KX-TA308 Instalation Manual
KX-TA308 Instalation Manual
KX-TA308 Instalation Manual
Please read this manual before connecting the Advanced Hybrid System.
Thank you for purchasing this Panasonic Model KX-TA308,
Advanced Hybrid System.
System Components
Model Description
Service Unit KX-TA308 Advanced Hybrid System (Main Unit)
KX-TA30820 Proprietary Telephone
KX-TA30830 Proprietary Telephone with Backlit Display
Telephones KX-TA30850 Proprietary Telephone
KX-T7885 Wireless Proprietary Telephone
KX-TD7895 Wireless Proprietary Telephone
Optional
KX-T30865 Doorphone
Equipment
The KX-TA308XX series telephones are available only for the KX-TA308.
For details about the KX-T7885 and KX-TD7895, refer to the “Operating Instructions”
for each wireless phone.
2
Attention
• Keep the unit away from heating appliances and electrical noise generating devices such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the
performance of the Advanced Hybrid System.
• This unit should be kept free of dust, moisture, high temperature (more than 40 ˚C {104 ˚F})
and vibration, and should not be exposed to direct sunlight.
• Never attempt to insert wires, pins, etc. into the vents or other holes of this unit.
• If there is any trouble, disconnect the unit from the telephone line. Plug the telephone
directly into the telephone line. If the telephone operates properly, do not reconnect the unit
to the line until the trouble has been repaired by an authorized Panasonic Factory Service
Center. If the telephone does not operate properly, chances are that the trouble is in the
telephone system, and not in the unit.
• Do not use benzine, thinner, or the like, or any abrasive powder to clean the cabinet. Wipe it
with a soft cloth.
WARNING
The serial number of this product may be found on the label affixed to the side of the
unit. You should note the model number and the serial number of this unit in the space
provided and retain this book as a permanent record of your purchase to aid in
identification in the event of theft.
MODEL NO.:
SERIAL NO.:
3
Attention
When you ship the product
Carefully pack and send it prepaid, adequately insured and preferably in the original carton.
Attach a postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT
send the product to the Executive or Regional Sales offices. They are NOT equipped to
make repairs.
Product service
Panasonic Factory Servicenters for this product are listed in the servicenter directory.
Consult your certified Panasonic dealer for detailed instructions.
DATE OF PURCHASE
NAME OF DEALER
DEALER’S ADDRESS
4
Important Safety Instructions
When using your telephone equipment, basic safety precautions should
always be followed to reduce the risk of fire, electric shock and injury to
persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bathtub, wash
bowl, kitchen sink, or laundry tub, in a wet basement, or near a
swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The
product may fall, causing serious damage to the product.
6. Slots and openings in the cabinet and the back or bottom are provided
for ventilation, to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by
placing the product on the bed, sofa, rug, or other similar surface. This
product should never be placed near or over a radiator or heat register.
This product should not be placed in a built-in installation unless
proper ventilation is provided.
7. This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power
supply to your home, consult your dealer or local power company.
8. This product is equipped with a three wire grounding type plug, a plug
having a third (grounding) pin. This plug will only fit into a grounding
type power outlet. This is a safety feature. If you are unable to insert
the plug into the outlet, contact your electrician to replace your
obsolete outlet. Do not defeat the safety purpose of the grounding type
plug.
9. Do not allow anything to rest on the power cord. Do not locate this
product where the cord will be abused by people walking on it.
10. Do not overload wall outlets and extension cords as this can result in
the risk of fire or electric shock.
5
Important Safety Instructions
11. Never push objects of any kind into this product through cabinet slots
as they may touch dangerous voltage points or short out parts that
could result in a risk of fire or electric shock. Never spill liquid of any
kind on the product.
12. To reduce the risk of electric shock, do not disassemble this product,
but take it to a qualified serviceman when some service or repair work
is required. Opening or removing covers may expose you to dangerous
voltages or other risks. Incorrect reassembly can cause electric shock
when the appliance is subsequently used.
13. Unplug this product from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating
instructions. Adjust only those controls, that are covered by the
operating instructions because improper adjustment of other
controls may result in damage and will often require extensive work
by a qualified technician to restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance.
14. Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electric shock from
lightning.
15. Do not use the telephone to report a gas leak in the vicinity of the leak.
6
F.C.C. Requirements and Relevant
Information
1. Notification to the Telephone Company
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
On the side of this equipment is a label that contains, among other information, a product identifier in
the format: ACJMF04BKX-TA308. If requested, this number must be provided to the telephone
company.
Installation must be performed by a qualified professional installer. If required, provide the telephone
company with the following technical information:
• Telephone numbers to which the system will be connected
• Make: Panasonic
• Model: KX-TA308
• Ringer Equivalence No.: 0.4B
• Facility Interface Code: 02LS2
• Service Order Code: 9.0F
• Required Network Interface Jack: RJ11
2. Ringer Equivalence Number (REN)
The REN is used to determine the number of devices that may be connected to a telephone
line. Excessive RENs on a telephone line may result in the devices not ringing in response
to an incoming call. In most, but not all areas, the sum of RENs should not exceed five (5.0).
To be certain of the number of devices that may be connected to a line, as determined by
the total RENs, contact the local telephone company.
3. Incidence of Harm to the Telephone Lines
If this equipment causes harm to the telephone network, the telephone company will notify
you in advance that temporary discontinuance of service may be required. But if advance
notice isn't practical, the telephone company will notify the customer as soon as possible.
Also, you will be advised of your right to file a complaint with the FCC if you believe it is
necessary.
4. Changes in Telephone Company Communications Facilities, Equipment,
Operations and Procedures
The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the operation of the equipment. If this happens the telephone
company will provide advance notice in order for you to make necessary modifications to
maintain uninterrupted service.
5. Trouble with This Equipment
If trouble is experienced with this equipment, for repair or warranty information, please see
the attached warranty, which includes the Servicenter Directory. If the equipment is causing
harm to the telephone network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
6. Connection to Party Line
Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.
7
F.C.C. Requirements and Relevant
Information
CAUTION
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions
about what will disable alarm equipment, consult your telephone company or a qualified
installer.
Note
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION
Any changes or modifications not expressly approved by the party responsible for compliance could
void the user's authority to operate this device.
When programming emergency numbers and / or making test calls to emergency numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.
WARNING
The software contained in the TRS feature to allow user access to the network must be upgraded to
recognize newly established network area codes and exchange codes as they are placed into service.
Failure to upgrade the premises PBXs or peripheral equipment to recognize the new codes as they
are established will restrict the customer and the customer's employees from gaining access to the
network and to these codes.
KEEP THE SOFTWARE UP-TO-DATE WITH THE LATEST DATA.
8
Introduction
This Installation Manual provides technical information for the Panasonic Advanced Hybrid
System, KX-TA308. It is designed to serve as an overall technical reference for the system
and includes a description of the system, its hardware and software, features and services
and environmental requirements.
Section 2, Installation
Contains the basic system installation and wiring instructions.
Section 3, Features
Describes all the basic, optional and programmable features in alphabetical order. It also
provides information about the programming required, conditions, connection references,
related features and operation for every feature.
Section 5, List
Lists the tone/ring tone and default values for system programming.
Section 6, Troubleshooting
Provides information for system and telephone troubleshooting.
NOTE
The following document may be used in conjunction with this manual.
• User Manual for the KX-TA308 System, Proprietary Telephones and Single Line
Telephones
Trademarks
• IBM is a registered trademark of International Business Machines Corporation in the
United States.
• All other trademarks identified herein are the property of their respective owners.
9
Contents
Section 1 System Outline
1.1 System Highlights ...................................................................................... 1-2
1.2 Basic System Construction ....................................................................... 1-3
1.3 Proprietary Telephones ............................................................................. 1-3
1.4 Pre-installed Cards .................................................................................... 1-4
1.4.1 Caller ID Card ............................................................................ 1-4
1.4.2 Doorphone/Door Opener Card ....................................................... 1-4
1.5 Specifications .............................................................................................. 1-5
1.5.1 General Description ..................................................................... 1-5
1.5.2 Characteristics ............................................................................ 1-6
1.5.3 System Capacity ......................................................................... 1-7
Section 2 Installation
2.1 Before Installation ..................................................................................... 2-2
2.2 Installation of the Main Unit .................................................................... 2-4
2.2.1 Unpacking ................................................................................. 2-4
2.2.2 Location of Interfaces .................................................................. 2-4
2.2.3 Wall Mounting ........................................................................... 2-5
2.2.4 Frame Ground Connection ............................................................ 2-6
2.3 Connection .................................................................................................. 2-8
2.3.1 System Connection Diagram ......................................................... 2-8
2.3.2 Opening the Side Cover ............................................................... 2-9
2.3.3 Outside (CO) Line Connection ..................................................... 2-10
2.3.4 Extension Connection ................................................................ 2-13
2.3.5 External Pager (Paging Equipment) Connection ............................... 2-14
2.3.6 External Music Source Connection ............................................... 2-15
2.3.7 Paralleled Telephone Connection
(for a Proprietary Telephone and a Single Line Telephone) .............. 2-16
2.3.8 Polarity Sensitive Telephone Connection ........................................ 2-17
2.3.9 Printer and PC Connection .......................................................... 2-18
2.4 Doorphone/Door Opener Card ............................................... 2-21
2.4.1 Doorphone and Door Opener Connection ....................................... 2-21
2.4.2 Doorbell/Door Chime Connection ................................................ 2-25
2.4.3 Securing the cords ..................................................................... 2-26
2.5 Auxiliary Connection for Power Failure Transfer ............................... 2-27
2.6 Closing the Side Cover ............................................................................ 2-28
2.7 Starting the System for the First Time .................................................. 2-29
2.8 System Restart ......................................................................................... 2-30
2.9 System Data Clear ................................................................................... 2-31
Section 3 Features
A Absent Message Capability ...................................................................... 3-2
Account Code Entry ............................................................................... 3-3
Answering, Direct Outside (CO) Line ........................................................ 3-4
Automatic Callback Busy (Camp-On) ........................................................ 3-5
B Background Music (BGM) ....................................................................... 3-6
10
Contents
11
Contents
12
Contents
13
Contents
14
Contents
15
Contents
Section 5 List
5.1 Tone/Ring Tone ........................................................................................... 5-2
5.2 Default Values ............................................................................................. 5-4
Section 6 Troubleshooting
6.1 Installation ................................................................................................... 6-2
6.2 Connection ................................................................................................... 6-3
6.3 Operation ..................................................................................................... 6-4
16
Section 1
System Outline
This section provides general information on the system,
including system capacity and specifications.
1.1 System Highlights
System Capacity
Basic System
Outside (CO) lines 3
Extensions 8
Hybrid System
This system supports the connection of analog proprietary
telephones and single line devices such as single line telephones,
fax machines, and data terminals.
Programming System
The system is programmed from a proprietary telephone with
display. A PC is not required.
Caller ID
Allows the user to see the name or telephone number of a caller on
the telephone display before answering a call.
Proprietary
Telephone Description
KX-TA30820 Speakerphone, 12 Flexible CO
KX-TA30830 Backlit Display, Speakerphone, 12 Flexible CO
KX-TA30850 Monitor, 12 Flexible CO
KX-T7885 Wireless Proprietary Telephone
KX-TD7895 Wireless Proprietary Telephone
Programming References
See “Programming References” in Section 3, Features, Caller ID, Caller
ID Call Waiting and Local Carrier-Based Voice Mail Service.
Panasonic Panasonic
Door Door
Opener 1 Opener 2
Dialing Dial Pulse (DP) 10 pps, 20 pps, Tone (DTMF) Dialing, DTMF-DP
Intercom Paths 4
System Data
Installation Precautions
This system is designed for wall mounting only. Avoid installing in
the following places. (Doing so may result in malfunction, noise, or
discoloration.)
1. In direct sunlight and hot, cold, or humid places. (Temperature
range: 0 °C – 40 °C {32 °F – 104 °F})
2. Sulfuric gases produced in areas where there are thermal
springs, etc. may damage the equipment or contacts.
3. Places in which shocks or vibrations are frequent or strong.
4. Dusty places, or places where water or oil may come into
contact with the system.
5. Near high-frequency generating devices such as sewing
machines or electric welders.
6. On or near computers, telexes, or other office equipment, as
well as microwave ovens or air conditioners. (It is preferable
not to install the system in the same room with the above
equipment.)
7. Install at least 1.8 m {6 feet} away from radios and televisions.
(Both the system and Panasonic proprietary telephones)
8. Do not obstruct area around the system (for reasons of
maintenance and inspection — be especially careful to allow
space for cooling above and at the sides of the system).
Wiring Precautions
Be sure to follow these instructions when wiring the unit:
1. Do not wire the telephone cable in parallel with an AC power
source, computer, telex, etc. If the cables are run near those
wires, shield the cables with metal tubing or use shielded cables
and ground the shields.
2-2 Installation
2.1 Before Installation
2. If cables are run on the floor, use protectors to prevent the wires
from being stepped on. Avoid wiring under carpets.
3. Avoid using the same power supply outlet for computers,
telexes, and other office equipment. Otherwise, the system
operation may be interrupted by the induction noise from such
equipment.
4. Please use one pair telephone wire for extension connection of
(telephone) equipment such as single line telephones, data
terminals, answering machines, computers, etc., except
Panasonic proprietary telephones (e.g., KX-TA30830).
5. Unplug the system during wiring. After all of the wiring is
completed, plug in the system.
6. Mis-wiring may cause the system to operate improperly. Refer
to Section 6.1 “Installation” and Section 6.2 “Connection”.
7. If an extension does not operate properly, disconnect the
telephone from the extension line and then connect again, or
turn off the Power Switch of the system and then on again.
8. The system is equipped with a 3-wire grounding type plug. This
is a safety feature. If you are unable to insert the plug into the
outlet, contact your electrician to replace your obsolete outlet.
Do not defeat the purpose of the grounding-type plug.
9. Outside (CO) Lines should be installed with lightning
protectors. For details, refer to Section 2.3.3 “Outside (CO)
Line Connection – Installing Lightning Protectors”.
Warning:
Static sensitive devices are used.
To protect printed circuit boards
from static electricity, do not
touch connectors indicated to the
left. To discharge body static,
touch ground or wear a
grounding strap.
Installation 2-3
2.2 Installation of the Main Unit
2.2.1 Unpacking
Unpack the box and check the items below.
Main Unit one
AC Cord one
Template one
Screws (Wall Mounting) three
Washers (Wall Mounting) three
Pager Connector one
Music Source Connector one
Terminal Boxes (Doorphone) two
Telephone Line Cords two
(Doorphone)
Top View
2-4 Installation
2.2.3 Wall Mounting
This set is designed for wall mounting only. The wall where the
main unit is to be mounted must be able to support the weight of
the main unit. If screws other than the ones supplied are used, use
screws with the same diameter as the ones enclosed.
3. Hook the main unit on the screw heads. 4. Hook the main unit on the screw heads.
Installation 2-5
2.2.4 Frame Ground Connection
IMPORTANT!!!
Connect the frame of the main unit to the ground.
To the ground
Grounding Screw
wire
* For grounding wire, green-and-yellow insulation is required, and the cross-sectional area of the
conductor must be more than 0.75 mm2 or 18 AWG.
In most of North America, the ground provided by the “Third wire ground” at the commercial or
residential power outlet will be satisfactory. However, in some cases this ground may be installed
incorrectly. Therefore, the following test procedure should be performed.
Test Procedure
1. Obtain a suitable voltmeter and set it for a possible reading of up to 250 V AC.
2. Connect the meter probes between the two main AC voltage points on the wall outlet. The
reading obtained should be 108 V AC – 132 V AC.
3. Move one of the meter probes to the 3rd prong terminal (GND).
Either the same reading or a reading of 0 V should be obtained.
2-6 Installation
2.2.4 Frame Ground Connection
Installation 2-7
2.3 Connection
2.3.1 System Connection Diagram
Amplifier Speaker
Printer or Computer
8 Extensions Extension jacks 01 — 08
(one pair)
KX-TA30820
KX-TA30850
Cordless Phone
(two pair)
(one pair)
Panasonic
(two pair)
Panasonic
2-8 Installation
2.3.2 Opening the Side Cover
Screw
Installation 2-9
2.3.3 Outside (CO) Line Connection
Connection
1. Insert the modular plugs of the telephone line cords
(2-conductor wiring) into the modular jacks on the system.
2. Connect the line cord to the terminal board or the modular jacks
from the Central Office jack.
2-10 Installation
2.3.3 Outside (CO) Line Connection
Installation
CO CO CO
Lightning
System
Protectors Terminal
Board EXTN. Protective
Earth
Terminal
EXTN. EXTN.
Frame Ground
TEL TEL
Ground
CO: Outside (CO) line
EXTN.: Extension line
TEL: Telephone
Installation 2-11
2.3.3 Outside (CO) Line Connection
Lightning
Protectors
CO
Grounding Wire
System
(Underground)
Rod
2-12 Installation
2.3.4 Extension Connection
Connection
Insert the modular plugs of the telephone line cords (2 or 4-
conductor wiring) into the modular jacks on the system.
Installation 2-13
2.3.5 External Pager (Paging Equipment) Connection
Speaker
Amplifier
Paging Equipment
PAGING
Paging Jack
Note • To adjust the sound level of the pager, use the volume control on the
amplifier.
Programming Reference
Section 4, System Programming
[106] External Paging Access Tone
2-14 Installation
2.3.6 External Music Source Connection
Note • System programming for the music source used for Music on Hold is
required.
• To adjust the sound level of the Music on Hold, use the volume control
on the external music source.
Programming Reference
Section 4, System Programming
[111] Hold Music Selection
Installation 2-15
2.3.7 Paralleled Telephone Connection
(for a Proprietary Telephone and a Single Line Telephone)
Modular T-Adaptor
(Panasonic KX-J66 or USOC RJA2X)
2-conductor wiring cord
Connect pins “T” and “R”.
Programming Reference
Section 4, System Programming
[610] Paralleled Telephone Connection
2-16 Installation
2.3.8 Polarity Sensitive Telephone Connection
7. Reverse as shown.
Extension
Outside (CO) Line 1
4
2
5
3
6
8. Every time an extension telephone is
7 8 9
0
replaced, repeat the procedure above.
Reverse here
Installation 2-17
2.3.9 Printer and PC Connection
Printer or Computer
Serial Interface
(RS-232C) (D-SUB, 9-pin)
2-18 Installation
2.3.9 Printer and PC Connection
BB RXD 2 2 RXD BB
BA TXD 3 3 TXD BA
CD DTR 4 4 DTR CD
AB SG 5 5 SG AB
CC DSR 6 6 DSR CC
CA RTS 7 7 RTS CA
CB CTS 8 8 CTS CB
BB RXD 2 1 FG AA
3 RXD BB
BA TXD 3
CD DTR 4 2 TXD BA
AB SG 5 20 DTR CD
CC DSR 6 7 SG AB
CA RTS 7 5 CTS CB
CB CTS 8 6 DSR CC
8 DCD CF
Installation 2-19
2.3.9 Printer and PC Connection
Programming References
Section 4, System Programming
[800] SMDR RS-232C Communication Parameters
[801] SMDR Parameter
2-20 Installation
2.4 Doorphone/Door Opener Card
2.4.1 Doorphone and Door Opener connection
Two doorphones (KX-T30865) and two door openers (user-
supplied) can be installed.
Screw
2. Attach the base cover to a wall using two screws.
Screws
Note Two kinds of screws are included. Please choose the
appropriate one depending on your type of wall.
Installation 2-21
2.4.1 Doorphone and Door Opener Connection
Doorphone 1
Doorphone 2
2-conductor wiring
is required.
Red Green
Panasonic
Doorphone
(KX-T30865)
2-22 Installation
2.4.1 Doorphone and Door Opener Connection
While pressing the button below a hole with a driver, insert the wire
from the door opener into the hole.
Door opener 1
Door opener 2
Installation 2-23
2.4.1 Doorphone and Door Opener Connection
Programming References
Section 4, System Programming
[700]–[702] Doorphone Ringing Assignment — Day/Night/Lunch
[703]–[705] Door Opener Assignment — Day/Night/Lunch
2-24 Installation
2.4.2 Doorbell/Door Chime Connection
Relay 2
Panasonic
Doorphone 1 Door
(KX-T30865) Opener 1 Doorbell/Door Chime
Programming References
Section 4, System Programming
[700]–[702] Doorphone Ringing Assignment — Day/Night/Lunch
[703]–[705] Door Opener Assignment — Day/Night/Lunch
[708] Doorphone Ringing Time
[710] Doorphone Ring/Chime Selection
[711] Doorphone Chime Assignment
[712] Doorphone Chime Pattern Selection
Installation 2-25
2.4.3 Securing the cords
1. Wrap the black Velcro® strap firmly around the all cords.
Note • To detach the black Velcro strap, remove the black screw with a
screwdriver.
Black screw
2-26 Installation
2.5 Auxiliary Connection for Power Failure
Transfer
Power failure transfer connects a specific single line telephone to
the selected outside (CO) line in the event of system power failure,
as follows.
Installation 2-27
2.6 Closing the Side Cover
1. Replace the right side cover and tighten the screw.
2. Tie together all of the connected cords and attach them to the
wall so that the cords cannot be pulled out of the system.
2-28 Installation
2.7 Starting the System for the First Time
1. Plug the AC power cord into the system and an AC outlet.
2. Turn the Power Switch on. (The power indicator will light.)
The system will be initialized with the default values. If the system
does not work properly, see “2.9, System Data Clear”.
CAUTION • The system will continue to be powered even if the Power Switch is
turned “OFF”.
• The power supply cord is used as the main disconnect device. Ensure
that the outlet is located/installed near the equipment and is easily
accessible.
AC Surge Protector
Notice
When leaving the product unused for a
long time, turn off the Power Switch of
the unit and remove the AC power cord
from the wall socket for energy
conservation.
Installation 2-29
2.8 System Restart
After starting the system, if the system does not operate properly,
restart the system.
Before restarting the system, try the system feature again to confirm
whether there definitely is a problem or not.
System Restart causes the following.
1. Camp-on is cleared.
2. Calls on Hold are terminated.
3. Calls on Exclusive Hold are terminated.
4. Calls in progress are terminated.
5. Call Park is cleared.
6. Last Number Redial is cleared.
7. Saved Number Redial is cleared.
8. Message Waiting is cleared.
Other data is not cleared by System Restart.
Notice If the system still does not operate properly, please see Section 2.9,
“System Data Clear”.
2-30 Installation
2.9 System Data Clear
When the system does not operate properly after restarting, you can
clear the programming data stored in the system. The system will
restart with the default settings. First, try system program [999]. If
the system still does not operate properly, please follow the
procedure below.
Screws
Installation 2-31
2.9 System Data Clear
4. Slide the System Clear Switch to the “CLEAR” position.
CAUTION To protect the printed circuit boards (P-boards) from static electricity, do
not touch parts on the P-boards. Before touching the System Clear Switch
and Reset Button, put on a grounding strap.
Notice After pressing the Reset Button, return the System Clear Switch to the
“NORMAL” position in step 6 before the power indicator stops flashing.
Otherwise, the system will not clear.
Condition • Be sure the frame of the main unit is connected to the ground. Refer
to Section 2.2.4 “Frame Ground Connection”.
Programming Reference
Section 4, System Programming
[999] System Data Clear
2-32 Installation
Section 3
Features
This section describes every basic, optional, and
programmable feature in alphabetical order. It also provides
information about the conditions, connection references,
programming required, related features, and operation
for every feature.
