QuickStart Guide

Installing the Virtual K1000 Trial and

Full Versions on VMware Platforms
Release 5.2
© 2004-2011 Dell, Inc. All rights reserved.
Information concerning third-party copyrights and agreements, hardware and software warranty,
hardware replacement, product returns, technical support terms and product licensing is in the
KACE End User License agreement accessible at:
http://www.kace.com/license/standard_eula

Revision Date: March 7, 2011

Contents
1: Installing the Virtual K1000 Trial and Full Versions on VMware
Platforms 1
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installing a VK1000 Management Appliance on VMware Platforms . . . . . . . . . . . . . . . . . . . 1
Trial users: About the VMware platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Hardware and software requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installing the trial on the free VMware product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installing on ESX using vSphere Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installing on ESX Using viClient. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Configuring the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Migrating Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Trial VK1000 Management Appliance Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
VK1000 Management Appliance Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Uninstalling the K1000 Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Uninstalling the K1000 Agent with Auto Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Uninstalling the K1000 Agent after License Expiration . . . . . . . . . . . . . . . . . . . . . . . . . 6
To uninstall the agent on Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
To uninstall the agent on Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
To uninstall the agent on Mac OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Installing Virtual the K1000 Trial and Full Versions on VMware Platforms, Version 5.2 i
Contents

ii Installing Virtual the K1000 Trial and Full Versions on VMware Platforms, Version 5.2
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Installing the Virtual K1000 Trial and
Full Versions on VMware Platforms

How to install the Dell KACE VK1000 Management Appliance Trial and Full Versions on
VMware™ Platforms.

About this Guide

This document describes installation of the following appliances on VMware platforms:

• The VK1000 Management Appliance is designed to run on a VMware virtual

product. It runs on any system that meets the requirements listed in the Hardware and
software requirements section.
• The Trial VK1000 Management Appliance is an evaluation version of the VK1000
Management Appliance. The trial version is licensed to manage a restricted number of
nodes (see www.kace.com/trial for the latest) and is fully functional, with the exception
of some minor trial-related restrictions. The Trial Appliance does not support
upgrading the server or agents, restoring from back up, or changing the time settings.
During the trial period, you can upgrade to a full production license or migrate to a
hardware appliance version by purchasing it from Dell KACE sales.
When referring to both products, the terms VK1000 Management Appliance or appliance
are used.
After installation, see the Asset Management Guide for setup, configuration, and
administration information.

Installing a VK1000 Management Appliance on

VMware Platforms
This document explains how to install a VK1000 Management Appliance on VMware
platforms. You must set up an appropriate VMware application before you perform these
steps.

Trial users: About the VMware platforms

In addition to VMware ESX, the Trial VK1000 Management Appliance can also be installed
on other VMware products. If you are installing the Trial Appliance strictly for evaluation,
installing it on the free VMware product is probably the easiest way to do so. However, the

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free software is not a production-capable product. If you plan on turning your trial into a
production appliance, install it on one of the ESX products.

Trial VK1000 Management Appliance users:

You have 30 days to explore and use your Trial VK1000 Management Appliance before
purchasing.
If you are interested in purchasing a VK1000 Management Appliance or a physical
VK1000 Management Appliance, contact Dell KACE Sales: 
http://www.kace.com/about/contact.php.

Hardware and software requirements

For managed system requirements, see the K1000 Management Appliance model datasheet
at: http://www.kace.com/products/systems-management-appliance/models.php.

VMware Platform Requirements

Free VMware product Windows-based system with Intel-VT or AMD-V capable

(Trial only) processor(s)
Windows XP or later, 32- or 64-bit
3 GB RAM
7 GB disk space minimum (additional space required to test
backup features; approximately 50 GB to test the patching
feature)
ESX 4 or later  Intel-VT or AMD-V capable processor(s)
vSphere 4 GB RAM
250 GB minimum disk space
ESX 3 or later Intel-VT or AMD-V capable processor(s)
viClient 4 GB RAM
250 GB minimum disk space

Installing the trial on the free VMware product

After downloading the Trial VK1000 Management Appliance, the remainder of this
procedure should take about 20 minutes. The free VMware product is available for the Trial
VK1000 Management Appliance only.
1. Go to http://www.kace.com/trial, and click Download Trial K1000 to download the
compressed OVF (Open Virtualization Format) file to the same system as your VMware
product.
2. Extract the files.
3. Launch the VMware software, and select Open.
4. Browse to the folder where you extracted the files, and change the File Type field to
Open Virtual Machine Format Images.
5. Select the .ovf file, and select Open.

