Having your 

roller shutter and sectional garage doors regularly maintained and serviced will save you
a lot money and also prolong the life of you products. Even though that’s the case, caution should
also be taken when it comes service and maintaining roller shutters. In many jurisdictions roller
shutter services must conform to all relevant SANS standards, OHS ACT (occupational health and
safety act) regulations and all other legislation that might be relevant with the service. And must be
carried out in accordance with prevailing industry norms and best practice and will always comply with
Original Equipment Manufacturer (OEM) requirements. At a absolute minimum, as according to
various quality standards, Roller shutters should be serviced at least two times every 12 months.

Its always recommended that you service your roller shutters often as possible in order to pick up
early faults and help prevent future losses. The frequency of service highly depends on the nature of
the roller shutter and its usage profile environment, high frequency usage will make a roller shutter
more prone or susceptible to general wear and tear. In some circumstances like a high traffic
instances regular servicing is requirement and in others it’s a security profile and insurance
requirement and/or legal requirement.

When it comes to servicing roller shutters, Xpanda has a number of options both on contract and on-
call:

1. Roller shutter service and maintenance contracts offered directly by Xpanda.

2. Roller shutter service and maintenance contracts offered by independent entities, meeting
standards as required by the OEM Xpanda as well as any applicable governing law and/or
regulations.
3. Ongoing service and maintenance by on-site facilitators or technicians sufficiently trained and
qualified for successful execution and ensure that the on-site staff compliment and
maintenance regime is sufficient to maintain the appropriate service levels and system
performance.

Professional roller shutter service and maintenance engagements will always ensure that it reports on
the following yet not limited to; system availability (averaged per week), maintenance work (including
% of scheduled maintenance work completed), daily checks performed, maintenance plan for the next
month, the latest spares inventory, asset register up to date including equipment data and outstanding
maintenance issues.

Again above all within reason and with prior arrangement with Xpanda, Xpanda is available to;
assisting with emergency repairs, re training of onsite operators and/or technicians, continuous
training of check-in of roller shutter doors staff, providing of system data and/or statistic,
recommending improvements on maintenance procedures and continuous co-operating with you on
all security related issues.

Whether it’s for a simple roller shutter garage door for home or business, a manual or electrically
operated roller shutter door or more complex industrial roller shutters, service is vital to keeping the
product in the best working conditions to avoid any costly repair services, emergency calls or
compromise in your security or safety. At Xpanda we have a dedicated research, service teams, and
our expert roller shutter consultants are always just a call away to assist with any information
regarding our quality strategies and process to give you the confidence you need regarding our roller
shutter products.

Shutter Maintenance
Roller Shutter Maintenance
It is your statutory obligation to ensure your roller shutter is maintained at
regular intervals.
Every roller shutter has moving parts and is subject to forces which cause wear and
tear to its components and a defective roller shutter can potentially result in
property damage and more importantly, is a risk to the safety of any person in its
vicinity.
It is therefore essential to service and maintain your shutter at regular intervals.

Benefits of Maintaining your Roller Shutter:

• Fulfilling your statutory obligation
• Ensure safety to you and your work colleagues/members of public/family
• Proper operation of the shutter
• Protects your warranties
• Enhance the longevity of the shutter
• Prevent possible loss of business
• Prevent expensive repairs
• Prevent possible property damage
• Peace of mind
Munster Roller Shutters & Doors ltd operates a Maintenance Service and can
maintain your shutter on a once off basis as required or under a maintenance
contract.

Maintenance Details:
Once off maintenance:
Just call our Repair & Maintenance department and we will organise for one of our
technicians to visit your premises at your convenience, and service your roller
shutter. Upon completion you will receive a service docket indicating the
condition of the shutter and whether or not it requires any further attention
or replacement parts. Should this be the case, you will receive a separate
written quotation for same.
Maintenance Contract:
Munster Roller Shutters can offer a maintenance contract to suit your requirements
and as we schedule the pre-planned visits, it takes the responsibility and hassle
from the customer. . Upon completion you will receive a written report for your
records indicating the condition of the shutter and whether or not it requires any
further attention or replacement parts. Should this be the case, you will receive a
separate written quotation for same.
A maintenance contract automatically offers discounts on normal unplanned repairs
and guarantees out of hour’s service.

Maintenance Checklist:
Laths and endlocks:
• Check all laths for damage, especially at ends. Replace or resecure damaged end
locks.
• Check for alignment of bottom lath. If there is a rubber seal on bottom lath, check
for deterioration.
• Check that curtain runs freely
Channels:
• Check for damage. Remove old compacted grease and regrease.
• Check that curtain runs freely within channel.
Roller:
• Check that it turns freely by operating shutter. Check that bearings are running
freely and are not damaged.
• Oil bearings.
Gears / Drive chain:
• Check for free operation, wear or breakage and alignment
Motor:
• Check operation.
Safety brake:
• Check for operation
Hand chain:
• For manual hand chain shutters, check that hand chain is present and that it
operates.
• For electrically operated shutters check that manual override system operates
Fusible link: (Fire Roller Shutters only)
• Remove Fusible link and check for controlled decent. Replace Fusible link
afterwards and reset shutter.
Limits:
• Check that door stops automatically when it reaches the top or bottom of its cycle.
Reset limit if necessary.
• Also check for wear.
Balance of springs:
• Check balance (charge) and adjust as necessary

