IT e PN 2020 21

INFORMATION TECHNOLOGY DEPARTMENT
DEMAND NO. 31
POLICY NOTE – 2020-2021
INDEX
Page
Chapter Contents
No.
I INTRODUCTION 1-6
II ELECTRONICS CORPORATION 7-39

OF TAMIL NADU LIMITED
(ELCOT)
1. Introduction 7-8
2. Activities 8-39
2.1 Procurement 8
2.2 ELCOT e-Market 9
2.3. IT Promotion and Development 9-11
2.4 IT and Electronics Hardware 11-12
Promotion activities
2.5 ELCOT Special Economic Zones 12-13
(ELCOSEZs)
2.5.1 ELCOSEZ- Sholinganallur, Chennai 13-15
2.5.2 ELCOSEZ Vilankurichi, Coimbatore 15
2.5.3 ELCOSEZ - Ilandhaikulam, 16-17
Madurai
2.5.4 ELCOSEZ – Vadapalanji, Madurai 17-18
2.5.5 ELCOSEZ-Navalpattu, 18-20
Tiruchirappalli
2.5.6 ELCOSEZ- Gangaikondan, 20-21
Tirunelveli
2.5.7 ELCOSEZ- Jagirammapalayam, 21-22
Salem
2.5.8 ELCOSEZ-Viswanathapuram, 22-24
Hosur
2.6 Start-up Warehouses at Chennai 24
& Coimbatore
2.7 Centre of Excellence in FinTech 24-25
(COE)
2.8 IT-Infrastructure 25-26
2.8.1 Tamil Nadu State Wide Area 26
Network (TNSWAN)
2.8.2 TNSWAN Phase-II extension 27
2.8.3 National Knowledge Network 27

(NKN)
2.8.4 Redundant Connectivity at TNSWAN 28
2.8.5 Other Connectivity Services 28
2.9 Hosting and Allied Services 28-29
2.9.1 Tamil Nadu State Data Centre- 29

1(TNSDC-1)
2.9.2 Tamil Nadu State Data Centre- 30

2(TNSDC-2)
2.10 Tamil Nadu Disaster Recovery 30
Centre (TNDRC) at ELCOSEZ,
Tiruchirappalli
2.11 TN Cloud Computing Services 30-31
2.12 Security Architecture for TNSDC 32
2.13 Cyber Security Architecture 32-33
For Tamil Nadu(CSA-TN)
2.14 Scheme for Distribution Laptop 33-34
Computers to students
2.15 e-Governance 34-35
2.15.1 Open Government Data Portal of 35

Tamil Nadu
2.15.2 Permanent Enrolment Centres 35-36
(PECs)
2.15.3 Amma Call Centre (ACC) 36-37
2.15.4 Capacity Building 37
2.16 Networks 38
2.17 CCTV Surveillance system 38-39
2.18 e-Notice board 39
2.19 e-Clocks 39
2.20 Network Maintenance at 39
Secretariat
III. COMMISSIONERATE OF 40-104
e-GOVERNANCE AND TAMIL
NADU e-GOVERNANCE AGENCY
1 Introduction 40
2 Objectives 40-42
3 Organization Structure 43-47
3.1 Centre of Excellence (CoE) in 43-46

Emerging Technologies (CEET)
3.2 State e-Mission Team (SeMT) 46
3.3 District e-Governance Society 46-47
(DeGS)
3.4 Information Technology (IT) 47
Cadre
4 Memorandum of Understanding 47-49
5. NamadhuArasu 50
6 Activities of TNeGA 50-84
6.1 Tamil Nadu Blockchain 50-53
Backbone“NambikkaiInaiyam”
6.2 Zero Knowledge Proof based 53-54
“Predictive Services Delivery”
6.3 Artificial Intelligence (AI) based 54-55
‘’Face Recognition System (FRS)’’
6.4 Artificial Intelligence (AI) based 55
Crop pest detection and mitigation
solution “Pest Identification
System”
6.5 Tamil Natural Language 56
Processing (NLP)based “Smart
Conversation Assistant” (Chat Bot
- Anil)
6.6 Drones as a Service (DaaS) 57-58
6.7 Bridging the Digital Divide - 58-59
TNeGA YouTube Channel
6.8 Digi Volunteers 59
6.9 ‘‘Safe & Ethical AI Policy’’ of the 60
State
6.10 Tamil Nadu “Blockchain Policy” 60-61
6.11 Arasu e-Sevai Centres 61-78
6.12 Permanent Enrolment Centres 78-80
6.13 Know Your Government (KYG) 80
6.14 Tiny URL(Uniform Resource 81
Locator) Service – Ullangaiyil
Sanridhazh
6.15 Accessibility of Government 81-82

websites and Standardization
6.16 e-Taal (Electronic Transaction 82-83
Aggregation and Analysis Layer)
6.17 Tamil Nadu Geographical 83-84
Information System (TNGIS)
7 IT Security Audit 85
8 Online Exam as a Service (EaaS) 85-86
9 Engineering Admission / 86
Counselling (TNEA)
10 e-Office 87
11 Sustainable Development Goals 87-89
(SDG)
12 Capacity Building 89-90
13 Technology Seminars 90-91
14 Software Applications developed 92-103
by TNeGA for Various Government
Departments
15 Hon’ble Chief Minister’s Award for 104
Excellence in e-Governance for
Students
16 EczITe-2019 104
IV TAMIL NADU ARASU CABLE TV 105-113
CORPORATION LIMITED
1 Introduction 105
2 Analog Regime 106-107
3 Digital Regime 107-109
4 The New Tariff Order of Telecom 109-110

Regulatory Authority of India
(TRAI)
5 Arasu e-Sevai Centers 110-111
6 Arasu e-Sevai Centers on a 111-112

Revenue Sharing Model
7 Permanent Enrolment Centers 112-113
(PECs) for Aadhaar
8 Internet to Every Household 113
9 Set-Top Boxes Procurement 113

V TAMIL VIRTUAL ACADEMY 114-124
1 Introduction 114
2 Objectives 114
3 Academic Programmes 115-117
3.1 Primary Course 115

3.2 Certificate Course 115
3.3 Higher Certificate Course 116
3.4 B.A. (Tamilology) Degree 116-117

Programme
4 e-Asiriyar Project 117
5 Separate Wing for Tamil 118

Computing
6 Digital Library 118
7 Digitization and Cataloguing of 119

Palm-Leaf Manuscripts
8 Tamilar Tagavalaatruppadai 119-120
9 Monthly Lecture Series 120

10 Tamil Computing 120-121
11 Tamil Text and Speech Computing 121
Tools
12 Sentence Patterns, Structures and 121-122
Rules in Tamil for Machine
Translation
13 Development of New Syllabus 122
14 Kani Tamil Peravai – A Forum for 122

Tamil Computing
15 Tamil Perungkalanjiyam – Tamil 122
Mega Encyclopedia Project
16 Localization of Khan Academy’s 123
Educational Videos
17 Creative Common Initiatives 123-124
VI TANFINET CORPORATION 125-129
1 Introduction 125
2 BharatNet 126
3 TamilNet 127
4 Network Architecture for the 128
Integrated Digital Infrastructure
5 Sustainable Development Goals 129
(SDG)
VII ICT ACADEMY OF TAMIL NADU 130-134
(ICTACT)
1 Introduction 130-131
2 Activities 131-133
2.1 Faculty Development 131
2.2 Skill Development 131-132
2.3 Entrepreneurship Development 132
2.4 Youth Empowerment 132-133
3 Research and Publications 133

4 Digital Empowerment 134
5 Bridge- Largest Industry Institute 134-135
event
CHAPTER – I
Introduction
Tamil Nadu is one of India’s most

progressive State. Information Technology is
today driving economies and businesses
worldwide and has helped transformation of the
State into a modern economy. Today, Tamil Nadu
has emerged as one of the leading player and
acknowledged as Global leader in certain verticals
of the Information Technology (IT) and
Information Technology enabled Services (ITeS)
sector.
Tamil Nadu is a role model for the other

States in India as far as Good Governance is
concerned. Good Governance is about processes
for making and implementing decisions, ensuring
delivery of public services in a speedy, reliable
and transparent manner.
Tamil Nadu continues to be a “Destination

of Choice” for the IT/ ITeS sector in India. The
1
State has been upgrading its IT-infrastructure in a
dynamic manner, so as to facilitate speedy access
to information and deliver various services of the
Government of Tamil Nadu to the citizens in a
faster and efficient manner. The Vision 2023
Document aims to transform the State as the
“Innovation Hub and Knowledge Capital” of the
country through creation of world class
institutions in various fields and by utilizing the
human talent available in the State. To achieve
this, the State has been effectively leveraging the
IT-skills of its human resources to match with the
growing demand of skilled workforce.
The Information Technology Department

was set-up to promote the IT industry in the State
as well as to give a fillip to e-Governance. The
objectives of the Information Technology
Department are to –
 Provide Government services, both

informational and transactional, to Citizens,
at their door steps through Internet;
2
 Make Tamil Nadu, the Best State in IT
enabled Governance;
 Substantially increase the software exports
of Tamil Nadu;
 Provide Cable TV services to all households
in Tamil Nadu at reasonable rates;
 Provide High Speed Internet connectivity to
every household through Optical Fibre
Technology to bridge the digital rural-urban
divide;
 Provide Tamil Education to the Tamil
Diaspora through the web and take
Computing in Tamil to a higher level;
 Enhance the quality of life of citizens
through Information and Communication
Technology.
Since inception, the Information Technology

Department has been facilitating other
Government Departments for successful
implementation of their e-Governance projects,
right from studying proof of concept, designing
3
and developing applications, hardware sizing,
procuring, hosting, networking, managing, IT
security & auditing, training, outsourcing and
providing support services, etc. It has established
a State-of-the-Art IT-Infrastructure for
connectivity, hosting and allied services, disaster
recovery and e-Security.
To promote IT/ITeS industry in the State

and to attract more investments, 8 Special
Economic Zones (ELCOSEZs) were established in
Tier-II cities and a Start-up Warehouse
established at Chennai and Coimbatore. A Centre
of Excellence in FinTech and Centre of Excellence
in Emerging Technologies (CEET) were
established at Chennai. The Department has
brought out a comprehensive e-Governance Policy
and Information and Communication Technology
Policy (ICT Policy) to take the IT revolution to
next stage. To cater the needs of Government
Departments, a dedicated IT-Cadre workforce has
been created.
4
To make the administration functions paper-
less, an e-Office Application is being implemented
in Government Departments. The State has been
partnering with various stakeholders in
Government like MeitY, NIC, C-DAC, STPI, SETS,
STQC, IIT-MRP and private organizations like
NASSCOM, CII, FICCI, ELCINA, MAIT, etc. for
conducting various workshops, conferences and
premier IT-events.
To revolutionize the way Government

services are offered to citizens, a Zero Knowledge
Proof Identity Based Predictive Services Delivery
Project will be implemented by establishing and
leveraging the State Family DataBase (SFDB) and
Block-Chain Backbone infrastructure. This
pioneering initiative will “take Government to the
Citizens”, thus eliminating the need for the
citizens to request G2C services. An ambiguous
BharatNet and TamilNet project will be
implemented to connect all 12,524 Village
Panchayats of the State with minimum 1 Gbps
5
high-speed connectivity, will help to achieve and
sustain the targets of Sustainable Development
Goals (SDG) of United Nations.
6
CHAPTER-II
ELECTRONICS CORPORATION OF
TAMIL NADU LIMITED
1. Introduction
Electronics Corporation of Tamil Nadu
(ELCOT), registered under Companies Act, 1956
on 21.03.1977, is a wholly owned Public Sector
Undertaking of the Government of Tamil Nadu
constituted with the main objective of assisting
development of Electronics in the State. ELCOT as
a value creator, since inception has been
continuously striving to add value for all its
stakeholders by harnessing the power of
Information and Communication Technology.
ELCOT had contributed to the growth of
Electronics Industry in the State by promoting
many Joint Ventures, Associate Ventures etc.
Keeping with the trend post liberalisation and
globalisation, ELCOT gradually re-engineered itself
as a procurement agency, primarily for Electronics
and IT/ITES products and services. Later, ELCOT
branched out to establish IT Special Economic
7
Zones (SEZs) and has set-up 8 IT SEZs in
Chennai and in Tier-II cities of the State viz.,
Coimbatore, Madurai (2), Tiruchirappalli, Salem,
Tirunelveli and Hosur, in 1321.61 acres of land at
a total investment of Rs.664.88 crore, providing
direct employment opportunities to around
94,000 persons.
ELCOT has also created IT infrastructure

including Tamil Nadu State Wide Area Network
(TNSWAN), Tamil Nadu State Data Centre
(TNSDC), Disaster Recovery Centre (DRC), Cloud,
etc.
2. Activities
2.1. Procurement
ELCOT as an optional Procurement Agency,

procures quality hardware and software products
and ensures that the supplies are made within the
stipulated time to Government Departments,
State Public Sector Undertakings and State
Autonomous Bodies as per G.O.(Ms.) No.58 of
Finance (BPE) Department, dated16.02.1999.
8
2.2. ELCOT e-Market
ELCOT e-Market portal