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This takes a few minutes, during which VMware software appears unresponsive. Wait
for it to complete.
After the import is complete, the appliance boots automatically.
You are now ready to configure your appliance. For login and configuration instructions, see
Configuring the appliance, on page 4.

Installing on ESX using vSphere Client

After downloading the VK1000 Management Appliance, the remainder of this procedure
should take about 20 minutes. Run vSphere on a computer that is on the same network as
the designated ESX host, as importing across a WAN does not work.
1. Go to http://www.kace.com/trial, and click Download Trial K1000 to download the
compressed OVF (Open Virtualization Format) file to your vSphere system.
2. Extract the files.
3. Launch the vSphere program, and select File > Deploy OVF Template.
4. Browse to the folder where you extracted the files, and select the .ovf file.
The installation wizard appears and offers you installation choices. Select the
components that your implementation requires (data center, datastore, etc.).
5. Select Finish and allow the installation to finish.
6. Confirm the appliance settings. Check for a valid network and any other settings you
need.
You are now ready to configure your appliance. For login and configuration instructions, see
Configuring the appliance, on page 4.

Installing on ESX Using viClient

After downloading the VK1000 Management Appliance, the remainder of this procedure
should take about 20 minutes. Run viClient on a computer that is on the same network as the
designated ESX host, as importing across a WAN will not work.
1. Go to http://www.kace.com/trial, and click Download Trial K1000 to download the
compressed OVF (Open Virtualization Format) file to your viClient system.
2. Extract the files.
3. Launch the viClient program, and select File > Virtual Appliance > Import >
Import from File.
4. Browse to the folder where you extracted the files, and select the .ovf file.
5. The installation wizard appears and offers you installation choices. Select the
components that your implementation requires: data center, datastore, and so on.
6. Select Finish and allow the installation to finish.
You are now ready to configure your appliance. For login and configuration instructions, see
Configuring the appliance.

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Configuring the appliance

Perform these steps to configure the VK1000 Management Appliance:
1. Boot the appliance (this takes 5 to 10 minutes), and proceed with the initial network
configuration.
2. Enter following credentials at the Login prompt:
Login: konfig
Password: konfig 
See the “Getting Started” section of the Dell KACE K1000 Management Appliance
Administrator Guide.
3. Using the UP and DOWN arrow keys and keyboard, configure your network settings as
follows:

Field Suggested Value

K1000 Server Enter the host name of the appliance.

(DNS) Hostname The default setting is kbox.
Web Server Name (Recommended) Enter the fully-qualified domain name (FQDN)
of the appliance on your network. This is the value of Hostname
concatenated with Domain, such as appliance.kace.com).
Clients connect to the K1000 using the Web Server Name. We
recommend adding a DNS host record matching the K1000 Web
Server Name chosen during this setup.
Static IP Address (Required) Enter the IP address of the appliance server.
Domain Enter the domain that the appliance is on.
Subnet mask Enter your subnet mask.
Default gateway Enter the network gateway for the appliance server.
Primary DNS Enter the IP address of the primary DNS server the appliance
uses to resolve hostnames.
SMTP server To enable email notifications, specify an SMTP server, enclosing
the IP address with square brackets [].
Proxy Type Enter any necessary proxy information.

4. Use the DOWN arrow to highlight the SET OPTIONS item, and select RETURN to apply
your settings. When the appliance finishes rebooting, the configuration process is
completed.
5. Verify the appliance is now online by opening a web browser and navigating to one of
these locations:
http://your_web_server_name/admin
http://your_static_IP_address/admin
6. After accepting the End User License Agreement (EULA), the Initial Konfiguration page
appears.

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7. Enter the following information in Initial Konfiguration page:

Field Suggested Value

License Key This was emailed to you after you downloaded the appliance.
Admin Password Select and enter a password. You will use this password again to log
on to the appliance.
Company Name Enter a name for your organization.
Timezone Enter a time zone to use.

