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    Performance Tasks With Rubrik in FBS

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    richele valencia
    The document describes a performance task where students role play taking a telephone reservation. It lists six skills that should be demonstrated: 1) answering the phone promptly with greetings, 2) properly answering inquiries with clarity and accuracy, 3) asking pertinent questions to complete reservation details, 4) accurately recording reservation data based on establishment standards, 5) repeating and confirming reservation details with the person making the reservation, and 6) providing additional foodservice information when necessary. A rubric is provided to score students on communication skills and how many of the six skills they demonstrate with confidence during the role play.

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    Performance Tasks With Rubrik in FBS

    Uploaded by

    richele valencia
    100 views4 pages
    The document describes a performance task where students role play taking a telephone reservation. It lists six skills that should be demonstrated: 1) answering the phone promptly with greetings, 2) properly answering inquiries with clarity and accuracy, 3) asking pertinent questions to complete reservation details, 4) accurately recording reservation data based on establishment standards, 5) repeating and confirming reservation details with the person making the reservation, and 6) providing additional foodservice information when necessary. A rubric is provided to score students on communication skills and how many of the six skills they demonstrate with confidence during the role play.

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    The document describes a performance task where students role play taking a telephone reservation. It lists six skills that should be demonstrated: 1) answering the phone promptly with greetings, 2) properly answering inquiries with clarity and accuracy, 3) asking pertinent questions to complete reservation details, 4) accurately recording reservation data based on establishment standards, 5) repeating and confirming reservation details with the person making the reservation, and 6) providing additional foodservice information when necessary. A rubric is provided to score students on communication skills and how many of the six skills they demonstrate with confidence during the role play.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    100 views4 pages

    Performance Tasks With Rubrik in FBS

    Uploaded by

    richele valencia
    The document describes a performance task where students role play taking a telephone reservation. It lists six skills that should be demonstrated: 1) answering the phone promptly with greetings, 2) properly answering inquiries with clarity and accuracy, 3) asking pertinent questions to complete reservation details, 4) accurately recording reservation data based on establishment standards, 5) repeating and confirming reservation details with the person making the reservation, and 6) providing additional foodservice information when necessary. A rubric is provided to score students on communication skills and how many of the six skills they demonstrate with confidence during the role play.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 4

    Performance Task No.

    Taking Table Reservation

    Perform a self-written role play about taking a reservation through a telephone conversation. You can
    choose a partner with your family. Send a video recording of your presentation to your teacher through
    messenger or email.
    1. The phone answered promptly and with appropriate greetings.
    2. Inquiries are properly answered with clarity and accuracy.
    3. Pertinent questions are asked to complete the details of the reservations.
    4. Reservation data are accurately recorded based on the establishment’s standards.
    5. Details of the reservations are repeated and confirmed with the party making the reservation.
    6. Additional information about the foodservice is provided when necessary.

    Your performance will be rated using this rubric:

    Description Score Score Earned


    Demonstrated outstanding 5 5
    communication skills in taking
    phone calls when taking
    reservations and was observed
    doing all the six skills with much
    confidence.
    Demonstrated very good 4
    communication skills in taking a
    reservation and was observed
    performing four (4) to five (5) skills
    with confidence.
    Demonstrated good communication 3
    skills in taking a reservation and
    was observed performing three (3)
    skills with confidence.
    Demonstrated poor 2
    communication skills in taking
    a reservation and was
    observed performing one (1) to
    two (2) skills without
    confidence.
    Did not demonstrate any skills in 1
    taking reservations.

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