When Local Beat Global The Chinese Beer Industry
When Local Beat Global The Chinese Beer Industry
When Local Beat Global The Chinese Beer Industry
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Autumn 2001
40 Loizos Heracleous
bring their other commercial operations to bear of the pie in 2001, this was well down on the over
in a number of areas, they have access to people, 800 competitors in the mid-1990s, before the wave of
they know the market and understand the rate bankruptcies and consolidation started (Granitsas
of change required. We have been able to 2001). Consolidation is expected to continue, reducing
harness our knowledge of the beer industry with the number of competitors to around 325 by 2004
their knowledge of China and come up with an (Everatt and Nawar 2000). Commentators predict that
awesome team.” given this rate of consolidation the total number of
(Everatt and Nawar 2000, p10)
Autumn 2001
42 Loizos Heracleous
Issues and Lessons: Doing Business in markets and infrastructure. These should be taken
China seriously and planned for by foreign entrants. In
Only a minority of firms that try to profitably addition to these macro-environmental features, the
penetrate China succeed, and those that do often need story of the Chinese beer industry shows that foreign
several years, local knowledge and deep pockets to entrants should try to gain a deep understanding of
build viable competitive positions. Many consumer behaviour in the particular local market.
multinationals view China as the last frontier of
globalization, and have either entered it or plan to However, the situation in the beer industry, where a
enter it in the near future. Beer is in some ways a special low-cost strategy was more suitable, does not mean
case. But the problems experienced by foreign entrants that foreign firms attempting to build a differentiation
to this market and success of the SAB’s localized position will necessarily fail, as the example of Coca-
strategy helps to place in perspective the perils and Cola illustrates (see box overleaf). In the context of
uncertainties of competing there. technology-related ventures in particular, the Chinese
government is demanding the transfer of state-of-the-
In the beer industry, tailoring the competitive strategy art technology from foreign partners, before giving
to the local environment proved the most important approval to joint ventures (Meyer 2001). Studies in
factor for success. Unsuccessful foreign competitors the electronics industry, in addition, show that firms
attempted to compete based on differentiation that enter China using a capital and technology-
(premium pricing and superior product quality). While intensive strategy tend to perform better than firms
this strategy can be successful in more developed entering with a labour-intensive strategy (Li et al
markets, in this case firms failed to appreciate the 2000).
particular features of the China market: the high price
sensitivity of consumers; the high level of patriotism The case of the beer industry also illustrates the limits
when it comes to drinking beer; the difficulty of of strategic planning in uncertain and volatile
converting brand awareness to actual purchases; and environments. Most foreign market entrants built
the notoriously underdeveloped distribution systems. state-of-the-art breweries with high production
The high level of fixed costs involved in beer capacity, based on the robustness of China’s economy,
production exacerbated the situation. the expected growth of the Chinese beer market (Table
1), and their confidence of capturing a significant
The minority of foreign competitors who succeeded, share. There were too many unknowns, however.
on the other hand, followed a low cost strategy (low Several other foreign competitors were either doing
production costs, merely acceptable product quality or planning to do the same thing shortly after. Almost
and low selling price) combined with the following: all foreign entrants were chasing the same, tiny
careful understanding of local consumer behaviour; premium beer segment. Competitive tactics proven to
investment in local brewers and local brands; gradual be successful in the West were of questionable validity
raising of quality standards and the technological in China. Unforeseen problems cropped up, relating
competence of local brewers they invested in; to such things as distribution infrastructure, apathetic
proceeding cautiously in terms of investment levels workforces, political obstacles and local
and pace; and learning from prior experience in protectionism. This situation highlights the limits of
developing countries. strategic planning but also the virtues of flexibility
and learning from experience.
