Blue Bank Stroy Mapping

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Story Mapping for Blue Bank Service

Customer Download View and Installation of scanner and View e-check


Customer Login Bank Manager Login
and installation Update Profile Request e-check service Status

Customer should be Request scanner Provide or


Provides Login View user Request for E-
able to download bank installation or verify Administrator
details Profile check process
application for IOS/ installed scanner credentials to
Android profile Login
Allow application to Allow Scan check
Request for View status of
get installed /allow Authenticate User Validate and allow
profile Update e-check
plugins to be enabled / 3 attempts for
Verify scanned check
Notify Error invalid entry
Notify Error and
allow resetting Notify failure Notify fraud or error / Perform
Provide user
password using or success Proceed managerial task
credentials and bank
details to create registered phone
profile number /Show Provide account of Process e-check
receiver
Allow customer to Allow user to choose request
update their profile various banking Validate entered details
options View e-check
Request and
Notify if Invalid and allow validate
3 attempts

Grant request or
Get OTP in registered decline request
mobile number

Notify user

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