PCC 4.0.3 SetupGuide
PCC 4.0.3 SetupGuide
PCC 4.0.3 SetupGuide
Control
4.0.3
Setup Guide
April 13, 2009 • Updated instructions to set the Java function priority for PCC startup
• Added instructions to enable secure printing on the PCC embedded device
March 23, 2009 • Added instructions to restart the MFP after installing the Remote Admin Application
• Clarified PCC behavior when user account exceeds color quota and/or account limit
All rights to this document, domestic and international, are reserved by Equitrac Corporation. No part of this publication may be reproduced,
stored in a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise) without
prior written permission of Equitrac.
Trademarks
Equitrac®, Equitrac Express®, Equitrac Office®, Follow-You Printing® and Scan-to-Me® are registered trademarks of Equitrac Corporation.
All other brands and their products are trademarks or registered trademarks of their respective holders, and should be noted as such.
Caution The accompanying text provides key information about a step or action that might
produce unexpected results if not followed precisely.
Note The accompanying text provides cross-reference links, tips, or general information
that can add to your understanding of the topic.
Warning Read the accompanying text carefully. This text can help you avoid making errors
that might adversely affect program behavior.
Contents
1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
PCC Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Supported MFPs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Supported Card Readers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Multi-Language Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Upgrade Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Software and Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
MFP Interface Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3 Server-Side Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Licensing PCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Configuring Equitrac Printer Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Add a Printer on a TCP/IP Printer Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Convert a TCP/IP Port to Equitrac Port with Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Add a Printer on an Equitrac Printer Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Configuring PCC Embedded Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Automatically Creating Embedded Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Manually Configuring Embedded Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Configuring Administrator PIN Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Configuring System Timeout Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Topics
PCC Features
Supported MFPs
Supported Card Readers
Multi-Language Support
Requirements
Upgrade Information
Document Conventions
The Print & Copy Control (PCC) application provides copy control and secure printing on multi-
functional products (MFP). Embedded on the MFP, the PCC application controls access to the MFP,
requiring users to enter valid account information in the form of personal identification numbers (PINs),
or Windows NT credentials, based on authentication settings on the Equitrac server, before the MFP is
unlocked and ready for use.
PCC communicates with the print tracking and accounting application on your network to validate
authentication information. Once successfully logged in, users can release print jobs, make copies, or scan
documents to email. During the copy process, PCC collects detailed document characteristics such as
paper sizing, color, duplexing, stapling, or input trays on specific models. PCC provides secure document
release for print jobs, but does not track print job data. Instead, network print monitors handle print data,
including any incremental print page counts appearing on the PCC screens.
PCC Features
PCC is a robust application that provides additional functionality beyond print and copy control. This
version of PCC supports the following features:
• Authentication - Requires users to enter valid authentication information to unlock the MFP
functions. Users can enter their authentication data via the MFP panel, or by using a valid swipe card
(when swipe cards are implemented).
• Follow-You Printing - After successful login at the MFP, the user can access the virtual print queue to
"pull" a print job to this device. Through the PCC Follow-You screen on the MFP, users can view
documents in the queue, then select, delete, or release documents for printing. See Enabling Secure
Printing on page 43 for configuration instructions, and Using Follow-You Printing on page 56 for end-
user instructions.
• Scan-to-Me - Allows users to scan a document and email it to their own address, and optionally to
other addresses via the CC field (if enabled). Users can specify scan options (e.g. duplex, color, size) and
document format prior to initiating a scan. See Enabling Scan-to-Me on page 45 for configuration
instructions, and Using Scan-to-Me on page 58 for end-user instructions.
• Card self-registration - Allows users to associate an unknown card with their user credentials. The
next time the user swipes the card, the system automatically associates the card with the user. See
Configuring Card Self-Registration on page 42 for instructions.
• Billing Code support - Users can assign their jobs to a particular code, and the Equitrac Office/Express
database tracks the characteristics of jobs assigned to the code. Billing codes must be enabled on the
Equitrac server. See Enabling the Billing Code Prompt on page 47 and also refer to the Creating &
Managing Accounts chapter in the Equitrac Office or Equitrac Express Administration Guide.
• Campus card support - When enabled on the Equitrac Express server, campus card payment systems
including Blackboard UNIX, Blackboard Windows, and CBord Retail Transaction Interface. At the
MFP, users can authorize themselves as valid campus card account holders, make copies, release jobs,
and pay for these services in real time, directly from their campus card account. See the Managing
Devices chapter in the Equitrac Express Administration Guide.
• Offline operation - In the event that PCC fails to connect to the Equitrac DCE service, you can
configure PCC to continue the MFP lockdown, allowing users to authenticate based on account
information stored in local MFP cache. PCC gathers job data in local cache, and forwards the
accounting details to the DCE service when it is back online. See Determining Offline Operation on
page 48 for configuration instructions.
• Remote Install & Configuration - All installation and configuration tasks can be accomplished easily
to configure PCC. See Installation and Configuration on page 11 and Server-Side Configuration on
page 31.
• Integration with third party applications - PCC tracks job details generated from supported third
party applications.
Supported MFPs
PCC is compatible with models developed using SDK/J (Java) only. For list of PCC 4 supported models,
consult your local Ricoh representative or refer to http://www.equitrac.com/devices/ricoh.asp.
Multi-Language Support
The PCC installation program and configuration features are available in English only.
Multi-language support for the PCC MFP interface includes support for the languages listed below. The
language is selected automatically based on the MFP language. If the MFP language is not available, English
is used by default.
• Czech • Italian
• Dutch • Japanese
• Danish • Norwegian
• English • Polish
• Finnish • Portuguese
• French • Russian
• Hungarian • Spanish
• German • Swedish
NOTE: If you change the language, you must reboot the MFP.
