HR FAQ & Policies

Odoo India

1st January 2022

version 1.0
The Odoo India HR Team

Recruitment Team

Sweta shah Ankita Rathod Janki Kadiya

Talent Acquisition & Talent Acquisition & Talent Acquisition &
Recruitment officer Recruitment Officer Recruitment Officer
[email protected] [email protected] [email protected]

Operations, Payroll, Leaves, Accounts & Admin

Operations Manager Payroll Manager Jaimin Dave

Joining, Onboarding, Payroll & Leaves Admin Executive
Revision, and Appraisal Khyati Patel [email protected]
Pragya Joshi [email protected]
[email protected]

Page 1
HR FAQ & Policies

1st January 2022

version 1.0 0

The Odoo India HR Team 1

Recruitment Team 1
Operations, Payroll, Leaves, Accounts & Admin 1

HR FAQ & Policies 2

Welcome to Gandhinagar 5
Office Address 5
Location 5

Practical Information 7
Accomodation 7
For more reference you can visit following websites: 7
For Renting or Buying Apartment (agents): 7
Where can I eat? 8
Tiffin Service 8
Some of the good Restaurants / Cafe / Street food 8
Transportation 9
Laundry Service 10
Groceries 10
Hospitals / Clinics 11
Schools 11
Playgroups/ Preschools/ kindergarten 11
Schools 12
Places to visit nearby 12

Office Timings 14
Lunch Break 14
Where should I take lunch at the office? 14

Salary 15
Why does my effective salary differ from the one I have signed on the salary
configurator? 15
When do I get paid? 15
How will I get my salary slips? 15
When do I have my salary review? 15
Are overtime hours compensated? 15
How are extra leaves computed? 15

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 What is my commission plan? 16
How is my commission paid? 16

Income Tax 17
How can I declare the Investments to save the tax? 17
When will the company deduct the tax from salary? 17

Provision of equipment 18
Can I use my computer for personal purposes? 18

Vehicle Policy 19
Parking policy 19

Expenses 20
What is considered an expense? 20
Can I make an expense for a book related to my job? 20
Can I get reimbursement for fuel? 20
How do I apply for reimbursement? 20
Who will approve my reimbursement? 21
When can I get the reimbursement? 21
What if my reimbursement gets rejected? 21

Holidays 22
What is the number of leaves I get per year? 22
What are the public holidays? 22
What are the flexi festival holidays? 22
What is legal leave or casual leave? 23
How many legal leave or casual leaves do I get? 23
Why can't I see 24 leaves in my account? 23
5 or more years of experience 23
Less than 5 years of experience 23
How many legal or casual leave can I apply for? 23
Will my leaves carry-forward to the next year? 23
Can I encash my leaves? 24
How many sick leaves do I get? 24
How can I apply for the leaves? 24
What are unpaid leaves? 24
Can I apply for the Half-day leave? 25
Can I leave early for the day? 25
Is there a Sandwich leave policy? 25
If I get sick, what should I do? 25
How to apply for leaves? 26
In which order do I have to take my leaves? 27
Leaves during notice period 27

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 Is there a maternity leave benefit? 27
26 weeks of maternity leave 27
When should I inform, about my maternity leave? 27
When will I get paid for maternity leave? 27
Can I get extra leave after 26 weeks? 27
What is the leave process? 27
Who confirms my leaves? 28
Is there a work from home policy? 28
What if I am out of office due to an Odoo Tour/client visit? 28

Timesheets 28

Appraisal 29
What is appraisal at Odoo? 29
Who can raise an appraisal request? 29
What is the time duration to raise an appraisal request? 29
Raise appraisal request manually 29
Employee Part 31
Manager Part 33
What happens if I forget to request an appraisal after 12 month? 35
End of Appraisal 35
Still you have a question? 35

Exit Process and Policy 36

I want to resign, what should I do? 36
I have sent my resignation letter by email, what is next? 36
What is my notice period? 36
Summary 36
What if I don’t want to serve the notice period? 37
What amount should I have to pay, when I am leaving early? 37
What if my manager terminates me? 37
Do I get paid in case of termination? 37
When should I submit the company resources? 37
When do I get my relieving documents? 37
Why have I not received an experience letter? 37
What if I require additional documents later? 38

