Guide Book (Operations Management)
Guide Book (Operations Management)
Guide Book (Operations Management)
1
Describe operations management, its scope and activities
Describe the decision involved in designing and controlling the operations system.
Understand the concept of product quality
Apply selected quantitative tools, techniques and models in the analysis of decisions.
Unit 1- Introduction to Operation Management
1.1 Introduction
1.2 Concepts and definition of Operations Management
1.3 Related issues of operations management
1.4 Manufacturing Operations Vs Service Operations
1.5 Historical Background Of Production And Operations Management
1.6 Operation and Supply chain Strategy
1.6.1 Operations Strategy Model
1.6.2 Competing with Operation Objectives
1.6.3 Cross-Functional Strategic Decisions
1.6.4 Distinctive Competence
1.6.5 Global Operations and Supply Chains
1.6.6 Supply Chain Strategy
1.6.7 Environment and Sustainable
Unit Two Strategic Decisions
2.1 Designing and Developing Products and Services
2.2 Process Planning and Design
2.3 Facility Location
2.4 Facility Layout
2.6 Job Design and Work Measurement
Unit Three Operating Decisions
3.1 Long Range Capacity Planning
3.2 Aggregate production planning
3.3 Operations Scheduling
Unit Four: Quality Management
4.1 Introduction about Quality
4.2 Dimensions of Quality for Service and Product
4.3 Statistical Quality Control
4.4 Total Quality Management
Evaluation
2
Project work (Empirical Case/industry type) -----------40%
Mid Exam -----------------------------------------------25%
Final Exam---------------------------------------------------35%
Term Paper: Select a company with which you are familiar with write term paper on design of
operations system with particular focus of the selected institution, Weight: (40%)
Topics:
Group one: Designing and developing goods
Group two: Designing and developing Services
Group three: Process Planning and Design
Group four: Facility Location and Facility Layout
Group five: capacity and aggregate planning
The submission date will not later than August 30 /2019
References:
Schroeder, R. G., & Goldstein, S. M. (2016). Operations Management in the Supply Chain
Decisions and Cases (7 ed.). McGraw-Hill Education, 2 Penn Plaza, New York, NY 10121.
Porter A.(2009),Operations Management, Albert Porter and Ventus Publishing
Ram Naresh Roy (2005), A Modern Approach to Production Management, New Age
International Publishers
Name Position Signature Date
Prepared by: Belaynew A. instructor