Resolución de Fallas Suavizador de Agua
Resolución de Fallas Suavizador de Agua
Resolución de Fallas Suavizador de Agua
2. The unit will not Water meter disc is not turning See number 1 above
go into automatic
regeneration Control disc will not automatically Replace regeneration start pawl
advance out of service position
3. No vacuum in Check stems missing or not working Replace or add check stems
brine position correctly
4. Short salting The brine drum is not level. The grid Level the brine drum.
system allows a water level no more
than 1" above the grid. If the brine drum
is not level, it may exceed this.
5. Bridged salt in the Salt has solidified in the drum Carefully move the salt around
brine drum to break up the mass of
solidified salt.
6. The by-pass is An open by-pass allows water to flow Close the by-pass
open around the system without any
treatment at all
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CP Softener Series Owner’s Manual
7. The by-pass is This can be determined by testing the Repair or replace the by-
leaking water at a soft water tap. With the water pass.
still running, disconnect the brine line at
the valve and test the water. Water that
tests soft at the brine fitting and hard at
the tap indicates a by-pass that is leaking.
8. Brine drum does The brine valve is set incorrectly Set the brine valve according
not refill or to instructions on the brine
overfills valve installation sheet in the
owner's pack or tech manual
Frequent Regeneration
Problem Reason Solution
1. The customer If customers previously owned an electric Explain to the customer how
does not unit with timer based regeneration, they the Kinetico softener works.
understand may not realize that Kinetico units can Emphasize that regeneration
Kinetico units regenerate at any time of the day or night is controlled by the
measurement of water use
rather than on an arbitrary
timed basis.
2. High water usage The customer may be using more water Obtain a water-bill (if
than he realizes customer is on a city water
system) and determine how
much water should be used.
Average water consumption
is 75 gallons per day per
person.
3. The unit does Incorrectly labeled meter disc. Verify that Install the correct meter disc
regenerate too the number of slots on the disc match the
frequently number molded on the disc.
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High Salt Consumption
Problem Reason Solution
1. Regenerates too See the section entitled Frequent See the section entitled
frequently. Regeneration Frequent Regeneration
2. Water level in the The brine valve is set wrong or non- Verify the brine valve setting.
brine drum is too conforming Replace non-conforming
high. brine valve.
The brine valve or the brine drum is dirty Clean brine valve and drum
1. Restricted drain The drain is kinked or clogged Clear any obstructions. Make
line sure that the drain line flows
smoothly and unrestricted.
2. Low water The unit should not see water pressure Test the outlet pressure with
pressure drop below 15 psi on the outlet at any the unit in backwash and one
time. During the backwash portion of the faucet at high flow. Measure
regeneration cycle, it must hold at least the pressure by placing a
15 psi or the brine may not rinse out gauge on the brine fitting.
completely. Raise pressure if below 15
psi.
3. The backwash flow Without enough backwash flow to the Clean the backwash flow
control is plugged drain, the unit cannot wash all the salt control
from the media tanks
4. The drain is Such drain runs can put back-pressure on Locate a closer drain or use a
extremely long or the unit and restrict the drain flow. This larger diameter drain line
placed higher than causes the same result as number 3
8 feet above the above.
floor
5. The upper Foreign material that finds its way into the Clean upper distributors.
distributors are media tanks may be collected around the Install a prefilter
plugged. (This upper distributors during backwash,
does not apply to clogging them
High Efficiency
softeners)
6. Water level in the The brine valve is set wrong or non- Verify the brine valve setting.
brine drum is too conforming Replace non-conforming
high brine valve
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CP Softener Series Owner’s Manual
Iron Bleed-through
Problem Reason Solution
1. Customer Previous iron buildup inside existing Verify that customer plumbing
plumbing plumbing after the water softener is the problem by testing the
water quality at the brine
fitting with water running
2. The water meter The composition of raw water can change Check the hardness and iron
disc is not set with time content of raw water. Install
properly for the correct disc for current
current raw water raw water conditions.
conditions
3. The salt setting is The composition of raw water can change Check the hardness and iron
not set properly with time content of raw water. Set the
for current raw brine valve for current raw
water conditions water conditions
4. The iron may be Ferric iron is not removable by ion Verify by using the demo
ferric iron exchange softener to determine if iron is
removable by ion exchange.
Add additional equipment if
needed
The iron may be finer than the micron Install a cartridge with finer
rating of the installed prefilter cartridge micron rating
5. The customer's A galvanized pressure tank will create Replace the galvanized
plumbing may oxidized iron pressure tank with a bladder
include a style pressure tank
galvanized
pressure tank.
Pressure loss
Problem Reason Solution
1. Reduced pressure The prefilter is clogged Replace the clogged prefilter
entering the unit
2. The upper and/or Foreign matter from the input lines is Clean the distributors. Add a
lower distributors accumulating in the distributors prefilter to eliminate the
are plugged foreign matter before it
enters the unit.
36
Water Running to Drain
Note: With softeners and filter/softeners, start by testing the drain water. If the drain water is hard, the tank
currently in service has a problem with its drain valve. If the drain water is soft, start with number 1 below.