Requirements
System requirements for any machine hosting the Equitrac server components (Core Accounting Server,
Device Control Engine) are available in the Equitrac Office or Equitrac Express Installation Guide.
The following components are required for installing the PCC 4.0.3 embedded software:
• Equitrac Office or Equitrac Express version 4.1.1 with all available hotfixes installed, or later
• Java VM card type F/G or H/I
—Or—
• Java VM card type J/K with Java version 5.05 or later, or Java 7.x
WARNING: The Java VM card must be purchased from and installed by a Ricoh manufacturer. If the item
is not installed on the MFP, the installation for PCC 4.0.3 cannot proceed.
To verify that this card is installed, open the MFP’s web image monitor, then browse to Configuration >
Extended Feature info. If "Java TM Platform" is listed, this requirement is met and you can proceed with
the installation. If not, contact your Ricoh representative.
• Administrative access (including valid Windows network credentials with assigned administrative
rights) to both the MFP and to the network machine hosting the Equitrac server components. Note that
in many cases, the administrative credentials on the MFP are different from Windows network
credentials.
Upgrade Information
Since most configuration data is stored on the Equitrac Office/Express server, upgrading from an earlier
version of PCC to version 4.0.x simply requires you to uninstall the existing versions of the embedded
application, restart the MFP and then install the current version. For details about uninstalling PCC, see
Uninstalling PCC on page 66.
Document Conventions
This guide does not provide installation or configuration details for network accounting software (except in
the case of specific upgrades required to function with the embedded application), control terminals, or
your MFP. For more information about these products, see the relevant product documentation.
Additional Documentation
You may need to refer to one of the following documents when performing server-side configuration tasks.
These documents are located on the Equitrac product CD, and are installed automatically with any server-
side component in the Program Files\Equitrac\Office or Express\Docs folder.
Equitrac Office Planning Guide Before installing Equitrac Office or Express, use this guide to select
Equitrac Express Planning Guide the appropriate combination of product variables to support the
needs of your institution or organization.
Equitrac Office Installation Guide Use this guide to perform an initial installation or upgrade.
Equitrac Express Installation Guide
Equitrac Office Administration Guide After installing Equitrac Office or Express, use this guide to configure
Equitrac Express Administration Guide advanced options for use on your campus or in your organization.
GlobalScan NX Integration Plug-in Use this guide to configure the GlobalScan NX Plug-in to work with
Guide PCC 4.0.3.
Topics
Installation Workflow
Preparing the MFP
Installing PCC Through the MFP Web Interface
Installing the Remote Admin Application
Setting the Java Application Priority
Starting the PCC Applications
Configuring Server Communication
Configuring PCC at the MFP
Adding a Customized Logo
This chapter describes how to install PCC 4.0.3 on supported multi-function printers (MFPs) and
configure the product for initial startup. In addition to this guide, ensure that you have any documentation
related to your Equitrac product suite and documentation for your MFP.
NOTE: This guide assumes that you are installing the Equitrac products (servers and embedded
applications) in a Windows network environment. This guide does not provide any information for third-
party software (including databases) or operating system support.
Installation Workflow
To install and configure PCC, and to configure server components, you must have administrative access to
the network machine hosting the web service, and to the machine hosting the Equitrac server components.
Default administrative credentials for the MFP are provided by your MFP technician.
Follow this workflow to install PCC per device:
1 Download the current PCC 4.0.3 and Remote Admin software zip files from the Ricoh website. Do
NOT extract the contents of the zip files.
2 Complete the preparation steps described in Prerequisites: Before You Install.
3 If applicable, uninstall any earlier versions of PCC. See Uninstalling PCC on page 66.
NOTE: If you are deploying a large fleet of devices, it is recommended that you apply the PCC licenses
before installing the embedded application. Otherwise, PCC can be licensed after the application is
installed on the device. See Licensing PCC on page 32.
4 Install the PCC and Remote Admin applications using the Ricoh Web Image Monitor page.
5 Establish communication with the Equitrac server.
6 Configure PCC at the MFP.
7 License and configure PCC in System Manager.
CAUTION: To install the Java SDK/J software, you may have to purchase the SDK/Java VM Card
appropriate for your MFP from an MFP dealer. A qualified MFP technician must then install the Java VM
card. PCC has been tested with Java VM version 4.16, 5.05 and 7.x.
4 If using an Equitrac card reader, set up the card reader on your MFP. For instructions, see Supported
Card Readers on page 8.
5 Set the machine function priority on the MFP’s PCC Configuration screen:
a Enter the following key sequence on the MFP panel: Clear/Stop, Start, 0 1 2 3 1 2 3 0.
b Enter your administrator Password.
NOTE: The default password is equitrac. After communication with the Equitrac server is established,
the password is set to 2468, unless you change the Administrator PIN. See Configuring Administrator
PIN Codes on page 40 for details.
c Press the User Tools/Counter button on the MFP. The User Tools / Counter / Inquiry screen
opens.
d Select System Settings > General Features > Function Priority.
e Select Java TM/X.
f Touch OK, and then exit User Tools to save your changes.
6 Ensure that CCS mode is enabled on the MFP.
a Enter SP mode on the MFP front panel.
b Touch the System Sp button.
c Touch SP-5XXX, and set item 5113-2 (External Optional Counter Type) to '1'.
d Exit SP mode.
e Press the User Tools/Counter button on the MFP. The User Tools / Counter / Inquiry screen
opens.
f Select System Settings > Administrator Tools.
g Touch Next to proceed to the next screen, then select Enhanced External Charge Unit
Management.
h Enable the desired copier, scanner, fax and document server options.
i Touch OK, and then exit User Tools.
j Restart the MFP to apply the changes.
