUAL
SM-5300
PC SCALE PRINTER
Edition 2
Model SM-5300 User Manual|1

COPYRIGHT © 2016 TERAOKA WEIGH-SYSTEM PTE. LTD. 21/JAN/2016
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Tables of Content
Model: SM-5300
TableofContent
Table of Content .....................................................................................................1

Notice ......................................................................................................................3
Safety Information .................................................................................................4
Safety Regulation ...................................................................................................5
Product Information ...............................................................................................7
1.1 Specification ......................................................................................................... 7
1.2 Overall View of SM-5300....................................................................................... 9
1.2.1 SM-5300 Bench Type ........................................................................................9
1.2.2 SM-5300 Pole Type ........................................................................................ 10
1.3 Product Layout .................................................................................................... 11
1.3.1 Overall Layout SM-5300LL............................................................................... 11
1.3.2 Overall Layout of SM-5300P ............................................................................ 12
1.3.3 Overall Layout of SM-5300SSP 19”................................................................... 13
1.3.4 Interface ....................................................................................................... 14
1.3.5 Indicator Display ............................................................................................ 14
1.3.6 Keys & Key Function ....................................................................................... 16
1.4. Printer Setting ................................................................................................... 17
1.4.1 Receipt, Label and Linerless Specification ......................................................... 17
1.4.2 Character Size & No. of Characters available for Label Printing ........................... 18
1.4.3 Receipt, Label and Linerless Setting ................................................................. 19
Typical Operation..................................................................................................23
2.1 Product Setup ..................................................................................................... 23
2.2 Date and Time Setup ........................................................................................... 24
2.3 Registration Mode ............................................................................................... 26
2.3.1 PLU Call Up.................................................................................................... 26
2.3.2 Item Label Printing in Manual Mode ................................................................. 29
2.3.3 Total Label or Receipt Printing ......................................................................... 31
2.3.4 Data Correction .............................................................................................. 37
2.3.5 Item Label Printing in Prepack Mode ................................................................ 43
2.3.6 Tare Operation............................................................................................... 46
2.4 Self Service Mode ................................................................................................ 53
2.4.1 Software Tenkey ............................................................................................ 53
2.4.2 Mechanical Tenkey ......................................................................................... 55
Report Mode .........................................................................................................57

3.1 Report Mode Description .................................................................................... 57

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Table of Content
Model: SM-5300
3.2.1 PLU Report .................................................................................................... 60
3.2.2 Dept Report ................................................................................................... 62
3.2.3 Clerk Report .................................................................................................. 64
3.2.4 Clerk LOG ...................................................................................................... 66
3.2.5 Terminal Report ............................................................................................. 68
3.2.6 Store Summarized Report ............................................................................... 70
3.2.7 24 Hour Report .............................................................................................. 72
3.2.8 Void Report ................................................................................................... 74
3.2.9 Tax Report .................................................................................................... 76
3.2.10 Queue Report ................................................................................................ 78
3.2.11 Store Report .................................................................................................. 80
3.2.12 MG Report ..................................................................................................... 82
3.2.13 Inventory Report ............................................................................................ 84
3.2.14 Traceability Report ......................................................................................... 86
3.2.15 Prepack Report .............................................................................................. 88
3.2.16 Grand Total Report ......................................................................................... 90
3.2.17 ABC Analysis Report ....................................................................................... 92
3.2.18 Void Label Report ........................................................................................... 94
3.2.19 Batch Report.................................................................................................. 96
Product Maintenance ............................................................................................98

4.1 Thermal Head Cleaning ....................................................................................... 98
Appendices......................................................................................................... 100
5.1 Error Messages.................................................................................................. 100
Release Note ...................................................................................................... 103

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Notice
Model: SM-5300
Notice
DIGI®
The material contained in this document is proprietary and for information only and is subject to
change without notice. Teraoka Weigh-System assumes no responsibility for any errors or
damages arising from misinterpretation of any procedure. Screen displays, operating procedures
and supporting features might vary with different software version releases. This document shall
not be reproduced whether in part or whole without the written consent from Teraoka Weigh-
System Pte Ltd.
Teraoka Weigh-System Pte Ltd,

4, Leng Kee Road,
#06-01 SIS Building,
Singapore 159088.

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Safety Information
Model: SM-5300
SafetyInformation
The operator of the equipment shall comply with the safety and warning indications and procedures
outlined in this document. Teraoka Weigh - System Pte Ltd assumes no responsibility or liability for
failure to comply with these requirements.
- To avoid electric shock, use only the supplied power cords and ensure product is connected
to a properly grounded supply.
- Ensure product is placed on a firm and level surface before operation.
- Avoid overloading the product beyond its rated maximum capacity.
- Ensure commodity to be weighed is loaded centrally on the platter, avoid placing commodity
on corners or edges.
- Care shall be taken during the following operations
~ Receipt paper tearing - to prevent injuries from cutting from paper cutter
~ Changing of labels and receipt paper - to prevent injuries from cutting from paper cutter
and movable printer mechanism.
- Repair and servicing of product shall only be carried out by trained and qualified personnel.
Disclaimer:
Specifications are subject to change without notice. All dimensions shown are approximate. Please
be aware that Teraoka has indicated that its hardware and software used in the product may
require additional updates in the future as our product is continually under development. The need
for such updates most likely applies to the Printer software.
CAUTIONS:
FOR PLUGGABLE EQUIPMENT, THAT THE SOCKET-OUTLET SHALL BE INSTALLED

NEAR THE EQUIPMENT AND SHALL BE EASILY ACCESSIBLE.
FOR CONTINUED PROTECTION AGAINST RISK OF FIRE, REPLACE ONLY WITH SAME
TYPE AND RATING OF FUSE.
POUR NE PAS COMPROMETTRE LA PROTECTION CONTRE LES RISQUES D'INCENDIE,
REMPLACER PAR UN FUSIBLE DE MÊME TYPE ET DE MÊME CARACTÉRISTIQUES
NOMINALES.
DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY

WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE MANUFACTURER.
DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS
IL Y A DANGER D'EXPLOSION S'IL Y A REMPLACEMENT INCORRECT DE LA BATTERIE.
REMPLACER UNIQUEMENT AVEC UNE BATTERIE DU MÊME TYPE OU D'UN TYPE
RECOMMANDÉ PAR LE CONSTRUCTEUR. METTRE AU RÉBUT LES BATTERIES USAGÉES
CONFORMÉMENT AUX INSTRUCTIONS DU FABRICANT.
LASER RADIATION DO NOT STARE INTO BEAM CLASS 2 LASER PRODUCT

RAYONNEMENT LASER NE PAS REGARDER DANS LE FAISCEAU APPAREIL À LASERDE
CLASSE 2

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Safety Regulation
Model: SM-5300
SafetyRegulation
Federal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
IMPORTANT NOTE:
FCC Radiation Exposure Statement: (US)
This equipment complies with FCC RF radiation exposure limits set forth for a portable uncontrolled
environment. To maintain compliance with FCC RF exposure compliance requirements:
1) Please do not attach any decorative components with metal parts to this equipment.
2) The antenna must not be co-located or operating in conjunction with any other antenna or
transmitter.
FCC Radiation Exposure Statement: (Canada)

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. To comply with FCC RF exposure compliance requirements:
1) The antenna used for this transmitter must be installed and operated with minimum 20cm
between the antenna and users.
2) The antenna must not be co-located or operating in conjunction with any other antenna or
transmitter.
IDA Compliance Statement: (Singapore)

This equipment registered to comply with IDA (Info-Communications Development Authority of
Singapore) Standard under Dealer's Class License.

