USAID Opportunity 2.

0 Program: Second-chance Opportunities for Out-of-school Youth

LIFE SKILLS FOR SELF-DIRECTED LEARNING

MODULE 4: WORK HABITS & CONDUCT

LEARNER’S HANDBOOK
Module 4: Work Habits & Learner’s Handbook
Conduct

Acknowledgements
Education Development Center (EDC) would like to thank the staff of the USAID
Opportunity 2.0 Program, Philippines local team, and the DepEd Alternative Learning
System Task Force, whose invaluable insights guided the adaptation of this curriculum.

As part of the Journey to Self-Reliance, the education system of DepED ALS will be
strengthened to reach vulnerable out-of-school youth through providing them with second
chance education so that learners are better equipped with the soft and leadership skills they
need to excel in the labor market today and into the future.

The Life Skills Curriculum is an adaptation of EDC’s globally recognized Work Ready Now.

© 2020 Education Development Center, Inc.

This content may not be produced without the permission of Education Development Center or the United
States Agency for International Development.

This curriculum is made possible by the generous support of the American people through the United
States Agency for International Development (USAID). The contents are the responsibility of Education
Development Center, Inc. and do not necessarily reflect the views of USAID or the United States
Government.

EDC 43 Foundry Avenue Waltham, MA Education Development Center (EDC) is a

global nonprofit that advances lasting solutions
02453 Contact: [email protected] to improve education, promote health, and
expand economic opportunity.
Phone: 617-969-7100 Since 1958, we have been a leader in designing,
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Life Skills for Self-Directed Learning | USAID Opportunity 2.0 Program| Page 2
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 Module 4: Work Habits and Conduct
“Ang magandang buhay ay makakamtan sa pamamagitan ng husay
sa trabaho at sakripisyo.”
The good life is to be earned with hard work and sacrifice.

Work Habits and Conduct Objectives

By the end of the module participants will be able to:

 List and identify ways to find work opportunities
 Identify the main elements of a basic bio-data and application letter
needed to apply for work
 Write a bio-data and an application letter
 Identify appropriate workplace behavior and attitudes
 Describe ways to manage time
 Describe ways to balance personal and work life

Module Overview

Activity  Time

 Session 1: Looking for Job Opportunities

1: Introductory Activity & Learner’s Reflection 60-90 minutes
2: Preparing a Bio-Data & Application Letter 240-300 minutes
3: The Job Interview 240-300 minutes
4. Informational Interviews 60-90 minutes
 Session 2: Appropriate Workplace Behaviors
& Attitudes
5: Introductory Activity 60 minutes
6: Workplace Behaviors & Attitudes 120 minutes
7: Time Management 120 minutes
Total Time: 15-18 hours
 Written Assignments

This is a checklist of all the written documents for learners to accomplish. The
facilitator will put a tick mark on the submitted outputs and follow-up on those that
have not been submitted yet.

 4.1: Sources of Information to Find Work

 4.2: Sample Bio-data and Application Letter
 4.3: Bio-data Writing Tips
 4.4: Bio-data Format
 4.5: Application Letter Format
 4.6: Processes and Tips during a Job Interview
 4.7: Informational Interviews
 4.8: Sample Informational Interview Questions
 4.9: How to Conduct Yourself during an Informational Interview
 Session 1 Writing Space
 4.10: Informational Interview Form
 4.11: Workplace Behavior Scenarios
 4.12: Appropriate Workplace Behaviors and Attitudes
 4.13: Work Habits Inventory
 4.14: Time Management
 Session 2 Writing Space

SESSION 1: LOOKING FOR JOB OPPORTUNITIES

Learning Strand 4: Life and Career Skills

Content Standard: Ability to Earn a Living (Employment)
Performance Standard: Apply working knowledge, attitudes, and work-related
skills as an employed person to earn a living and improve one’s economic
status
Learning Competencies:
21 Demonstrate the following work readiness skills: – LS4LC-AE-PSA-AE/JHS-21
 Applying for a job
o Prepare a written job application
o Prepare a biodata/CV
o Prepare for a job interview
  Key Topics and Learning Points 

1. Identifying employment information and resources for finding employment

2. Main elements of a bio-data and application letter
3. Processes and tips during a job interview

 Resources to use in finding a job: Word of mouth, newspaper, radio and television
announcements, job notices/bulletins, potential work places, internet, government
agencies and offices, non-government organizations, cooperatives, recruitment agencies,
networking

 CV writing tips:

 Include relevant information only

 Keep it simple, clear and neat
 Limit to 1 -2 pages
 Be accurate: no spelling or grammatical errors
 Be consistent: punctuation, highlighting, verb tense, spacing…
 Use action words to describe your previous experience: provided,
managed, participated, operated, …
 Use bullets to describe duties/responsibilities of previous work
 Spell out acronyms the first time it appears, put the acronym in parentheses and
then use the acronym after that
 If using a computer, font size should be between 10 and 12 points
 Use 2.5 cm margins

 Application letter writing tips:

 Keep it simple, clear and neat

 Use proper spelling and grammar
 Use proper business letter format
 Use basic structure described above (why you are writing, what you have to
offer, and how you will follow up)

 Interviewing Tips (see 4.6 below)

Activity 1: Introductory Activity

Objectives:
 Review the main concepts of the previous module (Leadership)
 Share prior experiences and knowledge regarding seeking and gaining employment
and their ideas of what behaviors and attitudes are important at the
workplace
 Identify sources of information to find a job

 Recommended Time: 60-90 minutes

 Let us begin by jogging our memory. Make a list of concepts or ideas that
you learned from the previous module in the space below. Please spend no more
than 5 minutes.

 In Module 4 you will learn about finding and keeping a job. Think about
the proverb found at the beginning of the module:
“Ang magandang buhay ay makakamtan sa pamamagitan ng husay sa trabaho at
sakripisyo”
(The good life is to be earned with hard work and sacrifice).

What is the meaning?

 What do you think the proverb says about finding and keeping a job?
 Think of a time in your life when you worked hard for something. Write
down the story here (you can also write about someone you know).

Before we start, let us do some reflection so you can see what you already know
or do not know about the topics. Relax, this is not a test, but it is important
to be honest to yourself.
 Learners’ Reflection: Module 4 Work Habits and Conduct
This is not a test but is a way for you to see what you already know or do not know
about the topics. You will read a skill that is listed in the left column. Think about
yourself and your experience. Then read the statements across the top. Check the column that
best represents your situation. The results will help you and your teacher know which topics
may require more time, effort and guidance.