WARNING: If any User Authentication Management methods are enabled, then PCC cannot use the
extended features. Select User Authentication Management in User Tools > System Settings > Administrator
Tools, and ensure the selected method is 'Off '.
3 Click the Reset Device button to restart the MFP. Resetting the device ensures that the MFP is not in its
energy-saving sleep mode, and restores it to a fully operational state.
A Reset Device confirmation page opens.
4 Click OK to restart the device.
A message displays stating that the system is offline due to configuration updating.
NOTE: The restart time is model dependent, and may take a few minutes to come back online. To
determine if the device has reset itself, click the Refresh button located at the upper right corner of the
Home page. When the device is ready, the functions on the Home page are accessible, otherwise a
message appears stating that the system is not available.
6 When the device is back online, login with administrator privileges and then click Configuration from
the menu on the left side of the screen.
7 On the Configuration page, click Install under Extended Feature Settings.
8 On the Install screen, select the Local File radio button and click Browse to locate the PCC installation
file (.zip file).
9 Once the installation file appears in the Local File field, click Display Extended Feature List to expand
the page to show the PCC installation list.
NOTE: Installing PCC to the hard disk drive may cause device instability.
5 On the Install screen, select the Local File radio button and click Browse to locate the PCC Remote
Admin installation file (.zip file).
6 Once the installation file appears in the Local File field, click Display Extended Feature List to expand
the page to show the installation list.
7 At the Install to field, select Device HDD from the drop-down list.
8 Under Type-J Setting, select On for Auto Start.
9 Under Extended Feature List, select Remote Administration from the list of application names.
10 Click Install.
11 On the confirmation screen, review and confirm your selections, and click OK.
If the installation was successful, the Install page displays again. If the installation failed, an error
message appears.
12 Click Back to return to the main Configuration screen.
13 Restart the MFP. For detailed instructions on how to do this, see Restarting the MFP on page 25.
After a few seconds the screen updates to list PCC as the top application with Priority displayed in the
Priority column.
2 Click the radio button beside the PCC extended feature, then click Start Up/Stop. The screen updates
from Stop to Starting Up displayed in the Status column for PCC.
3 Click the radio button beside the Remote Administration extended feature, then click Start Up/Stop.
The screen updates from Stop to Starting Up displayed in the Status column for Remote
Administration.
NOTE: Ensure that all applications listed display Starting Up before continuing with the PCC
configuration.
NOTE: The default login User ID is admin and the Password is equitrac. After communication with the
Equitrac server is established, the password is set to 2468 by default unless you change the
Administrator PIN. See Configuring Administrator PIN Codes on page 40 for details.
a Enter the name or IP address of the machine hosting the Equitrac DCE service in the Server
Hostname or IP Address field.
b Select the Email Function to determine if the email uses the local or central mail server.
• Server uses the default mail server sent by the Equitrac Office/Express server. When this option
is selected, the Email Server, SMTP Username and Password fields are read only, and are not
configurable.
• Local overrides the default settings, and allows you to select the local Email Server. SMTP
Username and Password are optional depending on the security settings of the email server.
c If you are integrating PCC with an external Java application such as GlobalScan NX, enter the name
and product ID (8- to 10-digit ID, assigned by Ricoh) in the fields. You can find this number in the
Extended Feature Info on the device or in the remote administration tools for each third party
application. This feature places a button on the PCC Login screen and on the Function Selection
screen to allow users to switch to the integrated third party application while logged into PCC.
d In the Soft Keyboard Timeout field, enter a value in seconds after which the user will be logged out
while the soft keyboard is displayed. For detailed information, see Configuring System Timeout
Behavior on page 41.
e In the External Timeout field, enter a value in seconds after which a user will be logged out while
an external application is in use. for detailed information, see Configuring System Timeout
Behavior on page 41.
f The Use Button Icons option turns On or Off the icons that appear in the buttons on the PCC UI
on the MFP. Deselecting, or turning off the button icons provides a slight performance
enhancement to the Java application.
g Select an SSO Integration Mode (Single Sign On) to allow PCC user credential authentication for a
third party application. Select None for an application other than GlobalScan or GlobalScan NX.
• None
• GlobalScan
• GlobalScan NX
h If you are working with Technical Support to troubleshoot a problem on the PCC application
running on the MFP, enable the Debug and/or Tracing options to create verbose logs.
i Select the PCC mode to determine the features that PCC controls or enables.
• Print and Copy
• Custom Access - Select this option to allow users unrestricted access to specific MFP functions
without needing to login with valid user credentials. See Configuring Custom Access Control on
page 24.
j Select the Default Function that appears immediately after the user has successfully authenticated
at the MFP. Select Server to use the default server-side setting. Select Local to override the default
setting and use the local selection instead:
• Access MFP displays the MFP functions
• Scan-to-Me displays the PCC scan functions
• Follow-You displays the secure print queue screen
k Enable or Disable the following if you want to control access to these native MFP functions:
• Native Document Server Application
• Native Scanner Application
• Native Fax Application
If any of these functions are set to Disable, then the user cannot access the selected function.
4 Click Update to save the changes, and then click Logout.
NOTE: If you receive a message that PCC cannot contact the Equitrac server, ensure that server IP address
or hostname are correct and accessible on the network.
5 In the Other Functions section, select the native MFP functions that are allowed without a user login.
NOTE: The default password is equitrac. After communication with the Equitrac server is established,
the password is set to 2468, unless you change the Administrator PIN. See Configuring Administrator
PIN Codes on page 40 for details.
a Enter the Name or IP address of the Equitrac Server hosting the Equitrac DCE service.
b Turn Debug On or Off. Turn this feature On if you wish to create verbose logs.
c Turn the Button Icons On or Off that appear in the buttons on the PCC UI on the MFP.
d Set the External Application Name and Product ID.
e Touch To to open a soft keyboard and enter email addresses.
f Touch Email log to send the email.