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Safety Regulation
Model: SM-5300
IDA Label

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Product Information
1.1 Specification
ProductInformation
1.1 Specification
Variation : Description Model Dimension (D x W x H in mm)

Bench SM5300LL 472 (adjustable) x 360 x 136
SM5300B 472 (adjustable) x 360 x 136
Pole SM5300LL 500 (adjustable) x 360 x 542
SM5300P 500 (adjustable) x 360 x 542
SM5300SSP 19” 500 (adjustable) x 360 x 542
Capacity : 15kg (Less than 6kg, e= 2g increment, 6kg to 15kg, e= 5g increment)
Display Resolution : 1/6000
Display : SM5300
7” TFT WVGA LCD with Touch Panel (800 RGB x
Operator :
480)
Customer : 7” TFT WVGA LCD (RGB 800 x 480)
SM5300-SSP 19”
Operator : 19” (1280 x 1024) TFT SXGA LCD with LED
Printing : Direct Thermal Printer

Base Printer
Media : Label with Liner and Linerless and Receipt Paper
Media Size : Max Width = 56mm
Speed : 100mm/s (double strobe for 100% duty)
: 120mm/s (double strobe for 50 – 60% duty)
Print Width : 56mm, 200dpi
Print Length : 240mm
Media Roll Size : Max Roll = 105mm
Power Source : AC Supply 110V / 240V (Set by Power Unit Jumper Setting)
Power Consumption : 50W max. (20W nominal)_0.5A max. (0.2A nominal)
Operating Temperature : -10 °C to + 40 °C

Operation Humidity : 15% to 85%RH

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Product Information
1.1 Specification
Operation Humidity : 15% to 85%RH
CPU : ARM Cortex A9 (iMX6 Solo) Single Core 1GHz
System Memory : Built-in NAND Flash 1GB
Storage : 512MB DDR3
OS : LINUX
I/O Interface : 1 x Ethernet 10/100 Base T

: 4 x USB Ports
Optional Interface : USB WLAN

* Specifications are subject to change without notice

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Product Information
1.2 Overall View of SM-5300
1.2.1 SM-5300 Bench Type

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Product Information
1.2.2 SM-5300 Pole Type
M o d e l S M - 5 3 0 0 U s e r M a n u a l | 10
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Product Information
1.3 Product Layout
1.3 Product Layout
1.3.1 Overall Layout SM-5300LL
1. Front and Back View
2. Left and Right Side View
3. Top View Display
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Product Information
1.3 Product Layout
1.3.2 Overall Layout of SM-5300P
1. Front View
2. Left and Right Side View Display
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Product Information
1.3 Product Layout
1.3.3 Overall Layout of SM-5300SSP 19”
1. Front View
2. Left and Right Side View
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Product Information
1.3 Product Layout
1.3.4 Interface
1.3.5 Indicator Display
1. Registration Mode Screen
No. Area /Function USAGE

1 Preset Tare Display Display Preset Tare
2 Weight Display Display Weight value
3 Unit Price Display Display Unit Price amount
4 Date and Time Display Current Date And Time
5 Total Price Display Display Total Price amount
6 Commodity Name Shows the Commodity Name of the called up PLU
7 Scale Indicator Shows S when Scale is SERVER
Shows C when Scale is CLIENT
Shows L when Client is OFF LINE/LOCAL
8 Reg. Preset keys Used for calling up PLU / Function keys
9 Reg. Secondary key Used to call PLU, Function, and etc, except clerk
10 Reg. Clerk/Function keys Used for calling up Clerk / Function keys
11 Next Page keys Turn to next page of Preset / Function keys
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Product Information
1.3 Product Layout
REMARKS:
1. PREV & NEXT keys will appears when there's more than 1 page of Preset/Function keys.
2. When in Prepack Mode, the Clerk/Function keys at the bottom of the screen will not be
shown.
3. When in Manual Mode, the indicator will not be shown.
4. Can display image in Reg. Preset keys, need to select in Programming of Preset Keys.
2. Customer Display
No. Area /Function USAGE

1 Commodity Name Shows the Commodity Name of the called up PLU
2 Image Display Shows the image of the called up PLU
3 Preset Tare Display Display Preset Tare
4 Weight Display Display Weight value
5 Unit Price Display Display Unit Price amount
6 Total Price Display Display Total Price amount
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Product Information
1.3 Product Layout
1.3.6 Keys & Key Function
Panel Key
*Actual legends and symbols may differ depending on local regulations and requirements.
Key Function
 Turn on/off the display.
 Enter numeric data.

to
 Reset the weight to "0".
 CLEAR key is used for clearing entered data.
 Set/Clear the tare value.

 Mode key is used for some special operations together with
other keys
 Multiply the number of non-weighing product.
 Used as escape key in Programming mode.
 Not available
 PLU key is used for calling up a PLU in Registration mode.
 Used as entered key in Programming mode.
 Switch mode status, Manual Mode or Pre-pack Mode.
 Used for feeding label or receipt.

 PRINT key is used for printing label / receipt in Registration
mode.
 Call up Preset data such as PLU Data.
to  Call up Preset Function Key.
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Product Information
1.4 Printer Setting
1.4. Printer Setting
1.4.1 Receipt, Label and Linerless Specification

Outer diameter of rolls Maximum 105mm
Inner diameter of rolls Minimum 40mm
Wide of receipt roll Maximum 60mm
Wide of label roll Maximum 60mm
LABEL TYPE LABEL SIZE PCS/ROLL

T1 60 x 28 1400
T2 60 x 31 1300
T3 60 x 34 1200
T4/T10 60 x 40 1000
T5/T11 60 x 43 960
T6 60 x 46 900
T7/T12 60 x 49 840
T8 60 x 55 750
T9 60 x 37 1100
S 40 x 28 1400
A/B 40 x 46 900
C 40 x 62 670
F1- F99 (Free format) Standard: 60 (max) x 240 (max) -
REMARKS:
1. LABEL SIZE is in W (width) X L (length) and in unit of millimeter.
2. F1 to F99 is self design free format label to design own label. Please note the maximum
size.
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Product Information
1.4 Printer Setting
1.4.2 Character Size & No. of Characters available for Label Printing
10 kinds of letter sizes are available as follows:
The number of letters per line for Commodity name depends on the label format:
Label Format: A and C
S1 --- the smallest, 45 letters M1 --- middle size, 27 letters
S2 --- smaller size, 39 letters M2 --- large size, 19 letters
S3 --- small size, 34 letters M3 --- large size, 19 letters
S4 --- small size, 34 letters M4 --- larger size, 15 letters
S5 --- middle size, 27 letters M5 --- the largest, 12 letters
Label Format: T1 ~ T12

S1 --- the smallest, 70 letters M1 --- middle size, 42 letters
S2 --- smaller size, 60 letters M2 --- large size, 30 letters
S3 --- small size, 53 letters M3 --- large size, 30 letters
S4 --- small size, 53 letters M4 --- larger size, 23 letters
S5 --- middle size, 42 letters M5 --- the largest, 19 letters
Note: When selected label format without print area for Commodity Name. Maximum 1 line of 74 letters can
be entered for printing in receipt and not allow to change the character size.
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Product Information
1.4 Printer Setting
1.4.3 Receipt, Label and Linerless Setting
CAUTION
There is a cutter at the printer door near the dispenser. Take care not to touch or cut
your fingers against the cutter during this process.
1. Open the printer door by sliding the printer latch to left side.
SM5300P SM5300LL
Sliding to Left Side
Sliding to
left side
2. Swing open the printer door.
3. Pull out the cassette and remove the empty roll.

