Emergency numbers

Power cut? Call FREEPHONE 105- open 24/7

Smell gas? Gas leak?Call 01359 243311- open 24/7
Account no:
Speech or hearing impaired customers 0216 3318 3451
Text relay: put 18001 in front of the phone number
Any questions?
Search E.ON help
FXRB R Mr Laurentiu Catalin Nechifor
345B High Street North 0345 052 0000
London
E12 6PQ Mon to Fri 8am to 8pm and Sat 8am to 6pm.

! As you have a smart meter we'll automatically

receive your meter readings. After your next quarterly
bill, we'll start to send you monthly bills.

12 December 2021

Electricity and gas bill

CR= credit
Balance on last bill 12 Dec 2021 £0.00
Electricity and gas charges - see back for info £54.46
VAT at 5% on energy used £2.90

Please pay now £57.36

It's important to pay your bill as soon as possible to avoid late payment fees.
Each day at a glance

We have a number of ways to pay, please see the next page for more details. If Electricity- you used
you're struggling to pay contact us and we can talk about the ways we can help.
7.4 kWh on this bill
5.4 kWh this time last year

Gas - you used

6.8 kWh on this bill

12.2 kWh this time last year
+ Electricity average for last year is based on actual reads.
Gas average for last year is based on actual reads.

Could you pay less?

Your Personal Gas Electricity

Projections
Gas £460.29 for the next 12 months You could save £92.00 by switching to: You could save £92.00 by switching to:
Based on your current tariff until it ends and · Fix Online v41 · Fix Online v41
then our E.ON EnergyPlan prices. Includes any · Fixed monthly Direct Debit · Fixed monthly Direct Debit
discounts and VAT at 5%.

Electricity £728.22 for the next 12 months

Based on your current tariff until it ends and
then our E.ON EnergyPlan prices. Includes any
discounts and VAT at 5%.
You can only sign up to our Fix Online tariff at eonenergy.com We'll tell you if you could save money again on every bill. We may withdraw our fixed
price tariffs from sale at any time without warning, so savings shown above may no longer be available. Savings are calculated by comparing the
personal projection above with 12 months on our cheapest tariff for you. Calculations are based on your use over the past 12 months. Includes VAT at
5%. Remember - if you switch tariffs, your terms and conditions may change significantly. E.ON EnergyPlan prices may change at any time. More
information about your tariff can be found in the 'About your tariff' section. You may also benefit from changing your energy supplier.
 FAS/D1/S6/ 20
To get a large print, Braille or talking bill call 0800 051 2193
Other ways to get in touch
About your tariff. Ofgem has a Confidence Code for online price comparison sites to make sure you get accurate
Write E.ON, Customer Service Centre, PO Box 7750,
and unbiased comparisons. You can find it at ofgem.gov.uk. You can use the information below to compare your
Nottingham, NG1 6WR.
tariff with other tariffs Moving home?Please read your meter, then search
E.ON moveor call us on 0345 303 3020
Your electricity tariff Your gas tariff Bereavement Support Team:Our dedicated team
of advisers are here to help on 0333 202 4841.
Name Fix 2 Year v3 Name Fix 2 Year v3
Paying by On receipt of bill Paying by On receipt of bill Get help with an energy problem
Tariff ends 28 March 2021 Tariff ends 28 March 2021 Contact Citizens Advice if you need help with an
Exit fee (only applies if you leave more Exit fee (only applies if you leave more energy problem - for example with your bills or
meter, or if you're struggling to pay for the energy
than 49 days before your tariff ends) than 49 days before your tariff ends) you use. This is a free, independent and impartial
No exit fee if you switch supplier No exit fee if you switch supplier service. Visit citizensadvice.org/energy
or call 0808 223 1133.
Estimated use in the last 12 months Estimated use in the last 12 months
Day 2,673 kWh Total 9,084 kWh
Night 604 kWh Extra help when you need it most
Total 3,277 kWh Our Priority Services Registeroffers a range of
helpful services at no extra cost to you. So if you're
of pensionable age, have a disability or are
For electricity and gas to 345B High Street North, London, E12 6PQ chronically sick, search E.ON PSRor call
0333 202 4760 and let's see if we can help.
Meter readings Key C = customer A = actual E = estimate
Unhappy with our service?
We're sorry and we'd like to put it right.
You can contact us in 3 ways:
Electricity readings
Email via eonenergy.com/contact, write to
Period Meter no. Previous Present Rate kilowatt hours Customer Service Centre, E.ON, PO Box 7750,
7 Sep 21 to 7 Oct 21 D12W744668 15 496C 15 982 C Normal 225 Nottingham, NG1 6WR or phone: 0345 052 0000.
7 Sep 21 to 7 Oct 21 D12W744668 03780 C 03 812 C Normal 26 We'll always try to resolve things straight away,
but we'll let you know if we can't. If we've not
sorted out your complaint within 8 weeks, we'll
write to let you know. You can then pass your
Gas readings complaint to Ombudsman Services: Energy on
Period Meter no. Previous Present Units used kilowatt hours 0330 440 1624, email: osenquiries@os-energy.org,
07 Sep 21 to 7 Oct 21 E6S02018921256 04418 C7 C 04 532 C 24 m³ 332 visit:
www.ombudsman-services.org/sectors/energy or
•21 unitsx 1.02264 (conversion factor) x 38.9 (calorific value) ÷ 3.6 (to get kilowatt hours) = 232 kWh•
write to: PO Box 966, Warrington WA4 9DF . This is
You can find the calculation we use at eonenergy.com/gascalculation - all gas suppliers use this calculation. a free, independent and impartial service. Any
decision reached by the Ombudsman that you
How much energy you have used accept is binding on us, but not on you. For more
information, search E.ON complaint