(https://emarket.elcot.in) enables Government
Departments, State Public Sector Undertakings
and State Autonomous Bodies to generate
digitally signed Proforma Invoice online, by
selecting the required Hardware and Software
products. It also facilitates them to pay online
and track the status from issuance of Purchase
Order to creation of Final Invoice. This e-Market
portal has been launched by Hon’ble Minister for
Information Technology during Connect 2019.
2.3. IT Promotion and Development
Information Technology (IT) and

Information Technology Enabled Services (ITeS)
industry, one of the key driving forces fuelling
India’s economic growth, has transformed India’s
image on the global platform. To reap the
benefits of this trend, Government of Tamil Nadu
through ELCOT is carrying out various initiatives
as detailed below:
9
1. Establishing IT/ITeS SEZs across Tamil
Nadu including Tier-II Cities.
2. Facilitating and participating in prestigious

National and International ICT events/
Road Shows to promote Tamil Nadu as the
Destination of Choice for IT/ITeS
investment.
3. Issue No Objection Certificate (NOC) for

promoting necessary physical
infrastructure like IT Park / Building.
4. Establishing Start-up Warehouses to

promote Technology Start-ups by young
entrepreneurs.
5. Handholding / facilitating IT/ITeS

companies for obtaining all approvals
required for establishing their facility.
6. Successful in bringing in 11 MoUs for an

investment of around Rs.11,974 crore in
the IT/ITeS Sector during the recently
10
concluded Global Investors Meet 2019
(GIM 2019).
2.4. IT and Electronics Hardware Promotion

Activities
ELCOT conducts vigorous marketing by way of

participating in National and International events
like India International Trade Fair at New Delhi,
Bengaluru Tech Summit, NASSCOM Technology
Leadership Forum, GITEX-Dubai, Seminars, Road
Shows in major Indian cities and abroad,
Exhibitions and Advertisements.
Government of Tamil Nadu through ELCOT has

been conducting the flagship event CONNECT on
Information and Communication Technology (ICT)
in Chennai in association with CII for the past 18
years. This premier event is an intellectual and
impactful platform which brings together
Technologists, Industry Leaders, Academicians,
Infrastructure providers and Start-ups to confer
11
on latest trends and developments in Information
Technology. “Source India”, organized by
Electronics Industries Association of India
(ELCINA), is another premier event supported by
Government of Tamil Nadu through ELCOT. The
event provides great value to all Large, Small and
Medium industries in the field of Electronics. To
facilitate Electronics Industries in the State by
establishing necessary infrastructure ecosystem,
it is proposed to create land bank for Electronics
Manufacturing Industries.
ELCOT also participates in the delegations

led by Hon’ble Chief Minister, Hon’ble Ministers
and higher officials visit to foreign countries to
attract investments to Tamil Nadu.
2.5. ELCOT Special Economic Zones

(ELCOSEZs)
ELCOT has established 8 IT/ITeS Special

Economic Zones (ELCOSEZs) to accelerate and
12
sustain the growth of IT sector in the State,
particularly by promoting IT/ITeS industries in
Chennai and Tier II cities such as Coimbatore,
Madurai, Tiruchirapalli, Tirunelveli, Salem and
Hosur.
ELCOT has created State-of-the-Art

infrastructure and facilities in these ELCOSEZs,
which is being put to optimal use by allotting the
available land and space to IT/ITeS companies.
Software exports from these ELCOSEZs is

estimated at Rs. 21,700 crore for the year
2019-20. These ELCOSEZs have created 94,000
direct employment benefits and have made a
significant contribution to the overall growth of
exports, investment and employment generation
in IT/ITeS industry in the State.
2.5.1. ELCOSEZ- Sholinganallur, Chennai
In Chennai at Sholinganallur, an ELCOSEZ

has been established by ELCOT in 377.08 acres of
land with an investment of Rs.198.55 crore.
13
ELCOT has created necessary common
infrastructure and has constructed an
administrative building measuring 6,358 sq.ft.
For improving the facilities in this ELCOSEZ

further, additional infrastructure works are being
carried out at a cost of Rs.36.05 crore during the
year 2019-2020.
In this ELCOSEZ, major companies such as
M/s. Wipro Ltd., M/s. HCL, M/s. Tech Mahindra,
M/s. Ford Motor Pvt. Ltd., M/s.Cognizant
Technologies Solutions Pvt. Ltd. have established
their facility in a built-up space of 109.31 lakh
sq.ft. and are in operation with 68,600
employees. These companies are into IT/ITeS
sectors such as Software Development,
Maintenance & Testing, Consulting and Business
Process Outsourcing.
Based on the announcement of the Hon’ble

Chief Minister of Tamil Nadu, the construction of
ELCOT IT Tower measuring 2.33 lakh sq.ft. is in
progress at an estimated cost of Rs.83.73 crore
14
and is expected to be completed by the end of
2020. In addition to this, infrastructure works are
also being carried out at a cost of Rs.10.62 crore.
2.5.2. ELCOSEZ Vilankurichi, Coimbatore
In Coimbatore at Vilankurichi, an ELCOSEZ

has been established by ELCOT in 62 acres of land
with investment of Rs.167.31 crore. ELCOT has
created necessary common infrastructure and has
constructed an administrative building measuring
3,524 sq.ft.
M/s. WIPRO and M/s. TIDEL Park Coimbatore

Limited (TPCL) have created their facility by
constructing 23 lakh sq.ft. IT building and are in
operation with 14,300 employees.
As per the announcement of Hon’ble Chief

Minister, ELCOT is planning to construct an IT
Tower measuring 2.66 lakh sq.ft. at an estimated
cost of Rs.114.16 crore.
15
2.5.3. ELCOSEZ - Ilandhaikulam, Madurai
In Madurai at Ilandhaikulam, an ELCOSEZ

has been established by ELCOT measuring 28.91
acres with an investment of Rs.34.41 crore.
Administrative-cum-IT building measuring 60,205
sq.ft.
In the ELCOT IT building, space has been

allotted to the companies such as M/s. Galaxy
Infotech, M/s. AMBC Technologies Pvt. Ltd., M/s.
SBL Knowledge Services Pvt. Ltd., M/s.Neeyamo
Enterprises Solutions Private Ltd., M/s. CVIAC
Consulting.
These companies are into IT/ITeS sectors

such as Consulting, Application Development,
Business Process Outsourcing and Digitisation of
Data and are functioning with around 1600
employees.
16
IT/ITeS companies such as M/s.Honeywell
Technologies Ltd., M/s. HCL Info Systems Ltd.,
M/s. Chella Software Pvt. Ltd. and M/s. Rebar
Design & Detail Pvt. Ltd. have been allotted land
in this ELCOSEZ.
M/s.Honeywell Technologies Ltd., M/s.

HCL Info Systems Ltd. & M/s. Chella Software
have constructed 7.06 lakh sq.ft. IT space and
are in operation with 4,300 employees.
2.5.4. ELCOSEZ – Vadapalanji,

Madurai
In Madurai at Vadapalanji, an ELCOSEZ has

been established by ELCOT in 213 acres of land
with an investment of Rs. 66.51 crore. ELCOT
has completed the common infrastructure in this
ELCOSEZ, including construction of Rail over
Bridge which was necessary for this ELCOSEZ.
ELCOT has also constructed an Administrative-
cum-IT building measuring 70,139 sq.ft.
In the ELCOT IT Building, space is allotted

to companies such as M/s. Neeyamo Enterprise
17
Solutions Pvt. Ltd., M/s. Neeyamo Works
Technologies Pvt. Ltd., M/s. DBI Digitalization and
Implementation Pvt. Ltd. and M/s. Chain-Sys
Software Exports Pvt. Ltd.
IT/ITeS companies such as M/s. HCL,

M/s.Tech Mahindra, M/s. Chain-Sys. Software
Exports Pvt. Ltd., M/s. Sutherland Global
Services Ltd., M/s. Caliber Point, M/s. Health
Plan System (India) Pvt. Ltd. and M/s. Empire
Photovoltaic Systems Pvt. Ltd. have been
allotted land in this ELCOSEZ.
2.5.5. ELCOSEZ-Navalpattu, Tiruchirappalli
In Tiruchirappalli at Navalpattu, an
ELCOSEZ has been established in 123.23 acres of
sq.ft.
18
In the ELCOT IT building, the companies
such as M/s. iLink Systems Pvt. Ltd, M/s.
Scientific Publishing Company , M/s. Vuram
Technology Solutions Pvt. Ltd., M/s. Vdart
Technologies, M/s. GI Tech Gaming Co. India Pvt.
Ltd., M/s. VR Della IT Services Pvt. Ltd. and are
functioning with 1350 employees. These
companies are into IT/ITeS sectors such as
e-Publishing, Software development, Business
Process Management Services & Solutions, and
Gaming Software development.
IT/ITeS companies such as M/s. Sutherland

Global Services Ltd., M/s. Zylog Systems Ltd.,
M/s. Unlimited Innovations India Pvt.Ltd., M/s.
Assyst International Pvt. Ltd., M/s. i Link
Multitech Solutions Pvt. Ltd., M/s. Vdart
Technologies and M/s. Health Plan Systems
(India) Pvt. Ltd. have been allotted land in this
ELCOSEZ.
As per the announcement made by Hon’ble

Chief Minister, ELCOT is planning to construct an
19
IT Tower measuring 1.16 lakh sq.ft. in this
ELCOSEZ at an estimated cost of Rs.48.10 crore.
2.5.6. ELCOSEZ- Gangaikondan,

Tirunelveli
In Tirunelveli at Gangaikondan, an
ELCOSEZ has been established in 290 acres of
land with an investment of Rs.55.88 crore in this
ELCOSEZ. ELCOT has created necessary common
sq.ft.

to companies such as M/s. NilaApps Private
Limited and M/s. SBL Knowledge Services
Limited.
IT/ITeS Companies such as M/s. Syntel

International Pvt. Ltd., M/s Sutherland Global
Services Ltd., M/s. Deccan I Services and M/s.
A & D Cosmic Power have been allotted land in
this ELCOSEZ.
20
M/s. Syntel International Pvt. Ltd has
constructed a 2.60 lakh sq.ft. IT building and is
operating with around 200 employees providing
software services.
2.5.7. ELCOSEZ- Jagirammapalayam, Salem
In Salem at Jagirammapalayam, an
ELCOSEZ has been established by ELCOT in 53.33
acres of land with an investment of Rs.41.82
crore. ELCOT has created necessary common
sq.ft.
In the ELCOT IT building, companies such

as M/s. Vee Imaging Solutions Pvt. Ltd., M/s.
Knowledge Lens Private Ltd., M/s. Dilogy
Solutions LLP, M/s. StinSoft Technologies Private
Ltd. and M/s. eMudhra Ltd. are in operation which
are into IT/ITeS sectors such as Software
development, Hardware development R&D,
Internet of Things (IoT), Artificial Intelligence
21
(AI), Industrial Automation, Machine Learning,
Big Data, Architect consulting, IT Consultancy
services, Digital signature Support Solutions.
These companies are operating with around 220
employees.
Companies such as M/s. Reveille

Technologies Pvt Ltd. ,M/s. Nuratech Consultancy
Services Private Ltd and M/s. DBI Digitalization
and Implementation Pvt. Ltd. are also allotted
space in the ELCOT IT Building.
IT/ITeS Companies such as M/s. Mahima

Technologies Pvt. Ltd., M/s. Vee Technologies,
M/s. eMudhra Ltd., M/s. Anmol Technologies Pvt.
Ltd., M/s. FocusR Consultancy and Technologies
(P) Ltd have been allotted land in this ELCOSEZ.
2.5.8. ELCOSEZ-Viswanathapuram, Hosur
In Hosur at Viswanathapuram, an ELCOSEZ

has been established by ELCOT in 174.47 acres of
22
Administrative-cum-IT Building measuring 62,100
sq.ft.
For improving the facilities in this ELCOSEZ,

further additional infrastructure works are being
carried out at a cost of Rs. 2.56 crore.

