BIA
BIA
BIA
ERP Systems / Alpha System 100% 8 High Guarantee system 100 % 0.5 hour High Guarantee system 90 % 3 Hours High
Max Max
Impact Max Impact on Impact on
Service Catalog Unavailable Periorty Service Catalog Unavailable Periorty
on Unavailable Business Business
Time (H) Time (H)
Service Catalog Business Time (H) Periorty
Guarantee system 100 % 4 Hours High Guarantee system 100 % 1 Hours High Guarantee system 90 % 1 Hours High
Mail Mail
Mail 60% 10 %
SD Request System SD Request System
SD Request System 70% 1 Hours 1 Hours 7 Hours
High High
MS Office (Word,
MS Office (Word, Excel,..) Share folder MS Office (Word, Excel,..) Share folder 30 % 50 %
Excel,..) Share folder
30 % 4 Hours High 4 Hours 4 Hours
Google Docs Google Docs Google Docs
70 % Low 50 % Low
Internet 70 % 4 Hours Low Internet 1 Hours Internet 7 Hours
Portals Monitor CGC accounts via Portals Monitor CGC
N/A N/A Low N/A N/A Low
Portals Monitor CGC accounts via internet 0 8 Low internet accounts via internet
Summarize Impact Business Analysis HR Summarize Impact Business Analysis Law Summarize Impact Business Analysis MD
8 Hours
ERP System Payroll / Personal 100% 1 High Guarantee system 0% Low Guarantee system 0% 8 Hours Low
8 Hours
Mail Mail
10% 1 0.5
SD Request System SD Request System
Mail Low High MS Office (Word, High
25% 4 MS Office (Word, Excel,..) Share folder 80% 4 Hours 80% 2
SD Request System Excel,..)
MS Office (Word, Excel,..) Share folder 1 Google Docs Google Docs
100 High High High
Google Docs Internet 10% 8 Hours Internet 100% 1
Portals Monitor CGC accounts via Portals Monitor CGC
Internet 25% 4 Low 0% 8 Hours Low 0% 8 Hours Low
internet accounts via internet
Portals Monitor CGC accounts via internet 0% 8
Access Control - support 10% Low Summarize Impact Business Analysis Administration Summarize Impact Business Analysis Audit
Max Max
Impact on Impact on
Service Catalog Unavailable Periorty Service Catalog Unavailable Periorty
Attendance system - support 90% High Business Business
Time (H) Time (H)
Monitor Bulding
BMS 100% 1 High Guarantee System 100% 2 High
Mail Mail
100% 70 % 4
SD Request System
Low Meduim
MS Office (Word,
25% 4 50% 4
SD Request System Excel,..) Share folder
1 Google Docs
100 High Low
MS Office (Word, Excel,..) Internet 30% 4
Portals Monitor CGC
Internet 25% 4 Low 0% 8 Low
accounts via internet
Access - Support 10% 8 Low
Attendance - Support 90% High
Finance- Business Impact Analysis (BIA): Department /BU Bussiness owner : Raad Mohamed
Customer/Stakeholder
No. Function Resources Down time Stakeholders
(who depends on you?)
Dept. related
BU key Person/ S/W Max
BU BU Function / Impact on with other H/W Required Internal External Internet Name of
# Service Catalog stakeholder Requirement Unavailable Date Range
(Business Unit) Actives / Process Business Dept. IT Risk IT Risk IT Risk IT Risk stockholders
IT Risk IT Risk Time (H)
IT Risk
Mail
Messaging
SD Request 10-20% All Employees 8 No peak
Communications
System
Banks,
Servers - PCs -
MS Office (Word, OS - Office - vendors,suppl
80% All Employees Printers -
1 Finance Excel,..) CGC Depts. CGC √ iers,Bi √ End of Years
Scanners -
Documentations Applications Technology,Al Befor Board
Photocopier 1
pha Meeting
Required Report
Customer/Stakeholder
No. Function Resources Down time Stakeholders
(who depends on you?)
