Full Course List 31 SFW and ConstructionFINAL2

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PRODUCTIVITY SOLUTIONS GRANT (SKILLSFUTURE TRAINING SUBSIDY)

LIST OF ELIGIBLE COURSES

ACCOUNTANCY

Course Title Training Provider

Higher Nitec in Accounting Institute of Technical Education

Diploma in Accountancy and Finance

Diploma in Business Practice (Accounting)

Modular Certificate in Auditing and Financial


Reporting [part of Diploma in Business Practice
(Accounting)]
Nanyang Polytechnic
Modular Certificate in Financial Accounting [part of
Diploma in Business Practice (Accounting)]

Modular Certificate in Financial Management [Part


of Diploma in Business Practice (Accounting)]

Accounting: A user perspective

Bachelor of Accountancy Nanyang Technological University

Financial Management

Bachelor of Business Administration (Accountancy) National University of Singapore

Accountancy Ngee Ann Polytechnic

Bachelor of Accountancy Singapore Management University

Accountancy Singapore Polytechnic

1
AEROSPACE

Course Title Training Provider

Conduct Internal Audit on Management System Absolute Kinetics Consultancy Pte. Ltd.

Communicate and Relate Effectively at the


Workplace
Maintain Personal Presentation and Employability at AGB Education Centre Pte. Ltd.
Operations Level
Work in a Team
Develop A Workplace Safety and Health
Management System (WSHMS) Implementation Associates Consulting Pte Ltd
Plan
Apply 5S Techniques
Apply Quality Systems
Communicate and Relate Effectively at the
Workplace
Develop a Workplace Safety and Health
Management System (WSHMS) Implementation Avanta Global Pte. Ltd.
Plan
Facilitate Effective Communication and Engagement
at the Workplace
Solve Problems and Make Decisions at Supervisory
Level
Facilitate Effective Communication and Engagement
Cambrian Academy Pte. Ltd.
at the Workplace
Manage Quality Systems and Processes
Solve Problems and Make Decisions at Supervisory Capelle Academy Pte. Ltd.
Level
Apply 5S Techniques
WSQ Apply Emotional Competence to Manage Self
at the Workplace
WSQ Develop Personal Effectiveness at Supervisory Eagle Infotech Consultants Pte. Ltd.
Level
WSQ Facilitate Effective Work Teams
WSQ Work in a Team

2
Adapt to Change
Communicate and Relate Effectively at the
Workplace
Eben Consultants (Far East) Pte. Ltd.
Develop Personal Effectiveness at Operations Level

Lead Workplace Communication and Engagement

Apply 5S Techniques
Eduquest International Institute Pte. Ltd.
Apply Quality Systems

Apply 5S Techniques
Apply ISO 9001 Quality Management System (QMS)
to Audit Requirements

Conduct Internal Audit on Management System Eqs Asia Pte. Ltd.

Develop a Workplace Safety and Health


Management System (WSHMS) Implementation
Plan

Display Critical Thinking and Analytical Skills


Institute of Singapore Chartered
Accountants
Lead Workplace Communication and Engagement

Nitec in Aerospace Avionics


Institute of Technical Education
Nitec in Aerospace Technology
Apply 5S Techniques
Apply Project Management Skills
Apply Quality Systems
Develop a Workplace Safety and Health
Learners Hub Pte. Ltd.
Management System (WSHMS) Implementation
Plan
Implement Lean Six Sigma
Manage Process Improvement
Communicate and Relate Effectively at the
Workplace

Develop Personal Effectiveness at Operations Level


Lighthouse Global Training and
Facilitate Effective Communication and Engagement Consultancy Pte. Ltd.
at the Workplace

Work in a Team

3
Adapt to Change

Develop Personal Effectiveness at Supervisory Level

Facilitate Effective Communication and Engagement


at the Workplace MENDAKI Social Enterprise Network
Singapore Pte. Ltd.
Facilitate Effective Work Teams

Solve Problems and Make Decisions at Supervisory


Level

Work in a Team

Apply Advanced Manufacturing Technology and


Process
Apply Advanced Materials Technology

Apply Computer-Aided Design (CAD) Techniques

Apply Mathematical Concepts in Engineering


Solutions
Apply Mechanics in Design Solutions
Nanyang Polytechnic
Diploma in Aeronautical and Aerospace Technology

Diploma in Aerospace Systems and Management

Diploma in Electronic Systems

Diploma in Engineering (Aerospace Manufacturing)

Diploma in Engineering (Mechatronics)


Diploma in Engineering With Business
Diploma in Mechatronics Engineering
Manage Engineering Project [CAM and CNC
Nanyang Polytechnic
Machining]

Manage Manufacturing Productivity Improvement

3D Printing for Rapid Product Development


Nanyang Technological University
Tolerance Stackup and Analysis in Mechanical
Design
Implement Lean Six Sigma Neville-Clarke (Singapore) Pte. Ltd.

Lead Workplace Communication and Engagement


Ngee Ann Polytechnic
Solve Problems and Make Decisions at Supervisory
Level

4
Work in a Team NTUC LearningHub Pte. Ltd.
Solve Problems and Make Decisions at Supervisory
Pharmaceutical Society of Singapore
Level
Diploma in Aerospace Engineering
Diploma in Aviation Management

Diploma in Electrical and Electronic Engineering

Diploma in Engineering Design with Business


Republic Polytechnic

Diploma in Engineering Systems and Management

Diploma in Industrial and Operations Management

Diploma in Supply Chain Management


Apply Emotional Competence to Manage Self at the
Workplace
Communicate and Relate Effectively at the
Workplace
Develop a Work Team

Develop Personal Effectiveness at Managerial Level

Develop Personal Effectiveness at Supervisory Level


Service Quality Centre Pte. Ltd.
Implement Lean Six Sigma

Lead Workplace Communication and Engagement

Manage Process Improvement


Solve Problems and Make Decisions at Supervisory
Level
Supervise Quality Procedures
Supervise Work Improvement Processes
Work in a Team

Perform Eddy Current Inspection (Advanced)

Perform Liquid Penetrant Inspection (Advanced)

Setsco Services Pte. Ltd.


Perform Magnetic Particle Inspection (Advanced)

Perform Radiographic Inspection (Advanced)

Perform Ultrasonic Inspection (Advanced)


Singapore Institute of Manufacturing
Image Processing and Industrial Vision Inspection
Technology
Singapore National Employers Federation
Adapt to Change

5
Apply 5S Techniques

Apply Continuous Process Improvement Techniques

Communicate and Relate Effectively at the


Workplace

Develop a Work Team

Develop Personal Effectiveness at Managerial Level

Develop Personal Effectiveness at Supervisory Level

Display Critical Thinking and Analytical Skills

Facilitate Effective Communication and Engagement


at the Workplace

Implement Lean Six Sigma

Lead Workplace Communication and Engagement

Operate Basic Measuring Devices

Solve Problems and Make Decisions at Supervisory


Level

Use Hand Tools

WSQ Apply Continuous Process Improvement


Techniques
Singapore Polytechnic
WSQ Apply Workplace Safety and Health Practices

WP1: Facilitate Workplace Learning Singapore University of Social Sciences


Adapt to Change
Apply Emotional Competence to Manage Self at the
Workplace
Communicate and Relate Effectively at the
Workplace
SSA Academy Pte. Ltd.
Develop a Work Team

Develop Personal Effectiveness at Managerial Level

Develop Personal Effectiveness at Operations Level

6
Develop Personal Effectiveness at Supervisory Level

Facilitate Effective Communication and Engagement


at the Workplace
Facilitate Effective Work Teams

Lead Workplace Communication and Engagement

Maintain Personal Presentation and Employability at


SSA Academy Pte. Ltd.
Operations Level
Manage Process Improvement
Manage Quality System and Processes

Manage Workplace Challenges with Resilience

Operate Basic Measuring Devices


Use Hand Tools
Work in a Team
Operate Basic Measuring Devices
ST Electronics (E-Services) Pte. Ltd.
Use Hand Tools
Manage Supply Chain Operations Supply Chain Asia Community Ltd.

Apply Continuous Process Improvement Techniques

CAD and Additive Manufacturing


Diploma in Aerospace Electronics
Diploma in Aerospace Engineering
Diploma in Clean Energy
Diploma in Electronics
Diploma in Mechatronics
Industry 4.0 Temasek Polytechnic
Maintain Composite Structures

Perform Electrical Wiring and Interconnection


System (EWIS) Maintenance

Smart Manufacturing System with Product


Identification
Smart Sensors, Devices & Connectivity
WSH@Robotics
Adapt to Change
Apply 5S Techniques
Apply Emotional Competence to Manage Self at the
Workplace Training Vision Institute Pte. Ltd.
Apply Quality Systems
Communicate and Relate Effectively at the
Workplace

7
Develop Personal Effectiveness at Managerial Level

Develop Personal Effectiveness at Operations Level

Develop Personal Effectiveness at Supervisory Level

Facilitate Effective Communication and Engagement


at the Workplace
Facilitate Effective Work Teams
Implement Lean Six Sigma
Training Vision Institute Pte. Ltd.
Lead Workplace Communication and Engagement

Maintain Personal Presentation and Employability at


Operations Level
Manage Process Improvement
Manage Quality System and Processes
Solve Problems and Make Decisions at Supervisory
Level
Supervise Quality Procedures
Supervise Work Improvement Processes
Work in a Team
Appraise/Evaluate Staff William Angliss Institute Pte. Ltd.

8
AIR TRANSPORT

Course Title Training Provider

Air Disasters: Crisis Planning and Business Continuity


Management

Airport Ramp Operations and Management

Airport Ramp Safety

Airport Terminal Operations and Management Civil Aviation Authority of Singapore

Economics and Finance

The Airline Business

The Airport Business

Higher Nitec in Passenger Services Institute of Technical Education

Diploma in Aeronautical and Aerospace Technology

Diploma in Aerospace Systems and Management

Diploma in Hospitality and Tourism Management

Modular Certificate in Customer Relationship


Management [part of Diploma in Business Practice
(Customer Relationship and Service Management)] Nanyang Polytechnic
Modular Certificate in Logistics Management [Part
of Diploma in Business Practice (Supply Chain
Management)]
Modular Certificate in Service Management [part of
Diploma in Business Practice (Customer Relationship
and Service Management)]
Modular Certificate in Tourism Management [part
of Diploma in Business Practice (Hospitality and
Tourism Management)]
Industrial Control and Programming
National University of Singapore
Sensors and Instrumentation for Automation

Diploma in Aerospace Engineering


Republic Polytechnic
Diploma in Aviation Management

9
Diploma in Customer Experience Management with
Business

Diploma in Industrial and Operations Management

Diploma in Integrated Events Management

Diploma in Supply Chain Management

Aeronautical Engineering

Mechanical Engineering Singapore Polytechnic

Mechatronics and Robotics

Basic Business Analytics @ Work

Diploma in Aerospace Electronics

Diploma in Aerospace Engineering

Diploma in Applied Food Science and Nutrition

Diploma in Aviation Management and Services


Temasek Polytechnic
Diploma in Baking and Culinary Science

Diploma in Hospitality and Tourism Management

Diploma in Logistics and Operations Management

Diploma in Mechatronics

Fundamentals of Cyber Security

10
Industrial IoT and Data Analytics ZG9

Robotics & Automation 101 ZCI


Temasek Polytechnic
Robotics Operation & Adaptation ZG8

WSH@Robotics ZCJ

11
BIOPHARMACEUTICALS MANUFACTURING

Course Title Training Provider

Operate Purified Water Systems in a Manufacturing


Glaxo Wellcome Manufacturing Pte. Ltd.
Plant

Higher Nitec in Biotechnology

Higher Nitec in Chemical Technology

Higher Nitec in Electrical Engineering Institute of Technical Education

Nitec in Chemical Process Technology

Nitec in Electrical Technology (Power and Control)

Operate Chromatography Process Equipment

Operate Single-Use Technologies

Optimize Chromatography Purification Processes Merck Pte. Ltd.

Optimize Tangential Flow Filtration Processes

Perform Sterility Testing

Diploma in Biologics and Process Technology

Diploma in Biomedical Engineering

Diploma in Chemical and Green Technology

Diploma in Chemical and Pharmaceutical


Technology
Nanyang Polytechnic
Diploma in Medicinal Chemistry

Diploma in Molecular Biotechnology

Diploma in Nanotechnology and Materials Science


Post Diploma Certificate in GxP of Operations
Management [Part of Specialist Diploma in
Biomedical and Pharmaceutical Engineering]

Master of Science (Chemical Engineering) National University of Singapore

12
Biomedical Science

Chemical and Biomolecular Engineering


Ngee Ann Polytechnic
Molecular Biotechnology

Pharmacy Science

Diploma in Biomedical Science

Diploma in Biotechnology

Diploma in Environmental Science


Republic Polytechnic
Diploma in Industrial and Operations Management

Diploma in Materials Science

Specialist Diploma in Biomedical Technology

Aeronautical Engineering

Applied Chemistry

Bioengineering

Biomedical Science

Biotechnology

Chemical Engineering
Singapore Polytechnic
Electrical and Electronic Engineering

Follow Good Biosafety Practices (SC/SAP).

Food Science and Technology

Mechanical Engineering

Mechatronics and Robotics

WSQ Apply Safety in Process Plant

13
WSQ Operate Inoculation and Fermentation
Reactors
WSQ Perform Emergency Shutdown of Process
Plant

Apply Safety in Process Plant

Diploma in Biomedical Engineering

Diploma in Biomedical Science

Temasek Polytechnic
Diploma in Biotechnology

Diploma in Chemical Engineering

Diploma in Electronics
Diploma in Mechatronics

Diploma in Pharmaceutical Science

14
CONSTRUCTION

Course Title Training Provider

BIM Basics

BIM Intermediate (Architecture & Structure Track


combined)

BIM Advanced (Architecture & Structure Tracks)

Environmental Control Officers’ Course

Introduction to WSH (Design for Safety) Regulation Singapore Polytechnic

Water Efficiency Manager

Procurement Management and Tender Evaluation


for Construction and Facilities Projects
Building Contract Administration for Variations &
Claims

Fire Safety Manager Course

15
DESIGN

Course Title Training Provider

Essential Skills for Negotiation


Capelle Academy Pte. Ltd.
Negotiating Skills

WSQ Foster Team Adaptability Eagle Infotech Consultants Pte. Ltd.

Institute of Singapore Chartered


Apply Basic Negotiation Skills and Techniques
Accountants

Higher Nitec in Architectural Technology

Higher Nitec in Interactive Design

Higher Nitec in Motion Graphics

Higher Nitec in Visual Merchandising

Nitec in Architectural Technology


Institute of Technical Education
Nitec in Digital Animation

Nitec in Fashion Apparel Production and Design

Nitec in Interior and Exhibition Design

Nitec in Product Design

Nitec in Visual Communication

BA(HONS) Fashion Design and Textiles

BA(HONS) Fashion Media and Industries

BA(HONS) Interior Design


LASALLE College of the Arts
BA(HONS) Product Design

Diploma in Design Communication

Diploma in Fashion

16
Diploma in Interior Design
LASALLE College of the Arts
MA Design

MENDAKI Social Enterprise Network


Foster Team Adaptability
Singapore Pte. Ltd.
Diploma in Animation
Diploma in Architecture

Diploma in Business Management

Diploma in Business Practice (Customer Relationship


and Service Management)

Diploma in Business Practice (Hospitality and


Tourism Management)

Diploma in Digital Game Art and Design

Diploma in Industrial Design

Diploma in Interaction Design

Diploma in Mass Media Management


Nanyang Polytechnic

Diploma in Motion Graphics and Broadcast Design

Diploma in Spatial Design

Diploma in Visual Communication

Participate in Negotiations

Specialist Diploma in Design and Make

Specialist Diploma in Design Strategy and


Management

Specialist Diploma in Digital Media Production

Specialist Diploma in Games Development (Design/


Programming / Art)

17
Specialist Diploma in Service Experience Design and
Innovation

Specialist Diploma in Spatial Design

Specialist Diploma in User Experience Design and Nanyang Polytechnic


Management

Specialist Diploma in Visual Communication

Specialist Diploma in Visual Effects

Bachelor of Arts (Industrial Design)

NICF - Cyber Security for ICT Professionals (SF)

National University of Singapore


NICF- Enterprise Architecture Practicum (SF)

NICF- Technopreneurship (SF)

Landscape Design and Horticulture

Mass Communication Ngee Ann Polytechnic

Product Design and Innovation

NICF Implementing Microsoft Azure Infrastructure


NTUC LearningHub Pte. Ltd.
Solutions

Diploma in Business and Social Enterprise

Diploma in Design for User Experience

Diploma in Engineering Design with Business


Republic Polytechnic
Diploma in Mass Communication

Specialist Diploma in Digital Content Creation for


Business Post-Diploma Certificate in Design

Participate in Negotiations SeraphCorp Institute Pte. Ltd.


Foster Team Adaptability Service Quality Centre Pte. Ltd.
Singapore Chinese Chamber Institute of
Apply Basic Negotiation Skills and Techniques
Business

18
Developing Self Effectiveness for Business
Performance
Singapore Institute of Management

Leading Organisational Change

Financial Markets Operations And Technology: Risk


Singapore Management University
Management Systems

BM WSQ: Apply Basic Negotiation Skills and


Techniques

Singapore National Employers Federation


Contribute towards a Learning Organisation

Foster Team Adaptability

Architecture

Games Design and Development


Singapore Polytechnic
Interior Design
Landscape Architecture

Diploma in 3D Interactive Media Technology

Diploma in Apparel Design and Merchandising

Diploma in Digital Film and Television


Temasek Polytechnic

Diploma in Interior Architecture and Design

Diploma in Marketing

Diploma in Product and Industrial Design

Contribute Towards a Learning Organisation Training Vision Institute Pte. Ltd.

19
EARLY CHILDHOOD CARE AND EDUCATION

Course Title Training Provider

WSQ Advanced Certificate in Early Years (SS)


Asian International College Pte. Ltd.
WSQ Professional Diploma in Early Childhood Care
and Education
WSQ Apply Emotional Competence to Manage Self
Eagle Infotech Consultants Pte. Ltd.
at the Workplace

Higher Nitec in Early Childhood Education Institute of Technical Education

Children's Health and Socio-emotional Well-being

Learning Environment and Classroom Management

Post-Diploma Certificate in Fundamentals of


Early Childhood Leadership Part of Advanced
Diploma in Early Childhood Teaching & Learning
(ADECT)
Principles and Practices in Early Education Ngee Ann Polytechnic

Professional Roles in Educational Support

The Developing Child (I)

The Developing Child (II)

Working with the Exceptional Child

(WSQ) Mentoring Novice Teachers


SEED Institute Pte. Ltd.
(WSQ) Teacher-Child Interaction and Classroom
Management

Bachelor of Early Childhood Education with Minor Singapore University Of Social Sciences

Diploma in Early Childhood Studies Temasek Polytechnic

20
ELECTRONICS

Course Title Training Provider

Champion and Facilitate Innovation Capelle Academy Pte. Ltd.

