Pay Via The Citi Mobile App or Citibank Online

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The document outlines various payment methods for Citi credit cards including via banks, mobile wallets, auto-debit and cash payment machines.

You can pay via Citibank online/mobile app, other banks under BancNet, GCash, accredited payment centers, card payment express machines.

You need to enroll your Citi credit card as a biller via BDO online banking. Then you can pay regularly by selecting 'Pay Bills' and choosing your enrolled Citi card to enter the payment amount.

Pay via the Citi Mobile® App or Citibank® Online.

If you have a Citibank ®, N.A. Philippine branch bank account, you can pay via:

Citi Mobile App

Step 1: Open the Step 2: Click on the card Step 3: Choose or enter Step 4: Review your
app and log in you wish to pay and tap on the amount you wish to payment details and click
“Pay to Card”. pay. on “Pay”.

Citibank Online: www.citibank.com.ph

Step 1: Step 2: Click on Step 3: Enter the Step 4: Select the Step 5: Verify
Log in “Payments and generated One- account you will be statement details
Transfers”. Time PIN. paying for and enter and click on
the amount to be paid. “Confirm and Pay”

Pay via other banks that are part of the BancNet network.
Log on to your other bank’s online banking sites or apps to conveniently pay for your Citi credit card bill.
Just look for "Citibank Credit Card" as the payee.

Here’s how Here’s how Here’s how

Asia United Bank Bank of Commerce Chinabank CTBC Bank Development Bank of
the Philippines

Eastwest Bank Equicom Savings Landbank of the PBCOM PNB


Bank Philippines

Philtrust Bank RCBC Security Bank Sterling Bank of Asia UCPB

Log on to your bank's website/mobile app.

Select Pay Bills/Payments

Choose Citibank Credit Card as your biller/payee

Enter credit card number and amount to be paid

Exact process for each bank may differ. Pre-enrollment of credit card number may be required.

Pay via mobile wallets and log in to the GCash app.

Step 4: Choose Step 5: Enter credit


Step 1: Open Step 2: Select Step 3: Choose “Credit
“Citibank MC/Visa” card number and
the GCash app “Pay Bills”. Cards” under Biller
from the list of amount to be paid.
and enter your 4 categories.
accredited banks.
digit MPIN.

Pay through auto debit.

If you have a Citibank ®, N.A. Philippine branch bank account, you can enroll into auto-debit to
automatically pay for your card every month.

Auto-debit is a payment arrangement that automatically debits a specified amount from your bank account
to pay for your credit card bill.

You can choose from either minimum amount due, total amount due or a fixed amount every month to be
paid to your card account.

The auto-debit payment happens at 5PM of your due date. You will need to ensure that your account is
funded at least 2 days before your due date so that the auto-debit can be processed.

Call CitiPhone® at +632 8995 9999 to enroll or talk to your account manager for assistance.

Pay through Citibank®, N.A. Philippine card payment express machines.

These are available at all Citibank®, N.A. Philippine branches and ATM Centers.
View list of Citibank®, N.A. Philippine Branches and ATM Centers.

Pay through our accredited payment centers.

• BDO • UCPB •Metrobank ATMs •Unionbank ATMs


• SM Department Stores, select SM Supermarkets, Hypermarkets, and Save More branches
• All Robinsons Department Stores and Supermarkets
Pay for your Citi credit card bill via BPI Online.

You must first enroll your Citi credit card as a biller via BPI Online:
https://online.bpi.com.ph/portalserver/onlinebanking/sign-in

Step 2: Click on “Other Step 3: Under “Recipients”,


Step 1: Log in click “Manage Recipients”.
Services”.

Step 4: Click on “Add New Step 5: On the Recipient dropdown Step 6: Type “CITICC” under Biller
Recipient”. menu, please select “Billers”. and enter your credit card number
under Reference Number.

Step 8: Initiate sending of a Step 9: Receive confirmation that


Step 7: Confirm details entered.
One-Time PIN via SMS and enter enrollment was successful. Account
the 6-digit code once prompted. owner can now start paying their
Citibank Credit Card using BPI
Online via Payments/Load facility.

Pay Bills on the web.

Step 1: Fill in the details. Step 2: Review and confirm the Step 3: Initiate sending of a One-Time
details entered. PIN via SMS and enter the 6-digit
code once prompted.

Step 4: Receive confirmation that


your payment was successful.

Pay Bills on the app.

Step 1: Log in Step 2: Tap ‘Payments/Load’ and Step 3: Fill in the details.
then select ‘Pay Bills’

Step 4: Review and Step 5: Initiate sending of a Step 6: Receive confirmation that
confirm the details entered. One-Time PIN via SMS and enter your payment was successful.
the 6-digit code once prompted.
Pay for your Citi credit card bill via the BDO Mobile App.
You must first enroll your Citi credit card as a biller.

Step 1: Log in Step 2: Click on “More” on Step 3: Tap Enroll


the menu panel on the “Company/Biller”.
lower right and select
“Enrollment Services”.

Step 4: Search for “Citibank”. Step 5: Under Product Type, select


“VISA/MasterCard” and enter your
card number and name.

Once you have enrolled your Citi credit card/s as part of your BDO Billers,
you can now pay regularly via the BDO Mobile App.

Step 1: After receiving confirmation Step 2: Select “Pay Bills”. Step 3: Under “Pay this
that your biller enrollment was Company/Biller” select your enrolled
successful, select “Pay Bills” on the Citi credit card and enter the amount
bottom menu. you wish to pay.

Step 4: Receive confirmation that


your payment was successful.
Pay for your Citi credit card bill via the Metrobank Mobile App.

Step 1: Log in and tap on the Step 2: Select “My Bills” Step 3: Tap “Pay” under
menu panel on the upper left. One-Time Payment

Step 4: Search for “Citibank Step 5: Enter the 16-digit Step 6: Submit One-Time
credit card”. credit card number for the Password to authorize
subscriber number field and your transaction.
amount to be paid.

Step 7: Receive confirmation


that your payment was
successful.

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