Avocent® Mergepoint Unity™ Switch For Dell®: Installer/User Guide
Avocent® Mergepoint Unity™ Switch For Dell®: Installer/User Guide
Avocent® Mergepoint Unity™ Switch For Dell®: Installer/User Guide
Installer/User Guide
Technical Support Site
If you encounter any installation or operational issues with your product, check the pertinent section of
this manual to see if the issue can be resolved by following outlined procedures. For additional assistance,
visit https://www.VertivCo.com/en-us/support/
TABLE OF CONTENTS
1 Product Overview 1
1.1 Features and Benefits 1
1.1.1 Reduce cable bulk 1
1.1.2 KVM switching capabilities 1
1.1.3 True serial capabilities 2
1.1.4 Local and remote user interfaces 2
1.1.5 Control of virtual media and smart card-capable appliances 2
1.1.6 Access the switch via a standard TCP/IP network 2
1.1.7 FIPS cryptographic module 3
1.1.8 DSView™ management software plug-in 3
2 Installation 5
2.1 MergePoint Unity Switch for Dell Connectivity 5
2.2 Setting Up Your Network 7
2.3 Connecting the Switch Hardware 7
2.4 Cascading Switches 9
2.5 Configuring the MergePoint Unity Switch for Dell 10
2.5.1 Setting up the built-in web server 10
2.5.2 Connecting to the OBWI through a firewall 10
2.6 Verifying the Connections 11
2.6.1 Front and rear panel Ethernet connection LEDs 11
2.6.2 Front panel status LEDs 12
2.6.3 Rear panel power status LEDs 12
2.6.4 IQ and DSRIQ-SRL modules 12
2.7 Adjusting Mouse Settings on Target Devices 12
3 Local and Remote Configuration 15
3.1 The User Interfaces 15
3.1.1 Local UI 15
3.1.2 OBWI 16
3.1.3 Using the user interfaces 17
3.2 Viewing System Information 19
3.3 Switch Sessions 19
3.3.1 Launching a session 19
3.3.2 Configuring sessions 20
3.3.3 Closing a session 20
3.4 Appliance Tools 21
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3.4.1 Rebooting the switch 21
3.4.2 Run diagnostics 21
3.4.3 Upgrading the switch firmware 21
3.4.4 Saving and restoring appliance configurations and appliance user databases 22
3.5 Network Settings 23
3.6 DNS Settings 24
3.7 Local UI Settings 24
3.7.1 Local port user settings 24
3.8 Virtual Media 25
3.8.1 Local virtual media settings 26
3.9 Modem Settings 26
3.10 Scan Mode 26
3.11 DSView Server IP Addresses 27
3.12 User Accounts 27
3.12.1 Managing local accounts 27
3.12.2 Access levels 27
3.13 SNMP Settings 28
3.14 Event Settings 29
3.15 Setting Event Destinations 29
3.16 Configuring IQ Modules 30
3.16.1 Upgrading IQ modules 30
3.17 Power Device Settings 31
4 KVM Video Viewer 33
4.1 Virtual Media Sessions 33
4.2 KVM Session 33
4.3 Performance Errors 33
4.4 Java Versions 33
4.5 Opening a KVM Session 34
4.6 Saving the View 34
4.7 Pasting Text 34
4.8 Closing a KVM Video Viewer Session 35
4.9 KVM Video Viewer Profile Settings 35
4.9.1 Refresh 35
4.9.2 Fit 35
4.9.3 Full Screen 35
4.9.4 Mini-Mode 36
4.9.5 Scaling 36
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4.9.6 Color Modes 36
4.9.7 Session User List 37
4.9.8 Status Bar 37
4.10 Macros 37
4.10.1 Global Macros 37
4.11 Virtual Media 39
4.11.1 Requirements 40
4.11.2 Creating an image 41
4.12 Session Options 42
4.12.1 General 42
4.12.2 Mouse Synchronization 42
4.12.3 Certificate 43
4.12.4 Automatic Video Adjust 43
4.12.5 Manual Video Adjustment 43
4.12.6 Cursor Commands 45
4.12.7 Stats 45
4.13 Power Control 45
4.14 Smart Cards 45
4.14.1 Video Recording 46
5 LDAP 49
5.1 Configuring LDAP in the User Interface 49
5.1.1 LDAP Overview parameters 49
5.1.2 LDAP Search parameters 50
5.1.3 LDAP Query parameters 50
5.2 Appliance and Target Device Query Modes 52
5.3 Setting up Active Directory for Performing Queries 53
6 Appendices 55
Appendix A: Terminal Operations 55
Appendix B: Console menu options 55
Appendix C: Using Serial IQ Modules 57
6.0.1 Using DSRIQ-SRL Modules 57
6.0.2 DSRIQ-SRL module modes 57
6.0.3 Creating a DSRIQ-SRL module macro 59
6.0.4 Using History mode 59
6.0.5 DSRIQ-SRL module pinouts 60
6.0.6 Using MPUIQ-SRL Modules 61
6.0.7 ACS console server port pinouts 61
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6.0.8 Cisco port pinouts 61
Appendix D: UTP Cabling 63
6.0.9 UTP copper cabling 63
6.0.10 Wiring standards 63
6.0.11 Cabling installation, maintenance and safety tips 64
Appendix E: Cable Pinout Information 65
Appendix F: Technical Specifications 66
Appendix G: Sun Advanced Key Emulation 68
6.0.12 Special considerations for Japanese Sun USB and Korean Sun USB keyboards (USB IQ
modules only) 69
Appendix H: KVM Session Optimization 70
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1 PRODUCT OVERVIEW
1.1 Features and Benefits
The Vertiv™Avocent® MergePoint Unity™ KVM over IP and serial console switch system for Dell combines
analog and digital technology to provide flexible, centralized control of data center servers and virtual
media, and to facilitate the OA&M (operations, activation and maintenance) of remote branch offices
where trained operators may be unavailable. The IP-based switch gives you flexible target device
management control and secure remote access from anywhere at anytime.
The switch provides enterprise customers with the following features and options:
With server densities continually increasing, cable bulk remains a major concern for network
administrators. The switches significantly reduce KVM cable volume in the rack by utilizing the innovative
IQ module and single, industry-standard Unshielded Twisted Pair (UTP) cabling. This allows a higher
server density while providing greater airflow and cooling capacity.
The switch supports IQ modules, which are powered directly from the target device and provides Keep
Alive functionality when the switch is not powered. The following IQ modules are supported: DSRIQ-PS2,
DSRIQ-USB, DSRIQ-VMC, DSRIQ-SUN, DSAVIQ-USB2 DSAVIQ-PS2M and MPUIQ-VMC modules. The
DSAVIQ-USB2, DSAVIQ-PS2M DSRIQ-VMC and MPUIQ-VMC modules are virtual media-capable. The
DSRIQ-VMC and MPUIQ-VMC modules are also smart card-capable.
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1.1.3 True serial capabilities
The switch supports the MPUIQ-SRL module, which provides true serial capabilities through Telnet. You
can launch an SSH session or launch a serial viewer from the on-board web interface (OBWI) to connect
the switch's attached target devices that have an MPUIQ-SRL module.
You can use the local user interface (local UI) by connecting directly to the local port to manage the
MergePoint Unity switch. You can also use the remote OBWI to manage your switch system. The OBWI is
web-browser based and is launched directly from the switch, and any servers connected to the switch are
automatically detected. The two user interfaces share a similar look and feel for an optimal user
experience.
The switches allow you to view, move or copy data located on virtual media to and from any target device.
Manage remote systems more efficiently by allowing operating system installation, operating system
recovery, hard drive recovery or duplication, BIOS updating and target device backup.
The switches allow you to use smart cards in conjunction with your switch system. Smart cards are
pocket-sized cards that store and process information. Smart cards such as the Common Access Card
(CAC) can be used to store identification and authentication to enable access to computers, networks
and secure rooms or buildings.
Virtual media and smart card readers can be connected directly to the switch using USB ports located on
the switch. In addition, virtual media and smart card readers may be connected to any remote workstation
that is running the remote OBWI or DSView™ management software and is connected to the switch using
an Ethernet connection.
NOTE: The switch supports versions prior to and including DSView 4 management software.
NOTE: To open a virtual media session with a target device, you must first connect the target device to
a switch using a virtual media capable DSAVIQ-USB2, DSRIQ-PS/2M DSRIQ-VMC or MPUIQ-VMC
module. For a smart card, you must first connect the target device to a switch using a smart card-
capable DSRIQ-VMC or MPUIQ-VMC module.
The switches provide agentless remote control and access. No special software or drivers are required on
the attached servers or client.
NOTE: The client connects to the server hosting the DSView management software using an Internet
browser.
Users access the switch and all attached systems via Ethernet or using a V.34, V.90 or V.92 modem from a
client. The clients can be located anywhere a valid network connection exists.
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1.1.7 FIPS cryptographic module
The switch follows the guidelines set forth by the FIPS 140-2 program. The FIPS mode of operation can be
enabled or disabled via the OBWI or local port and is executed after a reboot. When the FIPS module is
enabled, a reboot of the switch requires approximately two additional minutes to complete a FIPS mode
integrity check. Also, when FIPS is enabled, if the keyboard, mouse or video encryption is set to 128-bit SSL
(ARCFOUR) or DES, the encryption level is automatically changed to the encryption level AES.
NOTE: The FIPS mode of operation is initially disabled and must be enabled to operate. The Setup port
factory default setting will automatically disable the FIPS module. The FIPS mode cannot be changed
via the DSView software plug-in.
The switch uses an embedded cryptographic module that is based on the FIPS validated cryptographic
module(s) (certificate numbers 1747 and 1279) running on a Linux PPC platform.
The DSView software may be used with the switch to allow IT administrators to remotely access, monitor
and control target devices on multiple platforms through a single, web-based user interface. For more
information, see the DSView Software Plug-In for MergePoint Unity switch for Dell Technical Bulletin.
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2 INSTALLATION
2.1 MergePoint Unity Switch for Dell Connectivity
The MergePoint Unity switching system for Dell transmits KVM and serial information between operators
and target devices attached to the switch over a network using either an Ethernet or modem connection.
The switch uses TCP/IP for communication over Ethernet. Although 10BaseT Ethernet may be used,
Vertiv™ recommends a dedicated, switched 100BaseT or 1000BaseT network for switches that support it.
The switch uses the Point-to-Point Protocol (PPP) for communication over a V.34, V.90 or V.92 modem.
You can perform KVM and serial switching tasks by using the OBWI or the DSView software. For more
information on the DSView software, visit http://www.VertivCo.com or see the DSView Installer/User Guide.