Training 39
How many training days do I have ? 39

Laptop, Telephone and Internet 40

Well Being at work 41

How to sit down in my Office to avoid musclosqueltic issues ? 41
My doctor diagnosed some physical troubles or allergies, what to do ? 41

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 What to do in case of psychosocial troubles? 42

Odoo 42
I encountered an issue in my use of Odoo, what to do ? 43
Where can I provide feedback about Odoo ? 43
Referral Program for Experienced Odoo developer 43

General 44
I have another question, where can I submit it ? 44

Welcome to Gandhinagar

Hello !!

New to the city? don’t know where to go?

All you want is to explore the city and get more familiar with it, right!!

Don’t worry Odoo will help you out with that.

Just go through the booklet.
Believe me !! it's going to help you out in many ways.

Office Address
401 & 402, 4th Floor, IT Tower 3, InfoCity IT Hub, Gandhinagar, Gujarat. 382007.
Contact: 079 4050 0100

Location
https://rb.gy/iyp2xa

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Page 6
Practical Information

Accomodation
For accommodation you have many options available like Staying in PG, in sharing, on rent.
There are some details of PG which are nearer to office premises.

Name & Address Contact Person Details

PG Infocity Township Bharatsinh Zala (9898634444)

Wellcome Hostel & PG 9152170950

Well-Come PG, Gandhinagar Sector 1A, Gandhinagar
Sector 1, Gandhinagar-Gujarat - 382016, Near Aiyappa
Temple

PG Infocity, Reliance chowk, Kudasan: Jignesh Patel (8980034685)

Aastha tiffin & PG 09409428284

1021, 2, Sector 2D, Sector 2, Gandhinagar, Gujarat
382007

Divy Hostel And PG Housing 09723686529

Urjanagar 1, Kudasan, Gandhinagar, Gujarat 382421•

PEARL GIRLS HOSTEL 079 2321 3680

1, STUDIO APARTMENT, Opp, TOWNSHIP, Infocity,
Gandhinagar, Gujarat 392009

Destiny/ Only for Girls Ms. Mamta (9898910839)

You can also search for other PG and rent sharing apartments nearer to the InfoCity area
like Infocity Township, Kudasan, Sargasan, Sector – 1, 2, 3.

For more reference you can visit following websites:

https://www.justdial.com/Gandhinagar-Gujarat/Paying-Guest-Accommodations-in-Kudasan/n
ct-10934649
https://www.magicbricks.com/pg-in-infocity-gandhinagar-pppfr

For Renting or Buying Apartment (agents):

Mr. Salim Pathan (Agent) - 9723680927
Uma real Estate ( Agent ) Mr. Vasudev Patel - 9725152588

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Where can I eat?
“Good food is the foundation of happiness.”

For dine there are so many options available you can go out or else you can use tiffin
service. For online order, Swiggy and zomato are also available…

You can refer to some good affordable dining halls which are mentioned below.

Name Address and location link

Pramukh Dining Hall (unlimited Pramukh dining hall gandhinagar gujarat

thali approx. 80 rs.) (Infocity, Gandhinagar, Gujarat 382421)
https://bit.ly/2xFRRMg

Paratha Factory (Infocity, Gandhinagar, Gujarat 382421)

https://bit.ly/2xPettC

Jay Matarani Dhaba Shop No.112, 1st Floor, Supermall-1, Infocity Rd, Infocity,
Gandhinagar, Gujarat 382006
https://bit.ly/3arUmPz

South Cafe Super Mall Infocity, Rd, Infocity, Gandhinagar, Gujarat

382003 https://bit.ly/3cJ9Os7

Tiffin Service
Name Contact details

Aastha tiffin 9409428284

Masi Tifiin sayla 7359941197

Some of the good Restaurants / Cafe / Street food

Just search in google map for the below listed Restaurants and Cafe they are nearby the
office
Terracotta Legends of Punjab Khana Shana Dakshination

Moca Cafe Upper Deck Cafe New freezeland La pinoz / Dominos/

Pizza hut

Pooja parlour Sec 21 Mr. Prince pav Bhaji Shambhu Cafe Shivas Cafe
( Kudasan )

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 Furat Restaurant Satkar restaurant Greenz restaurant Radhe Thal

Zero Gravity cafe McDonald's CCD Balista Cafe

The Shake maker Belgian waffles i-Contrast Havmor The Eatery

Radhe snacks sec-11 Frankie station Bombay vada pav

and Dabeli - food
truck ( GH -2 )

Transportation
You have it all. Auto Rickshaws run on CNG.
Modern service providers like Ola and Uber are just an app away.