1. General Safety Precautions

• The operator of any motorised shutter must ensure that the line of travel is clear
and that no persons are standing under the shutter.
• Control devices for electric motors are of a deadman type, do not override this
system.
• Fire shutters should be regularly maintained.
• Avoid painting near the mechanisms of a fire shutter as this could interfere with
the door closing.
• Avoid blocking fire doors with obstacles.
• When lifting manual shutters use safe lifting techniques.
• Maintenance / repairs should only be carried out by trained and experienced
personnel.
If in doubt about the safety of a shutter contact us immediately

Munster Roller Shutters.

Tel: 021-4886780
Mobile: 086-1724889
Email: [email protected]
 NYC & NJ Finest Doorman Blog

Preventative Maintenance for Rolling

Steel Gate Doors (Roll-Up Doors)
Posted by Gray Decker Ariam on Jul 2, 2017 4:03:16 PM


 Share


PREVENTATIVE MAINTENANCE PLANS FOR ROLLING STEEL

DOORS (ROLL-UP DOORS, COILING DOORS)
Benefits of a Preventive Maintenance Program for Your Roll-Up Door: 

✓ Increase operational efficiency, safety, and reliability

✓ Extend useful life of your equipment
✓ Reduce probability of equipment malfunctioning
✓ Decrease costly downtime
✓ Decrease long-term repair expense
✓ Establish relationship with experienced, service-oriented professionals

Schedule a Service
Troubleshooting Guide for Rolling Service Doors
1. PROBLEM: The rolling door is hard to raise but easy to lower.
- SOLUTION: Springs require more turns. Raise the door to a fully opened position and add spring tension (1/8
turn at a time) until the same resistance is felt lowering the door as is felt raising the door. Adjust tension wheel
with steel winding bards 3’ long and diameter ½” or ¾”.

2. PROBLEM: The rolling door is hard to lower but easy to raise.

- SOLUTION: Springs require fewer turns. Raise door to fully opened position and remove spring tension (1/8
turn at a time) until results listed in example 1 are achieved.

3. PROBLEM: The roll-up door hangs up at the entrance into guides.

- SOLUTION A: Bellmouths might be out of position away from the head plate allowing end locks to wedge.
Loosen attachment nut and locate the edge of bellmouth snug against the head plate and tighten.
- SOLUTION B: Endlocks might have become loose and tilted out of position. Drill out loose fasteners and
reattach with a suitable fastener.
- SOLUTION C: The curtain might have been bent and damaged enough to wedge in guides. In some cases, the
bellmouths can be removed from the guide entrance and the curtain lowered outside of the guides and
straightened. Be careful not to allow the curtain to rapidly unwind off the counterbalance.

4. PROBLEM: The electric operator stops too soon; it does not reach the open or closed position.
- SOLUTION: The rolling door operator limit switch setting has become out of phase with the door. Reset the limit
switches. See operator installation instructions for the method of resetting limits.

5. PROBLEM: The operator does not run.

- SOLUTION A: Verify that electric power is available to the operator.
- SOLUTION B: Verify 24 VAC control voltage from operator transformer. 
- SOLUTION C: Verify condition of hoist interlock switch.
- SOLUTION D: Verify the condition of the slide-bolt interlock switch.

Recommended Preventive Maintenance for Rolling Steel

Gates/Doors (Roll-Up Doors, Coiling Doors)
To keep the roll-up door in good working condition:

Every three months:

✓ Oil all moving parts except the clutch mechanism on fire doors and the wool pile in the guides on rolling grilles
or counter doors. The guides should be lubricated with paste wax or silicone spray.
✓ If electrically operated, check the operator gear reducer for oil leakage. If it is necessary to add oil, use Mobile
Synthetic Oil (AGMA 7 #SHC 75W90).
✓ Check the tension of the roller chain between the operator and the door sprocket (see Figure A). If too loose,
loosen the operator mounting bolts and slide the operator to tighten the chain (see Figure B). Retighten the
operator mounting bolts.
✓ Oil the interior roller chain on operators without a gear reducer.

Every six months:

✓ Oil all exposed roller chains, and on electric operators, dry lube the limit switch shaft threads.
✓ All bearings provided with grease fittings should be lubricated. If so equipped, find bearings located in the drive
bracket and tension end of the counterbalance.
✓ Fire doors should be drop tested unless more frequent testing is required by other codes. Always use the Drop
Test Instructions located inside the tension head-plate cover.
✓ On crank-operated doors and grilles, the crank assemblies are sealed with grease and should not require
lubrication.

The above frequency of maintenance is for normal operation. Severe duty or unusual operating conditions may
require modification of the times between maintenance.

Schedule a Service
 

Scope of Work for Roll-Up Doors and Electric Operators

 

Rolling Doors (Roll-Up Doors, Coiling Doors): 

✓ Inspect door alignment and level.