A 3 Features
Absent Message Capability
Description Allows an extension user to set a message which will be displayed
at the calling extension to show the reason for the called extension’s
absence. Six messages can be programmed as desired, which are
available for every extension user. Setting or canceling a message
can be done by individual extension users but only callers with a
display telephone can view the message.
Conditions • The six messages are shown below. “%” means a parameter to be
entered when assigning a message at an extension.
(1) Will Return Soon
(2) Gone Home
(3) At Ext %%% (extension number)
(4) Back at %% : %% AM (or PM) (hour : minute)
(5) Out Until %% / %% (month / day)
(6) In a Meeting
• An extension user can only select one message at a time. The selected
message is displayed every time the user goes off-hook.
Programming References
No programming required.
3-2 Features
3 Features A
Account Code Entry
Description An Account Code is used to identify incoming and outgoing outside
calls for accounting and billing purposes. The account code is
appended to the Station Message Detail Recording (SMDR) call
record. For incoming outside calls, account codes are optional. For
outgoing outside calls, there are four modes available to enter an
account code: Verify-All mode, Verify-Toll mode, Forced mode, and
Option mode. One mode is selected for each extension.
In Verify-All mode, the user must always enter a pre-assigned
account code when making any of the following calls unless it has
previously been stored in memory.
• Call Forwarding – to Outside (CO) Line
• Last Number Redial
• Line Access
• One-Touch Dialing
• Personal Speed Dialing
• Pickup Dialing
• Saved Number Redial
• System Speed Dialing
In Verify-Toll mode, the user can enter a pre-assigned account code
only when the user needs to override toll restriction. Calls with COS
numbers 3 through 5 will be treated as calls with COS number 2.
Calls with COS numbers 1 and 2 will not be affected.
In Forced mode, the user must always enter an account code. The
code can be any number.
In Option mode, the user can enter any account code if needed.
Conditions • An account code can be stored into Memory Dialing (System/Personal
Speed Dialing, One-Touch Dialing, Pickup Dialing, Call Forwarding – to
Outside (CO) Line).
• Account code entry after CPC detection must be done within 30 seconds.
Otherwise, the SMDR call record is activated and the code cannot be
entered.
• In any mode, emergency dial numbers stored in program
[309] “Emergency Dial Number Set” can be dialed out without an
account code entry.
Programming References
Section 4, System Programming
[310] Account Codes
[601]–[603] TRS – Class of Service (COS) Assignment
— Day/Night /Lunch
[605] Account Code Entry Mode
[805] SMDR Account Code Selection
Feature Reference Section 3, Features
Toll Restriction Override by Account Codes
Operation Reference Telephone Features
— User Manual Account Code Entry
Features 3-3
A 3 Features
Answering, Direct Outside (CO) Line
Description Allows a proprietary telephone user to answer an incoming call by
simply pressing the appropriate CO button without lifting the
handset or pressing the SP-PHONE/MONITOR button.
Condition • This feature allows the user to specify which line will be answered
when multiple incoming lines are ringing.
Programming References
No programming required.
3-4 Features
3 Features A
Automatic Callback Busy (Camp-On)
Description Allows the caller to be notified when the called party or selected
outside (CO) line becomes free.
Automatic Callback – Extension
If the caller answers the callback ringing (Camp-On Recall), the
called extension will automatically start ringing.
Automatic Callback – Outside (CO) Line
If the caller answers the callback ringing (Camp-On Recall), the
line will be automatically selected to allow the user to make an
outside call.
Conditions • If the callback ringing (Camp-On Recall) is not answered in four rings
(within 10 seconds), the callback will be canceled.
• More than one extension user can set this function to one extension or
outside (CO) line at the same time.
Programming References
No programming required.
Features 3-5
B 3 Features
Background Music (BGM)
Description Allows a proprietary telephone user to listen to background music
from the speaker monitor on their telephone.
Connection Reference
Section 2, Installation
2.3.6 External Music Source Connection
Programming References
No programming required.
3-6 Features
3 Features B
Busy Lamp Field
Description The LED (Light Emitting Diode) indicators of the DSS (Direct
Station Selection) buttons, corresponding to selected extensions,
show whether the extensions are idle or busy.
Programming Reference
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Direct Station Selection (DSS) Button
Condition • This feature only works if the called extension has activated Call
Waiting. If Call Waiting is activated, the caller will hear a ringback tone.
If not, the caller will hear a reorder tone.
Programming References
No programming required.
Features 3-7
B 3 Features
Button, Direct Station Selection (DSS)
Description A DSS button allows a proprietary telephone user one-touch access
to other extension users.
Programming References
Section 4, System Programming
[005] One-Touch Transfer Using a DSS Button
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Direct Station Selection (DSS) Button
3-8 Features
3 Features B
Button, Flexible
Description The use of Flexible Buttons is determined by station programming.
The following two types of Flexible Buttons are provided on
proprietary telephones (PT) :
• Flexible CO buttons
• MESSAGE button
The table below shows all of the features which can be assigned to
Flexible Buttons.
Button
CO MESSAGE
Features to be assigned
Group-CO ✔
Other-CO ✔
Single-CO ✔
Caller ID Indication — Common ✔
Caller ID Indication — Personal ✔
Caller ID Selection — Common ✔
Caller ID Selection — Personal ✔
Conference ✔
FWD/DND ✔
Log-In/Log-Out ✔
Saved Number Redial ✔
Message Waiting ✔
Another Extension Message
Waiting ✔
Direct Station Selection (DSS) ✔
One-Touch Dialing ✔ ✔
“✔” indicates that the feature is available.
Features 3-9
B 3 Features
The following table shows the default settings of the Flexible CO buttons.
CO button Feature Ext.101 Ext.102 Ext.103 Ext.104 Ext.105 Ext.106 Ext.107 Ext.108
LINE 1 S-CO CO1 CO1 CO1 CO1 CO1 CO1 CO1 CO1
LINE 2 S-CO CO2 CO2 CO2 CO2 CO2 CO2 CO2 CO2
LINE 3 S-CO CO3 CO3 CO3 CO3 CO3 CO3 CO3 CO3
4* DSS Ext.102 Ext.101 Ext.101 Ext.101 Ext.101 Ext.101 Ext.101 Ext.101
5* DSS Ext.103 Ext.103 Ext.102 Ext.102 Ext.102 Ext.102 Ext.102 Ext.102
6* DSS Ext.104 Ext.104 Ext.104 Ext.103 Ext.103 Ext.103 Ext.103 Ext.103
7* DSS Ext.105 Ext.105 Ext.105 Ext.105 Ext.104 Ext.104 Ext.104 Ext.104
8* DSS Ext.106 Ext.106 Ext.106 Ext.106 Ext.106 Ext.105 Ext.105 Ext.105
9* DSS Ext.107 Ext.107 Ext.107 Ext.107 Ext.107 Ext.107 Ext.106 Ext.106
10* DSS Ext.108 Ext.108 Ext.108 Ext.108 Ext.108 Ext.108 Ext.108 Ext.107
One- Paging Paging Paging Paging Paging Paging Paging Paging
11* Touch
Dialing ANSWER ANSWER ANSWER ANSWER ANSWER ANSWER ANSWER ANSWER
One-
12* Touch Paging Paging Paging Paging Paging Paging Paging Paging
Dialing —All —All —All —All —All —All —All —All
Ext. : Extension
* CO button numbers above 3 are not indicated on the KX-TA308XX series
telephones.
12
11
10
3-10 Features
3 Features B
Condition • Incoming and outgoing calls on a line are shown in the following
priority.
Single-CO > Group-CO
Programming Reference
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment
Features 3-11
B 3 Features
Button, Group-CO (G-CO)
Description To support efficient utilization of outside (CO) lines, a group of
outside (CO) lines (outside (CO) line group) can be assigned to a
CO button. The function is referred to as Group-CO (G-CO). Any
incoming call from any outside (CO) line in the outside (CO) line
group arrives at the G-CO button. To make an outside call, the user
can access an idle outside (CO) line in the group by simply pressing
the assigned G-CO button.
Programming References
Section 4, System Programming
[400] Outside (CO) Line Connection Assignment
[404] Outside (CO) Line Group Assignment
[405]–[407] Flexible Outward Dialing Assignment — Day/Night/Lunch
[408]–[410] Flexible Ringing Assignment — Day/Night/Lunch
[411]–[413] Delayed Ringing Assignment — Day/Night/Lunch
[423] Outside (CO) Line Ringing Pattern Selection
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Group-CO (G-CO) Button
3-12 Features
3 Features B
Button, Other-CO (O-CO)
Description Outside (CO) lines, which are not assigned to an S-CO or G-CO
button, can be assigned to a flexible CO button on a proprietary
telephone (PT). The assigned button serves as the Other-CO
(O-CO) button. An incoming call on an outside (CO) line arrives at
the O-CO. To make an outside call, the PT user simply presses the
assigned O-CO button.
Programming References
Section 4, System Programming
[400] Outside (CO) Line Connection Assignment
[404] Outside (CO) Line Group Assignment
[405]–[407] Flexible Outward Dialing Assignment — Day/Night/Lunch
[408]–[410] Flexible Ringing Assignment — Day/Night/Lunch
[411]–[413] Delayed Ringing Assignment — Day/Night/Lunch
[423] Outside (CO) Line Ringing Pattern Selection
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Other-CO (O-CO) Button
Features 3-13
B 3 Features
Button, Single-CO (S-CO)
Description A Single-CO (S-CO) button is an outside (CO) line access button.
This allows a proprietary telephone user to access a specific line by
pressing an S-CO button. An incoming call can be directed to an
S-CO button.
Programming References
Section 4, System Programming
[400] Outside (CO) Line Connection Assignment
[404] Outside (CO) Line Group Assignment
[405]–[407] Flexible Outward Dialing Assignment — Day/Night/Lunch
[408]–[410] Flexible Ringing Assignment — Day/Night/Lunch
[411]–[413] Delayed Ringing Assignment — Day/Night/Lunch
[423] Outside (CO) Line Ringing Pattern Selection
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Single-CO (S-CO) Button
3-14 Features
3 Features B
Buttons on Proprietary Telephones
Description Proprietary telephones are provided with the feature/line access
buttons listed below.
Features 3-15
B 3 Features
The functions of the listed buttons are described below.
AUTO ANSWER/MUTE (KX-TA30820/KX-TA30830): Used for
answering an extension automatically, or turns the microphone off
during a conversation.
AUTO DIAL/STORE: Used for System Speed Dialing and storing
program changes.
CO (Central Office line): Can make or receive an outside call or
can be re-assigned to a different CO or various feature buttons.
CONF (Conference): Used to establish a three-party conference.
FLASH/RECALL: Allows you to disconnect the current call and
originate another call without hanging up (Flash). Sends a flash
signal to the Central Office or host PBX to access their features
(External Feature Access).
FWD/DND (Call Forwarding/Do Not Disturb): Used to program
Call Forwarding, and set Do Not Disturb.
HOLD: Used to place a call on hold.
INTERCOM: Used to make or receive intercom calls.
MESSAGE: Used to send a message, display the current message,
call back the message sender, or can be assigned as another feature
button. The Message/Ringer Lamp lights when a message waiting
indication is left.
MONITOR (KX-TA30850): Used for a hands-free operation.
PAUSE: Inserts a pause in a speed dial number.
PROGRAM: Used to enter and exit the Programming mode.
REDIAL: Used for Last Number Redialing.
SP-PHONE (Speakerphone — KX-TA30820/KX-TA30830):
Used for a hands-free speakerphone operation. Pressing the button
causes the telephone to switch between the handset and hands-free
operation.
TRANSFER: Transfers a call to another extension or external
destination.
VOICE CALL (KX-TA30850): Used to receive a notification via
monitor in place of ringing.
Navigator Key (KX-TA30830): Used to adjust the volume and the
display contrast or select desired items for each function.
Volume Key (KX-TA30820/KX-TA30850): Used to adjust the
volume.
3-16 Features
3 Features B
Message/Ringer Lamp: Used to inform telephone users visually
that they have an incoming call or message from an external party
or extension. The table below shows the lighting patterns for the
Message/Ringer Lamp.
Lamp Status
Flashing The user has an incoming call.
On The user has a message.
Conditions • Certain buttons are equipped with light indicators (LED’s) to show the
line or feature status.
• CO buttons can be classified according to the following three types:
Single-CO (S-CO) button / Group-CO (G- CO) button /
Other-CO (O- CO) button
Programming Reference
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment
Features 3-17
C 3 Features
CALL FORWARDING FEATURES – SUMMARY
Description Call Forwarding features enable an extension user to have their
calls forwarded to a specified destination. The user may determine
the conditions of how their calls will be forwarded. The following
Call Forwarding features are available:
Call Forwarding – All Calls
Call Forwarding – Busy/No Answer
Call Forwarding – Follow Me
Call Forwarding – to an Outside (CO) Line
Conditions • The types of calls which are forwarded by this feature are:
Outside calls – DIL; DISA; Normal
Intercom calls – Extension; Transfer
• The extensions which have already been assigned as a forwarded
destination cannot set the Call Forwarding feature.
• Although calls can be forwarded, Message Waiting cannot. The
Message/Ringer Lamp will light on the original called extension.
• If the Do Not Disturb (DND) feature has already been set, setting the
Call Forwarding feature will cancel DND.
• System Programming determines which extensions are able to perform
this feature for certain outside calls.
Programming References
Section 4, System Programming
[963] Call Forwarding Selection
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – FWD/DND Button
3-18 Features
3 Features C
Call Forwarding – Busy/No Answer
Description A user’s calls are forwarded to another extension if their extension
is busy or they do not answer the call within a pre-determined time.
Conditions • The types of calls which are forwarded by this feature are:
Outside calls – DIL; DISA; Normal
Intercom calls – Extension; Transfer
• The extensions which have been already assigned as the forwarded
destination cannot set the Call Forwarding feature.
• Although calls can be forwarded, Message Waiting cannot. The
Message/Ringer Lamp will light on the original called extension.
• If the Do Not Disturb (DND) feature has already been set, setting the
Call Forwarding feature will cancel DND.
• System Programming determines which extensions are able to perform
this feature for certain outside calls.
Programming References
Section 4, System Programming
[202] Call Forwarding Start Time
[963] Call Forwarding Selection
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – FWD/DND Button
Features 3-19
C 3 Features
Call Forwarding – Follow Me
Description If a user forgets to set Call Forwarding – All Calls before they leave
their desk, this allows them to set the same feature from the
destination extension.
Programming References
Section 4, System Programming
[963] Call Forwarding Selection
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – FWD/DND Button
3-20 Features
3 Features C
Call Forwarding – to an Outside (CO) Line
Description Calls directed to an extension will be sent to an external
destination. The outside telephone number must be pre-
programmed.
Conditions • The types of calls which are forwarded by this feature are:
Outside calls – DIL; DISA
Intercom calls – Extension; Transfer
• The forwarding extension’s Toll Restriction and Account Code Entry
requirements still apply.
• If the Do Not Disturb (DND) feature has already been set, setting the
Call Forwarding feature will cancel DND.
• System programming determines which extensions are able to perform
this feature.
• If a call between two outside parties is established by this feature, the
duration of the call is determined by the system timer. An alarm tone is
generated to both outside parties 15 seconds before the time-out. The
call is disconnected at the time-out.
Programming References
Section 4, System Programming
[205] Outside-to-Outside (CO-to-CO) Line Duration Time Limit
[607] Call Forwarding to an Outside (CO) Line
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – FWD/DND Button
Features 3-21
C 3 Features
Call Hold – Intercom
Description This is used to place an intercom call on hold. The held call can be
retrieved by the user who held it or by any other extension.
Conditions • Only one intercom call can be placed on hold (up to ten calls in the
system – Call Park). With a proprietary telephone, outside calls and one
intercom call can be placed on hold at the same time. With a single line
telephone, either one outside or intercom call can be held.
• If a call on hold is not retrieved within a pre-assigned period of time,
Hold Alarm/Hold Recall occurs.
Programming References
Section 4, System Programming
[104] Hold Mode Selection
[200] Hold Recall Time
3-22 Features
3 Features C
Call Hold – Outside (CO) Line
Description Allows an extension user to put an outside call on hold. The held
call can be retrieved by the user who held it or by any other
extension.
Conditions • With a single line telephone, the user can hold only one call, either an
extension or outside call.
• Music is sent to the party on hold, if available (Music on Hold).
• If a call on hold is not retrieved within a specific period of time, Hold
Alarm/Hold Recall occurs.
• If an external party is placed on hold and not retrieved within 30
minutes, it will be automatically disconnected.
Programming References
Section 4, System Programming
[104] Hold Mode Selection
[200] Hold Recall Time
Features 3-23
C 3 Features
Call Hold, Exclusive – Intercom
Description Allows a proprietary telephone user to prevent other extension
users from retrieving a held intercom call. Only the user who held
the call can retrieve it.
Conditions • Only one intercom call can be placed on Call Hold or Exclusive Call
Hold at a time.
• If a call on hold is not retrieved within a pre-assigned period of time,
Hold Alarm/Hold Recall occurs.
• This feature is not available for single line telephones.
Programming Reference
Section 4, System Programming
[200] Hold Recall Time
Programming Reference
Section 4, System Programming
[200] Hold Recall Time
3-24 Features
3 Features C
Call Hold Retrieve – Intercom
Description Allows an extension user to retrieve a call that has been placed on
hold by another extension.
Condition A confirmation tone is sent to the user when the hold is retrieved by
entering the feature number.
Programming References
No programming required.
Condition A confirmation tone is sent to the user when the hold is retrieved by
entering the feature number.
Programming References
No programming required.
Features 3-25
C 3 Features
Call Log, Incoming
Description If display proprietary telephone (KX-TA30830) users cannot
answer a call, the incoming outside call information from the Caller
ID service is automatically logged in the system and the Caller ID
Indication button indicator lights. Moreover, the user can call back
the caller by checking the call log. There are two kinds of call log
areas available in the system. One is the personal area, which stores
call logs per telephone. The other is the common area, which stores
call logs for the system. Up to 20 calls can be logged in each
personal area and up to 300 calls in the common area.
The displayed information is as follows:
• The received outside (CO) line number and name
• The date and time the call was received
Conditions • The user’s area code must be assigned before they use the Caller ID
feature.
• To check the caller’s information stored in the personal area, the user
needs to assign the Caller ID Indication — Personal button. For the
common area, the Caller ID Indication — Common button is necessary.
• The call is registered when the PT finishes ringing. If a call is directed to
a certain PT, the call will be registered in the PT’s personal area and the
PT’s Caller ID Indication — Personal button indicator will light. A call
via an outside (CO) line assigned “Normal” in programs [414]-[416]
“Outside (CO) Line Mode — Day/Night/Lunch” or a call via the DISA
Intercept Routing feature will be registered in the common area and all
corresponding PT’s Caller ID Indication — Common button indicators
will light. However in this case, if nobody has assigned the Caller ID
Indication — Common button, the call will be registered in a PT’s
personal area that is connected to the lowest jack number and the PT’s
Caller ID Indication — Personal button will light.
• After someone has checked the new call log in the common area, all
corresponding Caller ID Indication — Common button indicators will
turn off.
• Information is also registered even if a transferred call (unscreened) is
not answered. In this case, the information will be stored in the
transferred extension’s personal area.
• When the call log in the personal area is full (20 calls are stored), the
user can select how the 21st call is treated. Overwriting the data by
replacing the oldest call with the newest one at their extension, or
disregarding the 21st call can be selected (Default: Record the new call)
(Call Log, Incoming). When the call log in the common area is full (300
calls are stored), only the operator or manager can select the 301st call
treatment (Default: Record the new call) (The 301st Call Log, Incoming
in the Common Area Treatment).
3-26 Features
3 Features C
• A telephone user can lock their display so that the incoming call
information stored in their personal area is not shown on the display.
The operator or manager can cancel the lock. The call information
stored in the common area can be locked and unlocked only by the
operator and manager.
• The system automatically modifies the incoming caller’s number,
depending on programming, for local or long distance calls. The
modified number will be recorded so it can be called back. Users can
also modify the number manually.
<Example>
[901] “Caller ID Area Code Assignment” : 201
[902] “Caller ID Modification for Local Calls” :
delete – 3 digits, add – blank
[903] “Caller ID Modification for Long Distance Calls” :
delete – 0 digit, add – 1
Caller’s number Recorded
provided by CO caller’s number
Local call: 2011234567 1234567 (modified by [902])
Long distance call: 7149876543 17149876543 (modified by [903])
Programming References
Section 4, System Programming
[900] Caller ID Assignment
[901] Caller ID Area Code Assignment
[902] Caller ID Modification for Local Calls
[903] Caller ID Modification for Long Distance Calls
[904] Caller ID Log Priority Selection
[909] Common Area Call Log Check Assignment
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Caller ID Indication Button,
Caller ID Selection Button
Feature Reference Section 3, Features
Caller ID
Operation References Telephone Features
— User Manual Call Log, Incoming
Call Log Lock, Incoming in the Personal Area
Operator/Manager Service Features
Call Log, Incoming in the Common Area — CLEAR ALL
Call Log Lock, Incoming in the Common Area
Electronic Station Lockout — CANCEL ALL
The 301st Call Log, Incoming in the Common Area Treatment
Features 3-27
C 3 Features
Call Park
Description Allows an extension user to place a held call into a system parking
area. This releases the user from the parked call to perform other
operations. The parked call can be retrieved by any extension user.
Conditions • The system contains ten parking areas, each of which has its own call
park number.
• If a parked call is not retrieved within a pre-assigned period of time,
Hold Alarm/Hold Recall occurs.
• If a parked call is not retrieved in 30 minutes, it will be automatically
disconnected.
Programming Reference
Section 4, System Programming
[200] Hold Recall Time
Conditions • The user can pick up an incoming outside, intercom, or doorphone call.
• A confirmation tone is sent to the user when the call is picked up. The
tone can be disabled.
• Hold recalls and camp on recalls cannot be picked up.
Programming Reference
Section 4, System Programming
[117] Call Pickup Tone
3-28 Features
3 Features C
Call Pickup, Group
Description Allows an extension user to answer a call that is ringing at another
telephone, if the call is ringing within the user’s extension group.
Conditions • The user can pick up an incoming outside, intercom, or doorphone call.
• A confirmation tone is sent to the user when the call is picked up. The
tone can be disabled.
Programming References
Section 4, System Programming
[117] Call Pickup Tone
[600] Extension Group Assignment
Condition A Distinctive Dial Tone is sent to the extension user by this feature when
the user goes off-hook.
Programming References
No programming required.
Features 3-29
C 3 Features
Call Retrieving from a TAM (Telephone Answering Machine)
Description Allows an extension user to answer an incoming call received by
TAM.
Conditions None
Programming Reference
Section 4, System Programming
[611] TAM (Telephone Answering Machine) Extension
Call Splitting
Description Allows an extension user to alternate between two other parties.
Placing the current call on hold allows the user to have a
conversation with the other party.
Programming References
No programming required.
3-30 Features
3 Features C
CALL TRANSFER FEATURES – SUMMARY
Description Call Transfer features allow a user to transfer a call to another party.
This operation can be screened or unscreened. Screened call
transfer is used when the user wants to announce the call to the
other party before completing the transfer. Unscreened call transfer
immediately releases the caller to the called party. An intercom or
an outside call can be transferred to an extension or to an external
party by the following.
Call Transfer, Screened – to Extension
Call Transfer, Screened – to an Outside (CO) Line
Call Transfer, Unscreened – to Extension
Condition • If music on hold is enabled, music is sent to the caller while being
transferred. Sending a cyclic tone or music on hold to the caller can be
programmed by program [111].