Electricity charges Supply details

Electricity supply number:
Fix 2 Year v3 ends 28 Mar 2021
02 811 100
Usage charges £37.64 S 19 0009 0799 845
07 Sep 20 21 to 07 Oct 20 21 Normal units 225 at 18.98p £37.64 Electricity distributorUK Power Networks, Fore Hamlet,
Ipswich, IP3 8AA
each Standing charges £7.90
Gas meter point reference: 7619465410
07 Sep 2021 to 07 Oct 2021 31 days at 23.23p Gas distributorGas Transportation Company, Palmer House,
£7. 20 You'd save money if you paid by fixed monthly Direct Debit. To find out more go to Unit 23 Woolpit Business Park, Woolpit, Bury St Edmunds,
eonenergy.com/dd or contact us. Suffolk, IP30 9UP

Electricity source
Gas charges This table includes both residential and small business
figures from 1 April 2018 to 31 March 2019.
Fix 2 Year v3 ends 28 Mar 2021 From 9 July 2019, all our residential customers get 100%
renewable electricity as standard.
Usage charges £9. 24 E.ON Energy
E.ON UK UK
07 Sep 20 21 to 07 Oct 2021 Gas 332 at 4.24p £10.84 Fuel type
Solutions
Overall Average
Limited Fuel
each Standing charges £9.08 Mix (%)
Average (%) (%)*

07 Sep 20 21 to 07 Oct 2021 31 days at 23.23p £6.32 Coal 7.1 7.3 5.2
You'd save money if you paid by fixed monthly Direct Debit. To find out more go to Natural Gas 48.3 49.5 41.4
eonenergy.com/dd or contact us. Nuclear 14.5 14.9 18.7
Renewable 27.0 25.2 32.8
Other 3.1 3.1 1.9
Totals 100 100 100
Total electricity and gas charges (excluding any discounts and VAT) £57.36 For more information search E.ON fuel mix
* Data sourced from www.gov.uk/government/
publications/fuel-mix-disclosure-data-table
E.ON Energy Solutions Limited is part of the E.ON SE Group

E.ON Energy Solutions LimitedRegistered Office: Westwood Way, Westwood Business Park, Coventry, CV4 8LG.
Registered in England & Wales, No: 3407430.