online.

The chart of products classification is below.

FBox Series Instruction Manual 二、Installation

2.1 DIN-rail mounting

一、Introduction
FBox, the remote communication devices, can be installed in the equipment

cabinet. It can be connected to COM ports or various PLC with Ethernet

communication, intelligent instrument, frequency inverters and etc. Data

inside PLCs and instruments will be sent to the icloud server by the FBox. You

can use computers or phones to check data, running situation and alarming

Type FBox FBox-2G FBox-WiFi FBox-VPN FBox-4G 1）Move the snap joint upward

2）Insert the snap joint into the groove

Unicorn/Mobile
3）Move the snap joint back when it is placed already.
Unicorn/Mobile 2G Ethernet /telecom(2G/3G/4G)
Network Ethernet Ethernet Notice: Snap joint is 35mm regular snap joint, you need prepare it by yourself.
Ethernet WiFi 2G/3G/4G
2.2 SIM card installation
Ethernet
Groove of SIM card is at the top of FBox (except FBox, FBox-VPN and
CPU 600MHz ARM Cortex-A8
FBox-WiFi).
Memory 128M Flash +128M DDR3

VPN Nonsupport Support

Ethernet 10M/100M Ethernet ports*3

Serial COM1：RS232/RS485/RS422

Port COM2：RS485；COM3：RS232
1) Use screwdriver with 2.0 mm diameter or other sharp item to press the

point beside the SIM groove to get the card tray out.

2）After you put SIM card inside the cart tray, insert the card tray into the FBox.

2.3 Antenna Installation

Different types of FBox corresponds to different types of antennas. 三、How to use

3.1 Software preparation
Using wrong antenna may cause bad signal( may be worse than without
Set the configuration of FBox by the software: FlexManager.
antenna)
Go to website ww.flexem.cn. Click “Download” to get in the download
Please keep the cable extending. Do not ward the cable too much. Keep
page. Download the latest software “FlexManager”(Check System version) and
the connection tight. When you use it outside, you can advance its water
install it by following the instruction
resistance by sealing.
3.2 Interface Introduction.
If you want to lengthen the antenna, please use the specific antenna The Interface introduction can be checked on the graph on the right side：
extension line.

Don’t push antenna inside a place that shield metals.

 2G/4G

FBox-2G WAN Port Static IP 192.168.0.200

LAN Port IP 192.168.1.1

2G/4G

FBox-4G WAN Port Static IP 192.168.0.200

LAN Port IP 192.168.1.1

2G/4G/WiFi Nonsupport

FBox-WiFi WAN Port DHCP

LAN Port IP 192.168.1.1

You can use configuration tool to set the internet connection of FBox.

Use USB line to connect FBox USB Port and computer USB port. Open the

top-right configuration tools on the FlexManager.. Click “Refresh”, if the

communication is normal, the interface will show the network configuration of

FBox.

Set internet connection as you need. After you set all the modules, you need
3.3 FBox Online Configuration to click “Set”. After you set all the parameters, you need to click “Restart” on
You need first confirm that FBox is online before you do anything on the FBox. the top-right of the interface. Fbox will restarts and all parameters work.
FBox can use Ethernet, mobile network or WIFI to get online. Go to www.flexem.cn/download.html to check “Instruction of Configuration
The default internet connection and IP is below: Tool” to get more details
Type Network 四、 FlexManager Instruction
WAN Port DHCP 4.1 Account Signup and Login
FBox,FBox-VPN
LAN IP 192.168.1.1 Open FlexManager, and click Sign up. Follow the instructions to finish
registration( email).

4.2 Add FBox

After you login your account, click the bottom-left icon to add FBox, the
needed serial number and password can be found on a label on the side of

your FBox. Then set up the name for your FBox you want and click

confirm.( Every FBox has only one serial number and password. After you bind

FBox with your account, the other account cannot bind with your FBox unless

you delete it on your account.)

4.3FBox Online and Add Connection Device

After adding FBox, you will see the device entry on the left list, the sign

means your FBox is online. The sign means your FBox is offline, you need
to check its network connection.

Go to www.flexem.cn/download.html to check “FBox Series Product

Instruction” to get more details.

五、Product Dimension Graph 六、FAQ

Q1 How to read the log of FBox?

A1：Use USB line to connect FBox USB Port and computer USB port. Open the

top-right configuration tools on the FlexManager.Click “Refresh”, if the

communication is normal, the interface will show the network configuration of

FBox. Click”Log” on the menu bar, and click “Log refresh”. Then you can read

the working log of FBox.

Notice: Reading the log will cause FBox to restart. So don’t click “Log Refresh”
 too frequently service for you. You just need to send the broke-down products to our

Q2: I cannot read the data of remote devices after-sales service center. We will repair the product in specified guarantee

A2： Check whether the configuration parameter of remote download is the period and send it back to you.

same as slave computer. Check whether the hardware connection is right. Notice:

Q3: FBox cannot have access to the internet. 1.If client destroy the label of FLEXEM products, it will be regarded as designed

A3: Use the configuration tool of FlexManager to check whether the destruction, not including in quality guarantee period.

parameters of FBox is the same as the internet connection. If they are different, 2.In order to provide better service for you, please fill out the complete

here is the right internet connection. “Product After-sale Service Registration Form” when you send the

七、After-sales Services broke-down product (you can also download it from our website). Please

7.1、After-sale Services Commitment describe the phenomenon of malfunction, then our servicemen can repair it as

Flexem Products can be replaced within half a year, repaired for eighteen soon as possible. Please write down your detailed contact information. Thus,

months, maintained for whole life. The period of maintaining regular products we can send the repaired product back to you immediately.

is 5 workdays. 3. Please backup all parameters before you send it back. These parameters

400 technical support hotline（4008-033-022）and supported in each office. may be deleted during the repairing.

7.2、Specific terms 4. As our products are precise electronic products, please use reliable

Replacement for half a year : In the half year after the product is sold, If packaging and transportation when you return the products to avoid worse

products have any undersigned trouble that influences the performance of damage due to transportation. You can buy the transportation insurance for

product, clients can suggest replacement of products if they cannot get any damage during the transportation or irresistible factors. Our company is

maintenance service in time. We can replace the products with the same one not responsible for the break down during transportation.

for you. If there is no response after you send out your broke-down products, please

Repairing for eighteen months：In the eighteen years after the product contact with after-sales service department to avoid the missing of product

is sold, if products have any undersigned problem, we can provide repairing during the transportation.
 After-sale Service Registration Form

Client Name Contact person

Information Address

Type of product Serial number

Product
Whether in Number of times
information
Warranty period of repairment

Time to find malfunction and

phenomenon

Suggestion

Business：021-6868-3993
Technology support：4008-033-022