Telephoning Exercises 1
Telephoning Exercises 1
Telephoning Exercises 1
4. Voice : Hello.
Sandra : Could I speak to Mantik please?
Voice : Mantik? There’s no Mantik here. I’m afraid you’ve got the wrong number.
Sandra : Oh, I’m so sorry.
Voice : That’s all right.
B. Ways to say it
Make an
Phrases and responses to incoming calls
appointment/reservation
- Hello, I’d like to speak to Mr. Sasmita. - I’d like to book two seats for
- Harry Tjan, good morning. Friday 11th, please.
- Good afternoon. Theatre Royal box office. - I’d like to make an appointment
- Hello, may I speak to Mr. Sasmita, please? with an accountant.
- Good morning, Melani speaking. How may I help - Good afternoon. I’d like to make
you? a reservation for tonight, please.
- This is Melani. May I speak to Mr Budi? - Can I book a table for two for
- Could I speak to Mantik, please? lunch on Friday?
- Have you got rooms for a family
- Speaking, who is this? of four for tomorrow night,
- Who is calling, please? please?
- Hold the line, please. I’ll put you through.
- Would you hold the line a moment, please?
- I’m sorry, Johny is unavailable right now. Would you
like me to take a message and have him call you
back?
- Would you please give him a message?
- Johny isn’t able to come to the phone right now.
Would you like me to take a message?
- There’s no Mantik here. I’m afraid you’ve got the
wrong number.
1. Receiver : Hello.
Caller : ______________________
______________________
Receiver : Yes, speaking
Caller : ______________________
______________________
______________________
______________________.
Receiver : That sounds very nice. What
time would that be?
Caller : ______________________.
Receiver : Well, I have to check with my fiancé of course, though I’m pretty sure we’re
free then. Shall I call you back?
Caller : ______________________.
Receiver : Goodbye.
Receiver : ____________________.
Caller : Can I speak to … (use your
partner’s name) please?
Receiver : ____________________.
Caller : Hello, … (use your name) here.
We’re having a party at my place
next Friday. I wonder if you and
your fiancé would like to come?
Receiver : _______________________
_______________________.
Caller : About half past seven.
Receiver : _______________________
_______________________
_______________________.
Caller : That’ll be fine. Goodbye.
Receiver : _______________________.