Neo Checklist For Credit Investigator

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Credit Investigator On-the-Job Training Checklist

Name: JANDY L. SALAZAR Date Hired: 07-Feb-22


Area/Branch: CEBU CITY CEBU Submitted to: HR
Department: CREDIT INVESTIGATION

Instruction: In your first 1-2months, you will undergo a series of On-the-Job Trainings with different departments within the
organization. This aims to provide you the necessary information and develop basic skills that will allow you to perform your duty as a
new Credit Investigator. Kindly indicate the name of the trainer who was assigned to you during your OJT by the specific department,
and the date of when each respective topic has been discussed or has been taught to you.

Note: Once you completed all items, submit a scanned copy to [email protected]

A. Credit Investigation Date Completed Trained By

A.1 Process Flow

A.2 Basic Requirements for Loan Applications

A.3 Conduct Interview (phone & face to face) to Loan Applicants

A.4 CIDP - Documentation Process

A.5 Assessment of Loans based on 5Cs of Credit

A.6 Reviewing of CAM

A.7 Sample FFCC Findings

A.8 On the job Training: Assessing the Approval of loans

B. Credit Review Date Completed Trained By

B.1 Responsibilities of CRD

B.2 Verification Process


Bank Checking
Trade Checking
Negative Findings
Employment Confirmation
Agency Confirmation
LTO Verification
Character/Relative References

B.3 Authentication of Documents

C. Trade Marketing Date Completed Trained By

C.1 Encoding data on CRM & FINAS Wide

C.2 Screen Applicants

C.3 Recruitment of Loan Consultant

C.4 Assist on queries of Loan Consultant

C.5 Orient & Train Loan Consultant

C.6 Qualifications for Renewal

C.7 Processing of Renewal Accounts

D. Legal / Ropa Date Completed Trained By

D.1 Voluntary Surrender

D.2 Writ of Replevin


E. Sales & Marketing Date Completed Trained By

E.1 Role of Marketing

E.2 Loan Products (Collateral and Non-Collateral)

E.3 Product Features (Description, Target Market, Interest rate,


documentary requirements, loan terms, loanable amount, processing
time, fees and charges)

E.4 Basic Loan Guidelines ( Basic Qualification, documentation, co-


borrower, co-maker)

E.5 Loan Product: Brand New Car Loan/ Truck Loan

E.6 Loan Product: 2nd Hand Car and Truck

E.7 Loan Product: Tricycle

E.8 Loan Product: Doctor’s Loan

E.9 Loan Product: Taxi/PUJ/Multicab

E.10 System encoding of Client's Data (CRM & SOFIA)

F. Loans Date Completed Trained By

F.1 Duties of Loan Confirmation and Releasing

F.2 Loan Confirmation Process and Guidelines

F.3 Loan Releasing Process and Guidelines

F.4 Computation of Amortization, DAIF, DAUD

F.5 Loan Charges

F.6 Loan Processing of Renewal Accounts

F.7 Batch Posting

F.8 Deficiency Form

F.9 SLCP, Check Request

F.10 Refund/Rebate

F.11 Purpose of Legal Documents

G. Documentation Date Completed Trained By

G.1 Importance of Documentation

G.2 Process of Encumbrance, annotation, verification orientation


including RD transactions

H. Treasury Date Completed Trained By

H.1 Parts of a Check

H.2 Petty Cash Fund (PCF) Guidelines

H.3 Liquidation of Cash Advance or Check Request Guidelines

H.4 Statement of Account (SOA) Reading

H.5 Mode of Loan Proceed release

H.6 Types of Receipt

H.7 Bank Flow (PCHC, Checks)

H.8 Cancelled Checks

H.9 Computation of Amortization, DAIF, DAUD

H.10 Payment Center Partners

Performance Appraisal Plan: Goal Setting

Discuss KRA/KPI: Probationary Period

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