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Figure 2.1 Basic Switch Configuration
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Table 2.1 Switch Configurations Descriptions
6 External Virtual Media 13 IQ Modules (PS/2, USB, VMC, Sun and serial are available)
For additional information on setting up the MergePoint Unity™ switch for Dell using the DSView™
software, and for information on how the MergePoint Unity switch for Dell uses TCP/IP, see the DSView™
Management Software Installer/User Guide.
NOTE: To avoid potential video and/or keyboard problems when using Vertiv™ products: If the
building has 3-phase AC power, ensure that the computer and monitor are on the same phase. For best
results, they should be on the same circuit.
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1. Plug your VGA monitor and USB keyboard and mouse cables into the appropriately labeled
ports. You must install both a keyboard and mouse on the local ports or the keyboard will not
initialize properly.
2. Choose an available port on the switch. Plug one end of a CAT 5 cable (4-pair, up to 150 ft/45
m) into a numbered port. Plug the other end into an RJ-45 connector of an IQ module.
3. Plug the IQ module into the appropriate ports on the back of a target device. Repeat this
procedure for all target devices you want to connect.
NOTE: When connecting a DSRIQ-SUN module, you must use a multi-sync monitor in the local port to
accommodate Sun computers that support both VGA and sync-on-green or composite sync.
4. Plug a CAT 5 cable from the Ethernet network into a LAN port on the back of the switch.
Network users will access the switch through this port.
5. (Optional) The switch may also be accessed using an ITU V.92, V.90 or V.24-compatible
modem. Plug one end of an RJ-45 cable into the MODEM port on the switch. Plug the other end
into the RJ-45 to DB-9 (male) adaptor, which then plugs into the appropriate port on the back
of the modem.
NOTE: Using a modem connection instead of a LAN connection will limit the performance capability of
your switch.
6. (Optional) Plug one end of the RJ-45 cable supplied with the Power Distribution Unit (PDU)
into the PDU1 port on the switch. Using the supplied RJ-45 adaptor, plug the other end into the
PDU. Plug the power cords from the target devices into the PDU. Plug the PDU into an
appropriate AC wall outlet. Repeat this procedure for the PDU2 port to connect a second PDU,
if desired.
7. Turn on each target device, then locate the power cord that came with the switch. Plug one
end into the power socket on the rear of the switch. Plug the other end into an appropriate AC
wall outlet. If using a model equipped with dual power, use your second power cord to connect
to the second power socket on the rear of the switch and plug the other end into an
appropriate AC wall outlet.
Connect the virtual media or smart card reader to an available USB port on the switch.
NOTE: For all virtual media sessions, you must use a DSAVIQ-USB2, DSAVIQ-PS2M, DSRIQ-VMC or
MPUIQ-VMC module. For all smart card readers, you must use a DSRIQ-VMC or MPUIQ-VMC module.
For information on connecting virtual media remotely, see . For information on connecting a smart card
reader remotely, see .
1. Attach the DSRIQ-SRL module 9-pin serial connector to the serial port of the device to be
connected to your switch.
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2. Attach one end of the UTP patch cable to the RJ-45 connector on the DSRIQ-SRL module.
Connect the other end of the UTP patch cable to the desired port on the back of your switch.
NOTE: The DSRIQ-SRL module is a DCE device and only supports VT100 terminal emulation.
3. Connect the power supply to the power connector on your DSRIQ-SRL module. The cable
expander can be used to provide power for up to four DSRIQ-SRL modules from a single power
supply.
4. Connect the DSRIQ-SRL module power supply to a grounded AC wall outlet. Turn on your
serial device. See Using DSRIQ-SRL Modules on page 57.
NOTE: You can not use the cable expander with the USB-to-barrel power cord. Multiple MPUIQ
modules can use power off of the power supply, but not off of the target device.
6. If using the power supply, connect the MPUIQ-SRL module power supply to an appropriate AC
wall outlet. Turn on your serial device.
NOTE: The system will automatically “merge” the two switches. All servers connected to the cascaded
switch will display on the main switch server list in the local UI.
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NOTE: The MergePoint Unity switch for Dell supports one cascaded switch per target port of the main
switch. You cannot attach more switches to the cascaded switches.
NOTE: Local port cascading is not supported on the MergePoint Unity switch.
See Network Settings on page 23 for detailed instructions on using the local UI to configure initial network
setup.
You can access the switch via an embedded web server that handles most day-to-day switching tasks.
Before using the web server to access the switch, first specify an IP address through the local port on the
back panel of the switch or local UI. See Local and Remote Configuration on page 15 for detailed
instructions on using the user interface for switching.
For switch installations that use the OBWI for access, four ports must be opened in a firewall if outside
access is desired.
Table 2.2 TCP Ports and Functions for the Switch OBWI
80 Used for the initial downloading of the KVM Video Viewer (for downloading the Java applet)
443 Used by the web browser interface for managing the switch and launching KVM sessions
2068 Transmission of KVM session data (mouse & keyboard) or transmission of video on switches
4206 Used by the web browser interface for managing the switch and launching HTML5 KVM sessions
In a typical configuration, as shown in the following figure, the user’s computer is located outside of the
firewall, and the switch resides inside the firewall.
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Figure 2.2 Typical Firewall Configuration
NUMBER DESCRIPTION
2 Firewall
3 User’s Computer
To access the switch from outside a firewall, configure your firewall to forward ports 22, 23 (if Telnet is
enabled), 80, 443 and 2068 from its external interface to the KVM switch through the firewall’s internal
interface. Consult the manual for your firewall for specific port forwarding instructions.
On 16-port and 32-port models of the switch, the front and rear panels feature two LEDs indicating the
Ethernet LAN1 connection status and two LEDs indicating the Ethernet LAN2 connection status. On the
4-port and 8-port switches, all LEDs are on the rear panel.
• The green LEDs illuminate when a valid connection to the network is established and blink
when there is activity on the port.
• The bi-color LEDs may illuminate either green or amber.
• They illuminate green when the communication speed is 1000M.
• They illuminate amber when the communication speed is 100M.
• They are not illuminated when the communication speed is 10M.
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2.6.2 Front panel status LEDs
The front panel of switches (16-port and 32-port models only) have a bi-color general status LED that may
illuminate green or amber.
• The LED illuminates green when the switch is turned on and operating normally.
• The LED blinks green when the switch is booting.
• The LED illuminates amber if a fault condition occurs, such as power supply failure (for
switches equipped with dual power supplies), elevated ambient temperature or fan failure. The
LED will continue to illuminate amber as long as the failure persists.
• The LED blinks between green and amber when the switch is Flash downloading.
The rear panel of 16-port and 32-port switches feature one power status LED for single power switches
and two power status LEDs for dual power switches. On the 4-port and 8-port switches, all LED status
indicators are on the rear panel. The LED(s) illuminate green when the switch is turned on and operating
normally.
• The LED is off if the power supply does not have power or has failed.
• The LED illuminates when the unit is ready.
• The LED blinks when the switch is booting or an upgrade is in progress.
• The LED blinks "SOS" if a fault condition occurs, such as power supply failure (for switches
equipped with dual power supplies), elevated ambient temperature or fan failure. The LED will
continue to illuminate amber as long as the failure persists.
Typically, IQ modules feature two green LEDs: a Power LED and a Status LED.
• The Power LED indicates that the attached module is turned on.
• The Status LED indicates that a valid selection has been made to the switch.
The DSRIQ-SRL module prevents a serial break from the attached device if the module loses power.
However, a user can generate a serial break with the attached device by pressing Alt+B after accessing
the Terminal Applications menu.
To ensure that the local mouse movement and remote cursor display remain in sync, mouse acceleration
must be set to “none” for all user accounts accessing a remote system through a KVM switch. Mouse
acceleration must also be set to “none” on every remote system. Special cursors should not be used and
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cursor visibility options, such as pointer trails, Ctrl key cursor location animations, cursor shadowing and
cursor hiding, should also be turned off.
For more information about setting mouse movement and cursor features for use with Vertiv™ hardware
products and DSView management software, please visit http://www.VertivCo.com and consult the Mouse
and Pointer Settings guide.
NOTE: If you are not able to disable mouse acceleration from within a Windows operating system, or if
you do not wish to adjust the settings of all your target devices, newer versions of the DSView
software include the Tools Single Cursor Mode command available in the Video Viewer window. This
command places the Video Viewer window into an “invisible mouse” mode which allows you to
manually toggle control between the mouse pointer on the target system being viewed and the mouse
pointer on the client server running DSView software.
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3 LOCAL AND REMOTE CONFIGURATION
3.1 The User Interfaces
The MergePoint Unity switch for Dell comes equipped with two “point-and-click” interfaces: a local user
interface (local UI) and a remote on-board web interface (OBWI). Using the configuration options provided
by these interfaces, you can tailor the switch to your specific application, control any attached devices
and handle all basic KVM or serial switching needs.
NOTE: The local UI and remote OBWI are almost identical. Unless specified, all information in this
chapter applies to both interfaces.
From either interface, you can launch two different kinds of sessions:
• The KVM Video Viewer window allows you to control the keyboard, monitor and mouse
functions of individual target devices connected to the switch in real time. You may also use
predefined global macros to perform actions within the Video Viewer window. For instructions
on how to use the Video Viewer, see KVM Video Viewer on page 33.
• The serial viewer window allows you to manage individual target devices either by using
commands or scripts.
3.1.1 Local UI
The switch includes a local port on the back. This port enables you to connect a keyboard, monitor and
mouse directly to the switch and use the local UI.
You can choose any of the following keystrokes to be configured to open the local UI or to switch between
the local UI and an active session: Print Screen, Ctrl + Ctrl, Shift + Shift, and Alt + Alt. You can close the
local UI by pressing Esc or Print Screen.
1. Connect your monitor, keyboard and mouse cables to the MergePoint Unity switch. For more
information, see Connecting the Switch Hardware on page 7.
2. Press any of the enabled keystrokes to launch the local UI.
3. If local UI authentication has been enabled, enter your username and password.
NOTE: If the switch has been added to a DSView server, then the DSView server will be accessed to
authenticate the user. If the switch has not been added to a DSView server, or if the DSView server
cannot be reached, then the switch local user database will be accessed to authenticate the user. The
default local username is Admin, and there is no password. Usernames in the local user database are
case sensitive.
Attached target devices in the local UI can be viewed and managed from two individual screens that are
selected from the side navigation bar. For less than 20 targets, the Target List-Basic screen is
recommended for navigation. For more than 20 attached target devices, the Target List-Full screen
provides additional navigation tools. At the Target List-Full screen you can navigate by entering the page
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number, using the page navigation buttons, or using the filter. Either the Basic or Full screens can be set
as the default screen for selecting target devices.
Filtering
You may filter the list of target devices by providing a text string that will be used to retrieve matching
items. Filtering can provide a shorter, more exact list of items. When filtering is performed, the Name
column is searched for the specified text string. The search is not case sensitive. When filtering, you may
use an asterisk (*) before or after text strings as a wildcard. For example, typing emailserver* and clicking
Filter will display items with emailserver at the beginning (such as emailserver, emailserverbackup).