Other than that for local Intra-city transport, public transportation like GSRTC and
Gandhinagar City bus - VTCOS are also available.

Transport Service Location and Contact Details

VTCOS - Bus https://www.gandhinagarportal.com/vtcos-b

us-time-table/

GSRTC - Bus https://rb.gy/n5notr

Bus Depot location at GH-3 Circle, GH 079-23222703, 079-23222842
Road, Sector-11, Gandhinagar

GSRTC Central Bus Depot https://rb.gy/dyhwqq

Gita Mandir Rd, Dharmyug Colony, Gita 079 2546 3409
Mandir, Ahmedabad, Gujarat 380022

Railway station https://rb.gy/pi1cor

Footover Bridge, Sector 13C, Sector 14, 079 23222420
Gandhinagar, Gujarat 382016

Ahmedabad Junction https://rb.gy/lwgdql

Kalupur Railway Station Rd, Sakar Bazzar,
Kalupur, Ahmedabad, Gujarat 380002

Airway / Airport https://rb.gy/r6hsxh

Sardar Vallabhbhai Patel International
Airport, Hansol, Ahmedabad, Gujarat
380003

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Laundry Service
The only thing that should be separated by colour. If you are staying in PG, mostly laundry
service is provided by them or else you can refer to the following options for doing laundry.
Name Contact Details/ location Link

Wash Express Laundromat https://rb.gy/sdhmox

Shop no: 140, Super Mall 2, Infocity, 096876 00494
Gandhinagar, Gujarat 382007

UClean Laundry https://rb.gy/i4aodz

B104, Pramukh Arcade 2, Opp NID, 9999 75 9911
Gandhinagar - Kudasan Rd, Kudasan,
Gujarat 382421

Groceries
Go to the grocery store and buy better things.Buy quality, buy organic, buy natural, go to the
farmers market. Immediately that's going to increase the quality of the food you make.

All I'm here suggesting is a trip to the grocery store.

Name Contact Details/ location Link

City Square Mart https://rb.gy/bfj1d2

Shubh Vivid, Por, Kudasan Rd, Kudasan, Gujarat
382421

Vishal Supermarket https://rb.gy/7pgbbg

Shivalaya complex, Urjanagar 1, Kudasan,
Gandhinagar, Gujarat 382421

D Mart https://rb.gy/kxtyrp
Green City, Sector 26, Gandhinagar, Gujarat 382027

B Mart SuperMarket https://rb.gy/m5pyuk

15, Siddhraj Zori, Nr. Sargasan Circle, KH-D S.G
Highway, Gandhinagar, Gujarat 382423

For snacks/Dairy products: https://rb.gy/sg7gyo

Laxmi Bakery

Radhe Sweets https://rb.gy/yjcndi

For cakes : kabhi b bakery, Dangee Dums, Monginis

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Hospitals / Clinics
Healing is a matter of time, but it is sometimes also a matter of opportunity. Some
references.

Hospital and Address Location Link

Civil Hospital https://rb.gy/1v85r6

GH-3, GH Road, Sector-12, Gandhinagar, Gujarat 079 2322 1931
382016

Shivam Clinic / Dr. Vipul Thakkar https://rb.gy/hvtzrz

Address: A-213, Swagat Rainforest-2, Opposite
Swaminarayan Dham, Koba - Gandhinagar Service
Road, Urjanagar 1, Gandhinagar, Gujarat 382007

Shivam Clinic / Dr. Vipul Thakkar https://rb.gy/qsvqrp

Address: 1182, GH Rd, Sector 3D, Sector 3, 098251 86045 / 079 2323 2591
Gandhinagar, Gujarat 382006