4 Select the Security tab to Enable or Disable access to native MFP functions, and to set system timeouts:
NOTE: If Document Server Application is Enabled, then color quota (if configured) is not enforced, and a
user can print a color page even though they have reached their color quota limit.
a Select the PCC mode to determine the features that PCC controls or enables.
b Select the Default Function that appears immediately after the user successfully logs in at the MFP.
Select Server to use the default server-side setting. Select Local to override the default setting and
use the local selection instead.
c Select an SSO Integration to allow PCC user credential authentication for a third party application.
Select None for an application other than GlobalScan or GlobalScan NX.
d Clear offline cache.
6 Select the About tab to view product information
• Select Server to use the default mail server sent by the Equitrac Office/Express server. When this
option is selected, the SMTP Server, Username and Password fields are read only, and are not
configurable.
• Select Local to override the default settings. Enter the IP address or DNS name of the SMTP Server.
Username and Password are optional depending on the security settings of the SMTP email server.
8 Select Save and Exit for the new configuration settings to take effect; select Exit if no settings were
changed, or you do not want to save any settings you may have changed.
Customizable
logo position
By default, a "blank" logo is stored on the machine hosting Equitrac’s DCE service, under
[INSTALLDIR]\Device Control Engine\logo\PCC.bmp. If you wish to add a logo to the front panel, you
must replace the PCC.bmp file with your own logo —keeping the same file name.
The logo must conform to these specifications:
• maximum 145 pixels width x 37 pixels height
• white background is preferable
• file format must be BMP
The updated logo will appear on the MFP panel after the MFP is restarted.
Topics
Licensing PCC
Configuring Equitrac Printer Ports
Configuring PCC Embedded Devices
Configuring Administrator PIN Codes
Configuring Card Self-Registration
Enabling Secure Printing
Configuring Follow-You Printing
Enabling Scan-to-Me
Enforcing Color Quotas
Enabling the Billing Code Prompt
Determining Offline Operation
Configuring Account and Session Display
After you complete the install and configuration of PCC on the MFP, you need to register and configure
PCC on the Equitrac Office/Express Core Accounting Server (CAS). The server-side settings determine
how PCC operates on the MFP.
Licensing PCC
Each PCC installation requires an Equitrac embedded license applied in Equitrac’s System Manager. For
example, if you plan to install PCC on 20 different MFPs, you need to obtain 20 corresponding Embedded
licenses. You can buy a single license or a license pack as needed.
Once you obtain the licenses, you need to activate them in Equitrac’s System Manager. By default, System
Manager resides on the machine that hosts the accounting server. However, System Manager may be
installed on any machine on the network that has a connection to the CAS.
1 Start System Manager by selecting Start > Programs > Equitrac Office/Express > System Manager.
2 In the Select Accounting server dialog, choose the CAS with which Equitrac System Manager is
associated, then click Connect. If the server is not listed, enter the host name or IP address in the server
field.
3 When System Manager opens, click Licensing in the left menu pane.
4 Under Current tasks, click Add license.
5 When the Equitrac activation window opens, click Next to begin the activation process.
6 Enter the serial numbers for the components you want to activate. These serial numbers were supplied
with your software. After you enter the serial number, click Add or Add Multiple to add one or more
serial numbers to the list.
NOTE: If you do not have an Internet connection, or do not wish to activate licensing across an internet
connection, choose Manual Activation. Click Next, then follow the instructions on the Contact
Information page to contact Equitrac with your serial number.
NOTE: The Activation wizard transmits the data using an HTTP connection to the Equitrac activation
server. If the connection fails, the Activation wizard prompts for verification that you have configured the
default gateway correctly, and that the Internet is accessible from this machine. You can retry or cancel
the activation request at this point. If you cancel, the Activation wizard prompts you to use manual
activation instead.
12 Once the Activation wizard sends the activation data and Equitrac returns the activation code, the
Wizard automatically records the license activation in System Manager, and displays a summary of the
activation results:
• Activation code
• Description
• Serial number
• Status (OK; Invalid- the serial number is invalid, or Denied- the serial number was valid but not
accepted)
NOTE: The following procedure outlines how to add a printer in a Windows environment. Equitrac Office/
Express also supports NetWare and Unix print servers. For printer setup details, refer to the NetWare Print
Server Guide or Unix Print Server Guide.
NOTE: If the device is part of a pull group, it must use the same drivers as all other devices in the pull
group. You must select the model of the pull group driver, not the model of the device.
NOTE: If the DRE is a 64 bit server you must remember to also load the 32 bit driver to the server.
7 Specify the physical Printer name. This is the name of the device that is displayed in Equitrac Office/
Express System Manager.
8 Complete the remaining steps in the Wizard, and select Yes when prompted to print a test page.
9 Review the details for this new port and device registration, and click Finish to close the Add Printer
wizard, or Back to change any of the settings.
10 Confirm that the test page printed successfully.
NOTE: If the device is part of a pull group, it must use the same drivers as all other devices in the pull
group. You must select the model of the pull group driver, not the model of the device.
NOTE: If the DRE is a 64 bit server you must remember to also load the 32 bit driver to the server.
10 Complete the remaining steps in the Wizard, and select Yes when prompted to print a test page.
11 Confirm the Windows printer details and click Finish to exit the wizard, or Back to change settings as
necessary.
