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    JD - Dispatch Executive

    Uploaded by

    Amaan Mansuri
    This document contains a job description for a Dispatch Executive role at toothsi, an Indian startup that provides at-home orthodontic and skincare solutions. The responsibilities include ensuring all customer cases are contacted within 48 hours of dispatch, virtual consultations are booked within 48 hours of receiving kits, clinic appointments are booked within 7 days, and a minimum of 10 cases are booked per day. Requirements include 2-5 years of relevant experience, strong communication and organizational skills, and fluency in English and Hindi. Toothsi aims to build a supportive culture that encourages learning and growth.

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    JD - Dispatch Executive

    Uploaded by

    Amaan Mansuri
    28 views1 page
    This document contains a job description for a Dispatch Executive role at toothsi, an Indian startup that provides at-home orthodontic and skincare solutions. The responsibilities include ensuring all customer cases are contacted within 48 hours of dispatch, virtual consultations are booked within 48 hours of receiving kits, clinic appointments are booked within 7 days, and a minimum of 10 cases are booked per day. Requirements include 2-5 years of relevant experience, strong communication and organizational skills, and fluency in English and Hindi. Toothsi aims to build a supportive culture that encourages learning and growth.

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    JD- Dispatch Executive

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    This document contains a job description for a Dispatch Executive role at toothsi, an Indian startup that provides at-home orthodontic and skincare solutions. The responsibilities include ensuring all customer cases are contacted within 48 hours of dispatch, virtual consultations are booked within 48 hours of receiving kits, clinic appointments are booked within 7 days, and a minimum of 10 cases are booked per day. Requirements include 2-5 years of relevant experience, strong communication and organizational skills, and fluency in English and Hindi. Toothsi aims to build a supportive culture that encourages learning and growth.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    28 views1 page

    JD - Dispatch Executive

    Uploaded by

    Amaan Mansuri
    This document contains a job description for a Dispatch Executive role at toothsi, an Indian startup that provides at-home orthodontic and skincare solutions. The responsibilities include ensuring all customer cases are contacted within 48 hours of dispatch, virtual consultations are booked within 48 hours of receiving kits, clinic appointments are booked within 7 days, and a minimum of 10 cases are booked per day. Requirements include 2-5 years of relevant experience, strong communication and organizational skills, and fluency in English and Hindi. Toothsi aims to build a supportive culture that encourages learning and growth.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Dispatch Executive

    Customer Support | Mumbai

    about toothsi Grade/Level Junior


    Reports to Manager- Dispatch
    what's a selfie without a smile?
    there's always a reason to smile, find it.
    Industry preference Any
    Position type Full Time
    The smile makeover champion, toothsi, is a part Qualification Graduate/ Undergraduate
    of AMPA Orthodontics, a series B funded fast
    growing startup with presence in 13 Indian cities
    Job Code NA
    and spreading rapidly within and outside India.
    key responsibilities
    Our teams of expert orthodontists and
    dermatologists are making self-care services
    accessible to all, just at the click of a button.
     All cases to be called within 48 hrs of the dispatch
    We’ve designed over 65,000+ smiles and  VC to be booked within 48 hrs of the kit delivered
    counting. What sets us apart is our  Clinic appointment to be booked within 7 days of the kit
    transparency in our corporate culture and our
    delivered
    legendary aligners, our flexible work-life
    balance and our personalized aligners, and our  Per Day minimum booking of 10 cases
    magical work that you will see right from social  No booking of B2B Cases
    media, all the way to our client's doorsteps.  NR CASES-cases every email to be sent after 5 attempts made in
    toothsi provides customized at-home smile
    next 48 hrs and email to be sent again every 7 days
    makeover solutions by utilizing revolutionary  Out of Town/ Not available - for more than 14 days - email to be
    Clear Aligner technology to make teeth marked to him informing him to contact us
    straightening hassle-free and affordable. Our
     Escalation cases to be address within 2 hours as assigned.
    skincare brand skinnsi was launched in August
    2020 to provide safe, convenient, and expert-  Constant follow-ups on appointment bookings until the
    backed solutions for all skin-related problems. consultation is completed
    The advanced technology, the amazing  Constant follow-up with Orthodontist to ensure that the
    corporate benefits, the fun workplace, and the
    legendary teams are just the beginning of what
    customer's appointment is completed
    you'll experience in a day at toothsi.
    requirements
    If you're looking for more reasons to smile, join
    us and we'll give you one!
     Minimum 2 to 5 years of relevant experience required
    #smilekhulke
     Strong articulation, time management and organizational skills
    toothsi culture  An extrovert and ability to establish rapport easily

    Building a great company culture


     Strong organizational skills that reflect ability to perform and
    doesn't happen overnight. prioritize multiple tasks seamlessly with excellent attention to
    detail.
    At toothsi, our constant efforts have been in
     Communication skills - good in English and Hindi, vernacular
    building an environment that gives a sense of
    safety & well-being. We take pride in cultivating language fluency is also checked upon
    an ego-free work environment and provide the  Ability to multitask.
    best learning opportunities to our employees,
    offering a sense of personal and professional  Good Knowledge of Excel Word and Google sheets.
    growth. We encourage inquisitiveness and do  Good command over English verbal & written
    our best to ensure that our employees are
    provided with challenging opportunities to
    garner thinking outside-the-box, all this while
    enjoying their work, every day at toothsi. We
    believe in the concept of meritocracy and are
    proud to call ourselves an equal opportunity
    employer.
    Explore more opportunities with us on: https://toothsi.in/careers
    We welcome you to be a part of our success Read more about us on:
    story! www.toothsi.in I www.skinnsi.in

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