Social Value: Stated Mission

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Gentera

https://www.gentera.com.mx/wps/portal/gentera/inicio
https://www.gentera.com.mx/wps/themes/html/Gentera/media/informeanual/GENTERA2014/docu
mentos/annual-report-2014.pdf
https://www.gentera.com.mx/wps/themes/html/Gentera/media/informeanual/GENTERA2014/en/qu
ienes-somos.html
http://www.forbes.com.mx/grupo-compartamos-se-transforma-en-gentera/
https://www.compartamos.com/wps/portal/Compartamos/Inicio
https://en.wikipedia.org/wiki/Compartamos_Banco
http://eleconomista.com.mx/sistema-financiero/2013/05/15/microcreditos-impulsan-compartamos
http://www.reporteindigo.com/indigonomics/el-negocio-de-prestarle-al-pobre
https://www.gsb.stanford.edu/faculty-research/case-studies/social-entrepreneurship-banco-
compartamos
http://www.reporteindigo.com/indigonomics/el-negocio-de-prestarle-al-pobre
http://www.poverty-action.org/study/microcredit-women-mexico

Stated mission: 
We are the entrepreneur group that works for financial inclusion at the bottom of the pyramid, with
presence in Mexico, Peru and Guatemala. We aim to generate three types of value:

Social value
We grow to offer inclusion opportunities to the largest number of people in the
shortest time possible, sharing these benefits with the communities where we
operate.

\.

Social
value
2013 2014 VARIATION

Amount disbursed (millions) 74,472 83,204 11.7%

Number of disbursements 8'042,469 8'321,000 3.5%

Number of clients/households benefited 2'754,860 2'874,488 4.3%

Human value
We trust people and their ability to grow, improve and fulfill their goals. We
believe that financial education allows our clients to use financial services for
their own benefit.
\.

Human
Value

2013 2014 VARIATION

Number of employees 19,339 18,999 -1.8%

Investment in internal training (millions)* 77.9 95.8 23.0%

Investment in external training (millions)* 11.9 11.8 -0.8%

Internal training hours* 962,820 1'177,752 22.3%

External training hours* 9,886 9,731 -1.6%

Employees’ scholarships* 192 145 -24.5%

* Scope: México –Service areas (CEAS), Compartamos Banco, Aterna and Yastás-. Includes technic training (workshops, courses, seminars,
conferences) and scholarships to conclude studies (bachelor degrees, certification programs, masters).
 

Economic value
We build innovative, effective and profitable commercial models from which all
can benefit themselves.

\.

Economic
value

2013 2014 VARIATION

Total loan portfolio (millions) 20,706 23,951 15.7%

Net results 2,271 3,162 39.2%

Operational efficiency 27.0% 27.6% 0.6pp


Direct jobs 19,339 18,999 -1.8%

Indirect jobs11 2'763,675 2'883,686 4.3%

Number of clients at the end of the period multiplied by 1.0032 people hired by micro-enterprises, according to the 2010 National
1

Microfinance Survey conducted by INEGI.

Solution (product/service) they provide: 


Microcredits

Target: 

Low income women that do not qualify for standard loans

The reason of your choice: 

There is a lot of expectations about the potential of microcredits to eliminate extreme


poverty yet there are concerns that the scheme has been abused and converted in a high
yield low risk business: I want to explore whether the actual impact is positive.

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