Higher Nitec in Electronics Engineering

Higher Nitec in Mechatronics Engineering

Higher Nitec in Security System Integration


Institute of Technical Education
Nitec in Electronics, Computer Networking and
Communications

Nitec in Mechatronics

Nitec in Security Technology

Diploma in Aerospace Systems and Management

Diploma in Biomedical Engineering

Diploma in Electrical Engineering with Eco-Design

Diploma in Electronics Systems

Diploma in Engineering (Mechatronics)

Diploma in Engineering with Business


Nanyang Polytechnic
Diploma in Mechatronics Engineering

Diploma in Nanotechnology and Materials Science

Diploma in Telematics and Media Technology

Specialist Diploma in Electronic Systems


Development

Specialist Diploma in Embedded Systems

Specialist Diploma in Wireless Technology

21
Aerospace Electronics

Automation and Mechatronic Systems

Biomedical Engineering

Clean Energy Management Ngee Ann Polytechnic

Electrical Engineering

Electronic and Computer Engineering

Engineering Science

Supervise Quality Procedures (SC/SAP)


NTUC LearningHub Pte. Ltd.
Supervise Workplace Safety and Health Practices
(SC/SAP)

Diploma in Green Building Energy Management Republic Polytechnic

Supervise Quality Procedures Service Quality Centre Pte. Ltd.

WSQ Manage Innovation in the Business Function Singapore Media Academy Private Limited

Manage Innovation in the Business Function


Singapore National Employers Federation
Supervise Quality Procedures (SC/SAP)

Electrical and Electronic Engineering

Energy Systems and Management


Singapore Polytechnic
Engineering Systems

WSQ Apply Continuous Process Improvement


Techniques
WSQ Workplace Trainer Programme (WTP) (Version
Singapore University Of Social Sciences
2)
SMF Centre for Corporate Learning Pte.
Supervise Quality Procedures (CPI Manager)
Ltd.

Supervise Quality Procedures (SC/SAP)


SSA Academy Pte. Ltd.
Supervise Workplace Safety and Health Practices
(SC/SAP)

22
CAD and Additive Manufacturing

Diploma in Aerospace Electronics

Diploma in Biomedical Engineering

Diploma in Business Process and Systems


Engineering

Diploma in Clean Energy

Diploma in Electronics

Diploma in Mechatronics

Diploma in Microelectronics Temasek Polytechnic

Engineering Data Analytics

Industry 4.0

Machine Learning for Industrial Applications

Robotics Adaptation

Robotics Integration

Robotics Operation & Adaptation

Smart Devices and Sensors

Supervise Quality Procedures Training Vision Institute Pte. Ltd.

23
ENERGY AND CHEMICALS

Course Title Training Provider

WSQ Apply Workplace Safety and Health in Process


Aa International Consultancy Pte. Ltd.
Plant

Respond to Fire Incident in Workplace AAT Training Hub Pte. Ltd.

Respond to Fire and Hazmat Emergency


Absolute Kinetics Consultancy Pte.Ltd.
Supervise Workplace Safety and Health in Process
Plant

Respond to Fire and Hazmat Emergency

Association of Company Emergency


Respond to Fire Emergency in Buildings
Response Teams (Singapore)

Respond to Fire Incident in Workplace

Apply Workplace Safety and Health in Process Plant

Implement Incident Management Process

Respond to Fire and Hazmat Emergency

Respond to Fire Emergency in Buildings Avanta Global Pte. Ltd.

Respond to Fire Incident in Workplace

Supervise Workplace Safety and Health in Process


Plant
WSQ Advanced Certificate in Workplace Safety and
Health

Implement Incident Management Processes

Respond to Fire and Hazmat Emergency


Cert Consultancy Group Pte. Ltd.
Respond to Fire Emergency in Buildings

Respond to Fire Incident in Workplace

Implement Incident Management Processes Dynamic Safety Pte. Ltd.

24
Operate Dryer

Operate Filtration Equipment

Operate Process Filter Glaxo Wellcome Manufacturing Pte. Ltd.

Operate Purified Water Systems in a Manufacturing


Plant
Perform Manual Cleaning For Plant Decontamination
and Plant Cleaning

Implement Incident Management Process


Greencross Safety Fire and Equipment
Consultants Pte. Ltd.
Respond to Fire Incident in Workplace

Implement Incident Management Process

Institute of Process Industry (IPI) - A


Respond to Fire Incident in Workplace
Division of ASPRI
Supervise Workplace Safety and Health in Process
Plant

Higher Nitec in Chemical Technology

Higher Nitec in Electrical Engineering


Institute of Technical Education
Nitec in Chemical Process Technology

Nitec in Electrical Technology (Power and Control)

Implement Incident Management Process


LEACOV Singapore Pte. Ltd.
Respond to Fire Incident in Workplace

Operate Chromatography Process Equipment

Operate Normal Flow Filtration Process Equipment

Operate Single-Use Technologies Merck Pte. Ltd.

Operate Tangential Flow Filtration Process Equipment

Perform Automatic Filter Integrity Testing

25
Diploma in Biologics and Process Technology

Diploma in Chemical and Green Technology

Diploma in Chemical and Pharmaceutical Technology Nanyang Polytechnic

Diploma in Engineering With Business

Specialist Diploma in Energy and Environmental


Management For Process Industry

Dynamics and Control of Robot Manipulators

Modelling of Mechatronic Systems National University of Singapore

Sensors and Instrumentation For Automation

Apply Workplace Safety and Health in Process Plant New West Coast (Private) Limited

Automation and Mechatronic Systems

Chemical Safety

Clean Energy Management

Electrical Engineering

Environmental and Water Technology

Environmental Testing
Ngee Ann Polytechnic
Gas Chromatography

Liquid Chromatography

Marine and Offshore Technology

Mass Spectrometry

Mechanical Engineering

Quality Assurance and Quality Control

Apply Workplace Safety and Health in Process Plant NTUC LearningHub Pte. Ltd.

26
Apply Workplace Safety and Health in Process Plant

Perform Alignment of Rotating Equipment

Perform Alignment of Rotating Equipment (For


PEC Ltd.
external customer)
Perform Basic Maintenance For Rotating Equipment
(For external customer)

Perform Basic Maintenance of Rotating Equipment

Apply Workplace Safety and Health in Process Plant

Petrochemical Corporation of Singapore


Implement Incident Management Process
(Private) Limited

Respond to Fire and Hazmat Emergency

Apply Workplace Safety and Health in Process Plant.

Implement Incident Management Process


Pioneer Training Centre Pte. Ltd.
Supervise Workplace Safety and Health in Process
Plant

WSQ Respond to Fire Incident in Workplace

Diploma in Biotechnology

Diploma in Environmental Science Republic Polytechnic

Diploma in Materials Science

Perform Visual Welding Inspection Setsco Services Pte. Ltd.

Singapore Institute of Power and Gas


WSQ Perform Low Voltage Cable Fault Location Test
Pte. Ltd.

Aeronautical Engineering

Applied Chemistry
Singapore Polytechnic
Biotechnology

Chemical Engineering

27
Electrical and Electronic Engineering

Mechanical Engineering

Mechatronics and Robotics

Perfumery and Cosmetic Science Singapore Polytechnic

WSQ Apply Process Quality Control Techniques

WSQ Operate Inoculation and Fermentation Reactors

WSQ Perform Emergency Shutdown of Process Plant

Business Analytics Applications

Business Forecasting

Data Visualisation For Business

Foundation IP Law

IP and Business Strategy


Singapore University of Social Sciences
IP Asset Management

IP Intelligence

Licensing IP

Patent Information and Search

Principles of Project Management

WSQ Implement Incident Management Processes


SkillsHQ Academy Pte. Ltd.
WSQ Response to Fire Incident in Workplace

Diploma in Biotechnology

Diploma in Chemical Engineering Temasek Polytechnic

Diploma in Pharmaceutical Science

28
ENERGY AND POWER

Course Title Training Provider

Higher Nitec in Electrical Engineering


Institute of Technical Education
Nitec in Electrical Technology (Power and Control)

Diploma in Biologics and Process Technology

Diploma in Business Management

Diploma in Business Practice (Hospitality and Tourism


Management)

Diploma in Chemical and Green Technology

Diploma in Chemical and Pharmaceutical Technology


Nanyang Polytechnic
Diploma in Electrical Engineering With Eco-Design

Diploma in Engineering With Business

Diploma in Hospitality and Tourism Management

Diploma in Marketing

Diploma in Mechatronics Engineering

Bachelor of Engineering (Electrical and Electronic


Engineering)
Nanyang Technological University
Master of Science (Power Engineering) WU

Bachelor of Engineering (Electrical Engineering) National University of Singapore

Clean Energy Management

Electrical Engineering Ngee Ann Polytechnic

Mechanical Engineering

Diploma in Green Building Energy Management Republic Polytechnic

29
Energy Audit - Indoor Air Quality and Air-Conditioning
Efficiency
Republic Polytechnic
Energy Audit and Power Quality

Analysis and Design of Electrical Machine Systems

Condition Monitoring in Power Engineering

Electrification For Transportation and Built Environment

Energy Resources, Markets and Economics Generation Singapore Institute of Technology

Power Electronic Conversion

Power Systems Fault Analysis and Protection

Smart Grids and Cyber Security

Aeronautical Engineering

Aerospace Electronics

Applied Chemistry

Chemical Processes

Electrical and Electronic Engineering Singapore Polytechnic

Engineering With Business

Mechanical Engineering

Mechatronics and Robotics

Physical Processes

Bachelor of Engineering (Engineering Product Singapore University of Technology


Development) and Design

Diploma in Clean Energy

Diploma in Electronics Temasek Polytechnic

Diploma in Mechatronics

30
ENGINEERING SERVICES

Course Title Training Provider

Conduct Internal Audit on Management System Absolute Kinetics Consultancy Pte. Ltd.

Apply Quality Systems Avanta Global Pte. Ltd.

Manage Quality Systems and Processes Capelle Academy Pte. Ltd.

Apply Quality Systems Eduquest International Institute Pte. Ltd.

Apply Autonomous Maintenance Techniques


(Blended)
Apply Continuous Process Improvement Techniques
(Blended)

Apply Quality Systems (Blended) Electronics Industries Training Centre

Manage Quality System and Processes (Blended)

Supervise Work Improvement Processes (Blended)

Conduct Internal Audit on Management System EQS Asia Pte Ltd

Higher Nitec in Civil and Structural Engineering


Design

Higher Nitec in Electrical Engineering

Higher Nitec in Facility Management

Higher Nitec in Mechatronics Engineering

Higher Nitec in Robotics and Smart Systems Institute of Technical Education

Nitec in Built Environment (Mechanical and


Electrical Services)

Nitec in Electrical Technology (Power and Control)

Nitec in Mechanical Technology

Nitec in Mechatronics and Robotics

Apply Quality Systems Learners Hub Pte. Ltd.

31
Lighthouse Global Training and
WSQ Mfg - Supervise Work Improvement Processes
Consultancy Pte. Ltd.

Diploma in Aeronautical and Aerospace Technology

Diploma in Aerospace Systems and Management

Diploma in Biomedical Engineering

Diploma in Electrical Engineering with Eco-Design

Diploma in Engineering with Business Nanyang Polytechnic

Diploma in Mechatronics Engineering

Diploma in Nanotechnology and Materials Science

Diploma in Robotics and Mechatronics

Specialist Diploma in Biomedical and Pharmaceutical


Engineering

Master of Science (Project Management) National University of Singapore

Chemical and Biomolecular Engineering

Electrical Engineering
Ngee Ann Polytechnic
Environmental and Water Technology

Mechanical Engineering

Supervise Work Improvement Process (SC and SAP)


NTUC LearningHub Pte. Ltd.
WSQ Manage Quality System and Processes

Apply Quality System (SC/SAP) PSA Corporation Limited

32
Diploma in Aerospace Engineering

Diploma in Electrical and Electronic Engineering

Diploma in Engineering Design with Business


Republic Polytechnic
Diploma in Green Building Energy Management

Diploma in Industrial and Operations Management

Diploma in Supply Chain Management

Supervise Work Improvement Processes Service Quality Centre Pte. Ltd.

WSQ Apply Continuous Process Improvement


SIA Engineering Company Limited
Techniques

Apply Continuous Process Improvement Techniques

Apply Quality System (QAC) use of SAP and SC Singapore National Employers Federation

Supervise Work Improvement Processes (SC/SAP)

Aeronautical Engineering

Civil Engineering with Business

Electrical and Electronic Engineering

Engineering with Business Singapore Polytechnic

Mechanical Engineering

Mechatronics and Robotics

Use Process Drawings, Diagrams, Schedules and


Manuals
Apply Continuous Process Improvement Techniques
(SC/SAP)

Apply Quality Systems (Use of SC and SAP)


SSA Academy Pte. Ltd.
Manage Quality System and Processes

Supervise Work Improvement Processes (SC/SAP)

33
Apply Quality System ST Electronics (E-Services) Pte. Ltd.

Diploma in Green Building and Sustainability


Temasek Polytechnic
Diploma in Integrated Facility Management

Apply Quality Systems

Manage Quality System and Processes


Training Vision Institute Pte. Ltd.
Supervise Work Improvement Processes

34
ENVIRONMENTAL SERVICES

Course Title Training Provider

Perform Basic Cleaning of Hard Floor Surfaces

Perform Basic Cleaning of Washrooms


Avanta Global Pte. Ltd.
Provide Quality Services

Supervise Service Operations

Clean Vertical Surfaces, Glass and Ceiling

Implement Work Plans and Monitor Performance

Perform Basic Cleaning of Hard Floor Surfaces

Perform Basic Cleaning of Washrooms


Centre For Competency-Based Learning
and Development Pte. Ltd.
Provide On-The-Job Training

Provide Quality Services

Schedule and Supervise Cleaning Services

Supervise Service Operations

Clean Vertical Surfaces, Glass and Ceiling Chye Thiam Maintenance Pte. Ltd.

Perform Basic Cleaning of Washroom


Clean Solutions Pte. Ltd.
Perform Cleaning of Public Residential Estate
(Manual)

Clean Furniture and Furnishings

Clean Vertical Surfaces, Glass and Ceiling

CLG-SS-201E-1 Implement Work Plans and Monitor


Focus Training Pte. Ltd.
Performance

Perform Basic Cleaning of Hard Floor Surfaces

Perform Basic Cleaning of Washrooms

35
Perform Cleaning of Public Residential Estates
Focus Training Pte. Ltd.
Provide On-The-Job Training

Perform Basic Cleaning of Washrooms


Inskills Training Pte. Ltd.
Provide Quality Services

CoC in Introduction to Digital Technology in


Environment Services

Higher Nitec in Facility Management


Institute of Technical Education
Higher Nitec in Hospitality Operations

Project Management and Supervision

Diploma in Biologics and Process Technology

Diploma in Biomedical Engineering

Diploma in Chemical and Green Technology

Diploma in Chemical and Pharmaceutical Technology Nanyang Polytechnic

Diploma in Nanotechnology and Materials Science

Project a Positive and Professional Image

Provide Go-the-Extra-Mile Service

Chemical Safety

Digitalising Environmental Services 1

Environmental and Water Technology

Hotel and Leisure Facilities Management Ngee Ann Polytechnic

Lead Workplace Communication and Engagement

Real Estate Business

Solve Problems and Make Decisions at Supervisory


Level

36
Customer Management (Provide quality services -
CLPQS)
Stakeholder Management (Schedule and supervise
NTUC LearningHub Pte. Ltd.
cleaning services - CLSSCS)

WSQ Schedule and Supervise Cleaning Services

Clean Furniture and Furnishings


Otares Training Centre Pte. Ltd.
Perform Basic Cleaning of Washrooms

Diploma in Environmental Science


Republic Polytechnic
Diploma in Green Building Energy Management

Diploma in Clean Energy Temasek Polytechnic

Clean Furniture and Furnishings

Clean Vertical Surfaces, Glass and Ceiling

Demonstrate and apply understanding of cleaning


methods and processes

Dispose Refuse in Public Residential Estate

Manage Inventory

Perform Advanced Cleaning of Washrooms

Training Masters Workforce Institute Pte.


Perform Basic Cleaning of Carpets
Ltd.

Perform Basic Cleaning of Washrooms

Perform Cleaning of Public Residential Estate


(Manual)

Provide On-The-Job Training

Provide Quality Services

Schedule and Supervise Cleaning Services

Supervise Service Operations

Waste Management and Recycling


Operate Waste Collection Vehicle to Collect Waste
Association Of Singapore

37
FOOD MANUFACTURING

Course Title Training Provider

Research and Analyze Business Opportunities Capelle Academy Pte. Ltd.

Perform Sterility Testing Merck Pte. Ltd.

Diploma in Biologics and Process Technology

Diploma in Chemical and Green Technology

Diploma in Chemical and Pharmaceutical Technology

Diploma in Marketing Nanyang Polytechnic

Diploma in Medicinal Chemistry

Diploma in Molecular Biotechnology

Manage Customer Relationships (CRM) in a Retail


Environment)

Dynamics and Control of Robot Manipulators


National University of Singapore
Sensors and Instrumentation for Automation

Automation and Mechatronic Systems

Biomedical Science
Ngee Ann Polytechnic
Mechanical Engineering

Molecular Biotechnology

Supervise Quality Procedures (SC/SAP) NTUC LearningHub Pte. Ltd.

Diploma in Biomedical Science

Diploma in Biotechnology
Republic Polytechnic
Diploma in Industrial and Operations Management

Diploma in Materials Science

38
Supervise Quality Procedures Service Quality Centre Pte. Ltd.

Supervise Quality Procedures (SC/SAP) Singapore National Employers Federation

Advanced Manufacturing and Industrial IoT

Applied Chemistry

Attract 3X More Customers & Clients

Attract 3X More Customers and Clients

Biomedical Science

Biotechnology

Design Thinking for Business Innovation

Digital Transformation of Manufacturing

Effective Digital Marketing and Sales Singapore Polytechnic

Essentials of Digital Marketing

Food Science and Technology

Introduction to Service Innovation

Service & Process Innovation Design

Technology and Applications of Digital


Transformation and Robotics

Transform Your Business with eCommerce

WSQ Apply Continuous Process Improvement


Techniques
WSQ Apply Packaging Materials and Technology in
Food Packages
SMF Centre for Corporate Learning Pte.
Supervise Quality Procedures (CPI Manager)
Ltd.

Supervise Quality Procedures (SC/SAP) SSA Academy Pte. Ltd.

39
Diploma in Applied Food Science and Nutrition

Diploma in Biomedical Science

Diploma in Biotechnology

Diploma in Business
Temasek Polytechnic
Diploma in Electronics

Diploma in Marketing

Diploma in Mechatronics

Diploma in Pharmaceutical Science

A Business Mindset! TLG Holdings Pte. Ltd.

Tourism Management Insititute of


Direct Market Research
Singapore Pte. Ltd.