Programming References
Section 4, System Programming
[005] One-Touch Transfer Using a DSS Button
[111] Hold Music Selection
Features 3-31
C 3 Features
Call Transfer, Screened – to an Outside (CO) Line
Description Allows a proprietary telephone user to voice-announce to an
external party and transfer the call.
Programming References
Section 4, System Programming
[111] Hold Music Selection
[205] Outside-to-Outside (CO-to-CO) Line Duration Time Limit
[606] Call Transfer to an Outside (CO) Line
3-32 Features
3 Features C
Call Transfer, Unscreened – to Extension
Description Allows a user to transfer an intercom or outside call directly to an
extension party. After dialing the destination extension, the user
waits for the ringback tone and replaces the handset.
Conditions • If the destination party does not answer within the pre-determined time,
the call will return to the user (Transfer Recall).
• This feature is possible when the destination is sending a ringback or
busy tone. If the destination is busy, Camp-On Transfer occurs.
• The ringing signal pattern depends on the party being transferred:
outside or extension call ringing.
• If music on hold is enabled, music is sent to the caller while being
transferred. Sending a cyclic tone or music on hold to the caller is
programmable by program [111].
Programming References
Section 4, System Programming
[005] One-Touch Transfer Using a DSS Button
[111] Hold Music Selection
[201] Transfer Recall Time
Features 3-33
C 3 Features
Call Waiting
Description During a conversation, a call waiting tone notifies the user that
another incoming call is waiting. They can answer the second call
by disconnecting or placing the current call on hold. The call
waiting tone can be activated or deactivated by dialing the
appropriate feature number.
5s
Tone 2
Single:
Double:
Triple:
Programming References
Section 4, System Programming
[115] Extension Ringing Pattern Selection
[423] Outside (CO) Line Ringing Pattern Selection
[968] Incoming Lamp Control
Station Programming . . . . . . . . . User Manual
Call Waiting Tone Type Assignment
3-34 Features
3 Features C
Call Waiting from a Central Office
Description During a conversation, a call waiting tone offered by the Central
Office notifies the user that another incoming call is waiting. They
can answer the second call by placing the current call on hold.
Conditions None
Programming References
Section 4, Features
[110] Flash Key Mode
[418] Flash Time
Features 3-35
C 3 Features
Caller ID
Description Provides a display proprietary telephone user with the caller’s
information, such as their name and telephone number, on the
outside (CO) line assigned to receive Caller ID service calls.
Conditions • The outside (CO) lines where the Caller ID service is offered by a
Central Office must be assigned.
• A display PT (KX-TA30830) user can record the caller information
received by Caller ID (Call Log, Incoming feature).
• If the Caller ID service provides both the number and name, the user can
select the initial display, number or name, by system programming.
• An assigned name in program [011] “System Speed Dialing Name
Setting” will be displayed when the caller’s telephone number matches
one of System Speed Dialing numbers assigned in program [001]
“System Speed Dialing Entry” and a Central Office does not provide the
caller’s name.
• If a Central Office provides a caller’s name, the name from the Central
Office will be displayed even when a name assigned in program [011] is
effective.
Programming References
Section 4, System Programming
[900] Caller ID Assignment
[901] Caller ID Area Code Assignment
[902] Caller ID Modification for Local Calls
[903] Caller ID Modification for Long Distance Calls
[904] Caller ID Log Priority Selection
[906] Caller ID SMDR Format
[907] Caller ID SMDR Printout Selection
[915] Caller ID Checksum
3-36 Features
3 Features C
Caller ID Call Waiting
Description During a conversation, a call waiting tone offered by the Central
Office informs the user that there is a call waiting. If the Caller ID
service provides them with a caller’s information, such as the name
and telephone number, the new caller’s information will be
displayed (flashing) on their extension (KX-TA30830 only) during
the assigned time. They can answer the second call by
disconnecting the first call or placing it on hold.
Conditions • The second caller information display timer can be programmed. If the
user does not press the FLASH/RECALL button while the information
is displayed (flashing), the display stops flashing. In this situation, the
caller information is automatically recorded in the user’s personal area
and the user’s Caller ID Indication — Personal button indicator lights if
the call has been directed to the user. A call via an outside (CO) line
assigned “Normal” in programs [414]-[416] “Outside (CO) Line Mode
— Day/Night/Lunch” is automatically recorded in the common area and
all corresponding user’s Caller ID Indication — Common button
indicators light. However in this case, if nobody has assigned the Caller
ID Indication — Common button, the call information is recorded in an
user’s personal area that is connected to the lowest jack number and the
user’s Caller ID Indication — Personal button indicator lights.
• This feature is available during a conversation with an external party
except for the following cases: (1) during a conference call, (2) while
holding a call, (3) while transferring a call, and (4) during an outside-to-
outside (CO-to-CO) line call.
• A contract with the Central Office may be required for the Call Waiting
service. Consult the Central Office for details.
Programming References
Section 4, Features
[900] Caller ID Assignment
[908] Caller ID Call Waiting Time
[913] Caller ID Call Waiting Assignment
[914] Caller ID Call Waiting CAS Receive Time
[915] Caller ID Checksum
[968] Incoming Lamp Control
Features 3-37
C 3 Features
Calling Party Control (CPC) Signal Detection
Description The Calling Party Control (CPC) Signal is an on-hook indication
(disconnect signal) sent from the outside (CO) line when the
telephone is hung up at the other end. To maintain efficient
utilization of outside (CO) lines, the system monitors their state and
when a CPC Signal is detected from a line, the system disconnects
the line and alerts the extension with a reorder tone.
Conditions • CPC Signal Detection is enabled or disabled for incoming and outgoing
outside calls by system programming.
• Generally, CPC for Signal Detection works for incoming outside calls,
and does not work for outgoing outside calls (except after they are
placed on Call Hold or Exclusive Call Hold). In this case, if an
extension user remains off-hook after an outgoing outside call is
completed, the system will not release all the switches used to establish
the connection. The connected outside (CO) line will continue to be in
use. To prevent this, CPC Signal Detection can be programmed to work
for outgoing outside calls.
• If a CPC Signal is detected during a Conference call, the line will be
disconnected and the remaining two parties can resume their call.
• If a CPC Signal is detected during a call between a DISA caller and an
extension or external party, the line will be disconnected.
Programming References
Section 4, System Programming
[420] Calling Party Control (CPC) Signal
[421] CPC Detection for Outgoing Calls
3-38 Features
3 Features C
Conference
Description The system supports three-party conference calls, including
external or internal parties. During a two-party conversation, the
extension user can add a third party to their conversation, thereby
establishing a conference.
Programming References
Section 4, System Programming
[105] Conference Tone
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Conference (CONF) Button
Features 3-39
C 3 Features
Conference, Unattended
Description When a proprietary telephone user is in a conference with two
external parties, the user can leave the conference to allow the other
two parties to continue the conversation. This is called an
Unattended Conference. The user may return to the conference, if
desired.
Programming References
Section 4, System Programming
[205] Outside-to-Outside (CO-to-CO) Line Duration Time Limit
[606] Call Transfer to an Outside (CO) Line
3-40 Features
3 Features C
Confirmation Tones
Description When various features are completed, the system confirms the
success of the operation by sending a confirmation tone to the
extension user through the speaker of the telephone.
Confirmation tone 1:
(a) Indicates that the new setting is different from the previous
setting.
(b) Sets or cancels Electronic Station Lockout.
1s
Confirmation tone 2:
(a) Indicates that the new setting is the same as the previous setting.
(b) Also, sent when various features are successfully performed or
accessed. (e.g., Call Hold, Automatic Callback Busy)
1s
Confirmation tone 3:
Sent when a conversation is established just after dialing.
For example, when accessing the following features by their feature
numbers:
• Conference
• Call Pickup
• Paging – External
• Paging Answer
This tone can be disabled by system programming so that the user
can start talking immediately.
1s
Features 3-41
C 3 Features
Confirmation tone 4:
Sent when changing a three-party call (created by Executive Busy
Override or Conference) to a two-party call. This tone can be
disabled by system programming.
1s
Programming References
Section 4, System Programming
[105] Conference Tone
[106] External Paging Access Tone
[117] Call Pickup Tone
3-42 Features
3 Features D
Data Line Security
Description Data Line Security is a feature that can be set at individual
extensions. Once set, communication between the extension and the
other party is protected from signals such as Call Waiting, Hold
Alarm/Hold Recall and Executive Busy Override. Data equipment
or a facsimile may be connected to an extension jack so that the
user can perform data communications. During communication,
Data Line Security maintains secure data transmission against tones
or interruptions from other extensions.
Conditions None
Programming References
No programming required.
Features 3-43
D 3 Features
Dial Tones, Distinctive
Description Three types of dial tone patterns are available to give information
about features activated on the telephone.
Dial tone 1: This is a normal dial tone. None of the features listed
below are activated.
1s
Dial tone 2: Sent when any one of the features below are set.
Absent Message Capability
Background Music (BGM) (for proprietary telephones only)
Call Forwarding
Call Pickup Deny
Data Line Security
Do Not Disturb (DND)
Electronic Station Lockout
Message Waiting (for proprietary telephones only)
Pickup Dialing (for single line telephones only)
Timed Reminder
1s
Dial tone 3: Sent when performing Account Code Entry and sent
when answering a Timed Reminder call.
1s
Conditions None
Programming References
No programming required.
3-44 Features
3 Features D
Dial Type Selection
Description Allows an extension user to select the desired dialing mode for each
outside (CO) line regardless of the originating extension (rotary or
tone). There are three dialing modes available.
DTMF (Dual Tone Multi-Frequency) Mode
The dialing signal from an extension, either tone or rotary, is
converted to tone dialing. DTMF signals are transmitted to the
outside (CO) line.
Pulse Dial (Rotary) Mode
The dialing signal from an extension, either tone or rotary, is
converted to rotary dialing. Rotary pulses are transmitted to the
outside (CO) line.
Call Blocking Mode
Set this mode for outside (CO) lines that can receive both tone
and rotary dialing, but are under contract with the Central
Office for rotary dialing only. When dialing to a line using a
touchtone telephone, only rotary dialing is sent to the Central
Office.
Conditions • Extension users can temporarily convert the pre-assigned rotary dialing
mode to DTMF mode (Pulse to Tone Conversion). DTMF mode cannot
be changed to rotary.
• Either DTMF or rotary dialing can be assigned for the DISA (Direct
Inward System Access) outgoing line. With DISA, pulse to tone
conversion is not possible.
• If an outside (CO) line can receive both DTMF and pulse signals and is
contracted for DTMF with a Central Office, the DTMF mode should be
selected for the line. If it is contracted for rotary mode, the Call
Blocking mode should be selected for the line.
• If a line is assigned to the Pulse Dial mode, select an appropriate pulse
speed, if necessary.
• After a held call is retrieved, the dial mode returns to the one originally
programmed for the outside (CO) line.
Programming References
Section 4, System Programming
[401] Dial Mode
[402] Pulse Speed Selection
Features 3-45
D 3 Features
Direct In Lines (DIL)
Description Enables an incoming outside call to go directly to one extension.
DIL places an incoming outside call to only one extension. This
outside (CO) line can be used by multiple extension users to make
calls, but can only be used by one extension to receive calls.
DIL can have different destinations for the day, night and lunch
modes (Time Service).
Programming References
Section 4, System Programming
[414]–[416] Outside (CO) Line Mode — Day/Night/Lunch
3-46 Features
3 Features D
Direct Inward System Access (DISA)
Description Allows an outside caller to access specific system features after
hearing a short beep as if the caller is an extension in the system.
The caller can have direct access to features such as:
• Placing an incoming call to an extension, operator or ring
group. The caller also has the option of dialing the route for an
extension using a one digit number (DISA built-in auto
attendant number) via DISA calls.
• Calling an external party.
One of the following must be selected to have direct access to these
features: (1) None Security, (2) Trunk (Outside (CO) Line)
Security, or (3) All Security. In None Security mode, any caller can
make outside or intercom calls. In Trunk (Outside (CO) Line)
Security mode, a pre-assigned DISA security code must be entered
to make outside calls. In All Security mode, a pre-assigned DISA
security code must be entered to make both outside and intercom
calls. This prevents callers from making unauthorized calls.
However, when making an outside call by Call Forwarding – to
Outside (CO) Line, the call is allowed (exception).
Conditions • The following items are required for the DISA feature.
– “DISA1” must be assigned to outside (CO) line(s) as the outside
(CO) line mode.
• After the DISA Delayed Answer Time expires and a ringback tone is
returned to the caller, a DISA call will be answered. The caller can dial
after the tone.
• This system can store up to ten programmable DISA built-in auto
attendant numbers. Each number is one digit.
• The DISA built-in auto attendant number may be the same as the first
digit of other numbers (extension number, etc.). To avoid confusion, the
system waits for the second digit for a preprogrammed amount of time
(default: 2 seconds). If the timer expires, the system will assume that the
first digit is a DISA built-in auto attendant number.
• The DISA line can be used to originate outside calls if a security code (if
required) has been dialed.
• This system can store up to four programmable DISA security codes.
The number of digits of the codes can be programmed (default: 4 digits).
Each code should be different.
• The duration of outside-to-outside (CO-to-CO) line calls can be limited.
When the specified time expires, both lines are disconnected. A warning
tone is sent to both parties 15 seconds before the time-limit.
• To detect the end of an outside-to-outside (CO-to-CO) line call, CPC
Signal Detection can be assigned.
Features 3-47
D 3 Features
• If a wrong DISA security code is entered, three beeps will be heard. The
call will be disconnected after three failed attempts.
Programming References
Section 4, System Programming
To enable the DISA feature
[414]–[416] Outside (CO) Line Mode — Day/Night/Lunch
[420] Calling Party Control (CPC) Signal
[421] CPC Detection for Outgoing Calls
[500] DISA Incoming Dialing Mode Selection
[501] DISA Built-in Auto Attendant
[506] DISA Busy Mode
[510] DISA No Dial Mode
[511] DISA Security Type
[512] DISA Security Codes
[516] DISA Incoming Assignment
[518] DISA Tone Selection after the Security Code
[530] DISA Security Codes Digits Selection
To set DISA timer values
[205] Outside-to-Outside (CO-to-CO) Line Duration Time limit
[504] DISA Delayed Answer Time
[517] DISA AA Wait Time
To enable the Intercept Routing feature
[408]–[410] Flexible Ringing Assignment — Day/Night/Lunch
[507] DISA Intercept Mode
[508] DISA Ringing Time before Intercept
[509] DISA Ringing Time after Intercept
[515] Intercept Time For Internal DISA
3-48 Features
3 Features D
When you enable the Outside – Outside Line Call feature of Direct Inward
System Access (DISA) function, if a third party discovers the password (a
DISA security code) of the system, you have a risk that they will make illegal
phone calls using your telephone line, and the cost may be charged to your
account.
Condition • The manager (jack number 01) can change the DISA security
codes in program [512] “DISA Security Codes”, and change the
number of digits of the DISA security codes in program [530]
“DISA Security Codes Digits Selection” with their extension
password.
Features 3-49
D 3 Features
Flow chart of possible cases and results for DISA calls
*3
Is a security *5
All
code required? Yes What is the security type? Disconnect.
No Trunk or None
The security Is Intercept Routing employed? *13
code is entered. Yes
No
One short
beep The code is correct. The call is sent to Disconnect.
another extension.
*6
Make an outside call. The code is incorrect. *14
A
The call reaches the destination. Reorder tone
*7
Disconnect.
Answered. The call is not
Answered.
answered.
The call is not answered. The destination *9
extension(s) is(are) busy.
B Disconnect.
Is Intercept Routing employed? *8 What is the DISA *10
Busy Mode?
Yes
No
The call is sent to
another extension.
Disconnect Call Waiting
Busy tone
Goes to A *11
Disconnect.
Goes to B
3-50 Features
3 Features D
*1: The DISA Delayed Timer starts. This is the time between a call reaching the system and being
received. The time is assigned in program [504] “DISA Delayed Answer Time”.
*2: When a call is received and the system answers, the system sends a short beep to the caller.
*3: The Intercept Timer for Internal DISA starts. This is the time the system waits for the number
sent by the caller. If nothing is entered by the caller during this time, the system will regard it as
“Nothing is dialed”. The time is assigned in program [515] “Intercept Time for Internal DISA”.
*4: The system can accept the following numbers:
• 100 through 199 as an extension number.
• 81 through 83 as an outside (CO) line group line access number.
• 9 as an automatic line access number when “Without AA” is assigned in program [500] “DISA
Incoming Dialing Mode Selection”. Even if “With AA” is assigned, 9 is regarded as the
automatic line access number if nothing is assigned to “9” in program [501] “DISA Built-in
Auto Attendant”.
• 0 as the operator call number when the operator is assigned in program [008] “Operator
Assignment” and “Without AA” is assigned in program [500] “DISA Incoming Dialing Mode
Selection”. Even if “With AA” is assigned, 0 is regarded as the operator call number if nothing
is assigned to “0” in program [501] “DISA Built-in Auto Attendant”.
• 0 through 9 as a built-in auto attendant number when “With AA” is assigned in program [500]
“DISA Incoming Dialing Mode Selection”. The DISA AA Wait timer starts after receiving the
first 1-digit number. If the timer expires, the system will assume that the first digit is an AA
number. The time is assigned in program [517] “DISA AA Wait Time”.
*5: A security code is necessary when program [511] “DISA Security Type” is assigned as follows.
• All Security – the system waits for a security code dialed after “ ”. When the security code
matches a code programmed in program [512] “DISA Security Codes”, the
system accepts the numbers after the code.
• Trunk Security – the caller can access an outside (CO) line if the security code matches a code
programmed in program [512] “DISA Security Codes”. The caller can
access other destinations without the security code.
If the entered number is the same as one of the security codes, a short beep is heard. The beep
can be disabled in program [518] “DISA Tone Selection after the Security Code”. If the number
is wrong, three beeps will be heard. The call will be disconnected after three failed attempts.
*6: The caller must enter the desired phone number after hearing a dial tone from the Central Office.
*7: The DISA Ring Timer Before Intercept starts. The destination telephone(s) will ring for the time
programmed in program [508] “DISA Ringing Time before Intercept”.
*8: The system treats the call according to program [507] “DISA Intercept Mode” as follows.
• Disconnect – the call is disconnected.
• Intercept – the call is sent to the extensions programmed in programs [408]–[410] “Flexible
Ringing Assignment — Day/Night/Lunch”.
If the call is still not answered within the time programmed in program [509] “DISA Ringing
Time after Intercept”, it will be disconnected.
*9: If the destination extension belongs to a hunting group and all extensions in the group are busy,
the system checks the DISA Busy Mode. If the destination is the Ring group, the DISA Busy
Mode will not work for the call. The system regards the call as unanswered.
Features 3-51
D 3 Features
*10: The DISA Busy Mode is selected in program [506] “DISA Busy Mode”. There are two modes as
follows:
• Disconnect – the caller hears a busy tone and the call is disconnected.
• Call Waiting – the destination extension hears the call waiting tone if they have enabled Call
Waiting.
*11: The DISA Ring Timer Before Intercept starts. The destination telephone(s) will ring for the time
programmed in program [508] “DISA Ringing Time before Intercept”.
*12: After the Intercept Timer for Internal DISA expires, the system regards that nothing was dialed .
*13: The system treats the call according to program [510] “DISA No Dial Mode” as follows.
• Disconnect – the call is disconnected.
• Intercept – the call is sent to the extensions programmed in programs [408]–[410] “Flexible
Ringing Assignment — Day/Night/Lunch”. If all of the extensions are assigned to
“Disable”, the call will be disconnected.
*14: The DISA Ring Timer After Intercept starts. The destination telephone(s) will ring for the time
programmed in program [509] “DISA Ringing Time after Intercept”. If the call is not answered
during the programmed time, the call will be disconnected.
3-52 Features
3 Features D
Display, Call Information
Description A display proprietary telephone shows the user the following call
information.
Programming References
Section 4, System Programming
[009] Extension Number Assignment
[204] Call Duration Count Start Time
[604] Extension Name Setting
Features 3-53
D 3 Features
Display, in Idle
Description A display proprietary telephone can display: (1) date and time,
(2) date and day of the week, or (3) extension number and name.
One of the following displays is displayed while on-hook. The user
can change the display by pressing the key.
• The current date and time are set by system programming or the
operator/manager service features.
• The user can select how to show the present time, 12-hour format or
24-hour format, by system programming.
Programming References
Section 4, System Programming
[000] Date and Time Setting
[010] LCD Time Display Selection
[604] Extension Name Setting
3-54 Features
3 Features D
Display, Self-Extension Number
Description Allows a display proprietary telephone user to display his own jack
number and extension number in the station programming mode.
Programming Reference
Station Programming . . . . . . . . . User Manual
Self-Extension Number Confirmation (KX-TA30830 only)
Condition • A lever on the telephone (Navigator key) is used to select one of three
available levels.
Programming Reference
Configuration . . . . . . . . . . . . User Manual
Initial Settings — Display Contrast Adjustment (KX-TA30830 only)
Features 3-55
D 3 Features
Do Not Disturb (DND)
Description Allows an extension user to appear busy to incoming outside or
intercom calls. This can be set or canceled by the extension user.
Conditions • If a proprietary telephone (PT) is not supplied with the FWD/DND
button, it can be assigned to a flexible CO button.
• DND does not work for the following calls: hold recalls or the Timed
Reminder alarm.
• A PT user in DND mode can answer a call by pressing the
corresponding flashing button.
• An extension in DND mode can be called by other extension users who
are allowed to override DND in program [609] “Do Not Disturb
Override”.
• If the Call Forwarding feature has already been set, setting the DND
feature will cancel Call Forwarding.
Programming Reference
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – FWD/DND Button
Feature Reference Section 3, Features
Do Not Disturb (DND) Override
Operation Reference Telephone Features
— User Manual Do Not Disturb (DND)
3-56 Features
3 Features D
Door Opener
Description Allows extension users to unlock the door for a visitor from their
telephone. The door can be unlocked by extension users who have
been programmed to enable this feature.
Connection Reference
Section 2, Installation
2.4.1 Doorphone and Door Opener Connection
Programming References
Section 4, System Programming
[703]–[705] Door Opener Assignment — Day/Night/Lunch
[709] Door Opener Time
Features 3-57
D 3 Features
Doorbell/Door Chime
Description Extension users can receive not only ringing but also chiming as a
doorphone call by connecting a doorbell/door chime to the relay
connected with a door opener, when a visitor presses a doorphone
button. They can recognize which doorphone call is coming by
assigning a chime pattern (8 patterns) to each doorphone. Also they
can select the ringing way (Ring/Chime/Ring & Chime) for each
doorphone.
Conditions • <Example>
— Taking the example that a doorbell/door chime is connected to Relay 2.
When only an extension connected to jack 01 can receive a doorphone
call, each setting is as follows:
When default values are changed as shown in the above table, the
system behaves in the following way:
— When a visitor presses the button of Doorphone 1:
• A doorbell/door chime, connected to Relay 2, chimes with Pattern
1.
• Extension 101 does not ring by setting “Doorphone 1: Chime” in
program [710].
• The INTERCOM button of Extension 101 flashes for 30 seconds.
(PT only)
• During 30 seconds, the extension user can answer the doorphone
call at Extension 101 by going off-hook. And then he or she can
unlock Door Opener 1, connected to Relay 1, by pressing “5”.
• While having another call, the displayed item flashes when the
Call Waiting feature is programmed.
3-58 Features
3 Features D
• To perform the combination of the doorphone/door opener and the
doorbell/door chime, connect the wire of the doorbell/door chime to the
relay other than the relays used for door openers. Refer to the program
[710].
