01-How To Reset Hikvision NVR & DVR Password Via Hik-Connect App
01-How To Reset Hikvision NVR & DVR Password Via Hik-Connect App
01-How To Reset Hikvision NVR & DVR Password Via Hik-Connect App
Title: How to Reset Password of NVR DVR via Hik- Version: v1.0 Date: 09/16/2020
Connect App
Product: Hik-Connect, DVR,NVR, Page: 1 of 6
Preparation
Hik-Connect app should be V4.3 or above.
Supported device: Hikvision DVRs and NVRs.
This function may vary according to the device model and current firmware version.
1. The device has been added to your Hik-Connect account.
2. Login the account that the device has been bound to.
3. The device do not need to become Hik-Connect online.
1. On device
1) Click Forget Password on login menu.
2. On app
1) Run Hik-Connect app.
2) Tap More – Reset Device Password.
4) The verification code will shows on Hik-Connect, like the picture below:
3. On device
1) Enter the verification code obtained from app in the box below.
2) Click OK, then the system allows to create new password. And customer can login
the device sucessfully with the new password.
Title: How to Reset Password of NVR DVR via Hik- Version: v1.0 Date: 09/16/2020
Connect App
Product: Hik-Connect, DVR,NVR, Page: 4 of 6
Notes:
1. If the device has not been added, Verify by Hik-Connect will not show up, like the picture
below:
2. If the device is added by others, the QR code will not work and the following note will
show up in Hik-Connect after scan the QR code:
Title: How to Reset Password of NVR DVR via Hik- Version: v1.0 Date: 09/16/2020
Connect App
Product: Hik-Connect, DVR,NVR, Page: 5 of 6