Maruti Suzuki India Limited: A Profile: Our Vision
Maruti Suzuki India Limited: A Profile: Our Vision
Maruti Suzuki India Limited: A Profile: Our Vision
Maruti Suzuki India Limited, a subsidiary of Suzuki Motor Corporation of Japan, has been the
leader of the Indian car market for about two decades. Maruti's contribution as the engine of
growth of the Indian auto industry, indeed its impact on the lifestyle and psyche of an entire
generation of Indian middle class, is widely acknowledged.
Maruti tops customer satisfaction again for seventh year in a row according to the J.D. Power
Asia Pacific 2006 India Customer Satisfaction Index (CSI) Study. The company has also ranked
highest in India Sales Satisfaction Study. TNS Automotive also ranks Maruti first for Corporate
Social Responsibility.
Maruti is also among Top 5 car companies in the Forbes list of the Worlds Most Reputed
Companies – Nov 06. In 2001, Maruti Suzuki India Ltd became one of the first automobile
companies anywhere in the world to get an ISO 9001:2000 certification. A V Belgium has rated
the company’s quality systems and practices as a “benchmark for the automotive industry
world-wide”, global auditors for International Organization for Standardization.
Maruti already rolled out over 6 million vehicles till 2006 year, in fact on an average two
vehicles roll out of the factory every minute. In March 2007 Maruti crossed cumulative export
figure of 450,000 vehicle since its first export in 1986. Vehicle for exports and domestic are
manufactured on the same production facilities.
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Gurgaon Plant:
The Gurgaon plant comprises of three fully integrated, state-of–the-art production facilities
spread over a sprawling 297 acres. While the three plants have a total installed capacity of
350,000 cars per year, several productivity improvements over the years have made it possible
to manufacture nearly 650,000 cars per year at these facilities alone.
Working towards the goal of making India a global hub for small cars, Maruti and Suzuki have
drawn up an investment plan of Rs 9000 crore in India upto 2010.
Since the commencement of operations in 1981 we've been committed to the protection of the
environment and conservation of non-renewable energy sources. Our proactive approach
depends upon not only meeting the expectations of the regulatory authorities but achieving the
high standards that we have set as a responsible corporate citizen. This philosophy of trying to
make a difference to the environment penetrates through our employees to the process of
manufacture and finally into our products.
In recognition of our commitment to environment protection and conservation of non-renewable
energy sources, we were awarded the ISO 14001 Certificate for our Environment
Management Systems at the Gurgaon Plant. The ISO 14001 certification is applicable to all
our manufacturing activities, products and services.
Maruti has a state of art rain water harvesting system, water treatment plant and waste
management system at Gurgaon plant. Maruti also received prestigious Golden peacock award
in 2007 for its environment Management Efforts.
(Jagdish Khattar)
Date: September 14,2005
Managing Director
Energy & environment are always remains in focus while talking any decision. Maruti has half
sleeve shirt in summer uniform for its employees, trainees and apprentices throughout the
Maruti’s operation In India. This significantly reduces company’s air conditioning load and
burden on environment. Task lighting, spot cooling & Just in Time (JIT) approach for feeding
energy to production lines are the few examples of energy saving practices at Maruti Campus.
Maruti recognized importance of energy and formulated following 4-point action plan.
1. Use renewable energy
2. Eliminate wastage
3. Improve Energy efficiency
4. Improve process efficiency with automation
It is not possible to cover Maruti’s energy saving efforts or quantum in few sheets. However,
few of energy saving initiatives taken at Gurgaon plant are shown below.
2. Eliminate Waste:
Waste Heat recovery Boiler
Steam turbine driven compressor
Steam condenser
Flue Gases (low
temp.)
Steam (HP)
Natural Flue
Gas Gas Turbine Gases
Electricity WHRB
Steam (LP)
Process
Compressed air
Steam turbine
driven compressor
Right sizing of pully pull cord type switch switch at user station
3. Improve energy efficiency:
Inlet air fogging for GT CFL for street lighting T5 & lowering of height
Result:
100 100%
100
Percentage consumption
80%
90 86.4
83.6
80 78.2 77.5 76.1 60%
73.8
70 40%
60
20%
50
0%
40 2000-01 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07
00-01 01-02 02-03 03-04 04-05 05-06 06-07 Financial Year
Year