Susanta Roy Chouwdhury: Skills and Technology

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SUSANTA ROY CHOUWDHURY

IT Support Engineer
Address 39/2, Narayan Roy Road, Barisha, Kolkata, West Bengal, 700008
Phone 9179977960, 8420022881
E-mail [email protected]
 Possess strong technical skills geared towards developing commercial-grade Hardware, server and
Networking, rendering support and service as well as maintaining complex technical plans as directed.
 Have a team-based approach to writing engineering specifications, designing and developing hardware and
shifting focus quickly from one project to another.
 Interacted effectively with customers in understanding their problems and solving them, suggesting
requisite enhancements to their current configuration.
 Skilled Technologist with experience configuring computers, servers and peripheral devices to work within
established company and security parameters. Adept at managing permissions, filters and file sharing.
Devoted trouble shooter with deep understanding of system architecture and diagnostics.
Skills and Technology
Operating Sun Solaris 10,11, RHEL 5/6/7, Cent OS 7, AIX 7.1, SUSE 12,
Systems Windows Desktop Operating system, Windows 2008, 2012/2012
R2, 2016 sever Standard edition.
Hardware Core server hardware, Data centre, Desktop, Workstation
Server Maintaining Oracle/Sun, IBM, Dell, HPE, Acer server
Disaster Managing & maintaining of back up & restore data in disaster time
management as well as to maintain schedule back up.
Oracle Oracle 11g, 12, WebLogic 11g, Oracle Data guard, MySQL
installation and configuration.
SQL Server Sql server 2008, 2012 standard, Enterprise installation.
Virtualization Hyper-V, VMware workstation, VSpare, installation and
configuration
Backup Tivoli storage manager, IBM smart cloud infrastructure monitoring,
Software Dell networker, Commvault/Simphana, Veritas Backup-exec Back
up restore software.
Education
2002-03 - 2005-03 Bachelor of Commerce
University of Calcutta - Kolkata
2005-05 - 2008-08 Master of Commerce

University of Burdwan - Burdwan
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Work History
2010-05 - Current Support Engineer
VARELI TECNAC PVT. LTD., Kolkata, West Bengal
 Explained technical information in clear terms to non-technical individuals to promote
better understanding.
 Configured hardware, devices and software to set up work stations for employees.
 Collaborated with vendors to locate replacement components and resolve advanced
problems.
 Patched software and installed new versions to eliminate security problems and protect
data.
 Built application platform foundation to support migration from client-server product
lines to enterprise architectures and services.
As an employee of Vareli Tecnac Pvt. Ltd. I have successfully completed of below projects;
majority of projects belongs to Coal India Ltd. and its subsidiaries also some other companies.
Below stated the major project.
2018-10 - 2020-06 Senior Support Engineer

KRISH BIOTECH PVT. LTD., Kalyani, West Bengal
Technologies: Fujitsu X86 servers, storage, SAN, Veritas backup, Novell Microfocus Software.
Tools: SUSE 12, Microfocus ZENworks (asset management system),
Groupwise mail server, Filr (for DLP solution), veritas backup
Role: As a Senior Service Engineer I have and implemented the entire
Infrastructure.

BHARAT COOKING COAL LIMITED (BCCL), Dhanbad, Jharkhand
Technologies: SUN T4-2 servers, SAN storage, SAN switch, Oracle 11g RAC database, WebLogic 10,
ORACLE/SOLARIS 11 operating system
Tools: Oracle/Solaris OS 11, Oracle Export, RMAN backup, Oracle Data guard
Role: As a service engineer, I have maintained ORACLE/SUN T4-2 Server DC-DR, Solaris OS 10,
oracle Database 11g RAC, WebLogic 10, Coal net Application.

HOLIDAY INN, Dhaka, Bangladesh
Technologies: HPE X86 servers, storage, SAN, Network KVM with console, Autoloader, Microsoft
Software.
Tools: Microsoft windows server 2016, iLO-5, Remote management, server implementation
Design, veritas backup
Role: As a Senior Service Engineer I have and implemented the entire servers and accessories as
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per design with 19 nos of server e.g. HPE DL20, DL360, DL380 Infrastructure.
2016-12 - 2017-06 Project Coordinator

WESTERN COALFIELD LIMITED (WCL), Nagpur, Maharashtra
Technologies: HPE X86 servers, storage, SAN, EMC networker, Oracle database
12c RAC, 11g, WebLogic 12c, 10g, Red hat Enterprise Linux OS.
Tools: RHEL-7, Print Server, Oracle RAC, WebLogic, Networker backup, Tape library
Role: As a Senior Service Engineer, I have coordinated and implemented the entire Infrastructure.
2013-08 - 2015-05 Project Coordinator

MAHANADI COALFIELD LIMITED (MCL), Sambalpur, Odisha
Technologies: IBM power server P720, P710, SAN storage, SAN Switch, IBM Tivoli backup, Oracle
database 11g, WebLogic 10.3.6
Tools: Aix 7.1, Print Server, Oracle ODG, IBM TSM, Tivoli Smart cloud, WebLogic 10.3.6, Oracle 11g
Database, Network Firewall
Role: As a Project coordinator I have coordinated and implemented the entire Infrastructure.
2012-07 - 2013-08 Support Engineer

SOUTH EASTERN COALFIELDS LIMITED. (SECL), Bilaspur, Chhattisgarh
Technologies: Sun V490 server, Storage 3510, Auto loader C4 device, Dat 72, Lan Switch.
Tools: Solaris 10, Windows (XP,7), LTS (Lan Streamed), Terminal, Print Server.
Role: As a service engineer, I have maintained ORACLE/SUN V490 Server, Solaris OS 10, oracle
Database 10g, Coal net Application and Backup recovery unit.
2010-05 - 2012-06 Support Engineer

NORTHAN COALFIELDS LIMITED. (NCL), Singrauli, Madhya Pradesh
Technologies: Sun server X4150, X4550, V480, SL24 Auto loader, Switch.
Tools: Windows2003 server Enterprise, Oracle/Solaris10, Commvault/Simphana backup software,
LTO autoloader Tape Cartridge, Dat 72 tape drive,
Role: As a service engineer, support and maintained of ORACLE/SUN Server x4100, X4550, V480
hardware, Solaris OS10 for V480 SPARC server, Windows 2003 server OS for X4150 server,
schedule backup of Commvault Simphana software Maintenance of DR site.
Certifications
Certification Year Certified

Diploma in Hardware and Networking 2007
Diploma in Financial Accounting System 2006
IBM Cloud Computing Infrastructure Architect V1 2016
VMware sales professional 2017
VMware technical solutions professional 2017
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Languages
Bengali, Hindi, English
Personal Details
Personal Details
Date of Birth: 18th November, 1983
Sex: Male
Nationality: Indian
Marital Status: Married

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SUSANTA ROY CHOUWDHURY

Skills and Technology

2005-05 - 2008-08 Master of Commerce

2018-10 - 2020-06 Senior Support Engineer

2017-08 - 2020-06 Senior Support Engineer

2020-03 - 2020-05 Senior Support Engineer

2016-12 - 2017-06 Project Coordinator

2013-08 - 2015-05 Project Coordinator

2012-07 - 2013-08 Support Engineer

2010-05 - 2012-06 Support Engineer

Certification Year Certified

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