✓ Inspect slats and end locks for damage.
✓ Inspect guides, bottom bar, and hood for damage.
✓ Inspect all weather-stripping for wear or damage.
✓ Adjust spring and lubricate bearings.
✓ Inspect and tighten fasteners.
✓ Inspect and lubricate chain hoist.
✓ Inspect locks for proper operation.
✓ Inspect and tighten all sprockets and shaft collars.
✓ Inspect safety labels, placement, and condition.

Electric Roll-Up Door Operators:

✓ Inspect and adjust limit switches.

✓ Inspect and adjust belts.
✓ Inspect and adjust the brake.
✓ Inspect gear reducer.
✓ Inspect operator mounting.
✓ Inspect and test disconnect.
✓ Inspect and lubricate roller chain. 
✓ Inspect and tighten all sprockets.
✓ Inspect safety labels, placement, and condition.

Rolling Steel Fire-Rated Doors:

✓ Inspect fuse-links and replace painted fuse links.

✓ Fire door drop test for proper operation.
✓ Check that fire door is properly reset.
✓ Test electric fusible links for continuity (where applicable).
✓ Test smoke detector (where applicable).
✓ Test hold-open devices and time delays (where applicable).
✓ Inspect safety labels, placement and condition. 
The expert servicemen of Overhead Door Company of The Meadowlands & NYC are always available to provide
rolling door and fire door service; repairs, installation, and maintenance to meet the needs of your business. Get
the best preventive maintenance for your rolling doors. Click the "Request Service" below!

For more information, please give us a call at 973-471-4060 or email us at: [email protected] 

24 HR Emergency 973-471-4060 

We service Northern New Jersey (Bergen, Passaic, Hudson, Union, Essex, Morris, Hudson, Hunterdon,
Middlesex, Mercer and Somerset county/counties), Manhattan, New York City, Brooklyn, Queens, Staten Island,
Bronx, Westchester and Rockland.

Schedule a Service
Tags: Rolling Steel Fire Doors, Troubleshooting Guide, Preventative Maintenance for Rolling Steel
Doors, Benefits of Preventive Maintenance, Recommended Preventive Maintenance, Electric Operators

SCHEDULE A SERVICE
Does your Overhead Door or Loading Dock Equipment need to be repaired
or serviced?
By meeting with one of our service experts you'll be able to identify what the best
course of action is for your specific situation. You can:

✓ Schedule a Repair
✓ Schedule an Emergency Repair (24/7)
✓ Create a Maintenance Plan 
✓ Buy Replacement Parts

We Offer: 
Commercial Overhead Door Repairs & Replacement Parts:

These accidents can be prevented if you

have a proper
maintenance plan for your overhead door.

Repairs and Maintenance Plans for:

✓ Rolling Gates
✓ Coiling Overhead Doors
✓ High-Speed Doors
✓ High-Speed Fabric Doors & Rubber Doors
✓ High Performance Doors
✓ Security Grilles
✓ Roll-Up Counter Doors
✓ Fire-Rated Doors & Smoke-Rated Doors
✓ Sectional Doors
✓ Sectional Doors with Pass-Through Door
✓ Aluminum Glass Doors
✓ Security Shutters
✓ Bifold Doors & Hydraulic Garage Doors
These are some of the overhead door parts that we can replace: Springs, metal coil
slats, barrels, insulated foam slats, rollup door panels, tracks/guides, roller chains,
electric motors, circuit boards, reversing bottom seals & edges, photo beam eyes,
full operators, grille curtains, links, rods, mesh sections, aluminum, steel, bottom
angles, side angles, operators, motors, belts, sprockets, circuit boards, panel
sections, cables, pulleys, chains, sprockets, motors, buttons, among others.

Repairs and replacements for electric parts such as: Control panels, circuit boards,
reversing bottom seals & edges, safety photo beam eyes, fabric vinyl panels, tracks,
rubber panels, light curtains, traffic lights, remotes, motion detectors, loop
detectors, and many more.

Loading Dock Equipment Repairs & Replacement Parts: 

Sometimes it's just time to make some replacements.

✓ Plate Equipment Service

✓ Dock Lift Repairs and Replacements

These are some of the loading dock parts that we can replace: dock plates, hinges,
lip springs, hold-down assemblies, dock springs, dock weather stripping, dock
brushes, rodent seals, bug screens, pest brushes, hydraulic pumps, motors, among
others.

Loading Dock Door Pads Repair and Replacements for cushion foam pads 

Fill out the form to the right and one of our experts will reach out to you shortly to
schedule your estimate. 
 Our Certified Technicians Are Prepared
to Help You

Our experts will make sure to lay out all your options so that you can make an
educated decision about what's best for your door.

Fill out the form to the right and we'll reach out to you shortly!  

We proudly offer 24-hour service in our New Jersey and New York coverage area.  

Other ways to contact us:

Phone: 973-471-4060
Email: [email protected] 

TIPS FOR YOUR ROLLER SHUTTER

DOORS
In today’s blog, we’ll be going over some preventative maintenance tips for roller shutter doors.
While you might think that you have preventive maintenance all figured out for your roller shutter
door, it never hurts to have more information on hand about how you can take care of your
doors. Keep in mind that every door is different, but the preventative maintenance is very similar.
You’ll need to get it done twice a year to ensure that you don’t have any hiccups when crunch
time is here. Remember that preventative maintenance occurs to keep your roller shutter doors
healthy and working properly.