to companies such as M/s. UST Global
International Private Limited, M/s. Chandu Soft
Technologies Pvt. Ltd., M/s. Eminentlabs Software
Private Limited, M/s. Thendral Infotech and M/s.
Entoss Pomfret Systems Pvt Ltd.
M/s. UST Global International Private

Limited and M/s. Chandu Soft Technologies Pvt.
Ltd., have established their operation which are
into IT/ITeS sectors such as Semiconductor
testing and Software development.
IT/ITeS companies such as M/s. Okaya

Infocom Pvt. Ltd., M/s. CRM IT Solutions Pvt.
23
Ltd. And M/s. CRM Infotech India Pvt. Ltd. have
been allotted land in this ELCOSEZ.
2.6. Start-up Warehouses at Chennai

& Coimbatore
Pursuant to an announcement by the
Hon’ble Chief Minister to give a fillip to the
entrepreneurial capabilities of our youth, ELCOT
with NASSCOM as Knowledge Partner has
established a Start-up Warehouse with 90 seater
IT space at TIDEL Park Limited, Chennai in a built
up space of 6,860 sq.ft. at a cost of Rs.3.53
crore. 44 Start-ups have incubated successfully
from this Warehouse. Currently, 17 Start-ups are
in operation.
Similarly, a 50 seater Start-up has been
established in TIDEL Park Coimbatore Ltd. at an
investment of Rs.2.07 crore.
2.7. Centre of Excellence in FinTech (COE)

To make Tamil Nadu a leader in financial
technologies, R&D investments, employment
24
opportunities and financial inclusion, a Centre of
Excellence (CoE) in FinTech has been set up at
Software Technology Parks of India (STPI),
Chennai.
This CoE named as “FinBlue” has been
launched by Hon’ble Chief Minister on 27th Feb
2019. This CoE is funded by Government of India
(Rs.5.75 crore), Government of Tamil Nadu
(Rs.5.75 crore) and by private sector investment
to the tune of Rs.11.50 crore.
Currently, 3 Start-ups are operating in the

STPI incubation facility. Necessary support,
mentoring and guidance are being provided to
these Start-ups.
2.8. IT-Infrastructure
IT-Infrastructure is the backbone for

providing e-Governance services to Citizens. This
infrastructure forms a combination of hardware,
software, network, applications, database and
hosting.
25
ELCOT has established and is maintaining
the following IT Infrastructure services:-
2.8.1. Tamil Nadu State Wide Area Network

(TNSWAN)
TNSWAN commenced its operations on
01.12.2007 as a shared scheme between the
Central and State Governments. Currently, the
scheme is in operation with State funding.
TNSWAN provides Voice, Data and Video services
to Government Departments for efficient workflow
and delivery of citizen services.
Initially, TNSWAN commenced its
operations with 708 PoPs (Points of Presence).
Currently, there are 828 PoPs in the network. The
Network Operation Centre (NOC) is located at
ELCOT, Perungudi.
More than 3000 Government Offices of
Commercial Taxes Department, Department of
Treasuries and Accounts, Tamil Nadu Water and
Drainage Board, Employment and Training, etc.
are connected to TNSWAN.
26
2.8.2. TNSWAN Phase-2 extension
Government has accorded approval to
extend TNSWAN Phase-2 operations by 3 more
years at a project outlay of Rs.69.90 Crore
starting from February 2019, with the existing
hardware. An MoU has been entered into with
M/s. BSNL towards provisioning of Bandwidth and
a System Integrator (SI) has been selected for
Operation and Maintenance (O&M).
2.8.3. National Knowledge Network (NKN)
National Knowledge Network (NKN) is a

State-of-the-Art Multi Giga Bit Network aimed at
connecting all Universities, Colleges and Research
Establishments across the Country. Both TNSWAN
and TNSDC have been provided with 1 Gbps
connectivity through NKN, enabling the user
Departments to access applications hosted at the
National level. All TNSWAN District PoPs are
integrated with NKN to avail higher bandwidth up
to 1Gbps.
27
2.8.4. Redundant Connectivity at TNSWAN
Primary connectivity for TNSWAN Tier-II

PoP at Taluk, BDO and RDO level is provided by
BSNL. In order to ensure uninterrupted
connectivity at these Tier-II PoPs, a secondary
2 Mbps MPLS-VPN (1:1) redundant connectivity
has been implemented. Redundant links have
been provided at 210 Tier-2 Vertical PoPs.
2.8.5. Other Connectivity Services
Based on the requirement of Government

Departments, ELCOT provides Internet Lease
Line, MPLS and VPNoBB connectivity.
2.9. Hosting and Allied Services
Under the National e-Governance Plan (NeGP),

Tamil Nadu State Data Centre (TNSDC) has been
established as a core and critical infrastructure for
the roll-out and delivery of secured e-Governance
services of the State.
28
TNSDC enables State Government
Departments and their agencies to host their
applications, services and Servers on a common,
secured and controlled infrastructure aiming at
ease of operation, integration and efficient
management.
In addition to TNSDC Hosting Service, ELCOT

is currently providing Disaster Recovery (DR),
Cloud and IT Security services to Government
Departments.
2.9.1. Tamil Nadu State Data
Centre-1(TNSDC-1)
The State-of-the-Art Tamil Nadu State Data

Centre-1 (TNSDC-1) is the first ISO certified
State Data Centre in the country and is
operational from 01.08.2011 with an overall
budget outlay of Rs.138 crore. As of now, more
than 180 Applications / Services are hosted in
TNSDC-1 on co-location / co-hosting and cloud
hosting model.
29
2.9.2. Tamil Nadu State Data
Centre-2(TNSDC-2)
Since TNSDC-1 has been completely

utilised, the second phase at a project outlay of
Rs.74.70 crore, is ready to handle the further
service requests.
2.10. Tamil Nadu Disaster Recovery Centre

(TNDRC) at ELCOSEZ, Tiruchirappalli
In order to ensure business continuity for

various critical e-Governance applications hosted
in TNSDC not only on ordinary circumstances, but
also during any disaster circumstance , a Disaster
Recovery Centre in a different seismic zone for
data and services, TNDRC, has been established
at ELCOSEZ, Tiruchirappalli at an estimated cost
of Rs.59.85 crore and it commenced its operation
from 09.02.2018.
2.11. TN Cloud Computing Services
Cloud computing enables optimal sharing of
system resources for e-Governance applications
30
with minimal management.TN Cloud has been
established at an outlay of Rs.11.39 crore in
TNSDC and is in operation from 01.03.2016.
Infrastructure-as-a-Service (IaaS) and Platform-
as-a-Service (PaaS) are being offered. Currently,
81 Applications / Services have been hosted in TN
Cloud.
In addition, to cater the growing needs of
Government Departments at TNSDC and for
providing Disaster Recovery facility to the
Applications hosted in cloud environment in
TNSDC, the expansion of cloud infrastructure is
being undertaken at an outlay of Rs.9.98 crore.
In order to have specific identity for cloud
setup at TNSDC, a trade mark “Thamizh
Megam” has been registered with the Office of
Controller General of Patents, Designs & Trade
Marks.
31
2.12. Security Architecture for TNSDC
In order to ensure data protection of all

the Government Applications / Services, the
following high level security architecture
framework measures are in place:
1. Security Information and Event

Management (SIEM) tool.
2. Vulnerability Assessment & Penetration

Testing (VAPT)
2.13. Cyber Security Architecture For

Tamil Nadu (CSA-TN)
As Cyber security is essential for

maintaining all critical IT infrastructure of
Departments, as well as e-Governance services of
the State, Hon’ble Chief Minister of Tamil Nadu
has made an announcement under Rule 110 of
the Tamil Nadu Legislative Assembly Rules on
01.06.2018 for creation of CSA–TN by ELCOT in
32
collaboration with Centre for Development of
Advanced Computing (C-DAC) at a cost of
Rs.21.39 crore and it is under implementation
process.
2.14. Scheme for Distribution of Laptop

Computers to students
The dream of our students studying in

Government and Government-aided Schools and
Polytechnic colleges to own a laptop has been
fulfilled by Government of Tamil Nadu’s scheme of
distribution of laptop computers free of cost. This
Scheme was inaugurated by the then Hon’ble
Chief Minister of Tamil Nadu on 15.09.2011.
ELCOT is procuring laptop computers on the
behalf of Special Programme Implementation
Department.
33
Number of Laptop Computers supplied
Sl Academic No. of No. of

No. year Laptops Laptops
procured supplied
1 2011-12 8,98,866 8,98,866
2 2012-13 7,56,000 7,56,000
3 2013-14 5,65,000 5,65,000
4 2014-15 4,96,999 4,96,999
5 2015-16 5,42,267 5,42,267
6 2016-17 5,94,460 5,94,460
7 2017-18, 15,66,022 15,66,022
2018-19 and
2019-2020
54,19,614 Nos. of Laptops have been

supplied as on 15.03.2020.
2.15. e-Governance
ELCOT has been constantly engaged in

successful implementation of e-Governance
projects for various Government Departments to
34
increase the efficiency and effectiveness of their
functioning.
ELCOT has rendered various services such

as developing websites, application software,
providing Consultancy Services, Facility
Management Services and Maintenances Services
to more than 75 Tamil Nadu State Government
Departments.
2.15.1. Open Government Data Portal of
Tamil Nadu
The Open Government Data (OGD) Portal

of Tamil Nadu is intended to be used by
Government Departments, Organizations and
Public Sector to publish their datasets, documents
and services for public use.
The State instance for OGD, Tamil Nadu

has been created and is operational in the
address https://data.tn.gov.in/.Currently, about
17,039 different datasets pertaining to 59
Government Departments / Agencies have been
published into the TN OGD portal.
35
2.15.2. Permanent Enrolment Centres (PECs)
ELCOT is one of the enrollment agencies

under the registrar, TNeGA, who is empanelled by
the Unique Identification Authority of India
(UIDAI) and has established 217 PECs to execute
Aadhaar Enrolment activities in the State.
These centres are operational from

03.10.2016 and as on 31.01.2020, the total
transaction count is about 50,23,586.
Samagra Shiksha is an overarching
programme developed for the School Education
Department with the broader goal of improving
effectiveness in providing equal opportunities for
learning and equitable learning. ELCOT is in the
process of establishing 505 Aadhaar Enrolment
centres across 385 Educational Blocks.
2.15.3. Amma Call Centre (ACC)
Amma Call Centre with toll-free number

1100 (24x7) was launched on 19.01.2016
and functioning in the URL
36
www.ammacallcentre.tn.gov.in. This enables the
public to submit grievances at anytime and
anywhere through mobile phone. The disposal of
the grievance is also intimated to the petitioner
by SMS.
2.15.4. Capacity Building

ELCOT has been playing an important role
in supporting the training needs of Government
Departments since June 2007. Adequate
infrastructure facilities have been created at
ELCOT, Perungudi, Chennai and at district level.
The training content primarily focuses on

developing requisite knowledge and skills, and to
bring better understanding of the e-Governance
projects being rolled out and Application Software
Training are conducted through the “Train the
Trainer” programme. So far, 1,19,416
participants have benefited from various
Government Departments across the State.
37
2.16. Networks
Video Conferencing
 Arrangement of Video Conferencing
equipments by ELCOT for the Inauguration
of various Department Government welfare
schemes by Hon’ble Chief Minister.
 Provision of Communication equipments
during the visit of VVIPs i.e. Hon’ble
President, Hon’ble Vice President, Hon’ble
Prime Minister of India and Foreign Leaders
to the State of Tamil Nadu.
 Procurement of Video Conference systems
by ELCOT for various Government
Departments / Agencies.
 Supply and Commissioning of Studio based
Video Conferencing system to Court
complexes in Tamil Nadu by ELCOT.
2.17. CCTV Surveillance system
 Provision of CCTV (Closed Circuit Television)

Surveillance system with accessories for
38
monitoring of examinations conducted by
various Government Departments/Agencies.
 Installation and Maintenance of CCTV
Surveillance system at Main Building and
Namakkal Kavignar Maaligai, Secretariat
with facility to monitor on 24 x 7 basis.
2.18. e-Notice board
 Supply of e-notice board at Madras High

