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    Policy On User Account Creation, Modification, and Deletion - 1

    Uploaded by

    Rob Mar
    This document outlines ITU's user account management policy. It details the procedures for creating, modifying, and deleting user accounts. For account creation, the manager submits a request form which is reviewed by HR and IT. User modifications require a similar request form. For deletions, accounts are removed from systems on the employee's separation date after the manager submits a deletion request. Any policy violations will be subject to penalties.

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    Policy On User Account Creation, Modification, and Deletion - 1

    Uploaded by

    Rob Mar
    110 views2 pages
    This document outlines ITU's user account management policy. It details the procedures for creating, modifying, and deleting user accounts. For account creation, the manager submits a request form which is reviewed by HR and IT. User modifications require a similar request form. For deletions, accounts are removed from systems on the employee's separation date after the manager submits a deletion request. Any policy violations will be subject to penalties.

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    Policy on User Account Creation, Modification, and Deletion_1

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    This document outlines ITU's user account management policy. It details the procedures for creating, modifying, and deleting user accounts. For account creation, the manager submits a request form which is reviewed by HR and IT. User modifications require a similar request form. For deletions, accounts are removed from systems on the employee's separation date after the manager submits a deletion request. Any policy violations will be subject to penalties.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    110 views2 pages

    Policy On User Account Creation, Modification, and Deletion - 1

    Uploaded by

    Rob Mar
    This document outlines ITU's user account management policy. It details the procedures for creating, modifying, and deleting user accounts. For account creation, the manager submits a request form which is reviewed by HR and IT. User modifications require a similar request form. For deletions, accounts are removed from systems on the employee's separation date after the manager submits a deletion request. Any policy violations will be subject to penalties.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    USER ACCOUNT MANAGEMENT POLICY

    ITU Policy User Account Management Policy

    Document No ITD-POL-0002 Document Version 1.0

    Created by Date Dec 14, 2020

    Remarks Internal/for all employees, consultants and vendors

    I. Introduction:

    This policy addresses the creation, modification, and deletion of user accounts. and
    the procedure of account management.

    a. Parties involved in user account creation, modification, and deletion:


    i. the end-user (employee, consultant, vendors) to whom the account will
    be given custody
    ii. the Manager of the end-user
    iii. the Human Resources
    iv. the Information Technology Department

    II. Concerning User Creation

    The following steps shall be followed to ensure timely and accurate user account
    creation:

    a. For employees, consultants or vendors:


    i. The Manager completes the User Management (Appendix A) form as
    soon as the hire is official. (The Type of Change would be new user.)

    b. Human Resources (HR) must review and confirm the User Account
    Request/Change.

    III. Concerning User Modification

    User modification is when a user account is changed in some way. Changes could
    include the adding or removing of permissions to a particular resource, designation and
    or capabilities.
    The following steps shall be followed to ensure timely and accurate user account
    modification:
    1) The Manager completes the User Management (Appendix A) form.
    (The Type of Change would be Modification.)

    2) HR must review and confirm the User Account Request/Change.

    IV. Concerning User Deletion

    User deletion is when an account is no longer needed, possibly due to the end-
    user employment or project.

    The following steps shall be followed to ensure timely and accurate user account
    deletion:

    i) For employees:

    a. If the employee is completely separated, the Manager completes the User


    Management (Appendix A) form. The Manager must complete and send the
    Access Deletion request to the ITU not less than five (5) days before the
    employee’s separation date. (The Type of Change would be Deletion.)

    As to Effective Date of employee separation:

    a. the user account is removed from all employee groups and global address lists;
    accounts for applications (such as Active Directory, AX, Operation systems,
    Internal systems etc.);

    b. All other IT resources are removed EXCEPT access to email account. The
    password to the email must be changed.

    c. After the backup of the email, the account can now be recycled by the ITU.

    IV. Communication and Compliance

    The ITD notifies the manager via email of the account modification and keeps a record
    of permissions.

    Any violation of this policy shall be meted with the corresponding penalties in
    accordance with existing policies, rules and regulations.

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