Connection References
Section 2, Installation
2.4.1 Doorphone and Door Opener Connection
2.4.2 Doorbell/Door Chime Connection
Programming References
Section 4, System Programming
[700]–[702] Doorphone Ringing Assignment — Day/Night/Lunch
[703]–[705] Door Opener Assignment — Day/Night/Lunch
[708] Doorphone Ringing Time
[710] Doorphone Ring/Chime Selection
[711] Doorphone Chime Assignment
[712] Doorphone Chime Pattern Selection
[968] Incoming Lamp Control
Features 3-59
D 3 Features
Doorphone Call
Description If a visitor presses the doorphone button, pre-assigned extensions
will be called. The extension who answers the call can talk to the
visitor. Any extension user can call a doorphone. The doorphones
are also used for the Room Monitor feature.
Connection Reference
Section 2, Installation
2.4.1 Doorphone and Door Opener Connection
Programming References
Section 4, System Programming
[700]–[702] Doorphone Ringing Assignment — Day/Night/Lunch
[706] Door Ringing/Tone Pattern Selection
[707] Doorphone Access Tone Selection
[708] Doorphone Ringing Time
[710] Doorphone Ring/Chime Selection
[711] Doorphone Chime Assignment
[712] Doorphone Chime Pattern Selection
[968] Incoming Lamp Control
3-60 Features
3 Features E
Electronic Station Lockout
Description Allows an extension user to lock their station so that other users
cannot make outgoing outside calls. Any 4-digit code can be used
to lock the station. The same code is used to unlock it. The manager
or operator can cancel this feature for all extensions.
Conditions • Making intercom calls and receiving intercom or outside calls are
permitted on the locked station.
• A toll restriction class can be assigned for this feature. Certain types of
outgoing outside calls are permitted depending on the assigned toll
restriction class.
• This feature will not block Emergency Calls. These calls are registered
in [309] “Emergency Dial Number Set”.
Programming References
Section 4, System Programming
[108] Flash Mode for a Station Locked Extension
[312] Toll Restriction — Station Lock Boundary Class
Features 3-61
E 3 Features
Emergency Call
Description Allows the extension user to call a pre-assigned emergency number
regardless of any restrictions.
Programming Reference
Section 4, System Programming
[309] Emergency Dial Number Set
Conditions • If the line dial type is assigned to DTMF, the Tone Through mode is
established automatically after the dialing sequence is finished and the
call is established.
• If the line dial type is assigned to pulse, the Tone Through mode is
established after the dialing sequence is finished and the “ #” buttons
are pressed (Pulse to Tone Conversion).
Programming Reference
[118] Pulse Restriction
3-62 Features
3 Features E
Executive Busy Override – Extension
Description Allows a pre-assigned extension user to interrupt an existing
extension call, either between two inside parties or an external and
inside party, to establish a three-party conference call. Extension
users can prevent this feature from being executed by another
extension user (Executive Busy Override Deny).
Programming References
Section 4, System Programming
[105] Conference Tone
[608] Executive Busy Override
Features 3-63
E 3 Features
Executive Busy Override – Outside (CO) Line
Description Allows a proprietary telephone user to interrupt an existing outside
call, either between two external parties or an external and inside
party, to establish a three-party conference call. Extension users can
prevent this feature from being executed by another extension user
(Executive Busy Override Deny).
Programming References
Section 4, System Programming
[105] Conference Tone
[608] Executive Busy Override
3-64 Features
3 Features E
Extension Group
Description The system supports eight extension groups. Any member of an
extension group can pick up a call directed to another group
member (Group Call Pickup) or can make a voice announcement to
another group member (Paging – Group). In addition, the Station
Hunting feature can be enabled for each extension group. A DISA
ring group is a specific extension group.
Condition • Each extension should belong to an extension group, but cannot belong
to more than one group.
Programming Reference
Section 4, System Programming
[600] Extension Group Assignment
Features 3-65
E 3 Features
External Feature Access
Description Allows an extension user to access the features of a host PBX or
Central Office, such as Call Waiting, etc. This is performed by
putting the current party on hold and sending a flash signal.
Conditions • This feature is effective only during an outside call. However, if the
FLASH feature (Disconnection signal) is activated by the user, this
feature will not work.
• The flash time must be assigned as required by the host PBX or outside
(CO) line.
• With a proprietary telephone, the FLASH/RECALL button is used to
perform this feature . With a single line telephone, flashing the
hookswitch and entering the feature number are used to perform this
feature .
• During outside calls, a FLASH stored in System Speed Dialing,
Personal Speed Dialing or One-Touch Dialing features as External
Feature Access, not as a Flash.
Programming References
Section 4, System Programming
[110] Flash Key Mode
[418] Flash Time
3-66 Features
3 Features F/H
Flash
Description Allows a proprietary telephone user to disconnect the current call
and originate another call without hanging up by using the
FLASH/RECALL button.
Programming References
Section 4, System Programming
[110] Flash Key Mode
[418] Flash Time
[422] Disconnect Time
Handset/Headset
Description The system supports the use of a headset on a proprietary telephone
(KX-TA30830 only).
Programming References
No programming required.
Features 3-67
H 3 Features
Hands-free Answerback
Description Allows the speakerphone proprietary telephone user to talk to a
caller without lifting the handset, if the user has set the hands-free
answerback mode. If the user receives an intercom call in this
mode, a hands-free conversation is established immediately after
the user hears a beep and the caller hears a confirmation tone.
Programming References
No programming required.
Hands-free Operation
Description Allows a proprietary telephone user to dial and talk to the other
party without lifting the handset. Pressing the appropriate button
provides the hands-free mode.
Conditions • This feature can be utilized by pressing one of the following buttons
when the SP-PHONE/MONITOR button indicator is off:
SP-PHONE button, MONITOR button, INTERCOM button, or CO
button.
• The KX-TA30850 can be used for hands-free dialing operations, etc.,
but cannot be used for a hands-free conversation.
Programming References
No programming required.
3-68 Features
3 Features H
Hold Alarm/Hold Recall
Description Prevents a call on hold from being kept waiting longer than a
pre-determined time. If the timer expires, ringing or an alarm tone
is generated as a reminder to the user who held the call. If the user
is on-hook and their SP-PHONE/MONITOR button is off, the
phone will ring. If the user is off-hook or in the hands-free mode
when the timer expires, an alarm tone will be sent to the built-in
speaker of a proprietary telephone (PT) or the handset receiver of a
single line telephone at 15-second intervals.
• While the Alarm tone is being sent, a display PT flashes the indication
of the held party for five seconds at 15-second intervals in synch with
the tone.
• This feature will not work if the extension has set Data Line Security.
Programming Reference
Section 4, System Programming
[200] Hold Recall Time
Features 3-69
H 3 Features
Host PBX Access
Description The system may be installed behind an existing host PBX. This is
performed by connecting a line from the host to an outside (CO)
line in the Advanced Hybrid System.
Conditions • A Host PBX Access Code is required to access outside (CO) lines of the
host PBX.
• A pause, if programmed, can be inserted between the user-dialed Host
PBX Access Code and the digits which follow (Automatic Pause
Insertion). Program the pause time required by the Host PBX for that
outside (CO) line group.
• Access to the host PBX during a conversation is also possible (External
Feature Access).
Programming References
Section 4, System Programming
[403] Host PBX Access Codes
[417] Pause Time
3-70 Features
3 Features I
Intercept Routing
Description Provides automatic redirection of incoming outside calls via DISA.
There are two types of Intercept Routing.
Programming References
Section 4, System Programming
[408]–[410] Flexible Ringing Assignment — Day/Night/Lunch
[507] DISA Intercept Mode
[508] DISA Ringing Time before Intercept
[509] DISA Ringing Time after Intercept
[510] DISA No Dial Mode
Features 3-71
I 3 Features
Intercom Calling
Description Allows an extension user to call another extension user within the
system.
Programming References
Section 4, System Programming
[009] Extension Number Assignment
[604] Extension Name Setting
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Direct Station Selection (DSS) Button
Intercom Alert Assignment
3-72 Features
3 Features L
LED Indication, Intercom
Description The LED (Light Emitting Diode) indicator of the INTERCOM
button indicates the line condition using a variety of lighting
patterns. This allows the user to see the current state of the intercom
line. The table below shows the lighting patterns and the intercom
line conditions.
Conditions None
Programming References
No programming required.
Features 3-73
L 3 Features
LED Indication, Outside (CO) Line
Description The LED (Light Emitting Diode) indicators of the buttons
associated with outside (CO) lines show the line conditions using a
variety of lighting patterns. This allows the user to see which lines
are idle and which lines are in use. The table below shows the
lighting patterns for different line conditions.
CO Button Outside (CO) Line Condition
Off Idle
Green On The user is using the line.
Flashing Green Slowly The user has a held call or Hold Recall
Flashing Green The user has one of the following:
Moderately (1) exclusive hold, (2) outside-to-outside (CO-
to-CO) line call, or (3) Conference, Unattended.
Flashing Red Rapidly Incoming call
Red On Other-use
Flashing Red Slowly Other-hold*
Flashing Red Moderately Local Carrier-Based Voice Mail Service*
Flashing moderately
Flashing rapidly
1s
Condition • Item with an * is only available on a Single-CO button.
Programming References
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Group-CO (G-CO) Button,
Other-CO (O-CO) Button,
Single-CO (S-CO) Button
3-74 Features
3 Features L
Limited Call Duration
Description Limited Call Duration is a system programmable feature that
disconnects an outside-to-outside (CO-to-CO) line call when a
specific timer expires. A warning tone is sent to the caller
15 seconds before the time-limit.
Conditions None
Programming Reference
Section 4, System Programming
[205] Outside-to-Outside (CO-to-CO) Line Duration Time Limit
Features 3-75
L 3 Features
Line Access, Automatic
Description Allows an extension user to dial the automatic line access
number (9) and access an idle line from the assigned outside (CO)
lines.
Programming References
Section 4, System Programming
[206] Dialing Start Time
[400] Outside (CO) Line Connection Assignment
[405]–[407] Flexible Outward Dialing Assignment — Day/Night/Lunch
[419] Automatic Designated Outside (CO) Line Access
3-76 Features
3 Features L
Line Access, Direct
Description Allows a proprietary telephone user to select an outside (CO) line
by pressing an idle CO button, which automatically establishes the
hands-free operation mode and allows the user to perform On-Hook
Dialing. The user does not need to press the SP-PHONE button,
MONITOR button, or lift the handset.
Programming References
Section 4, System Programming
[206] Dialing Start Time
[400] Outside (CO) Line Connection Assignment
[405]–[407] Flexible Outward Dialing Assignment — Day/Night/Lunch
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Group-CO (G-CO) Button,
Other-CO (O-CO) Button,
Single-CO (S-CO) Button
Features 3-77
L 3 Features
Line Access, Individual
Description Allows a proprietary telephone user one-button access to an outside
(CO) line without having to dial a line access code.
Programming References
Section 4, System Programming
[206] Dialing Start Time
[400] Outside (CO) Line Connection Assignment
[405]–[407] Flexible Outward Dialing Assignment — Day/Night/Lunch
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Single-CO (S-CO) Button
3-78 Features
3 Features L
Line Access, Outside (CO) Line Group
Description Allows an extension user to access an outside (CO) line group. An
idle line is selected from the outside (CO) line group. To specify an
outside (CO) line group, dial the feature number (8) and the desired
outside (CO) line group number (1 through 3). A proprietary
telephone user can also specify an outside (CO) line group by
pressing a Group-CO button.
Conditions • An idle line is selected in sequence from the lines in the specified
outside (CO) line group.
• Group-CO buttons must be programmed prior to use.
• If Idle Line Preference – Outgoing is set on the telephone, the user can
access an idle line only by going off-hook.
• Each extension is subject to system programming items to access
outside (CO) lines.
• After an outside (CO) line is seized, the system waits for a programmed
time before dialing.
Programming References
Section 4, System Programming
[206] Dialing Start Time
[400] Outside (CO) Line Connection Assignment
[404] Outside (CO) Line Group Assignment
[405]–[407] Flexible Outward Dialing Assignment — Day/Night/Lunch
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Group-CO (G-CO) Button
Features 3-79
L 3 Features
Line Preference – Incoming (No Line/Prime Line/Ringing Line)
Description A proprietary telephone user can select the method used to answer
incoming calls from the following three line preferences.
(1) No Line Preference
No line is selected when the user goes off-hook. They must
select a line to answer an incoming call.
(2) Prime Line Preference
The user can assign a prime line beforehand and answer a
call on that line, when multiple calls are received
simultaneously.
(3) Ringing Line Preference
When the user goes off-hook, they can answer a call ringing
at their telephone.
Conditions • Setting a new line preference feature will cancel the previous setting.
• If Prime Line Preference is selected and an incoming call arrives from a
line other than the prime line, it cannot be answered just by going
off-hook. The Prime Line should be assigned to a Single-CO button.
• If Ringing Line Preference is selected, going off-hook during the delay
time will not answer a line programmed for “delayed ringing”.
• A single line telephone is always set to Ringing Line Preference and
cannot be changed.
Programming References
Section 4, System Programming
[408]–[410] Flexible Ringing Assignment — Day/Night/Lunch
[411]–[413] Delayed Ringing Assignment — Day/Night/Lunch
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Group-CO (G-CO) Button,
Other-CO (O-CO) Button,
Single-CO (S-CO) Button
Preferred Line Assignment – Incoming
3-80 Features
3 Features L
Line Preference – Outgoing (Idle Line/No Line/Prime Line)
Description A proprietary telephone user can select a desired outgoing line
preference to originate calls from the following three line
preferences.
(1) Idle Line Preference:
When the user goes off-hook, they are connected to an idle line.
An idle line is automatically selected from the pre-assigned
lines.
(2) No Line Preference:
No line is selected when the user goes off-hook. They must
select a line to make a call.
(3) Prime Line Preference:
When the user goes off-hook, they are connected to the pre-
assigned line. Assign a prime line beforehand.
Conditions • Setting a new line preference feature will cancel the previous setting.
• To set Prime Line Preference, select one prime line from the outside
(CO) lines.
• The outside (CO) lines to be used must be programmed.
• To select Idle Line Preference, the outside (CO) lines available should
be programmed. Also, the outside (CO) lines available for Automatic
Line Access should be assigned.
• The user can override the Idle/Prime Line Preference temporarily to
select a specific line. To select it, press the desired line access button
(INTERCOM or CO button) before going off-hook or pressing the
SP-PHONE/MONITOR button.
Programming References
Section 4, System Programming
[400] Outside (CO) Line Connection Assignment
[405]–[407] Flexible Outward Dialing Assignment — Day/Night/Lunch
[419] Automatic Designated Outside (CO) Line Access
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Group-CO (G-CO) Button,
Other-CO (O-CO) Button,
Single-CO (S-CO) Button
Preferred Line Assignment – Outgoing
Features 3-81
L 3 Features
Local Carrier-Based Voice Mail Service
Description The system supports voice mail service, which is an answering
system offered by the telephone company, to notify the called party
of a message waiting. After subscription, the voice mail system can
answer calls automatically instead of the PBX when the line is busy
or calls are not answered, and callers can leave their messages in a
mailbox provided by the telephone company.
The Message/Ringer Lamp will light red and the corresponding S-
CO button will flash red moderately after the mailbox has received
messages, on a Panasonic proprietary telephone (PT).
This feature is available only for PTs.
Conditions • The system supports both the Stutter dial tone method and FSK method
assigned on an outside (CO) line basis in program [435] “Local Carrier-
Based Voice Mail Signaling Assignment”.
• The Message/Ringer Lamp lights red and the corresponding S-CO button
flashes red moderately when a message has been recorded and stored in
the mailbox of the telephone company. Going off-hook, pressing the
flashing S-CO button (red, moderately) and then pressing the MESSAGE
button allows a PT user to access the voice mail system and listen to the
messages stored in the mailbox.
• The voice mail service access number can be up to 32 digits long, assigned
on an outside (CO) line basis in program [436] “Local Carrier-Based
Voice Mail Access Dial Assignment”. During this programming, pressing
the INTERCOM (SECRET) button before and after any confidential parts
of the number allows a PT user to prevent the display of all or part of a
number. (Refer to Section 3 “Secret Dialing”.)
• In program [437] “Extension Access to Local Carrier-Based Voice Mail
Assignment”, the user can program which extensions can access the voice
mail service on an outside (CO) line basis. More than one CO line can be
assigned to one extension.
• When an outside (CO) line is set for “Stutter” in program [435] “Local
Carrier-Based Voice Mail Signaling Assignment” and the user seizes the
outside (CO) line, they will hear a stutter dial tone if a message is in their
voice mail box. Approximately 5 seconds after the user hangs up one of
the contracted outside (CO) lines, or approximately 3 minutes 46 seconds
after the phone stops ringing, the PBX automatically seizes the line and
checks if a message has been recorded. If a new message was recorded in
the mailbox of the telephone company, the Message/Ringer Lamp lights
red and the corresponding S-CO button flashes red moderately.
• If the voice mail service uses a stutter dial tone and the recorded message
is over 3 minutes long, in some cases the Message/Ringer Lamp may not
light and the corresponding S-CO button may not flash.
• A contract with the telephone company may be required for Local Carrier-
Based Voice Mail Service. Consult the telephone company for details.
3-82 Features
3 Features L
Programming References
Section 4, System Programming
[435] Local Carrier-Based Voice Mail Signaling Assignment
[436] Local Carrier-Based Voice Mail Access Dial Assignment
[437] Extension Access to Local Carrier-Based Voice Mail Assignment
Lockout
Description If one party in a conversation goes on-hook, both parties will be
disconnected from the speech path automatically. This feature
applies to extension and outside calls. A reorder tone is sent to the
off-hook party before it is disconnected.
Condition • For a single line telephone, if nothing is dialed within a certain period of
time after the other party goes on-hook, a reorder tone will be sent to the
single line telephone and then it will be disconnected from the speech
path.
Programming References
No programming required.
Features 3-83
L 3 Features
Log-In/Log-Out
Description Assigns an extension to join (log-in) or leave (log-out) a hunting or
ring group. Extensions in log-out status will not receive calls by
Station Hunting or ring group but will receive other calls, unlike the
DND feature.
Red On Log-Out
Off Log-In
Programming Reference
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Log-In/Log-Out Button
3-84 Features
3 Features M
Manager Extension
Description The extension connected to Jack 01 becomes the system manager.
This extension can perform system programming and the following
manager services.
• Canceling the Call Log Lock in the Common Area
• Canceling the Call Log Lock in the Personal Area and
Electronic Station Lockout
• Changing the Day/Night/Lunch mode manually
• Clearing the call logs in the common area
• Setting/Canceling/Confirming the Timed Reminder (Wake-up
Call) remotely
• Setting the Date and Time
• Setting the extension passwords
• Setting the treatment of the 301st call log in the common area
Conditions None
Programming References
No programming required.
Features 3-85
M 3 Features
Message Waiting
Description The system supports the feature to notify the called party of a
message waiting. A proprietary telephone user with a MESSAGE
button, knows there is a message if the Message/Ringer Lamp
lights red. Pressing the MESSAGE button allows the user to call
back the party that called.
Conditions • Canceling the message can be performed from the extension sending it
or from the extension receiving it.
• Messages are always left at the original extension. They cannot be sent
to a Call Forwarding or Station Hunting destination.
Programming Reference
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Return to Message Waiting (MESSAGE)
Button
3-86 Features
3 Features M
Message Waiting for Another Extension
Description Allows a proprietary telephone user to be notified that there is a
message waiting at another extension(s) by the red lit LED
indicator on the Another Extension Message Waiting button on
their own extension. Pressing the lit Another Extension Message
Waiting button enables the user to call back the party that called.
Conditions • System Programming determines which user can perform this feature.
• When the Message/Ringer Lamp on another extension lights red, the
LED indicator on the Another Extension Message Waiting button also
lights red.
• More than one Another Extension Message Waiting button can be
assigned on one extension.
• After calling back all the called parties, the LED indicator on the
Another Extension Message Waiting button on your extension and the
Message/Ringer Lamp on another extension will go out simultaneously.
• The user can cancel all messages left at another extension by a feature
number.
• The user can lock the Message Waiting for Another Extension feature so
that another extension cannot check and/or clear messages left at the
user’s extension. The operator or manager can cancel the lock.
Programming References
Section 4, System Programming
[618] Message Waiting for Another Extension
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – Another Extension Message Waiting
Button
Features 3-87
M 3 Features
Microphone Mute
Description Allows a proprietary telephone user to turn off the microphone for
privacy.
Conditions • The user’s voice will only be muted during a hands-free conversation.
• The user can hear the other party’s voice during Microphone Mute.
Programming References
No programming required.
Condition • If a telephone is replaced with another one, the previous stored data
(such as button features) remains.
Connection Reference
Section 2, Installation
2.3.4 Extension Connection
Programming References
No programming required.
3-88 Features
3 Features M
Music on Hold
Description While an external party is on hold, music is automatically activated.
Conditions • Operations such as Call Hold, Exclusive Call Hold or Call Transfer
activate Music on Hold.
• A user-supplied external music source, such as a radio, must be
connected to the system. One external music source can be connected to
the system.
• A music source is used for Music on Hold and/or BGM. System
programming may require enabling Music On Hold.
Connection Reference
Section 2, Installation
2.3.6 External Music Source Connection
Programming Reference
Section 4, System Programming
[111] Hold Music Selection
Features 3-89
O 3 Features
One-Touch Dialing
Description One-Touch Dialing offers a proprietary telephone (PT) user one-
touch access to a desired party or system feature. This is activated
by storing an extension number, telephone number or a feature
number (up to 24-digits) in an One-Touch Dialing button. The
number of buttons available depends on the type of PT. One-Touch
Dialing buttons can be programmed to flexible buttons.
Programming Reference
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – One-Touch Dialing Button
3-90 Features
3 Features O
One-Touch Transfer Using a DSS Button
Description This feature, if programmed, allows the proprietary telephone user
to hold an outside call and quickly transfer it to an extension. While
talking to an external party, pressing a DSS button on a proprietary
telephone provides automatic hold and transfer. There is no need to
press the TRANSFER button. The extension starts ringing
immediately.
Programming Reference
Section 4, System Programming
[005] One-Touch Transfer Using a DSS Button
Features 3-91
O 3 Features
Operator
Description The system supports one operator. Any extension can be designated
as the operator.
The extension assigned as the operator has the ability to perform
the following operations.
• Canceling the Call Log Lock in the Common Area
• Canceling the Call Log Lock in the Personal Area and
Electronic Station Lockout
• Changing the Day/Night/Lunch mode manually
• Clearing the call logs in the common area
• Setting/Canceling/Confirming the Timed Reminder (Wake-up
Call) remotely
• Setting the Date and Time
• Setting the treatment of the 301st call log in the common area
Conditions None
Programming Reference
Section 4, System Programming
[008] Operator Assignment
Feature References None
Operation Reference Operator/Manager Service Features
— User Manual
Operator Call
Description Allows an extension user to call an extension operator by dialing
the feature number. One extension can be assigned as the operator.
Condition • If an operator is not assigned, this feature is not available and the user
will hear a reorder tone.
Programming Reference
Section 4, System Programming
[008] Operator Assignment
Feature References None
Operation Reference Telephone Features
— User Manual Operator Call
3-92 Features
3 Features O
Outside (CO) Line Connection Assignment
Description This allows a user to specify which outside (CO) lines are
connected to their system. This prevents the user from calling a line
which is not connected. When the user uses Automatic Line
Access, an idle line is selected from the ones connected.
Conditions • If the user tries to make a call with a disconnected line, a reorder tone
will sound to indicate that the line is out of use.