Court and Madurai bench of Madras High
Court, Madurai in Tamil Nadu through
ELCOT.
2.19. e-Clocks
 Supply of synchronized Digital clocks
through LAN at Tamil Nadu Legislative
Assembly.
2.20. Network Maintenance at Secretariat
 Maintenance of Secretariat Network

(SECNET) on 24x 7 basis.
39
CHAPTER-III
COMMISSIONERATE OF e-GOVERNANCE AND

TAMIL NADU e-GOVERNANCE AGENCY
1. Introduction
The Commissionerate of e-Governance was
created in 2006 to lead all e-Governance
initiatives of Government of Tamil Nadu. Tamil
Nadu e-Governance Agency (TNeGA) was
created as an autonomous Society registered
under the Tamil Nadu Societies Registration
Act, 1975 to align and implement the National
e-Governance Plan.
2. Objectives
i) To be the Chief Technology and
Innovation Organization for the
Government of Tamil Nadu.
40
ii) To support change management and
transfer of ownership
iii) To Conceptualize and initiate various
e-Governance initiatives and to stipulate
standards for compliance.
iv) To assess and provide the common
service needs of various Government
Departments and to provide a cost
effective and efficient solution.
v) To modify Governance in every
Government institution of Tamil Nadu,
such that these institutions become
transparent, hassle-free and paperless.
vi) To create an ecosystem of academic
institutions, research organizations,
startups, funding agencies and eminent
41
individuals, to innovate, design and
implement solutions for pressing
governance issues.
vii) To build the soft infrastructure for
smart governance and to help improve
competitiveness of the State and make
the State future ready.
viii) To support capacity building of all
Government employees at all levels in
Information Technology to enable
efficient Governance.
ix) To create secure cyberspace for
Government Departments.
42
3. Organization Structure
3.1. Centre of Excellence (CoE) in Emerging

Technologies (CEET)
The Hon’ble Chief Minister in his reply to the
Hon’ble Governor’s Address in January 2019
announced the creation of a Centre of Excellence
in Emerging Technologies in TNeGA. This CoE will
bridge the knowledge gap between development
and application of emerging technologies in
Government Departments.
CEET is envisaged to act as a catalyst for
diffusion of innovation in various Government
Departments. It would provide a platform for
collaborative partnerships with various
stakeholders. It would facilitate collaboration
among Government, Industry, Academia and
43
Non-Government organizations to bridge the gap
between the public and the Government. CEET
proposes to:
i) Find low cost scalable solution to
Government problems.
ii) Establish and foster partnership with
Government Departments, agencies,
corporate entities, industry bodies and
academic institutions working in emerging
technologies.
iii) Define and promote best practices and
standards followed across the globe in
emerging technologies.
iv) Engage in capacity building, training and
orientation of Government officers at
various levels.
44
v) Reach out to other organizations offering
similar, complementary or supplementary
technologies.
vi) Organize development programmes,
training courses, conferences, seminars,
guest lectures and other related activities.
vii) Organize workshops in the areas of
emerging technologies, invite
innovative ideas and nurture Innovation
talents.
viii) Generate research output in terms of
working papers, industry papers, peer
reviewed journal articles, conference
presentations, etc.
ix) Perform R&D projects and undertake
specific prototyping or development tasks.
45
x) Evolve reuse strategies and centralize the
shared asset creation and consumption
processes for the Government
Departments.
3.2. State e-Mission Team (SeMT)
State e-Mission Team (SeMT) is one of the
capacity building initiatives under the National
e-Governance Plan (NeGP) of the Ministry of
Electronics & Information Technology (MeitY),
Government of India, to provide e-Governance
expertise to State Governments. SeMT is funded
by MeitY and is functioning under TNeGA.
3.3. District e-Governance Society (DeGS)
District e-Governance Societies have been
constituted in all Districts. This Society is
headed by the District Collector, except in
Chennai, where the Commissioner, Greater

46
Chennai Corporation acts as its Head. It
provides overall guidance to e-Governance
projects at the District level.
3.4. Information Technology (IT) Cadre
To cater to the IT needs of all Government
Departments IT Cadre has been created to
standardize and implement e-Governance
projects in an integrated and secured IT
environment. IT Cadre includes Assistant
System Analyst/ Assistant System Engineer,
System Analyst/System Engineer, Senior
System Analyst/Senior System Engineer.
4. Memorandum of Understanding
As a part of continuing technological
innovation and upgradation programme, TNeGA
has entered into an agreement with various
47
eminent academic and other non-academic
institutions. The following MoUs have been signed
so far:
I. MoU was signed between TNeGA and
Anna University, Chennai to support
and collaborate on research pertaining
to analytics and emerging
technologies viz., Blockchain, Internet
of Things, Artificial Intelligence,
Natural Language Processing
(NLP)etc.
II. MoU was signed between TNeGA and
Kerala Blockchain Academy (KBA) to
conduct blockchain training programs
through KBA.
48
III. MoU was signed between TNeGA and
IIT Madras to bring together
researchers, academics, policy
makers, technologists and industry
leaders to deliberate and provide
technological solutions.
IV. MoU was signed between TNeGA and
IIM Trichy to launch training and
certification programs on emerging
technologies for senior executives in
various Tamil Nadu Government
Departments.
V. MoU was signed between TNeGA and
Great Lakes Institute of Management
to conduct CSR studies and its impact
related to various Government.
49
5. NamadhuArasu (MyGov)
MyGov is being implemented as an
innovative platform to build a partnership
between Public and Government with the help
of technology for growth and development.
6. Activities of TNeGA
6.1. Tamil Nadu Blockchain Backbone

“NambikkaiInaiyam”
NambikkaiInaiyam is the Tamil Nadu State
Blockchain Backbone. It will be a State-of-the-Art
blockchain platform that will allow Government
Departments, public, start-ups, private sector
enterprises and blockchain application developers
of Tamil Nadu to connect, transact, build secure
applications and design efficient workflows
upon it.
50
This platform “NambikkaiInaiyam” will help
to establish a single trusted source of truth that
will be used to create an efficient and
manipulation resilient system for Government
processes. This will directly benefit the public of
Tamil Nadu. NambikkaiInaiyam platform would
offer Blockchain as a Service (BaaS) to
Government Departments, public and private
sector organizations. The Key features of this
project are:
i. One of the largest blockchain rollout in
the country.
ii. Seamless access to Government
services – Anywhere, Anytime.
51
iii. Easy Blockchain account for public –
(No need for physical document
verification).
iv. Trusted, efficient and fast services to
public.
This blockchain will be used by qualifying
parties to build transparent, efficient and secure
people-centric workflows. Enterprise-grade
Government to Government (G2G) and
Government to Citizens (G2C) products and
services will be implemented using this
infrastructure. It will be a single platform that can
be used for developing and deploying blockchain
applications for all Departments and Public sector
enterprises within the State.
52
TNeGA has also taken cognizance of the
potential of this technology and has been
exploring its benefits and applications to multiple
domains. NambikkaiInaiyam will provide a secure,
scalable, digital signature-based authentication
for electronic data, machines and personal
information.
6.2. Zero Knowledge Proof based

“Predictive Services Delivery”
Predictive Services Delivery is a pioneering
attempt by the IT Department in re-imaging the
existing Government services delivery
mechanism, which relies on public approaching
various Government offices and filling out several
forms to get the services they need.
53
Our attempt is to create a situation where
people don’t have to approach the Government
for any services instead the Government will
reach out and proactively deliver its services at
their doorstep.
6.3. Artificial Intelligence (AI) based ‘‘Face

Recognition System (FRS)’’
An Artificial Intelligence (AI) based Face
Recognition System developed by Tamil Nadu
e-Governance Agency is one of the milestone in
the area of e-Governance. This system enables
easy handling of attendance and also reports
using the available data. This system has been
put in use in two Government Schools in Chennai
and in IIM Trichy on a pilot basis. It will be
54
extended to other Government schools in a
phased manner.
6.4. Artificial Intelligence (AI) based Crop

Pest Detection and Mitigation Solution
“Pest Identification System”
The TNeGA’s Pest Identification System
provides intelligent solution to farmers with pest
diagnosis and sends remedial measures by
analysing the photo of the pest infected crop
uploaded by the farmer through Uzhavan App of
Agriculture Department. It was launched by the
Hon’ble Chief Minister of Tamil Nadu in the IT
event CONNECT 2019.
55
6.5. Tamil Natural Language Processing
(NLP) based “Smart Conversation
Assistant” (Chat Bot - Anil)
Tamil Nadu e-Governance Agency has
collaborated with Anna University to develop an
automated virtual assistant tentatively called
“Anil”, which can converse in Tamil with people
and guide them in obtaining Government services
like Nativity Certificate, Income Certificate,
Community Certificate etc. The software named
“Anil” was launched by the Hon’ble Chief Minister
of Tamil Nadu in the IT event CONNECT 2019. It
has been developed for supporting Tamil and it is
being developed to converse in English with
people.
56
6.6. Drones as a Service (DaaS)
Drones are now finding practical uses in many
Government applications. TNeGA provides
Drones as a Service (DaaS) to various
Departments of the State. The Departments can
use drones to address relevant use cases in their
domain, such as inspecting hard-to-reach
infrastructures like electric power lines and sub-
stations, bridges, dams and highway overpasses.
Drones can fly over treacherous terrain to check
on machinery in remote locations. They also can
be used for aerial security reconnaissance of
events where huge crowds gather, making them a
vital tool in preventing any untoward incident.
TNeGA has conducted successful pilots with
startups / technology partners for monitoring
57
transmission lines for Tamil Nadu Generation and
Distribution Corporation Limited (TANGEDCO) and
monitoring water bodies for Greater Chennai
Corporation on a pilot basis. It will be extended to
other areas in a phased manner.
6.7. Bridging the Digital Divide - TNeGA

YouTube Channel
An exclusive “TNeGA YouTube Channel” was
launched by the Hon’ble Chief Minister of Tamil
Nadu in CONNECT 2019 to guide the people in
obtaining various Government services.
This channel has videos in Tamil, which
explain the procedures on how to apply for online
services such as Income Certificate, Nativity
Certificate, Community Certificate, First Graduate
58
Certificate, Patta, Chitta, FMB Sketch,
Unemployment Certificate etc.,
6.8. Digi Volunteers
‘TNeGA Digi Volunteers’ is a pioneering
initiative of TNeGA that is for people who are
passionate about technology and would like to
contribute to Digital Transformation in
Governance. The Digi Volunteers platform aims
to create an interface for the healthy exchange of
ideas and views of the public and technology
experts to contribute to Digital Transformation of
Tamil Nadu.
The mission of the TNeGA Digi Volunteers
group is ‘Helping people through Technology’ in
an effort to bridge the Digital Divide.
59
6.9. ‘‘Safe & Ethical AI Policy’’ of the State
In order to address challenges of powerful
Artificial Intelligence (AI) technology, TNeGA is
working on developing a “Safe and Ethical” policy
for Tamil Nadu. This recommends the Six
Dimensional framework Transparency & Audit,
Accountability & Legal Challenges, Misuse
Protection, Digital Divide & Data Deficit, Ethics
and Fairness & Equity (TAM-DEF) for evaluation of
AI based systems.
6.10. Tamil Nadu “Blockchain Policy”
Government of Tamil Nadu is bringing out
the Tamil Nadu Blockchain policy. This policy will
identify the important player that constitutes the
Tamil Nadu Blockchain ecosystem and suggests a
roadmap to enable them. It will highlight on

60
critical areas where we believe intervention by
Blockchain can reap substantial benefits in
e-Governance and have a significant positive
impact on the lives of the public of Tamil Nadu.
6.11. Arasu e-Sevai Centres
Tamil Nadu e-Governance Agency (TNeGA)
provides online services to public through e-Sevai
centres. These centres have been established by
Tamil Nadu Arasu Cable TV Corporation Ltd.
(TACTV), Primary Agricultural Co-operative Credit
Societies (PACCS), Village Poverty Reduction
Committees (VPRCs), Post Tsunami Sustainable
Livelihood Programme (PTSLP), Fisheries
Department and Village Level Entrepreneurs
(VLEs) to deliver the Government services to
public at their doorsteps. As on 29.02.2020,
61
totally 12,831 Centres are functioning in Tamil
Nadu as follows :
e-Sevai Centre Details

S
Agencies Centres Counters
No
1 TACTV 595 920
2 TACTV FRAN 1,104 1,104
3 PACCS 4,370 4,373
4 VPRC 4,269 4,364
5 PTSLP 8 8
6 VLE 2,335 2,335
Fisheries
7 150 150
Department
Grand Total 12,831 13,254
List of services offered through Arasu
e-Sevai Centres
Department Services Name
Revenue and Disaster Income Certificate