SM5300P SM5300LL
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Product Information
1.4 Printer Setting
4. Insert a new label/receipt roll and then setting cassette For SM5300P
a. Set the cassette a label, receipt or linerless as per diagram below:
Note: Can skip this step if have set the cassette
Label: (∆ ×)
This sticker is paste and set as the default factory setting.
Receipt: (O)
This sticker is given together with the accessory items, for customer to set as an option.
Paste the sticker to the third hole without removing the original label sticker.
Linerless: (∆ O)
This sticker (O) is given together with the accessory items, for customer to set as an
option. Paste the sticker to the ∆ third hole and remove the middle (×, original) label
sticker.
b. For label, take the end of the label and run it across guide [1] and above dispenser [2]
and set back paper in reel [3], and turn the reel clockwise direction to tighten the label
paper tension. Refer to the diagram below:
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Product Information
1.4 Printer Setting
c. For linerless , take the end of the linerless stock and run it through guide [1] and pull
the receipt paper up to the dispenser [2] without rolling it to the reel. Refer to the
diagram below:
d. For receipt, take the end of the receipt stock and run it through guide [1] and pull the
receipt paper up to the dispenser [2] without rolling it to the reel. Refer to the diagram
below:
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Product Information
1.4 Printer Setting
5. Push back the cassette into the main unit until a lock sound is heard, For SM5300LL insert
new linerless roll then pull linerless point to thermal head.
SM5300P SM5300LL
Push the
Cassette
6. Close the printer door by pushing at the lower area of the printer door until a lock sound is
heard. Refer to diagram below:
SM5300P SM5300LL
Push printer door to

lock
7. Depress [FEED] key to feed label/receipt, for SM5300LL the printer door will auto feed the
linerless when printer door is lock.
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Typical Operation
2.1 Product Setup
TypicalOperation
2.1 Product Setup
1. Place product on a firm and level surface.
2. Set scale leveling by adjusting the stands (Refer to Pictures 1).
3. Connect scale to power supply.
4. Switch on scale and wait for completion of display checking.
5. Upon completion of display checking, confirm scale is at zero (zero lamp/indicator on),
6. Please refer Touch Screens. If zero lamp not on, press the re-zero key.
7. Install label receipt or linerless according to instruction indicated on the label in the scale,
8. Please refer Receipt / Label Setting.
9. Press the feed key several times.
10. Scale is now ready for use.
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Typical Operation
2.2 Date and Time Setup
The built-in clock automatically works once they are set:
 Date (Month/Day/Year) ------- 2 digits for each part.
 Time -------------------------------- 4 digits (24 Hours).
OPERATION DISPLAY
1. MENU MODE ~> [MAINTENANCE

MENU] ~> [MAINTENANCE]
2. Touch the [DATE AND TIME] key to

enter DATE AND TIME screen.
3. Enter current Date by numeric keypad or

touch date on Calendar box. (e.g. 100814
= 10 August 2014) – this depend on date
format setting
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Typical Operation
OPERATION DISPLAY
4. Touch [TIME] tab
Then enter current Time by numeric

keypad.
(e. g. 1130 = 11:30 AM)
5. Touch [SAVE] key or press [PLU] button

to save the programming data and time
and the screen will return to MAINTENANCE
MODE.
Note: When save date (by pressing [SAVE]

or [PLU] key), it will exit Date and Time
Screen.
Note: Touch [MENU] key to exit without save

the data. A message will appear "SAVE
CHANGES?” select desire choice.
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Typical Operation
2.3 Registration Mode
2.3.1 PLU Call Up
To call up programmed PLU for weighing.

1. Manual PLU Call Up.
2. Automatic PLU Call
3. By Registration Mode Preset Keys.
Note:
The machine will display the following error messages if incorrect operation is performed. "PLEASE
REMOVE WEIGHT" error message, when tried to call Non-Weighed PLU up when something is on
the platter. ~> Remove the item from the platter and try again. "PLU NOT EXIST" error message,
when tried to call a Non Programmed PLU Number. ~> Check the PLU Number and try again.
1. Manual PLU Call Up

This can be programmed at PLU Programming mode, by creating a PLU with PLU code and this PLU
code can be use to call the PLU at Registration Mode. Manual PLU call up can be done by entering
the correct PLU code at Registration (In Self Service Manual PLU call up use only on PLU
Programming)
OPERATION DISPLAY
1. In REGISTRATION MODE.
Press the PLU Number of the LEMON (e.g. 3)

by numeric keypad and then press [PLU] key
at keypad.
Note: Press [C] key to clear the PLU data.
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Typical Operation
2. Automatic PLU Call Up
Automatic PLU Call up also can use the scanner to scan the barcode. Wherever the Barcode has
programmed in PLU Program and Barcode programming (Please refer to PLU Program and Barcode
Programming on SM5300 Operation Manual (Part 1 - Main) – Edition 01 [DOC]).
OPERATION DISPLAY
1. In Registration Mode.
2. Please scan the barcode to automatic PLU

call up.
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Typical Operation
3. PLU Call Up by Preset Key of Registration Mode
To enable this function, the PLU must assign on the Preset Key of Registration Mode in advance
(Please refer to PLU Program and Barcode Programming on SM5300 Operation Manual (Part 1 -
Main) – Edition 01 [DOC]).
OPERATION DISPLAY
1. In REGISTRATION MODE, touch the

PRESET KEY with the desired PLU assigned
from Registration Mode Preset Key.
(e.g. The 1st Preset Key – Dragon Fruit)
Note: Press [C] key on keypad to clear the PLU

data.
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Typical Operation
2.3.2 Item Label Printing in Manual Mode
You can use this operation to print out item labels for a PLU or Non-PLU of Weighing Item or Non-
weighing Item. Before the operation, check the following point.
- Make sure cassette is set to LABEL or LINERLESS setting (For SM5300P).
- Check whether the Label Size fits the programmed PLU when label is used.
Note:
1) SPEC 142A012 "Actuation Weight for Registration Mode", to set minimum weight for
registration mode.
1. Label Printing for PLU Item

Example: Sell one pack of GRAPES (Non-weighing Item) and Sell 1kg of GREEN APPLE 1
(Weighing Item).
OPERATION DISPLAY
1. In REGISTRATION MODE, Call up PLU of

GRAPES
2. Touch [PRINT] key to issue out a label.
Then call up item of GREEN APPLE and place

the product on platter (e.g. 1kg).
3. Touch [PRINT] key to issue out a label and

then remove the product from platter.
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Typical Operation
2. Label Printing for Non-PLU Item
It is possible to print item label for Non-PLU Item at Manual Mode. The Non-PLU Item will be
cleared if a PLU is called up or [CLEAR] key is pressed.
Note:
1) SPEC 141D002 "Manual Price Entry" set to "Allow" - to enable manual price entry.
2) SPEC 142E004 "Manual Weight Entry" set to "Normal and Prepack Mode" - to enable manual
Weight entry.
OPERATION DISPLAY
1. In REGISTRATION MODE, enter the Price for

Non-PLU item, (e.g. 5.00) by numeric key.
Note: For Non-weight Item, just press [PRINT]

key to issue out a label or press [X] key
to enter multiply mode, then enter sale
quantity and press [PRINT] key to issue
label. For Non-weight of Non-PLU item,
will be registered to PLU # 999999.
2. Place the product on platter (e.g. 1kg) and

then Touch [PRINT] key to issue a label.
Then remove the product from platter.
Note: For Weighing of Non-PLU and PLU Item,

will be registered to PLU # 999998).
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Typical Operation
2.3.3 Total Label or Receipt Printing
This operation is used for printing total label or receipt for counter sales in Manual Mode. For
SM5300P, make sure cassette is set to LABEL for Total Label Printing or set to RECEIPT for Receipt
Printing or set to LINERLESS setting for Total Label and Receipt Printing.
Note:
1) SPEC 141B008 "Total Label Printing" entry the numeric value, to enable total label printing.
1. Sales Transaction and Change Calculation