• This is effective for all outgoing calls including DISA.
Programming Reference
Section 4, System Programming
[400] Outside (CO) Line Connection Assignment
Programming References
Section 4, System Programming
[405]–[407] Flexible Outward Dialing Assignment — Day/Night/Lunch
Features 3-93
O 3 Features
Outside (CO) Line Group
Description Outside (CO) lines can be grouped into up to three outside (CO)
line groups. This allows extensions to call outside parties without
designating a specific outside (CO) line, since an outside (CO) line
is automatically selected from the designated outside (CO) line
group. All outside (CO) lines belong to an outside (CO) line group.
Condition • Each outside (CO) line can only belong to one outside (CO) line group.
Programming Reference
Section 4, System Programming
[404] Outside (CO) Line Group Assignment
3-94 Features
3 Features P
PAGING FEATURES – SUMMARY
Description Paging allows a user to make a voice announcement to many
people at the same time. Their message is announced over the built-
in speakers of proprietary telephones and/or an external speaker
(external pager). The paged person can answer the page from a
nearby telephone. Making and answering a page is possible from
either a proprietary or single line telephone. The user can page with
a call on hold in order to transfer the call (Paging and Transfer).
It is also possible to deny a page.
The paging features are classified as follows.
Paging – All
Paging – External
Paging – Group
Paging – All
Description Allows the user to make a voice announcement from the speakers
of proprietary telephones and external paging device (external
pager).
Connection Reference
Section 2, Installation
2.3.5 External Pager (Paging Equipment) Connection
Programming Reference
Section 4, System Programming
[106] External Paging Access Tone
Features 3-95
P 3 Features
Paging – External
Description Allows the user to make a voice announcement using an external
paging device (external pager). One pager can be connected. Any
telephone user can answer the Paging – External.
Conditions • An external pager must be connected beforehand.
• A confirmation tone is sent to the extensions and external pager, when a
page is sent. The tone to the external pager can be disabled.
Connection Reference
Section 2, Installation
2.3.5 External Pager (Paging Equipment) Connection
Programming Reference
Section 4, System Programming
[106] External Paging Access Tone
Paging – Group
Description Allows the user to select an extension group and make a voice
announcement. All the proprietary telephones in the group will
receive the page. If a member of the paged group answers the page,
they can talk to the person through the connected line.
Conditions • To select all groups, page all of the extensions.
• A confirmation tone is sent when a page is sent or answered.
Programming References
No programming required.
3-96 Features
3 Features P
Paralleled Telephone
Description Any analog proprietary telephone can be connected in parallel with
single line devices, such as a single line telephone, facsimile and
data terminal.
When a parallel connection is made, an extension user can make
and answer a call using either telephone.
Conditions • A proprietary telephone (PT) can perform normal operations even if
program [610] is assigned to “Disable”.
• If one telephone goes off-hook while the other telephone is having a
call, a three-party call will be established. If one user goes on-hook, the
other user will continue with the call.
• When receiving a call, both the PT and the single line telephone will
ring except when the PT is in the Hands-free Answerback mode.
• When the single line telephone is operating, the display and LED
indicator on the paired PT will work as if the PT is in operation.
• The extension user cannot originate a call from the single line telephone
if the PT is:
— playing BGM,
— in programming mode, or
— receiving a page announcement over the built-in speaker.
• The Call Waiting tone can only be heard by a PT.
• The paired single line telephone will not ring in the following cases.
— When the PT user sets the Hands-free Answerback feature.
— When the voice alerting mode is set on the PT
— When calling an extension from a doorphone.
• The paired single line telephone cannot use the following features.
— Call Splitting
— Caller ID Call Waiting
— Conference
— Door Opener while talking to the doorphone
— External Feature Access
— Pickup Dialing
• The paired single line telephone user should not enter “49” before the
account code. They cannot enter the account code during or after a call.
Connection Reference
Section 2, Installation
2.3.7 Paralleled Telephone Connection (for a Proprietary Telephone and
a Single Line Telephone)
Programming Reference
Section 4, System Programming
[610] Paralleled Telephone Connection
Feature References None
Operation Reference Telephone Features
— User Manual Paralleled Telephone Connection
Features 3-97
P 3 Features
Pause Insertion, Automatic
Description This feature is used to insert a pre-assigned pause between the
outside (CO) line access number, the host PBX code, carrier code
or code assigned in program [311] and the dialed number.
Conditions • This feature requires programming the host PBX codes, carrier codes
and automatic pause insertion codes as well as the pause duration
beforehand.
• This feature works for Speed Dialing, One-Touch Dialing, Last Number
Redial, Saved Number Redial, Pickup Dialing, Call Forwarding – to
Outside (CO) Line as well as for normal calls.
• Pressing the PAUSE button in a dialing number inserts a pause for a pre-
assigned time.
Programming References
Section 4, System Programming
[300] Carrier Code Assignment
[311] Automatic Pause Insertion Codes
[403] Host PBX Access Codes
[417] Pause Time
3-98 Features
3 Features P
Personal Speed Dialing
Description Allows an extension user to store frequently dialed numbers in
order to place a call quickly. This is done by dialing the feature
number and a speed dial number, from 0 to 9. Up to 10 numbers
with a maximum of 24 digits per number can be stored in each
telephone.
Conditions • If a single line telephone user wants to check the stored number,
exchange the single line telephone with a display proprietary telephone.
The display PT user can check the stored numbers by pressing the
feature number.
• A rotary telephone user cannot use this feature.
Programming References
No programming required.
Features 3-99
P 3 Features
Pickup Dialing
Description Allows a single line telephone user to make an outgoing call by
going off-hook, if the user has stored the telephone number
beforehand. This feature is also known as Hot Line.
Programming Reference
Section 4, System Programming
[203] Pickup Dial Delay Time
3-100 Features
3 Features P
Power Failure Transfer
Description If a power failure occurs, a specific extension telephone is
automatically connected to a specific outside (CO) line. This
provides an outside (CO) line call between the following extension
and outside (CO) line.
Outside (CO) line 1 is connected to extension jack number 01.
A single line telephone can work during a power failure. Connect a
single line telephone to extension jack number 01.
Connection References
Section 2, Installation
2.3.3 Outside (CO) Line Connection
2.3.4 Extension Connection
2.5 Auxiliary Connection for Power Failure Transfer
Programming References
No programming required.
Features 3-101
P 3 Features
Pulse to Tone Conversion
Description This feature allows the extension user to change from pulse dialing
to tone (DTMF) dialing so that the user can access special services,
such as computer telephone services or Voice Mail, which require
tones.
Conditions • This feature only works for outside (CO) lines which have set the Pulse
Dialing mode or Call Blocking mode.
• The user can select the dial mode for each outside (CO) line using the
Dial Type Selection feature.
• Changing from tone to pulse is not possible.
Programming References
Section 4, System Programming
[119] Redialing After Pulse to Tone Conversion
[401] Dial Mode
3-102 Features
3 Features R
Redial, Last Number
Description Every telephone in the system automatically saves the last
telephone number dialed to an outside (CO) line and allows the
extension user to dial the same number again.
Conditions • With a proprietary telephone, the REDIAL button is used to carry out
Last Number Redial. With a single line telephone, the feature number is
used.
Programming References
No programming required.
Conditions • As the SAVE button is not provided on a PT, a flexible button can be
assigned as the SAVE button.
Programming Reference
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – SAVE Button
Features 3-103
R 3 Features
Ring Group
Description All extensions in a ring group ring simultaneously if the ring group
is assigned as the destination of AA (DISA built-in auto attendant)
number. A ring group is a specific extension group.
Conditions None
Programming References
Section 4, System Programming
[501] DISA Built-in Auto Attendant
[600] Extension Group Assignment
Ringing, Delayed
Description A telephone is originally set to ring immediately. This feature can
be changed to delayed ringing or no ringing (disable) on an outside
(CO) line number basis.
Conditions • This feature does not apply to DISA or DIL calls. If the destination is a
DISA ring group, the delayed ringing feature will work.
• The extension can answer an incoming call during no ring or the delay
time by pressing the flashing button.
Programming References
Section 4, System Programming
[408]–[410] Flexible Ringing Assignment — Day/Night/Lunch
[411]–[413] Delayed Ringing Assignment — Day/Night/Lunch
3-104 Features
3 Features R
Ringing, Discriminating
Description Allows the extension user to identify an incoming call by its ringing
pattern. (See section 5.1, “Tone/Ring Tone”.)
Programming References
Section 4, System Programming
[115] Extension Ringing Pattern Selection
[423] Outside (CO) Line Ringing Pattern Selection
[706] Doorphone Ringing/Tone Pattern Selection
Features 3-105
R 3 Features
Ringing Pattern Selection for Intercom Calls and Outside (CO) Lines
Description Allows an extension user to select the desired ringing pattern for an
intercom call and each outside (CO) line. This distinguishes
incoming outside calls from intercom calls.
Conditions • There are three ringing patterns available. One of them can be assigned
to an intercom call and an outside (CO) line. Available ringing patterns
are as follows.
1s
Single:
Double:
Triple:
• Each extension user can disable the outside (CO) line ringing tone by
station programming.
Programming References
Section 4, System Programming
[115] Extension Ringing Pattern Selection
[423] Outside (CO) Line Ringing Pattern Selection
Station Programming . . . . . . . . . User Manual
Outside (CO) Line Ringing Selection
3-106 Features
3 Features R
Ringing Tone Selection for Doorphones
Description Allows an extension user to select the desired ringing tone or
chiming pattern for each doorphone. This distinguishes incoming
doorphone calls.
A PT user will hear a tone with the assigned pattern and a single
line telephone user will hear a ringing tone with the assigned
pattern.
1s
Single:
Double:
Triple:
S-Double:
Pattern 1*
Pattern 2*
Pattern 3*
Pattern 4*
Pattern 5
Pattern 6
Pattern 7
Pattern 8
* The chime pattern occurs only once during the doorphone ringing time.
Features 3-107
R 3 Features
Programming References
Section 4, System Programming
[706] Doorphone Ringing/Tone Pattern Selection
[712] Doorphone Chime Pattern Selection
3-108 Features
3 Features R
Room Monitor
Description Allows a user to monitor another room or the front door through a
proprietary telephone or doorphone without them knowing.
Programming References
Section 4, System Programming
[612] Room Monitor Assignment
[707] Doorphone Access Tone Selection
Features 3-109
S 3 Features
Secret Dialing
Description Allows an extension user to conceal all or part of a registered
telephone number that normally appears on the display. The user
can hide System Speed Dialing or One-Touch Dialing numbers
assigned to flexible buttons on proprietary telephones. When a
display telephone user calls a Secret Dialing number, all or part of
the number will not appear on the display.
Conditions • When storing a number, press the INTERCOM button at the beginning
and the end of the number to be concealed.
• The user can conceal one or more parts of a telephone number.
• Printing out the concealed parts on an SMDR can be assigned by system
programming.
Programming References
Section 4, System Programming
[001] System Speed Dialing Entry
[803] Secret Speed Dialing/One-Touch Dialing Printing
Station Programming . . . . . . . . . User Manual
Flexible Button Assignment – One-Touch Dialing Button
3-110 Features
3 Features S
Station Feature Clear
Description Allows an extension user to cancel the features set on the user’s
own telephone. The following features will be canceled by this
feature.
Absent Message Capability – The message set on the telephone
Automatic Callback Busy (Camp-On)
Background Music that has been turned on
Call Forwarding
Call Log, Incoming – Over-stored mode
Call Pickup Deny
Call Waiting
Data Line Security
Do Not Disturb (DND)
Executive Busy Override Deny
Log-In/Log-Out
Message Waiting – All the messages that have been left by
other extension users
Pickup Dialing – The stored telephone number
Paging – Deny
Room Monitor
Timed Reminder
Conditions None
Programming References
No programming required.
Features 3-111
S 3 Features
Station Hunting
Description If a called extension is busy, Station Hunting redirects the incoming
call to an idle extension in the extension group. Idle extensions are
automatically searched according to programming. Two hunting
types are available as follows.
Circular hunting: The extensions are searched one time in
numerical order until an idle one is found. If all extensions are
busy, a busy tone will be heard. If the calling outside (CO) line
is assigned to DIL and all hunting group extensions are busy,
the call will be forwarded within the group until an extension
becomes idle.
Terminate hunting: The extensions are searched from the
destination jack until the call reaches the highest jack number in
the group. If all higher number jacks are busy, the search will
end and a busy tone will be heard. If the calling outside (CO)
line is assigned to DIL and all hunting group extensions are
busy, the call will be forwarded within the group until an
extension becomes idle.
One hunting type can be selected for each extension group.
To leave the hunting group temporarily, use the Log-Out function.
To rejoin, use the Log-In feature.
Condition • If the called extension has set Do Not Disturb, Call Forwarding or
Log-Out, Station Hunting will skip the extension. However, Station
Hunting will not skip the extension which receives the call first, even if
it has set Do Not Disturb or Call Forwarding.
Programming References
Section 4, System Programming
[100] Hunting Group Set
[101] Station Hunting Type
[600] Extension Group Assignment
3-112 Features
3 Features S
Station Message Detail Recording (SMDR)
Description Station Message Detail Recording (SMDR) automatically prints out
detailed call information of outside calls. A printer connected to the
Serial Interface (RS-232C) port can be used to print incoming and
outgoing outside calls, as well as print a hard copy of system
programming. To print out the record of system programming items
that have been assigned, use program [804] “System Data Dump”.
To print the call records, use program [802] “Incoming/Outgoing
Call Selection for Printing”, which allows a user to print out the
following records.
• A record of all outgoing outside calls or outgoing toll calls
• A record of all incoming outside calls
Features 3-113
S 3 Features
(5) Dial number
Outgoing call: shows the called party’s telephone number
(maximum 32 digits). Valid digits are 0 through 9, or #.
Received call: shows <incoming>. If a Caller ID is assigned
to the other party, it will show <incoming> and the number.
An incoming call via DISA is shown as <DISA incoming>.
An incoming call via DIL is shown as <DIL incoming>.
(6) Duration: shows the duration of the call in
hours/minutes/seconds.
(7) Code: shows the account code appended to the call, account
code index number, the extension number which
overrides toll restriction or the DISA security code
status. Code “0” indicates a DISA incoming call
without a DISA security code. Codes “1 to 4”
indicate a DISA incoming call with DISA security
code 01 to 04 respectively. DISA security codes are
never printed out by SMDR.
Conditions • This system can store information of up to 64 calls.
• This data is not deleted when the user resets the system.
• If FLASH is manually sent during a conversation to make another call
without hanging up, etc., the call record will be printed out and a new
record is started. “F/” will be printed at the top of the dial number on the
new record.
• When a host PBX code is entered, “=” will be printed between the code
and dialed number.
Connection Reference
Section 2, Installation
2.3.9 Printer and PC Connection
Programming References
Section 4, System Programming
[000] Date and Time Setting
[204] Call Duration Count Start Time
[800] SMDR RS-232C Communication Parameters
[801] SMDR Parameter
[802] Incoming/Outgoing Call Selection for Printing
[803] Secret Speed Dialing/One-Touch Dialing Printing
[804] System Data Dump
[805] SMDR Account Code Selection
[906] Caller ID SMDR Format
[907] Caller ID SMDR Printout Selection
Feature References None
Operation References Not applicable.
3-114 Features
3 Features S
Station Programming
Description Allows proprietary telephone (PT) users to customize their
extensions according to their needs. The following programming
items are available.
For a PT (KX-TA30820; KX-TA30830; KX-TA30850)
Call Waiting Tone Type Assignment
Flexible Button Assignment
Intercom Alert Assignment
Outside (CO) Line Ringing Selection
Preferred Line Assignment – Incoming/Outgoing
Station Programming Data Default Set
For a display PT (KX-TA30830) only,
Self-Extension Number Confirmation
For an operator and manager’s extension PT only,
Date and Time Setting
Electronic Station Lockout — CANCEL ALL
For the manager’s extension PT only,
Extension Password
Detailed information and programming instructions are described in
the User Manual, Station Programming and Operator/Manager
Service Features.
Programming References
Station Programming . . . . . . . . . User Manual
Operator/Manager Service Features ... User Manual
Date and Time Setting
Electronic Station Lockout — CANCEL ALL
Extension Password Set (Manager only)
Features 3-115
S 3 Features
Station Programming Data Default Set
Description Allows a proprietary telephone user to return all the following
items programmed on the telephone to the default settings.
Condition • This feature also cancels the Hands-free Answerback feature and
pressing the AUTO ANSWER/MUTE button in the Room Monitor
feature.
Programming Reference
Station Programming . . . . . . . . . User Manual
Station Programming Data Default Set
3-116 Features
3 Features S
System Data Default Set
Description This system can re-initialize the system-programmed data. If all the
programmed data is cleared, the system will restart using the
default settings.
Condition • The default setting for each programming item is listed in Section 5.2,
“Default Values”.
Programming Reference
Section 4, System Programming
[999] System Data Clear
Programming Reference
Section 4, System Programming
[002] System Password
Features 3-117
S 3 Features
System Speed Dialing
Description This feature supports 100 abbreviated dial numbers that are
available to all users. A system speed dial number is dialed out by
pressing the AUTO DIAL/STORE button for a proprietary
telephone and pressing “ ” for a single line telephone, and a
2-digit code (00 through 99). Up to one hundred telephone numbers
(32-digit) can be stored per system.
Conditions • Toll Restriction for System Speed Dialing can be assigned by system
programming.
• Rotary single line telephones cannot use the feature.
[For proprietary telephone users only]
• Speed Dialing, One-Touch Dialing and manual dialing can be used
together.
Programming References
Section 4, System Programming
[001] System Speed Dialing Entry
[011] System Speed Dialing Name Setting
[301] Toll Restriction – System Speed Dialing Boundary Class
3-118 Features
3 Features T
Time (Day/Night/Lunch) Service
Description The system supports the day, night and lunch operation modes. The
system operation for originating and receiving calls can be different
for the day, night and lunch modes. The system operation for
restricting toll calls can be programmed to prevent unauthorized toll
calls in each mode.
Changing the Day/Night/Lunch Modes
The day/night/lunch modes can be changed either automatically at a
pre-assigned time or manually by the operator or manager at any
desired time.
Automatic Time Service: If a user selects the automatic
changing mode, the system will change the day/night/lunch
modes at the programmed time each day. The starting time of
the day/night/lunch modes can be set for each day of the week.
Manual Time Service: If a user selects the manual changing
mode, the operator or manager can change the day/night/lunch
modes by dialing the feature number.
Conditions • The following programming items may be assigned differently for the
day mode, night mode and lunch mode.
[405]–[407] Flexible Outward Dialing Assignment
— Day/Night/Lunch
[408]–[410] Flexible Ringing Assignment — Day/Night/Lunch
[411]–[413] Delayed Ringing Assignment — Day/Night/Lunch
[414]–[416] Outside (CO) Line Mode — Day/Night/Lunch
[601]–[603] TRS – Class of Service (COS) Assignment
— Day/Night/Lunch
[700]–[702] Doorphone Ringing Assignment — Day/Night/Lunch
[703]–[705] Door Opener Assignment — Day/Night/Lunch
• The operator or manager can change the day, night or lunch mode even
if the automatic changing mode is selected.
Programming References
Section 4, System Programming
[006] Time (Day/Night/Lunch) Service Changing Mode
[007] Time (Day/Night/Lunch) Service Start Time
Features 3-119
T 3 Features
Time-Out, Variable
Description Provides timers to control various features.
The following timers are programmable.
System Timer Items Range
Call Duration Count Start Time 5 s/10 s/15 s/20 s/25 s/
30 s/35 s/40 s/45 s/50 s/
Instantly (after dial)
Call Forwarding Start Time 5 s/10 s/15 s/20 s (delay)
Caller ID Call Waiting Time 10 s/20 s/30 s/40 s/60 s/120 s
Dialing Start Time 0 ms/250 ms/500 ms/750 ms/
1000 ms/1250 ms/1500 ms
Door Opener Time 1 s/2 s/3 s/4 s/5 s/6 s/7 s/8 s
Doorphone Ringing Time 15 s/30 s
Hold Recall Time 30 s/1 min/1.5 min/2 min/
3 min/4 min/5 min/6 min/
Disable
Interdigit Time 5 s/10 s/15 s/20 s
Outside-to-Outside (CO-to-CO) Line
Duration Time Limit 1 min – 32 min
Pickup Dial Delay Time 1 s/2 s/3 s/4 s
Transfer Recall Time 15 s/30 s/1 min/2 min
Outside (CO) Line Timer Items
Calling Party Control (CPC) Signal Disable/22 ms/30 ms/
38 ms/ … /606 ms/614 ms
(8 ms increments)
Disconnect Time 0.5 s/1.5 s/4.0 s
Flash Time 80 ms/100 ms/160 ms/
300 ms/600 ms/900 ms/
1200 ms
Pause Time 1.5 s/2.5 s/3.5 s/4.5 s
Extension Timer Items
Delayed Ringing Assignment Immediate/5 s /10 s /15 s
DISA Timer Items
DISA AA Wait Time 1 s/2 s/3 s/4 s/5 s
DISA Delayed Answer Time 0 s/3 s/6 s/12 s
DISA Ringing Time after Intercept 10 s/20 s/30 s/40 s/60 s/
120 s
DISA Ringing Time before Intercept 10 s/20 s/30 s/40 s/60 s/
120 s
Intercept Time for Internal DISA 3 s/6 s/9 s
3-120 Features
3 Features T
Programming References
Section 4, System Programming
[200] Hold Recall Time
[201] Transfer Recall Time
[202] Call Forwarding Start Time
[203] Pickup Dial Delay Time
[204] Call Duration Count Start Time
[205] Outside-to-Outside (CO-to-CO) Line Duration Time Limit
[206] Dialing Start Time
[208] Interdigit Time
[411]–[413] Delayed Ringing Assignment — Day/Night/Lunch
[417] Pause Time
[418] Flash Time
[420] Calling Party Control (CPC) Signal
[422] Disconnect Time
[504] DISA Delayed Answer Time
[508] DISA Ringing Time before Intercept
[509] DISA Ringing Time after Intercept
[515] Intercept Time for Internal DISA
[517] DISA AA Wait Time
[708] Doorphone Ringing Time
[709] Door Opener Time
[908] Caller ID Call Waiting Time
Features 3-121
T 3 Features
Timed Reminder
Description Each telephone can generate an alarm tone at a preset time as a
wake-up tone or reminder. The alarm can be set to occur daily or
just once.
Programming References
No programming required.
Conditions • When either an operator/manager or extension sets a new time, the pre-
set time is cleared.
• There is no limit for the number of the extensions that can set Timed
Reminder at the same time.
• Each extension user can cancel this feature.
Programming References
No programming required.
3-122 Features
3 Features T
Toll Restriction
Description Toll Restriction is a system programmable feature that can prohibit
certain extension users from placing unauthorized toll calls.
Every extension is programmed to belong to one of five TRS –
Classes of Service (COS). Each Class of Service is programmed to
have a toll restriction class for the day mode, night mode and lunch
mode.
There are five toll restriction COS numbers available. Toll
restriction COS number 1 is the highest class and COS number 5 is
the lowest. COS number 1 allows all toll calls. COS numbers 2
through 5 are used to restrict calls by combining pre-programmed
deny and excepted codes.
Denied Code Classes
An outgoing outside call made by an extension with a toll
restriction COS number between 2 and 5 is first checked against the
assigned Denied Code Classes. If the first digits of the dialed
number (not including the line access code) are not found in the
class, the call can be made. There are five system programs for
Denied Code Classes: [302]–[305] Toll Restriction — Class 2 – 5
Denied Codes. Each program is used to assign denied codes for
Classes 2 through 5 respectively.