8. Select Apply Settings and Reboot button to save your changes.

9. After your K1000 reboots, browse to http://your_web_server_name/admin from
any other computer. The login panel appears.
10. Enter admin for username and the password you entered on the Initial Konfiguration
page.
Your appliance is running. You are presented with the Guided Tour page. Read through the
Guided Tour starting with the Introduction to learn about the features of the K1000
Management Appliance.

Migrating Data
If you are a Trial VK1000 Management Appliance user and want to migrate the data you
created during the trial to another production appliance that you've purchased, you will need
to backup the data before the trial period expires. See “Maintaining Your Appliance,” in the
Administrator Guide. This chapter provides steps for backing up from your Trial VK1000
Management Appliance and restoring the data to your new production K1000 Management
Appliance.

Product Support
The support options depend on your product.

Trial VK1000 Management Appliance Support

Dell KACE provides a variety of support resources for the Trial VK1000 Management
Appliance, including:

• The Trial VK1000 Management Appliance user forum at http://www.appdeploy.com/

messageboards/tt.asp?forumid=35.
• Administrator Guide for the K1000 Management Appliance (included with the Trial
VK1000 Management Appliance download package).
• Weekly “Trial K1000 Getting Started Series” webinars, which show how to use the
VK1000 Management Appliance.
You can register for these at http://kace.webex.com/.

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Click the Event Center tab, and scroll down to the Trial K1000 Getting Started
Series section.

• Live Chat with the Dell KACE Sales Engineering team Mon.-Fri., 0600 - 1800, Pacific
Time.

VK1000 Management Appliance Support

If you have purchased a VK1000 Management Appliance, you can contact Dell KACE
support at [email protected]. If you are using the VK1000 Management Appliance in a
production system, let us know if you have any product suggestions or encounter any
problems.

Uninstalling the K1000 Agent

VK1000 Management Appliance includes a utility for uninstalling. However, if your license
has expired, use the utilities provided by your operating system. See Uninstalling the K1000
Agent after License Expiration, on page 6.

Uninstalling the K1000 Agent with Auto Provisioning

If your appliance is active, you can delete the agent through Advanced Provisioning.

To remove an appliance using Auto Provisioning

1. Select Settings > K1000 Agent. The Agent Provisioning page appears.
2. Click Advanced Provisioning.
The page already contains information about the agent from when it was installed.
3. Under General Settings, select the Auto Provisioning option.
4. If the target machine (client) runs on the Windows operating system, under the
Windows Platform Provisioning Settings section, select Remove K1000
Agent.
5. If the target machine runs on Mac OS, under the Unix (Linux or Mac OS X)
Platform Provisioning Settings section, make the following selections:

Remove K1000 Removes the Agent from machines. This overrides any current
Agent provisioning activity.
Remove agent data Removes any remaining data folder/files after the uninstall
director process completes.

6. Click Save.

Uninstalling the K1000 Agent after License

Expiration
If your Trial VK1000 Management Appliance license has expired, use the tools of the
operating system to uninstall the agent from the client machine.

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To uninstall the agent on Windows

Use the Add or Remove Programs in Windows XP or Uninstall a Program in
Windows Vista or 7 to remove an agent from a target machine.

To uninstall the agent on Linux

If your Trial VK1000 Management Appliance license has expired, use the following
commands to delete the agent.
1. Open a Terminal form Applications > System Tools.
2. At the command line prompt, enter:
sudo rpm -e ampagent
3. (Optional) Remove the kace directory:
rm -rf /var/dell/kace/

Do not remove this directory if you have other Dell KACE products.

To uninstall the agent on Mac OS

If your Trial VK1000 Management Appliance license has expired, use the following
commands to delete the agent.
1. Open a Terminal from Applications > Utilities.
2. Use su or sudo:
SystemStarter stop AMPAgent
rm -rf /Library/Application\ Support/Dell
rm -rf /Library/StartupItems/AMPAgent
rm -rf /Library/LaunchDaemons/kace.ampagent.bootup.plist
pkgutil --forget com.kace.ampagent
The agent is uninstalled.

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