Reset Default Password and MFA

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Steps to reset AD user ID and Register Mobile

Number for MFA

Table of Contents

1. Steps to reset your User login ID password ............. 2


2. Register your Mobile Number for MFA to receive OTP ............. 4
3. Steps to change password if required – [Frequent password reset is not
recommended] ............. 9
4. Unlock AD user account if required. ............. 12

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Steps to reset your User login ID password
1) Make sure you are connected to good internet connectivity

2) Open Google Chrome and type https://webmail.wipro.com/owa . Below window will


appear.

3) Need to select Wipro Limited

4) Now enter your user id [email protected] along with Default password in the below
window.
[Sample User ID : KA486776
First 2 letter (lower case) of User Id Followed By "@WL" Followed By Employee Id
(eg: "If Your User ID is KA48677T and your Employee ID is 486776, then the
Password is ka@WL486776")

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5) Enter AD [email protected] ,default password, new password and confirmed new password in
Update password window as per below window and click on Submit

6) Enter your user id [email protected] and new password, then click on Sign in

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7) You will get below window, please ignore this and window close.

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Register your Mobile Number for MFA to receive OTP


Access URL https://aka.ms/mfasetup and enter user id [email protected] click Next

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Enter password and click Sign in

Step 3: click Next

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For Multi Factor Authentication Click on I want to set up a different method [Don’t click
on Next]. Then select Phone method and click on confirm [Don’t select Authenticator App]

Select Country code and enter your mobile number to receive OTP to authenticate login,
then click Next

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Enter a 6 digit code which you received in your mobile and click on Next

You will get the below window and then click on Next

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Click on Done

You will get below window.

Then you can use your new credential to access wipro remote lab through
Citrix Workspace.

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Steps to change password if Required– [Frequent password reset not
recommended]

Access URL https://passwordreset.microsoftonline.com and enter user ADID and enter


Captcha, then click on Next

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Unlock AD user account

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Thank you

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