Each class can store up to 20 denied codes, each consisting of
eleven digits.
Excepted Codes
These codes are used to override a programmed denied code. A call
denied by the Denied Codes is checked against the selected
Excepted Codes. If a match is found, the call can be made.
There is one system program for excepted codes: [306] Toll
Restriction — Exception Codes. Up to eighty excepted codes,
each consisting of eleven digits, can be stored. The number of
codes available depends on the COS number.
Features 3-123
T 3 Features
Applicable Denied Code Classes and Excepted Codes depend on
the assigned toll restriction COS number of an extension as follows.
[Explanation]
COS 1: allows all calls.
COS 2: denies the 20 codes stored in Denied Code Class 2 assigned in
program [302], except all codes stored in Code numbers
01 through 80 assigned in program [306].
COS 3: denies the 40 codes stored in Denied Code Classes 2 and 3
assigned in programs [302] and [303], except the 60 codes stored
in Code numbers 01 through 60 assigned in program [306].
COS 4: denies the 60 codes stored in Denied Code Classes 2 through 4
assigned in programs [302] through [304], except the 40 codes
stored in Code numbers 01 through 40 assigned in program [306].
COS 5: denies the 80 codes stored in Denied Code Classes 2 through 5
assigned in programs [302] through [305], except the 20 codes
stored in Code numbers 01 through 20 assigned in program [306].
3-124 Features
3 Features T
[Entry Example]
COS number Denied Codes Excepted Codes
Class 2 011xxxxxxxx 0112xxxxxxx
976xxxxxxxx 9762xxxxxxx
1xxx976xxxx 1xx8976xxxx
9824xxxxxxx
123x975xxxx
2 092xxxxxxxx
x01xxxxxxxx
x12xxxxxxxx
x123xxxxxxx
4112xxxxxxx
12xx555xxxx
Class 2 011xxxxxxxx 0112xxxxxxx
976xxxxxxxx 9762xxxxxxx
1xxx976xxxx 1xx8976xxxx
Class 3 982xxxxxxxx 9824xxxxxxx
12xx975xxxx 123x975xxxx
3 092xxxxxxxx
x01xxxxxxxx
x12xxxxxxxx
x123xxxxxxx
4112xxxxxxx
12xx555xxxx
Class 2 011xxxxxxxx 0112xxxxxxx
976xxxxxxxx 9762xxxxxxx
1xxx976xxxx 1xx8976xxxx
Class 3 982xxxxxxxx 9824xxxxxxx
4 12xx975xxxx 123x975xxxx
Class 4 0xxxxxxxxxx 092xxxxxxxx
x0xxxxxxxxx x01xxxxxxxx
x1xxxxxxxxx x12xxxxxxxx
x123xxxxxxx
4112xxxxxxx
Class 2 011xxxxxxxx 0112xxxxxxx
976xxxxxxxx 9762xxxxxxx
1xxx976xxxx 1xx8976xxxx
Class 3 982xxxxxxxx 9824xxxxxxx
12xx975xxxx 123x975xxxx
5
Class 4 0xxxxxxxxxx
x0xxxxxxxxx
x1xxxxxxxxx
Class 5 411xxxxxxxx
1xxx555xxxx
Note: “x” means a digit.
Features 3-125
T 3 Features
2. Programming
[601]–[603] TRS – Class of Service (COS) Assignment
— Day/Night/Lunch
Assign a Class of Service (COS) to each extension.
[Example]
Jack COS (Day) COS (Night) COS (Lunch)
01 1 1 1
02 1 5 1
03 2 4 5
.. .. .. ..
08 5 5 5
[Explanation]
If your extension is jack 03;
a) You cannot make a call whose toll call number is “011”, because the
number “011” is one of the Denied Codes for Class 2.
b) However, you can make a call whose toll call number is “0112”. The
number, whose first 3 digits are “011”, is one of the Denied Codes for
Class 2, but the number “0112” is one of the Excepted Codes. The
Excepted Codes override the Denied Codes.
If your extension is jack 08;
a) You cannot make a call whose toll call number is “1234976”, because
the number “1xxx976xxx” is one of the Denied Codes for Class 2.
b) However, you can make a call whose toll call number is
“1234975680”. The number, whose first 7 digits are “1234975”, is one
of the Denied Codes for Class 3, but the number “123x975xxx” is one
of the Excepted Codes. The Excepted Codes override the Denied
Codes.
3-126 Features
3 Features T
Flow Chart of Toll Restriction
No
Yes Is the COS number higher
than the System Speed
Dialing Boundary Class? *2
No or Equal
What is the extension – COS COS 1
number?
COS 2, 3, 4, 5
Yes
No
*1 System Speed Dial numbers are assigned in program [001] “System Speed Dialing Entry”.
*2 The System Speed Dialing Boundary Class is assigned in program [301] “Toll Restriction — System
Speed Dialing Boundary Class”.
Features 3-127
T 3 Features
Conditions WARNING
The software contained in the TRS feature to allow user access to the
network must be upgraded to recognize newly established network
area codes and exchange codes as they are placed into service.
Failure to upgrade the premises PBXs or peripheral equipment to
recognize the new codes as they are established will restrict the
customer and the customer’s employees from gaining access to the
network and to these codes.
KEEP THE SOFTWARE UP-TO-DATE WITH THE LATEST DATA.
Programming References
Section 4, System Programming
[125] Toll Restriction Check for and #
[208] Interdigit Time
[211] No Dial Disconnection
[300] Carrier Code Assignment
[301] Toll Restriction — System Speed Dialing Boundary Class
[302]–[305] Toll Restriction — Class 2 – 5 Denied Codes
[306] Toll Restriction — Exception Codes
[601]–[603] TRS – Class of Service (COS) Assignment
— Day/Night/Lunch
3-128 Features
3 Features T
Toll Restriction for Special Carrier Access
Description If the system has access to multiple telephone companies, access to
a specific company requires a carrier code before the telephone
number. Toll Restriction for these calls is activated by storing the
carrier codes (maximum 20). If a stored carrier code is found in the
dialed number, a toll restriction check starts with the subsequent
telephone numbers.
Conditions None
Programming Reference
Section 4, System Programming
[300] Carrier Code Assignment
Features 3-129
T 3 Features
Toll Restriction for System Speed Dialing
Description Toll Restriction for System Speed Dialing is assigned separately
from the extensions. There are five boundary classes available.
Extension COS System Speed Dialing Boundary Class
number 1 2 3 4 5
1 N N N N N
2 C N N N N
3 C C N N N
4 C C C N N
5 C C C C N
N = No restriction C = Checked
[Explanation]
The System Speed Dialing Boundary Class works with the COS number
assigned to each extension.
(1) Boundary Class 5: all extension users can make system speed dialing
calls without checking any COS number.
(2) Boundary Class 4: extensions with COS number 5 are checked. When
the users make system speed dialing calls, toll restriction COS number
5 is applied to the numbers.
(3) Boundary Class 3: extensions with COS numbers 4 and 5 are checked.
When the users make system speed dialing calls, toll restriction COS
numbers 4 and 5 are applied to the numbers.
(4) Boundary Class 2: extensions with COS numbers 3 through 5 are
checked. When the users make system speed dialing calls, toll
restriction COS numbers 3 through 5 are applied to the numbers.
(5) Boundary Class 1: extensions with COS numbers 2 through 5 are
checked. When the users make system speed dialing calls, toll
restriction COS numbers 2 through 5 are applied to the numbers.
Conditions None
Programming Reference
Section 4, System Programming
[301] Toll Restriction — System Speed Dialing Boundary Class
3-130 Features
3 Features T
Toll Restriction Override by Account Codes
Description Allows an extension user to override toll restriction temporarily to
make a toll call from a toll-restricted extension. The user can carry
out this feature by entering a pre-assigned account code before
dialing the telephone number. The user can make a toll call with the
COS number 2.
Conditions • The account code “Verify - Toll” mode at an extension permits users to
override their toll restrictions.
• This feature can be used on extensions assigned to toll restriction COS
numbers 3 through 5. The COS numbers 1 and 2 will not be changed.
• If the user does not enter an account code or enters an invalid one, a
regular toll restriction check is done.
• When a user makes a call using this feature, it will appear on the SMDR
printout with either the entered 4-digit account code or the 2-digit index
of the entered account code. This selection is set in program [805]
“SMDR Account Code Selection”.
• Users can also override toll restriction of another extension by using the
Walking COS feature.
Verify - Toll
No Does the entered code match a Does the entered code match a
stored account code? stored account code?
Yes
Yes
Is the COS number 1?
Yes No
No
Features 3-131
T 3 Features
Programming References
Section 4, System Programming
[310] Account Codes
[605] Account Code Entry Mode
Operator/Manager Service Features ... User Manual
Extension Password Set (Manager only)
3-132 Features
3 Features T
Toll Restriction — Station Lock Boundary Class
Description Allows assigning a toll restriction class when the Electronic Station
Lockout feature is set.
An extension user usually cannot make an outside call at a locked
extension, however if a toll restriction class is assigned in program
[312], the user can make an outside call at the locked extension.
Condition • The more restrictive toll restriction COS number will take precedence.
For example, if toll restriction COS number 3 is assigned to an
extension and the station lock boundary class is 4, the extension user is
allowed to make a call with toll restriction COS 4.
Programming Reference
Section 4, System Programming
[312] Toll Restriction — Station Lock Boundary Class
Features 3-133
V 3 Features
Volume Control – Handset Receiver/Headset/Ringer/Speaker
Description Allows a proprietary telephone user to change the following as
desired.
Handset receiver volume
Headset volume
Ringer volume
Speaker volume
Programming References
No programming required.
3-134 Features
3 Features W
Walking COS
Description Allows a user who is not at their own telephone to override the toll
restriction COS number of another extension. At the other
extension, the user dials their extension password. For the duration
of the call, the COS of the extension is changed to the COS of their
own extension.
Condition • When a user makes a call using this feature, the user’s extension number
will be displayed on the SMDR, not the extension where the user made
the call.
Programming Reference
Operator/Manager Service Features . . . User Manual
Extension Password Set (Manager only)
Features 3-135
3-136 Features
Section 4
System Programming
This section provides step-by-step programming instructions
for a proprietary telephone.
4.1 General Programming Instructions
Default Setting
This system has factory default settings. If any of the programming
needs to be changed, the necessary information will be found in
Section 3, “Features”. This makes the system very simple to install
and customize as required by the customer. Any required changes
can be written in the “Programming Tables”.
KX-TA30830
PROGRAM
SECRET , PAUSE
ABC DEF
OPER LINE 2
LINE 1
KX-TA30830
Note • The entered system password is not shown on the display. The system
password can be changed by system programming. Refer to Section 4.2
[002] “System Password”.
• During the programming mode, the extension is treated as a busy
extension.
The user can enter characters to store names for extension numbers
by using the dialing key pad and the buttons.
Each of the twelve dialing keys on the dialing key pad has seven
characters assigned. See the Combination Table below.
Press SELECT
(Number of
times) 0 1 2 3 4 5 6
Keys
1 1 Q q Z z ! ?
2 2 A a B b C c
3 3 D d E e F f
4 4 G g H h I i
5 5 J j K k L l
6 6 M m N n O o
7 7 P p R r S s
8 8 T t U u V v
9 9 W w X x Y y
0 0 . , ’ : ;
* ” + – = < >
# # $ % & @ ( )
Combination Table
Selection • Year: 00 – 99
• Month: Jan. – Dec.
• Day: 1 – 31
• Day of the week: Sun / Mon / Tue / Wed / Thu / Fri / Sat
• Hour: 1 – 12
• Minute: 00 – 59
• AM / PM
2. Press NEXT.
Display example: ’03 Jan. 1 Wed
4. Press .
5. Keep pressing SELECT until the desired month is displayed.
6. Press .
7. Enter the day.
To change the current entry, press CLEAR and enter the new day.
8. Press .
9. Keep pressing SELECT until the desired day of the week is
displayed.
10. Press .
Display example: 12:00 AM
12. Press .
14. Press .
15. Press SELECT for AM or PM.
16. Press STORE.
17. Press END.
Conditions • After changing an entry, the user can press STORE. It is not necessary
to perform the rest of the steps.
• To return to a previous field, press in steps 4 through 15.
• If an alarm is heard after pressing STORE, check if the date is valid or
not.
• The clock starts immediately after the STORE button is pressed.
• The operator and manager can set the date and time in the station
programming mode.
2. Press NEXT.
Display: Speed NO? →
5. Press STORE.
6. To program another speed dialing number, press NEXT or
PREV, or SELECT and enter the desired speed dialing
number.
7. Repeat steps 4 through 6.
8. Press END.
Conditions • Each speed dialing number has a maximum of 32 digits. The valid
characters are 0 – 9, , and # keys, and the FLASH, PAUSE,
SECRET and – (hyphen) buttons.
– To store a flash signal, press FLASH.
Note: The stored flash will only be effective during a call in
progress. (Refer to Section 3 “External Feature
Access”.)
– To store a hyphen, press the “–” button.
– To store a pause, press PAUSE.
(Refer to Section 3 “Pause Insertion, Automatic”.)
– To store a feature number to convert pulse signals to DTMF
signals, press the and # keys.
(Refer to Section 3 “Pulse to Tone Conversion”.)
– To prevent the display of all or part of a number, press
INTERCOM before and after any confidential parts of the
number. (Refer to Section 3 “Secret Dialing”.)
• When storing an external number, include a line access code (9, 81 – 83)
before the number. When dialing, a pause will automatically be inserted
after the code.
• When storing an account code, enter the account code after the line
access code. Press and then enter the account code.
(Refer to Section 3 “Account Code Entry”.)
• It is possible to store a number consisting of 33 digits or more by storing
it in two speed dialing numbers. The line access code should be stored in
the first speed dialing number.
• To access another speed dialing number in steps 3 through 6, press
SELECT and start with step 3.
• To display parts of the number which have scrolled off the display, press
or .
• Program [011] “System Speed Dialing Name Setting” is used to name
the speed dialing numbers.
Default 1234
2. Press NEXT.
Display example: Password:1234
3. Enter a password.
To change the current entry, press CLEAR and enter the new
password.
4. Press STORE.
5. Press END.
Conditions None
2. Press NEXT.
Display example: With Transfer
Condition • This assignment applies to all DSS buttons on all proprietary telephones
in the system.
Default Manual
2. Press NEXT.
Display example: Mode Change:Man
2. Press NEXT.
Display: Day of The Week
4. Press SELECT.
Display example: Day : 9:00AM
To select another mode, keep pressing SELECT until the desired
selection is displayed.
5. Press .
6. Enter the hour.
To set no change, keep pressing SELECT until “None” is displayed
and go to step 11.
If SELECT is pressed, the display shows the previous entry. If the
previous setting was “None”, press SELECT to enter the starting
time.
To change the current entry, press CLEAR and enter the new time.
7. Press .
9. Press .
10. Press SELECT for AM or PM.
11. Press STORE.
12. To program another time service mode, press SELECT.
13. Repeat steps 5 through 11.
14. To program another day of the week, press NEXT or PREV.
15. Repeat steps 4 through 14.
16. Press END.
Conditions • If it is not necessary to change the time service, select “None” in step 6.
• To select the desired day, the user can also keep pressing NEXT in step
3. To assign every day of the week to the same selection, press the
key in step 3. In this case, the display will show: Every day.
• The day or night mode is interrupted during the lunch mode. After the
lunch mode is finished, the day or night mode will start again.
Description Assigns the jack number for the operator. The operator has the
ability to perform operator services.
Default Jack-01
2. Press NEXT.
Display example: OPT :Jack-01
4. Press STORE.
5. Press END.
Conditions None
2. Press NEXT.
Display: Jack NO? →
5. Press STORE.
6. To program another jack, press NEXT or PREV, or
SELECT and enter the desired jack number.
7. Repeat steps 4 through 6.
8. Press END.
Description Selects how the current time and date will be displayed on a
proprietary telephone while it is idle. Either 12-hour format or
24-hour format (military time) is available.
Default 12 HOUR
2. Press NEXT.
Display example: 12 HOUR
Condition • Programs [000] “Date and Time Setting” and [007] “Time (Day/Night/
Lunch) Service Start Time”, and the Timed Reminder feature are
assigned using 12-hour format regardless of this program. The SMDR
printout is also printed using 12-hour format.
Description Assigns a name to each System Speed Dialing number. The name
will be displayed when making a call by using the System Speed
Dialing feature. It will also be used for the Caller ID feature.
2. Press NEXT.
Display: Speed NO? →
4. Enter a name.
For entering characters, please refer to “4.1.3 Entering Characters”.
To delete the current entry, press CLEAR.
To change the current entry, press CLEAR and enter the new name.
5. Press STORE.
6. To program another speed dialing number, press NEXT or
PREV, or SELECT and enter the desired speed dialing
number.
7. Repeat steps 4 through 6.
8. Press END.
Description Assigns to enable or disable the station hunting feature for each
extension group.
2. Press NEXT.
Display: Group NO? →
Description Used to set the Station Hunting type for each extension group.
There are two Station Hunting types available: Circular and
Terminating. If circular is assigned for a group, all of the extensions
in the group are searched one time until an idle one is found. If
terminating is assigned, searching stops at the extension which has
the highest jack number in the group.
2. Press NEXT.
Display: Group NO? →
Description Assigns the call hold mode for single line telephones.
Each mode is explained as follows.
Operation
Hold Mode To hold To transfer
Hold-1 Flash the hookswitch + on-hook Flash the hookswitch
+ extension number or line access code
Default Hold-1
2. Press NEXT.
Display example: Hold-1
Conditions None
Default Enable
2. Press NEXT.
Display example: Enable
Conditions None
Description Used to remove the confirmation tone for the external pager. The
default setting sends confirmation tone to the external pager before
paging is sent.
Default Enable
2. Press NEXT.
Display example: Page: Enable
Condition • The external pager is a user-supplied item. One external pager can be
installed to the system.
2. Press NEXT.
Display:DTMF-R NO? →
Conditions None
Default Disable
2. Press NEXT.
Display example: FLASH:Disable
Conditions None
Default Enable
2. Press NEXT.
Display example:Enable
Conditions None
Default MODE 2
2. Press NEXT.
Display example:MODE 1
Condition • For MODE 2, a flash signal will be sent for the programmed time in
program [418] if the FLASH/RECALL button is pressed for less than
the programmed time.
Description Used to determine the music source use for Music on Hold for
outside calls.
Default External
2. Press NEXT.
Display example:External
Conditions • The external music source is a user-supplied item. One music source can
be installed.
• If “Tone” is assigned, the following cyclic tone is sent to the held
outside (CO) line.
1s
Description Enables or disables the Busy Lamp Field (BLF) on a DSS button
assigned to a flexible CO button to indicate the Forward (FWD) or
Do Not Disturb (DND) status of corresponding extensions.
Default Enable
2. Press NEXT.
Display example:Enable
Conditions None
1s
Single:
Double:
Triple:
Default Double
2. Press NEXT.
Display example: Double
Conditions • The programs [423] “Outside (CO) Line Ringing Pattern Selection” and
[706] “Doorphone Ringing/Tone Pattern Selection” should be
considered when assigning this program.
Description Enables or disables the confirmation tone sent when the Call pickup
feature is activated.
Default Enable
2. Press NEXT.
Display example: Enable
Conditions None
Default Enable
2. Press NEXT.
Display example: Enable
Conditions None
Description Enables or disables sending tone dialing to the Central Office when
an extension user redials after changing from pulse to tone mode by
pressing and #.
Default Disable
2. Press NEXT.
Display example: Disable
Conditions None
Description Assigns whether the entered “ ” and “#” are checked by toll
restriction or not. This assignment is required for certain Central
Offices to prevent toll fraud. Some Central Offices ignore the
user-dialed “ ” and “#”. If the user’s Central Office ignores these
symbols, select “Disable”.
Default Enable
2. Press NEXT.
Display example: Enable
Conditions None
Description Assigns the length of the hold recall timer. This timer is used to
alert an extension that a call has been held for an extended period of
time.
Selection Time: 30 sec / 1 min / 1.5 min / 2 min / 3 min / 4 min / 5 min /
6 min / Disable (= Hold Recall disabled) (seconds/minutes)
Default 30 sec
2. Press NEXT.
Display example: Time:30 sec
Description Assigns the length of the transfer recall timer. If a transferred call is
not answered within the programmed time, the call will be returned
to the person who initiated the transfer.
Default 30 sec
2. Press NEXT.
Display example: Time:30 sec
Conditions None
Description Sets the time for the Call Forwarding – No Answer feature. If a call
is not answered within the programmed time, the call will be
forwarded to the destination.
Selection 5 sec delay / 10 sec delay / 15 sec delay / 20 sec delay (seconds)
2. Press NEXT.
Display example: 15sec delay
Conditions None
Description Sets the length of time for the Pickup Dialing feature. If the
telephone user lifts the handset, the programmed party will be
called when the time expires. This delay gives the user an
opportunity to enter numbers before automatic dialing occurs.
Default 3 sec
2. Press NEXT.
Display example: PUD Time:3sec
Conditions None
Description Sets the number of seconds the system waits between the end of
dialing and the start of the SMDR timer for outgoing toll calls.
When the system has sent all the digits to the central office and this
timer expires, the system will start counting the call. A display
telephone shows the elapsed time of the call. The starting time and
the duration of a call are recorded in the SMDR record.
Selection Instantly / 5 s / 10 s / 15 s / 20 s / 25 s / 30 s / 35 s / 40 s / 45 s /
50 s after dial (seconds)
2. Press NEXT.
Display example: 5s after dial
Condition • The timer starts counting after all the digits are dialed. This timer does
not apply to incoming calls. The timer for incoming calls starts
immediately.
Description Sets the maximum time allowed for a conversation between two
external parties. When the timer expires, the Outside-to-Outside
(CO-to-CO) Line call is disconnected.
Default 10 min
2. Press NEXT.
Display example: Time:10min
4. Press STORE.
5. Press END.
Conditions None
Description Sets the number of milliseconds the system waits before dialing
after an outside (CO) line is seized.
Selection 0 msec / 250 msec / 500 msec / 750 msec / 1000 msec /
1250 msec / 1500 msec (milliseconds)
Default 0 msec
2. Press NEXT.
Display example: Time: 0 msec
Conditions None
Description Assigns the maximum time allowed between digits for an outgoing
outside call.
Default 10 sec
2. Press NEXT.
Display example: Time:10 sec
Conditions • The interdigit timer applies until the toll restriction check is completed.
When the timer expires, an outgoing outside call will be disconnected
while dialing, if “Enable” was selected in program [211] “No Dial
Disconnection”.
• For a single line telephone, an outgoing outside call will be released
from a DTMF receiver when the interdigit timer expires.
Default Disable
2. Press NEXT.
Display example: Disable
Condition • The interdigit timer assigned in program [208] “Interdigit Time” applies
until the toll restriction check is completed. When the timer expires, an
outgoing outside call will be disconnected while dialing, if “Enable”
was selected in this program.
Description Assigns carrier codes. This allows the system to recognize a special
user-dialed carrier code in order to apply toll restriction. The
system disregards the assigned code and toll restriction is applied to
the numbers after the code.
2. Press NEXT.
Display: CODE NO? →
5. Press STORE.
6. To program another code, press NEXT or PREV, or
SELECT and enter the desired code number.
7. Repeat steps 4 through 6.
8. Press END.
Condition • Each carrier code number has a maximum of ten digits, consisting of
0 – 9, , # and x (PAUSE button). The character “x” can be used as a
wild card character and is entered by pressing the PAUSE button.