This section shows how to operate the transactions with Clerk key. The designated Clerk key
accumulates each transaction data and the Receipt or Total Label will be issued.
Example: Sells 1.5 kg of PORK HEART and 3 packs of LETTUCE for customer A.
OPERATION DISPLAY
1. In REGISTRATION MODE, call up a PLU

weight item (e. g. PORK HEART) and place
the product on platter (e.g. 1.500 kg).
2. Touch [MARIA] key to add the sales data.
3. Remove the product from the platter and

call up a PLU non weight item (e. g.
LETTUCE), then Touch [X] key to enter
multiply mode and enter the sell Qty (e.g. 3
packs).
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Typical Operation
OPERATION DISPLAY
4. Touch [MARIA] key to add the sales data.
5. Touch [MARIA] key again to go into the

Accumulation Mode.
Note:
1. After printing of Total Label or Receipt,
display will return to Registration Mode.
2. Press [PRINT] key to Print Total Label.
6. Touch [CHANGE] key to enter to CHANGE

MODE screen.
Enter the amount received by numeric

keypad. (e.g. $100.00)
Note: Touch [ESC] key to escape the CHANGE

MODE.
7. Press [PRINT] key to issue a Receipt.
Note:
1. After printing of Receipt or Total Label,
2. All transaction in Registration mode had
clear.
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Typical Operation
2. [Price Discount] Function Key in Accumulation Mode
This is used to discount the total price by the following formula.

PRICE TO PAY = ORIGINAL TOTAL PRICE - ENTERED DISCOUNT VALUE
Note: [PRICE DISC] function key must be assigned in advance, please refer to preset key programming in
Operation Manual Advance
Example: Giving Price Discount of $10.00 for buying 2.5kg of CABBAGE.

OPERATION DISPLAY

weight item (e. g. LEMON) and place the
product on platter (e.g. 2.500kg).
2. Touch [PRICE DISCOUNT] key to enter to

the PRICE DISCOUNT setting screen and
then enter the discount amount (e.g.
$10.00) by numeric keypad.
Note: Touch [ESC] key to cancel PRICE

DISCOUNT function.
3. Touch [ENTER] key.
Note:
1. $10.00 has been deducted from the
Original Total Price.
2. It will show that customer has got
discount $10.00
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Typical Operation
OPERATION DISPLAY
4. Press [PRINT] key to issue a Label and

then remove product from platter.
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Typical Operation
3. [Unit Price % Disc] Function Key in Accumulation Mode
This is used to discount the total price by the following formula.
PRICE TO PAY = ORIGINAL TOTAL PRICE x (100% - ENTERED %)
Note: [%PRICE DISC] function key must be assigned in advance, please refer to preset key programming
in Operation Manual Advance
Example: Giving % Price Discount of 25% for buying 2.5kg of IRISH BACON.
OPERATION DISPLAY

weight item (e. g. IRISH BACON) and place
the product on platter (e.g. 2.5kg).
2. Touch [UNIT PRICE % DISCOUNT] key

to enter to the Unit Price % Discount setting
screen and then enter the discount %
value (e.g. 25.00%) by numeric keypad.
Note: Touch [ESC] key to cancel UNIT PRICE %

DISCOUNT function.
3. Touch [ENTER] key.
Note: 25.00% have been deducted from the

Original Total Price.
––––––––––––––––––––––––––––––––––––––––
Typical Operation
OPERATION DISPLAY
4. Press [PRINT] key to issue a Label and then

remove product from platter.
––––––––––––––––––––––––––––––––––––––––
Typical Operation
2.3.4 Data Correction
The data correction during accumulating operation is to correct sales transaction data when
customer canceled the purchases or operators make a mistake before issuing Total Label or
Receipt. The corrected item data is printed with two lines crossed on the Total Receipt.
Data correction has 2 correcting functions as follows:

1) Void by Item Correction is to void sales data by tracing transaction number.
2) Void by PLU Number Correction is to void sales data by tracing PLU Number.
1. Void by Item Correction

This function is to void the specified transaction during an accumulating operation. Operator
can designate the Number of transaction to be voided even if plural transactions for the same item
are performed.
Note: [VOID ITEM] function key must be assigned in advance, please refer to preset key programming in
operation manual.
Example: Sells 2packs of GRAPES, 1kg of WATER MELON and sell more 1.5kg of MANGO for
customer A. But customer canceled 1kg of WATER MELON accumulated in the operation.
OPERATION DISPLAY
1. In REGISTRATION MODE, call up PLU of

Grapes then press [X] key to enter multiply
mode and enter the sell Qty (e.g. 2 packs).
2. Touch [SANDRA] key to add the sales data.
––––––––––––––––––––––––––––––––––––––––
Typical Operation
OPERATION DISPLAY
3. Call Up PLU of MANGO and Place the product

on the platter (e.g. 1.500kg)
5. Remove the product from the platter and Call

up PLU of WATER MELON and place the
product on platter (e.g. 1.000 kg).
Touch [SANDRA] key again to go into the

Accumulation Mode.
–––––––––––––––––––––––––––––––––––––––
Typical Operation
OPERATION DISPLAY
7. Select transaction item (e.g. Touch the 1st

accumulated item MANGO).
Note: Item No. 1 MANGO will be highlighted.
8. Touch [VOID ITEM] key to cancel the

selected Item.
9. Press [PRINT] key to issue a Receipt or

Total Label and then remove product from
platter.
Note: After printing of Receipt or Total Label,

–––––––––––––––––––––––––––––––––––––––
Typical Operation
2. Void by PLU Number Correction
This function is to void the specified item during an accumulating operation, by specifying a PLU
Number in the accumulating operation mode. All transaction data of the PLU number will be
canceled.
Note: [VOID PLU] function key must be assigned in advance, please refer to preset key programming in
Operation Manual Advance
Example: Sells 2packs of GRAPES, 1.500kg of Mango and sell more 2packs of GRAPES for
customer A. But customer canceled all the data of GRAPES.
OPERATION DISPLAY
1. In REGISTRATION MODE, call up PLU of

Grapes then press [X] key to enter multiply
mode and enter the sell Qty (e.g. 2 packs).
3. Call Up PLU of MANGO and Place the

product on the platter (e.g. 1.500kg)
––––––––––––––––––––––––––––––––––––––––
Typical Operation
OPERATION DISPLAY
5. Call up PLU of GRAPES again, then press [X]

key to enter multiply mode and enter the sell
Qty (e.g. 2 packs).
7. Touch [SANDRA] key again to go into the

Accumulation Mode.
–––––––––––––––––––––––––––––––––––––––
Typical Operation
OPERATION DISPLAY
8. Then touch [VOID PLU] key to entry

Transaction Correction Mode
Enter the PLU number of GRAPES by

numeric keypad. (e.g. 2) and Touch
[ENTER] key
Note: [ESC] key used to abort the transaction
9. All the transaction data of PLU2 (GRAPES)

will be canceling.
10. Press [PRINT] key to issue a Receipt or

Total Label and then remove product from
platter.
Note: After printing of Total Label or Receipt,

–––––––––––––––––––––––––––––––––––––––
Typical Operation
2.3.5 Item Label Printing in Prepack Mode
Pre-pack Mode can be switched from Manual mode by pressing [AUTO] key on keypad. In this
mode, the following functions are available for:
(1) For weighing item, label is automatically issued (without pressing [PRINT] key) after the
weight of the item gets stable. The machine keeps the PLU data until [CLEAR] key is
pressed.
(2) For non-weighing item, the next label is automatically issued (without pressing [PRINT]
key) after a label is taken away. The machine keeps the PLU data until [CLEAR] key is
pressed.
Note:
1) SPEC146A033 "Selection of Prepack Mode" set to "Enable", to enable prepack mode.
2) SPEC141D149 "Continuous print in prepack mode", to enable or disable continuous printing
in prepack mode and set SPEC141B617.
Item Label Issue for PLU Item
Example: To weight (e.g. 1kg) and label 20 packs of GREEN BELL PEPPERS (Weighing Item) and
to issue 20 labels of BANANA (Non-Weighing Item).
OPERATION DISPLAY
1. In REGISTRATION MODE, press [AUTO]

key until the display change to the PREPACK
MODE screen.
Call up PLU of GREEN BELL PEPPERS
2. Place product on platter. (e.g. 1.500kg of