Ang mga katanungan dito ay hindi test. Ito ay isang paraan upang malaman mo ang iyong
kaalaman, kasanayan o kakayahan tungkol sa paksang ito. Basahin mo ang mga kaalaman,
kasanayan o kakayahan na nakalista sa kaliwang kolum. Magbalik‐tanaw sa iyong sarili at mga
karanasan, basahin ang lahat ng mga pangungusap at i-tsek ang sagot na naaangkop sa iyong
sitwasyon. Ang iyong kasagutan ay magiging gabay mo at ng iyong guro sa pagpapalawak ng
iyong kaalaman tungkol sa paksang ito.

My experience 1 2 3 4
I don’t have I have very I have some I have a lot
Knowledge, skills and abilities any little experience of
experience experience doing this. experience
Kaalaman, kasanayan at kakayahan doing this. doing this doing this.
Mayroon
Wala akong May kaunting akong Marami
karanasan karanasan karanasan akong
sa paggawa lamang ako sa karanasan sa
nito sa paggawa paggawa paggawa
nito nito nito
Finding information about possible
work / Paghahanap ng
impormasyon tungkol sa
posibleng trabaho.
Writing a job application letter &
bio- data / Paggawa ng sulat/
aplikasyon at bio-data para mag-
aplay sa trabaho.

Responding to questions during a

job interview with confidence /
Mahusay na pagsasagot sa mga
tanong sa interbyu para sa
inaplayang trabaho.
Demonstrating good behavior and
a positive attitude at work /
Pagpapakita ng mabuting asal
at
ugali sa trabaho.
 My experience 1 2 3 4
I don’t have I have very I have some I have a lot
Knowledge, skills and abilities any little experience of
experience experience doing this. experience
Kaalaman, kasanayan at kakayahan doing this. doing this doing this.
Mayroon
Wala akong May kaunting akong Marami
karanasan karanasan karanasan akong
sa paggawa lamang ako sa karanasan sa
nito sa paggawa paggawa paggawa
nito nito nito

Showing up to work on time. /

Pagtratrabaho sa tamang oras.

Managing my time well. /

Mahusay na pamamahala o
paggamit ng aking oras.

Let us think a bit more about finding and keeping a job.

 What steps did you take to find a job? What went well? What didn’t?

 Write: When you have a job, what do you think are the most important
behaviorsand attitudes to remember at the workplace?
 Now we will focus more on the information and skills that you need to find a
job. In the space below, make a list of sources of information to help you find work,
for example, the newspaper. Write as many sources of information that you
can think of in 3
minutes. “Ready? Set, Go!”

Compare your list to the list of sources of information to find work below.
What is on your list that is not included in the list below? There are many
sources of job information!

 4.1: Sources of Information to Find Work

 Word of mouth: from friends, family, former colleagues, professional contacts,
etc.
 Newspaper: employment section, advertisements
 Radio and Television Announcements
 Job Notices/Bulletins
 Potential Work Places
 Internet: jobstreet.com, jobfinder.com.
 Government agencies: National Youth Commission (NYC), Cooperative Development
Authority (CDA), PESO, Department of Labor and Employment (DOLE), Department of
Trade and Industry (DTI)
 Non‐government organizations and private sector such as Local Chambers of
Commerce and Industry and Industry groups and associations
 Recruitment agencies
 Job Fairs
 Networking: informational interviews, networking with people you know in the
area in
 which you want to work, volunteering, interning

Sharing is caring

courages you to share your output to family and friends. It’s always great to share your thoughts and hear feedback from peop

Share the list: Sources of Information to Find Work with a family member and ask if
they have any other ideas on where to find such information. Remember to thank them
for their help!

In the next activity

you will learn about
how to write a bio-
data and application
letter.

Stay tuned!
Activity 2: Preparing a Bio-data and Application Letter

Objectives:
 Identify the main components of a bio-data
 Identify the main components of an application letter
 Experience filling in a bio-data and writing an application letter

 Recommended Time: 240-300 minutes

Employers look for people who are committed, positive, hardworking, respectful,
and trustworthy. They want people who will show up on time, work hard and take
initiative. They like people to be skilled and to have experience but often will
hire people who they think they can train. To gain some experience, it is good
to volunteer or do an unpaid internship where you can learn by participating in the
work. Sometimes these can lead to paid opportunities.

Finding a job usually requires a bio-data and an application letter.

 Bio-data: It is a brief history of your education, work experience and activities,
skills, accomplishments and any other information relevant to getting a job.
 Application letter: It is a letter to an employer expressing your interest
in a particular job or area of work and highlights why you are qualified for
the work.

 Have you ever written a bio-data or an application letter? Share your

experience in the space below. (e.g. How did you find the experience? What
was hard? What was easy?) Leave the space blank if you have never written
any of these.
Review the samples of bio-data and application letter provided in the next pages and
answer the following questions:

What type of
information do you find
in a bio-data?

What type of
information do you find
in the application
letter?

What are the

differences between a
bio-data and
application letter?
 4.2: Sample Bio-data and Application Letter
Bio-data
 Application Letter

March 15, 2015

Ms. Melanie Luas

Melanie’s Computer Repair Shop
San Jose Gusu, Zamboanga City

Dear Ma’am Luas,

Re/Ref: Job Application as Computer Technician

I am applying for the position of Computer Technician. The vacancy was advertised
last March 8, 2015 in the Daily Zamboanga Times Newspaper. The position seems to
fit my experience and career interests.

I am a high school graduate and a resident of San Roque, Zamboanga City. I am

fluent in Filipino as well as the Visayan and Chabacano dialects. I am also a graduate
of USAID’s Mindanao Youth for Development (MYDev) skills training in Computer
Hardware Servicing NC II and I passed TESDA’s competency assessment.

The said position requires competence in servicing computers, printers, local area
networks to include software installation. I believe I possess the said qualifications and I
am confident that I can work well with people and can readily follow given instructions.

My previous work experience includes being a volunteer ABS-CBN Bayan Patroller in

2013 and an Assistant Encoder at “El Barato” Trading in 2014.

My enclosed resume provides more details on my qualifications. I will be happy to

come for an interview at your convenience.

Respectfully yours,

Michelle Locsin
Applicant
 Think about it!
nds about a topic. Start a discussion with them face to face, via text, chat, or whatever means available and comfortable to yo

Read additional information below about the bio-data and application letter as well as
the bio-data writing tips on the next page. Share your learning with 2-3 of members
your family, your friends, or professionals in your community whom you know well.

 Ask them about what they would look for from a potential employee’s bio-data
and application letter, or additional tips that they can give.
 Ask them if they are available to assist you in reviewing your bio-data
and application letter.
 Record the key ideas from the discussion in this space.