Management
Nativity Certificate
Department (No. of
services – 38) Residence Certificate
62
Community Certificate
First Graduate
Certificate
Deserted Woman
Certificate
Economically Weaker
Section
Family Migration
Certificate
Unemployment
Certificate
Widow Certificate
Agricultural Income
Certificate
Certificate for Loss of

educational records due
to disasters
No Male Child Certificate
63
Unmarried Certificate
Inter-caste Marriage
Certificate
Legal Heir Certificate
Solvency Certificate
License under Pawn

Broker’s Act
Money Lender’s License
Other Backward
Community (OBC)
Certificate
Small/Marginal Farmer
Certificate
e-Adangal
Temporary Cracker
License
Issuance of Jain
Minority Certificate
64
Indira Gandhi National
Old Age Pension
Scheme

Widow Pension Scheme

Disability Pension
Scheme
Differently abled
Pension Scheme
Destitute Deserted
Wives Pension Scheme
Unmarried Women
Pension Scheme
Destitute Widow
Pension Scheme
Chief Minister’s Uzhavar

Pathukappu Thittam
Grievance Day Petition
65
Tamil Nilam- Full Field
Patta Transfer
Tamil Nilam – Joint

Patta Transfer
Tamil Nilam –
Subdivision
Tamil Nilam – Extract of

A-Register
Tamil Nilam – Extract of

Chitta
Social Welfare and Annai Terasa Ninaivu

Nutritious Meal Orphan Girl Marriage
Programme Assistance Scheme
(No. of services-7) Chief Minister’s Girl

Child Protection
Scheme-I
Chief Minister’s Girl

Child Protection Scheme
– II
66
Dr. Dharmambal
Ninaivu Widow Re-
marriage Assistance
Scheme
Dr. Muthulakshmi Reddy

Ninaivu Intercaste
Marriage Assistance
Scheme
EVR Maniammaiyar
Ninaivu Widow
Daughter Marriage
Assistance Scheme
Moovalur Ramamirtham
Ammaiyar Ninaivu
Marriage Assistance
Scheme
Police Department CSR Status

(No. of services – 8)
FIR Status
Online Complaint
67
Registration
Status viewing
Vehicle Search
View FIR
Download Accident Case

Document
Lost Document Report
Adi-Dravidar & Tribal GoI Post Matric

Welfare Department Scholarship for SC
(No. of services – 4) Students
GoI Post Matric

Scholarship for ST
Students
State Special
Scholarship for Post
Matric Students
Higher Education
Special Scholarship
68
Scheme
Backward Classes, Issuance of Post Matric

Most Backward Scholarship for BC
Classes & Minorities students
Welfare Department
Educational Assistance
to BC students in
Professional Courses
to BC Graduates
to BC Polytechnic
Students
Tamil Nadu Waqf Ulema Pension Scheme

Board (No. of service
– 1)
Health and Family Pre-Registration of

Welfare Department Pregnancies (PICME)
(No. of service – 1)
Directorate of Boilers Registration of License
69
(No. of services – 5) under Boilers Act
Renewal of License
under Boilers Act
Application for Approval

of Manufacture/Erector
of Boilers
Application for Renewal

of Manufacture / Erector
of Boilers
Steam Test for Boilers
Commissionerate of Collection of Non Tax

Municipal
Collection of
Administration (No.
Professional Tax
of services – 5)
Collection of Property
Tax
Collection of
Underground Drainage
Charge
Collection of Water
70
Charges
Chennai Metropolitan Water and Sewerage

Water Supply and Tax
Sewerage Board (No.
of service – 1)
Greater Chennai Printing of Birth

Corporation (No. of Certificate
services – 6)
Printing of Death
Certificate
Renewal of Trade
License
Collection of Company
Tax
Collection of
Professional Tax
Collection of Property
Tax
Directorate of Fire & NOC for MSB

Rescue Services (No. compliance
71
of services – 5) NOC for MSB Planning
Permission
NOC for Non-MSB

Planning Permission
MSB Fire License

Registration and
Renewal
Non-MSB Fire License

Registration and
Renewal
Tamil Nadu Electricity Bill Payment

Generation and
Registration of New LT
Distribution
connection
Corporation Limited
Payment for New LT
(TANGEDCO)
Connection
Directorate of Printing of Registration

Employment & ID
Training (No. of
Application for Renewal
72
services – 4) of Registration
Application for Profile

Updation
Application for
Registration
Directorate of Drug Application for License

Control (No. of to grant or renewal
services -11) allopathic drugs
Application for License

to grant or renewal
homeopathic medicines

to grant or renewal
restricted License
(allopathic drugs)

to grant or renewal
specified in Schedule X
drugs
73
Application to obtain
duplicate License
Grant / Renewal of
License for Manufacture
of Drugs for sale –
Allopathic Drugs
Grant of License for

Additional Section for
applied products
(Category)
Grant of Test License
Grant/Renewal of Loan
License for manufacture
of Drugs for sale –
Allopathic Drugs
Grant/Renewal of
Repackaging License for
Allopathic Drugs
Grant/Renewal of
74
License for Manufacture
of Frugs for sale –
Homeopathic Medicines
Energy Department Issuance of Drawing

(No. of services -2) approval
Issuance of Safety
Certificate
Greater Chennai Collection of Greater

Traffic Police (GCTP) Chennai Traffic Police
(No. of service – 1) Challan Payment
Directorate of Relief Assistance to

Fisheries (No. of Marine Fishermen
service – 4) families during Fishing
Ban period
Special Allowance to
marine fishermen
families during fishing
lean period
National Fishermen
75
Savings Cum Relief
Scheme
Tamil Nadu National

Fisher women Savings
Cum Relief Scheme
Application for loan
Welfare of Differently Assistance scheme

Abled persons Marriage Assistance
Department (No. of Scheme
services – 3)
Maintenance Allowance
for Differently abled
person
Directorate of Awarding scholarships

Handlooms (No. of under Dr. MGR
services – 6) Handloom Weavers
Welfare Trust
Tamil Nadu Co-

operative Handloom
Weavers Savings and
76
Security Scheme
Tamil Nadu Co-

operative Handloom
Weavers Old age
Pension Scheme
Tamil Nadu Co-

operative Handloom
Weavers Family pension
Scheme
Mahatma Gandhi
Bunkar Bima Yojana
Shiksha Sahayog Yojan

Scheme under Mahatma
Gandhi Bunkar Bima
Yojana
Housing and Urban Tamil Nadu Regulations

Development of Rights and
Department (No. of Responsibilities of
77
service – 1) Landlords and Tenants
Act
Transport e-Challan payment

Department (No. of
service – 1)
Commercial Taxes Issuance of

and Registration encumbrance Certificate
Department
Issuance of Certified
(No. of services – 2) Copies
Directorate of Public CRS – Death

Health and Registration
Preventive medicine
Birth Certificate
Death Certificate
Total 126
6.12. Permanent Enrolment Centres

(PECs)
Commissioner of e-Governance/Tamil Nadu
e-Governance Agency (CeG/TNeGA) has been
entrusted with the job of Registrar under

78
Unique Identification Authority of India (UIDAI)
to carryout Aadhaar Enrolment through
Permanent Enrolment Centres across
Tamil Nadu.
Electronics Corporation of Tamil Nadu
Limited (ELCOT) and Tamil Nadu Arasu Cable
TV Corporation Limited (TACTV) were
appointed as Enrollment Agencies of
Tamil Nadu e-Governance Agency. As of now,
Permanent Enrollment Centres (PEC) are
operated at Secretariat, Ezhilagam, All Taluk
offices, Head Quarters and Zonal offices of
Greater Chennai Corporation by Tamil Nadu
Arasu Cable TV Corporation(TACTV) whereas
Electronics Corporation of Tamil Nadu (ELCOT)
is operating the Permanent Enrollment
79
Centres at all the Collectorates,
Municipalities/Corporation head offices (other
than Chennai). Aadhaar enrollment is done
free of cost to the public.
Aadhaar Enrollment & Aadhaar Generated

Details for FY 2019-2020 as on 29.02.2020
Enrolment No of. Total no. of Aadhaar
Agency Centres Enrolments Generated
from
(In lakh)
UIDAI
portal
(In lakh)
TACTV 318 3.6 1.9
ELCOT 215 2.5 1.6
Total 533 6.1 3.5
6.13. Know Your Government (KYG)

KYG will provide a single window access
to information and services offered by the
Government of Tamil Nadu to public and other
stakeholders, as a mobile app based service.
80
6.14. Tiny URL (Uniform Resource Locator)
Service – Ullangaiyil Sanridhazh
Tiny URL concept has been
operationalized from 23.05.2017. Once, the
application submitted through e-Sevai center is
approved, a tiny URL will be sent to applicant’s
mobile number in SMS mode. With the help of
internet, applicant can download their
certificate without going to e-Sevai Centres.
6.15. Accessibility of Government

ebsites and Standardization
All District websites of Tamil Nadu were
revamped using the S3WaaS (Secure, Scalable
and Sugamya Website as a Service) framework
to make them responsive, accessible and
adhere to Guidelines of Indian Government
Websites (GIGW) and Security guidelines. It is
81
a website generating and deployment product
hosted on the National Cloud of National
Informatics Centre (NIC). It leverages
technology to generate secure websites using
(GIGW) compliant templates which are highly
customizable and can seamlessly be deployed
on a scalable software defined infrastructure.
TNeGA has undertaken the standardization and
accessibility of all Government websites in the
above framework in a phased manner.
6.16. e-Taal (Electronic Transaction

Aggregation and Analysis Layer)
e-Taal is a web portal of Government of
India (www.etaal.gov.in) which disseminates
e-Transaction statistics of National and State
level e-Governance Projects. It receives
82
transaction statistics from web based
applications periodically on near real-time basis
and presents analysis of transaction counts in
tabular and graphical form to give quick view of
transactions done by various e-Governance
Projects.
The total transaction of Tamil Nadu has
been 68.80 crore as on 29.02.2020.
6.17. Tamil Nadu Geographical

Information System (TNGIS)
A Geographic Information System (GIS)
refers to a system where geographic
information is stored in layers and integrated
with geographic software programs so that
spatial information can be created, stored,
manipulated, analyzed, and visualized as a
83
map. TNGIS-Tamil Nadu State Spatial Data
Infrastructure (TNSSDI) Portal
www.tngis.tn.gov.in is a one-stop-source for
all the geospatial data for the State of Tamil
Nadu.
So far, 29 Stake holder Departments and
Agencies are part of this project.
i. In TNGIS Framework, 358 layers of Tamil
Nadu are hosted.
ii. Role based Access provided for 504
Officials of various State Government
Departments.
iii. 4837 Public users have registered Online
Registration for G2C registrations.
84
7. IT Security Audit
TNeGA is carrying out the security audit of
the Government Websites/ Applications
engaging the Indian Computer Emergency
Response Team (CERT-IN) empanelled vendors
for the Government Departments once in a
year. 53 websites have undergone security
audit for the year 2019-2020 until January
2020.
8. Online Exam as a Service (EaaS)
TNeGA is providing Online examination
system which can be used by various
Government Departments to recruit for their
vacancies in a shorter span of time and in a
secured manner. It includes Pre-examination,
Examination and Post examination activities.
85
So far, 2 Departments, namely,
Environment and Forests Department and
Teacher’s Recruitment Board has used the
system successfully and completed the
recruitment process for 7128 vacancies in a
secure and hassle-free manner. Around
12.97 lakh candidates have availed this
services.
9. Engineering Admission / Counselling

(TNEA)
The Higher Education Department
conducted an Online counselling for candidates
opting for Technical studies offered by
institutions functioning under Directorate of
Technical Education (DOTE). With TNeGA’s
technical assistance, software for Online
counselling was developed.

