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    Ra Training Presentation Learning Outcomes Spring 2021

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    This document outlines the learning outcomes for an RA training presentation. The training will cover a wide range of topics to prepare RAs for their role such as when to contact staff for different incidents, how to use required equipment, completing paperwork, conflict mediation, policies, community building, time management, and campus resources. It will also cover critical safety topics like active shooter training, alcohol and drugs, Title IX, and emergency procedures.

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    Ra Training Presentation Learning Outcomes Spring 2021

    Uploaded by

    api-543323726
    143 views7 pages
    This document outlines the learning outcomes for an RA training presentation. The training will cover a wide range of topics to prepare RAs for their role such as when to contact staff for different incidents, how to use required equipment, completing paperwork, conflict mediation, policies, community building, time management, and campus resources. It will also cover critical safety topics like active shooter training, alcohol and drugs, Title IX, and emergency procedures.

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    This document outlines the learning outcomes for an RA training presentation. The training will cover a wide range of topics to prepare RAs for their role such as when to contact staff for different incidents, how to use required equipment, completing paperwork, conflict mediation, policies, community building, time management, and campus resources. It will also cover critical safety topics like active shooter training, alcohol and drugs, Title IX, and emergency procedures.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    143 views7 pages

    Ra Training Presentation Learning Outcomes Spring 2021

    Uploaded by

    api-543323726
    This document outlines the learning outcomes for an RA training presentation. The training will cover a wide range of topics to prepare RAs for their role such as when to contact staff for different incidents, how to use required equipment, completing paperwork, conflict mediation, policies, community building, time management, and campus resources. It will also cover critical safety topics like active shooter training, alcohol and drugs, Title IX, and emergency procedures.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 7

    RA Training Presentation Learning Outcomes

    When to Call the Res Life on Call

    • Discussing the variety of incidents RAs might see and when they need to contact different staff
    members

    How to Setup and Use the RA Phone

    • Share instructions on how to setup RA phone in room


    • Share instructions on how to use RA phone
    • Share the purpose and importance of the RA phone

    Using Housekeeping Equipment & Housekeeping, Maintenance Staff Intros

    • Introduce Housekeeping Staff


    • Introduce Maintenance Staff
    • Tour a housekeeping closet
    • Show how to use housekeeping equipment
    • Show how to submit a maintenance request

    How to complete RCR, Room Change Paperwork, & ESA Overview

    • Discuss what RCR is and it’s function


    • Learn how to complete room change with room change paper work
    • How to check resident in and out
    • Conversation about ESAs on campus and approval information

    Roommate & Suitemate Agreements

    • Learn the importance of completing roommate & suitemate agreements


    • Learn how to complete a roommate/suitemate mediation

    Conflict Mediation

    • Learn about conflict management


    • Learn skills they can use when mediating conflict
    • Be able to practice mediating conflict

    Policy Review

    • Policy Review of what RAs have to enforce


    • RAs will learn where the Guide to Residential Living is located
    • RAs will learn where the Code of Student Conduct is located
    First Floor Meeting

    • Prepare new staff for the community building that is meant to take place at their first floor
    meeting
    • Define what community means within a residential setting
    • Identify why it is important to form community on their floors
    • Practice how to build community on their floors and hall

    Review RA Job Description

    • Introduce staff members to the responsibilities of the RA position


    • Provide students with a greater understanding of the administrative side of the RA position

    Lockouts & Rekeys

    • Show the process in confirming that a student has the right to enter room
    • Show how to use lockbox to pull a master key
    • Show what paperwork is needed for a lockout/rekey and how to complete the paperwork

    Utilizing & Collaborating with RCM (from Perspective of Building Pro Staff)

    • Share the role of a RCM


    • Share ways RAs can collaborate with RCMs
    • Share ways RAs can utilize their RCM
    • Share ways RAs and Pro Staff have collaborated with RCMs

    Social Media Role Modeling

    • Share ways RAs can role model behavior on social media


    • Share expectations from department on University and Departmental social media
    • Share the importance of good role modeling on social media

    Info Fair/Campus Resources

    • Receive a compiled resource key ring for use throughout the year
    • Meet campus partners
    • Learn about the resources our campus partners can provide to our students
    • Discover programs and services applicable to the RA job

    Inclusive Language & Open Dialogue

    • Provide an introduction to inclusive language


    • Allow an opportunity for RAs to define what inclusivity means to them
    • Allow an opportunity for open dialogue on how RAs be mindful of being inclusive in their role
    • Allow an opportunity for open dialogue on how RAs can support their residents
    • Allow an opportunity for open dialogue on how RAs can be a resource for their residents in
    regards to inclusion

    How to build relationships virtually

    • Discuss the importance of building relationships


    • Share ways staff can build relationships virtually

    Life in the Fishbowl

    • Define what life in a fishbowl means


    • Recognize the importance of being a role model, a leader among peers, and a representative of
    the department (in person and on social media)
    • Give examples of situations they should avoid
    • Recognize the added responsibility of being an RA
    • Discuss the challenges of being an RA and a peer (with staff and friends)
    • Predict how their peers may perceive their new position as an RA
    • Collect examples on how to confront their peers when situations arise

    Time Management & Organization Strategies

    • Discuss importance of time management and organization strategies


    • Share ways and resources staff can utilize to manage their time and stay organized

    Customer Service

    • Share importance of customer service


    • Discuss ways to provide customer service when students are upset
    • Discuss importance of follow up and closing the loop

    Community Building & Community Building Model

    • Staff will be introduced to the community building model


    • Staff will learn what their requirements for programming are each semester

    Departmental Expectations/Overview

    • Provide student staff with the department’s expectations


    • Share where RAs can review a copy of their Job Description (separate session reviewing the job
    description in depth)
    • Share evaluation process for RA position
    • Share a general overview of the department and staff that work in it

    Academic Partnerships – with your RCM


    Learning Outcomes:

    • Share the role of a RCM


    • Share ways RAs can collaborate with RCMs
    • Share ways RAs can utilize their RCM
    • Share ways RAs can refer students to their RCM
    • Share ways RAs and Pro Staff have collaborated with RCMs
    • RCM Areas will be shared
    • Review Resident Profiles, any updates, and timeline
    • Review CATch Ups, any updates, and timeline
    • Learn ways to utilize RCM from the RCM perspective

    Teambuilders

    • Provide opportunities for staff to engage, share, and grow with each other through activities
    that bring them closer together.