CHECK FOR WEAR AND TEAR

The first tip for roller shutter doors is to check for the wear and tear on your roller shutter door.
While you’re probably busy making sure your facility is running smoothly, it’s important that you
check for wear and tear frequently to make sure you’re not going to have to deal with some major
issues. This means that you should inspect cables, rollers, hardware, the door springs, and even
the electronic operators to make sure that you’re looking at a healthy door. By catching wear and
tear early, you won’t have to worry about detrimental broken parts, high tension, and any injuries
if the door isn’t handled properly.

LOOK AND LISTEN

The second tip we have for you is to look and listen to your roller shutter door. If you come in to
open your warehouse and you hear a strange grueling noise from your door that you’ve never
heard before, then take the time to check it out. Don’t ignore odd sounds or avoid frequently
checking your equipment. Not taking the time to look and listen can be just the tiny detail that
makes your roller shutter door stop working. If you hear an odd sound, then don’t hesitate to
contact a professional. By observing the goings on of your roller shutter door, you’ll stop any long
term damage from occurring.

JOIN A PREVENTATIVE MAINTENANCE PROGRAM

Lastly, you’ll want to join a preventive maintenance program to come out and check your
equipment at least twice a year. Luckily for you, United Steel Products has just the program to
ensure you have access to professionals. In addition, if any damage is sustained, we have a 24
hour and seven day a week emergency service to repair any issues with your roller shutter door.
When you purchase a door through us, we’ll provide you with access to this program. Take the
time to learn more about our preventative maintenance program.

Categories:
Roller Shutter Doors New York City
Tags:
roll up doors, roller doors, roller shutters, rolling doors, rolling shutters, security
grilles, security shutters

ROLLING STEEL DOORS | ROLL-UP STEEL

DOORS
We have rolling steel doors (also known as roll-up steel doors, steel rolling doors, and rolled steel
doors) that fit all kinds of applications. 

Oursteel rolling door product line is ideal for situations where sideroom and headroom are at a
premium, our upward-coiling service doors fit openings up to 1500 sq. ft. (139,355 sq.mm) and
are available with the industry's widest array of slat profiles, curtain materials (aluminum,
stainless steel, galvanized steel) and colors, offering a virtually endless array of options to satisfy
both aesthetic considerations and working requirements.  Our rolldown doors have  have STC
(sound transmission class) rating, IBC label and  ICC-ES air infiltration packages available.  Our
door systems can be built to meet compliance with NYCEEC standards.

Rolling Steel Door Models:

These are some of the roll-up steel door/rolling steel door models that we have available:

Steel Roll Up Door 620 Series

Roll Up Steel Doors 610 Series

Steel Roll Up Door 627 Series

Roll Up Steel Doors 625 Series

ROLLER SHUTTER REGULATIONS: MAINTENANCE

AND REPAIRS
A roller shutter is a complex piece of machinery, and, when kept in good working order, provides a
convenient, secure and cost-effective solution for any business.

To make sure that roller shutters are able to provide years and years of safe and efficient service, it’s
important to know the rules and regulations surrounding maintenance and repairs of both domestic and
commercial roller shutters. So this month that’s exactly what we’re looking at.

WHY ARE MAINTENANCE REGULATIONS NECESSARY?

Roller shutters are classed as machinery, and can be prone to failure over time, especially with regular or
excessive use. Accidents involving roller shutters, whether at home or in a  commercial/industrial setting
can be incredibly dangerous, so regulations are in place to avoid this eventuality as far as possible. A key
part of this is focused on maintenance. Looking after a roller shutter – and checking to see that it operates
as it should at scheduled intervals – is key to identifying any potential problems and avoiding risk.

REGULATION 5 OF THE WORKPLACE (HEALTH SAFETY AND

WELFARE) REGULATIONS 1992

Under this regulation, any powered door – including roller shutters – are to be “maintained in an efficient
state” and are “subject to a suitable system of maintenance”.

Looking further into this, the regulation states that potentially dangerous equipment should be: “checked at
regular intervals, as appropriate, by inspection, testing, adjustment, lubrication, repair and cleaning.”

The regularity of these checks aren’t specified. Instead, they are decided depending on the machine in
question, as well as how much it is used, where it installed and according to manufacturer’s guidelines.
When purchasing a roller shutter, talk to your supplier for advice on a suitable maintenance schedule
specific to you and your business.

RESPONDING TO FAULTS
Dangerous faults which endanger personnel should be attended to immediately. Safety devices dedicated to
force limitation or obstruction detection may fail, and this causes the roller shutter to become a severe
hazard to workers. In these cases, the fault should be identified, the door disconnected and, and repairs
made as quickly as possible. The door should remain out of use until a professional has inspected the fault,
made the necessary repairs and tested the door to ensure that is can again be operated safely and reliably.

When a fault occurs which does not pose a serious hazard, but impedes the operation of the door – a
broken control switch, for example – you can take the door out of service, and arrange for an inspection
and repairs to be made at a later date. However, in an industrial or commercial setting, faults will likely be
better rectified as soon as possible, even if they aren’t immediately dangerous, so as to ensure a swift
return to normal operation in the premises.