Supervise Quality Procedures Training Vision Institute Pte. Ltd.

40
FOOD SERVICES

Course Title Training Provider

Prepare Mushimono AllSpice Institute Pte. Ltd.

Coach for Service Performance

Establish Relationship for Customer Confidence


Andalus Corporation Pte. Ltd.
Manage Operations for Service Excellence

Manage Service Performance

WSQ - Innovate The Customer Experience


At-Sunrice Globalchef Academy Pte.
WSQ - Understand Nutritional Knowledge and Ltd.
Dietary Requirements
Coach for Service Performance (Optimising
Beacon Consulting Pte. Ltd.
Performance Through Coaching)

Develop Service Operations Capelle Academy Pte. Ltd.

Coach for Service Performance

Establish Relationships for Customer Confidence

Implement Operations for Service Excellence Civil Service College

Manage Operations for Service Excellence

Manage Service Performance

WSQ Establish Relationships for Customer


Eagle Infotech Consultants Pte. Ltd.
Confidence

Implement Operations for Service Excellence

Maintain Safe and Secure Working Environment


Eduquest International Institute Pte. Ltd.
Monitor Income and Expenses

Prepare Mise En Place 1

Implement Operations for Service Excellence Golden Compass School Pte. Ltd.

41
Beverage Service

Essentials of Food and Beverage Skills

Nitec in Asian Culinary Arts Institute Of Technical Education

Nitec in Food and Beverage Operations

Nitec in Western Culinary Arts

Lighthouse Global Training And


Provide Safety and Security for Guests
Consultancy Pte. Ltd.

Coach for Service Performance

Develop Service Operations

Develop Team Leaders through Capability


Development and Coaching
Mendaki Social Enterprise Network
Establish Relationships for Customer Confidence
Singapore Pte. Ltd.

Implement Operations for Service Excellence

Manage Operations for Service Excellence

Manage Service Performance

Coach for Service Performance Motor Image Enterprises Pte. Ltd.

Advanced Certificate in Asian Pastry and Bakery

Advanced Certificate in Culinary Arts (Asian Cuisine)

Certificate in Asian Pastry and Bakery

Certificate in Culinary Arts (Asian Cuisine) Nanyang Polytechnic

Conduct Food and Beverage Hygiene Audit

Demonstrate Advanced Asian Preparation and


Techniques
Demonstrate Baking Techniques, Mixing Methods
and Piping Skills

42
Develop Menu

Diploma in Business Practice (Supply Chain


Management)

Diploma in Culinary Arts (Asian Cuisine)

Diploma in Culinary Arts (Earn and Learn


Programme)

Diploma in Hospitality and Tourism Management

Higher Certificate in Asian Pastry and Bakery

Higher Certificate in Culinary Arts (Asian Cuisines)

Maintain Inventories

Maintain Quality Control Procedures Nanyang Polytechnic

Maintain Safe and Secure Working Environment

Manage Retail Productivity

Plan and Develop Menu

Prepare Basic Asian Condiments

Prepare Basic Asian Stocks and Soups

Prepare Mise En Place (Culinary)

Specialist Diploma in Culinary Management (Earn


and Learn Programme)

Specialist Diploma in Supply Chain Management

Manage Workplace Safety and Health System NTUC LearningHub Pte. Ltd.

Coach for Service Performance Pharmaceutical Society of Singapore

Maintain Safe and Secure Working Environment

Monitor Income and Expenses Project Dignity Pte. Ltd.

Prepare Advanced Chinese Noodle Dishes

43
Maintain Food and Beverage Service Environment Salad Stop Pte. Ltd.

Manage Operations for Service Excellence Select Group Pte. Ltd.

Coach for Service Performance

Develop Service Operations

Establish Relationships for Customer Confidence

Implement Operations for Service Excellence


Service Quality Centre Pte. Ltd.
Innovate the Customer Experience

Manage Operations for Service Excellence

Manage Service Performance

Manage Workplace Safety and Health System

WSQ Bake Artisan Bread

WSQ Demonstrate Baking Techniques, Mixing


Shatec Institutes Pte. Ltd.
Methods and Piping Skills

WSQ Maintain Quality Control Procedures

Maintain Safe and Secure Working Environment Singapore Culinary Institute Pte. Ltd.

Coach for Service Performance


Singapore National Employers Federation
Implement Operations for Service Excellence

Manage Workplace Safety and Health Systems Singapore Polytechnic

Singapore Training and Development


Coach for Service Performance
Association (STADA)
Maintain Workplace Safety and Health Policies and
Procedures
SSA Academy Pte. Ltd.
Manage Workplace Safety and Health System

Diploma in Culinary and Catering Management Temasek Polytechnic

44
Develop Team Leaders through Capability
Development and Coaching Training Masters Workforce Institute Pte.
Maintain Workplace Safety and Health Policies and Ltd.
Procedures

Develop Service Operations


Training Vision Institute Pte. Ltd.
Implement Operations for Service Excellence

Implement Operations for Service Excellence

Manage Service Performance William Angliss Institute Pte. Ltd.

Monitor Income and Expenses

45
HEALTHCARE

Course Title Training Provider

Communicate Effectively with Clients and


Andalus Corporation Pte. Ltd.
Colleagues

Perform Billing Activities


Changi General Hospital Pte. Ltd.
Register and Schedule Appointment for Patients

Apply Common Processes in Therapy Services


CSM Academy International Pte.
Ltd.
Prepare and Maintain Therapy Equipment and Appliances

Comply with workplace safety and health policies and


procedures in the healthcare industry

Perform general cleaning activities

HMI Institute Of Health Sciences


Respond to illness, accidents and emergencies
Pte. Ltd.

Work effectively in a home and community care environment

Work within a legal and regulatory framework in the


Healthcare Industry

Nitec in Community Care and Social Services


Institute of Technical Education
Nitec in Nursing

Advanced Diploma in Nursing (Community Health)

Advanced Diploma in Nursing (Critical Care)

Advanced Diploma in Nursing (Emergency)

Advanced Diploma in Nursing (Gerontology) Nanyang Polytechnic

Advanced Diploma in Nursing (Management)

Advanced Diploma in Nursing (Medical-Surgical)

Advanced Diploma in Nursing (Mental Health)

46
Advanced Diploma in Nursing (Midwifery)

Advanced Diploma in Nursing (Nephro-Urology)

Advanced Diploma in Nursing (Oncology)

Advanced Diploma in Nursing (Orthopaedics)

Advanced Diploma in Nursing (Paediatrics)

Advanced Diploma in Nursing (Palliative Care)

Advanced Diploma in Nursing (Perianaesthesia)

Advanced Diploma in Nursing (Perioperative)

Advanced Diploma in Pharmaceutical Sciences

Diploma in Nursing

Diploma in Pharmaceutical Sciences Nanyang Polytechnic

Project a Positive and Professional Image

Provide Go-The-Extra-Mile Service

Specialist Diploma in Adolescent and Youth Health

Specialist Diploma in Clinical Education

Specialist Diploma in Nursing (Diabetes Management and Education)

Specialist Diploma in Nursing (Ear Nose Throat)

Specialist Diploma in Nursing (Endoscopy)

Specialist Diploma in Nursing (Gerontology)

Specialist Diploma in Radiology Nursing

Work in a Diverse Service Environment

47
Bachelor of Science (Nursing)

National University of
Integrated Clinical Decision Making and Management I
Singapore

Integrated Clinical Decision Making and Management II

Pharmacy Science
Ngee Ann Polytechnic
Quality Assurance and Quality Control

Assist in Basic Dispensing and Good Pharmacy Practice

Assist in Compounding of Sterile and Non Sterile Pharmaceutical


Products

Assist with Procurement and Storage


Pharmaceutical Society of
Comply with Workplace Safety and Health Policies and Procedures Singapore
in the Healthcare Industry

Demonstrate Professionalism in Work Practices

Handle Pharmaceutical Measuring Equipment

Diploma in Health Services Management


Republic Polytechnic
Phlebotomy Principles and Practice

Assist Clients with Administered Medication

Assist in Managing the Effectiveness of Equipment

Care of End of Life Clients

Comply with Workplace Safety and Health Policies and Procedures


in the Healthcare Industry
Singapore General Hospital
Demonstrate Professionalism in Work Practice
Pte. Ltd.

Demonstrate Understanding of Healthcare Environment

Manage Data and Records

Measure and Record Patient's Vital Signs

Perform Billing Activities

48
Perform Emergency Care

Perform General Cleaning Activities

Singapore General Hospital


Perform Patient Care Activities
Pte. Ltd.

Perform Quality Audit of Work Processes

Work within a Legal and Regulatory Framework in the Healthcare


Industry
Singapore Institute of
Leading Organisational Change
Management

Theory and Clinical Practice of Phlebotomy Singapore Polytechnic

Business Analytics Applications

Singapore University of
Business Forecasting
Social Sciences

Data Visualisation for Business

Diploma in Pharmaceutical Science Temasek Polytechnic

49
HOTEL AND ACCOMODATION

Course Title Training Provider

Communicate and Relate Effectively at the


Workplace
Solve Problems and Make Decisions at Operations
AGB Education Centre Pte. Ltd.
Level

Work In A Team

Conduct Food & Beverage Hygiene Audits

WSQ - Design Restaurant Concepts

WSQ - Develop Service Operations

WSQ - Innovate The Customer Experience

WSQ - Maintain Food and Beverage Service


At-Sunrice Globalchef Academy Pte. Ltd.
Environment

WSQ - Manage Food and Beverage Operations

WSQ Advanced Certificate in Food & Beverage


Supervision

WSQ Certificate in Food & Beverage Operations

WSQ Diploma in Food & Beverage Management

Coach for Service Performance (Optimising


Performance Through Coaching)
Project a Positive and Professional Image (Impress
Beacon Consulting Pte. Ltd.
Like a Pro)
Provide Go-the-Extra Mile Service (Engage to
Delight)
Facilitate effective communication and engagement
Cambrian Academy Pte. Ltd.
at the workplace

Build a Customer Focused Organization

Champion and Facilitate Innovation


Capelle Academy Pte. Ltd.
Design and Development of a Productivity
Framework

Develop Personal Effectiveness

50
Develop Service Operations

Eradicating Problems and Making Effective Decisions

Essential Skills for Negotiation

Foster Service Innovation

IMPACT: Advanced Problem Solving and Decision


Making Workshop

Leading for Innovation

Manage Cross Functional and Culturally Diverse


Capelle Academy Pte. Ltd.
Teams

Personal Effectiveness for Supervisors

Present with Confidence

Results Communication

Solve Problems and Make Decisions at Supervisory


Level

Synergizing for Success

Team Service Excellence

Centre For Competency-Based Learning


Establish Relationships for Customer Confidence
And Development Pte. Ltd.

Coach for Service Performance

Contribute to Customer Service over Various


Platforms

Demonstrate the Service Vision


Civil Service College
Establish Relationships for Customer Confidence

Implement Operations for Service Excellence

Manage a Diverse Service Environment

51
Manage Operations for Service Excellence

Manage Service Performance Civil Service College

Work in a Diverse Service Environment

Establish Relationships for Customer Confidence

Project a Positive and Professional Image DSI Academy Pte. Ltd.

Provide Go-the-Extra-Mile Service

Perform Essential Online Functions (16 hrs) (ICDL


Certification Module: Online Essentials)
Perform Online Collaboration (24 hrs) (ICDL
Certification Module: Online Collaboration)
WSQ Apply Emotional Competence to Manage Self
and Team
WSQ Apply Emotional Competence to Manage Self
at the Workplace
WSQ Develop Personal Effectiveness at Supervisory
Level

WSQ Engage in Service Innovation Initiatives


Eagle Infotech Consultants Pte. Ltd.
WSQ Establish Relationships for Customer
Confidence

WSQ Facilitate Effective Work Teams

WSQ Foster Initiative and Enterprise in Teams

WSQ Foster Team Adaptability

WSQ Project a Positive and Professional Image

WSQ Work in a Team.

Adapt to Change

Communicate and Relate Effectively at the


Workplace
Eben Consultants (Far East) Pte. Ltd.
Demonstrate Initiative and Enterprising Behaviours

Demonstrate the Service Vision

52
Develop Personal Effectiveness at Operations Level

Lead Workplace Communication and Engagement


Eben Consultants (Far East) Pte. Ltd.
Provide Go-the-Extra-Mile Service

Solve Problems and Make Decisions at Operational


Level

Higher Nitec in Event Management

Higher Nitec in Hospitality Operations Institute Of Technical Education

Nitec in Food and Beverage Operations

Coach for service performance (ELP)

Conduct Food and Beverage Hygiene Audit

Diploma In Business Management

Diploma in Business Practice (Customer Relationship


and Service Management)
Diploma in Business Practice (Hospitality and
Tourism Management)

Diploma In Food and Beverage Business


Nanyang Polytechnic
Diploma In Hospitality and Tourism Management

Diploma In Marketing

Lead Workplace Communication and Engagement

Maintain Inventories

Manage Retail Productivity

Modular Certificate in Customer Relationship


Management <part of Diploma in Business Practice
(Customer Relationship and Service Management)>:

53
Modular Certificate in Hospitality Management
<Part of Diploma in Business Practice (Hospitality
and Tourism Management)>
Modular Certificate in Service Management <part of
Diploma in Business Practice (Customer Relationship
and Service Management)>
Modular Certificate in Tourism Management <part
of Diploma in Business Practice (Hospitality and
Tourism Management)>
Nanyang Polytechnic
Plan and Develop Menu
Post-Diploma Certificate in Sport Marketing <part of
Specialist Diploma in Sport Management and
Marketing>

Project a Positive and Professional Image

Solve Problems and Make Decisions at Supervisory


Level

WSQ Coach for Service Performance

WSQ Engage in Service Innovation Initiatives

WSQ Establish Relationships for Customer


Confidence

WSQ Manage a Diverse Service Environment


NTUC LearningHub Pte. Ltd.
WSQ Manage Operations for Service Excellence

WSQ Project a Positive and Professional Image

WSQ Role Model the Service Vision

WSQ Work in a Diverse Service Environment


powered by John Maxwell

54
Diploma in Hotel and Hospitality Management

Diploma in Integrated Events Management

Diploma in Mass Communication Republic Polytechnic

Diploma in Restaurant and Culinary Operations

Part Time Diploma in Business Practice (Hospitality


Management) - Certificate in Hotel Management
Manage Service Operations and Performance (in
Chinese) Singapore Chinese Chamber Institute Of
Role Modelling to Establish Customer Relationship Business
(in Chinese)

Becoming a Whole Leader

Driving Performance Excellence


Singapore Management University
Leadership for Strategic Impact

Talent Management for Business Leaders

WSQ SE: Demonstrate the Service Vision

WSQ SE: Establish Relationships for Customer


Singapore National Employers Federation
Confidence

WSQ SE: Provide Go-the-Extra-Mile Service

Internet & Social Media Marketing

IT-Enabled Business Transformation


Singapore University of Social Sciences
Pricing

Product/Service Innovation & Design

Maintain Workplace Safety and Health Policies and


Procedures

Manage Workplace Safety and Health System SSA Academy Pte. Ltd.
Use Basic Functions and Applications of a Computer
(16hrs) (ICDL Certification Module: Intro to ICDL
Base)

55
Diploma in Culinary and Catering Management

Diploma in Hospitality and Tourism Management


Temasek Polytechnic
Diploma in Leisure and Events Management

Diploma in Marketing

Project a Positive and Professional Image Xprienz Pte. Ltd.

56
HUMAN RESOURCE

Course Title Training Provider

Conduct Competency-Based Interview and Make


Hiring Decision Centre For Competency-Based Learning
Develop and Implement In-House Competency and and Development Pte. Ltd.
Career Pathing Framework

Administer Internal Employee Movements

Administer Performance Review Process

Administer Recruitment and Selection Process

Administer Voluntary and Involuntary Termination


Processes

Align Human Resource Services With Business Needs

Analyse and Present Research Information

Build People Management Capabilities

Conduct Interviews and Make Hiring Decisions

Create Human Resource Strategies Aligned With


Human Capital (Singapore) Pte. Ltd.
Business Needs

Develop a Business Case For New Initiatives

Develop a Framework and Strategies For Succession


Management

Develop and Communicate Employer Brand Position

Develop and Evaluate Employee Health and


Wellbeing Programmes
Develop and Implement Career Coaching and
Mentoring Framework
Develop and Implement In-House Competency
Framework
Develop and Implement Recruitment and Selection
Strategies

Develop Career Pathing Framework

57
Develop Human Resource Policy Framework

Develop Organisational Response to National


Manpower Initiatives and Strategic Priorities
Develop Strategies and Policies For Employee
Relations

Develop Strategies For Executive Compensation

Develop Strategies For Managing Diversity

Develop Strategies For Talent Management

Implement Employee Health and Well-Being


Programmes in The Workplace

Implement International Assignment Programme

Implement Manpower Planning Processes

Implement Performance Management Programme

Implement Recruitment and Selection Methods


Human Capital (Singapore) Pte. Ltd.
Implement Strategies To Employ, Retain and Re-
Employ Older Employees

Implement Talent Management Programmes

Manage Budgets and Finances

Manage Industrial Relations Processes

Manage Projects

Measure Human Resource Functional Effectiveness

Operate Human Resource Information System

Prepare Employee Communications

Process Human Resource Information

Process Payroll

Provide Learning Administration Services

58
Resolve Grievances and Disputes

Support Individual Learning and Development

Support Organisation Events

Higher Nitec in Human Resource and Administration Institute Of Technical Education

Post-Diploma Certificate in HR And Talent


Management [Part Of Specialist Diploma In Human
Resource Management]
Nanyang Polytechnic
Post-Diploma Certificate in Performance and
Compensation Management [Part Of Specialist
Diploma In Human Resource Management]
HR Business Savvy Skills
NTUC LearningHub Pte. Ltd.
WSQ Implement Recruitment and Selection
Methods

Manage Industrial Relations Processes


Ong Teng Cheong Labour Leadership
Institute
Resolve Grievances and Disputes

WSQ Process Payroll PayrollServe Academy

Diploma in Human Resource Management With


Republic Polytechnic
Psychology

Learning and Development

Performance Evaluation and Management

Strategic HR Singapore Management University

Talent Acquisition

Talent Management and Succession Planning

59
Administer a Recruitment and Selection Process

Administer Performance Review Process

Align Human Resource Services With Business Needs

Analyse and Present Research Information

Define Job Profiles

Develop and Evaluate a Framework For Managing


Conflict, Grievances and Disputes
Develop And Implement a Recruitment and
Selection Strategies
Develop Strategies and Policies For Employee
Relations

Develop Strategies For Talent Management

Establish Human Resource Needs of a Small To


Medium Enterprise
HR WSQ: Implement Talent Management
Singapore National Employers Federation
Programme

Implement Manpower Planning Processes

Implement Performance Management Programme

Implement Recruitment and Selection Methods

Implement Strategies to Employ, Retain and Re-


Employ Older Employees

Lead Organisational Design

Manage Grievances, Discipline and Disputes

Measure Human Resource Functional Effectiveness

Plan And Conduct Interviews to Facilitate Hiring


Decisions

Process Human Resource Information

Provide Learning Administration Services

60
HR Mindsets and Behaviours

Human Resource Management With Psychology Singapore Polytechnic

Labour Policies and Legislation

61
INFOCOMM TECHNOLOGY

Course Title Training Provider

WSQ Cisco Certified Network Associate (CCNAx) Avantus Training Pte. Ltd.