86
10. e-Office
e-Office helps in creation, movement,
monitoring and approval of files in Government
offices electronically resulting in better
utilization of manpower, thereby avoiding
delays, leading to better governance.
Training has been given to all officials of
Government Departments at Secretariat and
e-office implementation is being done in
phased manner.
11. Sustainable Development Goals (SDG)
Sustainable Development Goals (SDG) is
achieving sustainable development in three
dimensions – economic, social and
environmental – in a balanced and integrated

87
manner. An intergovernmental set of 17
aspirational Goals with 169 targets, further
elaborated through indicators are focused on
measurable outcomes.
An application is developed by TNeGA to
capture the data of Sustainable Development
Goals and their associated targets from the
Departments/boards. It covers social, economic
and environmental dimensions of development
and focus on ending poverty in all its forms and
dimensions.
Apart from that, in respect of IT
Department, in order to develop effective,
accountable and transparent institutions at all
levels, the following 4 indicators are being
monitored for progress under SDG:

88
Sl. Indicators 2019-
20
No.
Number of Government
services provided online to 126
1 public
Other Department Services 64
Number of Department /
2 Agencies integrated for Mobile
Governance 291
Number of e-Transactions in e- 68.80

3
Taal crore
Number of Operational
4 Common Service Centers
12831
12. Capacity Building
Capacity Building is one of the Mission Mode
Projects (MMP) under National e-Governance
Plan (NeGP), Ministry of Electronics and
Information Technology (MeitY). The objective
of Capacity Building scheme is to provide
89
professional support to political and policy level
decision makers.
The following Training Programmes were
conducted under Capacity Building Scheme,
Openforge Workshop, Digi Locker Awareness
Programme, Training on e-Office.
13. Technology Seminars
CEET conducts seminars, on emerging
technologies and its application for
governance. The following seminars have been
conducted in the year 2019-20:
1. Driving Healthcare diagnostics using
Artificial Intelligence
2. Policymaking and Regulation in Blockchain
3. Decentralised Asset Exchanges using
Blockchain
90
4. Challenges and technical debts in real world
- AI in practice
5. Developing an Intelligent Chatbot using
NLP/AI and it's application
6. State of Permissionless and Permissioned
Blockchains
7. Hyper Converged Infrastructure
8. How Digital Creates Innovative Strategies?
9. Virtual Reality & Haptics Technologies for
Safety Training in India
10. Indian Space Programme Success Story
11. Leadership in the Era of Industrial
Revolution 4.0
91
14. Software Applications developed by
TNeGA for Various Government
Departments
S. Name of Project
URL
No. Department Name
Tamil Nadu
State
Tamil Nadu State
Disaster
Disaster https://tnsdma.
Management
1. Management tn.gov.in/
Agency
Agency
(TNSDMA) -
(TNSDMA)
Website
Development
Legal
Metrology
Labour and https://tnlegalm
Complaint
2. Employment etrology.in/
Tracking
Department
System
(LMCTS)
Tamil Nadu https://digiarchiv
Archives and Tamil Nadu es.tn.
3. Historical Digi Archives gov.in
Research Web Portal
Department
Development
Chennai
of Web https://onlineppa
Metropolitan
Enabled cmda.
4. Development
Single tn.gov.in
Authority
Window
(CMDA)
System for
92
On-line
Submission,
Processing
and Disposal
of Planning
Permission
Applications,
Building
Permission
Applications,
Completion
Certificate
and
Occupancy
Certificate.
Development
of Software
https://www.fore
Application
Environment and sts.tn.gov.in/pag
for
5. Forests es/view/tn-
Conducting
Department forest-news
Online
Examination
for TNFUSRC
Virtual
Learning
Portal and e- https://tamilnad
Employment and
Learning ucareerservices.
6. Training
Platform tn.gov.in/
Department
with
Analytics
Dashboard.
93
electronics
Transaction
https://etaal.gov
All Government Aggregation
7. .in
Departments and Analysis
Layer (e-
Taal)
Chief
Minister’s https://oap.tn.
Commissionerate Uzhavar gov.in/cmupt/
8.
of Land Reforms Pathukappu
Thittam
(CMUPT)
State Institute of
End to End
Rural https://crdpr.tn.
9. Computeriza
Development gov.in
tion
(SIRD)
Tamil Nadu
Government https://tnhb.tn.
Tamil Nadu
10. Rental gov.in/pages/vie
Housing Board
Housing w/tngrhs
Scheme
Board Rental
Tamil Nadu https://tnhb.tn.
11. Management
Housing Board gov.in/
System
Online
admission http://pride.peri
Periyar
12. Software for yaruniversity.ac.
University
Distance in
education
Sustainable
State Planning https://tnsdg.tn.gov.
13. Development
Commission in
Goals
94
Monitoring
Platform
Tamil Nadu Biz Buddy https://www.bizbudd
14.
Guidance Bureau portal y.tn.gov.in
Online
Chennai application
Metropolitan for new
https://cmwssbindus
15. Water Supply water
t.in/WaterNew
and Sewerage connection
Board (CMWSSB) for
companies
Web
Monitoring
State Planning System for https://pndschemes.
16.
Commission State tn.gov.in
Planning
Commission
Development
Labour and
of web portal http://www.labour.
17. Employment
for Labour tn.gov.in
Department
Department
Cloud –
Tamil Nadu
based Asset https://ams.tnegov.
18. e-Governance
Management in
Agency
System
Tamil Nadu
e-District
e-Governance
Project https://tnesevai.tn.
19. Agency
Phase I & II gov.in
(e-Sevai)
Tamil Nadu Online (i) Teachers
20.
e-Governance Examination Recruitment Board
95
Agency System – TET Examination
Pre URL
Examination, https://trbnet.on
Examination, lineregistrationfo
Post rm.org/TNTRB/in
Examination dex.jst
(ii) PG Computer
Instructor URL
https://trbpgc.onlin
eregistrationform
.org/TRBPGCI/
(iii) Tamil Nadu
Pollution Control
Board
URL-
https://tnpcb.onl
ineregistrationfor
m.org/TNPCB/Lo
ginAction
loadIndex.action
Tamil Nadu
e-Governance http://www.
21. State Portal
Agency tn.gov.in/
Tamil Nadu https://edistricts

e-District
22. e-Governance .tn.gov.in:8443/
Project
Agency certificates.csc/
Permanent
Tamil Nadu https://uidai.gov
Enrolment
23. e-Governance .in/aadhaar
Centres
Agency dashboard/
(Aadhaar
96
Enrolment
for above 5
years
category)
Tamil Nadu SMS based
https://services.
24. e-Governance Tracking
mgov.gov.in
Agency System
https://tamilnila
m.tn.gov.in/CSC
Tamil Nadu
Online Patta
25. e-Governance
Transfer https://tamilnila
Agency
m.tn.gov.in/Reve
nue/login.html
Tamil Nadu
https://tnegov.in
26. e-Governance Tiny URL
/login
Agency
Tamil Nadu
Tamil Nadu
Geographical https://tngis.
27. e-Governance
Information tn.gov.in
Agency
System
GIS
Tamil Nadu Application https://tngis.
28. e-Governance for Public tn.gov.in/pwd
Agency Works
Department
97
Projects in Progress
Name of
S. No. Project Name
Department
Tamil Nadu
1. Revamping of Investor portal
Guidance Bureau
Tamil Nadu
2. Development of Website
Maritime Board
Tamil Nadu Local

3. Development of Web portal
Fund Audit
Tamil Nadu
Veterinary and
Student Management
4. Animal Sciences
System Portal
University
(TANUVAS)
Tamil Nadu
Generation and
Distribution
5. Development of Website
Corporation
Limited
(TANGEDCO)
Development of Web portal

6. Public Department
for inventory management
Entrepreneurship
7. Development of IEDP Portal
Development And
98
Innovation
Institute (EDII)
Development of Data
8. Poompuhar
Collection App
Development of Finance
Finance
9. Department Companies
Department
Tracking System
Development of Application
10. Law Department for Registration and Renewal
of Notary
Tamil Nadu e-
Development of Digital
11. Governance
Readiness portal
Agency
Tamil Nadu e-
12. Governance Single Sign On
Agency
Tamil Nadu State
Marketing
13. End to End computerization
Corporation
(TASMAC)
Government
14. examinations Development of Web Portal
Directorate
Directorate of
Development of Online skill
15. Employment and
assessment module
Training
99
Department of
16. End to End Computerization
Sericulture
Commissionerate
Computerization of Land
17. of Land
Administration Procedure
Administration
Tamil Nadu State

18. Agricultural End to End Computerization
Marketing Board
Tamil Nadu Co-

operative Society
Tamil Nadu Text

Book and
Education Service
Corporation
Adi – Dravidar and

21. Tribal Welfare End to End Computerization
Department
Tamil Nadu Motor

Vehicles
Maintenance
Department
Chennai
Metropolitan
Water Supply And
Sewerage Board
100
Tamil Nadu
Handicrafts
Development
Corporation Ltd.
Unorganized
25. Workers Welfare End to End Computerization
Board
Development of Tamil Nadu

Tamil Nadu
26. Government Rental Housing
Housing Board
Scheme Portal
Directorate of
Town and Country
Planning (DTCP),
Directorate of
Town Panchayat
(DTP), Greater
Development of State Wide
27. Chennai
Single Window Web Portal
Corporation(GCC)
and
Commissionerate
of Municipal
Administration
(CMA)
101
Directorate of
28. Town and Country Development of Website
Planning (DTCP)
Tamil Nadu Waqf

29. End to End computerization
Board
Tamil Nadu State

Development of website for
30. Legal Services
Mediation Centre
Authority
Backward Classes,
Most Backward
31. Classes & Development of Website
Minorities Welfare
Department
Social Welfare and
Nutritious Meal
32. Development of Web Portal
Programme
Department
Environment and
33. Forests End to End Computerization
Department
102
Department of
Food Safety and
34. Development of Web Portal
Drug
Administration
Tamil Nadu State

Licensing Development of
35.
Authority - Indian website
Medicine
Medicinal Plant
Farms and Herbal Development of Mobile App
36.
Medicine Corpn & Web Application
Ltd (TAMPCOL)
Government Development of Online

37.
Museum Booking Portal
Tourism, Culture
and Religious Development of Web portal,
38.
Endowments Mobile App and SEO
Department
Tamil Nadu Skill

Development of Skill
39. Development
Management Portal
Corporation
103
15. Hon’ble Chief Minister’s Award for
Excellence in e-Governance for
Students
Government of Tamil Nadu has announced
Chief Minister’s Award for Excellence in
e-Governance” to encourage and create an
awareness on e-Governance among the youth,
Students and e-Governance enthusiasts. The
awards were given by Hon’ble Minister for
Revenue and Disaster Management &
Information Technology at CONNECT 2019.
16. EczITe-2019
EczITe-2019 had been jointly organized by
Information Technology Department,
Government of Tamil Nadu and FICCI on 4th
October 2019 at Chennai.
104
CHAPTER - IV
TAMIL NADU ARASU CABLE TV
CORPORATION LTD
1. Introduction
“Arasu Cable TV Corporation Ltd” was
formed under the Companies Act, 1956 on
04.10.2007. Before the advent of the Arasu Cable
TV Corporation, the industry was dominated by
few private Multi System Operators (MSO) who
were charging exorbitant rate of subscription
from the Cable TV operators and the public. In
May 2011, the Hon’ble Chief Minister of Tamil
Nadu revamped Arasu Cable TV Corporation to
provide livelihood to Local Cable TV Operators
(LCOs) and also provide high quality Cable TV
service at an affordable cost to the public. The
Corporation was then renamed as the “Tamil
Nadu Arasu Cable TV Corporation Limited”
(TACTV).
105
The TACTV has also been established Arasu
e-Sevai centers to provide Government to Citizen
(G2C) services besides providing Internet
Services.
2. Analog Regime
The Hon’ble Chief Minister of Tamil Nadu
announced on the floor of the Assembly on 30-08-
2011 that TACTV would provide quality services at
an affordable cost of Rs.70/- (100 channels) being
the monthly subscription payable by the
subscribers to the LCOs of which Rs.20/- would be
paid to TACTV by the LCOs. Accordingly, TACTV
had provided Analog Cable TV Service to
subscribers with 100 Channels at an affordable
cost of Rs.70/- per month.
TACTV established its Head Ends for

providing Cable TV Services at five places i.e
Chennai, Coimbatore, Thanjavur, Tirunelveli and
Vellore. In addition, control rooms were taken on
lease from the District Cable Operators and Taluk
Cable Operators in another 77 places to provide
106
Analog Cable TV services of the Corporation
throughout Tamil Nadu except Chennai from
02.09.2011 and from 20.10.2012 in Chennai City.
Due to the continuous efforts of TACTV, the

number of subscribers steadily increased from
4.94 Lakh as on 02.09.2011 to 70.52 Lakh
connected through 26,474 Local Cable TV
Operators (LCOs). As per the orders of the
Ministry of Information and Broadcasting (MIB),
Government of India, transmission of Analog cable
TV services had been discontinued by TACTV from
September,2018
3. Digital Regime
The Ministry of Information & Broadcasting,