REGULATION 5 OF THE PROVISION AND USE OF WORK

EQUIPMENT REGULATIONS 1998 (PUWER)

PUWER is focused on the responsibilities of employers, owners and users of powered doors. These
regulations are designed to “ensure work equipment does not deteriorate to the extent that it may put
people at risk”.

As with the previous regulation, PUWER decrees that powered doors are “maintained in an efficient state,
in efficient order and in good repair”. The onus here falls on the person in charge to ensure that any roller
shutter on the premises is regularly inspected, as per manufacturer’s guidelines, and more regularly if
necessary.

PUWER also states that, if a maintenance log is required, employers must keep there’s up to date.

A log book should record all maintenance inspections and work carried out, including:

 Time and date of inspection/maintenance

 Details of any work carried out
 Results of inspection
 Details of any additions/replacements/upgrades made to the door
 Nature of the fault
 Signature and information of the person responsible for carrying out the inspection/repair.

To ensure that you understand all the regulations that are associated with roller shutters, you can discuss
your responsibilities with your supplier before and after installation.

A maintenance schedule is vital to the prolonged operation of the roller shutter, as well as the safety of
anyone on the premises. Any maintenance or repairs should only be carried out by a qualified
engineer, and the door should not be used again until it has been verified to be brought back to safe
working order.

Here at Safe & Secure Roller Shutters,  we provide a  comprehensive maintenance and repair service to
help ensure that your roller shutter operates safely and to industry regulations.  We can respond swiftly to
provide dedicated emergency repairs,  and our knowledgeable team are on hand to provide detailed advice
on proper maintenance schedules and how to look after your specific roller shutter. For more information
on all of our services,  don’t hesitate to get in touch with us today.

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 INSULATED GARAGE DOORS

 MAINTENANCE & REPAIRS

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 ROLLER SHUTTERS

 SECURITY

 SECURITY GRILLES

 STEEL DOORS

HOW TO REDUCE NOISE POLLUTION AND HEAT

LOSS IN THE HOME WITH ROLLER SHUTTERS
Roller shutters are most commonly used to provide protection against intrusion, but
lesser known benefits of roller shutters provide just as much — if not more — reasons to
purchase for your home. This article is going to look at these extra benefits of roller
shutters — specifically their ability to reduce noise pollution and heat loss.

Reducing noise pollution

There’s nothing better than unwinding after a long, tiring day in your house which is why your home
should be a place of relaxation and comfort. But returning home to a noisy environment can increase stress
levels and negatively affect mental health.

Investing in roller shutters will help to create a serene environment, in which external noise is greatly
reduced. This is achieved by the thick steel exterior, which acts as a barrier against loud outdoor noise.

Our roller shutters are particularly effective at reducing noise, due to our bespoke fitting option. This
service includes a free home visit and measuring service that allows us to then create and fit your roller
shutters to the exact specification of your windows. This unrivalled level of accuracy denies the
opportunity for sound to enter through small gaps, allowing you to enjoy some peace and quiet in your
own home.

 Noise reduction: insulated roller doors help eliminate noise pollution, both from the outside world
into your premises, and from your premises to the outside. This is hugely beneficial if your
property is located in a domestic environment as it creates a quiet, focused work environment and
prevents neighbours being disturbed by the sounds of your work taking place.

Reducing heat loss

Cost is often a major factor in a person’s consideration when purchasing roller shutters. What most people
fail to consider, however, is that the insulating properties of roller shutters can actually save them money in
the long run. This is because we offer roller shutters that contain polyurethane — a proven material for
effective insulation. Installing insulated roller shutters on your windows adds an extra layer to your home
that stops the warm air from escaping and cold air from entering. This reduces the need to whack on the
central heating in the colder months, ultimately saving you money on your energy bill.

This insulation feature is even more effective when purchasing from Safe & Secure. Once again, our
made-to-measure services boosts the effectiveness of our shutters’ insulating ability, due to the pinpoint
accurate fit our experts meticulously provide when fitting the shutters to your window. An accurate fit
means no gaps — and no gaps means better heat preservation.

 Draught prevention: your roller shutters will come with brushes and rubber seals fitted along the
base which not only adds to the insulation and noise reduction qualities of the door but also
prevents draughts from sneaking under the door and causing a chill.

Security

Of course, it’s worth noting that even if you choose to purchase our roller shutters for alternative reasons,
the installation of our products will still provide high-quality security as an added bonus. The robust steel
we use in our roller shutters is practically impenetrable, and with the huge range of colours we offer, will
look fantastic too.

 Roller shutters: in particular, provide a sturdy and formidable entrance with no obvious weak
points for potential thieves. This greatly increases the security of your premises from theft and
criminal damage.

 Protection from debris/bugs: The rubber sealants will also prevent any debris from being blown
under the door, and stops insects from finding their way inside, helping to keep your business a
clean and hygienic environment.

Would businesses benefit from insulated roller shutters?