BU key Person/ Dept. related with S/W Max
BU BU Function / Actives / Impact on H/W Required Internal External Internet Name of
# Service Catalog stakeholder other Dept. Requirement Unavailable Date Range
(Business Unit) Process Business IT Risk IT Risk IT Risk IT Risk stockholders
IT Risk IT Risk IT Risk Time (H)
3 √
Credited Activities Guarantee System 90% Ibrahim alNabalawy
End of every Quarter
Messaging Mail
90% All Employees 3
Communications SD Request System
End of every Quarter
MS Office (Word, Servers - PCs -
80% All Employees Guarantee,HR, OS - Office - Banks ,
Documentations Excel,..) Printers - 3 End of every Quarter
2 Credited Operation, Risk, CGC √ business √
File Share 80% All Employees Scanners -
Business Dev. Applications partners
Photocopier
Banks communications Internet 80% Ibrahim alNabalawy
3
Staff Medical Insurance Medical Sys 0% All Employees N/A
N/A
Customer/Stakeholder
No. Function Resources Down time Stakeholders
(who depends on you?)
Dept. related
BU Impact BU key Person/ Max
BU BU Function / Actives / with other H/W Required S/W Requirement Internal External Internet Name of
# Service Catalog on stakeholder Unavailable Date Range
(Business Unit) Process Dept. IT Risk IT Risk IT Risk IT Risk IT Risk stockholders
Business IT Risk Time (H)
IT Risk
1 √ Dept. heads
Risk Activities Guarantee System 80 % Ahmed Islah
Messaging Mail
10% All Employees 7
Communications SD Request System
Customer/Stakeholder
No. Function Resources Down time Stakeholders
(who depends on you?)
Hisham Halawa,
Guarantee Guarantee
100 % Mohamed 0.5 hour End of every month,
Activities System
Fakharany Quarter & year
Mail
Messaging End of every month,
SD Request 100 % All Employees
Communications Quarter & year
System 0.5 hour
End of every month,
File Share 100% All Employees
0.5 hour Quarter & year
5 Guarantee Sectore MS Office (Word, Guarantee,HR, Servers - PCs - OS - Office -
Documentations 15% All Employees Banks, Business 4
Excel,..) Operation, Risk, Printers - Scanners - Internal √ √
partners
Business Dev., FIN Photocopier Applications
File Share 100% All Employees
End of every month,
4
Banks Quarter & year
Internet
communications 40%
Staff Medical
Medical Sys 0% All Employees N/A
Insurance N/A
Customer/Stakeholder
No. Function Resources Down time Stakeholders
(who depends on you?)
BU Impact BU key Person/ Dept. related with Max
BU BU Function / H/W Required S/W Requirement Internal External Internet Name of
# Service Catalog on stakeholder other Dept. Unavailable Date Range
(Business Unit) Actives / Process IT Risk IT Risk IT Risk IT Risk IT Risk stockholders
Business IT Risk IT Risk Time (H)
End of every
Business Quarter
Development Guarantee System 100 % Amr Ryad 1
Activities End of every
Month
End of every
month,
HR Activities Guarantee System 100 % Ramez Rashed 1 Quarter &
year
Messaging Mail
60 % All Employees 1
Communications SD Request System
MS Office (Word,
30% All Employees 4
Excel,..)
Documentations Guarantee,HR, Servers - PCs - Printers - Banks ,
OS - Office - Internal
7 HR File Share All Employees Operation, Risk, Scanners - √ business √ 1
Applications
Business Dev., Photocopier partners
Banks Accounts
Internet 70% All Employees 1
Monitor
Staff Medical
Medical Sys 0% All Employees N/A
Insurance
Customer/Stakeholder
No. Function Resources Down time Stakeholders
(who depends on you?)
BU Impact BU key Person/ Dept. related with Max
BU BU Function / Actives / H/W Required S/W Requirement Internal External Internet Name of
# Service Catalog on stakeholder other Dept. Unavailable Date Range
(Business Unit) Process IT Risk IT Risk IT Risk IT Risk IT Risk stockholders
Business IT Risk IT Risk Time (H)
√
MD Activities Guarantee System 0% Nagla Bahr
Messaging Mail
100% All Employees 0.5 All Times
Communications SD Request System
MS Office (Word,
80% All Employees 2
Excel,..)
Documentations Servers - PCs - Printers - Banks ,
OS - Office - Internal
7 MD File Share N/A All Employees CGC Depts Scanners - √ business √
Applications
Photocopier partners
Communicatioon Internet 100% All Employees 1
Staff Medical Insurance Medical Sys 0% All Employees 0.5 All Times
Customer/Stakeholder
No. Function Resources Down time Stakeholders
(who depends on you?)