3.1.2 OBWI
The switch OBWI is a remote, web browser-based user interface. For details on setting up your system, see
Connecting the Switch Hardware on page 7. The following table shows which operating systems and
browsers the OBWI supports. Vertiv™ recommends that the browser be kept up-to-date with the latest
version.
BROWSER
OPERATING SYSTEM
MICROSOFT® INTERNET MOZILLA® FIREFOX® GOOGLE® CHROME®
EXPLORER® VERSION 9.0 VERSION 10 OR LATER VERSION 19 OR LATER
NOTE: If using IPv6 mode, you must include square brackets around the IP address. Use https://
[<ipaddress>] as the format.
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3. When the browser makes contact with the switch, enter your username and password, then
click Login. The switch OBWI will appear.
To log in to the switch OBWI from outside a firewall, repeat the above procedure, entering the external IP
address of the firewall instead.
After you have been authenticated, the user interface appears. You may view, access and manage your
switch, as well as specify system settings and change profile settings. The following figure shows the user
interface window areas for the switch, and descriptions are provided in the following table.
NUMBER DESCRIPTION
Top option bar: Use the top option bar to bookmark an interface window, refresh the display of an interface window, print a web page, log
1 out of a software session or access the Vertiv™ Technical Support help page. The name of the logged in user appears on the left side of
the top option bar.
Side navigation bar: Use the side navigation bar to display the system information you wish to display or edit, which displays in the
2
content area. The side navigation bar also contains icons in the top left corner which, when clicked, expand or collapse all nodes.
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NUMBER DESCRIPTION
3 Content area: Use the content area to display or make changes to the switch OBWI system.
You can use the side navigation bar to display windows in which you can specify settings or perform
operations. Clicking on a link that does not contain an arrow will display its corresponding window.
NOTE: If authentication is disabled, only the Refresh button will appear in the local UI. If authentication
is enabled, only the Refresh and Log Out buttons will appear in the local UI. All of the buttons will
appear in the remote OBWI.
The user interface contains a bookmark icon and text in the top option bar. Bookmarking a window will
add a link to the window in the Favorites drop-down menu. You may select the link at any time to quickly
access the bookmarked window.
If you bookmark a window and information related to the window changes, this new information will appear
in the window when you next display the bookmarked window.
If you click Bookmark or the bookmark icon after the switch OBWI session has timed out, the User Login
window will open and you must log in again.
To bookmark a window:
1. In the top option bar, click Bookmark or the bookmark icon. The Add Favorite dialog box will
appear.
2. If you wish, type a name for the window. You may also click the Create in button to create or
specify a folder in which to place the window.
3. Click OK to close the Add Favorite dialog box.
Printing a window
All switch OBWI windows contain a print icon in the top option bar.
1. In the top option bar, click Print or the print icon. The Print dialog box will appear.
2. Specify the options you wish to use for printing the switch OBWI window.
3. Click Print to print the switch OBWI window and close the Print dialog box.
Refreshing a window
The switch user interface may be refreshed at any time by clicking Refresh or the refresh icon in the top
option bar.
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Logging out
A user may log out at any time by clicking the logout icon in the top option bar.
CATEGORY
SELECT THIS: TO VIEW THIS:
List of connected target devices, as well as the following information about each device: Name,
Type, Status and Action
Target Device Unit View - Target Devices
Click on one of the target devices to view the following additional information: Name, Type, EID,
available session option and the connection path
You will also be alerted if any of the following fault conditions occur: power supply failure (for switches
equipped with dual power supplies), elevated ambient temperature or fan failure. A yellow triangle with an
exclamation point and the name of the failure will appear in the header of each screen. This notification
will appear or disappear only after you refresh the page. You can click on the notification to get more
information.
NOTE: Java 1.5.0_11 or later is required to launch a session when using a Linux or Mac operating
system.
To launch a session:
1. From the side navigation bar, select Unit View - Target Devices. A list of available devices will
appear.
2. Click the KVM Session or Serial Session link to the right of the desired target device to launch
the session.
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If the target device is currently in use, users attempting to gain access will be given an opportunity to
force a connection to the device if their preemption level is equal to or higher than the current user’s.
1. From the side navigation bar, select Unit View - Appliance - Appliance Settings - Sessions -
General. The Appliance General Session Settings screen appears.
2. Select or deselect the Enable Inactivity Timeout checkbox.
3. In the Inactivity Timeout field, enter the amount of inactive time you want to pass before the
session closes (from 1 to 90 minutes).
4. In the Login Timeout field, enter the amount of inactive time you want to pass before you must
log in again (from 21 to 120 seconds).
5. Select or deselect the Enable Preemption Timeout checkbox.
6. In the Preemption Timeout field, enter the amount of time you want to pass (from 1 to 120
seconds).
7. Click Save.
1. From the side navigation bar, select Unit View - Appliance - Appliance Settings - Sessions -
KVM. The Appliance KVM Session Settings screen appears.
2. Select an encryption level for keyboard and mouse signals (128-bit SSL, DES, 3DES or AES) and
for video signals (128-bit SSL, DES, 3DES, AES or None).
3. Select a language from the Keyboard drop-down menu.
4. Click Save.
1. From the side navigation bar, select Unit View - Appliance - Appliance Settings - Settings -
Serial. The Appliance Serial Session Settings screen appears.
2. Either enable or disable the Telnet Access Enabled checkbox.
3. Click Save.
To close a session:
1. From the side navigation bar, select Active Sessions to display the Appliance Sessions screen.
2. Click the checkbox next to the desired target device(s).
3. Click Disconnect.
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To close a session (local users only):
1. From the side navigation bar, select Unit View - Appliance - Overview to open the Unit
Overview screen.
2. Click Reboot.
3. A dialog box appears, warning you that all active sessions will be disconnected. Click OK.
NOTE: If you are using the local UI, the screen will be blank while the switch reboots. If you are using
the remote OBWI, a message will appear to let you know that the interface is waiting on the appliance
to complete the reboot.
You can run a diagnostics test on your switch. When you run the diagnostics, the LAN connections are
tested, online and offline IQ modules are identified and suspect devices are detected. Suspect devices are
attached devices that are the wrong brand for the appliance.
You can update your switch with the latest firmware available.
NOTE: The preferred method for updating the firmware is to use the DSView software. See the DSView
Installer/User Guide for detailed instructions.
After the Flash memory is reprogrammed with the upgrade, the switch performs a soft reset, which
terminates all IQ module sessions. A target device experiencing an IQ module firmware update may not
display, or may display as disconnected. The target device will appear normally when the Flash update is
completed.
CAUTION: Disconnecting an IQ module during a firmware update or cycling power to the target
device will render the module inoperable and require the IQ module to be returned to the factory
for repair.
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To upgrade the switch firmware:
1. From the side navigation bar, select Unit View - Appliance - Overview to open the Unit
Overview window.
2. Click Upgrade Firmware to open the Upgrade Appliance Firmware.
3. Select one of the following options from which to load the firmware file: File System, TFTP, FTP
or HTTP.
NOTE: The File System option is only available on the remote OBWI.
4. If you selected File System, select Browse to specify the location of the firmware upgrade file.
-or-
If you selected TFTP, enter the Server IP Address and Firmware File you wish to load.
-or-
If you selected FTP or HTTP, enter the Server IP Address and Firmware File you wish to load, as
well as the User Name and User Password.
5. Click Upgrade.
3.4.4 Saving and restoring appliance configurations and appliance user databases
NOTE: You may only save and restore appliance configurations and user databases when using the
remote OBWI.
You may save the configuration of the switch to a file. The configuration file will contain information about
the managed appliance. You may also save the local user database on the switch. After saving either file,
you may also restore a previously-saved configuration file or local user database file to a switch.
1. From the side navigation bar, select Unit View - Appliance - Overview to open the Unit
Overview window.
2. Click Save Appliance Configuration or Save Appliance User Database. The File Download dialog
box will open.
3. Click Save. The Save As dialog box will open.
4. Navigate to the desired location and enter a name for the file. Click Save.
5. Click Close.
1. From the side navigation bar, select Unit View - Appliance - Overview to open the Unit
Overview window.
2. Click Restore Appliance Configuration or Restore Appliance User Database. The Restore
Appliance Configuration Window or Restore Appliance User Database Window will appear.
3. Click Browse. Navigate to the desired location and select the file name. Click Upload.
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4. After the success screen appears, click Close. Reboot the managed appliance to enable the
restored configuration. See Rebooting the switch on page 21.
1. From the side navigation bar, select Unit View - Appliance - Appliance Settings - Network -
General. The Appliance General Network Settings screen appears.
2. Select one of the following options from the LAN Speed drop-down menu: Auto-Detect, 10
Mbps Half Duplex, 10 Mbps Full Duplex, 100 Mbps Half Duplex, 100 Mbps Full Duplex or 1 Gbps
Full Duplex.
3. Select either Enabled or Disabled in the ICMP Ping Reply drop-down menu.
4. Click Save.
1. From the side navigation bar, select Unit View - Appliance - Appliance Settings - Network -
IPv4. The Appliance IPv4 Settings screen appears.
2. Select or deselect the Enable IPv4 checkbox to enable or disable IPv4 mode.
3. Enter the desired information in the Address, Subnet and Gateway fields.
4. Select either Enabled or Disabled in the DHCP drop-down menu.
NOTE: If you enable DHCP, any information that you enter in the Address, Subnet and Gateway fields
will be ignored.
5. Click Save.
1. From the side navigation bar, select Unit View - Appliance - Appliance Settings - Network -
IPv6. The Appliance IPv6 Settings screen appears.
2. Select or deselect the Enable IPv6 Stateful Configuration checkbox to enable or disable.
3. Enter the desired information in the Address, Gateway and Prefix Length fields.
4. Select either Enabled or Disabled in the DHCPv6 drop-down menu.
NOTE: If you enable DHCPv6, any information that you enter in the Address, Gateway and Prefix
length fields will be ignored.
5. Click Save.
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3.6 DNS Settings
You can choose to either manually assign the DNS server or to use the addresses obtained using DHCP or
DHCPv6.
1. From the side navigation bar, select Unit View - Appliance - Appliance Settings - DNS. The
Appliance DNS Settings screen appears.
2. Select Manual, DHCP (if IPv4 is enabled) or DHCPv6 (if IPv6 is enabled).
3. If you selected Manual, enter the DNS Server numbers in the Primary, Secondary and Tertiary
fields.
4. Click Save.
1. From the side navigation bar, select Unit View - Appliance - Appliance Settings - Ports - Local
Port UI to open the Local Port UI Settings screen.
