GROUP 5 - Duane Morris - Balancing Growth and Culture at Law Firm

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The key takeaways are that Duane Morris is a law firm founded in 1904 in Philadelphia that followed the values of equality, simplicity and incremental change. It grew gradually through regional expansion and its first merger in 2005. It emphasized collegiality and consensus-based decision making.

The values that characterize Duane Morris are equality of all people, simplicity and functionality, and progress through incremental changes.

The firm socialized its members into these values by spending time explaining and getting buy-in on decisions, preparing intensively for important decisions, and providing extensive background materials.

Duane

Morris
Balancing Growth and Culture at a Law Firm

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About the Company

1. Duane Morris is a Philadelphian Law Firm founded by Duane, Morris,


Heckscher and Roberts in 1904.
2. For few decades firm had gradual profitable growth in regional markets.
3. Linked to Quaker of Pennsylvania
4. Till 1997, Duane Morris was a midsized firm with few lawyers outside
Philadelphia.
5. Maintain unusual degree of collegiality.
6. Between 1997 and 2005, firm opened o ces in more than 9 cities.
7. Completed its first merger by acquiring a firm in San Francisco in late 2005
8. Company follow the following core values:
● Equality to all people
● Simplicity and functionality
● Progress through incremental changes
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Question 1(a). What are the values that characterize
Duane Morris?

Equality of all people


They treated leadership as a
service function and the roles
were assigned on an ad-hoc
basis.
Progress through
incremental change
Simplicity and functionality
They preferred to take
They followed simple clothing
incremental, opportunistic steps
and speech and believed all
towards change but if
actions should have a practical
opportunity is for radical action,
function.
they will grab it.
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Question 1(b) How did the firm socialize its members
into these values?
Compensation
The company made sure that
all the compensation process
was transparent and flexible

Action & Growth


Research
Employees wait for the the right
Company followed a strong action
opportunity and then provides
policy which laid foundation for all its
the radical action.Their
employee that all the expected Employee supported
employee to have a solid functional progressive causes. And this
justification which should be backed was notably has been observed by
up with quantitative analysis. the growth of the company

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Question 2. How did the above values reflected
in the unique culture at Duane Morris?

Leadership Discussion
Leaders prepared intensively before Bonovitz and the executive
important decisions were to be committee members spent sufficient
made. Members of the partners’ time explaining and getting buy-in
board were provided with extensive
on proposed decisions before the
background material on issues at
hand. board meetings were held.

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Continued .......

Decision Maker Consensus


Mr Bonovitz in his company One of the most notable elements
allowed for a more thorough of Duane Morris’s culture was the
vetting of the issues involved in a reliance on consensus-based
given decision and also created decision making which helped the
an environment where there company to make a better
were no “winners and losers” and decision
this was the most important
decision
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Q3 How would you characterize the organizational culture at Duane Morris on a
scale of integrative to fragmenting? How has the culture changed over the
years?

● The firm in past for its unusual degree of collegiality and a culture of consensus-based decision
making: the firm had never, in all its history, taken a vote on any issue. This showed the
fragmenting organizational culture.
● The firm valued an entrepreneurial, business-oriented focus, combined with collegiality and a non
territorial approach to clients which showed a shift from fragmenting to integrating organizational
culture
● Duane Morris recruited primarily through hires of experienced lateral partners and teams
● Promotion: Duane Morris was considered an “underleveraged” law firm in which the ratio of
partners to associates was low, approximately 1.2 to 1 (taking into account equity and nonequity
partners). This allowed the firm to provide experienced service to its clients and resulted in fewer
“rainmakers,”with business generation spread among more partners
● Compensation :The key aspects of compensation at Duane Morris were transparency in the
process, flexibility, rewarding teamwork, and underpaying leadership
● Integration and Cross-selling : Duane Morris’s business strategy was practice-group integration
and cross-selling services.
● Client Relationship Management: The main role of the marketing department was to help the
lawyers develop business and to help maintain relationships with current clients.

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Question 4(a). How will the growth affect the
organizational culture at Duane Morris?

INTEGRATION
AND
PROMOTION
CROSS-
SELLING

Duane Morris has a significant Duane Morris offers promotion


advantage because of its key as partnership and this is an
aspect of cross-selling. And as extensive process which takes 6
the firm will grow leveraging this months. With growing numbers
would be better . this would be harder to execute

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M&A

With merger and acquisitions through


the company’s size will grow but
MEETINGS DECISION
maintaining the same culture would
be difficult MAKING

For the efficient function of cross-selling Duane Morris believed in equality of


and strategy planning Duane Morris every employee and asked for a
used to have regular meetings through consensus before taking any
video conferencing and physical decisions, but this process will be
meetings which will be harder to carry on hard to execute with growing number
with increasing number of offices. of employees.

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Question 4(b). What aspects of Duane
Morris culture are easily scalable?

● EQUALITY OF ALL PEOPLE-


● SIMPLICITY AND FUNCTIONALITY-
● PROGRESS THROUGH INCREMENTAL CHANGE-
● STRATEGIC PLANNING (DEVELOPING 5 YEAR PLANS)-
● PROMOTION-
● INTEGRATION AND CROSS SELLING-
● CLIENT RELATIONSHIP MANAGEMENT-
● MANAGEMENT STRUCTURE-
● MEETINGS-
● ANCILLARY BUSINESSES-

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Is it worthwhile to relinquish some aspects of Duane Morris
culture in order to facilitate growth? Which aspects?
Explain
YES, it is worthwhile for the company to give up some
aspect Expansion
Recruitment
1. Hire more number of people and not to 1. All or much of the growth of the law
maintain very high quality while hiring. firms was basically driven by the
2. Mergers can also help in bring more globalization and merger with large
talent in to the firm to boost the growth. corporations that the firm served

2.After 2005, the company was primarily


focused on the developing the firms
which were already existed, rather than
developing the new firm.

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Thanks!
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