Government of India has mandated that the
Cable TV operations have to be digitalized in four
phases all over the Country, with the last phase
deadline stipulated as 31.03.2017. In accordance,
TACTV as an MSO had applied for DAS (Digital
Addressable System) license for Chennai Metro
107
Area on 05.07.2012 and for the rest of Tamil
Nadu on 23.11.2012.
TACTV was provided with provisional DAS

License on 17.04.2017 for entire Tamil Nadu.
TACTV is the first State Government Undertaking
in the Cable TV industry to get DAS License in the
Country. TACTV procured 36 Lakh Standard
Definition Set Top Boxes (SD STBs) and 40,000
High Definition Set Top Boxes (HD STBs) by
floating Global Tender. TACTV upgraded its
existing MPEG2 Digital Head End at Chennai to
MPEG4 Digital Head End for Digital Transmission.
The Hon’ble Chief Minister of Tamil Nadu
inaugurated the upgraded MPEG4 Digital Head
End at Chennai and started the distribution of
free Set Top Boxes on 01.09.2017.
Till date, 36.40 lakh Digital Standard

Definition and High Definition Set-top-boxes
have been distributed to the subscribers through
16,702 Local Cable TV Operators (LCOs). The
Hon’ble Chief Minister launched High Definition
108
(HD) cable TV service in Chennai, Salem,
Coimbatore, Tiruchirappalli and Madurai on
02.07.2018.
4. The New Tariff Order of Telecom

Regulatory Authority of India (TRAI)
The new Tariff order of TRAI has allowed a

maximum of Rs.130+GST as Network Capacity
Fee (NCF) per subscriber for 100 Free to Air
Channels (FTA) and Rs.20+GST for every
additional 25 Channels. Accordingly, TACTV
announced to provide 142 Free to Air Channels
and 49 pay Channels at Rs.220+GST on
01.02.2019.
On 31.07.2019, Hon’ble Chief Minister
announced the reduction of Digital Cable TV
subscription from Rs.220+GST to Rs.130+GST
with 139 Free to Air Channels and 52 pay
Channels and the same was implemented from
10.08.2019. This is India’s one of the lowest
Digital Cable TV subscription rate. Out of the
109
subscription fee of Rs.130+GST, the Local Cable
Operator gets Rs.70+GST and TACTV gets
Rs.60+GST.
5. Arasu e-Sevai Centers
TACTV has established Arasu e-Sevai

Centers to provide Government to Citizen
Services as announced by the Hon’ble Minister for
Information Technology on the Floor of the
Assembly on 04.08.2014. At present, TACTV is
operating 595 Arasu e-Sevai centers across the
State. The Citizen Centric Services of Government
Departments (both Central and State) made
available by TNeGA are provided through Arasu
e-Sevai centers. Provisions have also been made
to assist Tamil Nadu Public Service Commission
(TNPSC) to upload the Certificates of shortlisted
candidates and take up printing works of identity
cards pertaining to Pensioners, Family Pensioners,
officers and staff of Secretariat and also printing
110
of replacement Electoral Photo Identity Card
(EPIC).
During the past 3 years 1,45,76,806

transactions have been done through Arasu
e-Sevai Centres.
Arasu Cable TV e-Sevai Centres - Transaction Details
Metro Printing of
Sl. e-District TNEB Bill APNA GCC Tax
Year Water TNTESC EPIC Pensioners Total
No Transaction Payment Services services
Tax ID card
1 2017-2018 5016258 42272 24409 737323 2277 1640675 176414 0 7639628
2 2018-2019 2471669 24672 14457 0 10615 740703 205212 38418 3505746
3 2019-2020 2813924 5291 82 0 77039 398455 102292 34349 3431432
Total 10301851 72235 38948 737323 89931 2779833 483918 72767 14576806
6. Arasu e-Sevai Centres on a Revenue Sharing

Model
To expand the reach of Arasu e-Sevai

Centres, TACTV floated an Expression of Interest
(EoI) to empanel interested Private Internet
Browsing centers to act as franchise of Arasu
e-Sevai centres in urban areas on Revenue
Sharing model. Accordingly, 1104 applicants were
given User ID and Passwords to provide
111
Government services. This was launched by the
Hon’ble Chief Minister on 27.02.2019.
7. Permanent Enrolment Centres (PECs) for

Aadhaar
The Government of Tamil Nadu appointed

Tamil Nadu e-Governance Agency (TNeGA) and
Commissionerate of e-Governance (CeG) as
Registrar for conducting Aadhaar enrolment in
Tamil Nadu. Accordingly TNeGA authorized TACTV
to act as enrolment agency for Aadhaar
enrolment.
Performance of TACTV PECs
S. Total No of New Total No of Total

Year
No Enrolment Updation
1 2017-2018 10,41,427 15,82,526 26,23,953
2 2018-2019 4,80,005 33,55,261 38,35,266
3 2019-2020 2,54,856 13,94,026 16,48,882
Total 17,76,288 63,31,813 81,08,101
At present, there are 318 TACTV PECs

functioning with 510 counters in all Districts. In
112
addition to the above, one “Mobile Aadhaar
Enrolment Unit” is functioning in the limits of the
Greater Chennai Corporation to enable the
Persons with Disability for Aadhaar enrolment.
8. Internet to Every Household
TACTV obtained Internet Service Provider

(ISP) License (Class B) from the Department of
Telecommunications, Government of India on
14.09.2015. The Hon’ble Chief Minister
announced “Internet to every household” scheme
and the same was launched on 01.03.2016. In
order to expand business exponentially, TACTV
has proposed to form fully owned subsidiary
company for internet related services to the
public and enterprise customers.
9. Set-Top Boxes Procurement
TACTV is aiming to increase its subscriber

base by procuring additional 10 lakh Set-Top
Boxes (STBs) in the coming years.
113
CHAPTER - V
TAMIL VIRTUAL ACADEMY
1. Introduction
Tamil Virtual University (TVU) was
established as per the Tamil Nadu Co-operative
Societies Act, 1983 and it is functioning under the
administrative control of the Information
Technology Department. On 16th July 2010, TVU
was renamed as Tamil Virtual Academy (TVA).
The main aim of the TVA is to provide Tamil
Education through Internet for the Tamil Diaspora
and to promote Tamil from alphabet to research.
2. Objectives
1. To provide information about Tamil
culture and civilization to the Tamil Diaspora
across the globe and others who are interested in
Tamil.
2. To provide Diploma, Degree certificates
through Tamil University, Thanjavur.
3. To compile Tamil learning materials.
4. To promote Tamil Computing.

114
3. Academic Programmes
TVA offers Primer, Certificate Course,
Higher Certificate Course, Diploma, Higher
Diploma and Degree (B.A. Tamilology) Courses.
The details are as follows:-
3.1. Primary Course
Primary course lessons are designed in

multimedia with pictures, sceneries, pictorial
stories, poems and songs.
3.2. Certificate Course
Certificate Courses (equivalent to classes 1

to 6)are offered at three levels as below:-
 Basic Level (equivalent to classes 1 & 2)
 Intermediate Level (equivalent to classes

3 & 4)
 Advanced Level (equivalent to classes 5

& 6)
115
3.3. Higher Certificate Course
Higher Certificate Courses (equivalent to

classes 7 to 12)are offered at three levels as
below:-
 Grade 1 (equivalent to classes 7 & 8)
3.4. B.A. (Tamilology) Degree Programme
B.A. (Tamilology) Degree programme is

modular in its structure comprising of Diploma,
Higher Diploma and Degree courses. So far
19,463 candidates from various countries have
registered for the different courses offered by
TVA.
The above academic programmes are

provided through 101 contact centres in 21
countries. So far 11,601 students have passed
various levels. For example 219 students from
116
France, 2294 students from Sri Lanka, 2378
students from Sultanate of Oman, 2949 students
from USA have successfully completed the
examinations.
The contact details of all 101 contact

centres are available in the TVA website
www.tamilvu.org.
4. e-Asiriyar Project
TVA is imparting Tamil education through
internet to the Tamil people living all over the
world. e-Asiriyar project is intended to modernize
the certain contents by developing an integrated
learning pilot platform which shall
concentrate/focus in the areas of the teaching and
learning of Tamil language in the global diaspora
using current technologies such as 3D-
animations, Virtual board and Virtual Reality (VR)
by employing Machine Learning (ML) and Artificial
Intelligence (AI). Implementation of this project
shall enable the children to make them learn in an
integrated approach.
117
5. Separate Wing for Tamil Computing
Most of the activities of TVA are based on

computing technology. Hence orders have been
issued for creation of a separate wing for Tamil
Computing at a recurring cost of Rs.50 lakh per
annum. The following activities shall be carried
out in the Tamil Computing Wing.
1. Tamil Computing Propagation

2. Image Processing and Optical Character
Recognition (OCR)
3. Use cases and tools development
4. Computational Linguistics.
6. Digital Library
TVA has created a Digital Library
(www.tamildigitallibrary.in) with collection of rare
documents, books and periodicals, at a cost of
Rs.1 crore and the same was inaugurated by the
Hon’ble Chief Minister on 11th October 2017.
Currently, 27,860 books and periodicals are online
in the Digital Library in MARC21 format.
118
7. Digitization and Cataloguing of Palm-Leaf
Manuscripts
Palm-Leaf Manuscripts available in the

Dr.U.V.SwaminathaIyer Library, Directorate of
Indian Medicine & Homeopathy and the
International Institute of Tamil Studies, Chennai,
convey the knowledge about the land, people,
education, medicine, culture, etc., of a bygone
era. Digitization and cataloguing of the above
Palm-Leaf Manuscripts are being undertaken at a
cost of Rs.1.05 crore. So far, 7,20,360 Palm-Leaf
manuscripts have been digitized and catalogued.
8. Tamilar Tagavalaatruppadai
“Tagavalaatruppadai” scheme contains

70,600 images of Archaeological & Historical sites,
Monuments, Excavations, Inscriptions, Religious
places, Sculptures, Coins, Copper Plates and
Paintings which were captured as photographs
and uploaded in the website with necessary
119
metadata in standard format. Further
Documentation of archaeological & historical sites
with images and updating of these in the website
are under progress.
9. Monthly Lecture Series
In order to propagate Tamil Heritage, Art

and Culture, TVA organizes monthly lecture series
through renowned scholars and experts from
various fields of knowledge. The lectures are
recorded and webcasted via TVA website. So far,
56 lectures have been organized.
10. Tamil Computing
TVA is an Institutional member of the

Unicode Consortium, USA on behalf of the
Government of Tamil Nadu. Further, TVA
promotes research in Tamil Computing using the
Tamil Software Development Fund (TSDF),
develops basic Tamil language database and
related Tamil software tools, Unicode fonts, etc.
120
TVA also certifies Tamil Software and Tamil
computing tools developed by public.
11. Tamil Text and Speech Computing Tools
Tamil Text and Speech Computing Tools are

being developed by TVA. It is divided into two
parts (i) Tamil Grammar Checker: This tool will
highlight the errors in the text and also offer
suggestions. The Grammar Checker will be useful
to children as well as adults to learn and use
appropriate vocabulary and grammatical rules.
(ii)Speech Processing Tool: This tool will also
be developed as an assistive aid for the persons
with visual disability, to read and write with ease.
12. Sentence Patterns, Structures and Rules

in Tamil for Machine Translation
The project “Sentence Patterns,

Structures and Rules in Tamil for Machine
Translation” is under progress. The aim of the
project is to identify sentence patterns,
121
structures and rules in Tamil as is classified in
the English language.
13. Development of New Syllabus
Based on popular demand from the

diaspora, the Academic Syllabus of TVA are being
redesigned.
14. Kani Tamil Peravai – A Forum for Tamil

Computing
“Kani Tamil Peravai” has been created in
higher educational institutions across Tamil Nadu,
to promote Tamil Computing in the Higher
Educational Institutes.
15. Tamil Perungkalanjiyam – Tamil Mega

Encyclopedia Project
TVA collects Tamil content and develops
“Tamil Perungkalanjiyam“in the web. More
than 84,000 Tamil articles from the field of
agriculture, fisheries, chemistry, biology, physics
etc. have been received and uploaded in the TVA
website.
122
16. Localization of Khan Academy’s
Educational videos
Khan Academy is an organization located in
USA., which had created more than 8000
educational videos in English relating to Subjects
like Mathematics, Science, History, Arts etc.,
Tamil Virtual Academy (TVA) has signed a

