IQVIA Partnerships Agency Program - Mobile Intelligence (MI)
IQVIA Partnerships Agency Program - Mobile Intelligence (MI)
IQVIA Partnerships Agency Program - Mobile Intelligence (MI)
Agency Program
Overview
Mobile Intelligence (MI)
Apr 2020
Agency-Led
Agency signs Agency gets IQVIA provides IQVIA provides Agency builds IQVIA evaluates IQVIA grants After 6-months, Agency
Agreements access Partner training access to Agency presentation and certificate of has to re-subscribe to
Master & Portal to access Sandbox meeting the gives feedback completion • Retain Certification
SOW(6 months) documentation evaluation criteria when all criteria Status
and technical are met • Latest documentation
support • Agency sandbox
(optional)
• Technical support
• (optional)
1
Mobile Intelligence (MI) – CLM Certification
Overview
IQVIA will communicate the list of certified Agencies to any clients requesting it
2
FAQ
3
FAQ
Onboarding
• How do I join the Agency Certification Program?
Agency has to sign the agreements and fill the onboarding form. Contact [email protected] to receive the documents.
• What are the costs? When do I pay?
1700 USD for six months. You need to pay within 30 days from the date of invoice.
• What happens when I don’t pay on time?
Your services will get suspended until the payment is made
Training
• When do I receive the training?
IQVIA will schedule the training after the agreements are signed. Typically, the training is scheduled every Wednesday for 90 minutes
via WebEx. Alternatively, you can also send your request to [email protected]
• Do you have training pre-requisites?
Yes, you should have experience with HTML5 / CSS3 and js development
• How many training sessions do I attend?
There is only 1 training session
4
FAQ
Sandbox
• How do I get access to MI CLM Sandbox?
Credentials to access MI CLM agency sandbox will be given within 2 business days after the agency completes the training
• How many user licenses are provided on MI CLM sandbox?
1 admin user (MI PC) and 5 sales rep users (MI Touch) will be provided.
• Can I get additional user licenses on MI CLM sandbox?
Yes, additional licenses can be availed at an additional cost.
Partner Portal
• What is Partner Portal?
It is a portal wherein an Agency can access all the MI CLM-related documentation and request technical support by creating cases.
Access to the portal will be provided once the agreement is signed.
• How soon do I get support?
Support team will answer your ticket within 1 business day after you create a case via Partner Portal
5
FAQ
6
FAQ
MI TOUCH IPA
• Does an agency have to subscribe to Apple Developer Enterprise program?
Yes, if you are using an iPad. This is required to resign MI Touch IPA using your company certificate. Otherwise, an agency cannot
distribute and deploy MI Touch app on iPad. Registration is available at https://developer.apple.com/programs/enterprise/
• My organization do not have an eligibility to subscribe to Apple Developer Enterprise program? What should I do?
In such a scenario, please subscribe to Apple Developer program with an Ad Hoc provisioning profile (supports upto 100 devices) .
Registration at https://developer.apple.com/programs/enroll/
7
Appendix
MI Touch IPA
8
MI Touch installation (iPads)
Behind the scenes
• When you tap Install on the iPad screen you are accessing the MI Touch .IPA file which we have
installed on your MI Sandbox
• An .IPA file is a zipped file containing an iOS app. It is usually encrypted with Apple's FairPlay
DRM technology
• The app is distributed as In-House app
9
Agency Environment - MI Touch
Apple’s distribution method
What is an In-House app?
• Allows agencies to develop & deploy apps to their employees’ iOS devices
• To deploy an In-House App such as MI Touch, agencies need to subscribe to Apple’s iOS Developer Enterprise
Program
• More information can be found on Apple’s site here
• In-House Apps must be distributed only to employees of the company
• It allows you to manage private Enterprise App catalog
• Important: signing the MI Touch is not needed if you plan to use Win8.x devices to develop & test your
presentation
10
Agency Environment - MI Touch
Apple’s distribution method
Important: Companies with less than 100 employees are not eligible for Apple Enterprise program. In such a scenario, subscribe to
Apple Developer program with an Ad Hoc provisioning profile.
11
Thank you
[email protected]