A Bio-data presents the following information:

 contact information
 skills summary
 work experience
 education
 references
 An Application letter contains the following information:
 contact information
 purpose of letter
 summary of skills necessary for a particular job
 closing statement
 NOTE: An application letter should not just re-state your bio-data; it
should emphasize those skills and experiences that are most relevant to the
particular job for which you are applying.

If you have little or no formal work experience, you may include activities that you
have been involved in, including activities in church/mosque or youth groups,
family businesses, etc. If you have difficulties identifying activities, think about your
daily, weekly, and monthly activities. For daily activities, you can draw a clock and
label what you do at different times of the day. For a weekly schedule, you can
draw a square for each day of the week and draw pictures representing your
activities. These will help you capture how you spend your time, and give you ideas
of what you can include in the bio- data.

 4.3: Bio-data Writing Tips

 Include relevant information only: Your bio-data should not include all details
about your life!
 Keep it simple, clear and neat
 Limit to 1-2 pages
 Be accurate: no spelling or grammatical errors
 Use bullets to describe duties/responsibilities of previous work
 Spell out acronyms the first time you use it, put the acronym in parentheses and
then use the acronym after that
 If using a computer, font size should be between 10 and 12 points
 Use 2.5 cm margins

Let’s Apply!

You will now prepare your own bio-data using the form below. Make sure you follow
the writing tips discussed earlier.
 4.4: Bio-data Format
 Go back to review the sample application letter in the previous step. You can
see that there are three main parts in the letter. Refer to the information below
to understand more about how to write a good application letter.

 4.5: Application Letter Format

Adapted from: Alison Doyle, About.com (http://jobsearch.about.com/od/coverletters/a/aa030401b.htm)

First Paragraph –  In some cases, you may have been referred to an

Greetings and why you employer by a friend or acquaintance. Be sure to
are writing mention this person.
 If you are writing in response to a job posting,
indicate where you learned of the position and
the title of the position. Express your enthusiasm
and the likely match between your credentials
and the position's qualifications.
 If you are writing a letter in which you inquire
about possible job openings ‐ state your specific job
objective.
Middle Paragraphs –  In responding to an advertisement, refer specifically
What you have to offer to the qualifications listed and show how your
particular abilities and experiences relate to the
position for which you are applying.
Concluding Paragraph  Close by restating your interest in the job and letting
– How you will follow the employer know you can make yourself
up available for an interview.
 In conclusion, you may indicate that your references
are available on request. Also, if you have a
portfolio or writing samples to support your
qualifications, state their availability.
 Let’s Apply!

Now you will get to develop your own letter, using the writing space below. You can
also write your letter with a computer. You can assume a scenario of a job opening that
you would like to apply for, based on your experience. It can also be an application letter
to a current job opening you are interested in.

Note the details of the job that you are applying for below.

Space for writing application letter. Feel free to use a separate sheet of paper or to write
with a computer.
 Sharing is caring

is time to tell others about the task you have just completed. Do it face to face, via text, chat, or whatever means available and

Review your bio-data and your application letter carefully one more time before sharing
them with three people. These can be your family members, your friends or
professionals in your community whom you know well for comments and feedback on
any improvement you can make. Summarize their comments here.

If you would like to get support as you write, you can make the decision to reach out to your
family and friends during the preparation process.

Feedback on the Feedback on the

Reviewer
Bio-data Application Letter

Congratulations! Now you have a solid bio-data and application letter that you can use in
the future! If your application is selected, you will be invited for an interview. We will focus
on job interview in the next activity.
Activity 3: The Job Interview

Objectives:
 Identify the main parts of an interview and tips to keep in mind while being
interviewed
 Recognize typical questions asked during a job interview
 Demonstrate proper demeanor during a job interview

 Recommended Time: 240-300 minutes

Now that you know the main elements of a bio-data and application letter, it is time
to discuss and practice being interviewed.
We will start with a fun quiz to see how much you already know about
interview techniques. This is not a test. Just give quick responses by putting
 after good interview behavior and  after bad interview behavior.

Interview Behavior  or 
a. If you do not like a question at an interview, you should act as if you
did
not hear the question.
b. You should prepare to aggressively defend your thoughts and show
some arrogance so that your leadership stands out.
c. If you cannot answer a question, it is better to give a vague answer
than
admitting that you do not know.
d. If you are nervous at an interview, it is helpful to look away from the
interviewer as much as you can.
e. Keep your mobile phone on vibration mode during the interview.
Occasional vibrating sounds show that you are busy and active.
f. If you stop by a possible place of employment to ask if they have job
openings, you should behave as you would in an interview.

Reflect on previous job interviews. What was it like? What went well and what did
not? If you do not have previous experience, you may leave this section blank.

Read Processes and Tips during a Job Interview on the next pages.
 4.6: Processes and Tips during a Job Interview
Adapted from The Interview, A&E, DepED, EQUALLS, Bureau of Alternative Learning System BALS), Philippines, 2001.

A job interview is an opportunity for the employer to find out more about you – your
education, work background, interests, personality – and for you to find out more about the
employer/business/company/organization and the specific job to which you are applying.

In general, there are three main parts to the interview:

1. Opening: greetings, introductions, employer states purpose of interview

2. Body: interviewer asks questions. Typical questions include:

a. Tell me about yourself.

b. What qualities and skills do you have that will help you perform this job?
c. What previous experiences do you have that are related to this position?
d. Describe the responsibilities you had in your previous job.
e. Are you familiar with this company/business/organization?
f. How did you learn about this company/business/organization?
g. Why do you want this job?
h. What are your strengths and weaknesses?
i. Why should we hire you?

Once the interviewer is finished asking questions, s/he might ask you if you have any
particular questions about the job or the organization.

3. Closing: The interviewer thanks you, provides information on the next steps of the
hiring process and says goodbye/shakes hands. The interviewee also thanks the
interviewer and expresses interest and enthusiasm regarding the next step. If the
interviewer does not have a copy of your CV with your contact information,
make sure to provide one before leaving.
 Tips during a Job Interview

Before the interview …

 Learn as much as you can about the organization or business to which you are
applying for a job – What do they do? Where? Size? Who are their clients?
 Think about how your previous work experience, schooling and activities will
help you perform the job to which you are applying.
 Dress appropriately for the interview: neat, clean clothing and shoes
 Allow plenty of time to get to the interview.
 Bring copies of your CV and a list of references (names, addresses, phone
numbers).
 Write down questions you may have for the interviewer.

