Index of Success Indicators Assessment Division

ANNEX B
INDEX OF SUCCESS INDICATORS

Assessment Division
PERFORMANCE SUCCESS INDICATOR
MAJOR FINAL OUTPUTS PERFORMANCE MEASURES
TARGETS Measure + Targets
A. STRATEGIC PRIORITY
1. Increase in collection by 5% of previous year’s Increase in collection from Office Audit 5% Increase from previous 5% Increase from previous year’s
audit collection goal on Office Audit (Quantity) year’s audit collection goal audit collection goal collected per
collected per semester semester
2. Increase in collection by 5% of previous year’s Increase in audit collection 5% increase from previous year’s Collection of at least 105% of
audit collection goal for VAT Audit Program audit collection goal previous year’s audit collection
(VAP) goal
Note: For RRs with VATAS only
3. Audit Efficiency for VAP Percentage of eLAs handled were 60% of eLAs handled together At least 60% of eLAs handled
reported and transmitted to the with the corresponding dockets together with the corresponding
Review and Evaluation Section (RES) were reported and transmitted dockets reported transmitted to
to the RES the RES
4. Audit Efficiency for Audit Section Percentage of eLAs handled were 50% of eLAs handled together At least 60% of eLAs handled
(For Operational KPI for OAS, source of data reported, transmitted and with corresponding dockets together with corresponding
shall be culled from the draft manual report. acknowledged by the RES were reported and transmitted dockets were reported and
eLAMs cannot provide data due to system to the RES transmitted to the RES
limitations.)
B. CORE PRIORITY
5. Submission of Report of Investigation Submission of Reports Report submitted w/in the Report submitted within the
prescribed deadline prescribed deadline
6. Efficiency in the review of TCR claims other Number of claims reviewed/acted upon 60% of TCR claims handled were At least 60% of TCR claims handled
than VAT refund claims over number of cases handled reviewed/acted upon were reviewed/acted upon
(Beginning inventory + TCR claims
received for review)
ANNEX B
PERFORMANCE SUCCESS INDICATOR

MAJOR FINAL OUTPUTS PERFORMANCE MEASURES
TARGETS Measure + Targets
7. Review, evaluation and recommend approval Number of Assessment cases reviewed 60% of total number of 60% of total number of
of Assessment cases (for Issuance of over number of cases received Assessment cases were Assessment cases were
PAN/FDDA) (Quantity, Timeliness) reviewed/processed within the reviewed/processed before the
semester prescribed deadline
8. Review, evaluation and recommend approval Number of Other cases reviewed over 50% of total number of Other 50% of total number of Other cases
of Other cases (Closure/Paid/No number of cases received cases were reviewed/processed were reviewed/processed before
Discrepancies/Mission Order) (Quantity, Timeliness) within the semester the prescribed deadline
9. Review, evaluation and recommend approval Number of ONETT (mandatory review) 50% of total number of ONETT 50% of total number of ONETT
of ONETT (mandatory review) cases cases reviewed over number of cases (mandatory review) cases were (mandatory review) cases were
received reviewed/processed within the reviewed/processed before the
(Quantity, Timeliness) semester prescribed deadline
10. Issuance of FAN/FLD Number of FAN/FLD were issued within 100% of the issued FAN/FLD 100% of the issued FAN/FLD were
15 days from receipt of PAN were acted upon within the acted before the prescribed
(Quantity, Timeliness) prescribed deadline deadline
11. Efficient action on protest letter, request for Number of received protest/requests 100% of the received 100% of the received
reinvestigation/reconsideration or similar were acted upon protest/requests were acted protest/requests were acted upon
communication (Quantity, Timeliness) upon within the period before the prescribed deadline
prescribed by ARTA
C. SUPPORT FUNCTIONS
12. Office Performance Commitment and Review Prepared and submitted the OPCR Prepared and submitted the Prepared and submitted the OPCR
(OPCR) Plan/Evaluation Plan/Evaluation OPCR Plan/Evaluation within 5 Plan/Evaluation within 5 days
days before the due date before the due date
13. PPMP and Budget Proposal Prepared and submitted budget Prepared and submitted PPMP Prepared and submitted PPMP and
proposal and PPMP for the division and budget proposal on the budget proposal within 5 days
prescribed due date before the due date

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ANNEX B

INDEX OF SUCCESS INDICATORS

PERFORMANCE SUCCESS INDICATOR

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