Yes. Insulated roller shutters are very useful for a wide variety of businesses, but it is typically larger
establishments that rely heavily on heating to keep their premises warm for comfort levels, or those that
require their workplace to maintain a certain temperature for production purposes that really benefit from
insulated roller doors, such as:

 Warehouses
 Retail units
 Garages
 Factories
In order to maximise profit margins, businesses must look for ways to cut their outgoing costs. One way to
do this is by lowering your energy bills, but it is important not to compromise your staff’s comfort in the
process. Insulated roller shutters are a great solution, helping to keep your premises at a comfortable
temperature while also lowering your energy bills.

HOW SAFE ARE ROLLER SHUTTERS?

How safe are roller shutters? Very safe is the short answer. In the interests of education and public
awareness, however, Safe & Secure are here to tell you why you should trust high quality, tailor made
roller shutters. Whether you are considering roller shutters for your business, home or school, there is
every chance you’ll want to know about their safety credentials. Here’s the scoop.

Fire Safety

Let’s clear up a subject that requires great scrutiny and seriousness first. Can you escape from a window
with a roller shutter in case of fire? It’s mandated in manufacturing regulations that every roller shutter is
either manually operated or has a manual override if the shutter is motorised. Similarly, any locks that are
fitted can be specified to use keyless latches that can be operated from within without the need to unlock
the latch using a key. In all instances, roller shutters are as safe as the window that they are fitted to.

Fire Rated Shutters

Thanks to independent testing and fire ratings, fire shutters are rated to at least 4 hours, meaning they are
built to withstand a fire for that amount of time. This information is often expressed in minutes, either
within the product description or as part of the product name as ‘240’. Fire shutters in Britain are tested
against the British Standard BS EN 1634 -1, -2, -3, for fire resistance and smoke control.

Heavy Duty Security

The very sight of a steel security door will be enough to deter thieves from attempted breaking and
entering of your property. A roller shutter says a lot about the security ethics of its owner and the extra
measures that are sure to be in place behind the door. It’s therefore not worth a criminal’s time, and for
good reason. Steel doors are fitted with impact and drill-proof locks, reinforced frames and heavy duty
hardware. Even the most determined burglars are going to fail against high quality security roller shutters.

Safe & Secure is a specialist manufacturer and installer of roller garage doors, roller
shutters, security shutters, fire doors and steel doors, and deliver our services
throughout North Wales and Northern England. With over 30 years of industry experience,
our team of expert installers provide a quick and thorough service for domestic and
commercial customers looking for smart and secure doors and shutters. For complete
peace of mind, we even offer a 24 hour emergency repairs service, so you’re never left
without security for your property. For more information on any of our products and
services, contact our friendly team today – we’re always happy to help.

HOW TO FIX A STUCK ROLLER SHUTTER

 
Roller shutters offer premium security solutions due to their impenetrable exterior and
accurate fit. Any small problems in a roller shutter can compromise the security of your
premises, and it’s therefore very important you stay on the lookout for any issues. Since
roller shutters are made up of various intricate parts, there could be a number of reasons
why your roller shutters have become stuck. This article is going to take a look at a few
and help ensure your roller shutters are performing to the best of their ability.

HOW TO FIX BROKEN ELECTRICS IN ROLLER SHUTTER?

Perhaps the most simple to fix, one reason for your roller shutters becoming stuck is that the batteries in
your remote may be dead. Our first recommendation would be to simply replace the batteries with new
ones and then test the remote out on your shutters.

HOW TO FIX JAMMED ROLLER SHUTTER COMPONENTS?

If your shutters are still stuck after replacing the batteries (or your roller shutters are entirely mechanical
and not electrical anyway), then it’s likely that some mechanical components have become jammed. A
solution to this issue is to spray the components of your roller shutter with a lubricant, such as WD-40. The
WD-40 will loosen up the mechanisms, allowing them to move smoothly. Open up the box at the top of
your slats and you should be able to investigate further.

HOW TO FIX BROKEN SLATS?

It’s possible that some of the slats of your roller shutter are either uneven or broken. This will certainly
cause the roller shutter to function incorrectly. To fix this, you may need to remove the slats. Usually, they
will be connected together via clips. Unclip the slats and remove them to inspect and replace. If a slat is
broken and you need to replace it, ensure you are purchasing one with the exact same specifications. We
strongly advise going straight to the manufacturer to getting replacement slats. Not only will you be certain
of receiving the right product but you should also be able to find directions on how to reattach them. In any
case, hire a professional who will be able to service your stuck roller shutter. Safe & Secure offer
maintenance and repairs from highly qualified engineers that are widely experienced in all types of roller
shutter issues.

HOW TO FIX A CHAIN ON A JAMMED ROLLER SHUTTER?

Another reason for your roller shutter not lowering correctly is that the chain has become dysfunctional.
This may due to damage or simply due to rust that has accumulated as a result of old age. If your chain is
the primary problem, it will need to be replaced. This can be achieved by opening the box at the top of the
roller shutter and simply removing the chain. Then, find a replacement, preferably through the
manufacturer directly, and reattach it. It may be a good idea to lubricate the new chain with WD-40 just
before installing.