During the interview …

 Greet the interviewer properly (handshake).
 Speak slowly and clearly.
 Think before speaking.
 Be respectful.
 Be a good listener – wait until the interviewer has finished talking before you
respond.
 Stay calm.
 Ask the interviewer to repeat or re•phrase a question if you have not fully understood
it.
 If you do not know the answer to a question, be honest and let the interviewer
know why.
 Be honest in your answers but present any negative experiences in a positive light
or as lessons learned.
 Present yourself as being confident that you can do the job.
 Shake the interviewer’s hand at the end and thank him or her for meeting with
you to discuss the position.

*After the interview …

 Send a thank you letter by post or email if appropriate.
 Follow up with a phone call after a week if appropriate.

*Note: These are example of things that may be helpful to do after an interview. But
what is expected and appropriate to do (or not to do) after an interview may vary by
industry or sector. It may be helpful to hear advice from people who work in similar
jobs.
 Let’s Exercise!

 To grow your interview skills, you will get to practice three rounds of
interview in this activity. The first round you will interview yourself in the mirror.
The second round you will practice with a family member or a friend. The third
round you will ask a professional whom you know well in your community to do a
mock interview with you. Let’s get started.

Note the details of the job that you are applying for below.

Now write your answers to the potential interview questions in the space below.

 Tell me about yourself.

 What qualities and skills do you have that will help you perform this job?

 What previous experiences do you have that are related to this position?

 Describe the responsibilities you had in your previous job.

  Are you familiar with this company/business/organization?

 How did you learn about this company/business/organization?

 Why do you want this job?

 What are your strengths and weaknesses?

 Why should we hire you?

 What are the questions about the job or the organization that you may ask?

Once you finish writing down the answers to all questions, review the Tips during a
Job Interview again and practice interviewing yourself in the mirror. You can also
record yourself using a phone camera, if that is possible.

Reflect on how you did in the exercise. Make a note of what went well, what can
be better and how to improve them in the space below. Feel free to go back and
revise the answers to the questions if needed.
 Think about it!
dback from family and friends about your job interview skills. Ask them if they can give you a practice interview face to face, via
ble to you. It’s always great to hear more points of view .

Ask a family member or a friend to be a practice partner for the job interview. If
you are doing the practice interview face to face or via video call, you should
dress-up accordingly to truly depict an actual job interview.

Show your interview partner the details of the job and example interview questions
that they can use. Also show them the Tips during a Job Interview and discuss
with them after the practice interview about what they think you did well, what
can be better and how to improve.

If possible, you can also reverse roles and see how your family or friends behave as an
interviewee. You learn a lot by being a careful observer.

Reflect on how you did in the second round of interview with a family member or a
friend as the interviewer. Make a note of the key learnings and useful feedback.

Remember to thank your practice interview partner for their time!

 Let’s Apply!
Ask a professional in your community whom you know well whether they can
give you a mock interview. You might need to ask a few people before you can find
someone who is available. If you are doing the mock interview face to face or
via video call, you should dress-up accordingly to truly depict an actual job
interview.

Show your interview partner the details of the job and example interview questions
that they can use. Please be prepared that the interviewer might ask questions
outside this list and you will have to think on your feet. Be respectful at all
times and do not be late since this person can possibly end up being your
referee or even your employer in the future.

Discuss with the interviewer after the practice interview about what they think you
did well, what can be better and how to improve. Remember to thank your mock
interview partner for their time. If appropriate, you might like to send a thank you
letter by post or email.

Reflect on how you did in the third round of interviews. Make a note of the key
learnings and useful feedback.

“Excellence is not a gift, but a skill that takes practice.”

Now that you have had several rounds of practice, you should feel good about
you interview techniques. Each time you go into an interview, think about it
as another practice that will make you even better next time.
Activity 4: Informational Interview

Objectives:
 Recognize the potential opportunities that an informational interview can
have
 Identify ways to pursue an informational interview
 Demonstrate how to use an informational interview to develop leads for
job opportunities

 Recommended Time: 90 - 120 minutes

We have all heard that personal connections will help you find a job. But
what if you don’t think you know the right people. Take Mel. She is twenty
years old. She is in a culinary program. She knows she needs to build a
professional network, but doesn’t know how. She doesn’t think her family will be
particularly helpful. Her father owns a small shop and her mother is a
housekeeper. None of their family members or friends own a restaurant.

How can Mel start to build her own professional relationships?

We will now focus on how you can start to meet with employers in real life. By
doing this, they will get to know you. And if you apply for a job, they will
already know who you are.

Now that you know the main elements of a job interview, you can learn about a
different type of interview called “informational interview”. Have you ever heard
about or have been in an informational interview? Read the description of an
informational interview below and respond to the questions that follow.

“An informational interview is conducted by you, at a workplace. This is different

from a job interview because in an informational interview you ask the questions.
There may or may not be employment opportunities available. It gives you the
opportunity to speak to someone in an industry that interests you. This person
does not need to be a supervisor. The aim is to find out whether you are
interested in making your career in that industry.
 It is also a chance for you, as a future jobseeker, to learn about an industry or
specific company, its workplace culture and to get advice on your career from
someone who has walked a similar professional path in order to help you decide if
this might be the right fit. It helps you find employment leads and expand your
professional network.”

 These questions aim to get you started thinking about informational

interviews. You will learn a lot more about this type of interview later in the
activity.

a. Who is the interviewer in an informational interview?

b. What does the interviewer get from it?

c. Who is the interviewee in an informational interview?

d. What does the interviewee get from it?

An informational interview can be useful when you are looking for a job or
looking to change the type of work you are engaged in. Through Informational
interviews you can learn more about a specific field (or about a specific industry or
company) or about ways to start your own business.

When you go to an informational interview you are NOT directly asking for or
inquiring about a job opening. The purpose is to collect information from the
person you interview.

Read the following information about Informational Interviews.

 4.7: What Are Informational Interviews?
What is an informational interview?
 A meeting in which a job seeker asks for advice rather than employment.
 Differs from a job interview because it is the job seeker who mostly
asks the questions.
 Try to talk to actual people doing the work you think you’d love to do.
 There may or may not be employment opportunities available.
 It can be used to gather information about the industry, career paths,
workplace culture, find employment leads and expand their professional
network.
 It is also a chance for to get advice on your career from someone who has
walked a similar professional path in order to help the job seeker decide if this
career or company might be the right fit.

How can I get an informational interview?

 Informational interviews are initiated by the job seeker.
 You can do an information interview at a workplace where you did an
observation.
 You can get the names of people from workmates, classmates, teachers,
friends and project staff.
 The job seeker sets up the appointment with the relevant person in advance.
 Expect that you will be meeting someone for the first time.

What you will learn in an informational interview:

 You learn about the company
 You learn about the individual’s career
 You learn about the skills and qualities they look for
 You learn about the entry level jobs they typically hire for
 Ideally you get ideas about which types of careers would benefit from your
skills and if any opportunities may be available.