2. Under the Invoke Local Port UI heading, select the checkbox next to one or more of the listed
methods.
3. Click OK.
You can turn on or turn off local port user interface authentication and choose a user access level. If you
turn on local port user interface authentication, you will be required to log in to use the interface.
You can also select the keyboard language for the local port, scan mode time, enable/disable the setup
port password and select a user preemption level. The preemption level of users determines whether they
may disconnect another user’s serial or KVM session with a target device. Preemption levels range from 1 -
4, with 4 being the highest level. For example, a user with a preemption level of 4 may preempt other level
4 users, as well as those with a level 1, 2 or 3 setting.
1. From the side navigation bar, select Unit View - Appliance - Appliance Settings - Ports - Local
Port UI to open the Local Port UI Settings screen.
2. Select or deselect the Disable Local Port User Authentication checkbox.
3. Select one of the following options from the User Access Level drop-down menu: User, User
Administrator or Appliance Administrator.
4. Select a number 1 - 4 from the User Preemption Level drop-down menu.
5. Click Save.
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3.8 Virtual Media
You can determine the behavior of the switch during a virtual media session using the options provided in
the Appliance Virtual Media Session Settings screen. The following table outlines the options that can be
set for virtual media sessions.
SETTING DESCRIPTION
Session Settings:
The locking option specifies whether a virtual media session is locked to the KVM session on the target device. When locking is
Virtual Media
enabled (default) and the KVM session is closed, the virtual media session will also be closed. When locking is disabled and the
locked to KVM
KVM session is closed, the virtual media session will remain active.
session
Session
Ensures that a virtual media connection can only be accessed with your username and that no other user can create a KVM
Settings: Allow
connection to that target device. When the associated KVM session is disconnected, the virtual media session may be
Reserved
disconnected according to the Locked setting in the Virtual Media dialog box.
Sessions
You may set the access mode for mapped drives to read-only or read-write. When the access mode is read-only, the user will not
be able to write data to the mapped drive on the client server. When the access mode is read-write, the user will be able to read
Drive Mappings:
and write data from/to the mapped drive. If the mapped drive is read-only by design (for example, certain CD/DVD drives or ISO
Virtual Media
images), the configured read-write access mode will be ignored. Setting the read-only mode can be helpful when a read-write
Access Mode
drive such as a mass storage device or a USB removable media is mapped, and you wish to prevent the user from writing data to
it.
You may configure encryption levels for virtual media sessions. The choices are: None (default), 128-bit SSL(ARCFOUR), DES,
Encryption Level
3DES and AES.
Virtual Media If the switch supports virtual media, the Virtual Media Access per IQ Module section lists all USB2 or PS2M IQ modules. The list
Access per includes details about each IQ module, including a virtual media status of Enabled or Disabled. You can either enable or disable
IQ Module: Enable virtual media for each IQ module. If the KVM switch does not support virtual media, this section and associated buttons and links
VM/Disable VM are not displayed.
1. From the side navigation bar, select Unit Views - Appliance - Appliance Settings - Sessions -
Virtual Media to open the Appliance Virtual Media Session Settings screen.
2. Either enable or disable the Virtual Media locked to KVM Sessions checkbox.
3. Either enable or disable the Allow Reserved Sessions checkbox.
4. Select one of the following options from the Virtual Media Access Mode from the drop-down
menu: Read-Only or Read-Write.
5. Select one of the Encryption Levels that you wish to be supported.
6. Select the checkbox next to each IQ module for which you want to enable virtual media and
click Enable VM.
-or-
Select the checkbox next to each IQ module for which you want to disable virtual media and
click Disable VM.
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7. Click Save.
Local users can also determine the behavior of virtual media from the Local Session screen. In addition to
connecting and disconnecting a virtual media session, you can configure the settings in the following
table.
SETTING DESCRIPTION
Allows virtual media sessions to the first detected CD-ROM or DVD drive. Enable this checkbox to establish a virtual media CD-ROM or
CD ROM
DVD connection to a target device. Disable to end a virtual media CD-ROM or DVD connection to a target device.
Mass Allows virtual media sessions to the first detected mass storage drive. Enable this checkbox to establish a virtual media mass storage
Storage connection to a target device. Disable to end a virtual media mass storage connection to a target device.
Ensures that a virtual media connection can only be accessed with your username and that no other user can create a KVM connection
Reserved
to that target device.
For information on connecting your switch to a modem, see Connecting the Switch Hardware on page 7.
1. From the side navigation bar, select Unit View - Appliance - Appliance Settings - Ports - Modem
to open the Appliance Modem Settings screen.
2. Either enable or disable the Modem sessions can preempt digital sessions checkbox.
3. Select an Authentication Timeout time from 30 to 300 seconds, and an Inactivity Timeout time
from 1 to 60 minutes.
4. Select Save.
In Scan mode, the switch automatically scans from port to port (target device to target device). You can
scan multiple target devices, specifying which devices to scan. The scanning order is determined by
placement of the target device in the list. You can also configure the amount of time before the scan
moves to the next target device in the sequence.
NOTE: The Scan button is disabled if you are connected remotely or via modem.
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To add target devices to the Scan list:
1. From the side navigation bar, select Unit View - Target Devices to open the Target Devices
screen.
2. Select the checkboxes next to the names of the target devices you wish to scan.
3. Click Scan.
1. From the side navigation bar, select Unit View - Appliance - Appliance Settings - Ports - Local
Port UI to open the Local Port UI Settings screen.
2. Under the Scan Mode heading, enter an amount of time in seconds (from 3-255) in the Scan
Time field.
3. Click Save.
1. On the side navigation bar, select Unit View - Appliance - Appliance Settings - User Accounts -
DSView. The Appliance DSView Settings screen is displayed.
2. Enter up to four DSView software server IP addresses that you want to contact in the Server 1 -
4 fields.
3. Click Save.
The MergePoint Unity switch for Dell OBWI provides local and login security through administrator-
defined user accounts. By selecting Local Accounts on the side navigation bar, administrators may add
and delete users, define user preemption and access levels and change passwords.
When a user account is added, the user may be assigned to any of the following access levels: Appliance
administrators, User administrators and Users.
ACCESS LEVEL
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ACCESS LEVEL
Add, change and delete user accounts Yes, for all access levels Yes, for users and user administrators only No
Access target device Yes, all target devices Yes, all target devices Yes, if allowed
1. On the side navigation bar, select Unit View - Appliance - Appliance Settings - User Accounts -
Local Accounts to open the Appliance Local User Accounts screen.
2. Click the Add button.
3. Enter the name and password of the new user in the blanks provided.
4. Select the preemption and access levels for the new user.
5. Select any of the available target devices that you wish to assign to the user account and click
Add.
NOTE: User administrators and appliance administrators can access all target devices.
6. Click Save.
1. On the side navigation bar, select Unit View - Appliance - Appliance Settings - User Accounts -
Local Accounts to open the Appliance Local User Accounts screen.
2. Click the checkbox to the left of each account that you wish to delete, then click Delete.
1. On the side navigation bar, select Unit View - Appliance - Appliance Settings - User Accounts -
Local Accounts. The Appliance Local User Accounts screen is displayed.
2. Click the name of the user you wish to edit. The user profile will appear.
3. Fill out the user information on the screen, then click Save.
From the SNMP screen, you can enter system information and community strings. You may also designate
which stations can manage the switch as well as receive SNMP traps from the switch. If you select Enable
SNMP, the unit will respond to SNMP requests over UDP port 161.
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To configure general SNMP settings:
1. Select Unit View - Appliance - Appliance Settings - SNMP - SNMP Settings to open the
SNMP screen.
2. Click to enable the Enable SNMP checkbox to allow the switch to respond to SNMP requests
over UDP port 161.
3. Enter the system’s fully qualified domain name in the Name field, as well as a node contact
person in the Contact field.
4. Enter the Read, Write and Trap community names. These specify the community strings that
must be used in SNMP actions. The Read and Write strings only apply to SNMP over UDP port
161 and act as passwords that protect access to the switch. The values can be up to 64
characters in length. These fields may not be left blank.
5. Type the address of up to four management workstations that are allowed to manage this
switch in the Allowable Managers fields. Alternatively, you may leave these fields blank to allow
any station to manage the Remote Console Switch.
6. Click Save.
1. Select Unit View - Appliance - Appliance Settings - Auditing - Events to open the Events
screen.
2. Specify the events that will generate notifications by clicking the appropriate checkboxes in
the list.
-or-
Select or clear the checkbox next to Event Name to select or deselect the entire list.
3. Click Save.
1. Select Unit View - Appliance - Appliance Settings - Auditing - Destinations to open the Event
Destinations screen.
2. Type the address of up to four management workstations to which this switch will send events
in the SNMP Trap Destination fields, as well as up to four Syslog servers.
3. Click Save.
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3.16 Configuring IQ Modules
From the Appliance IQ Modules screen, you can display a list of the attached IQ modules, as well as the
following information about each IQ module: EID, Port, Status, Application, Interface Type and USB Speed.
You can click on one of the IQ modules to view the following additional information: Switch Type, Boot
Version, Hardware Version, FPGA Version, Version Available and Upgrade Status
You can also perform the following tasks: delete offline IQ modules, upgrade the IQ module firmware, set
the USB speed or decommission the IQ module.
1. From the side navigation bar, click Unit View - Appliance - ApplianceSettings - Ports - IQ
Modulesto open the Appliance IQ Modules screen.
2. Click Delete Offline.
1. From the side navigation bar, click Unit View - Appliance - ApplianceSettings - Ports - IQ
Modulesto open the Appliance IQ Modules screen.
2. Select the checkbox(es) next to the IQ module(s) that you wish to modify.
3. Click either Set USB 1.1 Speed or Set USB 2.0 Speed.
The IQ module Flash upgrade feature allows appliance administrators to update IQ modules with the
latest firmware available. This update can be performed using the switch user interfaces or DSView™
software.
After the Flash memory is reprogrammed with the upgrade, the switch performs a soft reset, which
terminates all IQ module sessions. A target device experiencing an IQ module firmware update may not
display, or may display as disconnected. The target device will appear normally when the Flash update is
completed.
IQ modules are automatically updated when the switch is updated. To update your switch firmware, see
Appliance Tools on page 21 or the DSView Software Online Help. If issues occur during the normal
upgrade process, IQ modules may also be force upgraded when needed.
1. From the side navigation bar, click Unit View - Appliance - ApplianceSettings - Ports - IQ
Modulesto open the Appliance IQ Modules screen.
2. Select the checkbox(es) next to the IQ module(s) that you wish to upgrade and click Upgrade.
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CAUTION: Disconnecting an IQ module during a firmware update or cycling power to the target
device will render the module inoperable and require the IQ module to be returned to the factory
for repair.