NICF - PRINCE2
BridgingMinds Network Pte. Ltd.
NICF - Salesforce Administration Essentials For New
Admins (ADM201)

Data Center Power Professional

Data Centre Cooling Professional DCD Holdings Pte. Ltd.

Mission Critical Operations Professional

Higher Nitec in Business Information Systems

Higher Nitec in Cyber and Network Security

Higher Nitec in IT Applications and Development


Institute of Technical Education
Higher Nitec in IT Systems and Networks

Nitec in Infocomm Technology

Nitec in Web Applications

NICF - Cisco Certified Entry Network Technician Part 2


It Enabler Consultancy Pte. Ltd.
(CCNA ICND2)
NICF - ITIL Foundation Certificate in Service
Management
NICF - Microsoft Certified Solutions Associate (MCSA)
- 20740
Itel Learning Systems (S) Pte. Ltd.
NICF - Network Defender

Project Management

62
NICF - Configure Advanced Server

NICF- ERP Application- Basic

NICF-Administer Server

NICF-Advanced Network

NICF-Basic Digital Marketing

NICF-Capstone Project-Infrastructure Support (SF)

NICF-Develop and Query SQL Databases (SF)


Lithan Academy Pte. Ltd.
NICF-ERP Application-Capstone Project

NICF-Fundamentals of Server and Network (SF)

NICF-Install and Configure Operating System (SF)

NICF-Install and Configure Server (SF)

NICF-IT Customer Service Skills (SF)

NICF-IT Service Management

NICF-Support and Maintain IT Infrastructure (SF)

Diploma in Business Enterprise IT

Diploma in Business Informatics

Diploma in Business Intelligence and Analytics

Diploma In Cybersecurity and Digital Forensics


Nanyang Polytechnic
Diploma in Financial Informatics

Diploma in Infocomm and Security

Diploma in Information Technology

Specialist Diploma in Business and Big Data Analytics

63
Specialist Diploma in Information Security

Specialist Diploma in Information Systems


Development

Specialist Diploma in Mobile Computing

Bachelor Of Engineering (Computer Engineering)


Nanyang Technological University
Bachelor Of Engineering (Computer Science)

Graduate Diploma In Systems Analysis

Master of Technology (Enterprise Business Analytics)

NICF - Business Analysis Fundamentals -


Requirements Development

NICF - Cybersecurity Risk Awareness (SF) National University of Singapore

NICF - Digital User Experience Design (SF)

NICF- Enterprise Architecture Practicum (SF)

NICF- Technopreneurship (SF)

Financial Informatics

Information Security and Forensics


Ngee Ann Polytechnic
Information Technology

Network Systems and Security

NICF - Agile Certified Practitioner (PMI - ACP)

NICF - Installing and Configuring Windows 10

NICF Implementing a Software-Defined Datacenter


NTUC LearningHub Pte. Ltd.
NICF Implementing Microsoft Azure Infrastructure
Solutions
NICF iOS Programming and Applications Development
with Swift

NICF Linux System Administration

64
NICF Oracle Database 12c Administrator Certified
Associate

NICF Provisioning SQL Databases

Diploma in Business Applications

Diploma in Business Information Systems

Diploma in Infocomm Security Management Republic Polytechnic

Diploma in Information Technology

Diploma in Mobile Software Development

Corporate Banking Operations and Technology

Corporate Banking Operations and Technology: Cash


Management
Corporate Banking Operations and Technology:
Corporate Lending
Corporate Banking Operations and Technology: Trade
Finance

Financial Markets Operations and Technology

Financial Markets Operations and Technology: Risk


Management Systems
Singapore Management University
Global Wealth Management Operations and
Technology

Introduction To Business Analytics

Managing Banking IT Projects

Retail Banking Operations and Technology

Retail Banking Operations and Technology: Channels


and Services
Retail Banking Operations and Technology: Core
Banking

Business Information Technology

Computer Engineering Singapore Polytechnic

Cyber Security Range Essentials

65
Electrical and Electronic Engineering

Infocomm Security Management

Information Technology

Bachelor of Engineering (Information Systems


Technology and Design) Singapore University Of Technology And
Design
Master of Science in Security By Design

Certified Information Privacy Professional / Asia (CIPP


/ A)

Certified Information Privacy Technologist (CIPT) Straits Interactive Pte. Ltd.

GRC Professional Training Course

Diploma in Big Data Management and Governance

Diploma in Business Information Technology

Diploma in Business Intelligence and Analytics

Diploma in Computer Engineering

Diploma in Cyber and Digital Security

Diploma in Digital Forensics


Temasek Polytechnic
Diploma in Financial Business Informatics

Diploma in Game Design and Development

Diploma in Infocomm and Network Engineering

Diploma in Information Technology

Diploma in Mobile and Network Services

Post-Diploma Certificate in Business Intelligence


(Post-Diploma Certificate 1 of Specialist Diploma in
Business Analytics)

66
INTELLECTUAL PROPERTY

Course Title Training Provider


Achieve Personal and Team Work Targets

Achieving Work Targets (blended version)

Essential Skills for Negotiation

Innovation and Change Management (Version B)

Make Change Happen

Manage Change and Innovation Capelle Academy Pte. Ltd.

Negotiating Skills

Performance Management (Blended Version)

Performance Management (Version B)

Performance Management and Appraisal

Strategic Stakeholder Engagement

Facilitate Innovation and Lead Team Leaders to


Eagle Infotech Consultants Pte. Ltd.
Implement Change
Monitor Divisional Performance and Develop
Reward Strategies to Facilitate Achievement of Human Capital (Singapore) Pte. Ltd.
Results

Lead Team to Implement Change I_Nurture Consultancy

Institute Of Singapore Chartered


Apply Basic Negotiation Skills and Techniques
Accountants
Monitor Divisional Performance and Develop
Reward Strategies to Facilitate Achievement of MDIS Corporation Pte. Ltd.
Results
Facilitate Innovation and Lead Team Leaders to
Implement Change

Manage Achievement of Results


Mendaki Social Enterprise Network
Singapore Pte. Ltd.
Manage Change

Support Achievement of Results

67
Modular Certificate in Customer Relationship
Management <part of Diploma in Business Practice
(Customer Relationship and Service Management)> Nanyang Polytechnic
Participate in Negotiations

Leadership and People Management - Lead Team To


NATC Institute Pte. Ltd.
Implement Change

Customer Insights Begins with Me

Data Analytics Begins with Me

Data Analytics for Business Analysts

Data Analytics for Managers

Data Visualisation

Data-Driven Customer Experience

Digital and Agile Transformation

From Ideas to Assets: Industry 4.0 and Innovation


Management in the Digital Economy

Future-proofing my Leadership Begins with Me National University of Singapore

Lean Six Sigma Advanced (Green Belt)

Lean Six Sigma Advanced to Expert (Black Belt)


Accelerated

Lean Six Sigma Expert (Black Belt)

Managing the Financial Supply Chain

Marketing Analytics

Organisational Culture Change Begins with Me

Predictive Analytics

Project Management

68
Accounting and Finance

Business Analytics

Business Innovation and Strategy

Business Planning and Administration Ngee Ann Polytechnic

Business Statistics

Decision Support Applications

Principles of Marketing

WSQ Facilitate Innovation and Lead Team Leaders to


Implement Change powered by John Maxwell

WSQ Implement Change


WSQ Monitor and Reward Performance Across NTUC LearningHub Pte. Ltd.
Teams to Manage Achievement of Results powered
by John Maxwell
WSQ Support Achievement of Results powered by
John Maxwell
Modular course: Customer Relationship
Management
Republic Polytechnic
Modular course: Service Quality and Professional
Etiquette

Facilitate Change and Achievement of Results

Facilitate Change and Achievement of Results


(Blended)

LPM Implement Change

LPM Manage Achievement of Results Seraphcorp Institute Pte. Ltd.

LPM Support Achievement of Results

Manage Change (v.2.0)

Participate in Negotiations

69
Apply Basic Negotiation Skills and Techniques

Implement Change

Manage Achievement of Results

Singapore Chinese Chamber Institute Of


Manage Achievement of Results in Mandarin
Business

Manage Change

Manage Change in Mandarin

Support Achievement of Results

Developing Self Effectiveness for Business


Performance

Dynamic Planning and Execution for Managers Singapore Institute Of Management

Leading Organisational Change

Building Business Intelligence and Analytics Function

Business Analytics in Practice

Certified Analytical Professional

Data Analytics for Managers

Data Driven Design: Harnessing the Power of


Predictive Analytics
Digital Marketing - Search Engine Marketing
Singapore Management University
Driving Performance Excellence

Enterprise Risk Management Module 1: Begin With


the Right Risk Strategy
Enterprise Risk Management Module 3:
Operationalise Risk Management

Extracting Business Value through Data Analytics

Graduate Certificate in LegalTech Module 6: Digital


Assets and Intellectual Property (IP) Disputes
Harnessing Data for Quality Service Delivery, Value
Enhancement and Outcomes (Essential data
analytics for quality service delivery)

70
Innovation Culture Catalyst and Mindset: The
Secrets that Drive People and Innovation
Programmes

Leadership for Strategic Impact

Leading with Data Driven Strategy

Lean Six Sigma Black Belt Certification Singapore Management University

Lean Six Sigma Green Belt Certification

Managing Change in the Digital Age

Valuation: A Corporate Perspective

BM WSQ: Apply Basic Negotiation Skills and


Techniques
Singapore National Employers Federation
Manage Budgeting and Forecasting Processes for the
Business Unit

IP and Business Strategy

IP Asset Management

IP Intelligence

Licensing IP Singapore University Of Social Sciences

Master of IP and Innovation Management

Patent Information and Search

Principles of Project Management

Adopt Design Thinking Approach to Achievement of


Business Results
SSTC Institute Pte. Ltd.
Facilitate Innovation and Implement Change through
Design Thinking

Diploma in Law and Management Temasek Polytechnic

Facilitate Innovation and Lead Team Leaders to


Implement Change Training Masters Workforce Institute Pte.
Monitor and Reward Performance Across Teams to Ltd.
Manage Achievement of Results

71
Facilitate Achievement of Results

Facilitate Change
Training Vision Institute Pte. Ltd.
Manage Achievement of Results

Manage Change

72
LANDSCAPE

Course Title Training Provider

Champion and Facilitate Innovation

Research and Analyse Business Opportunities Capelle Academy Pte. Ltd.

Strategic Stakeholder Engagement

CoC in Urban Farming (Soil and Planting Techniques)

CoC in Urban Farming (Pest and Diseases)


Institute Of Technical Education
Higher Nitec in Landscape Management and Design

Nitec in Urban Greenery and Landscape

Modular Certificate in Service Management [Part of


Diploma in Business Practice (Customer Relationship
and Service Management)]
Modular Certificate in Customer Relationship
Management [Part of Diploma in Business Practice
(Customer Relationship and Service Management)]
Modular Certificate in Financial Management [Part
of Diploma in Business Practice (Accounting)] Nanyang Polytechnic

Text Mining and Analytics

Develop and Implement Creative Concepts For


Visual Merchandising
Evaluate Technologies To Improve Organisational
Performance (SD)
Develop an Environmental Management Plan for a
Worksite
Develop an Integrated Plant and Landscape Health
Management Program (IPLHM)
Centre for Urban Greenery and Ecology
Develop Streetscape Management Plan

Interpret Soil/Media Amelioration Needs

73
Manage Workplace Safety and Health System

Operate Chainsaw and Mechanical Pruning


Equipment at Height

Operate Chainsaws Safely for Ground Work


Centre for Urban Greenery and Ecology
Perform Above Ground Pruning

Perform Tree Access and Aerial Rescue

Select Plants for Specific Situations or Use

Landscape Design and Horticulture Ngee Ann Polytechnic

Manage Workplace Safety and Health System NTUC LearningHub Pte. Ltd.

Modular course: Customer Relationship


Management
Republic Polytechnic
Creativity and Innovation Workshop

Manage Workplace Safety and Health System Service Quality Centre Pte. Ltd.

Middle Managers' Role in Strategy Implementation -


The Lynchpin of Success
Singapore Management University
Advanced Communication Strategies: Using
Strategic Persuasion to Get What You Want

WSQ Manage Innovation in The Business Function Singapore Media Academy Pte. Ltd.

Innovating For Organisational Success

Manage Innovation in The Business Function Singapore National Employers Federation

Manage Budgeting and Forecasting Processes For


The Business Unit

Landscape Architecture Singapore Polytechnic

Data Visualisation For Business

Business Analytics Applications


Singapore University Of Social Sciences
Business Forecasting

Patent Information and Search

74
A Business Mindset! TLG Holdings Pte. Ltd.

Manage Budget
Tourism Management Institute Of
Singapore Pte. Ltd.
WSQ Develop and Implement Business Strategies

75
LOGISTICS

Course Title Training Provider

Develop a Risk Management Implementation AA International Consultancy Pte. Ltd.

Operate Lorry Crane Absolute Kinetics Consultancy Pte. Ltd.

Develop a Risk Management Implementation Plan Anzen Training Academy Pte. Ltd.

Develop a Risk Management Implementation Plan


Anzenet Pte. Ltd.
(bizSAFE LEVEL 2)

Develop a Risk Management Implementation Plan


Develop A Workplace Safety And Health
Management System (WSHMS With The SS 506 and Associates Consulting Pte. Ltd.
OHSAS 18001 Standards) Implementation Plan
Develop A Workplace Safety and Health
Management System (WSHMS) Implementation Plan

Develop a Risk Management Implementation Plan

Develop a Workplace Safety and Health


Management System (WSHMS) Implementation Plan
Identify WSH Hazards and Implement Control
Avanta Global Pte. Ltd.
Measures

Measure, Monitor and Report WSH Performance

Use Basic Hand Tools and Equipment

Bizsafe Level 4 Develop A Workplace Safety and


Health Management System Implementation Plan
Bond International Consultants Pte. Ltd.
WSQ - bizSAFE Level 2 Develop a Risk Management
Implementation Plan Course

Manage Quality Systems and Processes Capelle Academy Pte. Ltd.

Develop a Risk Management Implementation Plan


(bizSAFE Level 2)
Develop a Workplace Safety and Health CCIS Singapore Pte. Ltd.
Management System (WSHMS) Implementation Plan
(bizSAFE Level 4)
Develop a Risk Management Implementation Plan Eduquest International Institute Pte. Ltd.

76
Apply Autonomous Maintenance Techniques
(Blended)

Apply Project Management Skills (Blended)

Manage Quality System and Processes (Blended)


Electronics Industries Training Centre
Perform Stock Control and Housekeeping
Operations (Blended)

Perform Warehouse Operations (Blended)

Use Basic Hand Tools and equipment(AOP)

Develop a Risk Management Implementation Plan


EQS Asia Pte. Ltd.
Develop a Workplace Safety and Health
Management System (WSHMS) Implementation Plan
Greencross Safety Fire And Equipment
Develop a Risk Management Implementation Plan
Consultants Pte. Ltd.
Identify WSH Hazards and Implement Control
Measures Institute Of Process Industry (IPI) - A
Division Of ASPRI
Measure, Monitor and Report WSH Performance

Higher Nitec in Logistics for International Trade


Institute Of Technical Education
Nitec in Logistics Services

Develop a Risk Management Implementation Plan


International Safety Resource Centre Pte.
Develop A Workplace Safety And Health Ltd.
Management System (WSHMS) Implementation Plan

Develop a Risk Management Implementation Plan KBA Training Centre Pte. Ltd.

Apply Project Management Skills

Develop a Risk Management Implementation Plan


Learners Hub Pte. Ltd.
Develop a Workplace Safety and Health
Management System (WSHMS) Implementation Plan

Implement Business Process Reengineering

Develop a Risk Management Implementation Plan Lloyd Mcgill Pte. Ltd.

77
Diploma in Business Practice (Supply Chain
Management)

Diploma in Engineering with Business


Nanyang Polytechnic
Diploma in Marketing

Specialist Diploma in Supply Chain Management

Develop a Risk Management Implementation Plan Neville-Clarke (Singapore) Pte. Ltd.

Business Studies

GCWSH 4 - Recommend Continual Improvement to


WSH Management System
Ngee Ann Polytechnic
Information Technology

International Logistics and Supply Chain


Management

Develop a Risk Management Implementation Plan

WSQ Apply Project Management Skills NTUC LearningHub Pte. Ltd.

WSQ Manage Quality System and Processes

Develop a Risk Management Implementation Plan

Perform Delivery Operations (SC/SAP)


PSA Corporation Limited
Perform Stock Control and Housekeeping
Operations (SC/SAP)

Perform Warehouse Operations (SC/SAP)

WSQ Apply Project Management Skills Public Utilities Board

Advanced Demand Forecasting Techniques

Creativity and Innovation Workshop


Republic Polytechnic
Design Thinking for Successful Problem Solving

Diploma in Customer Experience Management with


Business

78
Diploma in Industrial and Operations Management

Diploma in Supply Chain Management

Experience how Robotic Process Automation (RPA)


makes your work easier

Go Lean Transformation (7-day)

goRPA
Republic Polytechnic
Industry 4.0 in Action

Inventory Replenishment and Ordering Decision

SCOR Modelling of Supply Chains

Warehouse Automation and Autonomous Robotics

Warehousing Technologies and Management

Implement Business Process Reengineering Service Quality Centre Pte. Ltd.

Develop a Risk Management Implementation Plan

Implement Business Process Reengineering


Singapore National Employers Federation
Perform Stock Control and Housekeeping
Operations

Perform Warehouse Operations

Diploma in Maritime and Offshore Management

Import/Export Contract and International Trade


Singapore Polytechnic
Practices

Maritime Business

Implement Business Process Reengineering (CPI SMF Centre For Corporate Learning Pte.
Manager) Ltd.

79
Implement Business Process Reengineering

Manage Quality System and Processes

Perform Stock Control and Housekeeping


SSA Academy Pte. Ltd.
Operations

Perform Warehouse Operations

Use Basic Hand Tools and Equipment (SC/SAP)

Manage Supply Chain Operations Supply Chain Asia Community Ltd.

Team-6 Safety Training and Consultancy


Develop a Risk Management Implementation Plan
(S) Pte. Ltd.