 Make a list of people or companies in your community that you

want to do an informational interview with.
You will do a practice mock informational interview with a family member or a friend.
How are you going describe an informational interview to your interviewee? Prepare
your description in the space below.

What is an informational interview? Why are we practicing it?

With your interviewee, pick a hypothetical workplace and the interviewee’s

position that you both feel comfortable with. For example: Store Manager at Jumbo
Lechon or Head of Hospitality at Pan Philippines Hotel. Review the following
Sample Informational Interview Questions below together.

 4.8: Sample Informational Interview Questions

Sample questions for job seeker to ask:

 What kind of work do you do?

 How did you get into this line of work?
 What do you like the most about it?
 What is difficult about your work?
 What types of jobs would someone do in the first 1-2 years of this career?
 How can someone prepare to join this field of work?
 Do you know of work opportunities, places I should look into, or people I should
talk to?

Let’s Exercise!
Perform a 3-5 minute mock informational interview with a family member or a friend as your
interviewee.
 Reflect on your mock informational interview. Did you get the information you
want to learn? Why or why not? Did the interviewee have good impression
about you? If not, how would you improve it next time?

Now you will prepare to do an actual informational interview. Let’s start by

reviewing how to do it!

 4.9: How to Conduct Yourself during an Informational Interview

Before the interview …
 Identify what you want to gain from the interview: what kind of information
do you want to obtain?
 Make the appointment for an informational interview – recognizing that someone
is doing you a favor by meeting with you so be courteous and flexible according
to their schedules. You will need about twenty minutes.

 Prepare questions that you will ask and write them down. This should
include questions about the business, questions about the interviewer and their
experience and career path, and follow up questions about other people that
you may be able to connect with to support your job search process.
 Bring a copy of your biodata with you.
 Dress appropriately

During the interview …

 Be on time for your appointment.
 Greet the interviewer properly (handshake).
 Show interest: say something nice about the interviewer or the
business/company.
 Reference your network or individual people that connected you to the
interviewer.
 Explain that you are there to learn and gather information about his or her
career field. Explain you are not looking for a job but that this is a learning
opportunity.
 Describe yourself a little bit – what you are studying and where, any work
experience
 you have, and any goals or interests that may be helpful for them to know.
 Speak slowly and clearly.
 Think before speaking.
 Be respectful.
 Be a good listener – wait until the interviewer has finished talking before you
respond.
 You should take notes.
 Stay calm.
 Identify next steps for how you will use the information gained and how it will
support your job search process.
 Plan to take at least twenty minutes. Remember that their time is valuable.
 Shake the interviewer’s hand at the end and thank him or her for meeting with
you.

*After the interview …

 Send a thank you letter by post or email if appropriate.
 Follow up with a phone call after a week if appropriate.

Let’s Apply!
You will conduct an informational interview with someone in your community at a
workplace you are interested in. They do not need to be a supervisor. If you cannot do
it in person, you can do it over the phone. During the interview, ask the questions and
complete  4.X: Informational Interview Form.

 4.10: Informational Interview Form

General Information
Your Name:
Date:
Employee’s Name:
Position:
Company:

Informational Interview Questions

1. What kind of work do you do? What

are your responsibilities?
2. Why did this type of work interest
you,
 and how did you get started with
your
career?
3. What type of education and training
prepared you for this career field?
4. How did you get your job? What
jobs and experiences led
you to your
present position?
5. What challenges did you have to
overcome to get to your position?
6. What types of jobs would someone
do in the first 1-2 years of
this career?
7. What personal qualities and skills do
you believe contribute most to
being successful in your job?
8. In your experience, what are the
top three reasons why young
people have
difficulties being hired?
9. In your experience, what are the
top three reasons why young
people have
challenges keeping their jobs?
10. What advice do you have for young
people who want to advance in
their
career?
11. With the information, you have
about my education, skills and
experience, what other fields or
jobs would you
suggest I research further?
12. Do you know of work
opportunities, places I should look
into, or people I
should talk to?
13. How much demand is there for
people
 in this occupation?
14. What is the starting salary for entry
level positions?
15. How can someone prepare to join
this
field of work?
 16. Would you mind taking a look at my
resume/CV?

Review information about How to Conduct Yourself During an Informational Interview

below and respond to questions that follow.

Let’s Reflect
a. What was it like approaching the employer to obtain the informational
interview? Were you nervous? Confident? What was the reaction of the
employer?

b. What are some highlights that you learned during your interview?

c. How did this person get started in his/her career? What roles did he/she
have which led to his/her current position?
d. What do they value in an employee? What behaviors lead to success?

e. Based on what you learned, are you interested in this type of career? Why or
why not?

Keep in Mind! You may not be qualified for the job you want yet. Taking your
first job will help you get to the job you want. By doing these first jobs, you will
build your skills and experience, which opens up opportunity.

We encourage you to add this informational interview to your biodata!

 Session 1 – Writing Space

Use this space to complete any of the written assignments above or write any thoughts or
ideas that have come to mind on looking for job opportunities.

Congratulations! You have completed the session on or Job Opportunities. You are now ready
to move to the next session on Appropriate Workplace Behaviors & Attitudes.
SESSION 2: APPROPRIATE WORKPLACE BEHAVIORS AND ATTITUDES

Learning Strand 4: Life and Career Skills

Content Standard: Ability to Earn a Living (Employment)
Performance Standard: Apply working knowledge, attitudes, and work-related
skills as an employed person to earn a living and improve one’s economic
status
Learning Competencies:
10 Demonstrate the following work readiness skills: - LS4LC-AE-PSA-AE/JHS-21
 Give/follow work - related instructions
 Taking initiative
 Attendance and punctuality
 Workplace problem-solving and thinking skills
 Dependability
 Willingness to learn
 Resiliency

 Key Topics and Learning Points 

1. Workplace behaviors and attitudes

2. Time management

 Using appropriate work behaviors is key to being successful in your job.

 Time management is the ability to use your time wisely and appropriately.

 Personal time management skills include:

 Setting goals and planning

 Prioritizing what you need to do in a day, week, month, etc.
 Making decisions about important choices

 Scheduling what you need to do

Activity 5: Introductory Activity

Objectives:
 Reflect on prior experiences and knowledge regarding
appropriate workplace behaviors and attitudes

 Recommended Time: 60 minutes

The first session of this module focused on finding a job. You worked very hard
and learned about finding employment information, writing a bio-data and
application letter, and processes and tips during a job interview and follow
up.
Share reflections/experiences about the last lesson. What did you enjoy learning?
What do you still need to improve on?