GREEN BELL PEPPERS)
Note: Label automatically issued after weight

stable.
–––––––––––––––––––––––––––––––––––––––
Typical Operation
OPERATION DISPLAY
3. Remove the product from the platter and

take the label off.
4. Repeat the above step 2 and 3 to weigh the

next pack, until the last packed is weighed.
Then call up a PLU of BANANA
5. Press [PRINT] key to start issue the first

label.
Take the label away and next label

automatically issued out.
6. After issue last label out, press [CLEAR]

key to stop issuing label.
Then press [CLEAR] key again to clear the

PLU.
–––––––––––––––––––––––––––––––––––––––
Typical Operation
1. Item Label Issue for Non-PLU Item
It is possible to print item label for Non-PLU Item at Pre-pack Mode. The Non-PLU Item will be
cleared if a PLU is called up or [CLEAR] key is pressed.
OPERATION DISPLAY
1. In PREPACK MODE, enter the Price for Non-

PLU item (e.g. $5.00) by numeric key.
Note:
1. For Non-weight Item, just press
[PRINT] key to start issuing out a label.
2. For Non-weight of Non-PLU item, will be
registered to PLU # 999999.
2. Place the product on platter. (e.g. 1.500kg)
Note: The label automatically issued after

weight stable. For Weighing of Non-
PLU Item, will be registered to PLU #
999998
3. Remove the product from platter.
Note: To change back to MANUAL MODE, press

[AUTO] key, until the display change to
MANUAL MODE screen.
–––––––––––––––––––––––––––––––––––––––
Typical Operation
2.3.6 Tare Operation
There are 2 ways to set Tare Weight at Registration Mode:

(1) One Touch Tare (Weight Tare)
(2) Digital Tare
Tare value subtracted will be displayed on "TARE" window. The following operation examples
show 2 ways of subtracting the Tare weight of a 20g tray.
1. SPEC142B008 "Tare Display" set "Allow" to enable tare display.
1. One Touch Tare

This function is to weight the actual weight of tare then subtract its weight to get the tare value
for all of PLU.
OPERATION DISPLAY
1. In REGISTRATION MODE, place the weight

on center of the platter (e.g. 20g).
2. Press [TARE] key to subtract the tare

weight.
3. Remove the weight from platter.
–––––––––––––––––––––––––––––––––––––––
Typical Operation
OPERATION DISPLAY
4. Press [TARE] key to clear the Tare

value.
–––––––––––––––––––––––––––––––––––––––
Typical Operation
2. Digital Tare
This function can be used when tare weight is decided in advance. The knowing tare value
(weight of the tray) can be entering by numeric keys.
SPEC: SPEC 142B002 "Digital Tare" set "Yes" to enable this function.
OPERATION DISPLAY
1. In REGISTRATION MODE, enter Tare Value

by numeric key. (e.g. 200)

weight.
3. Press [TARE] key to clear the Tare value.
–––––––––––––––––––––––––––––––––––––––
Typical Operation
3. Tare Value Exchange
There are two ways to do tare value exchange, Tare Accumulation and Tare Subtraction. One
Touch Tare and Digital Tare can be used to do Tare Accumulation or Tare Subtraction.
1. Tare Accumulation
SPEC: SPEC 142B003 "Tare Accumulation" must be set to "Yes" in advance to enable Tare
Accumulation function.
OPERATION DISPLAY
1. In REGISTRATION MODE, put weight on the

e.g. 200g
Note: Also can use digital tare

weight
3. Place another tare weight on the platter

(e.g. 500g)
Note: Also can use digital tare, for digital tare

the next tare accumulation value should
not be lower than the previous tare value.
––––––––––––––––––––––––––––––––––––––––
Typical Operation
OPERATION DISPLAY

weight
5. Remove all weight from the platter and

press [TARE] key to clear the tare.
–––––––––––––––––––––––––––––––––––––––
Typical Operation
2. Tare Subtraction
SPEC 142B005 "One Touch Tare subtraction" must be set to "Allow" in advance, to enable
this function.
OPERATION DISPLAY
1. In REGISTRATION MODE, put weight on the

platter e.g. 200g
Note: Also can use digital tare.

weight
3. Remove e.g. 100g from the platter.
Note: For Digital Tare, subtracted tare value

should not be bigger than the total tare
value.

weight
–––––––––––––––––––––––––––––––––––––––
Typical Operation
OPERATION DISPLAY
5. Remove the balance weight and press

[TARE] key to clear the tare weight.
–––––––––––––––––––––––––––––––––––––––
Typical Operation
2.4 Self Service Mode
SPEC: Spec 146A017 Self Service “set to YES, to active the Self service mode in Menu mode.
SPEC: Spec 141D072 Tenkey for Self Service Mode, to select the self service mode using
which tenkey.
SPEC: Spec 141D148 Auto Print in Self Service Mode, must set to “YES” because ten key
button will not active.
Note: Self Service available on SM5500 Alpha BS
2.4.1 Software Tenkey
Software Tenkey function only used for weight item in the Self Service mode.
SPEC: SPEC 141D072 TENKEY FOR SELF SERVICE MODE, set to Software Tenkey.
Manual PLU Call up is by enter the PLU Number by numeric Keys. To use the manual PLU call up,
set spec as below:
SPEC: SPEC141D041 Auto PLU Call must set to By Number of Digits.
SPEC: SPEC141D042 Auto PLU Call (By Digits/ By Timeout (0.1 Sec)), this spec depend
on our own setting, for example set to 2.
OPERATION DISPLAY
1. In SELF SERVICE MODE, touch [01] and it

will prompt PLU Number of the Dragon Fruit
(e.g. 1).
Note: Only used for weight item.
2. The put item on the platter will auto issue

out the label.
–––––––––––––––––––––––––––––––––––––––
Typical Operation
OPERATION DISPLAY
3. After issue out the label will prompt out

message "PEEL LABEL".
Take out the label,the message will be back

to “PLEASE INPUT PLU CODE” and can
continue next transaction.
4. Exit from Self Service mode will prompt out

to TENKEY mode.
Press ESC button will back to Self Service

mode.
Note: To exit from this mode must touch the

CLEAR button twice, 0 button twice, and
CLEAR button once touch and 0 buttons
once touch.
5. Press [MENU] key will go out from ten key

mode to MENU MODE
–––––––––––––––––––––––––––––––––––––––
Typical Operation
2.4.2 Mechanical Tenkey
This Mechanical Tenkey function also used for weight item only, this mechanical tenkey self service
mode we can see the image of the item product.
SPEC: SPEC141D143 Self Service Preset Group, this spec depends on our own setting, for
example we set to 1.
Note: The group setting is set in the preset group; this function is used by mechanical tenkey.
Note: The tenkey is working in this mechanical keypad self service mode.
SPEC: SPEC 141D072 TENKEY FOR SELF SERVICE MODE set to Mechanical Keypad.
Manual PLU Call up is by touch the image button and then follow by put item on the platter will
auto issue out label or touch item image first then put item on the platter will auto issue out label.
OPERATION DISPLAY
1. In Menu Mode Touch [SELF SERVICE] key
2. Select the PLU by Touch the image button