At Safe & Secure, we offer a wide range of roller garage doors and roller shutters made from only the
highest quality materials to ensure safety and longevity. Whether for domestic or commercial use, we’ll
have the solution that’s right for you. For any issues you do have, we have a team of highly experienced
engineers ready to tackle any roller shutter door issue. To learn more about our wide range of products
and services,  give our friendly team a call today.

HOW SECURE ARE ELECTRIC ROLLER GARAGE

DOORS?
If you are considering installing electric roller garage doors into your property, you most likely
have a few burning questions that you will first need to find answers to.

At the top of your list, we would guess, is the matter of security. Whether it’s a domestic property,
commercial premises or an industrial site, if you are looking to upgrade your current door system,
you will certainly want to make sure that your investment is worthwhile.

It is essential that your property is protected, your valuables are safe, potential thieves are
deterred, and that your family or staff feel safe in the premises, should they ever need to use this
door locking system. As such, the security that an electronic door system provides you with is a
key point of consideration.
BUT, JUST HOW SECURE ARE ELECTRIC ROLLER GARAGE
DOORS?

We can help you to answer this question. At Safe &Secure Roller Shutters, we specialise in
providing top of the range automatic and electric roller garage doors. So we have a detailed
knowledge of all of the benefits that come with installing this system in your premises.

One of the main plus points of electric roller doors is their dependability and their safety. Yes,
they are a fantastic option in terms of the level of security that they offer to users. This electronic
door system is designed to be efficient, hard wearing, dependable and completely secure. They
lock in place firmly, and cannot be smashed or forced open. Our entire range of electric roller
doors are of the highest quality, and so you can trust in these electric systems to protect your
property.

We understand that safety is of paramount importance to you, in both your home and your
business alike. That’s why, at Safe & Secure Roller Shutters not only do we offer state of the art
electric roller doors, but we also offer a dedicated 24 hour call out service to ensure that, should
you encounter any problems, we are always on hand to ensure that the safety of your property is
never compromised. That is the level of security that we guarantee to all of our customers.

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ROLLER SHUTTER REGULATIONS: MAINTENANCE

AND REPAIRS

A roller shutter is a complex piece of machinery, and, when kept in good working order, provides a
convenient, secure and cost-effective solution for any business.
To make sure that roller shutters are able to provide years and years of safe and efficient service, it’s
important to know the rules and regulations surrounding maintenance and repairs of both domestic and
commercial roller shutters. So this month that’s exactly what we’re looking at.

WHY ARE MAINTENANCE REGULATIONS NECESSARY?

Roller shutters are classed as machinery, and can be prone to failure over time, especially with regular or
excessive use. Accidents involving roller shutters, whether at home or in a  commercial/industrial setting
can be incredibly dangerous, so regulations are in place to avoid this eventuality as far as possible. A key
part of this is focused on maintenance. Looking after a roller shutter – and checking to see that it operates
as it should at scheduled intervals – is key to identifying any potential problems and avoiding risk.

REGULATION 5 OF THE WORKPLACE (HEALTH SAFETY AND

WELFARE) REGULATIONS 1992

Under this regulation, any powered door – including roller shutters – are to be “maintained in an efficient
state” and are “subject to a suitable system of maintenance”.

Looking further into this, the regulation states that potentially dangerous equipment should be: “checked at
regular intervals, as appropriate, by inspection, testing, adjustment, lubrication, repair and cleaning.”

The regularity of these checks aren’t specified. Instead, they are decided depending on the machine in
question, as well as how much it is used, where it installed and according to manufacturer’s guidelines.
When purchasing a roller shutter, talk to your supplier for advice on a suitable maintenance schedule
specific to you and your business.

RESPONDING TO FAULTS

Dangerous faults which endanger personnel should be attended to immediately. Safety devices dedicated to
force limitation or obstruction detection may fail, and this causes the roller shutter to become a severe
hazard to workers. In these cases, the fault should be identified, the door disconnected and, and repairs
made as quickly as possible. The door should remain out of use until a professional has inspected the fault,
made the necessary repairs and tested the door to ensure that is can again be operated safely and reliably.

When a fault occurs which does not pose a serious hazard, but impedes the operation of the door – a
broken control switch, for example – you can take the door out of service, and arrange for an inspection
and repairs to be made at a later date. However, in an industrial or commercial setting, faults will likely be
better rectified as soon as possible, even if they aren’t immediately dangerous, so as to ensure a swift
return to normal operation in the premises.
REGULATION 5 OF THE PROVISION AND USE OF WORK
EQUIPMENT REGULATIONS 1998 (PUWER)

PUWER is focused on the responsibilities of employers, owners and users of powered doors. These
regulations are designed to “ensure work equipment does not deteriorate to the extent that it may put
people at risk”.

As with the previous regulation, PUWER decrees that powered doors are “maintained in an efficient state,
in efficient order and in good repair”. The onus here falls on the person in charge to ensure that any roller
shutter on the premises is regularly inspected, as per manufacturer’s guidelines, and more regularly if
necessary.

PUWER also states that, if a maintenance log is required, employers must keep there’s up to date.