Description Assigns the Toll Restriction class for System Speed Dialing
numbers.
2. Press NEXT.
Display example: Boundary COS-1
Conditions None
Description These allow the user to specify which numbers are toll-restricted
for each toll restriction class as follows.
Program [302]: restricts COS numbers 2 – 5.
Program [303]: restricts COS numbers 3 – 5.
Program [304]: restricts COS numbers 4 – 5.
Program [305]: restricts COS number 5.
Selection • Code number: 01 – 20
• Toll restriction number: 11 digits
Default All codes – Not stored
2. Press NEXT.
Display: CODE NO? →
5. Press STORE.
6. To program another code, press NEXT or PREV, or
SELECT and enter the desired code number.
7. Repeat steps 4 through 6.
8. Press END.
Conditions • There is a maximum of 20 numbers which can be restricted for each
program. Each number must have eleven digits, consisting of 0 – 9, ,
# and x (PAUSE button). The character “x” can be used as a wild card
character and is entered by pressing the PAUSE button.
• Program [306] “Toll Restriction — Exception Codes” is used to assign
exceptions to these numbers. Programs [601]–[603] “TRS – Class of
Service (COS) Assignment — Day/Night/Lunch” are used to set the toll
restriction value for each extension.
Description This allows the user to assign numbers which are exceptions to toll
restriction specified in programs [302] – [305].
2. Press NEXT.
Display: CODE NO?→
5. Press STORE.
6. To program another code, press NEXT or PREV, or
SELECT and enter the desired code number.
7. Repeat steps 4 through 6.
8. Press END.
Conditions • There is a maximum of eighty numbers. Each number must have eleven
digits, consisting of 0 – 9, , # and x (PAUSE button). The character
“x” can be used as a wild card character and is entered by pressing the
PAUSE button.
• Code numbers 01 – 80 apply to COS number 2, 01 – 60 apply to COS
number 3, 01 – 40 apply to COS number 4, and 01 – 20 apply to COS
number 5.
2. Press NEXT.
Display: CODE NO? →
5. Press STORE.
6. To program another code, press NEXT or PREV, or
SELECT and enter the desired code number.
7. Repeat steps 4 through 6.
8. Press END.
Description Assigns the account codes for Account Code Entry, Verify – All
and Verify – Toll modes. If Verify – All is assigned in program
[605] “Account Code Entry Mode”, an account code is required to
make an outside call. If Verify – Toll is assigned, an account code is
only required to override toll restriction.
2. Press NEXT.
Display: CODE NO? →
5. Press STORE.
6. To program another code number, press NEXT or PREV, or
SELECT and enter the desired code number.
7. Repeat steps 4 through 6.
8. Press END.
2. Press NEXT.
Display: CODE NO? →
5. Press STORE.
6. To program another code number, press NEXT or PREV, or
SELECT and enter the desired code number.
7. Repeat steps 4 through 6.
8. Press END.
Condition • Each pause code number has a maximum of eleven digits, consisting of
0 – 9.
Description Assigns the Toll Restriction COS number when the Electronic
Station Lockout is set.
Default Disable
2. Press NEXT.
Display example: Boundary Disable
Conditions None
Description Used to identify which outside (CO) lines are connected to the
system. This prevents users from calling a line which is not
connected.
2. Press NEXT.
Display: CO NO? →
Condition • To assign all outside (CO) lines to the same selection, press the key
in step 3. In this case, the display will show: CO :Mixed.
Description Each outside (CO) line can be programmed for DTMF, pulse or call
blocking. This program assigns the selection to each line.
DTMF: The dialing signals from an extension, either tone or pulse, are
converted to tone signals and transmitted to an outside (CO) line.
Pulse: The dialing signals from an extension, either tone or pulse, are
converted to pulse signals and transmitted to an outside (CO) line.
Call Blocking: If the Central Office can receive both DTMF and pulse signals but
the user is contracted for pulse, select this mode. When dialing with
a touch tone telephone, only the pulse signals are sent to an outside
(CO) line.
2. Press NEXT.
Display: CO NO? →
Conditions • To assign all outside (CO) lines to the same selection, press the key
in step 3. In this case, the display will show: CO :Mixed.
• If pulse or call blocking is assigned, set the line pulse speed in program
[402] “Pulse Speed Selection”.
Description An outside (CO) line set for pulse or call blocking mode in program
[401] “Dial Mode” can have two pulse rates, 10 pps (low) and
20 pps (high). This program sets the pulse speed for each outside
(CO) line which has set the pulse or call blocking mode.
2. Press NEXT.
Display: CO NO? →
Conditions • To assign all outside (CO) lines to the same selection, press the key
in step 3. In this case, the display will show: CO :Mixed.
• The required pulse speed is determined by the outside (CO) or Host
PBX line.
Description Assigns Host PBX access codes. If the system is installed behind a
host PBX system, an access code is required to make an outside
call. Up to eight codes can be stored for an outside (CO) line
connected to the host PBX.
2. Press NEXT.
Display: CO NO? →
5. To enter more access codes for the same outside (CO) line,
press “,” (CONF button) and enter the access codes until all
of the required entries are completed.
Display example: CO 1:01,08,10,22
6. Press STORE.
7. To program another outside (CO) line, press NEXT or
PREV, or SELECT and enter the desired outside (CO) line
number.
8. Repeat steps 4 through 7.
9. Press END.
Conditions • This program is only required if a host PBX is connected to the system.
• There is a maximum of eight access codes per outside (CO) line. Each
code has one or two digits, consisting of 0 – 9.
• When the programmed codes are dialed, Automatic Pause Insertion and
Toll Restriction are applied to all calls. The programmed pause time (in
program [417] “Pause Time”) is automatically inserted after the access
code.
• To assign all outside (CO) lines to the same selection, press the key
in step 3. In this case, the display will show: CO :Mixed.
Description Each outside (CO) line must be assigned to an outside (CO) line
group (trunk group). This program defines the outside (CO) line
group assignment for each outside (CO) line. For example, if there
are multiple telephone service companies available, the outside
(CO) lines can be grouped by company.
2. Press NEXT.
Display: CO NO? →
5. Press STORE.
6. To program another outside (CO) line, press NEXT or
PREV, or SELECT and enter the desired outside (CO) line
number.
7. Repeat steps 4 through 6.
8. Press END.
Condition • To assign all outside (CO) lines to the same outside (CO) line group,
press the key in step 3. In this case, the display will show:
CO :Mixed.
2. Press NEXT.
Display: CO NO? →
Description Allows more than one extension to ring in the day, night and lunch
modes. All incoming calls from the programmed outside (CO) lines
are directed to the specified extensions.
Programming 1. Enter a program address (408 for day, 409 for night or 410
for lunch).
Display example: Day In CO
2. Press NEXT.
Display: CO NO? →
Description Assigns the ringing start time for each jack in the day, night and
lunch modes.
Programming 1. Enter a program address (411 for day, 412 for night or 413
for lunch).
Display example: Day Delayed CO
2. Press NEXT.
Display: CO NO? →
Conditions • To assign all jacks or outside (CO) lines to the same selection, press the
key in step 3 or step 4. In these cases, the display will show:
CO :# :Mixed.
• There are four notification methods.
(1) Immediate ringing: rings immediately
(2) 5 second delay
(3) 10 second delay
(4) 15 second delay
Description Selects the mode of an incoming outside call on each outside (CO)
line in the day, night and lunch modes. There are the following
three modes.
Normal: an incoming outside call will be received at the
extension(s) assigned in programs [408]–[410].
DIL: an incoming outside call will be received at the assigned
extension.
DISA1: an incoming outside call will be received at an extension
through the DISA feature. A caller will hear a tone.
Programming 1. Enter a program address (414 for day, 415 for night or 416
for lunch).
Display example: CO Day/Mode
2. Press NEXT.
Display: CO NO? →
Condition • To assign all the outside (CO) lines to the same selection, press the
key in step 3. In this case, the display will show: CO :Mixed.
Description Assigns the length of the pause time. The programmed pause time
is automatically inserted after a line access code or host PBX access
code programmed in [403] “Host PBX Access Codes”, or can be
manually inserted by the user with the PAUSE button.
2. Press NEXT.
Display: CO NO? →
Condition • To assign all outside (CO) lines to the same selection, press the key
in step 3. In this case, the display will show: CO :Mixed.
Description Assigns the length of the flash time. If the system is installed
behind a host PBX, External Feature Access (EFA) is necessary to
obtain its services. To enable this feature, select the required
hooking signal sending time for an outside (CO) line.
2. Press NEXT.
Display: CO NO? →
Conditions • The required flash time is determined by the central office or host PBX
lines.
• To assign all outside (CO) lines to the same selection, press the key
in step 3. In this case, the display will show: CO :Mixed.
Description Assigns the sequence in which outside (CO) lines will be accessed
during the Automatic Line Access mode. When a user dials the
feature number for automatic line access (9), an idle line is
searched for in the programmed outside (CO) lines.
2. Press NEXT.
Display: CO NO? →
Condition • To assign all outside (CO) lines to the same selection, press the key
in step 3. In this case, the display will show: CO :Mixed.
Description Assigns the required minimum duration of the CPC Signal for
incoming outside calls. If programmed, the system disconnects the
line when the CPC signal is detected.
2. Press NEXT.
Display: CO NO? →
Conditions • To assign all outside (CO) lines to the same selection, press the key
in step 3. In this case, the display will show: CO : N= Mixed.
• Program [421] “CPC Detection for Outgoing Calls” is used to program
CPC Signal Detection for outgoing outside calls.
2. Press NEXT.
Display: CO NO? →
Condition • To assign all outside (CO) lines to the same selection, press the key
in step 3. In this case, the display will show: CO :Mixed.
Description Determines the amount of time to send the disconnect signal from
the system to the Central Office or host PBX.
2. Press NEXT.
Display: CO NO? →
Conditions • The disconnect time must be longer than the requirement of the Central
Office or host PBX.
• To assign all outside (CO) lines to the same selection, press the key
in step 3. In this case, the display will show: CO :Mixed.
Description Assigns an incoming outside call ringing pattern for each outside
(CO) line. There are three types of patterns as follows.
1s
Single:
Double:
Triple:
Default Single
2. Press NEXT.
Display: CO NO? →
Conditions • To assign all outside (CO) lines to the same selection, press the key
in step 3. In this case, the display will show: CO :Mixed.
• The programs [115] “Extension Ringing Pattern Selection” and
[706] “Doorphone Ringing/Tone Pattern Selection” should be
considered when assigning this program.
Description Selects the type of signal that the system expects to receive from
the telephone company’s voice mail service.
This signal indicates the presence or absence of voice mail
messages in the mailbox.
2. Press NEXT.
Display: CO NO? →
Condition • To assign all outside (CO) lines to the same selection, press the key
in step 3. In this case, the display will show: CO :Mixed.
Description Assigns the voice mail service access number. This allows a PT
user to access the telephone company’s voice mail service when a
message is left in the mailbox. The PT user can access the voice
mail service and listen to the message stored in the mailbox by
pressing the corresponding CO button (flashing red moderately)
and then the MESSAGE button after going off-hook.
2. Press NEXT.
Display: CO NO? →
5. Press STORE.
6. To program another outside (CO) line, press NEXT or
PREV, or SELECT and enter the desired outside (CO) line
number.
7. Repeat steps 4 through 6.
8. Press END.
Conditions • Each voice mail service access number has a maximum of 32 digits. The
valid characters are 0 – 9, , and # keys, and the FLASH, PAUSE,
SECRET and – (hyphen) buttons.
– To store a flash signal, press FLASH.
Note: The stored flash will only be effective during a call in
progress. (Refer to Section 3 “External Feature
Access”.)
– To store a hyphen, press the “–” button.
– To store a pause, press PAUSE.
(Refer to Section 3 “Pause Insertion, Automatic”.)
– To store a feature number to convert pulse signals to DTMF
signals, press the and # keys.
(Refer to Section 3 “Pulse to Tone Conversion”.)
– To prevent the display of all or part of a number, press
INTERCOM before and after any confidential parts of the
number. (Refer to Section 3 “Secret Dialing”.)
• To access another voice mail service access number in steps 4 through 6,
press SELECT and start with step 3.
• To display parts of the number which have scrolled off the display, press
or .
Description Selects which extensions can access the voice mail service offered
by the telephone company on an outside (CO) line basis. When set
up as described below, the system flashes the corresponding CO
button (red, moderately) and lights the Message/Ringer Lamp when
a message is stored in the mailbox at the telephone company.
2. Press NEXT.
Display: CO NO? →
Condition • To assign all outside (CO) lines or all jacks to the same selection, press
the key in step 3 or step4.
In these cases, the display will show: CO :# :Mixed.
Description Selects the mode of an incoming DISA call. There are two modes
as follows.
Without AA: the system can receive an extension number, line
access number and operator call number, and send the
call to the designated destination.
With AA: the system can receive an extension number, line
access number, operator call number and auto
attendant (AA) number, and send the call to the
designated destination.
Default Without AA
2. Press NEXT.
Display example: Without AA
Condition • The program [501] “DISA Built-in Auto Attendant” is used to assign
the destination of each AA number.
Description Assigns the DISA built-in auto attendant number. The extension
number can be assigned as a one digit number and used as a DISA
built-in auto attendant number.
2. Press NEXT.
Display: AA NO? →
5. Press STORE.
6. To program another DISA AA number, press NEXT or
PREV, or SELECT and enter the desired DISA AA
number.
7. Repeat steps 4 through 6.
8. Press END.
Conditions • To enable this feature, the user must select “With AA” in program
[500] “DISA Incoming Dialing Mode Selection”.
• This system can store up to ten programmable DISA built-in auto
attendant numbers.
• If the user would like to use a line access number “9” and/or operator
number “0” in the “With AA” mode, do not assign auto attendant
number(s) which correspond to the line access number and/or operator
number (0 and/or 9).
Description Assigns the time from a call being received and answered using the
DISA feature.
Default 3 sec
2. Press NEXT.
Display example: Time: 3sec
Condition • The outside (CO) lines which are assigned as “Enable” in program [900]
“Caller ID Assignment” are always set to 6 seconds even if “0 sec” or
“3 sec” is selected in this program.
Description Selects the mode when destination extension of the call via DISA is
busy. There are two modes as follows.
Call Waiting: a call waiting tone is sent and then the call is held
until the called party responds.
Disconnect: the call is disconnected after the busy tone.
Default Disconnect
2. Press NEXT.
Display example: Disconnect
Conditions None
Default Intercept
2. Press NEXT.
Display example: Intercept
Conditions None
Description Selects the time for the Intercept Routing — No Answer (IRNA)
feature. If a DISA call is not answered within the programmed
time, the call will be redirected to the programmed extension.
Default 20 sec
2. Press NEXT.
Display example: Time: 20sec
Description Selects the time that the extension will ring for after being
re-directed by the Intercept Routing — No Answer (IRNA) feature.
If a call is not answered within the programmed time, the call will
be disconnected.
Default 20 sec
2. Press NEXT.
Display example: Time: 20sec
Conditions None
Description Selects the mode when nothing is dialed after a beep after a
programmed length of time for the DISA1 mode. There are two
modes as follows.
Intercept: the call is directed to the extensions assigned in
programs [408]–[410] for the time programmed in
[509] “DISA Ringing Time after Intercept”.
Disconnect: the call is disconnected.
2. Press NEXT.
Display example: DISA1:Disconnect
5. Press END.
Conditions None
Description Assigns the security mode for outside calls from a DISA (Direct
Inward System Access) caller. There are three modes: None
Security, Trunk Security (outside (CO) line security), and All
Security. None Security mode allows the caller to access an outside
(CO) line without dialing a DISA security code. Trunk Security
mode requires the caller to enter a DISA security code before
making an outside call. All Security mode requires the caller to
enter a DISA security code before making either an outside call or
an intercom call.
2. Press NEXT.
Display example: Trunk Security
Condition • Program [512] “DISA Security Codes” is used to program the DISA
Security Codes.
Description Assigns the DISA (Direct Inward System Access) Security Codes.
2. Press NEXT.
Display: CODE NO? →
5. Press STORE.
6. To program another code, press NEXT or PREV, or
SELECT and enter the desired code number.
7. Repeat steps 4 through 6.
8. Press END.
Conditions • This setting is required if All Security mode or Trunk (outside (CO)
line) Security mode is selected in program [511] “DISA Security Type”.
• There are four programmable security codes. Each code should be
different and composed of numerical digits, 0 – 9.
• The number of digits for the security codes can be programmed in [530]
“DISA Security Codes Digits Selection”.
• The used security code numbers (not security codes) are printed on the
SMDR.
Description Selects the time that the system waits for DTMF signals when a call
is received via the internal DISA. If the system does not receive the
DTMF signals within the assigned period of time, the call will be
disconnected or sent to extensions programmed in [408]–[410]
according to program [510].
Default 3 sec
2. Press NEXT.
Display example: Time: 3 sec
Conditions None
Description Assigns the extensions which can receive calls via DISA.
2. Press NEXT.
Display: Jack NO? →
Description Selects the time that the system waits for a second digit entry. If the
timer expires, the system will assume that the first digit is a DISA
built-in auto attendant number (AA number) if an AA number is
assigned in program [501] “DISA Built-in Auto Attendant”.
For example, if a number is not dialed within the programmed time
after dialing 1, the system will assume that “1” is an AA number.
Default 2 sec
2. Press NEXT.
Display example: Time: 2 sec
Condition • The AA wait timer will only work when “1” or “8” is dialed.
Default Enable
2. Press NEXT.
Display example: Enable
Conditions None
Description Selects the number of digits for the DISA security codes assigned
in program [512] “DISA Security Codes”.
Default 4 digits
2. Press NEXT.
Display example: 4 digits
Condition • When the setting has been changed in this program, the DISA security
codes, if already assigned, will be canceled.
2. Press NEXT.
Display: Jack NO? →
5. Press STORE.
6. To program another jack, press NEXT or PREV, or
SELECT and enter the desired jack number.
7. Repeat steps 4 through 6.
8. Press END.
Conditions • There is a maximum of eight extension groups. Each extension can only
belong to one group.
• To assign all jacks to the same extension group, press the key in
step 3. In this case, the display will show: # :Mixed.
Feature References
Section 3, Features
Call Pickup, Group Paging – Group
Extension Group Ring Group
Station Hunting
Description Programs Toll Restriction (TRS) – Class of Service (COS) for each
extension.
Programming 1. Enter a program address (601 for day, 602 for night, or
603 for lunch).
Display example: Day Toll Restr
2. Press NEXT.
Display: Jack NO? →
Condition • To assign all jacks to the same COS, press the key in step 3. In this
case, the display will show: # :Mixed.
2. Press NEXT.
Display: Jack NO? →
4. Enter a name.
For entering characters, see Section 4.1.3 “Entering Characters”.
To delete the current entry, press CLEAR.
To change the current entry, press CLEAR and enter the new name.
5. Press STORE.
6. To program another jack, press NEXT or PREV, or
SELECT and enter the desired jack number.
7. Repeat steps 4 through 6.
8. Press END.
Description Selects the account code input mode for each extension jack. There
are four account code modes: Option, Forced, Verify-All and
Verify-Toll.
Option mode: The user can enter any account code, if
needed.
Forced mode: The user must always enter an account code.
The code can be any number.
Verify – All mode: The user must always enter a pre-assigned
account code to make an outside call.
Verify – Toll mode: The user can enter an assigned account code
to override toll restriction. The toll restriction
COS numbers 3 through 5 will be changed
temporarily to the COS number 2. (The COS
numbers 1 and 2 will not be changed.)
2. Press NEXT.
Display: Jack NO? →
Conditions • To assign all jacks to the same selection, press the key in step 3. In
this case, the display will show: # :Mixed.
• Program [310] “Account Codes” is used to define the Account Codes for
the Verify modes.
• Programs [601]–[603] “TRS – Class of Service (COS) Assignment —
Day/Night/Lunch” is used to assign a Class of Service to each extension.
2. Press NEXT.
Display: Jack NO? →
Condition • To assign all jacks to the same selection, press the key in step 3. In
this case, the display will show: # :Mixed.
2. Press NEXT.
Display: Jack NO? →
Condition • To assign all jacks to the same selection, press the key in step 3. In
this case, the display will show: # :Mixed.
2. Press NEXT.
Display: Jack NO? →
Condition • To assign all jacks to the same selection, press the key in step 3. In
this case, the display will show: # :Mixed.
2. Press NEXT.
Display: Jack NO? →
Condition • To assign all jacks to the same selection, press the key in step 3. In
this case, the display will show: # :Mixed.
2. Press NEXT.
Display: Jack NO? →
Condition • To assign all jacks to the same selection, press the key in step 3. In
this case, the display will show: # :Mixed.
Description Assigns the jacks that can accept a TAM connection. When a jack
is TAM-enabled, the “Call Retrieving from a TAM” feature
becomes available.
2. Press NEXT.
Display: Jack NO? →
Condition • To assign all jacks to the same selection, press the key in step 3. In
this case, the display will show: # :Mixed.
2. Press NEXT.
Display: Jack NO? →
Conditions • To assign all jacks to the same selection, press the key in step 3. In
this case, the display will show: # :Mixed.
• The jacks which are assigned to “DISABLE” cannot accept feature
number “7351#” for the room monitor feature.
2. Press NEXT.
Display: Jack NO? →
Conditions • To assign all jacks to the same selection, press the key in step 3.
In this case, the display will show: # :Mixed.
• If “Connect” is not assigned for the jack which is connected the
Panasonic Wireless Phone, the wireless phone may work incorrectly.
2. Press NEXT.
Display: Jack NO? →
Condition • To assign all jacks to the same selection, press the key in step 3. In
this case, the display will show: # :Mixed.
Programming 1. Enter a program address (700 for day, 701 for night or 702
for lunch).
Display example: Day Door Phone
2. Press NEXT.
Display: Door NO? →
Conditions • To assign all doorphones and all jacks to the same selection, press the
key in steps 3 and 4.
In this case, the display will show: DP- :# :Mixed.
• Two doorphones can be installed to the system.
Description These programs assign which extensions can open a door in the
day, night and lunch modes.
Programming 1. Enter a program address (703 for day, 704 for night or
705 for lunch).
Display example: Day Door-Open
2. Press NEXT.
Display: Door NO? →
Conditions • To assign all door openers and all jacks to the same selection, press the
key in steps 3 and 4.
In this case, the display will show: DP- :# :Mixed.
• Two door openers can be installed per system.
Single:
Double:
Triple:
S-Double:
2. Press NEXT.
Display: Door NO? →
Conditions • To assign all doorphones to the same selection, press the key in
step 3. In this case, the display will show: DP- :Mixed.
• PT users will hear the assigned pattern tone instead of ringing.
• The programs [115] “Extension Ringing Pattern Selection” and [423]
“Outside (CO) Line Ringing Pattern Selection” should be considered
when assigning this program.
2. Press NEXT.
Display: Door NO? →
Condition • To assign all doorphones to the same selection, press the key in
step 3. In this case, the display will show: DP- :Mixed.
2. Press NEXT.
Display: Door NO? →
Condition • To assign all doorphones to the same selection, press the key in
step 3. In this case, the display will show: DP- :Mixed.
Description Selects the door opener time. The door is unlocked for the assigned
period of time.
2. Press NEXT.
Display: Door NO? →
Condition • To assign all door openers to the same selection, press the key in
step 3. In this case, the display will show: DP- :Mixed.
2. Press NEXT.
Display: Door NO? →
Condition • To assign all doorphones to the same selection, press the key in
step 3. In this case, the display will show: DP- :Mixed.