Diploma in Business

Diploma in Business Information Technology

Diploma in Business Process and Systems


Engineering
Temasek Polytechnic
Diploma in Information Technology

Diploma in Logistics and Operations Management

Diploma in Marketing

Develop a Risk Management Implementation Plan

Identify WSH Hazards and Implement Control The Singapore Contractors Association
Measures (WSHP v2) Limited
Measure, Monitor and Report WSH Performance
(WSHP v2)

Implement Business Process Reengineering


Training Vision Institute Pte. Ltd.
Manage Quality System and Processes

Operate Lorry Crane


UBTS Training Centre Pte. Ltd.
Operate Lorry Crane AOP

80
MARINE AND OFFSHORE

Course Title Training Provider

Manage Crisis Situations Avanta Global Pte. Ltd.

CM-360 Implementing a Crisis Management Plan BCMI Pte. Ltd.

Build a Customer Focused Organization


Capelle Academy Pte. Ltd.
Research and Analyse Business Opportunities

Center For Competency-Based Learning


Establish Relationships for Customer Confidence
And Development Pte. Ltd.

Establish Relationships for Customer Confidence Civil Service College

Establish Relationships for Customer Confidence DSI Academy Pte. Ltd.

WSQ Establish Relationships for Customer


Eagle Infotech Consultants Pte. Ltd.
Confidence

Building Rapport to Create Selling Opportunities


Impact Management Seminars Pte. Ltd.
Effective Customer Service Skills (Building Rapport
Module)

Higher Nitec in Marine and Offshore Technology

Higher Nitec in Marine Engineering Institute Of Technical Education

Higher Nitec in Offshore and Marine Engineering


Design
Mendaki Social Enterprise Network
Establish Relationships for Customer Confidence
Singapore Pte. Ltd.

Diploma in Engineering with Business

Diploma in Mechatronics Engineering Nanyang Polytechnic

Participate in negotiations

Dynamics and Control of Robot Manipulators

Modelling of Mechatronic Systems National University of Singapore

Sensors and Instrumentation for Automation

81
Aerospace Technology

Analog Electronics and Applications

Automation and Mechatronic Systems

Basic Microcontroller Programming

Communication and Vision Systems

Computer Programming

Digital Electronics and Applications

Electrical and Electronic Drawing and CAD

Electrical Engineering

Electrical Technology

Engineering Mechanics Ngee Ann Polytechnic

Fluid Mechanics

Fundamentals of Hydrostatics

Fundamentals of Naval Architecture Analysis

Industrial Automation

Industrial Drive Systems

Instrumentation and Control

Marine and Offshore Technology

Marine Design

Marine Engineering Systems

Marine Production Technology

82
Marine Project Management

Mechanical Engineering
Ngee Ann Polytechnic
Piping Design

Unmanned Systems

WSQ Establish Relationships for Customer


NTUC LearningHub Pte. Ltd.
Confidence

Creativity and Innovation Workshop

Diploma in Industrial and Operations Management Republic Polytechnic

Diploma in Supply Chain Management

Participate In Negotiations Seraphcorp Institute Pte. Ltd.

Establish Relationships for Customer Confidence Service Quality Centre Pte. Ltd.

Role Modelling to Establish Customer Relationship


Singapore Chinese Chamber Institute Of
Role Modelling to Establish Customer Relationship Business
(in Chinese)

Dynamic Planning and Execution for Managers


Singapore Institute Of Management
Leading Organisational Change

Evaluate and Interpret Financial Reports

Innovating for Organisational Success


Singapore National Employers Federation
Manage Budgeting and Forecasting Processes for
the Business Unit
WSQ SE: Establish Relationships for Customer
Confidence

AI e-enabled Robotics for Beginners


Singapore Polytechnic
Marine Engineering

Diploma in Business Process and Systems


Temasek Polytechnic
Engineering
Tourism Management Institute Of
Direct Market Research
Singapore Pte. Ltd.

83
Training Masters Workforce Institute Pte.
Establish Relationship for Customer Confidence
Ltd.

Champion a Service Excellence Ethos (24hrs) Training Vision Institute Pte. Ltd.

84
MEDIA

Course Title Training Provider

(24hrs) - ICDL Perform Advanced


Spreadsheet Functions (Excel Advanced)
(16hrs) - ICDL Perform Word Processing Functions
(Word Fundamentals)
(16hrs) - ICDL Perform Spreadsheet Functions (Excel
Fundamentals)
(16hrs) - ICDL Perform Presentation Functions
@Ask Training Pte. Ltd.
(PowerPoint Fundamentals)

(16hrs) ICDL Introduction to Computer and Internet

(16hrs) ICDL Introduction to Spreadsheet and Word


Processing (Excel and Word)

(16hrs) ICDL Tablet Fundamentals

Facilitate Effective Communication and Engagement


at the Workplace
Absolute Kinetics Consultancy Pte. Ltd.
Solve Problems and Make Decisions at Supervisory
Level

Work in a Team
AGB Education Centre Pte. Ltd.
Solve Problems and Make Decisions at Operations
Level

WSQ Cultivate Workplace Relationships Alue Singapore Pte. Ltd.

Establish Relationship for Customer Confidence

Manage Service Performance


Andalus Corporation Pte. Ltd.
Role Model the Service Vision

Coach for Service Performance

WSQ - Innovate The Customer Experience


At-Sunrice GlobalChef Academy Pte. Ltd.
WSQ - Develop Service Operations

85
Solve Problems and Make Decisions at Operations
Level
Solve Problems and Make Decisions at Supervisory
Avanta Global Pte. Ltd.
Level
Comply With Workplace Safety and Health Policies
and Procedures

WSQ ICDL Microsoft Excel 2013 Advanced (2 days)

ICDL Module 4: ES WSQ - Perform Advanced


Spreadsheet Functions (Microsoft Excel 2010)

WSQ ICDL Adobe Photoshop CS6

WSQ ICDL Microsoft Project 2010

WSQ ICDL Microsoft Powerpoint 2013 Advanced

WSQ ICDL Microsoft Word 2013 Advanced (2 Days)


Avantus Training Private Limited
ICDL Module 3: ES WSQ - Perform Advanced Word
Processing Functions (Microsoft Word 2010)

WSQ ICDL Adobe Dreamweaver CS6

WSQ ICDL Microsoft Access 2010 Advanced

WSQ ICDL Microsoft Project 2013

WSQ ICDL Microsoft Access 2013 Basic

WSQ ICDL Microsoft Powerpoint 2013 Basic

Project a Positive and Professional Image (Impress


Like a Pro)
Coach For Service Performance (Optimising
Beacon Consulting Pte Ltd
Performance Through Coaching)
Provide Go-The-Extra Mile Service (Engage to
Delight)

SF - Cisco Certified Network Associate (CCNA)


BridgingMinds Network Pte. Ltd.
NICF - Salesforce Administration Essentials For New
Admins (ADM201)

Facilitate Effective Work Teams (ES-LP302G-1) Cambrian Academy Pte. Ltd.

86
Emotional Intelligence: The Cutting Edge of
Leadership
Impact: Advanced Problem Solving and Decision
Making Workshop

Essential Skills For Negotiation

Solve Problems and Make Decisions at Supervisory


Level

Eradicating Problems and Making Effective Decisions


Capelle Academy Pte. Ltd.
Synergizing For Success

Develop Service Operations

Negotiating Skills

Strategize Service Operations

Foster Service Innovation

Workplace Training For Project a Positive and


Professional Image
Workplace Training For Contribute To Customer
Service Over Various Platforms
CareTech168 LLP
Workplace Training For Provide Go-The-Extra-Mile
Service
Workplace Training For Demonstrate The Service
Vision

Establish Relationships For Customer Confidence


Center For Competency-Based Learning
Comply With Workplace Safety and Health Policies and Development Pte. Ltd.
and Procedures

Project a Positive and Professional Image

Provide Go-The-Extra-Mile Service DSI Academy Pte. Ltd.

Establish Relationships For Customer Confidence

87
WSQ Work in a Team

WSQ Engage in Service Innovation Initiatives

WSQ Project a Positive and Professional Image

WSQ Apply Emotional Competence to Manage Self


at The Workplace
WSQ Apply Emotional Competence to Manage Self
Eagle Infotech Consultants Pte. Ltd.
and Team

WSQ Facilitate Effective Work Teams

WSQ Foster Team Adaptability

WSQ Demonstrate The Service Vision

WSQ Establish Relationships For Customer


Confidence
Project a Positive and Professional Image (SVCF-CS-
102C-1)
Solve Problems and Make Decisions at Operational
Level

Lead Workplace Communication and Engagement Eben Consultants (Far East) Pte. Ltd.

Provide Go-The-Extra-Mile Service

Demonstrate The Service Vision

Demonstrate The Service Vision Eduquest International Institute Pte. Ltd.

Effective Problem Solving and Decision Making' Everest Innovation Pte. Ltd.
03 Days - (Advanced Word 2013 - 24 Hrs) - Perform
Advanced Word Processing Functions (ICDL
Certification)
03 Days - (Advanced Access 2013 - 24 Hrs) - Perform
Advanced Database Functions (ICDL Certification)
03 Days - (Advanced Powerpoint 2013 - 24 Hrs) Genetic Computer School Pte. Ltd.
Perform Advanced Presentation Functions (ICDL
Certification)
03 Days - Adobe Photoshop CS6 - 24 Hrs (Perform
Image Editing Functions) (ICDL Certification Module
9 : Image Editing)

88
03 Days - Adobe Dreamweaver CS6 - 24 Hrs
(Perform Web Editing Functions) (ICDL Certification
Module 10 : Web Editing)
02 Days - Demonstrate Secure Use of IT (17
Hrs)(ICDL Certification)
02 Days - (Microsoft Word 2013 - 17 Hrs) Perform
Word Processing Functions (ICDL Certification)
Genetic Computer School Pte. Ltd.
02 Days - (Microsoft Access 2013 - 17 Hrs) Perform
Database Functions (ICDL Certification)
02 Days - Microsoft Powerpoint 2013 - 17 Hrs -
Perform Presentation Functions (ICDL Certification)
02 Days - Demonstrate Understanding Of Concepts
Of It Security - 16 Hrs (ICDL Certification Module 12 :
IT Security)
Effective Customer Service Skills (Module 1)

3 Secrets To Establish Confidence and


Professionalism

Effective Customer Service Skills (Module 2)

Aligning Your Service Promises Impact Management Seminars Pte. Ltd.

7 Steps to Effective Coaching

Building Rapport to Create Selling Opportunities

Effective Customer Service Skills (Building Rapport


Module)
Institute of Singapore Chartered
Apply Basic Negotiation Skills and Techniques
Accountants

Higher Nitec in Filmmaking (Cinematography)

Higher Nitec in Motion Graphics

Higher Nitec in Visual Effects

Nitec in Digital Animation Institute of Technical Education

Nitec in Video Production

Higher Nitec in Games Art and Design

Higher Nitec in Broadcast and Media Technology

89
Advanced Microsoft Word 2013 Certification (3
Days)

Adobe Dreamweaver Certification

Online Essentials

Computer Essentials
Intellisoft Training Pte. Ltd.
Basic_Intermediate Microsoft Word 2013
Certification (2 Days)
Basic/Intermediate Microsoft Excel Certification (2
Days)
Basic/Intermediate Microsoft Access 2013
Certification (2 Days)
Basic_Intermediate Microsoft PowerPoint 2013
Certification (2 Days)

Web Design and Development Fundamentals (SF)

VBA Excel (SF)

Android Application Development (SF)

Cisco Certified Network Associate CCNAX - Routing


and Switching (SF)
Introduction To Networking and Wireless
IT Enabler Consultancy Pte. Ltd.
Networking (SF)
Cisco Certified Network Professional - CCNP Route
(SF)
Cisco Certified Entry Network Technician Ccent -
Cisco ICND1 (SF)
Cisco Certified Entry Network Technician Ccent -
CCNA ICND2 (SF)
Cisco Certified Network Professional - CCNP Switch
(SF)

Demonstrate Innovative Behaviours

Communicate and Relate Effectively at The


Workplace Lighthouse Global Training and
Consultancy Pte. Ltd.
Work in a Team

Apply Emotional Competence to Manage Self

90
Solve Problem and Make Decisions at Operations
Level

Provide Go-The-Extra-Mile Service


Lighthouse Global Training and
Consultancy Pte. Ltd.
Solve Problems and Make Decisions For Supervisors

Comply With Workplace Safety and Health Policies


and Procedures

RETSF-OC Deal Life Cycle Management


Lithan Academy Pte. Ltd.
ITSF - Capstone Project Using Python

Communicate and Negotiate Effectively at The


Workplace (Operations)

Work in a Team

Solve Problem and Make Decision at Operations


Level
Facilitate Effective Communication and Engagement
at The Workplace

Develop Self

Apply Emotional Competence to Manage Self and


Team

Build Team Relationships

Contribute to Customer Service Over Various MENDAKI Social Enterprise Network


Platforms Singapore Pte. Ltd.
Solve Problems and Make Decisions at Supervisory
Level

Facilitate Effective Work Teams

Support Team

Lead Team

Develop Service Operations

Foster Team Adaptability

Demonstrate The Service Vision

91
Manage Service Performance

Role Model The Service Vision

Perform Advanced Word Processing Functions 2010


(Standard Courseware)
Perform Advanced Word Processing Functions 2013
(Standard Courseware)
Perform Advanced Spreadsheet Functions 2010
(Standard Courseware)
Perform Advanced Spreadsheet Functions 2013
(Standard Courseware)
Perform Advanced Presentation Functions 2010
(Standard Courseware)
Perform Advanced Presentation Functions 2013
(Standard Courseware)

Coach For Service Performance

Enable People

MENDAKI Social Enterprise Network


Encourage People
Singapore Pte. Ltd.
Perform Word Processing Functions 2010 (Standard
Courseware)
Perform Word Processing Functions 2013 (Standard
Courseware)
Perform Spreadsheet Functions 2010 (Standard
Courseware)
Perform Spreadsheet Functions 2013 (Standard
Courseware)
Perform Presentation Functions 2010 (Standard
Courseware)
Perform Presentation Functions 2013 (Standard
Courseware)

Use Basic Functions and Applications of a Computer

Use Primary Functions and Applications of a


Computer

Use Primary Functions and Applications of a Tablet

Establish Relationships For Customer Confidence

92
Apply Emotional Competence to Manage Self and
Others in Business Context (SD)
Comply With Workplace Safety and Health Policies
and Procedures_

Diploma in Business Enterprise IT

Diploma in Business Informatics

Diploma in Business Intelligence and Analytics

Diploma in Business Practice (Hospitality and


Tourism Management)

Diploma in Cyber Security and Forensics

Diploma in Digital Game Art and Design

Diploma in Digital Visual Effects

Diploma in Financial Informatics

Diploma in Game Development and Technology


Nanyang Polytechnic
Diploma in Hospitality and Tourism Management

Diploma in Infocomm and Security

Diploma in Information Technology

Diploma in Interaction Design

Diploma in Marketing

Diploma in Mass Media Management

Diploma in Visual Communication

Participate in Negotiations

Project a Positive and Professional Image

Specialist Diploma in Digital Media Production

Specialist Diploma in Visual Effects

93
ES-IP-101G-1 Communicate and Relate Effectively at
The Workplace

ES-IP-101G-1 Work in a Team NATC Institute Pte. Ltd.

ES-ACE-102G-1 Solve Problems and Make Decisions


at Operations Level

Graduate Diploma in Systems Analysis


National University of Singapore
NICF- NUS-ISS Certificate in Digital Solutions
Development - Web Applications (SF)

Lead Workplace Communication and Engagement Ngee Ann Polytechnic

WSQ Project a Positive and Professional Image

WSQ Manage Service Performance

WSQ Role Model The Service Vision

WSQ Coach For Service Performance

WSQ Establish Relationships For Customer


Confidence
Communicate and Relate Effectively at The
Workplace (Es-Ip-101G-1)

Work in a Team
NTUC LearningHub Pte. Ltd.
WSQ Demonstrate The Service Vision

WSQ Foster Service Innovation

Manage Online Information (16 Hrs) (ICDL


Certification Module: Information Literacy)
Perform Online Collaboration (24 Hrs) (ICDL
Certification Module: Online Collaboration)

Use Primary Functions and Applications of a Tablet

Use Basic Functions And Applications of a Computer


(24 Hrs) (ICDL Certification Module: Intro To ICDL
Base)
Perform Word Processing Functions Word WSQ ICDL
2016

94
Demonstrate Secure Use of It

Perform Essential Online Functions (16 Hrs) (ICDL


Certification Module: Online Essentials)
Use Essential Features of a Computer (16 Hrs)( ICDL
Certification Module: Computer Essentials)
Use Primary Functions and Applications of a
Computer (16 Hrs) (ICDL Certification Module:
Digital Citizen Computer Fundamentals)
NTUC LearningHub Pte. Ltd.
Use Basic Functions And Applications of a Computer
(16 Hrs) (ICDL Certification Module: Intro to ICDL
Base)

Networking With Windows Server (SF)

Implementing Microsoft Azure Infrastructure


Solutions (SF)
Comply With Workplace Safety and Health Policies
and Procedures

Operating Systems and Database - SF

CIPP: Practical Networking With IPV6 - SF

Certified IP Engineer (CIPE) - SF Orbitage Pte. Ltd.

Certified Ip Associate (CIPE) - SF

Practical Software Defined Networking (SDN) and


Network Function Virtualization (NFV) - SF

Diploma in Business and Social Enterprise

Diploma in Consumer Behaviour and Research

Diploma in Mass Communication


Republic Polytechnic
Diploma in Media Production and Design

Diploma in Sonic Arts

Diploma in Game Design

95
Engage in Service Innovation Initiatives (Core)
Advance Your Influence and Communication Skills Rohei Corporation Pte. Ltd.
With Emotional Intelligence (Includes Follow-Up
Group Coaching Session)

Participate in Negotiations
Seraphcorp Institute Pte. Ltd.
Engage People

Project a Positive and Professional Image

Communicate and Relate Effectively at The


Workplace

Innovate The Customer Experience

Lead Workplace Communication and Engagement

Contribute to Customer Service Over Various


Platforms

Provide Go-The-Extra-Mile Service

Develop Service Operations

Demonstrate The Service Vision

Manage Service Performance Service Quality Centre Pte. Ltd.

Foster Service Innovation

Role Model The Service Vision

Analyse Service Quality and Customer Satisfaction

Perform Advanced Word Processing Functions

Perform Advanced Database Functions

Coach For Service Performance

Perform Word Processing Functions

Perform Spreadsheet Functions

96
Perform Database Functions

Perform Presentation Functions


Service Quality Centre Pte. Ltd.
Establish Relationships For Customer Confidence

Comply With Workplace Safety and Health Policies


and Procedures

Engage in Service Innovation

Manage Self

Develop Self

Build Team Relationships

Provide Value-Added Customer Service

Apply Basic Negotiation Skills and Techniques

Support Team
Singapore Chinese Chamber Institute of
Business
Lead Team

Manage Service Operations and Performance

Foster Service Innovation

Role Modelling to Establish Customer Relationship

Cultivate and Manage Service Performance

Enable People

Encourage People

Developing Self Effectiveness For Business


Performance
Mastering Personal Effectiveness and Emotional
Competence
Singapore Institute of Management
The Job of The Manager (Joman): Essential
Managerial Techniques

Innovative Problem Solving and Decision Making

97
Developing and Engaging Your Team For Workplace
Success

Dynamic Planning and Execution For Managers

Role Of Effective Managers Connecting The Dots!


