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Human Information Processing: James Patrick A. Acang - Deparment of Computer Science

The document discusses human information processing and factors related to human-computer interaction (HCI). It describes the basic elements of HCI including computer factors and human behavior. It then discusses human factors such as cognitive science, ergonomics, task modeling, and how to predict and evaluate interactive behavior. The document also presents an information processing model involving the senses, interpretation, memory, decision making, and actions. It discusses predicting cognitive performance, types of memory, and assessing performance.

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Mc Robinson Regucera
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86 views24 pages

Human Information Processing: James Patrick A. Acang - Deparment of Computer Science

The document discusses human information processing and factors related to human-computer interaction (HCI). It describes the basic elements of HCI including computer factors and human behavior. It then discusses human factors such as cognitive science, ergonomics, task modeling, and how to predict and evaluate interactive behavior. The document also presents an information processing model involving the senses, interpretation, memory, decision making, and actions. It discusses predicting cognitive performance, types of memory, and assessing performance.

Uploaded by

Mc Robinson Regucera
Copyright
© © All Rights Reserved
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Download as PDF, TXT or read online on Scribd
Download as pdf or txt
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Human Information

Processing
James Patrick A. Acang | Deparment of Computer Science
2 Basic Elements of HCI
• Computer Factors
• Human Behaviour
Human Factors
• Cognitive Science
• Explains the human’s capability and model conscious processing
of high-level information
• Ergonomics
• Elucidate how raw external simulation signals are accepted by
our five senses
Human Factors
Human Factors
• Task/Interaction Modelling
• Formulate the steps for how humans might interact
• Prediction, assessment, and evaluation of interactive
behaviour
• Understand and predict humans might react mentally:
• Information presentation and Input solicitation for interface
implementation
• Explain or predict their performance and usability
Information Processing Model
Information Processing Model

• Senses external
information.
• Examples:
Visual
Aural
Haptic
Information Processing Model

• Interprets and extracts


basic meanings of the
external information.
Information Processing Model

• Memory
• Stores momentary and
short-term information
or long term knowledge.
• Examples:
external world
procedures
rules
relations, schema
candidates of
actions to apply
Information Processing Model

• Decision Maker/Executor
• Formulates and revises a
plan
• Decides what to do
• Acts by commanding the
motors
Information Processing Model
Information Processing Model
Information Processing Model
Human Reaction and Prediction of Cognitive
Performance
• Norman and Draper
• “Gulf of Execution / Evaluation”
• Explains how users can be left confused
• Happens when interactive systems do
not meet the expectation of users
• This results to ill-modelled interaction
• The mismatch of the user’s mental
model and the task model creates the
“gulf”.
Human Reaction and Prediction of Cognitive
Performance
• Types of Memory in Human
Cognitive System
• Short Term (Working Memory)
• Contains Changing Memory Elements
for the task at hand (chunks)
• 8 chunks of memory for a short period
of time.
• Long Term
• Knowledge
Human Reaction and Prediction of Cognitive
Performance
• Retrieving information from the long
term-memory is:
• Difficult; and
• Relatively time consuming task.
• Display information to elicit
recognition.
Human Reaction and Prediction of Cognitive
Performance
• Memory Related Performance
Issues:
• Systems for experts
• Multi-tasking environments
Predictive Performance Assessment
• Important cognitive activities are analysed in terms of their
typical approximate time.
• Single chunk retrieval from short-term memory.
• Encoding (memorizing) of information to the long-term memory.
• Responding to visual stimulus and interpreting its content.
• The estimate and the task sequence model can be used to
estimate the time needed to complete the task.
Predictive Performance Assessment
• GOMS (Goals, Operators, Methods and Selection)
Framework
• Starts from the hierarchical task modelling
• Map each specific interface to each of the subtask
• Estimate total time of task and apply improvements
Reference
• Kim G. (2015). Human-Computer Interaction: Fundamentals and Practice.
CRC Press Taylor and Francis Group.

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