From the Appliance Power Devices screen, you can view a list of connected power devices, as well as the
following information about each power device: Name, Port, Status, Version, Model, Buzzer, Alarm and
Temperature. You can also select a power device, then select Settings to view the following details about
that power device: Name, Description, Status, Version, Sockets, Vendor Name, Model and Input Feeds.
If a target device is connected to a power control device outlet, you can turn on, turn off or cycle (turn off,
then turn on) the target device.
1. From the side navigation bar, select Unit View - Appliance - Appliance Settings - Ports - Power
Devices to open the Appliance Power Devices screen.
2. Click the name of the unit you wish to configure, and select Sockets.
3. Select the checkbox to the left of the socket(s) that you wish to configure.
4. Click On, Off or Cycle, as desired.
1. From the side navigation bar, select Unit View - Appliance - Appliance Settings - Ports - Power
Devices to open the Appliance Power Devices screen.
2. Click Delete Offline.
1. From the side navigation bar, select Unit View - Appliance - Appliance Settings - Ports - Power
Devices to open the Appliance Power Devices screen.
2. Click the name of the unit you wish to configure, and select Sockets.
3. Click the socket name that you wish to modify.
4. Use the drop-down windows to alter the desired settings, and click Save.
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4 KVM VIDEO VIEWER
The KVM Video Viewer is used to conduct a KVM session with one or more target devices attached to one
or more KVM switches. You may optionally use KVM session profiles to control session behavior on target
devices. When you connect to a device using the KVM Video Viewer, the target device desktop appears in
a separate window. The KVM Video Viewer window supports a 3-button mouse.
KVM sessions may be launched to devices from any supported KVM switch. Each KVM session will be
established using the configured encryption level. To launch a KVM session, a user must have been
assigned rights or belong to a user group which has been assigned rights to establish a KVM session.
NOTE: Opening more than four simultaneous KVM Video Viewer windows may affect system
performance and is not recommended.
When using a non-proxied connection, video performance over a slower network connection may be less
than optimal. Since certain color settings use less network bandwidth than others, changing the color
settings may increase video performance. For optimal video performance over a slower network
connection, a color setting such as Grayscale/Best Compression or Low Color/High Compression is
recommended.
On a Windows client, it is recommended that the JRE (Java Runtime Environment) be installed in the
C:\Program Files\ location. If your system automatically installs programs in another location, you may not
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be able to launch the KVM Video Viewer. In this case, you can configure Java to find the JRE. See the
product release notes for the latest Java versions supported.
1. From the side navigation bar of the switch web UI, click Unit View - Target Devices.
2. Click the KVM Session link for the target device you wish to view.
3. The KVM Video Viewer launches in a new window.
1. Select File - Capture to File from the KVM Video Viewer menu. The Save As dialog box appears.
2. Enter a file name and choose a location to save the file.
3. Click Save.
Select File - Capture to Clipboard from the KVM Video Viewer menu. The image data is saved to the
clipboard.
To paste text from a file from the client machine to the host:
1. Select File - Send Text File Contents from the KVM Video Viewer menu. The Open dialog box
appears.
2. Browse to the location on the client machine where the file is saved, click the file, then click
Open.
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To paste text from your clipboard to the host:
NOTE: Each of the settings in this section can be accessed from the View tab of the KVM Video Viewer
menu.
4.9.1 Refresh
4.9.2 Fit
Click View - Fit to resize the KVM Video Viewer window to fit the size needed to completely display the
resolution of the digitized video.
Select the Fit menu item from the View menu to resize the Viewer window to the size needed to completely
display the resolution of the digitized video. If the target server’s resolution is higher than the client
workstation’s resolution, and auto-scaling is in effect, the target image will be scaled to fit in the client
window. In this case, the client window will occupy as much of the client workstation’s desktop as
necessary to scale both horizontally and vertically. If auto-scaling is not in effect, then the client window
will be maximized to fit on the client workstation window and scroll bars will appear to allow access to the
target server’s image.
Click View - Full Screen to toggle the client between Full Screen mode and Windowed mode. When the
Viewer is in Full Screen mode, the display occupies the entire user workstation's display.
When the Full Screen mode is enabled, the client will take the following actions:
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When the Full Screen mode is exited, Windowed mode resumes and the following actions take place:
4.9.4 Mini-Mode
Click View - Mini-Mode to toggle the client between Mini-Mode and Windowed mode. In Mini-Mode, the
KVM Video Viewer client will display a thumbnail view of the host server display and provide no input for
keyboard or mouse. The dimensions of the digitized video will not be changed while in Mini-Mode.
NOTE: To exit Mini-Mode, double-click on the Mini-Mode window or right-click on the Mini-Mode
window and de-select the Mini-Mode menu item.
4.9.5 Scaling
Click View - Scaling to change the KVM Video Viewer window resolution. You may choose Auto Scale,
Server Resolution or select a fixed resolution.
When auto scaling is enabled, the KVM Video Viewer will automatically adjust the display if the window
size changes during a session. When a user accesses a channel using sharing, the display will be adjusted
to match the input resolution selected by the primary user of that channel. The Viewer prevents a
secondary user from changing the resolution and affecting the primary user. If the target device
resolution changes any time during a session, the display will be adjusted automatically.
When enabled, the display window is sized to match the resolution of the server being viewed.
You can choose to maintain the aspect ratio for video in Windowed or Full Screen mode. Select Tools -
Session Options then check the box next to Windowed or Full Screen Mode, then click Apply.
Click View - Color Modes to change the color depth the KVM Video Viewer will use.
The Dambrackas Video Compression™ (DVC) algorithm allows you to display more colors for the best
fidelity, or fewer colors to reduce the volume of data transferred on the network.
The choices are (in descending color quantity): Best Color, Medium Color/Medium Compression, Low
Color/High Compression or Gray Scale/Best Compression.
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4.9.7 Session User List
Click View - Session User List to view active users of this session.
Click View - Status Bar to display or hide the status bar at the bottom of the Viewer window.
4.10 Macros
The KVM Video Viewer window macro function allows you to:
• Send multiple keystrokes to a device, including keystrokes that you cannot generate without
affecting your local system, such as Ctrl-Alt-Delete.
• Send a macro from a predefined macro group. Macro groups for Windows, Linux and Sun are
already defined.
• Create, edit and delete your own macros. When you create or edit a macro, you may type the
desired keystrokes or you may select from among several available categories of keystrokes.
Each category contains a set of keystroke combinations. Selecting from the available
categories and keystrokes saves time and eliminates the risk of typographical errors.
NOTE: Macro group settings are device-specific; they may be set differently for each device.
To send a macro:
To create a macro:
1. Select Macros - User Defined Macros- Manage from the KVM Video Viewer menu.
2. Click New.
3. Type the keys for the macro in the dialog box.
4. Click Create.
To delete a macro:
1. Select Macros - User Defined Macros - Manage from the KVM Video Viewer menu.
2. Select the desired macro from the Defined Macros list and then click Delete.
3. Click Yes to confirm the deletion.
The KVM Video Viewer supports global macros from the DSView software. An administrator can create
and designate a macro as Global or Personal. Global macros are created and used by the KVM viewer
client but are stored on the DSView servers. Personal macros are associated with the name of the user.
The DSView server will send the macros groups and their associated macros as part of the preferences
saved on the server. One of the macro groups will be used as the default macro group for the DSView
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software profile. The macros in the default group will be added to the Macros menu in the KVM Video
Viewer.
The Macros menu of a viewer connected to a DSView server also contains Macros and Macro Groups
menu items. From these menus, an administrator can create and manage custom macros and macros
groups.
Macro Groups
From the DSView™ software, launch a KVM Video Viewer session and click Macros-Configure-Macro
Groups to view and manage the macro groups on the DSView server. By default, three groups are already
defined - Linux, Sun and Windows. You can create custom groups or edit existing groups.
To select a macro group to use as the default on the Macros menus of the KVM Video Viewer window, click
on a group and then check the Display on Menu box. You can use the radio button at the bottom of the
screen to view all the macro groups or just the personal or global groups.
NOTE: Only users with sufficient privileges can create, edit or delete a global macro group.
1. Click Create.
2. Enter the name in the Macro Group Name field and select the radio button for Global or
Personal as the group type.
3. From the Macros Available field, select the macros you want to add to the group and click Add.
NOTE: Once the macros are in the Macros In Group field, you can click Move Up or Move Down to re-
order the macros.
4. Click OK.
1. Click on the name of the group you want to edit and click Edit.
2. Make changes as desired and click OK.
1. Click on the name of the group you want to delete and click Delete.
2. Click OK at the confirmation screen.
1. Click on the name of the group you want to copy and click Copy.
2. Enter a new name for the copied group and select the group type.
3. Click OK.
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Macros configuration
From the DSView software, launch a KVM Video Viewer session and click Macros-Configure-Macros to
view and manage individual macros on the DSView server.
NOTE: You can use the radio button at the bottom right of the screen to view all the macro groups or
just the personal or global groups.
1. Click Create.
2. Enter a name for the macro in the Macro Name field and use the radio button to select
Personal or Global as the macro type.
3. Use the drop-down menus to select the keyboard type and icon.
4. Use the virtual keyboard to enter the keystrokes for the macro in the Keystrokes field.
NOTE: Click Remove to remove the highlighted keystroke or click Reset to reset the macro. You can
also re-arrange the order of the keystrokes by clicking Move Up or Move Down.
To edit a macro:
1. Click on the name of the macro you want to edit and click Edit.
2. Make changes as desired and click OK.
To delete a macro:
1. Click on the name of the macro you want to delete and click Delete.
2. Click OK at the confirmation screen.
To copy a macro:
1. Click on the name of the macro you want to copy and click Copy.
2. Enter a new name for the copied macro and select its type.
3. Click OK.
You may have one CD drive and one mass storage device mapped concurrently.
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• A CD/DVD drive, disk image file (such as an ISO or a mass storage device) is mapped as a
virtual CD drive.
• A floppy drive, USB memory device, a floppy image file or other media type is mapped as a
virtual mass storage device.
4.11.1 Requirements
The target device must be connected to the KVM switch that supports virtual media with an IQ module
that supports virtual media.
The target device must be intrinsically able to use the types of USB2-compatible media that you virtually
map. If the target device does not support a portable USB memory device, you cannot map that on the
client machine as a virtual media drive on the target device.
The user (or user group to which the user belongs) must have permission to establish virtual media
sessions and/or reserved virtual media sessions to the target device.
Only one virtual media session may be active to a target device at one time.
NOTE: All steps in this section can be done by accessing the Virtual Media tab from the KVM Video
Viewer menu.
You might wish to enable the Read Only checkbox if the session settings enabled read
and write access, but you wished to limit a particular drive’s access to read only.
3. Add and map an ISO or floppy image as a virtual media drive. In the Mapping dialog box, from
the drop-down menu, select the desired image file and click Map Device.