Singapore Management University
Talent Management For Business Leaders

Demonstrate Initiative and Enterprising Behaviours

Communicate and Relate Effectively at The


Workplace
Solve Problems and Make Decisions at Operations
Level
Apply Emotional Competence To Manage Self and
Others in a Business Context
Apply Systems Thinking in Problem Solving and
Decision Making
Contribute to Customer Service Over Various
Platforms

WSQ SE: Provide Go-The-Extra-Mile Service

Provide Excellent Customer Service

BM WSQ: Apply Basic Negotiation Skills and


Techniques
Singapore National Employers Federation
Solve Problems and Make Decisions at Supervisory
Level
Solve Problems and Make Decisions at Managerial
Level

Develop a Work Team

Support Your Team Creatively

Foster Team Adaptability

Contribute Towards a Learning Organisation

WSQ SE: Demonstrate The Service Vision

Foster Service Innovation

Role Model The Service Vision

98
Perform Image Editing Functions (Adobe Photoshop
- 24 Hrs) (ICDL Certification Module: Image Editing)
Perform Web Editing Functions (Adobe
Dreamweaver - 24 Hrs) (ICDL Certification Module:
Web Editing)
Perform Project Planning Functions (Ms Project 2010
- 16 Hrs) (ICDL Certification Module: Project
Planning)
Manage Online Information (16 Hrs) (ICDL
Certification Module: Managing Online Information)
Perform Online Collaboration (24 Hrs) (ICDL
Certification Module: Online Collaboration)

Coach For Service Performance

Digital Citizen Tablet Fundamentals

Demonstrate Secure Use of It Singapore National Employers Federation

ICDL Perform Word Processing Functions (Word


2013) - 3 Days
ICDL Perform Spreadsheet Functions (Excel 2013) - 3
Days
ICDL Perform Database Functions (Access 2013) - 3
Days
ICDL Perform Presentation Functions (PowerPoint
2013) - 3 Days
Demonstrate Understanding of Concepts of It
Security (16 Hrs) (ICDL Certification Module: It
Security)
WSQ SE: Establish Relationships For Customer
Confidence
Comply With Workplace Safety , Health Policies and
Procedures
Singapore Training & Development
Coach For Service Performance
Association (Stada)

99
Demonstrate Initiative and Enterprising Behaviours

Communicate and Relate Effectively at The


Workplace

Work in a Team

Apply Emotional Competence To Manage Self at The


Workplace
Solve Problems and Make Decisions at Operations
Level
Apply Emotional Competence to Manage Self and
Team
Apply Emotional Competence To Manage Self and
Others in a Business Context
Apply Systems Thinking in Problem Solving and
Decision Making
Solve Problems and Make Decisions at Supervisory
Level
Solve Problems and Make Decisions at Managerial
Level

Facilitate Effective Work Teams SSA Academy Pte. Ltd.

Develop a Work Team

Foster Team Adaptability

Contribute Towards a Learning Organisation

Use Primary Functions and Applications of a


Computer (Windows 8-16Hrs)(ICDL Cert Mod: Digital
Citizen Computer Fundamentals )
Use Basic Functions and Applications of a Computer
(16Hrs) (ICDL Certification Module: Intro to ICDL
Base)
Use Basic Functions and Application of a Computer
(Windows 7- 16Hrs)(ICDL Certification Module: Intro
to ICDL Base)
Use Basic Functions and Application of a Computer
(Windows 8) (16Hrs ICDL Certification Module: Intro
to ICDL Base)
Use Primary Functions and Applications of a Tablet

Comply With Workplace Safety and Health Policies


and Procedures

100
Diploma in Communications and Media
Management

Diploma in Game Design and Development Temasek Polytechnic

Diploma in Digital Film and Television

Cultivate Workplace Relationships and Diversity

Lead Team Leaders To Develop Business Strategies


and Governance Management Training Masters Workforce Institute Pte.
Develop Team Leaders Through Capability Ltd.
Development and Coaching
Comply With Workplace Safety and Health Policies
and Procedures

Project a Positive and Professional Image

Communicate and Relate Effectively at The


Workplace

Innovate The Customer Experience (24 Hrs)

Facilitate Effective Communication and Engagement


at The Workplace
Facilitate Effective Communication and Engagement
at The Workplace (Contextualised)
Lead Workplace Communication and Engagement
(Contextualised)

Lead Workplace Communication and Engagement

Contribute to Customer Service Over Various


Training Vision Institute Pte. Ltd.
Platforms

Provide Go-The-Extra-Mile Service

Develop Service Operations

Demonstrate The Service Vision

Foster Service Innovation

Analyse Service Quality and Customer Satisfaction

Use Primary Functions and Applications of a Tablet

Digital Citizen Computer Fundamentals

101
Use Basic Functions and Applications of a Computer

Manage Service Performance William Angliss Institute Pte. Ltd.

Project a Positive and Professional Image


Xprienz Pte. Ltd.
Demonstrate The Service Vision

102
PRECISION ENGINEERING

Course Title Training Provider

Maintain Personal Presentation and Employability at


Operations Level
AGB Education Centre Pte. Ltd.
Solve Problems and Make Decisions at Operations
Level
Provide Go-The-Extra Mile Service (Engage to
Beacon Consulting Pte Ltd
Delight)
Solve Problems and Make Decisions at Supervisory
Capelle Academy Pte. Ltd.
Level
Workplace Training For Respond To Service
CareTech168 LLP
Challenges
Center For Competency-Based Learning
Establish Relationships For Customer Confidence
and Development Pte. Ltd.

Perform Magnetic Particle Testing-Level 2 Cutech Quality Solutions Pte. Ltd.

Establish Relationships For Customer Confidence


DSI Academy Pte. Ltd.
Provide Go-The-Extra-Mile Service

WSQ Apply Emotional Competence To Manage Self


at The Workplace
WSQ Develop Personal Effectiveness at Supervisory
Level
Eagle Infotech Consultants Pte. Ltd.
WSQ Establish Relationships For Customer
Confidence

WSQ Foster Team Adaptability

Provide Go-The-Extra-Mile Service Eben Consultants (Far East) Pte. Ltd.

Higher Nitec in Engineering With Business

Higher Nitec in Mechanical Engineering

Higher Nitec in Mechatronics Engineering


Institute of Technical Education
Higher Nitec in Precision Engineering

Nitec in Aerospace Machining Technology

Nitec in Digital and Precision Engineering

103
Nitec in Mechanical Technology

Nitec in Mechatronics

Technical Engineer Diploma in Machine Technology

Solve Problems and Make Decisions at Supervisory MENDAKI Social Enterprise Network
Level Singapore Pte. Ltd.

Apply Additive Manufacturing Technology

Apply Advanced CNC Machining

Apply Advanced Design For Additive Manufacturing

Apply Advanced Manufacturing Technology and


Process

Apply Advanced Materials Technology

Apply Advanced Mould Design

Apply Advanced Toolroom Machining

Apply Automatic Control For Machines Nanyang Polytechnic

Apply Computer-Aided Design (CAD) Techniques

Apply Computer-Aided Manufacturing (CAM)


Techniques
Apply Mathematical Concepts in Engineering
Solutions
Apply Mechanical Components and Peripherals in
Automated Equipment

Apply Mechanical Fixture Design

Apply Mechanics in Design Solutions

Apply Pedagogy Methodology For The Workplace


Part 1

104
Apply Pedagogy Methodology For The Workplace
Part 2

Apply Plastics Injection Moulding

Apply Plastics Material Technology

Apply Process Optimisation and Cutting


Technologies

Apply Productivity Improvement Tools

Apply Solid Modelling and Drafting For Machine


Parts

Diploma in Aeronautical and Aerospace Technology

Diploma in Digital and Precision Engineering

Diploma in Engineering (Aerospace Manufacturing)

Diploma in Mechatronics Engineering

Manage Advanced Additive Manufacturing


Technology and Application Nanyang Polytechnic
Manage Engineering Project [CAM and CNC
Machining]
Manage Engineering Project [Mould Design and
Process]
Manage Innovative Product Development Project
Using Additive Manufacturing

Manage Manufacturing Productivity Improvement

Manage Shopfloor Monitoring and Process

Modular Certificate in Mechatronics Systems Design


[Part Of Diploma in Engineering (Mechatronics)]

Participate in Negotiations

Post- Diploma Certificate in Mould Design and


Simulation [Part of Specialist Diploma in Precision
Engineering]
Post-Diploma Certificate in Advanced CNC
Machining Technology [Part of Specialist Diploma in
Precision Engineering]

Specialist Diploma in Precision Engineering

Introduction To 3D Printing Nanyang Technological University

105
Certificate in Automation and Control - Part of
Diploma in Engineering (Mechatronics)
Certificate in Mechanics - Part of Diploma in
Engineering (Marine)
Ngee Ann Polytechnic
Lead Workplace Communication and Engagement

Manage Cross Functional and Culturally Diverse


Teams

Modular Course: Lean Six Sigma Methods


Republic Polytechnic
Modular Course: Project Management

Solve Problems and Make Decisions at Supervisory


Service Quality Centre Pte. Ltd.
Level
Solve Problems and Make Decisions at Supervisory
Singapore National Employers Federation
Level

AutoCAD 2018 Basics (2D & 3D)

Certificate in Engineering Drafting and Design [Part


of Diploma in Engineering (Mechanical Technology)]
Certificate in Engineering Mechanics and Materials
[Part of Diploma In Engineering (Mechanical
Technology)]
Certificate in Thermofluid Engineering [Part of
Diploma in Engineering (Mechanical Technology)]

Computer Network Control with PLC and SCADA


Singapore Polytechnic
Data Visualisation With Tableau

Digital Confidence for Communication and


Collaboration
Digital Confidence for Cyber Security & Internet of
Things

Digital Confidence for Productivity

Digital Transformation of Manufacturing

106
Introduction to AI and Machine Learning

Manage Workplace Safety and Health Systems

Practical Approach to Cloud Computing


Singapore Polytechnic
Practical Approach to Wireless and Computer
Networks

SF Manage Quality System - 40Hrs

Technology and Applications of Digital


Transformation and Robotics

Diploma in Aerospace Engineering


Temasek Polytechnic
Diploma in Mechatronics

Solve Problems and Make Decisions at Supervisory


Training Vision Institute Pte. Ltd.
Level

107
PUBLIC TRANSPORT

Course Title Training Provider

Establish Relationship For Customer Confidence Andalus Corporation Pte. Ltd.

Manage Crisis Situations Avanta Global Pte. Ltd.

CM-360 Implementing a Crisis Management Plan


BCMI Pte. Ltd.
CM-460 Executing and Managing a Crisis
Management Plan

Build a Customer Focused Organization

Champion and Facilitate Innovation Capelle Academy Pte. Ltd.

IMPACT: Advanced Problem Solving and Decision


Making Workshop
Conduct Competency-Based Interview and Make
Hiring Decision
Centre For Competency-Based Learning
Establish Relationships For Customer Confidence
and Development Pte. Ltd.

Provide On-The-Job Training

Establish Relationships For Customer Confidence DSI Academy Pte. Ltd.

WSQ Establish Relationships For Customer


Eagle Infotech Consultants Pte. Ltd.
Confidence

Provide On-The-Job Training Focus Training Pte. Ltd.

Conduct Interviews and Make Hiring Decisions


Human Capital (Singapore) Pte. Ltd.
Develop Strategies For Manpower Planning and
Resourcing

Building Rapport To Create Selling Opportunities


Impact Management Seminars Pte. Ltd.
Effective Customer Service Skills (Building Rapport
Module)

108
Higher Nitec in Automotive Engineering

Higher Nitec in Rapid Transit Engineering


Institute Of Technical Education
Nitec in Rapid Transit Technology

Technical Engineer Diploma in Automotive


Engineering

NICF - Configure Advanced Server

NICF-Administer Server

NICF-Install and Configure Operating System (SF)


Lithan Academy Pte. Ltd.
NICF-Install and Configure Server (SF)

NICF-Statistical Thinking For Data Science and


Analytics

NICF-Support and Maintain IT Infrastructure (SF)

Mendaki Social Enterprise Network


Establish Relationships For Customer Confidence
Singapore Pte. Ltd.

Diploma in Electrical Engineering With Eco-Design

Diploma in Engineering With Business

Diploma in Mechatronics Engineering

Diploma in Robotics and Mechatronics


Nanyang Polytechnic
Evaluate Technologies To Improve Organisational
Performance (SD)

Introduction To GIS and Its Applications

Manage Operational Human Resource Policies

Text Mining and Analytics

109
Automotive Electrics and Sensor Technology -
Principles, Service and Diagnosis
Automotive Engine Technology - Principles, Service
and Diagnosis
Automotive Powertrain and Chassis Technology
Principles, Service and Diagnosis

Basic Microcontroller Programming

Computer Programming
Ngee Ann Polytechnic
Electrical Engineering

Industrial Automation

Industrial Drive Systems

Quality Assurance and Quality Control

Unmanned Systems

WSQ Conduct Crowd and Traffic Control

WSQ Establish Relationships For Customer


Confidence
NTUC LearningHub Pte. Ltd.
WSQ Perform Workplace First Aid

WSQ Write Reports

Establish Relationships For Customer Confidence Service Quality Centre Pte. Ltd.

Singapore Chinese Chamber Institute Of


Role Modelling to Establish Customer Relationship
Business

Leading Organisational Change Singapore Institute of Management

110
Airflow Modelling Using Computational Fluid
Dynamics (CFD) in Built Environment

Emerging Products in Automotive Industry

Introduction to Electromagnetic Compatibility

Robot Operating System: An Introduction


Singapore Institute of Technology
SGNDT (ISO 9712) Level II For Magnetic Particle
Testing

SGNDT (ISO 9712) Level II For Penetrant Testing

SGNDT (ISO 9712) Level II For Ultrasonic Testing

Understanding HVAC System in a Systematic Way

Talent Acquisition Singapore Management University

WSQ Manage Innovation in The Business Function Singapore Media Academy Private Limited

Innovating For Organisational Success

Manage Budgeting and Forecasting Processes For


The Business Unit

Manage Innovation in The Business Function Singapore National Employers Federation

Plan and Conduct Interviews to Facilitate Hiring


Decisions
WSQ SE: Establish Relationships For Customer
Confidence
Advanced Fire Fighting Course, STCW 2010 VI/3 Para
1

AI E-enabled Robotics For Beginners Singapore Polytechnic

Building An IoT (Internet of Things) Project

111
Business Analytics Applications

Business Forecasting

Data Visualisation For Business

Foundation IP Law

IP and Business Strategy Singapore University of Social Sciences

IP Asset Management

IP Intelligence

Patent Information and Search

Principles of Project Management

Apply Systems Thinking in Problem Solving and


SSA Academy Pte. Ltd.
Decision Making

Diploma in Electronics
Temasek Polytechnic
Diploma in Mechatronics

Conduct Interview And Make Hiring Decisions

Establish Relationship For Customer Confidence


Training Masters Workforce Institute Pte.
Ltd.
Manage Inventory

Provide On-The-Job Training

Apply Systems Thinking in Problem Solving and


Training Vision Institute Pte. Ltd.
Decision Making

112
RETAIL

Course Title Training Provider

Communicate and Relate Effectively at the


Workplace
Facilitate Effective Communication and Engagement
Absolute Kinetics Consultancy Pte. Ltd.
at the Workplace
Solve Problems and Make Decisions at Supervisory
Level

Acquire Industry Knowledge

Coach for Service Performance

Establish Relationship for Customer Confidence

Manage A Diverse Service Environment Andalus Corporation Pte. Ltd.

Manage Operations for Service Excellence

Manage Service Performance

Role Model The Service Vision

Perform Workplace First Aid Anzen Training Academy Pte. Ltd.

Write Reports Arium School Of Arts And Sciences Pte. Ltd.

Ascott International Management (2001)


Develop Service Operations (SF)
Pte. Ltd.

WSQ - Develop Service Operations


At-Sunrice Globalchef Academy Pte. Ltd.
WSQ - Innovate The Customer Experience

Communicate and Relate Effectively at The


Workplace
Comply with Workplace Safety and Health Policies
and Procedures
Facilitate Effective Communication and Engagement
Avanta Global Pte. Ltd.
at The Workplace

Manage Crisis Situations

Solve Problems and Make Decisions at Supervisory


Level

113
CM-360 Implementing a Crisis Management Plan
BCMI Pte. Ltd.
CM-460 Executing and Managing a Crisis
Management Plan
Coach for Service Performance (Optimising
Performance Through Coaching)
Project a Positive and Professional Image (Impress
Beacon Consulting Pte. Ltd.
Like a Pro)
Provide Go-the-Extra Mile Service (Engage to
Delight)
Facilitate Effective Communication and Engagement
Cambrian Academy Pte. Ltd.
at the Workplace

Build a Customer Focused Organization

Design Winning Products and Services

Develop Service Operations

Eradicating Problems and Making Effective


Decisions

Essential Skills for Negotiation

Evaluate Organization for Business Excellence

Foster Service Innovation

IMPACT: Advanced Problem Solving and Decision


Capelle Academy Pte. Ltd.
Making Workshop

Lead and Influence People

Lead with Service Vision

Negotiating Skills

Research and Analyse Business Opportunities

Results Communication

Solve Problems and Make Decisions at Supervisory


Level

Strategic Stakeholder Engagement

114
Strategize Service Operations

UP! Your Service - Building Service Partnerships Capelle Academy Pte. Ltd.

WSQ Build An Uplifting Service Culture

Workplace Training for Demonstrate the Service


Vision
Workplace Training for Implement Operations for
Service Excellence
Workplace Training for Project a Positive and
Professional Image
Caretech168 LLP
Workplace Training for Provide Go-The-Extra-Mile
Service
Workplace Training for Respond to Service
Challenges
Workplace Training for Work in a Diverse Service
Environment
Maintain Professional Image and Apply Colour
Theory

Provide Advice on Fashion and Apparels

Provide Advice on Footwear Carrie Academy International Pte. Ltd.

Provide advice on make up products

Provide Advice on Skin Care Products

Establish Relationships For Customer Confidence


Center For Competency-Based Learning
and Development Pte. Ltd.
Workplace Safety and Health-Supervisory

Certified Service Professional Version 2 (Classroom)

Coach For Service Performance

Demonstrate the Service Vision Civil Service College

Establish Relationships For Customer Confidence

Implement Operations for Service Excellence

115
Manage a Diverse Service Environment

Manage Operations For Service Excellence

Manage Service Performance


Civil Service College
Role Model The Service Vision

Work in a Diverse Service Environment

WSQ Engage in Service Innovation Initiatives

Apply Colour Theory Cosmoprof Academy Pte. Ltd.

