Scribd Logo
Upload

Welcome to Scribd!

  • 67 views

    Student Grievance Redressal System: 1) Background/ Problem Statement

    Uploaded by

    Bhargav K
    This document describes a student grievance redressal system that was developed to address student issues and conflicts in an educational institute. The system allows students to lodge complaints through an online portal. Complaints are then investigated and resolved by handlers. Administrators can monitor complaints, assign handlers to cases, and generate reports. The system aims to promote a harmonious environment by providing a fair process for handling student grievances.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Student Grievance Redressal System: 1) Background/ Problem Statement

    Uploaded by

    Bhargav K
    67 views6 pages
    This document describes a student grievance redressal system that was developed to address student issues and conflicts in an educational institute. The system allows students to lodge complaints through an online portal. Complaints are then investigated and resolved by handlers. Administrators can monitor complaints, assign handlers to cases, and generate reports. The system aims to promote a harmonious environment by providing a fair process for handling student grievances.

    Original Title

    PY037

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document describes a student grievance redressal system that was developed to address student issues and conflicts in an educational institute. The system allows students to lodge complaints through an online portal. Complaints are then investigated and resolved by handlers. Administrators can monitor complaints, assign handlers to cases, and generate reports. The system aims to promote a harmonious environment by providing a fair process for handling student grievances.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    67 views6 pages

    Student Grievance Redressal System: 1) Background/ Problem Statement

    Uploaded by

    Bhargav K
    This document describes a student grievance redressal system that was developed to address student issues and conflicts in an educational institute. The system allows students to lodge complaints through an online portal. Complaints are then investigated and resolved by handlers. Administrators can monitor complaints, assign handlers to cases, and generate reports. The system aims to promote a harmonious environment by providing a fair process for handling student grievances.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 6

    Student Grievance Redressal System

    1) Background/ Problem Statement

    Student satisfaction is a major concern for any educational


    institute. However, many a time the students fail to express their concerns &
    issues or fail to reach out for proper support from the organization. Neither is
    there any system to address the conflicts or issues faced by the students. This
    eventually leads to students' dissatisfaction. Hence, to maintain the dignity of the
    college or institute by ensuring a conflict-free atmosphere by promoting good
    student-teacher relationships we have developed a Student Grievance System
    that will address the students' issues & grievances. The students can lodge their
    complaints through this system which will be redressed by the institute. This
    python-based student grievance cell will also look into matters of harassment
    thus creating a protective environment for students.

    2) Working of the Project

    The system functions to look into the grievances lodged by any student. Students
    may approach the cell to voice their grievances regarding academic matters,
    health services, library and other services. Anyone with a genuine grievance may
    approach the Co-ordinator or member of the Student’s Grievance cell, Grievance
    cell is formed in order to keep the healthy working atmosphere amongst staff
    and students, Admin can view the resolving status of all grievance.
    3) Advantages

     It provides a fair and speedy means of grievance handling.

     The affected person need not consult grievance cell members directly


    to register complaints.
     Saves time of affected person and cell members
     Builds harmonious education atmosphere in campus
    4) System Description
    The system comprises of 3 major Entity as follows:

    1. Handler:
     Manage Grievance: handler will investigate the complaint and
    resolve them

    2. Principal:
     Report: Principal can view the cumulative Report of all the grievance

    3. Admin:
     Manage Handler: Admin can add handler and can assign the case to
    handler
     Manage Section: Admin can add Sections in the college
     Manage Principal: Admin can add Principal to the college
     View Grievance: Admin can view all the complaints raised by the
    students
     Report: can view the cumulative Report of all the grievance
    5) Project Life Cycle

    The waterfall model is a classical model used in system development life


    cycle to create a system with a linear and sequential approach. It is termed as
    waterfall because the model develops systematically from one phase to another
    in downward fashion. The waterfall approach does not define the process to go
    back to the previous phase to handle changes in requirement. The waterfall
    approach is the earliest approach that was used for software development
    6) System Requirements

    I. Hardware Requirement

    a. Laptop or PC
     I3 processor system or higher
     4 GB RAM or higher
     100 GB ROM or higher

    II. Software Requirement

    a. Laptop or PC
     Windows 7 or higher
     XAMP or WAMP Server
     Python
     Text Editor (Notepad++ or Sublime Text)
    7) Limitation/Disadvantages

     Visual effect of product during manually purchasing the product is


    different from viewing the product in your device

    8) Application

     This application is useful for many College who want to provides a


    fair and speedy means of grievance handling.

    9) Reference

     https://docs.python.org/3/tutorial/

    You might also like