A Study On Consumers Attitude On Event Based Marketing in Coimbatore City
A Study On Consumers Attitude On Event Based Marketing in Coimbatore City
A Study On Consumers Attitude On Event Based Marketing in Coimbatore City
10(01), 610-613
RESEARCH ARTICLE
A STUDY ON CONSUMERS ATTITUDE ON EVENT BASED MARKETING IN COIMBATORE CITY
customer's activity on a daily basis allows us to pinpoint the exact time when a customer makes a decision,
suggesting a change in their behaviour.
For event-based marketing campaigns, this knowledge results in a shift in the way we target customers – allowing us
to move away from the more traditional approach of segmentation and modelling where we find customers to push
our offers to, to instead identifying customers who have a need which matches our offer and marketing to them in a
timely manner.
Review of Literature:-
The literature reviews are given below:
Ramli et.al (2018) has reviewed about the relationship between quality of event performance and attendees’
satisfaction. The study found that all the extents have significant effects on attendees’ satisfaction with informative
event performance are the major influence on the satisfaction, followed by design event performance and hedonic
event performance.
Rathnakar (2018) has revealed to understand the demand in the usage of social media in communication for
establishing event marketing. The study concluded that marketing and branding through social media is a worthy
investment which has constantly increased in value and thereby deliberated as a safe and secure investment.
Sunderaraj (2018) has made a research on impact of advertisement on buying behavior. A sample of 125
respondents was chosen using convenient sampling technique. The study concluded that the role of advertisement is
important in inducing the buying behaviour of the consumers and it should be genuine, correct and serve the
informational requirements of the consumers.
Bo Pu et.al (2019) has exhibited about the relationship between exhibition promotion and exhibition performance in
China. The study found that there is a positive correlation between exhibition promotion and exhibition performance
and positive impact of price promotions on customer relationship building is not significant. The study concluded
that the promotion plays a crucial role in gratifying the participation target and contributes to succeeding
development of enterprises.
Sakthivel & Nachimuthu (2019) aimed to measure the rural consumer satisfaction towards selective durable
products in Erode District. The study concluded that the product attributes like durability and customer service have
also been appreciated. It found that the customer satisfaction concept is an unpredictable one in any kind of
marketing but this study has attempted its best to reveal the same.
Mohammed et.al. (2020) investigated the effectiveness of advertising in digital marketing towards customer
satisfaction in Melaka, Malaysia. The results showed that all the factors had significantly influenced customer
satisfaction toward advertising in digital marketing assurance was the most influencing factor and all the research
objectives had achieved in this study.
Loxton et.al. (2020) utilized to analyze panic buying, herd mentality and altered patterns of consumer discretionary
spending involved an analysis of consumer spending data, largely focused on Australian and American markets. The
study concluded that the consumer behaviour during the COVID-19 crisis appears to align with behaviours exhibited
during historic shock events.
Research Methodology:-
The research work is based on the primary data and the questionnaire used to measure the consumers attitude on
event-based marketing in Coimbatore. The study covered 100 samples with the empirical research method. The
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convenient sampling method adopted for the sample selection in the study. The collected data measured by the
statistical tools like percentage analysis and ANOVA in the study.
The above table revealed that the study contains 52.0% of the samples under the age of 25-50 years and 52% of the
samples are males. Majority of the consumers have completed schooling level (53.00%) and 58 % of the persons are
employed in the study. There are most of the respondents are married and having monthly income of above
Rs.40,000 in the present study.
The study delivered that the consumers have good attitude (52.00) at higher level on event-based marketing in the
study. So, most of the consumers have good attitude on the event-based marketing in Coimbatore city.
Table 3:- ANOVA – Significant Changes in Consumers Attitude on Event-Based Marketing in the Study.
Attitude Level Sum of Squares df Mean Square F Sig.
Between Groups 11.658 5 2.332 4.374 .001
Within Groups 50.102 94 .533
Total 61.760 99
Source: Computed
The analysis result showed that the significant changes of consumer’s attitude on event-based marketing in the
study. The significant value is 0.001 and it is less than 0.05 at 5 percent significant level. Therefore, the hypothesis
is rejected and there is a significant change in the consumer’s attitude event-based marketing in the study.
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Conclusion:-
Even based marketing has been changing the consumers purchasing concept through new techniques in the world.
The research work has explored the consumer’s attitude on event-based marketing in the study. The study contains
52 percent of the samples are males and 58 percent of the persons are employed in the study. There are most of the
respondents are married and having monthly income of above Rs.40,000 in the present study. There is a significant
change in the consumer’s attitude event-based marketing in the study.
References:-
1. Rathnakar (2018). Impact Of Social Media On Event Marketing - An Analysis, Journal on Management
Studies, Vol.no 4(3), pp.no 783-787.
2. Sunderaraj (2018). Impact of Advertisement on Buying Behaviour of Consumers in Sivakasi, Journal on
Management Studies, Vol.no 4(3), pp.no 800-808.
3. Vikram Singh & Yogita Sharma (2018). A study on the impact of advertising on purchase of two wheelers by
women in Panipat City, Journal for Advanced Research in Applied Sciences, Vol.no 5(1), pp.no 125-133.
4. Bo Pu, Ruilin Xiao & Fei Du (2019). Influence of Exhibition Promotion on Exhibition Performance: An
Empirical Case of Exhibitors in China, 3rd International Conference on Informatization in Education,
Management and Business, pp.no 272-279.
5. Ramzan Sama (2019). Impact of Media Advertisements on Consumer Behaviour, Journal of Creative
Communication, https://doi.org/10.1177/0973258618822624.
6. Tsu-Ming Yeh, Shun-Hsing Chen & Tsen-Fei Chen (2019). The Relationships among Experiential Marketing,
Service Innovation, and Customer Satisfaction—A Case Study of Tourism Factories in Taiwan, Sustainability
Journal, Vol.no 11, pp.no 1-12.
7. Sakthivel G. & Nachimuthu K. (2019). A Study on Rural Consumers Satisfaction towards Durable Goods in
Erode District. International Journal of Business and Management Invention, Volume 8, Issue 12, pp.1-7.
8. Mohammed Hariri Bakria, Nurul Syazwanie Zamlia & Hartini Azmana (2020). The Effectiveness of
Advertising in Digital Marketing towards Customer Satisfaction. Journal of Technology Management and
Technopreneurship, Volume 8, pp.72–82.
9. Mary Loxton, Robert Truskett, Brigitte Scarf, Laura Sindone, George Baldry & Yinong Zhao (2020). Consumer
Behaviour during Crises: Preliminary Research on How Coronavirus Has Manifested Consumer Panic Buying,
Herd Mentality, Changing Discretionary Spending and the Role of the Media in Influencing Behaviour. Journal
of Risk and Financial Management, Volume 13, pp.1-21.
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