None of the above strategies is inherently better than
the other; their effectiveness depends on the industry The experience of foreign brewers in China also
and macro-level context. The features of the mainland illustrates the inflexibility of strategic commitments
Chinese context meant that the beer market was not and the high price that has to be paid if the wrong
developed enough to accommodate and respond to commitments are made. For example, foreign brewers
Western-style competitive tactics such as advertising who had been losing tens of millions of dollars annually
blitzes aiming to build emotional/lifestyle associations could not afford to wait until a viable premium market
with the product, and reliance on powerful global segment developed. They felt they had to sell their
brands. Table 2 illustrates several features of the state-of-the-art assets at bargain basement prices. This
Chinese context, especially with regard to labour strengthened their competitors who bought those
Autumn 2001
44 Loizos Heracleous
Coca-Cola in China
Coca-Cola has been making profits in China since US$26m on advertising in China during 2000. In
1990, having built its first bottling plant there in 1984, it was the first foreign firm to advertise on
the 1930s (Weisart 2001). Much of its success in CCTV, the national television station. In 1996 it
China has to be attributed to the fact that it entered enlisted retired neighbourhood officials to
the country with one of the world’s best-known promote its drinks, increasing its brand
brands. Coke encapsulated a lifestyle that was awareness in the process. 98% of Coca-Cola’s
aspired to by most of the inhabitants of this planet. supplies are procured domestically. The company
This advantage allowed Coca-Cola to succeed in has provided local suppliers with financial
China with a premium, differentiated strategy. assistance and technical advice to help them
Nevertheless, it also did the right thing in terms of improve their quality standards and reliability.
local adaptation. On distribution, the company has built at least
one sales centre with its own fleet of trucks in
It currently has ownership stakes in 24 bottling each town with over 1m population. It also
joint ventures, and two factories producing launched a program called Partnership 101,
concentrate. Most of Coca-Cola’s joint ventures providing around 900 wholesalers with training
are with Chinese government agencies, an example and management assistance in selling its drinks.
of the crucial importance of having good The result is that Coca-Cola’s drinks reach 80%
government relations in China (see also Sanyal and of China’s 1.25bn people.
Guvenli 2001). It has followed a localization
strategy in all aspects of its operations, including The average consumption of Coke in China is eight
marketing, supplies and distribution. Instead of 250ml servings per person annually, as opposed to
simply promoting its flagship brand, it has also 400 servings per person in the US. This is thought
developed local brands through Tianjin Jin Mei to indicate the huge potential of this market. Coca-
Beverage Co, a 50-50 joint venture formed in 1993 Cola commands around 47% market share of
with a government agency. Its Tianyudi (Heaven China’s carbonated drinks market, as opposed to
& Earth) and Xingun (Smart) brands have been 19% held by its rival, Pepsi (Gilley 2001). The
phenomenally successful and outsell its flagship company aims to double its sales in China over
Coke, Sprite and Fanta brands. The company spent the next five years.
assets, making any future success even more unlikely technology. But striking an alliance with the wrong
and creating a vicious circle for themselves. Should partner can open up a can of worms. Differences in
they have stayed in China instead? The problem is each partner’s strategic goals can create destructive
that there is no adequate data for making rational conflicts. Foreign partners almost always have a
investment calculations. Any assumptions on the longer-term outlook and want to invest in such things
timeframe required to build a viable presence in the as brand-building, distribution capabilities, or
premium beer segment, for example, would be little upgrading of operations. Local partners may be more
better than wild stabs in the dark. In this context, the interested in quick profitability. Research suggests that
more conservative approach of brewers following the foreign firms entering China through joint ventures
low cost/localization strategy was more suited to this with local firms should try to gain decision-making
environment because it did not bind the firms to control of critical business functions, develop and
inflexible strategic commitments that would drag the retain an effective sales force, develop and retain
whole market penetration strategy down. capable Chinese managers, and be able to understand
and influence government decisions (Osland and
One final point: foreign entrants also need to take Cavusgil 1996).
care who they partner with. Most firms enter China
through joint ventures with local companies, as With South African Breweries, relationships with the
illustrated in the cases of Coca-Cola and SAB. Local Government were handled by their joint venture
companies usually offer local knowledge and partner, China Resources. Guanxi – long-term
connections, while foreign firms contribute capital and relationships or connections, with implications of
reciprocal favours (Tsang 1998) – is still invaluable in China’s anticipated entry into the WTO, which is
China, not least because of inconsistencies in expected to make it more accessible to foreign
government policy and the underdeveloped and investment, means that a deeper appreciation of its
unreliable legal system. Guanxi can help firms in competitive environment is more critical now than ever
navigating the maze of central, provincial and local before.
government bureaucracy and being able to obtain
redress in commercial disputes. However as China
enters the WTO, opens up its markets further, develops Loizos Heracleous ([email protected]) is an
its institutional frameworks, and begins respecting Associate Professor at the National University
intellectual property, the importance of guanxi may of Singapore.
decline in the longer term. The one certainty is that
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