Tri-partite agreement and made a Memorandum
of Understanding (MoU) with Khan Academy and
Vetrivel Foundation in USA to translate the above
videos in to Tamil so as to help the Tamil
Students. Initially 1000 videos have been taken
up and the work of translation and voice over is
currently under progress at an expenditure of
Rs.12 lakh.
17. Creative Common Initiatives
As per Creative Commons for sharing

academic knowledge in Tamil, more than 27,860
books, periodicals and Tamil related works (Ph.D.
Theses, Research Articles etc.) of Tamil
Development Department and Tamil University’s
123
Publications have been uploaded in the TVA
website.
124
CHAPTER - VI
TANFINET CORPORATION
1. Introduction
Tamil Nadu FibreNet Corporation

(TANFINET) is a Public sector undertaking of the
State Government implementing BharatNet and
TamilNet projects. BharatNet project aims to
provide a minimum bandwidth of One Gbps to
each of the 12,524 Village Panchayats of the
State. The TamilNet will be used to connect the
urban areas of the State.
BharatNet and TamilNet are to be

integrated and formed as Integrated Digital
Infrastructure (IDI) of the State by this 12,524
Village Panchayats, 528 Town Panchayats, 121
Municipalities and 15 Corporations will be
provided with high speed and low latency
bandwidth to enable connectivity to all citizens
and institutions.
125
2. BharatNet
Hon’ble Chief Minister announced under

Rule 110 of the Tamil Nadu Legislative Assembly
Rules, on 14.09.2015, that the BharatNet Scheme
of Government of India will be implemented in
Tamil Nadu through a State-led Model and a
Special Purpose Vehicle (SPV) named “Tamil Nadu
FibreNet Corporation Limited” will be set up for
the purpose.
Accordingly, TANFINET was incorporated

under the companies Act, 2013 on 08.06.2018.
TANFINET will execute, operate and maintain the
BharatNet project in Tamil Nadu to connect
12,524 Village Panchayats of the State with a
minimum scalable bandwidth of 1 Gbps.
Government of India approved DPR in

Revised Linear Architecture at a cost of
Rs.1815.31 Cr on 19.09.2019. The project will be
completed before March 2021.
126
3. TamilNet
Hon’ble Chief Minister announced on the

floor of the Legislative Assembly under Rule 110
of the Tamil Nadu Legislative Assembly Rules, on
14.07.2017, that a “scheme called TamilNet will
be implemented to connect all the Corporations,
Municipalities and Town Panchayats of the State
through high speed bandwidth using optical fibre
network, thereby enabling the urban citizens to
reap the benefits of the Digital Revolution and
avail the services of Government Departments at
their doorsteps.
The DPR for the TamilNet has been

prepared to use the fibre networks of
TANTRANSCO for building the TamilNet and
integrating the BharatNet with TamilNet for the
Integrated Digital Infrastructure.
127
4. Network Architecture for the Integrated
Digital Infrastructure
Integrated Digital Infrastructure (IDI) is a

network across Tamil Nadu to be built by
integrating BharatNet and TamilNet. The
infrastructure is capable of reaching all
households in urban and rural areas and capable
of delivering high speed, scalable bandwidth.
The Integrated Digital Infrastructure is a

layered network is designed with technologies like
DWDM (Dense Wavelength Division Multiplexing),
MPLS (Multiprotocol Label Switching) and
controlled through SOC (Security operations
centers), OSS (Operational support system).
The IDI and the associated centralized facility

are inherently capable of supporting the realization
of “Citizen Centric Governance Vision”, in Compute,
Storage, and Communication.
128
5. Sustainable Development Goals (SDG)
Sustainable Development Goals (SDG) is

achieving sustainable development in three
dimensions – economic, social and environmental –
in a balanced and integrated manner. An
intergovernmental set of 17 aspirational Goals with
targets, further elaborated through indicators are
focused on measurable outcomes.
TANFINET Corporation is implementing

projects, developing Information and
Communication Technology infrastructure in the
State. Through its TamilNet and BharatNet projects,
TANFINET Corporation will provide a robust
infrastructure which will enable service providers to
provide ubiquitous digital connectivity to all by
March, 2021.
129
CHAPTER - VII
ICT ACADEMY OF TAMIL NADU (ICTACT)
1. Introduction
ICT Academy of Tamil Nadu is a Joint

Initiative of Government of India, Government of
Tamil Nadu and Industries. ICT Academy of Tamil
Nadu (ICTACT) is a pioneering venture under the
Public - Private - Partnership (PPP) model that
endeavors to train the College/University teachers
and students in the areas of Information &
Communication Technology, thereby making the
students industry-ready.
ICT Academy of Tamil Nadu is a non-

profitable autonomous organization focusing to
improve the quality of students graduating from
various institutions in Tamil Nadu, to make them
industry-ready and immediately employable in the
ICT industry.
The Academy is governed by an autonomous

Board of Governors with representatives from the
130
State Government of Tamil Nadu and the leading
companies in the ICT industry.
2. Activities
ICTACT’s activities cover several major areas

as listed below:-
2.1. Faculty Development
 2387 faculty members have been trained

through 91 Faculty Development Programs in
the State of Tamil Nadu.
 8 Technology Conclaves were conducted,

benefitting 835 faculties across the State of
Tamil Nadu.
2.2. Skill Development
 Trained and Certified 2000 Graduating

students in Advanced IT / ITeS as part of
Employability Skill Program approved by
TNSDC, Government of Tamil Nadu.
 Trained and Certified 750 Government, 19

Autonomous College Graduating students in
131
BFSI,Telecom, Retail & IT / ITeS as part of
Employability Skill Program approved by
TNSDC, Government of Tamil Nadu.
 Trained 80 girl children in 4 Social Welfare

Homes of Tamil Nadu approved by Social
Welfare & Nutritious Meal Scheme
Department.
 Trained and Certified 7000 Graduating

students on employability skills from rural
colleges as part of corporate CSR /
institutional funding.
2.3. Entrepreneurship Development
 Conducted Entrepreneurship Awareness

program for 13357 students in 42 colleges
across Tamil Nadu.
2.4. Youth Empowerment
 ICT Academy Youth Talk – Tamil Nadu 2019:

“Largest Talkathon of India”
132
 Conducted ICT Academy Youth Leadership
Summit 2019 at Coimbatore benefitting 3000
students from across Tamil Nadu.
3. Research and Publications
ICT Academy of Tamil Nadu publishes 5 peer-

reviewed scholarly Journals. These international
journals are highly indexed in various international
databases.
 ICTACT Journal on Communication Technology

(IJCT)
 ICTACT Journal on Image and Video

Processing (IJIVP)
 ICTACT Journal on Soft Computing (IJSC)
 ICTACT Journal on Micro Electronics (IJME)
 ICTACT Journal on Management Studies

(IJMS)
133
4. Digital Empowerment
ICT Academy being an Assessment and

Certification Agency for Pradhan Mantri Gramin
Digital Saksharta Abhiyaan [PMGDISHA], a scheme
of Government of India. In 2019 13,29,200
candidates have been Assessed and Certified.
5. Bridge – Largest Industry Institute event
ICT Academy BRIDGE 2020, the event that

connects government policy-makers, industry
experts and academic leaders, will be focusing on
the theme "Augmenting Skills, Accelerating Growth"
to set an agenda for leaders to help people upskill
and future-proof themselves, which is going to be
the defining challenge of our time. The conference
is a platform where visionaries lay out their
blueprint for the right skills mix that would make
existing and upcoming workforce to augment rather
than compete with technology.
134
ICT Academy organized 15 Conclaves and
Seminars across various locations of Tamil Nadu
during 2019-20, addressing the Academic
Fraternity and Industry with an objective to bridge
the industry academia skill gap.
R.B. UDHAYAKUMAR
Minister for Revenue and Disaster
Management and Information Technology
135
Exports made by IT/ITeS companies in
Tamil Nadu
Value in Rs. Crore
150,000 139,000
123,609
120,000 111,485
99,095 102,415
90,000
60,000
30,000
2017-18
2018-19
Estimate
2019-20
2015-16
2016-17
Source: STPI and Ministry of Commerce
Employment by IT/ITeS Companies in Tamil

Nadu
800,000 740,620
632,412 661,268
700,000 589,954 621,149
600,000
500,000
400,000
300,000
200,000
100,000
0
2017-18
2018-19
Estimate
2019-20
2015-16
2016-17
Source: STPI & Ministry of Commerce

ELCOSEZ- Sholinganallur, Chennai
M/s. HCL, ELCOSEZ,

M/s. Ford, ELCOSEZ, Chennai
Chennai
M/s. Cognizant, ELCOSEZ, Chennai
M/s. WIPRO, ELCOSEZ,Chennai

M/s. WIPRO, Vilankurichi, Coimbatore
M/s. TPCL, Vilankurichi, Coimbatore

Figure-3 :Proposed ELCOT IT Tower,
Vilankurichi, Coimbatore
ELCOT IT Building, Ilandhaikulam, Madurai

M/s. HCL, Ilandhaikulam, Madurai
ELCOT IT Building, Vadapalanji, Madurai

ELCOT IT Building, Navalpattu,Trichy
Proposed ELCOT IT Building, Navalpattu, Trichy

M/s. Syntel International Pvt. Ltd (M/s. Atos Syntel)
Gangaikondan, Tirunelveli
ELCOT IT Building, Gangaikondan,

Tirunelveli
ELCOT IT Building, Jagir Ammapalayam, Salem
ELCOT IT Building, Viswanathapuram, Hosur

Start-up Warehouse, Chennai
TNSWAN Network Operations Centre

TNSWAN Network Room
TNSDC-2
CSA - ARCHITETURE
Month wise Transaction count of services

offered through Arasu e-SevaiCentres
Inauguration by Hon’ble Chief Minister during
CONNECT 2019 event.
Speech by Hon’ble Minister for Revenue and

Disaster Management and Information
Technology Department during EczITe 2019
event.
Website of Digital Library
Website of Tamilar “Tagavalaatrupaadai”

The schematic diagram of Integrated
Digital Infrastructure

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INFORMATION TECHNOLOGY DEPARTMENT

POLICY NOTE – 2020-2021

II ELECTRONICS CORPORATION 7-39

2.8.3 National Knowledge Network 27

2.9.1 Tamil Nadu State Data Centre- 29

2.9.2 Tamil Nadu State Data Centre- 30

2.15.1 Open Government Data Portal of 35

3 Organization Structure 43-47

3.1 Centre of Excellence (CoE) in 43-46

6.15 Accessibility of Government 81-82

2 Analog Regime 106-107

3 Digital Regime 107-109

4 The New Tariff Order of Telecom 109-110

6 Arasu e-Sevai Centers on a 111-112

9 Set-Top Boxes Procurement 113

3.1 Primary Course 115

3.4 B.A. (Tamilology) Degree 116-117

5 Separate Wing for Tamil 118

7 Digitization and Cataloguing of 119

9 Monthly Lecture Series 120

14 Kani Tamil Peravai – A Forum for 122

VI TANFINET CORPORATION 125-129

3 Research and Publications 133

Tamil Nadu is one of India’s most

Tamil Nadu is a role model for the other

Tamil Nadu continues to be a “Destination

The Information Technology Department

 Provide Government services, both

Since inception, the Information Technology

To promote IT/ITeS industry in the State

To revolutionize the way Government

ELCOT has also created IT infrastructure

ELCOT as an optional Procurement Agency,

ELCOT e-Market portal

2.3. IT Promotion and Development

Information Technology (IT) and

2. Facilitating and participating in prestigious

3. Issue No Objection Certificate (NOC) for

4. Establishing Start-up Warehouses to

5. Handholding / facilitating IT/ITeS

6. Successful in bringing in 11 MoUs for an

2.4. IT and Electronics Hardware Promotion

ELCOT conducts vigorous marketing by way of

Government of Tamil Nadu through ELCOT has

ELCOT also participates in the delegations

2.5. ELCOT Special Economic Zones

ELCOT has established 8 IT/ITeS Special

ELCOT has created State-of-the-Art

Software exports from these ELCOSEZs is

In Chennai at Sholinganallur, an ELCOSEZ

For improving the facilities in this ELCOSEZ

Based on the announcement of the Hon’ble

In Coimbatore at Vilankurichi, an ELCOSEZ

M/s. WIPRO and M/s. TIDEL Park Coimbatore

As per the announcement of Hon’ble Chief

In Madurai at Ilandhaikulam, an ELCOSEZ

In the ELCOT IT building, space has been

These companies are into IT/ITeS sectors