12 Confirm that the test page printed successfully.
13 Verify that the physical device and its corresponding printer port and print queue appear in System
Manager > Devices.
Produce a Detailed activity by device report and verify that the test page appears in the report. See the
Creating & Running Reports chapter in the Equitrac Office or Equitrac Express Administration Guide.
NOTE: You can rename the auto-created entries as needed using terms and descriptions appropriate for
your organization by right-clicking on an entry and selecting Edit from the menu.
To register each device with CAS, perform the following procedure on an Equitrac Office/Express
administrative workstation:
1 Open System Manager and select the Devices link. The right pane displays the devices registered in
System Manager.
2 Right-click on the device and select Add embedded device to open the Embedded device dialog.
NOTE: To configure the Equitrac Embedded application to use the price list for the associated device, use
the default price list. If you select an alternate price list for the Equitrac Embedded application, the
alternate price list overrides the device setting.
8 If you have defined Rule sets in System Manager, select one from the drop-down list to apply to this
embedded device. For more information on creating rule sets, see the Equitrac Office or Equitrac
Express Administration Guide.
9 From the Offline access drop-down list, select the type of offline access users have when the device
cannot connect to DCE.
• None: This option denies all normal user access to the device, although system administrators can
still access the System Administration functions.
• Cached only: With this option, only users who have previously logged in can access the device using
their cached login credentials and any cached billing values.
• Allow all: This option permits any user credentials for login and any billing values for access to
device features.
10 Select a Prompt for billing code option from the drop-down list.
• Default: This option uses the billing code settings from System Manager > Configuration > User
interaction > Session flow. See Enabling the Billing Code Prompt on page 47.
• Prompt: This option prompts the user for a billing code even if billing code prompts are not enabled
globally.
• Do not prompt: This option disables the billing code prompts even if they are enabled globally.
11 To enable the secure document release (SDR) features, select the Enable secure document release
check box. Specify how the Equitrac Embedded application will handle Release behavior for
documents at the device:
• First is released: Release only the first document in the user’s queue
• Prompt: Prompts the user to release all or select documents for that user
• Release all at login: Releases all queued documents for the current user automatically after
successful login.
NOTE: Secure printing must also be enabled on the print queue for Equitrac to hold the job. See
Enabling Secure Printing on page 43.
12 To override default tracking options for a particular embedded device, click Tracked activities.
CAUTION: If the embedded device is set to track and record print transactions, ensure that Print is NOT
selected in the Tracked activities, otherwise the job is tracked twice— by both the device and the
Equitrac Port Monitor.
2 Select Ricoh PCC4 from the Device type drop-down list. The dialog updates with options specifically
available for PCC version 4.
3 In the Administrator PIN field, enter the PIN. Leave the Administrator PIN field empty if you do not
wish to limit access to configuration options.
4 Leave the default function as Access MFP.
5 In the End session after field, enter a numeric value in seconds to indicate the system timeout length.
For detailed information about system timeout behaviors, see Configuring System Timeout Behavior
on page 41.
6 Click OK to save the changes.
Session Activity System Manager > Configuration > Devices This timeout applies to all PCC
> Embedded Devices functions, such as login, Scan-To-Me
and Follow-You Printing. When this
Note: The default value is 60 seconds, and timeout expires, the user is
must be set to at least 30 seconds if immediately logged out.
overridden.
Soft Keyboard PCC local configuration > Security tab. OR This timeout applies to the soft
From the Remote Administration display. keyboard used in PCC. When this
timeout expires, the user is logged out
Note: The default value is 180 seconds. If when the soft keyboard is dismissed.
the value is reset to a lower value than the
Session Activity value, the Session Activity Note: The MFP screen does not refresh
value is used instead. when the timer expires, and the
keyboard functions normally. When the
keyboard is closed after a timeout
occurs, the user is returned to the login
screen. There is no warning prompt.
External Application PCC local configuration > Security tab. OR This timeout applies when the PCC
From the Remote Administration display. application is put on hold to run native
MFP functions, such as copying.
Note: The default value is 300 seconds. If If the timeout occurs, the user will
the value is reset to a lower value than the either be immediately returned to the
Session Activity value, the Session Activity PCC login screen, or a default lock
value is used instead. screen will display, and upon dismissal,
the user will be returned to the PCC
login screen.
Session Summary Hard-coded to 60 seconds. Cannot be If a user fails to log out when finished
modified. using the device, logout occurs after
this time.
CAUTION: If any timer is set to a value lower than the session activity timer, the time for session activity is
used instead of the set value.
WARNING: Administrators of Ricoh MFPs have the ability to set device-specific Auto-Off and energy saver
timeouts. These timeouts should not be set at less than 300 seconds (5 minutes).
2 Select the Auto-register primary PINs checkbox from the Authentication options section.
Optionally, you can select Register as alternate PIN to record the PIN as the alternate PIN instead of
the primary PIN. When Register as alternate PIN is enabled, the user can also login with a valid
primary PIN and secondary PIN (if enabled) to complete registration.
3 Click OK to save the changes.
The next time the user swipes the card, their account information is automatically associated with the card,
and they can login without manually entering their user credentials.
3 In the Print queue summary dialog, set the Secure Printing option to Enabled from the Behavior
section, and click OK to save the changes.
NOTE: The print queue can only display up to the first 100 print jobs per user.
NOTE: Ensure that the all devices in a Pull group are on DRE servers or all the devices use DRC direct IP
printing. You cannot use DRE printing and direct IP printing within the same Pull group.
NOTE: See the Advanced Printing Configuration chapter in the Equitrac Office or Equitrac Express
Administration Guide for details on configuring secure printing, Follow-You Printing, and device pull groups.