(e. g. LEMON PLU #3)
3. Put the product on the platter and it will

auto issue the label
–––––––––––––––––––––––––––––––––––––––
Typical Operation
OPERATION DISPLAY
4. After issue out label will direct prompt out

message "PEEL LABEL".
Note: Please take out the label before continue

to do next transaction.
5. Press [MENU] button will back to Original

MENU mode.
Note: We can used auto run self service mode when scale start up by set the SPEC 141D040 AUTO
ENTRY TO OPERATION MODE set to SELF SERVICE, set to YES
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.1 Report Mode Description
ReportMode
Report mode function is to view and print out various kinds of sales transaction reports for analysis.
The following reports are available.
Report Type Report Type
1. PLU Report 11. Store Report
2. Dept Report 12. MG Report
3. Clerk Report 13. Inventory Report
4. Clerk Log Report 14. Traceability Report
5. Terminal Report 15. Prepack Report
6. Store Summarized Report 16. Grand Total Report
7. 24 Hour Report 17. ABC Analysis Report
8. Void report 18. Void Label
9. Tax Report 19. Batch Report
10. Queue Report 20. PLU Price Change Report*
*To print PLU Price Change Report, user must use AQT (Advance Query Tool) on PC.
The desirable report can be view and printed out according to the following printing order
selections.
DATE RANGE
For setting the date range, FROM date and TO date have to be entered.
PERIODIC REPORT RANGE

TODAY : To select current of day range to day.
LAST 7 DAYS : To select from current day to past day of total = 7 day.
TERM 1 : To select from terminal 1
REPORT TYPE
STOCK
: To select Report based on Stock Tacking Transaction
TAKING
WASTE : To select Report based on Waste Transaction
ORDER : To select Report based on Order Transaction
RECEIVE : To select Report based on Receive Transaction
ACCUMULATED : To select Report based on Accumulated Transaction
NORMAL : To select Report based on Normal Transaction
SALES : To select Report based on Sales Transaction
ALL : To select Report based on All Transaction
SORT BY
PRICE : Actual Total Price order prints (Unit Price Base).
WEIGHT : Weight Total order print.
QUANTITY : Quantity Total order print.
PROFIT : Gross Profit Total order print.
PLU NO : PLU number order print
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
ORDER TYPE
ASCENDING : Ascending order print.
DESCENDING : Descending order print.
PRINT TYPE
TRUNK : Printing Grand Total of Main Group.
BOUGH : Printing Grand Total of Main Group and PLU Total.
PRINT LIMIT
For setting the report range, Department Number, Main Group Number, PLU Number,
Clerk number to start and finish is to be entered.
LEVEL TYPE
DEPT : Department.
MG : Main Group.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2 Entry to Report Mode
OPERATION DISPLAY
1. In MENU MODE screen.
2. Touch [REPORT] key to enter to REPORT

GENERATOR screen
Note:
1. Touch [MENU] key o to exit REPORT
GENERATOR screen.
2. [CONFIG] key used to configure which
printer that will use to print a report
3. Touch the desired key to go to the desired

Programming Mode. (e.g. PLU Report)
Note:
1. Touch [EXIT] key to exit REPORT
MODE screen.
2. Touch [VIEW] key to view report.
3. Touch [PRINT] key to print report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.1 PLU Report
PLU Report is used to view/print transaction data separated by PLU number. On PLU Report, Sales
transaction report is printed depending on the date range selection.
Example: Printing report for PLU Report (LAST 7 DAYS).
OPERATION DISPLAY
1. In REPORT GENERATOR screen.
Touch [PLU REPORT] key to enter to PLU

REPORT MODE screen.
2. Set the printing order by touching the boxes

and select the desired data or by using the
numeric key to enter in number.
For example:
- DATE RANGE: 23-05-12 to 29-05-12
Note: Also can select by pressing
[TODAY] or [LAST 7 DAYS]
button
- PRINT TYPE: NORMAL
- SORT BY: PLU NO
- ORDER: DESCENDING
- PLU RANGE: 1 to 20
- MG RANGE : 1 to 999
3. Touch [PREVIEW] key to view the report.
Note:
1. Touch [UP] or [DOWN] key, to view
continues of report.
2. Touch [EXIT] key to exit view PLU Total
Report.
3. Touch [ZOOM IN] or [ZOOM OUT] key
to zoom in or zoom out preview report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
4. Touch [PRINT] key to print out the report.
Note:
1. Touch [MENU] key, to back to Menu
Mode display.
Sample: PLU Report
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.2 Dept Report
Department Total Report is used to view/print transaction data separated by Department number.
On Department Total Report, Sales transaction report is printed depending on the date range
selection.
Example: Printing report for Department Total Report (TODAY).
OPERATION DISPLAY
Touch [DEPT REPORT] key to enter to

DEPT REPORT MODE screen.

and select the desired data
For example:
- DATE RANGE: 29-04-10 to 29-04-10
button
- PRINT TYPE: TRUNK
- SORT BY: PRICE
- ORDER: ASSCENDING
Note:
Report.
3. Touch [ZOOM IN] or [ZOOM OUT]
key to zoom in or zoom out preview
report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: Department Report
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.3 Clerk Report
Clerk Report is used to view/print transaction data separated by Clerk Number. On Clerk Report,
Sales transaction report is printed depending on the date range selection.
Example: Printing report for Clerk Report (TODAY).
OPERATION DISPLAY
Touch [CLERK REPORT] key to enter to

CLERK REPORT MODE screen.
2. Select the date range and use numeric key

to entry in the number
For example:
- DATE RANGE: 29-05-12 to 29-05-12
button
- CLERK RANGE: 1 to 999999
Note:
Report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: Clerk Report
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.4 Clerk LOG
Clerk Report is used to view/print all transaction that had done by CLERK
Example: Printing report for Clerk LOG Report (TODAY).
OPERATION DISPLAY
Touch [CLERK LOG REPORT] key to enter

to CLERK LOG REPORT MODE screen.

For example:
- DATE RANGE: 19-12-15 to 19-12-15
button
- Select Printer Type [ALL]
Note:
Report.
report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: Clerk Log
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.5 Terminal Report
Terminal Report is used to view/print transaction data separated by Terminal Number. On Terminal
Report, Sales transaction report is printed depending on the date range selection.
Example: Printing report for Terminal Report (TODAY).
OPERATION DISPLAY
Touch [TERMINAL REPORT] key to enter

to TERMINAL REPORT MODE screen.

For example:
- DATE RANGE: 29-05-12 to 29-05-12
button
- PRINT TYPE: TRUNK
- TERM: 1 to 256
Note:
Report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: TERMINAL REPORT
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.6 Store Summarized Report
Store Summarized Report is used to view/print transaction data separated by Store. On Store
Summarized Report, Sales transaction report is printed depending on the date range selection.
Example: Printing report for Store Summarized Report (LAST 7 DAYS).
OPERATION DISPLAY
Touch [STORE REPORT] key to enter to

STORE REPORT MODE screen.

For example:
- DATE RANGE: 23-05-12 to 29-05-12
button
Note:
Report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: Store Summarized Report
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.7 24 Hour Report
24 Hour Report is used to view/print transaction data separated by 24 hour transaction. On 24

Hour Report, Sales transaction report is printed depending on the date range selection.
Example: Printing report for 24 Hour Report (TODAY).
OPERATION DISPLAY
Touch [24 HOUR REPORT] key to enter to

24 HOUR REPORT MODE screen.

For example:
- DATE RANGE: 29-05-12 to 29-05-12
button
Note:
Report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: 24 Hour Report
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.8 Void Report
Void Report is used to view/print transaction data separated by Void transaction. On Void Report,
Example: Printing report for Void Report (TODAY).
OPERATION DISPLAY
Touch [VOID REPORT] key to enter to

VOID REPORT MODE screen.

For example:
- DATE RANGE: 29-05-12 to 29-05-12
button
Note:
Report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: Void Report (Today)
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.9 Tax Report
Tax Report is used to view/print Label data separated by Tax. On Tax Report, Sales transaction
report is printed depending on the date range selection.
Example: Printing report for Tax Report (TODAY).
OPERATION DISPLAY
Touch [TAX] key to go to Tax Report Mode

screen.