Assume that you did well in the real interview and got the job. In this session
we are going to focus on the next stage – the behaviors and attitudes necessary
to keep a job once you find one. The key topics that you will learn this session
are:

 Workplace behaviors and attitudes

 Time management

 Think of any previous work you have done (including long- or short-term
jobs, family business, etc.) and write responses to the following questions:

1. What was the work setting – office, shop, construction site, restaurant?
2. Did you need to follow any rules or regulations (dress, work hours)?
 3. What happened if you were not able to follow the rules?

4. Did your employer give you feedback on how well you were doing your job?
And on what you need to do better?

5. Did you behave the same way at work and at home? Why or why not? What
were some of the differences?

Think about it!

ou to express your opinions to family and friends about a topic. Start a discussion with them face to face, via text, chat, or what
ways great to share your ideas and hear more points of view 

Discuss the answers that you wrote down with a family member or a friend. Ask them
to share their work experience with you too.
Make a note of your ideas and thoughts about what it takes to be successful at
work.
Are you excited to get going? At the end of the session, you will have a better understanding
of workplace behaviors and attitudes that can help you be more successful at work.

Activity 6: Workplace Behaviors and Attitudes

Objectives:
 Identify appropriate workplace behaviors and attitudes

 Recommended Time: 120 minutes

Read the following scenarios and write down your response to the questions
that follow.

 4.11: Workplace Behavior Scenarios

Scenario A

Grace has been working at Alnor Hotel for 4 months as a receptionist. She greets
guests and answers any questions about the hotel. Grace lives a bit far from the office,
so it takes her one hour to get to work. Her supervisor noticed that over the last month
Grace has been arriving half an hour late and is often on the phone quarreling with her
aunt. The supervisor has given Grace two warnings now.

One day, Grace arrives 20 minutes late due to traffic. When she arrives, she sees her
supervisor helping a customer. Once the customer departs, the supervisor informs Grace that
she will no longer need Grace to work for her. She needs someone who can be on time
and responsive to customer needs.

Reflection Points
What happened in the scenario and why?

What behaviors led Grace to losing her job?

Do you think the supervisor made the right decision to fire Grace? Why or why not?

Is it important to keep work and family life separate? How does one do this?
What could have Grace done differently so that she would not have lost her job?

Scenario B

Mario works for Dennis Construction. He has good skills in construction but can be
stubborn sometimes. While working on a new project, Mario’s supervisor, who was new to
the job, made some suggestions on how to cut some pieces of wood so they would
provide more support to the floor above. Mario had always cut the support beams in a
certain way and thought his supervisor must not know much about construction. Mario
complained to his co-workers but did not discuss the issue with his supervisor. When it
came time to cutting the wood, Mario did it his usual way. The supervisor saw him doing
this and yelled at him, telling him to do it the way that he was told. Being yelled at in
front of his co-workers embarrassed Mario. He threw down his tools, yelled at his
supervisor and walked away from the construction site.

Reflection Points

What happened in the scenario and why?

What behaviors and attitudes led Mario to his state of anger?

Do you think Mario could have handled it differently? How?

Do you think Mario should lose his job? Why or why not?

What can Mario do to improve his relationship with his boss and succeed in his job?
 Think about it!
and friends. Start a discussion with them face to face, via text, chat, or whatever means available and comfortable to you. It’s a

Share the scenarios and you response to the reflection points with a member of your
family or a friend.

 Record the key ideas from the discussion in this space below.
  Discuss why it is important to listen to feedback, both positive and constructive,
from employers.

 Write a list of appropriate workplace behaviors and attitudes based on the

scenarios and what you know from your own experiences as well as the
discussion with a member of your family or a friend.

 4.12: Appropriate Workplace Behaviors and Attitudes

 Dress neatly and appropriately for the work: If wearing a uniform make sure it is
clean and neat; clothing should not get in the way or prevent you from doing
your work; clothing should not be distracting to you or others.
 Be on time: Attendance and punctuality are essential to keep your job. Let
your supervisor know if you are going to be late.
 Manage time well: Focus on doing your work during work hours; follow break
times.
 Speak to co‐workers in a positive and respectful manner
 Speak to supervisors in a positive and productive manner
 Be open to feedback and ask for it. Feedback can be very helpful. Positive
feedback helps you be proud of what you are doing well. Constructive feedback
helps you become aware of things that you can improve at work. Welcome
feedback from supervisors and co-workers. If they do not provide any feedback,
you may ask them how
 they think you are doing your job, what they think you do well and what you
could do better.
 Be honest: Being honest will gain the respect of co‐workers.
 Keep discussions and interactions related to work: Don’t bring your personal
problems to work or let them affect how you do your job or interact with others.
Avoid topics or making comments that might make others feel uncomfortable.
 Stay positive: Don’t complain or be pulled into negative discussions about work.
Rather, approach problems positively and help to think about how to improve
the situation.
 Be respectful of others and your environment: Take proper care of
equipment, put things back where they belong, keep the environment
tidy.
 Be a team player: Participate proactively and respectfully and listen to the
ideas of others as well.
 Respect the roles of others
 Believe in yourself and what you do: Being positive about your job and how you
do it will help you to succeed and achieve your goals.

Let’s Apply!

Fill out the Work Habits Inventory as a way to reflect on the habits that you already
have and the habits that you need to work more on.

 4.13: Work Habits Inventory

Directions: Read the descriptions given for each of the qualities listed below. Place a
check mark on the box next to the statement, which most accurately describes
you.