Anand Hospital https://rb.gy/kkvfhr

Reliance Chokdi, Radhe Square, Urjanagar 1, 079 2321 3407
Kudasan, Gujarat 382421

Hi-Tech Hospital https://rb.gy/7sxyl8

1186, GH Rd, Sector 3D, Sector 3, Gandhinagar, 079 2324 0555
Gujarat 382016

Eye And Skin Plus https://rb.gy/bqv6lo

Sarkhej - Gandhinagar Highway, Sargasan, 096015 65327
Gandhinagar, Gujarat 382423

Orasurge Dental And Maxillofacial Surgical Centre https://rb.gy/tu9lgc

Swagat Rainforest - 2,B Block, above Aastha 098251 98854
Supermarket, Kudasan, Gujarat 382421

Schools
The beautiful thing about learning is that no one can take it away from you.
Education gives us an understanding of the world around us and offers us an opportunity to
use that knowledge wisely. All I am here is suggesting playgroups and schools for childrens.

Playgroups/ Preschools/ kindergarten

School Name Location Link

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 Kidzee Kudasan https://bit.ly/3fgA9z7
Swagat Rainforest 1, 29, Navkar Bungalows, Near, 070162 62728
Kudasan, Gujarat 382421

EuroKids Preschool Kudasan https://bit.ly/2W4dCyi

20, Vandan Bunglows,, Behind Sarthak Sankalp, Nr. 099789 14001
Hotel Middle Town, Kudasan, Gandhinagar, Gujarat
382421

Sunrise International PreSchool and Daycare https://bit.ly/3gKrJ3z

Plot No: 372, Sector1, Gandhinagar, Gujarat 382001 090999 03079

Info Kids Pre-School and Nursery Gandhinagar https://bit.ly/2BVc2I0

Plot No: 80, 2, Sector 2A, Sector 2, Gandhinagar, 072111 72400
Gujarat 382007

Schools
School Name Location Link Website

Podar International School https://bit.ly/2O8Ht4b https://www.podareducation.org/

School of achiever https://bit.ly/3ekcSuR http://www.schoolofachiever.org/

Hillwoods High School https://bit.ly/2ZfQ8bq http://www.hillwoodsindia.org/

DELHI PUBLIC SCHOOL https://bit.ly/3ecOjQB http://www.dps-gandhinagar.com/

St. Xavier's High School https://bit.ly/38IYwDf http://www.xaviersgnr.in/

Jamnabai Narsee School https://bit.ly/2ZeV00p http://www.jnsgiftcity.org/

Places to visit nearby

When the reality looks extraordinarily unreal, you must know that you are in an
extraordinarily beautiful place!

Gandhinagar is the administrative capital of Gujarat located on the western bank of

Sabarmati river. Named after the father of the Nation, Mahatma Gandhi, Gandhinagar is the
second planned city of India, after Chandigarh. The city is divided into thirty organised
sectors, each of them is pedestrian friendly and self-contained. It's more of a people-oriented
city, with all the parks, monuments, gardens and grand civic buildings.

Tourist attractions of Gandhinagar include Blackbuck National Park, Rani Roopmati Mosque,
Capital Complex, Sarita Udyan, deer park, GIFT City Tower, etc.

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Name Location Link

Akshardham https://rb.gy/mqaicj

Dandi Kutir (Salt Mount) Museum https://rb.gy/vthd2w

Garden Of Gh 4 https://rb.gy/dyad8g

Indroda Nature Park https://rb.gy/piklx5

Adalaj Stepwell https://rb.gy/ccm0rp

Sarita Udhyan https://rb.gy/laucpr

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Office Timings
We are working 5 days a week (Monday to Friday), 40 productive hours per week.

General office timing is morning 10am to evening 7pm, including 1 hour of lunch break
(usually between 1 pm to 2 pm). All days are not the same so you will be allowed to start
your day early or late, you have to complete your 8 working hours daily excluding break time.

Lunch Break
Daily lunch break timing is 1pm to 2pm. Sometimes you're stuck for important tasks,
customer calls or meetings, in such cases you can adjust your lunch break timings
accordingly.

Where should I take lunch at the office?