NOTE: Disk image files ending in either .iso or .img will display.
-or-
In the Mapping dialog box, from the drop-down menu, select the drive with the image file and
click browse. Browse to the location of the file and click Open.
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-or-
If the client workstation’s operating system supports drag-and-drop, select the desired ISO or
floppy image file from a program such as Windows Explorer or Mac Finder and drag it onto the
Mapping dialog box.
NOTE: After a physical drive or image is mapped, it may be used on the target device.
1. From the Virtual Media menu, select the menu item of the mapped device next to the drive you
wish to unmap.
2. You will be prompted to confirm. Confirm or cancel the unmapping.
3. Repeat for any additional virtual media drives you wish to unmap.
1. Display the Stats dialog box from the Tools-Stats tab of the KVM Video Viewer menu. The
dialog box expands to display the Details table. Each row indicates:
• Target Drive - Name used for the mapped drive, such as Virtual CD 1 or Virtual CD 2.
• Mapped to - Identical to Drive information that appears in the Client View Drive column.
• Read Bytes and Write Bytes - Amount of data transferred since the mapping.
• Duration - Elapsed time since the drive was mapped.
2. To close the Details table, click Details again.
NOTE: The USB Reset feature resets every USB device on the target device, including the mouse and
keyboard. It should only be used when the target device is not responding.
You can create an image file from a source file folder. The created image can then be mapped. You can
also add an image file.
1. Select Virtual Media - Create Image from the KVM Video Viewer menu.
2. Browse to the location where you want to create the image.
3. After the image has been created, check the Mapped checkbox to map the image.
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4. Click Exit.
NOTE: Each of the settings in this section can be accessed from the Tools - Session Options tab of
the KVM Video Viewer menu.
4.12.1 General
The Keyboard Pass Through mode setting enables or disables keyboard pass through.
Keystrokes that a user enters may be interpreted in two ways, depending on the screen mode of the
KVM Video Viewer window.
• If a KVM Video Viewer window is in Full Screen mode, keystrokes and keyboard combinations
are sent to the remote server being viewed.
• If a KVM Video Viewer window is in regular Desktop mode, Keyboard Pass Through mode allows
you to control whether the remote server or local computer will recognize certain keystrokes or
keystroke combinations.
When Keyboard Pass Through mode is enabled, keystrokes and keystroke combinations are sent to the
remote server being viewed when the KVM Video Viewer window is active.
Select Tools - Single Cursor Mode. The local cursor will not appear and all movements will be relative to
the target device.
Press they specified key to exit Single Cursor mode. You can specify which key is used under Tools -
Session Options.
Enabling Mouse Synchronization in the KVM session profile provides improved mouse tracking on the
target device. If Mouse Synchronization is enabled, it is not necessary to disable mouse acceleration on
the target device.
The Video Viewer window offers five appearance choices for the local mouse cursor. You can also choose
no cursor or the default cursor.
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NOTE: Mouse Synchronization is supported on Windows, Macintosh and Linux (RHEL 6.x or later and
SLES 11) target devices connected with a USB-2 IQ module.
NOTE: On supported system configurations, the Mouse Synchronization status is Available. If the
target device is running a supported operating system but is not connected with a USB-2 IQ module,
the status is Not Supported. If the target device is connected with USB-2 IQ module but is not running
a Windows or Macintosh operating system, the status is Not Available.
7. Click Apply.
4.12.3 Certificate
From the Tools - Session Options - Certificate menu, you can view the current session's certificate. You
can also set where the certificate is stored on the local machine and empty certificates from that location.
From the Tools tab of the KVM Video Viewer menu, click Automatic Video Adjust to automatically adjust
the video. A green screen with yellow lettering may appear during auto-adjustment.
Generally, the Video Viewer window automatic adjustment features optimize the video for the best
possible view. However, you can fine-tune the video, with the help of Technical Support, by clicking
Manual Video Adjust from the Tools tab of the Video Viewer window. You can also verify the level of
packets per second required to support a static screen by observing the packet rate located in the lower
left-hand corner of the dialog box.
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Figure 4.1 Manual Video Adjust Window
Figure 4.2
NOTE: The following video adjustments should be made only with the help of Technical Support.
1. Click Tools - Manual Video Adjust from the Video Viewer window menu.
2. Click the icon corresponding to the feature you wish to adjust.
3. Move the Contrast slider bar and then fine-tune the setting by clicking the Min (-) or Max (+)
buttons to adjust the parameter for each icon pressed. The adjustments display immediately in
the Video Viewer window.
4. When finished, click Close.
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4.12.6 Cursor Commands
The commands to enter and exit Single Cursor mode and the command to align the mouse cursors
cannot be set in a KVM session profile.
NOTE: If the target device does not support the ability to disconnect and reconnect the mouse (almost
all newer PCs do), then the mouse will become disabled and the device will have to be rebooted.
To prevent potential mouse conflicts, you may configure certain settings on each server connected to a
managed appliance. For details, see the Mouse and Pointer Settings Technical Bulletin, which is available
on the Vertiv web site.
Click Tools - Align Local Cursor. The local cursor will align with the cursor on the remote device.
NOTE: If cursors drift out of alignment, turn off mouse acceleration in the device.
4.12.7 Stats
To view frame rate, bandwidth, compression, packet rate and virtual media information, click Tools - Stats.
To manage power:
1. From the Tools tab of the KVM Video Viewer menu, click Map Smart Card.
2. The Map Smart Card screen will open and display all available card readers along with their
current state. Use the drop-down menu to select a reader and card to map.
3. Click Map Card to send a request to the target server to map the smart card to the remote
device.
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NOTE: If the selected reader does not have a smart card, a message will display requesting you to
insert a card into the reader. If a reader is not detected, a message will display until a reader is detected.
Once a smart card has been mapped, the card will be displayed at the bottom of the Tools tab along with
a checkmark indicating it has been mapped. If supported by the target server, an icon may also be
displayed showing whether the smart card is mapped, not mapped or disabled.
The KVM Video Viewer contains a built-in video recorder and player. The recorder is essentially two
recorders as it can record continuously and persistently.
Continuous recording
The continuous recorder can operate at all times a KVM session is in progress. It stores KVM video in
periods of 30 seconds up to a maximum of either 30 minutes or the configured maximum disk space. If the
maximum time or space is exceeded, the oldest periods are released.
Persistent recording
The KVM Video Viewer can also record KVM video for persistent storage. You can select where to save the
video file and recording will continue until one of the following occurs:
Opens the File dialog box to browse for and open a DVC file either created by the Record function on the KVM Video Viewer
Open
or downloaded from an appliance or service processor.
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ICON CONTROL DESCRIPTION
When a persistent file is being played, clicking this button will cause the playback to move back to the start of the file. When a
Return To
session is being recorded, clicking this button will cause the continuous recording buffer to go to its oldest data and start
Start
playing back from that point.
When a file or continuous recording is being played, clicking this button will cause the play position to go back one 30-second
period at a time. Each time it is clicked, the play position will move back to the start of the previous period. If the playback
Skip Back mode was Play or Fast Forward when this button was clicked, the playback will proceed at a speed of 1X. If the playback
mode was Paused when this button was clicked, the playback will display the first frame of the previous period. If the
continuous recording buffer reaches the play position, then playback will proceed at a speed of 1X.
While a file is being played, the Play button becomes the Pause button. Click it to pause the playback. During a Live session,
Pause clicking the Pause button will pause the Live playback. Live mode will change to Continuous and the Play button will be
disabled.
Click this button to open the Save dialog box. Use the drop-down menu to choose a location to save the recording. Once
Recording
you've entered a filename and clicked Save, the recording will begin. While recording, click the button again to stop the
Stop/Start
recording.
During playback, click this button to fast forward one 30-second period at a time. Each time this button is clicked, the
Fast
playback rate will increment by 10:1 until the fifth time it is clicked. The fifth time it is clicked will return the playback rate back
Forward
to 10X.
When this button is clicked, the file or continuous recording that is being played back will go to the end of the recording. When
Go To End a file is not being played but a KVM session is in progress, clicking this button will display the live video from the connected
KVM session.
When this button is clicked, it will terminate the playback of a file or a continuous recording and display the video from the
Live connected KVM session. If there is no connected KVM session (such as a file was being played back without a connected
KVM session, or the KVM session has terminated), then this button will be disabled and grayed out.
The slider at the bottom of the screen displays the progress of the playback in the context of the overall length of the file or
continuous recording. It will act like a scrollbar in that the thumb will move from left to right as the recording is played back. If
Slider
the video is paused and you click or drag the slider, it will move to that position and remain paused. If video is playing and you
click or drag the slider, it will move to that position and continue playing.
Exporting video
You can create a video from a source file on the host and then export it to the client machine.
To export video:
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5 LDAP
LDAP is a vendor-independent protocol standard used for accessing, querying and updating a directory
using TCP/IP. Based on the X.500 Directory Services model, LDAP is a global directory structure that
supports strong security features including authentication, privacy and integrity.
If individual user accounts are stored on an LDAP-enabled directory service such as Active Directory, you
can use the directory service to authenticate users. The default values given for the LDAP search and
query parameters are defined for use with Active Directory.
The settings made in the OBWI let you configure your authentication configuration parameters. The
software sends the username, password and other information to the appliance, which then determines
whether the user has permission to view or change configuration parameters for the appliance in the
OBWI.
NOTE: Unless otherwise specified, the LDAP default values should be used unless Active Directory has
been reconfigured. Modifying the default values may cause LDAP authentication server
communication errors.
On the LDAP Overview page in the OBWI, you can configure the LDAP authentication priority and the
parameters that define LDAP server connection information.
In the LDAP Priority section of the OBWI, you can disable LDAP, or you can set the authentication priority
by choosing whether local authentication or LDAP authentication should happen first.
LDAP servers
The Address fields specify the host names or IP addresses of the primary and secondary LDAP servers.
The secondary LDAP server is optional.
The Port fields specify the User Datagram Protocol (UDP) port numbers that communicate with the LDAP
servers. The default value is 389 for non-secure LDAP and 636 for secure LDAP (LDAPS). The default
Port ID is automatically entered by the software when an access type is specified.
The Access Type radio buttons specify how a query is sent to each LDAP target device. When using
LDAP, all usernames, passwords and other information sent between an appliance and LDAP server are
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sent as non-secure clear text. Use LDAPS for secure encrypted communication between an appliance
and LDAP server.
On the LDAP Search page, you can configure the parameters used when searching for LDAP directory
service users.
Use the Search DN field to define an administrator-level user that the appliance uses to log into the
directory service. Once the appliance is authenticated, the directory service grants it access to the
directory to perform the user authentication queries specified on the LDAP Query page. The default
values are cn=Administrator, cn=Users, dc=yourDomainName and dc=com and may be modified. For
example, to define an administrator Distinguished Name (DN) for test.view.com, type cn=Administrator,
cn=Users, dc=test, dc=view, and dc=com. Each Search DN value must be separated by a comma.