BU Impact BU key Person/ Dept. related Max
BU BU Function / H/W Required S/W Requirement Internal External Internet Date Name of
# Service Catalog on stakeholder with other Dept. Unavailable
(Business Unit) Actives / Process IT Risk IT Risk IT Risk IT Risk IT Risk Range stockholders
Business IT Risk IT Risk Time (H)
√
HR Activities ERP System Payroll 100% Amr Abbas 2 Fom 20-to
26 every
month
From 8 to
Administration
Support Amr Abbas 2 11 every
Activities
month
Messaging Mail Banks, and end of
25% All Employees 4
Communications SD Request System Servers - PCs - vendors,supplie every year
MS Office (Word, OS - Office - Internal
100% All Employees CGC Depts Printers - Scanners - √ rs,Bi √ 1
3 HR Excel,..) Applications
Photocopier Technology,HIT
Documentations
S
File Share N/A All Employees
Banks Accounts
Internet 25% 4
Monitor
Staff Medical
Medical Sys 0% All Employees 8
Insurance
Access Control Support 10% Sayed Saad
Attendance system Support 90% Sayed Saad
Customer/Stakeholder
No. Function Resources Down time Stakeholders
(who depends on you?)
BU Impact BU key Person/ Dept. related Max
BU BU Function / H/W Required S/W Requirement Internal External Internet Date Name of
# Service Catalog on stakeholder with other Dept. Unavailable
(Business Unit) Actives / Process IT Risk IT Risk IT Risk IT Risk IT Risk Range stockholders
Business IT Risk IT Risk Time (H)
√
Adminstration Monitor Bulding
50% Mohamed Maher 2
Activities BMS
Administration Mail
100% Tarek Abbas 4
Activities SD Request System
Messaging
25% All Employees 8
Communications SD Request System Servers - PCs - Banks,
OS - Office - Internal
CGC Depts. Printers - Scanners - √ vendors,supplie √
3 Adminstration Applications
Photocopier rs,
MS Office (Word, 100%
All Employees 1
Documentations Excel,..)
File Share All Employees
Guarantee System 8 √
Law Activities 0% Taha Shaker
Report system 8
Messaging Mail
10% All Employees 8
Communications SD Request System
Customer/Stakeholder
No. Function Resources Down time Stakeholders
(who depends on you?)
BU Impact BU key Person/ Dept. related with Max
BU BU Function / H/W Required S/W Requirement Internal External Internet Name of
# Service Catalog on stakeholder other Dept. Unavailable Date Range
(Business Unit) Actives / Process IT Risk IT Risk IT Risk IT Risk IT Risk stockholders
Business IT Risk IT Risk Time (H)
√
Audit Activities Guarantee System 100% Ashraf Abdelwahab 2
Befor meeting of
audit commeite
Messaging Mail
70 % All Employees 4
Communications SD Request System
MS Office (Word,
50% All Employees 4
Excel,..) Servers - PCs - Printers -
Documentations OS - Office - Internal Vendors,Busi
7 Audit CGC Depts Scanners - √ √
File Share 70 % All Employees Applications ness partners
Photocopier
Banks Accounts
Internet 30% 4
Monitor
Staff Medical
Medical Sys 0% All Employees 8
Insurance
Classified Data
Informal BIA. This strategy uses quick and informal interviews where rather
than spending time scoring impacts, participants engage in a discussion
around the timing of when a process needs to be functional and why. You
Determine your strategy for the BIA can include a discussion on applications needed and focus only on critical
dependencies.
Questionnaire. This strategy involves obtaining the necessary information
using a questionnaire, following up as needed. Be sure to include all the
information desired. We typically try to acquire information similar to that
gathered in the informal interview.
Hybrid. This strategy involves using both a formal and informal process for
each department based on its criticality, last BIA performed, or recent
organizational changes. "
ERP System
Alpha System
Financial Application
Mail Server
Request System
Files xls, word
11 Assuit Branch
Mail
Request System
11 Assuit Branch Files xls, word
Guarantee System
Mesaging
12 Alex Branch Files xls, word
Guarantee
MailSystem
Request System
13 Mansoura Branch Files xls, word
# BU Impact on Business
1 Low
2 Medium
3 High
Customer/Stakeholder
BU key Person/ stakeholder (who depends on you?)
Rank BU IT Risk
Amr Abbas
Talaat Zaki
Talaat Zaki
High Mr.Ramez
Medium
Low Mr.taha
Ahmed Islah
High Mr.Taha
from To
0 15
15 40
40 >
Customer/Stakeholder
(who dependsBU
onrelated
you?)with other BU H/W Required
IT Risk IT Risk
Attendance
BI Technolgy (ERP AX) √
Null √
Mr.Abdelsalam,