1. COURTESY 2.COOPERATION (ability 3.INITIATIVE (tendency to

to get along with others) go ahead)
 I am often
discourteous  I work against  I need to have
to others rather than with repeated instruction
 I am sometimes not others  I need to be urged
courteous in action  I find it difficult to to do things
or speech get along with  I do routine
 I am usually others work
courteous and  I usually get acceptably
considerate of along with  I am fairly
others others resourceful, do well
 I get along with
others
  I am considerate  I get along well by myself
and courteous of with others, I am  I am resourceful,
others friendly and look for things to
 I am always helpful learn and do
very courteous
and
considerate
4. ATTITUDE TOWARD 5. SUPERVISION 6. ACCURACY OF WORK
CONSTRUCTIVE
 I usually need  I am very
CRITICISM
constant supervision careless about
 I resent any criticism to complete my work
 I do not pay much routine tasks  I am
attention to  I need frequent frequently
criticism supervision to inaccurate
 I accept complete routine and careless
constructive tasks  I make errors; I
criticism and try  I need occasional show average
to change supervision while care, thoroughness
 I accept doing routine and neatness
constructive tasks  I make few errors;
criticism and  I need little I am careful,
improve greatly supervision while thorough, and neat
doing routine  I seldom make
tasks errors and do work
 I do not need of very high
supervision while quality.
doing routine
tasks
7. WORK ACCOMPLISHED 8. TIME USAGE 9. ADAPTABILITY
 I am very  I waste time and  I can't adjust
slow; output need to be prodded to change
is along  I have
unsatisfactory  I waste time and difficulty
 I am slower need some adapting to
than average; supervision new situations
output is  I waste time  I adjust to
mediocre occasionally but change after
 I work with am usually instruction
ordinary speed; reliable  I adjust to
output is generally  I seldom waste change readily
satisfactory time and am  I find it pleasant
 I work rapidly; reliable to adapt and
output is above  I am industrious meet changes
average and concentrate very
 I am fast and well
efficient; output
is well above
average
10. PERSONAL APPEARANCE 11. ATTENDANCE (to 12. PUNCTUALITY
(neatness and personal care) work, or organizations to
 I am frequently
which I belong)
 I am careless tardy
about my  I am  I am very often tardy
appearance frequently  I could improve
 I sometimes absent my punctuality
neglect my  I am not regular  I am seldom tardy
appearance enough in  I am never
 I make an effort attendance tardy except
to improve my  I am average in for an
appearance my attendance unavoidable
 I care about my  I am almost always emergency
appearance; I look in attendance
neat most of the  I am never
time absent except
 I am extremely for an
careful about unavoidable
my appearance; I emergency
look very neat all
of the time

Summarize the habits that you already have and the habits that you need to work
more on in the table below.

Work habits I already have Work habits I need to work more on

If you feel comfortable, you can choose to share the table above with a member of your
family or a friend. Discuss with them about what you can do to build good work habits.

With your excellent work habits, you become successful at work and
get busier each day. How can you continue to rise and shine in
your career while keeping a healthy and happy personal life? It is
now important to learn about time management, in our next
activity.
Activity 7: Time Management

Objectives:
 Appreciate the importance of task planning and managing time
 Identify strategies to better manage time
 Reflect on their time management skills

 Recommended Time: 120 minutes

Now we are going to focus on one of the elements discussed in the previous
activity – time management. Read the following description of time management
and respond to the questions that follow.

Time management is the ability to use your time wisely and appropriately. It
involves accomplishing tasks within a specific time frame. It applies to both
personal and work life and helps to balance the two.

Reflect on your own experience in time management. How do you manage time
at work? How do you manage time at home? Note your experience in the space
below.

Bad time management usually results in not getting things done on time or exhaustion
from having to work in a rush near the deadline. In the table below, fill out the possible
reasons that usually distract you and get you off track from the tasks that you are
supposed to do.
 Tasks Not done because:
a. Doing housework

b. Learn new skills

c. Getting to school or
work or an
appointment on time
d. Updating bio-data

e. Looking for job

opportunity and
apply

What are the ways that we can manage our time better? How to balance time for
work and family? Pick one task or goal and write down some ideas about how to get
this done well and on time. Do not worry if you still cannot think of many ideas.
You will get a chance to come back and revise your input.

Task or Goal Time Management Ideas

Example
Complete Module 5 - Set a timetable to work on the module 1 hour
before going to work/school and 2 hours in the
evening.
- Set an alarm to get up early and study the module
in the morning.
- Set an alarm to go to bed by 10 o’clock in the
evening so that it is possible to get up early.
- Make a weekly appointment with friends to work on
the module together 2 days a week.
- Have one day off from studying each week to be with
friends and family.
Now write your
own task or goal:
Read about Time Management on the following page then go back to revise your
input in the table above if needed.
 4.14: Time Management
Time management is the ability to use your time wisely and appropriately.

Personal time management skills include:

 Setting goals and planning

 Prioritizing what you need to do in a day, week,
 month, etc.
 Making decisions about important choices
 Scheduling what you need to do

These skills can be applied in your personal life and at work.

There are many benefits of good time management skills. At work, there may be
improved job performance and possible promotions as a result. In your personal life,
you may have a better marriage, more family time, more time with friends, less
debt and less stress.

Certain personal qualities will help you to become a better time manager:
 Good organization skills
 Self-discipline
 Motivation
 Being focused on accomplishing tasks and not getting distracted

There are many things that can get a person off track in managing time:
 Postponing or delaying
 Inability to say no (taking on too many things at once)
 Disorganization
 Interruptions (e.g. wanting to chat in person or on phone)
 Distractions (noises, something going on around you, television, radio…)

Being aware of all these things will help you to become better at managing your time.
 Think about it!
management skills, benefits of time management, personal qualities of a good time manager, and related challenges. It’s always

Let’s Apply!
Reflect and write a general plan to improve your time management at home and at
work below. Remember that this is not a test, you are writing these for yourself to
do.

Write down your daily schedule for 1 week. Note that this schedule is for your own use.
There is no correct answer as long as it can help you reach your weekly goals. You may
also opt to use a to-do or calendar app on your phone, if this is possible/preferred.

My weekly goal(s):

Time Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7

 Session 2– Writing Space

Use this space to complete any of the written assignments above or write any thoughts or
ideas that have come to mind on Appropriate Workplace Behaviors & Attitudes.
 Learners’ Reflection: Module 4 Work Habits and Conduct
Remember this? You answered this at the beginning of the module. Answer it
again and compare your results with your previous reflection. Is there a
difference?

This is not a test but is a way for you to see what you already know or do not know
about the topics. You will read a skill that is listed in the left column. Think about
yourself and your experience. Then read the statements across the top. Check the column
that best represents your situation. The results will help you and your teacher know which
topics may require more time, effort and guidance.

Ang mga katanungan dito ay hindi test. Ito ay isang paraan upang malaman mo ang iyong
kaalaman, kasanayan o kakayahan tungkol sa paksang ito. Basahin mo ang mga kaalaman,
kasanayan o kakayahan na nakalista sa kaliwang kolum. Magbalik-tanaw sa iyong sarili at mga
karanasan, basahin ang lahat ng mga pangungusap at i-tsek ang sagot na naaangkop sa iyong
sitwasyon. Ang iyong kasagutan ay magiging gabay mo at ng iyong guro sa pagpapalawak ng
iyong kaalaman tungkol sa paksang ito.

My experience 1 2 3 4
I don’t have I have very I have some I have a lot
Knowledge, skills and abilities any little experience of
experience experience doing this. experience
Kaalaman, kasanayan at kakayahan doing this. doing this doing this.
Mayroon
Wala akong May kaunting akong Marami
karanasan karanasan karanasan akong
sa paggawa lamang ako sa karanasan
nito sa paggawa paggawa sa paggawa
nito nito nito
Finding information about possible
work / Paghahanap ng
impormasyon tungkol sa
posibleng trabaho.
Writing a job application letter &
bio- data / Paggawa ng sulat/
aplikasyon at bio-data para mag-
aplay ng trabaho.