Enabling Scan-to-Me
Scan-to-Me allows users to scan documents and email the results to a pre-set email address. The email
address used is pulled from the user’s account information in Equitrac’s Account Manager. If you want to
allow users with a valid email address to use the Scan-to-Me feature in PCC, ensure that it is enabled in
System Manager.
1 Open System Manager, and navigate to Configuration > Devices > Scan-to-Me.
2 In the Scan-to-Me dialog, select the Enable checkbox.
Selecting this option places the Scan-to-Me button on the PCC login screen, and allows users to access
the feature.
Option Description
Enable advanced When enabled, adds a manual configuration menu to the system, including
settings Scan settings, Auto density, Feed type, and Filename/type. to the PCC Scan-
to-Me screen on the MFP. Users can click on the menu items to change scan
settings.
Duplexing Sets the default duplex option. Choose either duplex or simplex.
Scan type Sets the default color option. Choose either Color scan or Monochrome scan.
Enable CC field When enabled, adds the Cc field to the PCC Scan-to-Me screen on the MFP,
allowing users to enter one or more email addresses. The scan is sent to users in
the Cc list, as well as to the user who performed the scan.
NOTE: At login, if the user selects the Scan-to-Me function but there is no email address for this user in
Equitrac’s Accounts Manager, they only see the Access Functions screen. The Scan-to-Me option is not
available to users without an email account associated with their Equitrac account.
NOTE: This function can use the LDAP Email Search feature. For detailed information, see Using LDAP
Email Search on page 59.
1 Select System Manager > Configuration > Network environment > SMTP mail server.
2 Enter your network email server which is either the server’s DNS name or IP Address.
NOTE: You can append a port number to the IP address of the mail server to override the default location
value.
3 Enter a Mail from address for system generated messages. This address appears in the From field when
a user receives a notification email message.
4 Check Basic Authentication if your SMTP mail server requires a user name and password each time a
message is generated.
5 Click OK to save the changes.
3 Select Disable copying on color devices once quota exceeded, to have the MFP stop copying if users
exceed their color quota limits.
4 Click OK to save any changes.
NOTE: These prompts can be set to override any server setting on a per device basis. Go to System
manager > Devices. Expand the physical device then open the embedded device summary. From the
Prompt for Billing Code drop-down list Select either Default, Prompt or Do not prompt.
NOTE: The After user identification option must be selected in order for the At job release option to display
on PCC. Both options must be enabled in order to prompt the user for a billing code at job release.
NOTE: Billing Codes are not enforced when DCE is operating without a connection to CAS.
2 In the CAS offline behavior section, select the Login caching from the DCE servers drop-down list.
• Disabled: PCC follows offline behavior settings; the regular rules for cached only and allow all
apply.
• Enabled: PCC attempts to authenticate users with data cached on the DCE.
DCE login caching determines whether a user login is accepted or denied when CAS is offline. If DCE
caching is disabled when CAS is offline, then users cannot login. If DCE caching is enabled when CAS
is offline, then DCE allows users to login only if they had previously logged in when CAS was online.
For example, if DCE caching is enabled, and User1 authenticated while CAS was online, but User2 did
not, then if CAS goes offline, User1 can still login, but User2 cannot login until CAS comes online
again. Once CAS is back online, then User2 can login, and continue to login even if CAS goes offline
again.
This option also controls login caching on PageCounter terminals. If the PageCounter cannot contact
DCE, it goes into local mode and validates against its login cache. Only copying is supported in this
mode.
NOTE: Account limits are not enforced, and Billing Codes are not validated when DCE is operating
without a connection to CAS.
3 Select how DRE servers handle print jobs when CAS is offline.
• Auto select: If account limits are enforced, then the Do not print option is used. If account limits
are not enforced, then the Print, charge accounts later option is used.
• Do not print: Users cannot print, and must wait until CAS is back online in order to print.
• Print, charge accounts later: Users can print, and then the print job is charged to their account
when CAS is back online.
2 In the Optional display fields section, select which fields you want to display during a user session. If
you do not want to display certain information, select Do not display from the corresponding field’s
drop-down list.
• Account name: The name of the user’s account can be displayed at the start of a session.
• Account balance: The user’s account balance can be displayed at the start, end, or both start and
end of a session.
• Session cost: The cost of the user’s session can be displayed at the end of a session.
NOTE: In order for the PCC Session Summary screen to appear on the MFP, Account balance and/or
Session cost must be set to display at the end of a user session.
Topics
Logging Into PCC
Entering Billing Codes
Using the Function Selection Screen
Using Follow-You Printing
Using Scan-to-Me
Logging Out of PCC
Accessing GlobalScan NX
This chapter describes how to login to PCC and use the PCC screens and features on the MFP. This chapter
also provides information about entering billing codes and using campus cards.
If your administrator has enabled account limit enforcement, color quotas, and/or billing codes, read the
following paragraphs before you use PCC.
Account limits – Account limits ensure that you have sufficient funds in your account to pay for print jobs
before the jobs are released from the queue. As you release print jobs in PCC, the software continuously
checks your output against your account balance. If the total cost of printing selected documents is more
than your available fund balance, PCC will not release the print jobs. Instead, an error message appears
indicating that the balance is not enough to pay for the printing or copying. After you add funds to your
account, you can login to PCC again to release your jobs. In the case of copy jobs, PCC stops the copy job at
the point when the account balance is exceeded, and locks access to the MFP functions. This is available
only as a licensable feature in Equitrac Express.
Billing Codes – A billing code is a unique combination of letters and numbers that represent a charge-back
group. You can assign your transactions to a particular code, and Equitrac Office/Express tracks the
characteristics of copy or print jobs assigned to the code.