The Search Password field is used to authenticate the administrator or user specified in the Search DN
field.
Use the Search Base field to define a starting point from which LDAP searches begin. The modifiable
default values are dc=yourDomainName and dc=com. For example, to define a search base for test.com,
type dc=test, dc=com. Each Search Base value must be separated by a comma.
The UID Mask field specifies the search criteria for User ID searches of LDAP target devices. The format
should be in the form <name>=<%1>. The default value is sAMAccountName=%1, which is correct for use
with Active Directory. This field is required for LDAP searches.
NOTE: These options cannot be changed if the LDAP Priority is set to LDAP Disabled on the Overview
screen.
On the LDAP Query page, you can configure the parameters used when performing user authentication
queries.
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The appliance performs two different types of queries. Query Mode (Appliance) is used to authenticate
administrators and users attempting to access the appliance itself. Query Mode (Target Device) is used to
authenticate users that are attempting to access attached target devices. Additionally, each type of
query has three modes that utilize certain types of information to determine whether or not an LDAP user
has access to an appliance or connected target devices. See Appliance and Target Device Query Modes
on page 52 detailed information on each mode.
You can configure the following settings on the LDAP Query Page:
• The Query Mode (Appliance) parameters determine whether or not a user has access to the
appliance.
• The Query Mode (Target Device) parameters determine whether or not a user has user access
to target devices connected to an appliance. The user does not have access to the appliance,
unless granted by Query Mode (Appliance).
• The Group Container, Group Container Mask and Target Mask fields are only used for group
query modes and are required when performing an appliance or device query.
• The Group Container field specifies the organizational unit (ou) created in Active Directory by
the administrator as the location for group objects.
• Group objects are Active Directory objects that can contain users, computers, contacts
and other groups. Group Container is used when Query Mode is set to Group Attribute.
Each group object, in turn, is assigned members to associate with a particular access level
for member objects (people, appliances and target devices). The access level associated
with a group is configured by setting the value of an attribute in the group object.
• For example, if the Notes property in the group objects list is used to implement the
access control attribute, the Access Control Attribute field on the LDAP Query Page
should be set to info. Setting the Notes property to KVM User Admin causes the members
of that group to have user administration access to the appliances and target devices
that are also members of that same group.
• The Notes property is used to implement the access control attribute. The value of the Notes
property, available in group and user objects shown in Active Directory Users and Computers
(ADUC), is stored internally in the directory, in the value of the info attribute. ADUC is a
Microsoft Management Console snap-in for configuring Active Directory. It is started by
selecting Start - Programs - Administrative Tools - Active Directory Users and Computers. This
tool is used to create, configure and delete objects such as users, computers and groups. See
Appliance and Target Device Query Modes on page 52 for more information.
• The Group Container Mask field defines the object type of the Group Container, which is
normally an organizational unit. The default value is “ou=%1”.
• The Target Mask field defines a search filter for the target device. The default value is “cn=%1”.
• The Access Control Attribute field specifies the name of the attribute that is used when the
query modes are set to User Attribute or Group Attribute. The default value is info.
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To configure LDAP query parameters:
NOTE: These options cannot be changed if the LDAP Priority is set to LDAP Disabled on the Overview
screen.
• Basic – A username and password query for the user is made to the directory service. If they
are verified, the user is given appliance administrator access to the appliance and any
attached target devices for Query Mode (Appliance), or to any selected target device for
Query Mode (Target Device).
• User Attribute – A username, password and Access Control Attribute query for the appliance
user is made to the directory service. The Access Control Attribute is read from the user object
(the user account) in Active Directory.
If the KVM Appliance Admin value is found, the user is given appliance administrator access to
the appliance and any attached target devices for Query Mode (Appliance), or to any selected
target device for Query Mode (Target Device).
If the KVM User Admin value is found, the user is given user administrator access to the
appliance and attached target devices for Query Mode (Appliance), or to any selected target
device for Query Mode (Target Device).
If the KVM User value is found, the user is given user access to the appliance for Query Mode
(Appliance), or to any selected target device for Query Mode (Target Device).
NOTE: If none of the three values are found, the user is given no access to the appliance and target
devices for Query Mode (Appliance) or to any selected target device for Query Mode (Target Device),
unless the user has User Admin or Appliance Admin privileges to the appliance.
You can access the ADUC by selecting Start - Programs - Administrative Tools - Active Directory Users
and Computers.
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• Group Attribute – A username, password and group query is made to the directory service for
an appliance and attached target devices when using Query Mode (Appliance), or for a
selected target device when using Query Mode (Target Device). If a group is found containing
the user and the appliance name, the user is given access to the appliance or attached target
devices, depending on the group contents, when using Query Mode (Appliance). If a group is
found containing the user and target device IDs, the user is given access to the selected target
device connected to the appliance when using Query Mode (Target Device).
Groups can be nested to a maximum of 16 levels in depth. Use nesting to create groups within
other groups. For example, you may have a top-level group named Computers that contains a
member named R&D, which is a group. The R&D group may contain a member named
Domestic, which is a group, and so on.
NOTE: The factory default name in earlier versions contains a space that must be removed by editing
the switching system name in the Appliance Overview screen of the OBWI.
6. Create one or more groups under the group container organizational unit.
7. Add the usernames and the target device/appliance objects to the groups you created in step
5.
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8. Specify the value of any attribute being used to implement the access control attribute. For
example, if you are using info as the attribute in the Access Control Attribute field and using
the Notes property in the group object to implement the access control attribute, the value of
the Notes attribute in Active Directory may be set to one of the three available access levels
(KVM User, KVM User Admin or KVM Appliance Admin) for the group object. The members of
the group may then access the appliances and target devices at the specified access level.
NOTE: If none of the three values are found, the user is granted user level access to any appliance or
target device listed in a group with the username.
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6 APPENDICES
Appendix A: Terminal Operations
Each switch may be configured at the appliance level through the Console menu interface accessed
through the SETUP port. All terminal commands are accessed through a terminal or PC running terminal
emulation software.
NOTE: The preferred method is to make all configuration settings in the DSView software. See the
DSView Installer/User Guide for more information.
1. Using a null modem cable, connect a terminal or a PC that is running terminal emulation
software (such as HyperTerminal®) to the SETUP port on the back panel of the MergePoint
Unity switch. For switch models that support an RJ-45 port, an RJ-45 to DB9 (female) adaptor
is provided.
The terminal settings are 9600 bits per second (bps), 8 bits, 1 stop bit, no parity and no flow
control.
2. Turn on each target device and then turn on the MergePoint Unity switch. When the switch
completes initialization, the Console menu will display the following message: Press any key to
continue.
2. Enable Debug Messages: This menu option turns on console status messages. Because this
can significantly reduce performance, you should only enable debug messages when
instructed to do so by Vertiv™ Technical Support. When you are finished viewing the
messages, press any key to exit this mode.
3. Security Configuration: Enable/disable secure mode and Disassociate the unit from DSView.
4. Enable LDAP Debug Messages: Turns on console status messages for LDAP. Because this
can significantly reduce performance, you should only enable debug messages when
instructed to do so by Vertiv™ Technical Support. When you are finished viewing the
messages, press any key to exit this mode.
5. Reset Appliance: Reboots the appliance but also allows you to interrupt autoboot by
pressing any key when prompted for the additional options below:
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1. Boot Alternate (boot to previously loaded firmware)
0. Exit: This menu selection returns you to the ready prompt. If the Console menu interface
password is enabled, you must exit the Console main menu so the next user is prompted with
the Username and Password login screen.
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Appendix C: Using Serial IQ Modules
Both DSRIQ-SRL and MPUIQ-SRL serial modules are supported and described in the following sections.
The DSRIQ-SRL module is a serial-to-VGA converter that allows VT100-capable devices to be viewed from
the switch local port, the OBWI, or by using the DSView software. The actual serial data is not accessed,
but is merely displayed. All serial data coming from the target device is displayed in a VT100 window,
placed into a video buffer and sent to the switch as though it came from a VGA target. Likewise,
keystrokes entered on a keyboard are sent to the attached device as though they were typed on a VT100
terminal.
• On-Line: This mode enables you to send and receive serial data.
• Configuration: This mode enables you to specify switch communication parameters, the
appearance of the Terminal Applications menu and key combinations for specific actions and
macros.
• History: This mode enables you to review serial data.
NOTE: The DSRIQ-SRL module is a DCE device and only supports VT100 terminal emulation.
Pressing Ctrl-F8 will activate the Configuration screen of the DSRIQ-SRL module’s Terminal Applications
menu, which enables you to configure your DSRIQ-SRL module.
NOTE: When any Terminal Applications menu is active, pressing Enter saves changes and returns you
to the previous screen. Pressing Escape returns you to the previous screen without saving changes.
Within the Terminal Applications menu’s Configuration screen, you can modify the following options:
• Baud Rate: This option allows you to specify the serial port communications speed. Available
options are 300, 1200, 2400, 9600, 19,200, 34,800, 57,600 or 115,200 bps. The default value is
9600.
• Parity: This option allows you to specify the serial port’s communications parity. Available
options are EVEN, ODD or NONE. The default value is NONE.
• Flow Control: This option allows you to specify the type of serial flow control. Available options
are NONE, XOn/XOff (software) and RTS/CTS (hardware). The default value is NONE. If you
select a bps rate of 115,200, the only available flow control is RTS/CTS (hardware).
• DSR/CD Mode: This option allows you to control how the switch and CD lines operate. Available
options are Always on and Toggle. When in Toggle mode, DSR and CD lines are turned off for
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one-half second and then turned on each time a module is selected or deselected. The default
value is Always on.
• Enter Sends: This option enables you to specify the keys that are transmitted when Enter is
pressed. Available options are <CR> (Enter), which moves the cursor to the left side of the
screen, or <CR><LF> (Enter-Linefeed), which moves the cursor to the left side of the screen and
down one line.
• Received: This option enables you to specify how the module translates a received Enter
character. Available options are <CR> (Enter) or <CR><LF> (Enter-Linefeed).
• Background: This option changes the screen’s background color. The currently-selected color
displays in the option line as it is changed. Available colors are Black, Light Grey, Yellow, Green,
Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown. The default color is
Black. This value cannot be identical to the Normal Text or Bold Text value.
• Normal Text: This option changes the screen’s normal text color. The currently-selected color
displays in the option line as it is changed. Available colors are Grey, Light Grey, Yellow, Green,
Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown. The default color is
Grey. This value cannot be identical to the Bold Text or Background value.
