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    Administrative Officer (The New India Assurance Co. LTD.) : Assignment - Comprehensive Job Analysis. Job Title

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    Aish
    An administrative officer at The New India Assurance Company is responsible for handling administrative and authorization work including checking insurance policies, authorizing claims, and filing official returns. Key responsibilities include verifying risk assessments, managing a team of assistants, evaluating assistant performance, authorizing claims within rules and regulations, and acting as a liaison between senior management and employees. The role requires a graduate or postgraduate degree, knowledge of the general insurance sector and all departments, strong problem-solving and interpersonal skills, and the ability to develop office strategies and control budgets while working as part of a team.

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    Administrative Officer (The New India Assurance Co. LTD.) : Assignment - Comprehensive Job Analysis. Job Title

    Uploaded by

    Aish
    67 views3 pages
    An administrative officer at The New India Assurance Company is responsible for handling administrative and authorization work including checking insurance policies, authorizing claims, and filing official returns. Key responsibilities include verifying risk assessments, managing a team of assistants, evaluating assistant performance, authorizing claims within rules and regulations, and acting as a liaison between senior management and employees. The role requires a graduate or postgraduate degree, knowledge of the general insurance sector and all departments, strong problem-solving and interpersonal skills, and the ability to develop office strategies and control budgets while working as part of a team.

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    Original Title

    HRM Assignment 2

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    An administrative officer at The New India Assurance Company is responsible for handling administrative and authorization work including checking insurance policies, authorizing claims, and filing official returns. Key responsibilities include verifying risk assessments, managing a team of assistants, evaluating assistant performance, authorizing claims within rules and regulations, and acting as a liaison between senior management and employees. The role requires a graduate or postgraduate degree, knowledge of the general insurance sector and all departments, strong problem-solving and interpersonal skills, and the ability to develop office strategies and control budgets while working as part of a team.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    67 views3 pages

    Administrative Officer (The New India Assurance Co. LTD.) : Assignment - Comprehensive Job Analysis. Job Title

    Uploaded by

    Aish
    An administrative officer at The New India Assurance Company is responsible for handling administrative and authorization work including checking insurance policies, authorizing claims, and filing official returns. Key responsibilities include verifying risk assessments, managing a team of assistants, evaluating assistant performance, authorizing claims within rules and regulations, and acting as a liaison between senior management and employees. The role requires a graduate or postgraduate degree, knowledge of the general insurance sector and all departments, strong problem-solving and interpersonal skills, and the ability to develop office strategies and control budgets while working as part of a team.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    Assignment - Comprehensive Job Analysis.

    Job Title – Administrative Officer (The New India Assurance Co. Ltd.)

    Date &Date &Time of interview: 27th Jan,’20


    Student’s name: Aishwarya Amritkar(MMS02)
    Tanya Khare(MMS07) at 1:30 pm
    Minal Naik(MMS09)

    Job holder’s Name: Usha Amrutkar Male/Female: Female

    Date Incumbent Started Job: 23th Oct 1985 Number of Subordinates: 4

    Supervisor: Mr. Narendra Netam Supervisor Title: Branch manager

     Job Summary (Two line summary of the job)


    An Administrative Officer is a First level Officer and needs to handle administrative and
    authoritative work. Checking the insurance policies, authorizing insurance claims, filing official
    returns are all a part of an Administrative Officer’s job profile.

     Job description/ Task Analysis for “Administrative Officer”-


    An Administrative officer (AO) will be assigned to specific departments like:-
    1.Underwriting: Mainly in Braches and Divisional Offices. Officers are given the authority
    to accept proposals of course with financial limits which also includes signing and
    issuing policy.
    2.Claims: officers process and settle the claims and look after all the legal and non-legal
    aspects of the claims.
    3.Account: Officers are responsible for payments, receipts accuracy of the accounting
    transactions, preparing the balance sheets depending on the level of office

     Job Specifications for Administrative Officer


     The Administrative officer will have the power to authorize Claims as per the rules and
    regulations.
     Verifying of Risk Assessment.
     Manage a team of NIACL Assistants.
     Evaluate the performance of NIACL Assistants.
     Providing confirmations for issuing and renewal of Insurance policies brought by Agents.
     Act as a link between the senior management and the employee.
     Provide motivation to the work force and make them realize the goals of an organization.

     Job Requirements
     Graduate or PG
     NIACL AO Recruitment Examination
     Knowledge, Skills, and Abilities (KSA’s) required by the Position
    1) Knowledge-
     Knowledge of all departments (underwriting, claim, accounts)
     Knowledge of General Insurance Sector (PA insurance, marine, motor, fire, health, cattle,
    workman compensation insurance, doctor indemnity insurance, etc.)

    2) Skills
     Negotiation Skill
     Problem solving skills
     Strong Interpersonal Skills
     Proficient with Computers
     Communication skills
     Decision Making Skills
    3) Abilities
     Team Management
     Handling Pressure of work
     Able to develop administrative office management strategy
     Able to plan and control administrative budget

     Supervisory Controls
    An Administrative Officer supervises the work done by the assistants, check and verify the risk
    proposals and authorize the claims.

     Complexity
     Have work pressure, externally with the clients and insured parties/ policy holder and
    internally with various departments of the company.

     Scope and Effect


     One of the major administrative responsibility would be to monitor the issuance of
    Insurance policies.
     Responsible for setting up and settling of Insurance claims.
     An AO will have to place the role of a Policy Maker for setting policies and norms related
    insurance.
     An AO would check regularly the clauses and details of various insurance policies and
    ensure that they are followed.

     Teamwork Requirements
    Usually the work assigned to AO, would be carry out after Agents bring clients and proposals to
    him/her. With the help of Assistants AO complete his/ her assigned work which includes
    underwriting, claims and accounts. Ultimately work done through team work approach.
     Personal Contacts
    Direct Contact with Development officers, Assistants, Branch managers, Agents, etc. is
    required.

    Communication can help to foster a good working relationship between you and your Channel
    Partner, which can in turn improve professional relationship. Also, transparency is an essential
    element for a long term relationship with the Assistants, Agents, policyholders, clients, etc.

     Work Environment
     Enjoy working among co-operating and encouraging subordinates and peers.
     Occasionally dealing with an angry or discourteous clients/ parties/ policyholder.
     Sometimes, experiences internal work politics.
     High pressure during end of financial year.

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