Color quota – Color quotas are used to limit the amount of color copying and printing that you can
produce. As you copy or print, PCC compares your output to your color quota balance (in number of
pages). Once you reach the quota, PCC disables the color function on the MFP. If you still have funds
remaining in your account, you can log back in and continue to produce black & white copies or print black
& white documents only. You are able to produce color output only when your color quota is reset on the
server. This applies to any given original document size or duplex setting such as large documents with
double-sided or single-sided originals.
NOTE: The last prompt field on the Login screen is masked to protect your login credentials. If secondary
prompts are not enabled on the server, the User ID field is masked (***). If secondary prompts are
enabled, the Password field is masked instead.
3 Touch the Login button or press the Start key. Depending on which PCC functions are configured, one
of the following screens appears:
• Billing code screen - if billing codes are enabled on the server, and are configured to appear
immediately after authentication.
• Function Selection screen - if you selected Access MFP in order to use the copy or fax functions.
• Follow-You Printing screen - if you selected Follow-You in order to release print jobs from the
virtual print queues.
• Scan-to-Me screen - if you selected Scan-to-Me in order to scan documents and email them to
yourself.
• Select Account screen - if you swiped a campus card, you can then select the account you wish to
draw the funds from. (Equitrac Express only)
• Third Party Application - if additional third party applications are integrated with PCC (such as
GlobalScan NX), a function button for each application appears on the login screen.
NOTE: If an account is configured with only one available billing code to charge against, and billing codes
are required, then that code is automatically selected and the Billing Code screen does not appear.
NOTE: If the billing code you entered is invalid, try performing a search and selecting the code from a list
instead.
Once the code is validated, the function you selected displays on the Login screen. If you entered the billing
code screen after a job release, you then return to the Follow-You screen.
When you finish copying or faxing, press the Other Function hard key on the front panel to return to the
Function Selection screen. At this point, you can select another function, or you can touch Logout to end
your current PCC session.
NOTE: If your Administrator configured a third party application to work with PCC, another function button
appears on this screen. You can touch this function to login to the third party application while still logged
into PCC.
NOTE: The print queue can only display up to the first 100 print jobs per user.
Each time you release a document from the Job list, PCC checks your available account balance. If account
limits are enforced, and the total cost of the selected documents exceed the available account balance, an
error message displays indicating that the account balance would be exceeded and the items will not be
printed. If the login has a limited color quota which has been exceeded, the document prints in black and
white, assuming there is sufficient quota remaining for the print job.
• Touch Print to release all selected documents (selected documents are highlighted in yellow).
• Touch Print&Save to release any selected print job and save them in the Equitrac print queue.
• Touch Delete to remove selected documents from the Job List without printing them.
• Touch Select All to select all documents. To unselect a document and not release it for printing, touch
the document again to unselect it.
• Select Force B/W to force color jobs to print in black & white. When selected, the button turns yellow to
indicate that Force B/W is "On", and all specified jobs will print in black & white. Touch the button
again to turn Force B/W "Off ".
• Touch Refresh to update the document list. The list auto-refreshes periodically.
• Touch Servers to select a different print server and pull your document from another print queue to
this MFP. To use this feature, your print environment must be configured to support multi-server
Follow-You™ printing. See Viewing Jobs on a Different Print Server on page 57 for details.
• Touch the Previous or Next buttons to scroll through the list of documents in the queue.
• Touch Exit to return to the Function Selection screen.
• Touch Logout to end your current PCC session.
When you select a job to Print, Print&Save, or Delete, the document details are displayed in the Job Details
section. See the PCC Print Release Quick Reference on page 69 for a description of all screen options.
Using Scan-to-Me
The Scan-to-Me screen allows you to scan a single or double-sided document and email it to yourself. Your
email address is automatically populated in the To field with the address PCC identifies upon login. When
you receive the email in your inbox, the subject line reads "Scan-to-Me from
<device_IP><date><sequential number>". The Filename in the email is the same as the name of the
original scanned document. The name is auto-generated, and you can change it before starting the scan.
NOTE: The To field is auto-populated with the email address from the User Summary dialog in Accounts
Manager. If the field is blank in Accounts Manager, you cannot access the Scan-to-Me function. Contact your
Administrator if you cannot access the Scan-to-Me options.
Scan-to-Me supports LDAP search to find email addresses within a database. In order to enable LDAP
email search, LDAP synchronization must be configured in System Manager. When configured, a search
button is available next to the To and CC fields on the Scan-to-Me screen—providing quick access to the
email address database.
If LDAP search is configured, the To button becomes active, allowing for additional email addresses to be
manually entered into the To field. If LDAP search is not available, the To button is not active, and only
your email address populates the field. You can also use the To button to remove any addresses added by
the email search mechanism.
See Configuring LDAP Synchronization in the Equitrac Office or Equitrac Express Administration Guide.
NOTE: Although multiple email addresses can be added in the To field, your address must always be
included for the Scan-to-Me feature to work. If you remove your email address from the To field while
entering additional addresses, your address is automatically added to the front of the list in the To field.
2 Touch the Filename button if you want to rename the file, otherwise leave the auto-generated name.
3 If configured, touch the CC button to enter additional email addresses. Separate each email address
with either a semi-colon or colon. If LDAP is configured, you can touch the LDAP search button next
to the CC field to search for available email addresses. See Using LDAP Email Search on page 59.
4 Touch B&W or Color as the Scan type.
5 Touch 1-sided original to scan a single page, or touch 2-sided original to scan both sides of a page.
6 If configured, additional scan options appear on the left of the screen—adjust the options as needed. See
Adjusting the Scan Settings on page 60 for details.