2. Press NEXT.
Display: Door NO? →
Condition • To assign all doorphones to the same selection, press the key in
step 3. In this case, the display will show: DP- :Mixed.
Pattern 1*
Pattern 2*
Pattern 3*
Pattern 4*
Pattern 5
Pattern 6
Pattern 7
Pattern 8
* The chime pattern occurs only once during the doorphone ringing
time.
2. Press NEXT.
Display: Door NO? →
Condition • To assign all doorphones to the same selection, press the key in
step 3. In this case, the display will show: DP- :Mixed.
Description Used to match the SMDR output to the paper size being used in the
printer. The page length determines the number of lines per page.
The skip perforation determines the number of lines to be skipped
at the end of every page.
4. Press STORE.
5. Press NEXT to program the skip perforation.
Display example: Skip Perf: 0
7. Press STORE.
8. Press END.
Conditions • The page length should be at least four lines longer than the skip
perforation length.
• The title is placed on the first three lines of every page.
• The programmed format becomes valid only if the Serial Interface
(RS-232C) cable is connected. If a printer is already connected,
disconnect it and connect again. Otherwise the previous format will be
used.
Selection • Outgoing calls: On (all calls) / Off (no printing) / Toll (printing
toll calls only)
• Incoming calls: On (all calls) / Off (no printing)
Description Enables or disables printing out the secret dial numbers stored in
speed dialing and one-touch dialing on the SMDR.
Default No printing
2. Press NEXT.
Display example: No Printing
Conditions None
Description Starts or stops printing the assigned data. All or a specific area of
current programmed data is printed out. The areas are as follows.
All Para: All data
System Para: All data except the following programs.
CO Para: Programmed data of [400]–[403], [405]–[423],
[435]–[437], [900] and [913].
Ext Para: Programmed data of [516], [600]–[618], [904], [909]
and [963] if a proprietary telephone is connected.
The assigned data on the CO buttons are also printed
out.
Programmed data of [516], [600]–[612] and [963] if
a single line telephone is connected. The stored
Personal Speed Dialing numbers are also printed
out.
Speed Dial: Programmed data of [001], [011]
Stop Output: Stops printing.
Selection All Para / System Para / CO Para + outside (CO) line number:
1 – 3, ( = all outside (CO) lines) /
Ext Para + jack number: 01 – 08, ( = all jacks) /
Speed Dial / Stop Output
2. Press NEXT.
Display: Menu:All Para
Default CODE
2. Press NEXT.
Display example: CODE
Condition • The printing of the index of the account code only occurs if the
extension user entered their account code in the “Verify – All” or
“Verify – Toll” input mode as programmed in [605] “Account Code
Entry Mode”.
Description Enables or disables the Caller ID feature for outside (CO) lines
which have contracted the Caller ID Service by a Central Office.
2. Press NEXT.
Display: CO NO? →
Conditions • To assign all outside (CO) lines to the same selection, press the key
in step 3. In this case, the display will show: CO :Mixed.
Description Assigns the required area code when using the Caller ID feature.
By assigning the area code, the system records the caller’s phone
number modified by programs [902] “Caller ID Modification for
Local Calls” and [903] “Caller ID Modification for Long Distance
Calls”.
2. Press NEXT.
Display: CODE NO? →
5. Press STORE.
6. To program another code number, press NEXT or PREV, or
SELECT and enter the desired code number.
7. Repeat steps 4 through 6.
8. Press END.
Condition • The area code can be six digits long. Valid numbers are from 0 to 9.
Description Assigns the removed digits from a received local caller’s number,
and adds a number to make the final number which serves as the
Caller ID number. The system records the modified caller’s number
in the incoming call log list so that the extension user can call back
the caller.
Digits are removed from or added to the beginning of the received
number.
2. Press NEXT.
Display example: Del:3 Add:....
6. Press STORE.
7. Press END.
Description Assigns the removed digits from a received long distance caller’s
number, and adds a number to make the final number which serves
as the Caller ID number. The system records the modified caller’s
number in the incoming call log list so that the extension user can
call back the caller.
Digits are removed from or added to the beginning of the received
number.
2. Press NEXT.
Display example: Del:0 Add:1...
6. Press STORE.
7. Press END.
Description Selects the first display of an incoming outside call by the Caller ID
service.
2. Press NEXT.
Display: Jack NO? →
Conditions • This program is available when the Caller ID service provides both the
name and number. If only the number is provided, this program is not
necessary.
• To assign all jacks to the same selection, press the key in step 3. In
this case, the display will show: # :Mixed.
2. Press NEXT.
Display example: With CID
Condition • Even if a name is also sent by the Caller ID service, only the number is
printed.
Default Disable
2. Press NEXT.
Display example: Disable
Conditions None
Description Assigns the length of the second caller information display timer.
The caller’s information flashes on the display of a proprietary
telephone during the assigned time when a caller’s information is
sent from the Central Office with a Call Waiting tone.
2. Press NEXT.
Display example: Time: 30sec
Conditions • If a proprietary telephone user does not talk to the caller on the display
(flashing) by pressing the FLASH/RECALL button during the assigned
time, the caller’s information will be recorded automatically on the
telephone and the Caller ID Indication button indicator lights.
• The TRANSFER button and HOLD button do not work during the
assigned time.
Description Enables or disables checking call logs stored in the common area. If
enabled, the Caller ID Indication — Common button and Caller ID
Selection — Common button can be assigned.
2. Press NEXT.
Display: Jack NO? →
Condition • To assign all jacks to the same selection, press the key in step 3. In
this case, the display will show: # :Mixed.
Description Enables or disables the Caller ID Call Waiting feature for outside
(CO) lines which have contracted Caller ID Service with a Central
Office.
2. Press NEXT.
Display: CO NO? →
Conditions • To assign all outside (CO) lines to the same selection, press the key
in step 3. In this case, the display will show: CO :Mixed.
• When “Disable” is assigned in program [900] “Caller ID Assignment”,
the Caller ID Call Waiting feature does not perform even if “Enable” is
assigned in this program.
Selection • Mode 1 (40 ms through 120 ms) / Mode 2 (64 ms through 96 ms) /
Mode 3 (72 ms through 96 ms)
Default Mode 3
2. Press NEXT.
Display example: MODE 3
Default Enable
2. Press NEXT.
Display example: Enable
Conditions None
Description Enables or disables the Call Forwarding feature for each extension
for an outside call via an outside (CO) line assignment “Normal” in
programs [414]-[416] “Outside (CO) Line Mode — Day/Night/Lunch”.
If disabled, an extension user cannot forward the outside call even
if the user has set the Call Forwarding feature.
2. Press NEXT.
Display: Jack NO? →
Conditions • This assignment also works for an outside call via the DISA Intercept
Routing feature or when a call via DISA is received by a ring group.
• To assign all jacks to the same selection, press the key in step 3. In
this case, the display will show: # :Mixed.
Default Disable
2. Press NEXT.
Display example: Disable
Conditions None
Version Date
2. Press NEXT.
The display shows the system ROM version.
3. Press END.
Conditions None
Description Clears the system data which have been programmed. The system
will re-start with the default settings.
Selection All Para / System Para / CO Para + outside (CO) line number:
1 – 3, ( = all outside (CO) lines) /
Ext Para + jack number: 01 – 08, ( = all jacks) / Speed Dial
2. Press NEXT.
Display: Menu:All Para
Confirmation Tone 1
Confirmation Tone 2
Confirmation Tone 3
Dial Tone 1
Dial Tone 2
Dial Tone 3
Busy Tone
Reorder Tone
Ringback Tone
5-2 List
5.1 Tone/Ring Tone
List 5-3
5.2 Default Values
Address Program Default
[000] Date and Time Setting 03 Jan. 1 Wed 12:00 AM
[001] System Speed Dialing Entry All speed dialing numbers — Not stored
[002] System Password 1234
[005] One-Touch Transfer Using a DSS Button With Transfer
[006] Time (Day/Night/Lunch) Service Manual
Changing Mode
[007] Time (Day/Night/Lunch) Service Start Every day of the week
Time — Day – 9:00 AM / Night – 5:00 PM /
Lunch-S – None / Lunch-E – None
[008] Operator Assignment Jack-01
[009] Extension Number Assignment Jack 01 – 08 = EXT 101 – 108
[010] LCD Time Display Selection 12 HOUR
[011] System Speed Dialing Name Setting All speed dialing numbers — Not stored
[100] Hunting Group Set All extension groups — Disable
[101] Station Hunting Type All extension groups — Terminate
[104] Hold Mode Selection Hold-1
[105] Conference Tone Enable
[106] External Paging Access Tone Enable
[107] DTMF Receiver Check All DTMF receivers — Enable
[108] Flash Mode for a Station Locked Disable
Extension
[109] CO Indicator Assignment Enable
[110] Flash Key Mode MODE 2
[111] Hold Music Selection External
[112] DSS Button Indication Mode Enable
[115] Extension Ringing Pattern Selection Double
[117] Call Pickup Tone Enable
[118] Pulse Restriction Enable
[119] Redialing After Pulse to Tone Conversion Disable
[125] Toll Restriction Check for and # Enable
5-4 List
5.2 Default Values
Address Program Default
[200] Hold Recall Time 30 s
[201] Transfer Recall Time 30 s
[202] Call Forwarding Start Time 15 s delay
[203] Pickup Dial Delay Time 3s
[204] Call Duration Count Start Time 10 s after dial
[205] Outside-to-Outside (CO-to-CO) Line 10 min
Duration Time Limit
[206] Dialing Start Time 0 ms
[208] Interdigit Time 10 s
[211] No Dial Disconnection Disable
[300] Carrier Code Assignment All codes — Not stored
[301] Toll Restriction — System Speed Boundary COS-1
Dialing Boundary Class
[302]–[305] Toll Restriction — Class 2 – 5 All codes — Not stored
Denied Codes
[306] Toll Restriction — Exception Codes All codes — Not stored
[309] Emergency Dial Number Set Code-01 = 911, Other Codes = Not stored
[310] Account Codes All codes — Not stored
[311] Automatic Pause Insertion Codes All codes — Not stored
[312] Toll Restriction — Station Lock Disable
Boundary Class
[400] Outside (CO) Line Connection Assignment All outside (CO) lines — Connect
[401] Dial Mode All outside (CO) lines — DTMF Mode
[402] Pulse Speed Selection All outside (CO) lines — Low Speed
[403] Host PBX Access Codes All outside (CO) lines — Not stored
[404] Outside (CO) Line Group Assignment CO1 — TRK GRP-1; CO2 — TRK GRP-2;
CO3 — TRK GRP-3
[405]–[407] Flexible Outward Dialing All outside (CO) lines – all jacks – Enable
Assignment — Day/Night/Lunch — Day/Night/Lunch
[408]–[410] Flexible Ringing Assignment All outside (CO) lines – all jacks – Enable
— Day/Night/Lunch — Day/Night/Lunch
List 5-5
5.2 Default Values
Address Program Default
[411]–[413] Delayed Ringing Assignment All outside (CO) lines – all jacks – Immdtly
— Day/Night/Lunch — Day/Night/Lunch
[414]–[416] Outside (CO) Line Mode All outside (CO) lines – Normal
— Day/Night/Lunch — Day/Night/Lunch
[417] Pause Time All outside (CO) lines — 1.5 s
[418] Flash Time All outside (CO) lines — 600 ms
[419] Automatic Designated Outside (CO) All outside (CO) lines — Enable
Line Access
[420] Calling Party Control (CPC) Signal All outside (CO) lines — 42 (350 ms)
[421] CPC Detection for Outgoing Calls All outside (CO) lines — Disable
[422] Disconnect Time All outside (CO) lines — 1.5 s
[423] Outside (CO) Line Ringing Pattern Single
Selection
[435] Local Carrier-Based Voice Mail All outside (CO) lines — Disable
Signaling Assignment
[436] Local Carrier-Based Voice Mail Access All outside (CO) lines — Not stored
Dial Assignment
[437] Extension Access to Local Carrier-Based All outside (CO) lines – all jacks —
Voice Mail Assignment Enable
[500] DISA Incoming Dialing Mode Selection Without AA
[501] DISA Built-in Auto Attendant All numbers — Not stored
[504] DISA Delayed Answer Time 3s
[506] DISA Busy Mode Disconnect
[507] DISA Intercept Mode Intercept
[508] DISA Ringing Time before Intercept 20 s
[509] DISA Ringing Time after Intercept 20 s
[510] DISA No Dial Mode DISA1 — Intercept
[511] DISA Security Type Trunk Security
[512] DISA Security Codes All codes – Not stored
[515] Intercept Time for Internal DISA 3s
[516] DISA Incoming Assignment All jacks — Enable
5-6 List
5.2 Default Values
Address Program Default
[517] DISA AA Wait Time 2s
[518] DISA Tone Selection after the Security Enable
Code
[530] DISA Security Codes Digits Selection 4 digits
[600] Extension Group Assignment All jacks — EXT GRP-1
[601]–[603] TRS – Class of Service (COS) All jacks – COS-1
Assignment — Day/Night/Lunch — Day/Night/Lunch
[604] Extension Name Setting All jacks — Not stored
[605] Account Code Entry Mode All jacks — Option
[606] Call Transfer to an Outside (CO) Line All jacks — Disable
[607] Call Forwarding to an Outside (CO) Line All jacks — Disable
[608] Executive Busy Override All jacks — Disable
[609] Do Not Disturb Override All jacks — Disable
[610] Paralleled Telephone Connection All jacks — Disable
[611] TAM (Telephone Answering Machine) All jacks — Disable
Extension
[612] Room Monitor Assignment All jacks — Disable
[617] Wireless PT Port Assignment All jacks — Not Connect
[618] Message Waiting for Another Extension All jacks — Enable
[700]–[702] Doorphone Ringing Assignment All doorphones – all jacks – Enable
— Day/Night/Lunch — Day/Night/Lunch
[703]–[705] Door Opener Assignment All door openers – all jacks – Enable
— Day/Night/Lunch — Day/Night/Lunch
[706] Doorphone Ringing/Tone Pattern All doorphones — Triple
Selection
[707] Doorphone Access Tone Selection All doorphones — Enable
[708] Doorphone Ringing Time All doorphones — 15 s
[709] Door Opener Time All door openers — 5 s
[710] Doorphone Ring/Chime Selection All doorphones — Ring
[711] Doorphone Chime Assignment All doorphones — Relay 2
[712] Doorphone Chime Pattern Selection All doorphones — Pattern 1
List 5-7
5.2 Default Values
Address Program Default
[800] SMDR RS-232C Communication New line code = CR+LF; Baud rate = 9600;
Parameters Word length = 8; Parity = Mark; Stop bit = 1
[801] SMDR Parameter Page length — 66; Skip perforation — 0
[802] Incoming/Outgoing Call Selection for Outgoing calls — On; Incoming calls — On
Printing
[803] Secret Speed Dialing/One-Touch Dialing No printing
Printing
[804] System Data Dump Not applicable.
[805] SMDR Account Code Selection CODE
[900] Caller ID Assignment All outside (CO) lines — Enable
[901] Caller ID Area Code Assignment All codes — Not stored
[902] Caller ID Modification for Local Calls Deleted digits — 3; Added number — blank
[903] Caller ID Modification for Long Deleted digits — 0; Added number — 1
Distance Calls
[904] Caller ID Log Priority Selection All jacks — Name
[906] Caller ID SMDR Format With CID
[907] Caller ID SMDR Printout Selection Disable
[908] Caller ID Call Waiting Time 30 s
[909] Common Area Call Log Check Assignment All jacks — Enable
[913] Caller ID Call Waiting Assignment All outside (CO) lines — Enable
[914] Caller ID Call Waiting CAS Receive Time Mode 3
[915] Caller ID Checksum Enable
[963] Call Forwarding Selection All jacks — Disable
[968] Incoming Lamp Control Disable
[998] ROM Version Not applicable.
[999] System Data Clear Not applicable.
5-8 List
Section 6
Troubleshooting
This section provides information for system
and telephone troubleshooting.
6.1 Installation
PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION
Extension does not Something is wrong with Take the extension and plug it into
operate. the connection between the the same extension port using a
system and extension. short telephone cord. If the
telephone works correctly, the
connection between the system and
the extension must be repaired.
A telephone with an A-A1 Use a 2 wire cord.
relay is connected. Set the A-A1 relay switch on the
telephone to the “OUT” or “OFF”
position.
Something is wrong with Take the extension and plug it into
the extension. another extension port that is
working. If the telephone does not
work, replace the phone.
Improper reset operation. Turn the Power Switch off and on.
Noise during external Induced noise on the wire Use a shielded cable as the
paging. between the system and the connection wire between the
amplifier. system and amplifier. A short
shielded cable is recommended.
Volume distortion from Excessive input level from Decrease the output level of the
external music source. external music source. external music source by using the
volume control on the music
source.
Speed Dialing or One- Wrong programming. Enter an outside (CO) line access
Touch Dialing does not number (9, 81 through 83) in
function. programming.
A proprietary telephone An extension (H, L) jack Turn the Power Switch off and fix
connected to extension 01 through 08 may have the shorted part, then turn the
jacks 01 through 08 does been shorted. Power Switch on.
not operate, but a single
line telephone operates.
6-2 Troubleshooting
6.2 Connection
Connection between the system and a proprietary telephone:
CAUSE SOLUTION
T/R is connected to H/L. Use the correct cord
No H• • H
(the inner 2 wires are for T/R
Can you dial
T• • T and the outer 2 wires are for
an extension? R• • R H/L).
L• • L
KX-TA308 extension
CAUSE SOLUTION
T/R is connected to H/L. Use the correct cord
H• •
(the inner 2 wires are for
T• • T T/R).
R• • R
L• •
Connection between the system and a single line telephone that is polarity
sensitive:
CAUSE SOLUTION
“T” is connected to “R”. Reverse the connections of
H• •
T/R.
T• • T
R• • R
L• •
KX-TA308 extension
CAUSE SOLUTION
Outside (CO) lines are connected to H/L. Reconnect the outside (CO)
Can you dial No lines to T/R using 2-conductor
out using an •
• • T wiring.
outside (CO) • • R
line? •
Outside (CO) line KX-TA308
Troubleshooting 6-3
6.3 Operation
PROBLEM PROBABLE CAUSE POSSIBLE SOLUTION
The unit does not ring. • An outside (CO) line • Program outside (CO) line
number is not numbers.
programmed. • Set to “HIGH” or “LOW”.
• The Ringer Volume
Selector is set to “OFF”.
During a power failure, the A PT is connected to the Disconnect the PT and connect a
extension connected to jack. single line telephone.
JACK 01 does not operate.
Originating an outside call The corresponding CO Program the CO button. See the
cannot be performed. button does not exist on Flexible Button Assignment in the
the proprietary telephone. User Manual.
A tone type single line There may be something 1. Select “Enable” for DTMF
telephone (SLT) user wrong with a DTMF receiver 1 and “Disable” for
cannot make a call. receiver. DTMF receiver 2 in program
[107].
2. Make a call using a tone type
SLT connected to one of
extension jacks 01 – 08.
3. If you cannot make the call, the
problem may have been caused
by DTMF receiver 1. If the call
can be made, go to step 4.
4. Try DTMF receiver 2. Select
“Disable” for DTMF receiver
1 and “Enable” for DTMF
receiver 2 in program [107], and
make another call. If you cannot
make the call, the problem may
have been caused by DTMF
receiver 2.
6-4 Troubleshooting
Section 7
Programming Tables
This section provides a reference for
entering user-programmed data.
7 Programming Tables
[000] Date and Time Setting
[005] [006]
One-Touch Transfer Using a DSS Button Time (Day/Night/Lunch) Service Changing Mode
Default Selection Default Selection
With Transfer ✓ Manual ✓
Without Transfer Automatic
Default Change
Every day Every day Sun. Mon. Tue. Wed. Thu. Fri. Sat.
Day 9:00 AM
Night 5:00 PM
Lunch-S None
Lunch-E None
[001] System Speed Dialing Entry [011] System Speed Dialing Name Setting
Telephone number (32 digits max.) Name (max. 16 characters)
SPD no.
Default: All – Not stored Default: All – Not stored
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
[001] System Speed Dialing Entry [011] System Speed Dialing Name Setting
Telephone number (32 digits max.) Name (max. 16 characters)
SPD no.
Default: All – Not stored Default: All – Not stored
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
[001] System Speed Dialing Entry [011] System Speed Dialing Name Setting
Telephone number (32 digits max.) Name (max. 16 characters)
SPD no.
Default: All – Not stored Default: All – Not stored
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
Selection 30 s 1 min 1.5 min 2 min 3 min 4 min 5 min 6 min Disable
Default ✓
Change
Selection 5s 10 s 15 s 20 s 25 s 30 s 35 s 40 s 45 s 50 s Instantly
Default ✓
Change
CODE no. Carrier code (10 digits max.) CODE no. Carrier code (10 digits max.)
Default: All Not stored
01 11
02 12
03 13
04 14
05 15
06 16
07 17
08 18
09 19
10 20
CODE no. Telephone no. (11 digits) CODE no. Telephone no. (11 digits)
Default All: Not stored
01 41
02 42
03 43
04 44
05 45
06 46
07 47
08 48
09 49
10 50
11 51
12 52
13 53
14 54
15 55
16 56
17 57
18 58
19 59
20 60
21 61
22 62
23 63
24 64
25 65
26 66
27 67
28 68
29 69
30 70
31 71
32 72
33 73
34 74
35 75
36 76
37 77
38 78
39 79
40 80
CODE no. Account code (4 digits) CODE no. Account code (4 digits)
Default All: Not stored
01 13
02 14
03 15
04 16
05 17
06 18
07 19
08 20
09 21
10 22
11 23
12 24
CODE no. Pause code (11 digits max.) CODE no. Pause code (11 digits max.)
Default All: Not stored
01 21
02 22
03 23
04 24
05 25
06 26
07 27
08 28
09 29
10 30
11 31
12 32
13 33
14 34
15 35
16 36
17 37
18 38
19 39
20 40
Default Change
Disable ✓
COS-2
COS-3
COS-4
COS-5
Outside line Selection — N: Normal, DIL + Extension jack no. (01…08), D1: DISA1
no. N DIL Extn. no. D1 N DIL Extn. no. D1 N DIL Extn. no. D1
Default: All ✓ ✓ ✓
1
2
3
Outside line no. Voice mail service access no. (32 digits max.)
Default All: Not stored
1
2
3
[510]
[509] DISA Ringing Time after Intercept
DISA No Dial Mode
DISA 1
Selection 10 s 20 s 30 s 40 s 60 s 120 s
Intercept Disconnect
Default ✓ ✓
Change
[601] TRS – Class of Service [602] TRS – Class of Service [603] TRS – Class of Service
(COS) Assignment — Day (COS) Assignment — Night (COS) Assignment — Lunch
Extension COS no. (1…5) COS no. (1…5) COS no. (1…5)
jack no. 1 2 3 4 5 1 2 3 4 5 1 2 3 4 5
Default: All ✓ ✓ ✓
01
02
03
04
05
06
07
08
Door Selection
opener no. 1s 2s 3s 4s 5s 6s 7s 8s
Default: All ✓
1
2
Extension Selection
jack no. Number Name
Default: All ✓
01
02
03
04
05
06
07
08
Selection 10 s 20 s 30 s 40 s 60 s 120 s
Default ✓
Change
Copyright:
This manual is copyrighted by Panasonic Communications Co., Ltd. (PCC).
You may print out this manual solely for internal use with this model. Except above, you may not
reproduce this manual in any form, in whole or part, without the prior written consent of PCC and its
licensee.
PSQX3023ZA KK1203HK0