For example:
- DATE RANGE: 19-12-15 to 19-12-15
button
- TERMINAL: TERM1(--)
Note:
Report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: Tax Report
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.10 Queue Report
Queue Report is used to view/print Label data separated by Queue. On Queue Report, Sales
Example: Printing report for Queue Report (LAST 7 DAYS)
OPERATION DISPLAY
Touch [QUEUE] key to go to Queue Report

Mode screen.

For example:
- DATE RANGE: 15-12-15 to 21-12-15
button
- PRINT TYPE: SUMMARY
- SORT BY: DAY (BRIEF)
Note:
Report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: Queue Report (Today)
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.11 Store Report
Store Total Report is used to view/print transaction data separated by store. On Store Total
Report, Sales transaction report is printed depending on the date range selection.
Example: Printing report for Store Total Report (LAST 7 DAYS).
OPERATION DISPLAY
Touch [STORE TOTAL REPORT] key to

enter to STORE REPORT MODE screen.

For example:
- DATE RANGE: 23-05-12 to 29-05-12
button.
- PRINT TYPE: TRUNK
- INCLUDE CLEARED TRANSACTION: NO
Note:
2. Touch [EXIT] key to exit view PLU
Total Report.
report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: Store Total Report
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.12 MG Report
MG Report is used to view/print transaction data separated by MG number. On MG Report, Sales

Example: Printing report for PLU Total Report (TODAY).
OPERATION DISPLAY
Touch [MG REPORT] key to enter to MG

REPORT MODE screen.

For example:
- DATE RANGE: 21-12-15 to 21-12-15
button
- PRINT TYPE: TRUNK
- SORT BY: PRICE
- ORDER: ASCENDING
- DEPT RANGE: 1 to 99
Note:
2. Touch [EXIT] key to exit view PLU
Total Report.
report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: MAIN GROUP Total Report
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.13 Inventory Report
Inventory Report is used to view/print transaction data separated by Inventory. On Inventory

Report, inventory transaction report is printed depending on the date range selection. In Registration
mode use Inventory function key to select type of mode (Normal Sales, Inventory, Garbage,
Ordering and Reception) and do operation. Other than Normal Sales Mode, all other mode will
record to Inventory report.
Example: Printing report for Inventory Report (TODAY).
OPERATION DISPLAY
Touch [INVENTORY REPORT] key to

enter to INVENTORY REPORT MODE screen.

For example:
- DATE RANGE: 29-05-12 to 29-05-12
button
- PRINT TYPE: STOCKTAKING
Note:
Report.
report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: Inventory Report
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.14 Traceability Report
Traceability Report is used to view/print transaction data separated by Traceability. On

Traceability Report, Sales transaction report is printed depending on the SPEC setting.
Example: Printing report for Traceability Report.
OPERATION DISPLAY
Touch [TRACEABILITY REPORT] key to

enter to TRACEABILITY REPORT MODE
screen.
2. Set the SORT BY printing.
For example:
- DATA SOURCE: MANUAL AND
PREPACK
- SORT BY: PLU
- TRACEABILITY: 1
Note:
Report.
report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: Traceability Report
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.15 Prepack Report
Prepack Report is used to view/print transaction data separated by Prepack Mode transaction. On
Prepack Report, Sales transaction report is printed depending on the date range selection.
Example: Printing report for Prepack Total Report (TODAY).
OPERATION DISPLAY
Touch [PREPACK TOTAL REPORT] key to

enter to PREPACK REPORT MODE screen.

For example:
- DATE RANGE: 30-05-12 to 30-05-12
button
- PRINT TYPE: BOUGH
- LEVEL: DEPT
- DEPT RANGE: 1 to 99
Note:
Report.
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: Prepack Total Report
––––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.16 Grand Total Report
Grand Total Report is used to view/print transaction data separated by Grand Total Transaction.
On Grand Total Report, Sales transaction report is printed depending on the date range selection.
Example: Printing report for Grand Total Report (TODAY).
OPERATION DISPLAY
Touch [GRAND TOTAL REPORT] key to

enter to GRAND TOTAL REPORT MODE
screen.

For example:
- DATE RANGE: 30-05-12 to 30-05-12
button
Note:
Report.
––––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: Grand Total Report
––––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.17 ABC Analysis Report
ABC Analysis Report is used to view/print transaction data separated by ABC Analysis. On ABC
Analysis Report, Sales transaction report is printed depending on the date range selection. ABC Report
is used to check the sales situation of every MG or PLU. The share of every MG or PLU against total
sales price is printed on ABC Analysis Report by descending order.
The printed shares by descending order are divided into 3 ranks: A rank, B rank and C rank.
(1) Rank A includes the MG or PLU whose accumulated share is less than 75%.
Even if the accumulated share exceeds 75%, the last added MG or PLU will be included in Rank A.
(2) Rank B includes the MG or PLU whose accumulated share is between 75% ~ 95%.
Even if the accumulated share exceeds 95%, the last added MG or PLU will be included in Rank B.
(3) Rank C includes the MG or PLU whose accumulated share is between 95% ~ 100%.
Even if the accumulated share exceeds 95%, the last added MG or PLU will be included in Rank B.
Example: Printing report for ABC Analysis Report (TODAY).

OPERATION DISPLAY
Touch [ABC ANALYSIS REPORT] key to

enter to ABC ANALYSIS REPORT MODE
screen.

For example:
- DATE RANGE: 30-05-12 to 30-05-12
button
SORT BY: PRICE
- LEVEL: MG
- MG RANGE: 1 to 999
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Report.
Note:
Mode display.
Sample: ABC Analysis Report
–––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.18 Void Label Report
Void Label Report is used to view/print Label data separated by Void Label. On Void Label Report,
Example: Printing report for Void Report (TODAY).
OPERATION DISPLAY
Touch [VOID LABEL REPORT] key to go

to VOID REPORT MODE screen.

For example:
- DATE RANGE: 18-12-15 to 18-12-
15
button
Note:
Report.
––––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
OPERATION DISPLAY
Note:
Mode display.
Sample: Void Label Report
––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
3.2.19 Batch Report
Batch Report is used to view/print transaction data separated by setting done in Batch Report
Programming. On Batch Report, Sales transaction report is printed depending on the setting done
in BATCH REPORT PROGRAMMING under Programming Mode [SETUP]. Please refer to Batch
Report File under Setup Programming Mode.
OPERATION DISPLAY
1. In REPORT GENERATOR screen touch

[BATCH] key and select 2: BATCH 2
Note:
Report.
Note:
Mode display.
––––––––––––––––––––––––––––––––––––––––––––––––
Report Mode
Sample: Batch Report of STORE TOTAL REPORT in REPORT MODE
––––––––––––––––––––––––––––––––––
Product Maintenance
4.1 Thermal Head Cleaning
ProductMaintenance
To maintain good quality print-outs and long life span for the thermal print head, regular cleaning
of the thermal print head is required. Please use the cleaning kit supplied with the product.
Instruction
(1) Turn OFF Scale by Main Power Switch.
(2) Open the printer door by pulling the printer latch outward horizontally.
(3) Swing open the printer door in a clockwise direction.
(4) Pull out the cassette horizontally
(5) Use the tip of the cleaning pen to clean the thermal head portion (Black part) as shown in
Fig. 1:
CAUTION
Use only the cleaning pen from the provided cleaning kit.
Do not clean or try to remove dirt or anything sticking on thermal head.
With sharp objects-this will DAMAGE the thermal print head.
CAUTION
There is a cutter at the printer door near the dispenser.
Take care not to touch or cut your fingers against the cutter.
(6) After cleaning, push back the cassette into the main unit until a lock sound is heard.
(7) Close the printer door by pushing at the lower area of the printer door until a lock sound is
heard.
(8) Refer to diagram below:
––––––––––––––––––––––––––––––––––
Product Maintenance
(9) Turn ON the scale, and depress [FEED] key to feed label/receipt.
–––––––––––––––––––––––––––––––––––––––––––––––––––
Appendices
5.1 Error Message
Appendices
5.1 Error Messages
The machine beeps and following error messages appear on touch screen, if incorrect operation is
performed on Registration Mode. Some error message appears is:
No. Error Message Causes