7 Place your document in the feeder or on the scanner, then touch Start Scan or press the Start key on
the MFP to begin the scan.
NOTE: You must provide at least 3 characters to use as search criteria. The particular way in which the
search results are displayed vary dependant upon your configuration.
4 When the search is complete, a list of addresses matching the search criteria displays.
5 Use the Up and Down arrows to scroll through the list page by page.
6 Select one or more addresses, and click OK to exit the Email Search feature.
Density
Use the Left and Right arrows to make finite adjustments to the scan density. If you are
scanning a document that contains light text, increase the scan density accordingly.
Feed Type
You can adjust the Portrait/Landscape feed type as needed. This area of the screen also
reports the selected original type (one sided or two sided). If you are scanning a two-page
document, ensure that you select two-sided. Otherwise, PCC forwards the scan directly to
your email address without waiting for the second scanned page. You can also set the ways in which
multiple original documents are scanned in batches:
• Batch allows you to place original documents into the feeder and then press Start. Once completed, the
MFP waits for any additional originals to be placed, and for Start to be pressed.
• SADF allows scanning to begin as soon as documents are placed into the feeder, without the need to
press Start between batches.
Filename /Type
If you want to change the output type of the file (for example if you are scanning a photo
and prefer a JPG rather than a PDF file), touch Filename/type. You can also change the file
name if you prefer. By default the file name follows the format "Scan-to-Me from
<device_IP><date><sequential number>".
Scan Settings
You can adjust three different scan settings: Type, Resolution, and Size. Touch the Scan settings button on
the Scan-to-Me screen to view these options.
Scan Type
Resolution
Scan Size
Accessing GlobalScan NX
Equitrac supports SSO (Single Sign On) for third party applications, such as GlobalScan NX. SSO
integration allows PCC user credential authentication to access the GlobalScan NX application.
To access GlobalScan NX, do the following:
1 On the PCC login screen, select GlobalScan NX from the functions list.
2 Enter valid login credentials using the numeric keypad or on-screen keyboard, or by using a swipe card.
3 Enter a Billing code, if prompted.
The GlobalScan NX screen opens.
4 After performing the desired functions, touch the Refresh button to exit GlobalScan NX.
5 Press the Other Function key on the MFP, and select PCC from the extended feature list to return to
PCC.
6 Log out of PCC.
NOTE: GlobalScan NX must be installed to the SD card. Refer to the PCC 4.0.1-GlobalScan NX Integration
Plug-in Installation Guide to configure GlobalScan NX to work with the PCC application.
Topics
Stopping or Disabling PCC
Uninstalling PCC
This chapter provides instructions to temporarily disable PCC, or to uninstall PCC from the device.
4 Click the radio button beside the PCC extended feature, then click Start Up/Stop to disable PCC.
NOTE: Although PCC is disabled, the Status column does not change from Starting Up to Stop. To refresh
the screen, and verify that PCC is disabled, click Back and Startup Setting again and ensure that Stop is
now displayed.
Uninstalling PCC
To remove the PCC application from the MFP, follow these steps:
1 Open a web browser and browse to the default web page for the MFP, http://<MFP IP>, where <MFP
IP> is the IP address for the physical MFP.
2 Click Login in the upper right corner of the page. The login page opens. Enter your administrator User
Name and Login Password. The default login for the MFP is User Name admin with no password.
The Web Image Monitor page opens.
3 On the Web Image Monitor page, select Configuration in the left navigation menu to access the
configuration options.
4 On the configuration options page, click Uninstall under Extended Feature Settings.
9 10
11
1 12
2
13
8
3
4
14
5
7
17 16 15
18
1 Print: Print all selected documents; works like the 11 Server Status: Indicates whether PCC is
MFP’s Start key. communicating with the server.
2 Print&Save: Print all selected documents, and save User Details: Indicates the user logged into the
12
in Equitrac print queue. current PCC session and their account balance.
3 Delete: Remove selected documents from print 13 Job Details: Iconic summary of the selected job
queue. characteristics including color vs. monochrome,
simplex vs. duplex.
4 Select All: Select all queued documents.
14 Document details: Provides characteristics of
5 Force B/W: Force color job to print in black & white. selected documents: number of documents selected,
number of pages, color/monochrome, single or
6 Refresh: Update document list. double-sided, page size, cost to print.
7 Servers: Select print server holding document in 15 Copies: Reflect the number of copies currently
queue. selected on the MFP panel.
8 Job List: Touch a document to select it; touch it 16 Next: Scroll through older documents in Job List.
again to deselect it.
17 Previous: Scroll through newer documents in Job
9 Logout: Touch to end the current PCC session. List.
10 Exit: Touch to return to the MFP Function Selection 18 Pages: Current and total number of pages that
screen. comprise the Job List.
PCC Scan-to-Me Quick Reference
The Scan-to-Me screens allow you to scan a document and email it to yourself and optionally, to other users. Make
sure you adjust the Scan settings, edit the file name if necessary, and choose the correct Scan Type and Originals
options before you press Start Scan.
11 12
13
5 14
6
1
7 14
2
8
3 9
10 15 16
1 Scan Settings: Touch this button to adjust the scan 8 Scan Type: Scan in either black & white or color.
resolution, advanced scan types, and scan size.
9 Originals: Scan either a single one-sided page, or a
2 Density: Touch the left or right arrow to increase or two-sided page.
decrease the scan density.
10 Pages Scanned: Displays the number of scanned
3 Scan Details: Displays the current feed type. Touch pages.
to change the feed type.
11 Logout: Touch to end your PCC session.
4 Filename/type: Displays the current scan format.
12 Exit: Touch to return to the MFP Function Selection
Touch to change the scan output format, or the scan
screen.
file name.