Responding to questions during a

job interview with confidence /
Mahusay na pagsagot sa mga
tanong sa interbyu para sa
inaplayang trabaho.
Demonstrating good behavior and
a
 My experience 1 2 3 4
I don’t have I have very I have some I have a lot
Knowledge, skills and abilities any little experience of
experience experience doing this. experience
Kaalaman, kasanayan at kakayahan doing this. doing this doing this.
Mayroon
Wala akong May kaunting akong Marami
karanasan karanasan karanasan akong
sa paggawa lamang ako sa karanasan
nito sa paggawa paggawa sa paggawa
nito nito nito
positive attitude at work /
Pagpapakita ng mabuting asal
at ugali sa trabaho.

Showing up to work on time. /

Pagtratrabaho sa tamang oras.

Managing my time well. /

Mahusay na pamamahala o
paggamit ng aking oras.
 End-of-Module Assessment

Congratulations for finishing Module 4: Work Habits & Conduct! At the end of every
module you will take a short assessment to see how much you have learned. It will
help you and your teacher identify the knowledge and skills you know and what still needs
reinforcing. The results will not affect your ability to continue in the program.

Structure of the Assessment: It has a total of 10 questions. Some questions are multiple
choice and some questions are true or false. You should choose only ONE answer for
each question.

Once you have finished answering the questions, note down any clarifications you want to
ask your instructor.

Module 4: Work Habits and Conduct

Circle an answer for each statement.

English Tagalog
1. Ways to find work include: 1. Kasama sa mga paraan ng paghahanap
ng trabaho ang:
a. Friends and family
b. Newspaper advertisement a. Mga kaibigan at kamag-anak
c. Job notices b. Patalastas sa diyaryo
d. Submitting an application to c. Paunawa ng bakenteng posisyon
a potential employer d. Pagpasa ng aplikasyon
e. All of the above sa potensiyal na
employer
e. Lahat ng nabanggit
2. A biodata/resume and an 2. Pareho lang ang nilalaman ng
application letter cover the same biodata/resume at cover letter
thing. ng aplikasyon.

a. True a. Tama
b. False b. Mali
3. A biodata/resume should include: 3. Kasama dapat sa biodata/resume ang:

a. Contact information a. Contact information

b. Skills summary b. Buod ng mga kakayahan
c. Work experience c. Mga naging
d. Education trabaho/katungkulan
e. All of the above d. Pinag-aralan
e. Lahat ng nabanggit
4. During an interview: 4. Habang ini-interview:

a. Speak quickly so you can a. Magsalita nang mabilis para

share a lot of information makapagbahagi ng maraming
about yourself impormasyon tungkol sa
b. Interrupt the interviewer once sarili.
you have understood the b. Pigilan nang magsalita ang
question and have an answer interviewer kapag alam mo na
c. Present yourself as confident ang tanong at mayroon ka nang
that you can do the job sagot.
d. Make up answers that c. Iharap ang sarili bilang may
aren’t always true in order lakas ng loob na magagawa
to present yourself mo ang trabaho.
positively d. Mag-imbento ng mga sagot
e. All of the above kahit hindi totoo para maging
maganda ang maiharap na
sarili
e. Lahat ng nabanggit
5. During an interview you are asked 5. Habang ini-interview, tinanong ka
a question that you do not know ng isang bagay at hindi mo alam ang
the answer to. You should: sagot. Dapat:

a. Ignore the question and talk a. Huwag mong pansinin ang

about something else tanong at magsabi ng tungkol
b. Tell the interviewer you do sa ibang bagay
not know the answer and b. Sabihin sa interviewer na hindi
explain why mo alam ang sagot, at
c. Keep quiet until the next ipaliwanag kung bakit
question is asked c. Tumahimik hanggang sa ibigay
d. Make up an answer even if it is ang sunod na tanong
not completely true d. Mag-imbento ng sagot kahit na
e. None of the above hindi iyon ang buong
katotohanan
e. Wala sa nabanggit
6. When you disagree with a co-worker, it 6. Kapag may di-pagkakasundo sa
is best to avoid an argument by isang katrabaho, ang pinakamabuting
avoiding contact and not listening to paraan para makaiwas sa pagtatalo
his or her ideas. ay ang pag- iwas sa pakikipag-
ugnayan sa kaniya at hindi pakikinig
a. True sa kaniyang mga idea.
b. False
a. Tama
b. Mali
7. Good time management involves: 7. Kasama sa mabuting pangangasiwa
sa oras ang:
a. Planning
b. Prioritizing what needs to be a. Pagpaplano
done b. Pag-uuna sa mga
c. Avoiding distractions kinakailangang gawin
d. Staying focused on the task c. Pag-iwas sa mga nakagagambala
e. All of the above d. Pananatili ng tuon sa gawain
e. Lahat ng nabanggit

8. Dressing properly, being on time, 8. Makatutulong sa pananatili ng

being respectful, and being honest will trabaho ang pananamit nang maayos,
help you keep a job. pagdating sa oras, pagiging
magalang, at pagiging matapat.
a. True
b. False a. Tama
b. Mali

9. You work as a server in a 9. Nagtatrabaho bilang serbidor sa

restaurant. Fridays are usually isang restawran. Laging matao kapag
busy and they are short of staff but Biyernes at kulang sila sa tao pero
you really want to go out dancing gusto mo talagang lumabas kasama
with your friends. You should: ang iyong mga kaibigan. Dapat:

a. Not show up to work a. Huwag kang magpakita sa trabaho

b. Show up to work but leave early b. Pumasok ka pero umalis ka
c. Plan another evening for nang maaga
dancing with your friends c. Magplano ng ibang gami para
d. Tell your employer that you lumabas kasama ng mga
are sick kaibigan
e. None of the above d. Sabihin sa employer mong
may sakit ka
e. Wala sa nabanggit
10.To manage your time at work and 10.Para mapangasiwaan nang mabuti
make sure it does not interfere with ang oras mo sa trabaho at tiyaking
your personal life, get work tasks done hindi ito nakasasagal sa pansarili
quickly, regardless of the quality of mong buhay, tapusin mo agad ang
work you do. mga gawain mo, hindi na mahalaga
ang kalidad ng nagagawa mong
trabaho.
a. True
b. False
a. Tama
b. Mali

Congratulations! You have completed the module on Work Habits & Conduct! You are now
ready to conquer the next module on Safety & Health at Work.