A. Theory Concept: A.1 What Is Change??
A. Theory Concept: A.1 What Is Change??
A. Theory Concept: A.1 What Is Change??
THEORY CONCEPT
A.1 What is Change??
Change is any improvement, replacement, and development from the old one to the new one,
it can be make the old one is lost and replace with the really new one or can be that old one
become the new one but still refers to the old one in order to increase skill and performance
within the organisation and deal with the current situation.
Basicly, every aspect in the world are changing and we must be able to deal with it, if not we
will lost in the competition.
There some views toward the change, such as:
· Change need a process, can’t fully implemented at the first time of changing process.
· Changing process require money (cost) or investment
· In doing a change, we need concern about the change of behavior too, its so important.
· Change must be conducted by the need and also must be comprehensif.
· So, in doing change we must consider every aspect in order to make our change become
successfull.
A.2 Type of Change
There are three major types of change which often applied by an organisation, these are:
1. Developmental Change
This type of change something like an internal oriented improvement which tends to improve
ability, changing or modify the latest method, do the better efforts than before. For example:
changing procedure that done by bank in term of giving the best servicing to their customers
in order to gain customer’s satisfaction.
So, Oticon company has to begin looking for the problems, listening to the
customers what they are expected, listening to management when they talk about
the need for change. By doing that, they can get the valid data about what makes
the company going to be plummeted, and try to find the best alternative using the
effective way.