The Empower Process

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The Empower Process

7 steps to help SMB leaders


select the right business
management solution.

M O E
E P W R
STEPS 1 2 3 4 5 6 7

Envision Digital Transformation Partner Selection Write a Business Case Realize Results
Define and prioritize your Determine the right partner Outline the case for change, Digital transformation is a
digitalization strategy, to ensure your success from detailing the expectations, journey, be sure to set clear
identifying the problems you start to finish. return on investment (ROI), milestones, measure results,
wish to address and and timeline. and celebrate successes
the business outcomes along the way.
you will achieve.

Manage Change Outcome Mapping Embrace Digitalization


Assign an executive sponsor Create process maps that Help your people see the value in digital
and create a plan to align to expected business transformation by creating immersive
manage change and outcomes for each team experiences that promote adoption of
increase adoption. and department. new technology and processes.

87%-40% 70%
Although 87 percent of senior Over 70 percent of transformational
76%
Seventy-six percent of executives agree
2x
Companies move twice as fast on
business leaders say digitalization change efforts fail due to lack of that organizations need to dramatically digital transformation when there
is a company priority, only sufficient leadership, communication, reengineer the experiences that bring is a shared understanding—among
40 percent have brought digital and organization-wide buy-in.2 technology and people together in a senior leaders, strategists and the
initiatives to scale.1 more human-centric manner.3 organization as a whole —of the
digital path ahead.4

1
Digitalization strategy for Business Transformation, Gartner, 2020
2
Why Do Change Programs Fail, Forbes, 2019
3
Tech Vision 2020: We The Post-Digital People, Accenture, 2020
4
Speed Up Your Digital Business Transformation: Gartner Executive Guidance Q1 2019 Edition, Gartner, 2019

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