1. Printer Head Open Printer’s head is open, please push the printer door.
Label sensor sense no label. No more labels.
2. Printer Paper End
Replace label roll.
3. Please feed label Label miss feed, press FEED key to align label.
Peel sensor activated, remove label away from
4. Please peel-off label
sensor.
Remove cassette and set cassette switch to
5. No Label/Receipt Printer
Label/Receipt.
6. Price overflow Accumulated total price is overflow, check unit price.
No total price for item. Unit price, weight or quantity
7. Zero Total Price
is 0.
No unit price for item. Unit price, weight or quantity
8. Zero Unit Price
is 0.
9. Unit price override is disabled Not allow to change the unit price after calling PLU.
10. Below minimal weight Weight is below minimum weight set when printing.
Display when some functions can’t use if yet select a
11. Please select PLU
PLU.
After call up PLU, please put item on platter in order
12. Please put item on the platter
to print label.
Display when do re-zero and the weight is greater
13. Remove items
than the re-zero range.
Display when to new transaction but the weight
14. Put new item
display not zero/the item yet removed.
Display some function keys not allowed to weight
15. Weight item not allowed
item.
Display some function keys not allowed to non
16. Non weight item not allowed
weight item.
17. Error in tare operation Tare value is invalid. Please enter correct tare value.
When force tare is enabling, a tare weight must be
18. Tare Needed
entered.
Manual weight entry not Display when weight item change to non weight
19.
allowed item.
20. Manual price entry not allowed Display when user wants manual price entry.
21. Total weight Out of range Insufficient weight set when printing.
22. Invalid password Password is invalid. Please enter correct password.
––––––––––––––––––––––––––––––––––––––––
Typical Operation
23. Not allowed in self-service Some functions are not allowed in Self-Service Mode.
24. Prepack is disabled Not allow to go to the Prepack Mode.
25. Manual is disabled Not allow to go to the Manual Mode
26. Use in PREPACK mode Some functions only valid in Prepack Mode.
Not allowed use in Prepack
27. Some functions are not allowed in Prepack Mode.
mode
Not allowed use in Manual
28. Some functions are not allowed in Manual Mode
mode
29. Use in Manual mode Some functions only valid in Manual Mode.
Display when to select advertisement, but the
30. Advertisement not exist
advertisement number not exist.
31. PLU not found No such PLU data or number exists.
Display when use Auto PLU Call function key, but
32. Auto PLU Call Disabled
Auto PLU spec not allowed
Calling the same clerk at the same time when in
33. Clerk is busy
floating clerk.
Display when use Login function key, but Login spec
34. Clerk Login Disabled
not allowed
In COLLI, when content PLU is tried to register but
35. Total Weight/Qty out of range
the weight/qty is not in the programmed range.
Not allowed to replace this In COLLI, when a content PLU is tried to replace but
36.
item is not programmed to be replace.
Display when the machine detected that the
37. Switching local server
database server is down.
Display when the machine detected that the
38. Switching remote server
database server is OK again.
39. Flex key not allowed Display flex key can’t use on Registration mode.
40. Flex key must input amount Display to use flex key must input amount.
Display when user use Reprint Last Receipt function
41. Can’t find last receipt
key, but the clerk selected not printed a receipt.
Display when use Tax function key, but spec Tax not
42. Tax disabled
allowed.
Display when to select desired Shop name or etc, the
43. Number invalid
desired number is invalid.
Display when to reprint receipt, the receipt number
44. Record not existed
entry id not record.
Display when to use Image function key, spec is
45. Logo image disable
disabling.
Display when to print an ingredient, but there are
46. Ingredient Not Exist not ingredient selected. Please select an Ingredient
to be print.
Display when an
47. Saved
Inventory/Garbage/Ordering/Reception is finished.
Display when use function key button, but spec
48. Preset Key Not Assign
Function key not assigned
––––––––––––––––––––––––––––––––––––––––
Typical Operation
Display when use Allergen Search function key, but
49. Search Name can’t be Empty the search name is empty. Please insert the name
want to search.
50. Half Price Already Activated Display when repeat to use Half Price function key.
Display when use Traceability function key on PLU
Traceability Not Allowed in
51. hasn’t assign traceability. Please use Traceability FK
PLU
on PLU has assign traceability item.
––––––––––––––––––––––––––––––––––––––––––––––
Release Note
SM-5300
ReleaseNote
Serial No. Date Description of Changes Remarks

001 21 Dec 2015 1. Page 8 Edit Specification add SM5300-SSP 19” Edition 2
spec
2. Page 14 Add Overall Layout of SM-5300SSP 19”
3. Page 79-80 Add Queue Report
4. Page 95-96 Add Void Label Report

SM5300 User Manual Edition 03

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USER MANUAL

Model SM-5300 User Manual|1

Table of Content .....................................................................................................1

Report Mode .........................................................................................................57

Model SM-5300 User Manual|1

Product Maintenance ............................................................................................98

Model SM-5300 User Manual|2

Teraoka Weigh-System Pte Ltd,

Model SM-5300 User Manual|3

FOR PLUGGABLE EQUIPMENT, THAT THE SOCKET-OUTLET SHALL BE INSTALLED

DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY

LASER RADIATION DO NOT STARE INTO BEAM CLASS 2 LASER PRODUCT

Model SM-5300 User Manual|4

Federal Communication Commission Interference Statement

FCC Radiation Exposure Statement: (Canada)

IDA Compliance Statement: (Singapore)

Model SM-5300 User Manual|5

Model SM-5300 User Manual|6

Variation : Description Model Dimension (D x W x H in mm)

Capacity : 15kg (Less than 6kg, e= 2g increment, 6kg to 15kg, e= 5g increment)

Display Resolution : 1/6000

Printing : Direct Thermal Printer

Power Consumption : 50W max. (20W nominal)_0.5A max. (0.2A nominal)

Operating Temperature : -10 °C to + 40 °C

Model SM-5300 User Manual|7

Operation Humidity : 15% to 85%RH

CPU : ARM Cortex A9 (iMX6 Solo) Single Core 1GHz

System Memory : Built-in NAND Flash 1GB

Storage : 512MB DDR3

I/O Interface : 1 x Ethernet 10/100 Base T

Optional Interface : USB WLAN

Model SM-5300 User Manual|8

1.2.1 SM-5300 Bench Type

Model SM-5300 User Manual|9

1.2.2 SM-5300 Pole Type

1. Front and Back View

2. Left and Right Side View

3. Top View Display

1.3.2 Overall Layout of SM-5300P

2. Left and Right Side View Display

2. Left and Right Side View

1.3.5 Indicator Display

1. Registration Mode Screen

No. Area /Function USAGE

No. Area /Function USAGE

 Enter numeric data.

 CLEAR key is used for clearing entered data.

 Set/Clear the tare value.

 Used for feeding label or receipt.

1.4.1 Receipt, Label and Linerless Specification

LABEL TYPE LABEL SIZE PCS/ROLL

10 kinds of letter sizes are available as follows:

Label Format: T1 ~ T12

Sliding to Left Side

2. Swing open the printer door.

3. Pull out the cassette and remove the empty roll.

Push printer door to

1. MENU MODE ~> [MAINTENANCE

2. Touch the [DATE AND TIME] key to