Coach For Service Performance

Establish Relationships For Customer Confidence


DSI Academy Pte. Ltd.
Project a Positive and Professional Image

Provide Go-The-Extra-Mile Service

WSQ Demonstrate The Service Vision

WSQ Engage in Service Innovation Initiatives

WSQ Establish Relationships For Customer


Eagle Infotech Consultants Pte. Ltd.
Confidence

WSQ Foster Team Adaptability

WSQ Project a Positive and Professional Image

Adapt To Change

Demonstrate The Service Vision

Lead Workplace Communication and Engagement Eben Consultants (Far East) Pte. Ltd.

Project a Positive and Professional Image (SVCF-CS-


102C-1)

Provide Go-The-Extra-Mile Service

116
Demonstrate The Service Vision

Implement Operations For Service Excellence Eduquest International Institute Pte. Ltd.

Provide Go- The- Extra- Mile Service

Implement Operations For Service Excellence Golden Compass School Pte. Ltd.

3 Secrets to Establish Confidence and


Professionalism

7 Steps to Effective Coaching

Achieving Service Excellence

Aligning Your Service Promises

Applying Emotional Intelligence at The Workplace Impact Management Seminars Pte. Ltd.

Building Rapport to Create Selling Opportunities

Effective Customer Service Skills (Building Rapport


Module)

Effective Customer Service Skills (Module 1)

Handling Service Triggers

Provide Go-The-Extra Mile Service


Institute of Estate Agents, Singapore
Respond to Service Challenges

Apply Basic Negotiation Skills and Techniques

Develop and Establish Financial Budget and Plans

Institute of Singapore Chartered


Fundamentals of the Personal Data Protection Act
Accountants

Lead Workplace Communication and Engagement

Solve Problems and Make Decisions at Managerial


Level

117
Higher Nitec in Retail and Online Business

Nitec in Floristry Institute of Technical Education

Nitec in Retail Services

WSQ Workplace Training For ' Demonstrate The


Service Vision'
WSQ Workplace Training For ' Engage in Service
Innovation Initiatives'
WSQ Workplace Training For ' Implement
Operations For Service Excellence'
WSQ Workplace Training For ' Project a Positive and
Leacov Singapore Pte. Ltd.
Professional Image'
WSQ Workplace Training for ' Provide Go-The-Extra-
Mile Service'
WSQ Workplace Training For ' Respond To Service
Challenges'
WSQ Workplace Training For ' Work in a Diverse
Service Environment'

Apply Security Practices

Communicate and Relate Effectively at The


Workplace
Comply with Workplace Safety and Health Policies
and Procedures
Lighthouse Global Training And
Engage in Service Innovation Initiatives
Consultancy Pte. Ltd.
Facilitate Effective Communication and Engagement
at The Workplace

Provide Go-The-Extra-Mile Service

Solve Problems and Make Decisions For Supervisors

BM WSQ-Fundamentals of The Personal Data


Lithan Academy Pte. Ltd.
Protection Act

118
Acquire Industry Knowledge

Adapt To Change

Certified Service Professional (Version 2 Track 2).

Coach For Service Performance

Communicate and Negotiate Effectively at The


Workplace (Operations)

Demonstrate The Service Vision

Develop Service Operations

Engage in Service Innovation Initiatives

Establish Relationships For Customer Confidence

Facilitate Effective Communication and Engagement


at The Workplace
MENDAKI Social Enterprise Network
Foster Team Adaptability Singapore Pte. Ltd.

Implement Operations For Service Excellence

Lead With Service Vision

Manage a Diverse Service Environment

Manage Operations For Service Excellence

Manage Service Performance

Manage The Service Brand

Optimise Workforce For Service Excellence

Role Model The Service Vision

Solve Problems and Make Decisions at Supervisory


Level

Work in a Diverse Service Environment

119
Apply Colour Theory

Apply Security Practices

Certified Service Professional Programme - CSP2 (4


Days)

Comply with Legal Requirements at The Workplace

Comply With Workplace Safety and Health Policies


and Procedures_

Conduct Financial Analysis of The Business Unit (SD)

Coordinate Interaction With Customers

Develop and Implement Creative Concepts For


Visual Merchandising
Digital Strategy and the 101 of Search Engine
Optimisation (SEO)

Diploma in Business Informatics

Nanyang Polytechnic
Diploma in Business Management

Diploma in Marketing

Diploma in Visual Communication

Engage Customers through Social Media

Engage in Service Innovation Initiatives

Evaluate Technologies to Improve Organisational


Performance (SD)

Handle Retail After Sales Services

Initiate Sustainable Productivity Improvement Plan


Through Effective Change Management (SD)

Lead and Facilitate Productivity Improvement

Manage and Maintain Store Facilities

Manage Customer Relationships (CRM) in a Retail


Environment

120
Manage Finance For Retail Operations

Manage Marketing Mix

Manage Operational Human Resource Policies

Manage Quality Service Operations

Manage Retail Productivity

Manage Sales Operations

Mentorship - Culture, Not a Person

Participate in Negotiations

Perform Point of Sale Operations

Photo Editing for Social Media - (Digital Media)

Project a Positive and Professional Image


Nanyang Polytechnic
Provide Advice on Electrical and Electronic Products
(Digital Switch-Over)

Provide Advice on Fashion and Apparels

Provide Advice on Footwear.

Provide Advice on Make Up Products.

Provide Advice on Skin Care Products.

Supervise Housekeeping Standards.

Using Data Analytics to Increase ROI for Digital


Marketing Campaigns

What is Gamification?

Work Effectively in The Digital Retail Environment

Work Effectively in The Retail Environment

Work in a Diverse Service Environment

121
ES-IP-101G-1 Communicate and Relate Effectively at
The Workplace
NATC Institute Pte. Ltd.
ES-PMD-104G-1 Adapt to Change

Business Studies

Fundamentals of The Personal Data Protection Act-


Facilitate Compliance With Legislative And
Regulatory Requirements Ngee Ann Polytechnic
Lead Workplace Communication and Engagement

Solve Problems and Make Decisions at Supervisory


Level
Communicate and Relate Effectively at the
Workplace (ES-IP-101G-1)
Comply With Workplace Safety and Health Policies
and Procedures

Fundamentals of The Personal Data Protection Act

Maintain Workplace Safety and Health Policies and


Procedures (ES-JS-301G-1)

Manage Workplace Safety and Health System

NICF - Programming in HTML5 With JavaScript and


CSS3 (PCP) (SF)

WSQ Coach For Service Performance

WSQ Demonstrate The Service Vision NTUC LearningHub Pte. Ltd.

WSQ Engage in Service Innovation Initiatives

WSQ Establish Relationships For Customer


Confidence

WSQ Foster Service Innovation

WSQ Implement Operations For Service Excellence

WSQ Lead With Service Vision (MSF)

WSQ Manage a Diverse Service Environment

WSQ Manage Operations For Service Excellence

122
WSQ Manage Service Performance

WSQ Perform Workplace First Aid

WSQ Project a Positive and Professional Image

WSQ Provide Go-The-Extra Mile Service


NTUC LearningHub Pte. Ltd.
WSQ Respond to Service Challenges

WSQ Role Model The Service Vision

WSQ Work in a Diverse Service Environment

WSQ Write Reports

Coach for Service Performance

Maintain Workplace Safety and Health Policies and


Pharmaceutical Society of Singapore
Procedures (Supervisory)
Solve Problems and Make Decisions at Supervisory
Level

Basic Demand Forecasting Techniques

Creativity and Innovation Workshop Republic Polytechnic

Diploma in Customer Experience Management With


Business
Authentic Coaching Strategies to Build Trust and
Results

Develop Service Recovery Framework

Engage in Service Innovation Initiatives (Core) Rohei Corporation Pte. Ltd.

Lead With Service Vision

Work in a Diverse Service Environment (Generic)

Participate in Negotiations Seraphcorp Institute Pte. Ltd.

123
Analyse Service Quality and Customer Satisfaction

Coach For Service Performance

Communicate and Relate Effectively at The


workplace
Communicate and Relate Effectively at The
Workplace (Chinese)
Comply with workplace safety and health policies
and procedures

Demonstrate The Service Vision

Develop Service Operations

Develop Service Recovery Framework

Drive Customer Loyalty For Service Excellence

Drive Service Quality and Customer Satisfaction

Service Quality Centre Pte. Ltd.


Engage in Service Innovation Initiatives

Establish Relationships For Customer Confidence

Evaluate Organisation For Business Excellence

Facilitate The Implementation of a Productivity


Framework

Foster Service Innovation

Foster Team Adaptability

Implement Operations For Service Excellence

Innovate The Customer Experience

Lead With Service Vision

Lead Workplace Communication and Engagement

Manage a Diverse Service Environment

124
Manage Operations For Service Excellence

Manage Partnerships For Service Excellence

Manage Service Performance

Manage Workplace Safety and Health System

Project a Positive and Professional Image


Service Quality Centre Pte. Ltd.
Provide Go-The-Extra-Mile Service

Respond To Service Challenges

Role Model The Service Vision

Solve Problems and Make Decisions at Supervisory


Level

Work in a Diverse Service Environment

Fundamentals of The Personal Data Protection Act Singapore Academy of Law

Apply Basic Negotiation Skills and Techniques

Apply Basic Negotiation Skills and Techniques (in


Chinese)

Cultivate and Manage Service Performance

Develop New Products/ Services

Engage in Service Innovation

Singapore Chinese Chamber Institute of


Foster Service Innovation
Business

Fundamentals of The Personal Data Protection Act

Manage Service Operations and Performance

Optimise Performance in Diverse Service


Environment

Optimise Workforce For Service Excellence

Respond to Service Challenges

125
Role Modelling to Establish Customer Relationship

Singapore First Aid Training Centre Pte.


Perform Workplace First Aid
Ltd.
Developing and Engaging Your Team For Workplace
Success
Developing Self Effectiveness For Business
Performance

Fundamentals of The Personal Data Protection Act


Singapore Institute of Management
Innovative Problem Solving and Decision Making

Leading Organisational Change

The Job of The Manager (JOMAN): Essential


Managerial Techniques
WSQ An Introduction to The Fundamentals of The
Personal Data Protection Act For Non-Legal Singapore Media Academy Private Limited
Personnel

Adapt to Change

BM WSQ: Apply Basic Negotiation Skills and


Techniques

Coach For Service Performance

Communicate and Relate Effectively at The


Workplace

Contribute Towards a Learning Organisation

Engage in Service Innovation Initiatives


Singapore National Employers Federation
Evaluate and Interpret Financial Reports

Facilitate Effective Communication and Engagement


at The Workplace
Facilitate The Implementation of a Productivity
Framework

Foster Service Innovation

Foster Team Adaptability

Fundamentals of The Personal Data Protection Act

126
Implement Operations For Service Excellence

Lead Workplace Communication and Engagement

Manage Budgeting and Forecasting Processes For


The Business Unit

Optimise Workforce For Service Excellence

Provide Excellent Customer Service

Role Model The Service Vision

Solve Problems and Make Decisions at Managerial


Singapore National Employers Federation
Level
Solve Problems and Make Decisions at Supervisory
Level
The Art of Responding To Customer Service
Challenges

Work in a Diverse Service Environment

WSQ SE: Demonstrate The Service Vision

WSQ SE: Establish Relationships For Customer


Confidence

WSQ SE: Provide Go-The-Extra-Mile Service

Attract 3X More Customers and Clients

Effective Digital Marketing and Sales

Introduction to Service Innovation Singapore Polytechnic

Transform Your Business with eCommerce

WSQ Fundamentals of The Personal Data Protection


Act
Singapore Training and Development
Coach For Service Performance
Association (STADA)

127
Adapt to Change

Apply Systems Thinking in Problem Solving and


Decision Making
Communicate and Relate Effectively at The
Workplace
Comply with Workplace Safety and Health Policies
and Procedures

Contribute Towards a Learning Organisation

Facilitate Effective Communication and Engagement


at The Workplace
SSA Academy Pte. Ltd.
Facilitate The Implementation of a Productivity
Framework

Foster Team Adaptability

Lead Workplace Communication and Engagement

Maintain Workplace Safety and Health Policies and


Procedures
Solve Problems and Make Decisions at Managerial
Level
Solve Problems and Make Decisions at Supervisory
Level

Diploma in Retail Management Temasek Polytechnic

Facilitate Effective Communication and Engagement The Singapore Contractors Association


at the Workplace Limited

A Business Mindset! TLG Holdings Pte. Ltd.

Tourism Management Institute of


Direct Market Research
Singapore Pte. Ltd.
Comply With Workplace Safety and Health Policies Training Masters Workforce Institute Pte.
and Procedures Ltd.

Establish Relationship For Customer Confidence


Training Masters Workforce Institute Pte.
Maintain Workplace Safety and Health Policies and Ltd.
Procedures

128
Adapt to Change

Analyse Service Quality and Customer Satisfaction

Apply Systems Thinking in Problem Solving and


Decision Making

Champion a Service Excellence Ethos (24Hrs)

Champion Service Innovation (24 Hrs)

Communicate and Relate Effectively at The


Workplace

Contribute Towards a Learning Organisation

Demonstrate The Service Vision

Develop Service Operations

Develop Service Recovery Framework (16HRS)

Drive Customer Loyalty For Service Excellence (8 Training Vision Institute Pte. Ltd.
Hours)
Drive Service Quality and Customer Satisfaction (24
hrs)

Engage in Service Innovation Initiatives

Evaluate Organisation For Business Excellence (24


Hrs)
Facilitate Effective Communication and Engagement
at The Workplace
Facilitate The Implementation of a Productivity
Framework

Foster Service Innovation

Foster Team Adaptability

Implement Operations For Service Excellence

Innovate The Customer Experience (24 Hrs)

Lead With Service Vision

129
Lead Workplace Communication and Engagement

Maintain Workplace Safety and Health Policies and


Procedures

Manage Partnerships For Service Excellence

Manage The Service Brand (24HRS)

Project a Positive and Professional Image

Provide Go-The-Extra-Mile Service


Training Vision Institute Pte. Ltd.
Respond to Service Challenges

Solve Problems and Make Decisions at Managerial


Level
Solve Problems and Make Decisions at Supervisory
Level

Strategise Service Operations (24 Hrs)

Strategise Workforce For Service Excellence (24 Hrs)

Work in a Diverse Service Environment

Colour Artistry

Fragrance Dynamics
Urban Beauty Academy Pte. Ltd.
Make Up Dynamics

Skin Care Dynamics

Implement Operations For Service Excellence


William Angliss Institute Pte. Ltd.
Manage Service Performance

Demonstrate The Service Vision

Project a Positive and Professional Image


Xprienz Pte. Ltd.
Provide Go The Extra Mile Service

Respond to Service Challenges

130
SEA TRANSPORT

Course Title Training Provider

Establish Relationship For Customer Confidence Andalus Corporation Pte. Ltd.

Association of Singapore Marine


Perform Rigger and Signalman Tasks
Industries (ASMI)

Manage Crisis Situations Avanta Global Pte. Ltd.

CM-360 Implementing a Crisis Management Plan

CM-460 Executing and Managing a Crisis Management


Plan
BCMI Pte. Ltd.
CC-350 Implementing a Crisis Communication Plan

CC-450 Executing and Managing a Crisis


Communication Plan

Champion and Facilitate Innovation

Research and Analyze Business Opportunities

Negotiating Skills
Capelle Academy Pte. Ltd.
Essential Skills For Negotiation

Strategic Stakeholder Engagement

Build a Customer Focused Organization

Conduct Competency - Based Interview and Make


Hiring Decision
Develop and Implement In-House Competency and Center For Competency - Based Learning
Career Pathing Framework And Development Pte. Ltd.

Establish Relationships For Customer Confidence

Establish Relationships For Customer Confidence DSI Academy Pte. Ltd.

WSQ Establish Relationships For Customer Confidence Eagle Infotech Consultants Pte. Ltd.

Conduct Interviews and Make Hiring Decisions


Human Capital (Singapore) Pte. Ltd.
Resolve Grievances and Disputes

131
Implement Manpower Planning Processes

Develop Strategies For Manpower Planning and


Resourcing
Develop and Evaluate a Framework For Managing
Conflict, Grievances and Disputes

Support Individual Learning and Development

Develop and Implement In-House Competency


Framework

Manage Employee Relations

Building Rapport to Create Selling Opportunities


Impact Management Seminars Pte. Ltd.
Effective Customer Service Skills (Building Rapport
Module)
Institute of Singapore Chartered
Apply Basic Negotiation Skills and Techniques
Accountants

Higher Nitec in Maritime Business Institute of Technical Education

NICF-Statistical Thinking For Data Science and


Lithan Academy Pte. Ltd.
Analytics.
MENDAKI Social Enterprise Network
Establish Relationships For Customer Confidence
Singapore Pte. Ltd.

Participate in Negotiations
Nanyang Polytechnic
Conduct Financial Analysis of The Business Unit (SD)

Marine and Offshore Technology


Ngee Ann Polytechnic
Automation and Mechatronic Systems

WSQ Establish Relationships For Customer Confidence


NTUC LearningHub Pte. Ltd.
WSQ Supervise Safe Lifting Operations

Ong Teng Cheong Labour Leadership


Resolve Grievances and Disputes.
Institute

Perform Rigger and Signalman Tasks


PSA Corporation Limited
Supervise Safe Lifting Operations

Participate in Negotiations Seraphcorp Institute Pte. Ltd.

132
Establish Relationships For Customer Confidence Service Quality Centre Pte. Ltd.

Role Modelling to Establish Customer Relationship


Singapore Chinese Chamber Institute of
Business
Apply Basic Negotiation Skills and Techniques

Developing Self Effectiveness For Business


Performance
Singapore Institute of Management
Dynamic Planning and Execution For Managers

Learning and Development


Singapore Management University
Talent Acquisition

Singapore Media Academy Private


WSQ Manage Innovation in The Business Function
Limited

Innovating For Organisational Success

Manage Innovation in The Business Function

Evaluate and Interpret Financial Reports

Manage Budgeting and Forecasting Processes For The


Business Unit
WSQ SE: Establish Relationships For Customer
Confidence Singapore National Employers
Plan and Conduct Interviews To Facilitate Hiring Federation
Decisions

Manage Grievances, Discipline and Disputes

BM WSQ: Apply Basic Negotiation Skills and


Techniques
Develop and Evaluate a Framework For Managing
Conflict, Grievances and Disputes

Implement Manpower Planning Processes

Basic Occupational Safety and a Security Training


Courses, STCW 2010 Code Section A VI/1 Para 2

Benefits of Using Analytics For Start-Ups and SMEs


Singapore Polytechnic
Certificate of Competency Class 1 and 2 Deck Officer

Certificate of Competency Class 1 and 2 Marine


Engineer Officer

133
Certificate Of Competency Class 5 Marine Engineer
Officer (Graduate Mechanical Engineer)

Diploma in Maritime and Offshore Management

Electronic Navigation Systems Course, STCW 2010 II/1


Para 5
Emergency Occupational Safety and Survival
Revalidation Course

High Voltage Installations Operation

Introduction to Data Analytics and Applications

Marine Engineering

Maritime Business Singapore Polytechnic

Nautical Studies

Navigation Control Course, STCW 2010 II/2 Para 2.2

Operational Use of Electronic Chart Display and


Information Systems (ECDIS)

Proficiency in Designated Security Duties

Proficiency in Survival Craft and Rescue Boat - Other


Than a Fast Rescue Boat, STCW 2010 VI/2 Para 1

Robotic Process Automation

Ship Security Officer (SSO)

Principles of Shipping Operations and Practices

Principles of Shipping Documentation and Practices Singapore Shipping Association

Principles of Shipbroking and Chartering

ST Electronics (Training and Simulation


Ship Security Officer
Systems) Pte. Ltd.