• Bold Text: This option changes the screen’s bold text color. The currently-selected color
displays in the option line as it is changed. Available colors are White, Yellow, Green, Teal, Cyan,
Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon, Brown and Light Grey. The default color is
White. This value cannot be identical to the Normal Text or Background value.
• Screen Size: This option allows you to specify the screen’s text width size. Available values are
widths of 80 columns or 132 columns. The length for both widths is 26 lines.
The following options for the Terminal Application menu’s Configuration screen enable you to define the
function keys that will perform a selected action. To specify a new function key, press and hold the Ctrl
key, then press the function key that you want to associate with the action. For example, if you want to
change the Configuration (Config) Key Sequences option from <CTRL-F8> to <CTRL-F7>, press and hold
the Ctrl key and then press F7.
• Config Key Sequences: This option allows you to define the key combination that makes the
Terminal Application menu’s Configuration screen appear. The default key sequence is Ctrl-
F8.
• On-Line Key Sequence: This option allows you to define the key sequence that displays the
On-Line mode. The default key sequence is Ctrl-F10.
• Help Key Sequence: This option allows you to define the key combination that displays the
Help System screen. The default key sequence is Ctrl-F1.
• History Key Sequence: This option allows you to define the key combination that enables
History mode. The default key sequence is Ctrl-F9.
• Clear History Key Sequence: This option allows you to define the key combination that clears
the history buffer while in History mode. The default key sequence is Ctrl-F11.
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• Break Key Sequence: This option allows you to configure the key combination that generates a
break condition. The default key sequence is Alt-B.
-or-
Press >Escape to exit the Configuration Screen without saving the changes.
Pressing the Page Down key when the Terminal Applications menu’s Configuration screen is displayed
will provide access to the Macro Configuration screen. The DSRIQ-SRL module can be configured with up
to ten macros. Each macro can be up to 128 characters in length.
To create a macro:
1. Select the DSRIQ-SRL module you wish to configure and press Ctrl-F8 to activate the Terminal
Applications menu’s Configuration screen.
2. When the Terminal Applications menu appears, press Page Down to view the Macro
Configuration screen. The Macro Configuration screen shows the ten available macros and the
associated key sequences, if any, for each.
3. Use the Up Arrow and Down Arrow keys to scroll to an available macro number and highlight
the listed keystroke sequence. Type the new macro keystroke sequence over the default. Any
combination of Ctrl or Alt and a single key may be used. When you have finished entering the
keystroke sequence that will activate the new macro, press the Down Arrow key.
4. On the line below the macro keystroke sequence you just entered, type the keystroke
sequence that you wish the macro to perform.
5. Repeat steps 3 and 4 to configure additional macros.
6. When finished, press Enter to return to the previous screen.
History mode allows you to examine the contents of the history buffer, which contains the events that
have occurred.
The DSRIQ-SRL module maintains a buffer containing 240 lines minimum, or 10 screens, of output. When
the history buffer is full, it will add new lines at the bottom of the buffer and delete the oldest lines at the
top of the buffer.
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NOTE: The Config Key Sequence, On-Line Key Sequence and Clear History Key Sequence used in the
following procedure are the default values. These key combinations can be changed using the
Terminal Applications menu.
DB9-F PIN HOST SIGNAL NAME DESCRIPTION SIGNAL FLOW SRL SIGNAL NAME DESCRIPTION
1 DCD - Data Carrier Detect Out of SRL DTR - Data Terminal Ready
6 DSR - Data Set Ready Out of SRL DTR - Data Terminal Ready
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6.0.6 Using MPUIQ-SRL Modules
An administrator can choose between the ACS console server and Cisco® pinouts for each MPUIQ-SRL
serial port via the local user interface or the remote OBWI. ACS is the default.
NOTE: If the DB9 adaptor is used, select the ACS console server pinouts.
The following table lists the ACS console server serial port pinouts for the MPUIQ-SRL module.
Pinouts
The following table lists the Cisco serial port pinouts for the MPUIQ-SRL module.
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PIN NO. SIGNAL NAME INPUT/OUTPUT
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Appendix D: UTP Cabling
This appendix discusses various aspects of connection media. The performance of a MergePoint Unity
switching system for Dell depends on high quality connections. Poor quality or poorly installed or
maintained cabling can diminish MergePoint Unity switching system performance. MergePoint Unity
switching systems for Dell utilize UTP cabling.
NOTE: This appendix is for information purposes only. Please consult with your local code officials
and/or cabling consultants prior to any installation.
The following are basic definitions for the three types of UTP cabling that the switch supports:
• CAT 5 UTP (4-pair) high performance cable consists of twisted pair conductors, used primarily
for data transmission. The twisting of the pairs gives this cable some immunity from the
infiltration of unwanted interference. CAT 5 cable is generally used for networks running at 10
or 100 Mbps.
• CAT 5E (enhanced) cable has the same characteristics as CAT 5, but is manufactured to
somewhat more stringent standards.
• CAT 6 cable is manufactured to tighter requirements than CAT 5E cable. CAT 6 has higher
measured frequency ranges and significantly better performance requirements than CAT 5E
cable at the same frequencies.
There are two supported wiring standards for 8-conductor (4-pair) RJ-45 terminated UTP cable: EIA/TIA
568A and B. These standards apply to installations utilizing CAT 5, 5E and 6 cable specifications. The
MergePoint Unity switching system for Dell supports either of these wiring standards. Table C.1 describes
the standards for each pin.
Standards
1 white/green white/orange
2 green orange
3 white/orange white/green
4 blue blue
5 white/blue white/blue
6 orange green
7 white/brown white/brown
8 brown brown
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6.0.11 Cabling installation, maintenance and safety tips
The following is a list of important safety considerations that should be reviewed prior to installing or
maintaining your cables:
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Appendix E: Cable Pinout Information
NOTE: All switches have the 8-pin modular jack for the modem and console/setup ports.
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Appendix F: Technical Specifications
CATEGORY VALUE
Server Ports
Input Video Standard 640 x 480 @ 60 Hz 800 x 600 @ 75 Hz 960 x 700 @ 75 Hz 1024 x 768 @ 75 Hz 1280 x 1024 @ 75 Hz 1600 x 1200 @ 60 Hz
Resolution Wide-screen 800 x 500 @ 60 Hz 1024 x 640 @ 60 Hz 1280 x 800 @ 60 Hz 1440 x 900 @ 60 Hz 1680 x 1050 @ 60 Hz
Supported
4-pair UTP CAT 5 or CAT 6, 45 meters maximum length
Cabling
Dimensions
16 and 32 port
models 4 and 8 1.72 x 17.00 x 13.38 (Height x Width x Depth) 1.72 x 17.00 x 11.00 (Height x Width x Depth)
port models
Weight
(without MPU8032DAC: 8.6 lbs
cables)
SETUP Port
Number 1
Network Connection
Number 2
MODEM Port
Number 1
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CATEGORY VALUE
PDU Port
Number 2
Power Specifications
Type Internal
AC Input
100 - 240 VAC
Range
AC Frequency 50 - 60 Hz auto-sensing
AC Input
1.25 A
Current Rating
AC Input
Power 40 W
(maximum)
32 to 122 degrees Fahrenheit (0 to 50 degrees Celsius) operating; -4 to 158 degrees Fahrenheit (-20 to 70 degrees Celsius) non-
Temperature
operating
Operating: 20% to 80 % relative humidity (non-condensing) Non-operating: 5% to 95% relative humidity, 38.7 degrees C maximum
Humidity
wet bulb temperature
Safety and
UL, FCC, cUL, ICES-003, CE, VCCI, KCC, C-Tick, GOST Safety certifications and EMC certifications for this product are obtained
EMC
under one or more of the following designations: CMN (Certification Model Number), MPN (Manufacturer’s Part Number) or Sales
Standards
Level Model designation. The designation that is referenced in the EMC and/or safety reports and certificates are printed on the label
Approvals and
applied to this product.
Markings
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Appendix G: Sun Advanced Key Emulation
Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2
keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold
Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock LED blinks. Use the indicated keys in
the following table as you would use the advanced keys on a Sun keyboard.
For example: For Stop + A, press and hold Ctrl+Shift+Alt and press Scroll Lock, then F1 + A.
These key combinations will work with the DSRIQ-SRL module (if your Sun system comes with a USB port)
as well as the Sun VSN and WSN IQ modules. With the exception of F12, these key combinations are not
recognized by Microsoft Windows. Using F12 performs a Windows key press.
When finished, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key to toggle Sun Advanced
Key Emulation mode off.
Compose Application(1)
Compose keypad
Power F11
Open F7
Props F3
Front F5
Stop F1
Again F2
Undo F4
Cut F10
Copy F6
Paste F8
Find F9
Mute keypad /
Vol.+ keypad +
Vol.- keypad -
(1)Windows 95 104-key keyboard. (2)The Command key is the Sun Meta (diamond) key.
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6.0.12 Special considerations for Japanese Sun USB and Korean Sun USB keyboards (USB
IQ modules only)
Japanese Sun USB and Korean Sun USB keyboards assign usage IDs for certain keys that differ from
standard USB usage IDs. If USB IQ modules are attached to your Sun servers, the Han/Zen and
Katakana/Hiragana keys on Japanese Sun USB keyboards and Hangul and Hanja keys on Korean Sun
USB keyboards must be accessed using alternate keystrokes.
The following table lists the keyboard mapping that will take place when a USB IQ module is used in this
setting.
PS/2 KEYBOARD USB USAGE ID SUN USB KEYBOARD KOREAN SUN USB KEYBOARD JAPANESE SUN USB KEYBOARD
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Appendix H: KVM Session Optimization
To improve session performance:
In the KVM Video Viewer, click Tools-Automatic Video Adjustment to calibrate the A/D converter to the
video signal coming from the server video card.
1. To identify a KVM session that is slow due to unclean video signals, click Tools-Manual Video
Adjustment. A clean video signal will create 0 Pkts/Sec. on the performance monitor when
there is not any activity on the target server.
NOTE: Adjusting the screen resolution and screen refresh rate can have a significant effect on the
cleanliness of the video signal and the speed of the resulting KVM session. For best results, try
different combinations of these two settings followed by an auto video adjustment to improve the
session speed.
The amount of video input plays a big role in the speed of KVM sessions. Lower screen resolutions will be
faster than higher screen resolutions. Decreasing the color depth and the screen scaling will also
decrease the amount of KVM session data being transported and will increase session speed.
If the above optimization options are ineffective at improving session speeds, the Video Noise
Control setting can be enabled, which will increase session speed by ignoring small video changes.
Other settings can also be configured for KVM targets globally or individually to improve
performance.
NOTE: While this setting can increase speed, it can also cause an increase in video "blocks".
The following is an example of possible target and network metrics. However, every environment is
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• Rapidly opening and closing full-screen windows = 30-70 pkts/sec (avg. 2.5mbps download |
230kbps upload)
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