2. Bad control disc A scored control disc will allow a fast drip Replace the control disc
to a pencil sized stream to flow through
the drain
3. The drain or Foreign matter under the seals will not Disassemble and remove the
control valve seals allow them to seat properly foreign matter from seals
are not seating
properly
4. Low water If the water pressure is less than 15 psi Increase water pressure
pressure (CP208-210) or 25 psi (CP213-216) at the
brine fitting the system may not operate
properly
5. The Main Valve The quad rings may be rolled, pinched, Replace and re-silicone the
piston quad rings torn or just dirty. quad rings.
or Level 4 internal
quad rings are not The quad rings may be chloramine or Replace quad rings with
sealing. chlorine damaged if on a chlorine treated silicone seals. Order
water supply. chloramine kit, part number
10534.
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CP Softener Series Owner’s Manual
2. Treated water has This is due to heavily chlorinated raw city Install a carbon filter
chlorine odor water
and/or taste
3. Treated water has In high TDS (1000+) applications, salt Inform the customer of the
a salty taste taste may be present due to the ion Kinetico Drinking Water
exchange process or sodium chloride in System or Commercial RO
the raw water System
4. Treated water has The raw water may have traces of tannins If tannins are present, use
a yellow tint present tannin softener
5. Treated water has The magnesium rod in hot water tanks Remove this rod from the hot
an odor (hot water can cause a reaction that gives off an water heater. An alternative
only) odor of rotten eggs rod may be installed.
38
Leaks
Problem Reason Solution
1. Water leaks from Main Valve screws are not tightened Depressurize the unit and
any of the tighten the Main Valve
assembly levels screws
3. Water leaks at the The base is not tightened properly Tighten base
main base or
remote base The O-ring on the base is pinched or Replace base O-ring
missing
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CP Softener Series Owner’s Manual
Equipment Noise
Problem Reason Solution
1. The unit makes a The control disc is not flat on the ceramic, Replace the control disc,
squealing noise causing the drain valve to flutter balance piston spring and the
balance piston O-ring. You
may also want to change the
drain valves and seals.
2. The unit makes a On new installations, there may be some Run through an entire cycle
gurgling, hissing air trapped in the unit initially to allow the air to escape
or bubbling sound
Air is being drawn into the plumbing Identify air leaks in the
plumbing and fix them
The brine line and/or the brine valve are Identify and replace the faulty
not air checking part(s)
2. The unit sticks in The regeneration start pawl is broken or Replace or install
service cycle missing regeneration start pawl
40
PARTS
Complete Valve Level One
Level 1 Assembly
CP 208s OD ................... 11205
CP 210s OD ................... 11133
CP 213s OD ................. 11240A
CP 216s OD ................. 11242A
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CP Softener Series Owner’s Manual
Gearing Nozzles
Regeneration Gearing
Micro Nozzle
0.05 gpm – 5 gpm ...........................10880B
½ Louver Nozzle
0.3 – 25 gpm ..................................... 11018
Meter Gearing
Regeneration Gearing
Unit (time) ................................. Short hand 1” Brass, Solder ................................ 11049
turbine (t) CP 208 (45 min.) ...................... s-2-1-5-4-j8
CP 210 (90 min.) ...................... s-2-3-4-4-j8
CP 213 (90 min.) ...................... s-2-3-4-4-j8 1 ¼” PVC, Glue .............................11615A
(c) (d) CP 216 (90 min.) ...................... s-2-3-4-4-j8
(b) 1 ¼” Noryl - MNPT ............................ 10739
Part ........................................ Number
(a) Gear Stem ................................... 1521 1 ¼” Noryl - BSP ............................... 11692
(s) gear stem Gear 2 ......................................... 1523 1” Noryl - MNPT ................................ 11691
Turbine (#8 jet) ....................... 11011A
Turbine (#10 jet) ........................8781F
1” Brass, FNPT ................................. 10749
42
Level 2 Level 5
Vent Tube ........................... 1480
Level 3
Drain Elbow (1/2”) ............... 7870
Drain Elbow (5/8”) ............... 7873 Drain Valve Seal . 7869 ..... 8193A
Level 3 Seal (Red, LSR) ..... 8631 Main Base Seal ...................... ............ 8620
Throat, CP 208 (tan) ........... 3343
Throat, CP 210 (white) ........ 1043 Check Stems ....................................... 8627
Throat, CP 213/216 (ylw) .... 6017
Main Base ...................................... 14602A
Venturi Throat O-ring .......... 1460
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CP Softener Series Owner’s Manual
Connector Pipe
208 (8”)......................................... 11097A
210 (10”)....................................... 11030B
213 (13”)......................................... 8081A
216 (16”)............................................ 9213
Connector Link
208 (8”).............................................. 2845
210 (10”)............................................ 2846
Media
213 (13”)............................................ 8079 3
Softening Resin (1 ft bag) ................................................ 13672
216 (16”)............................................ 9212 3
Gravel (1 ft bag) .............................................................. 1226A
44