WSQ Perform Rigger and Signalman Tasks


THT Academy Pte. Ltd.
WSQ Supervise Safe Lifting Operations

A Business Mindset! TLG HOLDINGS PTE. LTD.

134
Conduct Interview and Make Hiring Decisions
Training Masters Workforce Institute Pte
Ltd
Establish Relationship For Customer Confidence

Champion a Service Excellence Ethos (24Hrs) Training Vision Institute Pte. Ltd.

Basic Occupational Safety and Security Training


Wavelink Maritime Institute Pte. Ltd.
(BOSST)

135
SECURITY

Course Title Training Provider

Deploy Security Equipment

Handle Security Incidents and Services

Manage Disorderly Conduct and Threatening


Behaviour
Absolute Kinetics Consultancy Pte. Ltd.
Perform Monitoring and Reporting Duties at
Central Command Centre

Recognise Terrorist Threats

Security Screening Management (Conduct Security


Screening of Person and Bag)

Perform Workplace First Aid Anzen Training Academy Pte. Ltd.

WSQ Conduct Operation Briefing and Debriefing Apro Training Centre Pte. Ltd.

Operate Basic Security Equipment Certis Cisco Security Pte. Ltd.

Assist in the Evacuation of Premises


Knowledgetree Training Centre Pte. Ltd.
Operate Basic Security Equipment

WSQ Achieve Work Effectiveness in Security


Environment

WSQ Assess and Address Security Risks

WSQ Assist in The Evacuation of Premises NTUC LearningHub Pte. Ltd.

WSQ Conduct Operation Briefing and Debriefing

WSQ Conduct Security Screening and Search of


Vehicles

136
WSQ Conduct Security Screening of Person and Bag

WSQ Contribute to The Management of Security


Incidents

WSQ Develop a Manpower Deployment Plan

WSQ Handle Enquiries and Requests

WSQ Induct Security Personnel

WSQ Manage and Resolve Conflict in Security


Environment

WSQ Manage Disorderly Conduct and Threatening


Behaviour

WSQ Manage Security Agency Within Legal


Framework

NTUC LearningHub Pte. Ltd.


WSQ Manage Security Emergencies

WSQ Manage Security Operations

WSQ Monitor and Review Security Operations

WSQ Operate Basic Security Equipment

WSQ Perform Investigation Activities In


Compliance With Legal Requirements

WSQ Perform Security Operations Within Legal


Framework

WSQ Perform Supervisory Duties Within Legal


Framework

WSQ Perform Workplace First Aid

WSQ Recognise Terrorist Threats

137
Assess and Address Security Risks

Assess and Manage Security Risk Control Measures

Manage Disorderly Conduct and Threatening


Behaviour

Conduct Operation Briefing and Debriefing

Conduct Security Screening and Search of Vehicles

Conduct Security Screening of Person and Bag

Contribute to The Management of Security


Incidents

Deploy Security Equipment

Develop a Manpower Deployment Plan Security Industry Institute (SII)

Induct Security Personnel

Manage and Resolve Conflict in Security


Environment

Manage Disorderly Conduct and Threatening


Behaviour

Manage Performance of Security Personnel

Manage Recruitment and Selection of Security


Personnel

Manage Security Agency Within Legal Framework

Manage Security Business

Manage Security Emergencies

138
Manage Security Operations

Monitor and Review Security Operations

Operate Basic Security Equipment

Perform Monitoring and Reporting Duties at


Central Command Centre

Perform Security Operations Within Legal


Security Industry Institute (SII)
Framework

Perform Supervisory Duties Within Legal


Framework

Plan and Implement Security Systems

Prepare and Submit Tender For Security Services

Recognize Terrorist Threats

Perform Workplace First Aid Singapore First Aid Training Centre Pte. Ltd.

Perform Security Command Centre Activities at


Client's Premises
Temasek Polytechnic
Provide Guard and Patrol Services

139
SOCIAL SERVICE

Course Title Training Provider

Nitec in Community Care and Social Services Institute of Technical Education

Diploma in Social Sciences (Social Work) Nanyang Polytechnic

Bachelor of Arts in Psychology Nanyang Technological University

Bachelor of Arts

Graduate Diploma in Social Work National University of Singapore

Master of Social Work

Business and Social Enterprise


Ngee Ann Polytechnic
Psychology Studies

Diploma in Health Management and Promotion Republic Polytechnic

Applied Drama and Psychology Singapore Polytechnic

Diploma in Psychology Studies Temasek Polytechnic

140
TOURISM

Course Title Training Provider

WSQ - Develop and Implement Budget


At-Sunrice GlobalChef Academy Pte. Ltd.
WSQ - Manage Training

Attractions Operations and Services

Customer Service and Communication

Event Promotion and Operations

Higher Nitec in Event Management

Higher Nitec in Landscape Management and Design


Institute of Technical Education
Higher Nitec in Leisure and Travel Operations

Introduction to Tourism

Nitec in Travel and Tourism Services

Nitec in Urban Greenery and Landscape

Tour Operations and Ticketing

Diploma in Business Management

Diploma in Hospitality and Tourism Management

Diploma in Industrial Design

Diploma in Marketing Nanyang Polytechnic

Diploma in Spatial Design

Diploma in Visual Communication


Modular Certificate in Customer Relationship
Management [Part of Diploma in Business Practice
(Customer Relationship and Service Management)]

141
Modular Certificate in Service Management [Part of
Diploma in Business Practice (Customer Relationship
and Service Management)]
Modular Certificate in Tourism Management [Part
of Diploma in Business Practice (Hospitality and
Tourism Management)]
Post Diploma Certificate in Customer Focused
Innovation [Part of Specialist Diploma in Service
Experience Design and Innovation]
Post Diploma Certificate in Experience Design and
Management [Part of Specialist Diploma in Service
Experience Design and Innovation]
Post-Diploma Certificate in Design Practice [Part of
Specialist Diploma In Visual Communication]
Post-Diploma Certificate in User Experience Design
(Specialist Diploma in User Experience Design and
Management)
Post-Diploma Certificate in User Experience
Management (Specialist Diploma in User Experience
Design and Management)

Accounting and Finance Ngee Ann Polytechnic

Business Analytics

Business Communications

Business Innovation and Strategy

Business Management

Business Planning and Administration

Business Statistics

Business Studies

Customer Relationship Management

Decision Support Applications

142
Fundamentals of Operations and Logistics

Hotel and Leisure Facilities Management

Human Capital Management

Landscape Design and Horticulture

Principles of Business Law

Principles of Economics

Principles of Marketing Ngee Ann Polytechnic

Service Operations Management

Social Media - Metrics and Analytics

Social Media Marketing and Communications

Social Media Strategies

Tourism and Resort Management

Veterinary Bioscience

Monitor Income and Expenses Project Dignity Pte. Ltd.

Diploma in Customer Experience Management With


Business

Diploma in Integrated Events Management


Republic Polytechnic
Modular Course: Customer Relationship
Management

Modular Course: Event Operations Management

Create Customer Experience

Create Customer Experience (Mandarin)


Singapore Chinese Chamber Institute of
Business
Tourist Guides - NC/NAP

Tourist Guides - NC/NAP (Mandarin)

143
Advanced Communication Strategies: Using
Strategic Persuasion to Get What You Want
Breakthrough Project Management - From
Stakeholders Perspective

Business Analytics in Practice

Business Model and Technology Innovation

Certified Analytical Professional

Data Analytics @ Work

Data Analytics For Managers

Designing an Exceptional Customer Experience

Digital Business: Technologies and Transformation

Digital Marketing - Search Engine Marketing

Digital Marketing - Social Media Marketing


Singapore Management University
Finance Essentials For Business Success

Foundations of Brand Storytelling

Innovating to Achieve High Service Performance

Innovation Management Tool ‘Design Thinking’

Introduction to Opportunity Recognition and


Ideation Management
Introduction to The Organizational Aspects of
Making Innovation Work

Leading a Service Centric Culture

Lean Six Sigma Black Belt Certification

Lean Six Sigma Green Belt Certification

Middle Managers' Role in Strategy Implementation -


The Lynchpin of Success
The Financial Potential and Risks of New Business
Ideas

144
Turning Innovation Concepts into Business Cases

WSQ Develop and Implement Budget

WSQ Develop and Implement Business Strategies

WSQ Develop Risk Management Plans Singapore Spa Institute Pte. Ltd.

WSQ Manage Training

WSQ Monitor Income and Expenses

IT-Enabled Business Transformation

Pricing Singapore University of Social Sciences

Services Marketing
Customer Service Excellence (Modular Unit
stackable to Specialist Diploma in Hotel Operations
and Management) Temasek Polytechnic
Diploma in Hospitality and Tourism Management

Develop Risk Management Plan

Manage Budget

Promote Singapore as Tourist Destination

Tourist Guides - NC/NAP

Tourism Management Institute of


Tourist Guides - NC/NAP (Mandarin)
Singapore Pte. Ltd.

WSQ Create Customer Experience

WSQ Create Customer Experience (Mandarin)

WSQ Develop and Implement Business Strategies

WSQ Manage Training

Tourist Guides-NC/NAP William Angliss Institute Pte. Ltd.

145
TRAINING AND ADULT EDUCATION

Course Title Training Provider

Facilitate Effective Communication and Engagement


at The Workplace
Absolute Kinectics Consultancy Pte. Ltd.
Solve Problems and Make Decisions at Supervisory
Level

WSQ Cultivate Workplace Relationships Alue Singapore Pte. Ltd.

Coach For Service Performance

Manage a Diverse Service Environment


Andalus Corporation Pte. Ltd.
Manage Service Performance

Role Model The Service Vision

WSQ - Innovate The Customer Experience At-Sunrice Global Chef Academy Pte. Ltd.

Solve Problems and Make Decisions at Supervisory


Avanta Global Pte. Ltd.
Level
Coach For Service Performance (Optimising
Beacon Consulting Pte. Ltd.
Performance Through Coaching)

Facilitate Effective Work Teams (ES-IP302G-1) Cambrian Academy Pte. Ltd.

Emotional Intelligence: The Cutting Edge of


Leadership

Eradicating Problems and Making Effective Decisions

Foster Service Innovation

IMPACT: Advanced Problem Solving and Decision


Capelle Academy Pte. Ltd.
Making Workshop
Solve Problems and Make Decisions at Supervisory
Level

Strategize Service Operations

Synergizing For Success

146
WSQ Apply Emotional Competence to Manage Self
and Team

WSQ Facilitate Effective Work Teams Eagle Infotech Consultants Pte. Ltd.

WSQ Foster Team Adaptability

Adapt to Change
Eben Consultants (Far East) Pte. Ltd.
Lead Workplace Communication and Engagement

Effective Problem Solving and Decision Making Everest Innovation Pte. Ltd.

7 Steps to Effective Coaching Impact Management Seminars Pte. Ltd.

Lighthouse Global Training and


Solve Problems and Make Decisions For Supervisors
Consultancy Pte. Ltd.

Adapt to Change

Apply Emotional Competence to Manage Self and


Team

Build Team Relationships

Coach For Service Performance

Develop Self

Enable People

Encourage People
MENDAKI Social Enterprise Network
Facilitate Effective Communication and Engagement Singapore Pte. Ltd.
at The Workplace

Facilitate Effective Work Teams

Foster Team Adaptability

Lead Team

Manage a Diverse Service Environment

Manage Service Performance

Role Model The Service Vision

147
Solve Problems and Make Decisions at Supervisory
Level

Support Team

Apply Emotional Competence to Manage Self and


Nanyang Polytechnic
Others in Business Context (SD)

Lead Workplace Communication and Engagement Ngee Ann Polytechnic

WSQ Coach For Service Performance

WSQ Foster Service Innovation

WSQ Manage a Diverse Service Environment

WSQ Manage a Diverse Service Environment NTUC LearningHub Pte. Ltd.


Powered By John Maxwell

WSQ Manage Service Performance


WSQ Role Model The Service Vision

Advance Your Influence and Communication Skills


With Emotional Intelligence (Includes Follow-Up ROHEI Corporation Pte. Ltd.
Group Coaching session)

Engage People Seraphcorp Institute Pte. Ltd.

Analyse Service Quality and Customer Satisfaction

Coach For Service Performance

Foster Service Innovation

Innovate The Customer Experience


Service Quality Centre Pte. Ltd.
Lead Workplace Communication and Engagement

Manage a Diverse Service Environment

Manage Service Performance

Role Model The Service Vision

148
Build Team Relationships

Cultivate and Manage Service Performance

Develop Self

Enable People

Encourage People

Singapore Chinese Chamber Institute of


Foster Service Innovation
Business

Lead Team

Manage Self

Manage Service Operations and Performance

Role Modelling to Establish Customer Relationship

Support Team

Developing and Engaging Your Team For Workplace


Success
Developing Self Effectiveness For Business
Performance

Dynamic Planning and Execution For Managers


Singapore Institute of Management
Innovative Problem Solving and Decision Making

Mastering Personal Effectiveness and Emotional


Competence
The Job of The Manager (JOMAN): Essential
Managerial Techniques

Role of Effective Managers - Connecting The Dots!


Singapore Management University
Talent Management For Business Leaders

149
Adapt To Change

Apply Emotional Competence To Manage Self and


Others in a Business Context
Apply Systems Thinking in Problem Solving and
Decision Making

Coach For Service Performance

Contribute Towards a Learning Organisation

Develop a Work Team


Singapore National Employers Federation
Foster Service Innovation

Foster Team Adaptability

Role Model The Service Vision

Solve Problems and Make Decisions at Managerial


Level
Solve Problems and Make Decisions at Supervisory
Level

Support Your Team Creatively

Singapore Training and Development


Coach For Service Performance
Association (STADA)
ACTA (5th version) Module 2 Design a Learning
Experience
ACTA (5th version) Module 3 Prepare and Facilitate a
Learning Experience
Diploma in Adult and Continuing Education (2nd
Version) CM1 Develop Practice Through Reflection
(RP)
Diploma in Adult and Continuing Education (2nd Singapore University of Social Sciences
Version) CM3 Conduct a Training Needs Analysis
(TNA)
Diploma in Adult and Continuing Education (2nd
Version) CM4 Develop Curriculum and Instruction
For Adult Learning Programme (DCI)
Diploma in Adult and Continuing Education (2nd
Version) CM5 Develop and Review Competency-
Based Assessment (AD)

150
Diploma in Adult and Continuing Education (2nd
Version) EM1 Develop Assessment Tools
Diploma in Adult and Continuing Education (2nd
Version) EM2 Evaluate an Adult Learning
Programme
Diploma in Adult and Continuing Education (2nd
Version) EM3 Design and Develop an e-Learning
Programme
Diploma in Adult and Continuing Education (2nd
Version) EM4 Develop a Workplace Learning Plan
Diploma in Adult and Continuing Education (2nd
Version) EM5 Develop an On-The-Job Training
Programme
WSQ Advanced Certificate in Training and Singapore University of Social Sciences
Assessment (ACTA) (5th version)
WSQ Diploma in Adult and Continuing Education
(DACE)
WSQ SDAF AF1 (B): Facilitate Mindset Shifts For
Impactful Change
WSQ SDAF AF2: Use Blended Learning to Deliver
Effective Learning Facilitation
WSQ SDAF AF4: Brand Yourself For Professional
Success in a Digital Age
WSQ Specialist Diploma in Advanced Facilitation
(SDAF) - AF3: Use Process Facilitation To Achieve
Desired Group Outcomes
Adapt to Change

Apply Emotional Competence to Manage Self and


Others in a Business Context
Apply Emotional Competence to Manage Self and
Team
Apply Systems Thinking in Problem Solving and
Decision Making

Contribute Towards a Learning Organisation


SSA Academy Pte. Ltd.
Develop a Work Team

Facilitate Effective Work Teams

Foster Team Adaptability

Solve Problems and Make Decisions at Supervisory


Level
Solve Problems and Make Decisions at Managerial
Level

151
Cultivate Workplace Relationships and Diversity

Develop Team Leaders Through Capability Training Masters Workforce Institute Pte.
Development and Coaching Ltd.
Lead Team Leaders to Develop Business Strategies
and Governance Management

Analyse Service Quality and Customer Satisfaction

Facilitate Effective Communication and Engagement


at The Workplace
Facilitate Effective Communication and Engagement
at The Workplace (Contextualised)

Foster Service Innovation Training Vision Institute Pte. Ltd.

Innovate The Customer Experience (24 HRS)

Lead workplace communication and engagement

Lead Workplace Communication and Engagement


(Contextualised)

Manage Service Performance William Angliss Institute Pte. Ltd.

152
WHOLESALE TRADE

Course Title Training Provider

Strategic Stakeholder Engagement Capelle Academy Pte. Ltd.

Centre for Competency-Based


Implement Work Plans and Monitor Performance
Learning and Development Pte. Ltd.
CLG-SS-201E-1 Implement Work Plans and Monitor
Focus Training Pte. Ltd.
Performance

Higher Nitec in Maritime Business


Institute of Technical Education
Higher Nitec in Retail and Online Business

NICF-Statistical Thinking For Data Science and Analytics Lithan Academy Pte. Ltd.

Diploma in Business Management

Modular Certificate in Auditing and Financial Reporting


Nanyang Polytechnic
[Part of Diploma in Business Practice (Accounting)]
Modular Certificate in Financial Management [Part of
Diploma in Business Practice (Accounting)]

Descriptive Analytics

Driving Trade and Business with Enterprise Resource


Planning

Fundamentals of Operations and Logistics

Growing Trade and Business in The Digital Marketplace

Growing Trade and Business 4.0

International Business Ngee Ann Polytechnic

International Logistics and Supply Chain Management

International Trade Management

International Purchasing Management

Predictive Analytics

Supply Chain Management

153
Warehousing and Materials Handling

Creativity and Innovation Workshop

Diploma in Industrial and Operations Management


Republic Polytechnic
Diploma in Mass Communication

Diploma in Supply Chain Management

Innovating For Organisational Success


Singapore National Employers
Manage Budgeting and Forecasting Processes For The Federation
Business Unit

Diploma in Logistics and Operations Management Temasek Polytechnic

154

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