    Full Staff Welcome

    • Welcome student staff members back to campus for another year!


    • Introduce Residential Living Staff and their roles
    • Provide updates for PEAKS, EXTREMES/RISE, RSA/NRHH
    • Award grade certificates and trophies from Spring 2020
    • Provide the RA staff with an in-depth understanding of the department’s mission, vision, and
    values
    • Lay the foundation for our work as a department for the 2020 – 2021 academic year
    • Introduction to training theme?

    Active Shooter, Drugs, & Alcohol

    • Understand university procedure for active shooters


    • Learn behaviors and skills necessary for active shooter situations
    • Discuss best safety practices on a college campus
    • Discuss alcohol and drug usage statistics
    • Discuss common issues around alcohol use on campus
    • Discuss prevalent or known drugs on campus and what to look for
    • Learn the language and culture of drug communities
    • Learn the signs and symptoms of alcohol or drug use
    • Learn what to expect when UPD arrives on the scene of an incident
    • Any updates regarding services and approach due to COVID

    Campus Security Authority (CSA)/Clery Act

    • Share what the Clery Act is and its importance on campus


    • Provide training on RA roles in reporting crimes on campus
    FERPA/Title IX/Sexual Misconduct Training

    • Provide training on how to handle student records and what information can be shared with
    whom.
    • Share what sexual misconduct is defined as and how RAs can address it in their roles

    DSCE

    • Meet the DSCE Staff


    • Learn about the Community Creed
    • Learn about Code of Conduct and where it is located
    • Learn how to write and submit a conduct report
    • Learn about the judicial process
    • Discuss how implicit and unconscious bias can impact conduct reporting & writing
    • Share about the new Title IX changes
    • Share your office’s approach and resources regarding COVID
    • Refresher for returning RAs

    Emergency Management

    • Increase RAs awareness of radio etiquette


    • Learn about emergency management systems
    • Discuss the difference between a crisis and an emergency
    • Identify common issues that RAs can expect to deal with in the residence halls
    • Learn how to respond to various incidents (counseling, facilities, weather, threats, etc.)
    • Identify who is available to help in various situations
    • Learn about the university’s approach to COVID-19 and where students can receive the most up
    to date information
    • Review Department of Residential Living Emergency Response Plan
    • Sign Emergency Management Sheet

    Fire Safety Training

    • Discuss fire safety protocols


    • Review fire alarm and evacuation procedures

    SCRT

    • Learn what SCRT is


    • Learn how to submit a SCRT report
    • Learn what resources and services are available when working with students of concern
    Bias Reporting & Dean of Students

    • Learn what Bias is


    • Learn how to submit a Bias report
    • Meet the Dean of Students
    • Learn what role the Dean of Students plays on campus and how they can be a resource to the
    RAs

    Behind Closed Doors

    • Learn about potential and situations a Resident Assistant may encounter during their role
    • Process the scenarios
    • Learn what resources are available to students and to RAs when encountering different
    situations

    Maybe we could have some videos, table top breakouts with individual counselors…

    Helping Students in Distress in a Virtual Environment

    • Share how students may display being in distress


    • Share ways to approach and help a student in distress in a virtual environment
    • Share resources and services available for helping students in distress

    Trivia Night!

    • Review policies and information that RAs should know at this point in their training
    • Allow for discussion if any questions prove to have some confusion and give an explanation as to
    why an answer is what it is

    Real Talk: Community Building

    • Allow for a space to let RAs brainstorm how virtual programming went in the fall.
    o Share what went well, what didn’t go well, ideas they have for spring.
    • Allow for a space to let RAs brainstorm how building community on their floor/in their house
    went in the fall.
    o Share what went well, what didn’t go well, ideas they have for spring.

    BIPOC Space for RAs


    • Create an optional space for BIPOC RAs to come together to discuss how they are doing, things
    they are going through, difficulties of being a BIPOC RAs, helpful resources and/or strategies
    they use.

    Secondary Trauma

    • Discuss what secondary trauma is.


    • Share resources with RAs who may experience secondary trauma.

    COVID Discussion

    • Share resources regarding COVID and WCU


    • Allow time for questions regarding COVID and the RA role

    University Police Department Panel Discussion

    • Meet some of the officers that work on campus


    • Ask questions of the officers to get to know them
    • Allow RAs to ask questions of the officers
    • Build rapport so RAs and UPD work collaboratively together

    Working with Students with Disabilities & the UP Program

    • Learn basic approach to working with students with disabilities


    • Provide an overview of the University Participants program

    Leadership

    • Define what does being a leader mean


    • Learn ways to be a better leader
    • Learn effective and approachable leadership styles
    • Learn how to be a positive role model

    CCPD: Navigating Difficult Conversations in the Workplace

    • Gain some helpful tools on how to approach difficult conversations in the workplace
    • Learn ways to figure out best approaches with peers and supervisor

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