A log book should record all maintenance inspections and work carried out, including:

 Time and date of inspection/maintenance

 Details of any work carried out
 Results of inspection
 Details of any additions/replacements/upgrades made to the door
 Nature of the fault
 Signature and information of the person responsible for carrying out the inspection/repair.

To ensure that you understand all the regulations that are associated with roller shutters, you can discuss
your responsibilities with your supplier before and after installation.

A maintenance schedule is vital to the prolonged operation of the roller shutter, as well as the safety of
anyone on the premises. Any maintenance or repairs should only be carried out by a qualified
engineer, and the door should not be used again until it has been verified to be brought back to safe
working order.

Here at Safe & Secure Roller Shutters,  we provide a  comprehensive maintenance and repair service to
help ensure that your roller shutter operates safely and to industry regulations.  We can respond swiftly to
provide dedicated emergency repairs,  and our knowledgeable team are on hand to provide detailed advice
on proper maintenance schedules and how to look after your specific roller shutter. For more information
on all of our services,  don’t hesitate to get in touch with us today.

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HOW TO MAINTAIN YOUR ROLLER SHUTTER

Industrial roller shutters are a perfect tool to safeguard your premises, providing a sturdy and
secure door that is almost completely impermeable to would-be intruders. In order to ensure your
roller shutters continue to protect your business for as long as possible, you will need to keep on
top of the basic maintenance requirements.

PERFORM REGULAR CHECKS

Key to ensuring the longevity of your roller shutter is to carry out regular checks, looking for any
damage or weakness that could jeopardise the safety of you or anyone else, or put your
premises at risk of breaking and entry. Look for any signs of attempted forced entry, general
wear and tear or faults with the safety mechanism. If you aren’t sure what you’re looking for or
are concerned you have spotted damage to your door, contact a professional to check it over for
you.

CLEAN

A buildup of dirt or debris can hinder the performance of your roller shutter, causing it to run slow,
make jerky movements, or even block the door from closing properly. To prevent this from
occurring, clean your shutter every three months or so. Use a stiff bristled brush to clear the
ventilation holes and tracks and then hose down the actual shutter. Use a sponge and a solution
of warm water and mild soap to thoroughly remove any grime and then use an absorbent cloth to
wipe everything dry.
Do not attempt to use any abrasive cleaners or steel wool, scrubbing brushes or scrapers on
your shutters as they can damage the surface.

GREASE THE MECHANISMS

Use a lubrication on the rollers, guide rails and bearings to allow the rolling mechanisms to work
smoothly and prevent them from rusting. This will enable the door to operate easily and reduce
the need for replacement parts.

OPERATE WITH CARE

When using a hand-operated roller shutter, operate the door carefully. Don’t allow the door to
slam against the ground as this can cause screws to loosen or mechanisms to snap. If you have
an electric roller door, avoid handling the remote roughly as if you cause any damage to the
buttons you can jeopardise the security of your door and will need to buy a replacement remote.
You should also ensure that anyone in the vicinity of the shutter moves carefully around it,
making sure they don’t fall, bang into or throw anything against the shutter and cause serious
damage.

REPAIR ANY FAULTS

If your door is to become damaged, ensure you have it repaired as soon as you can. A
seemingly small fault can worsen over time, putting the security of your premises at risk, and
creating the potential for the door’s safety mechanism to fail and seriously injure anyone under
the path of the door.
Safe and Secure Roller Shutters understand the importance of a swift repair, which is why we
offer a 24 hour emergency call out service so you don’t have to leave your premises unsecure.
On top of this, all of our repairs and services come with a 12 month guarantee so you can rest
easy knowing that your shutter is fully protected.
Safe and Secure Roller Shutters are specialists in domestic roller garage doors, commercial
roller shutters and security shutters, with over 30 years of experience in the industry. We’re
leading providers throughout Northern England and North West Wales, supplying and
maintaining all varieties of roller doors. For more information on our products and services,
contact us here and we’ll be happy to help.

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 GARAGE DOORS
 INSULATED GARAGE DOORS

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 NEWS

 ROLLER SHUTTERS

 SECURITY

 SECURITY GRILLES

 STEEL DOORS

COMMERCIAL & DOMESTIC ROLLER SHUTTER

MAINTENANCE & REPAIRS
We are specialists in commercial and domestic roller shutters, security and garage
doors.
Safe and Secure offer a comprehensive roller shutter door maintenance service that will ensure that
your doors remain in perfect condition, uphold your security and continue to function smoothly for
years to come. Whether you need regular maintenance to ensure that your fire shutters work when
you need them the most, or urgent repairs to a faulty automated mechanism on your roller garage
door, our professional and reliable team can effectively work on all manner of commercial, domestic
and industrial shutters.
All of our repairs and services are fully guaranteed for 12 months, so if any further problems develop
you can rely on us to fix them – free of charge! And with our 24-hour emergency call out service,
you won’t have to leave your door unsecured.
Our comprehensive maintenance and repairs services operate throughout Denbigh, Rhyl and North
Wales and include:
 Manual to automated conversions

 Motor installation

 Regular maintenance packages

 Urgent repairs

 Replacement components

We adhere to the highest safety and performance standards so you can rely on our team to
maintain your shutters perfectly. Simply give us a call to find out more.