Cafeteria or go out for lunch, don’t spoil your desk.

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Salary

Why does my effective salary differ from the one I have

signed on the salary configurator?
The net amount indicated in the offer or appointment letter may differ a little from your final
pay. As there are many different factors which affect your net pay such as Provident Fund,
Employee State Insurance Corporation (ESIC),Professional Tax,Insurance or unpaid monthly
leave if there is any.

If it differs a lot, raise a query to employee support [email protected] immediately.

When do I get paid?

Salaries are paid at the start of the month between the 1st and 5th of every month.

How will I get my salary slips?

For salary slips please drop email [email protected] between 1st and 10th of
every month, you will receive the soft copy of your salary slip.

You will be getting the maximum last three months salary slip.

When do I have my salary review?

On the basis of appraisal salary review takes place. The Appraisal takes place every year at
the anniversary date of your contract + 1month.

The HR Team will come back to you by email and send you a new link for salary Review.

Your salary is reviewed based on your experience, and your overall score for the year, and
the internal benchmark.

Are overtime hours compensated?

There is no overtime at Odoo. Working hours are flexible but over time cannot be recovered
in the form of financial compensation or leave.

How are extra leaves computed?

Extra holidays (unpaid leaves) are computed on your Monthly cost.

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A working Month represents 22 working days. The employee salary is divided by 22 to get
the budget for one day.

The gross is reduced by this amount * the number of extra time off ( Unpaid leaves ) you
select in the configurator.

What is my commission plan?

As soon as you start working at Odoo as in the Sales Team, you will automatically receive a
commission plan, indicating your target and the amount of your commission based on your
team.

How is my commission paid?

Commissions are paid quarterly (January, April, July, October) in the form of separate
instruction other than payroll.

The commission is paid when the quarterly targets are achieved, else you are not entitled to
get any commissions.

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Income Tax
It is the company's responsibility to deduct the tax from your salary and deposit it to the
government based on the tax slabs and rates.

How can I declare the Investments to save the tax?

When will the company deduct the tax from salary?

Income tax will be deducted from your salary in the last financial quarter (January, February
and March).

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Provision of equipment

Can I use my computer for personal purposes?

Yes, you can, unless it is used with due care. Any sought of damage in company equipment
employees will be solely responsible for it.

NB: The loan of the laptop to third parties is not allowed. Installation and use of cracked/
pirated software are not allowed.

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Vehicle Policy

Parking policy

As odoo office is located in Infocity, you have to follow parking rules as per the
guideline of info city.

For two-wheelers, there is a special parking zone in an open area which is free of cost.
And for four-wheelers, there are two parking zones.
First is available in the open area which is free of cost.
The second is underground parking. For this, you have to inform the admin by email
[email protected] as its entry is only accessible with a barcode sticker, and for that,
you also need to pay a small amount.

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Expenses

What is considered an expense?

Any purchase made for the company or that can be used for the company, for which you
have a valid receipt.

Can I make an expense for a book related to my job?

Reading good books is a great way to learn and evolve faster. So, we encourage everyone
to do it. Our policy: you can buy any book1, and Odoo pays the bill.

Send an email to the office manager to get a book. Once you have finished reading it, bring
it back to the Odoo library for the others. It’s ok to write notes or underline sentences in
books. We like used books too! :)

Can I get reimbursement for fuel?

Yes, If you use your personal vehicle for office work/purpose with the valid reason then you
can ask for reimbursement of fuel expenses.

How do I apply for reimbursement?

Create a reimbursement line from the Expense application, you should create one line per
bill in case you have multiple bills. Select the correct expense category, description and
amount.

1
The book should be related to the work.

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Later create an expense sheet by selecting all those lines, and send to your manager for the
approval of the reimbursement.

Who will approve my reimbursement?

Your immediate manager will review and approve the reimbursement. Manager may reject
the request if they don’t find the valid reason for the purchase.

When can I get the reimbursement?

You can expect to get the reimbursement in two working days once your manager approves
the reimbursement.

The payment will be done by the account department through bank instruction, don’t hesitate
to contact the account team at [email protected] in case you don’t receive it in two
days.

What if my reimbursement gets rejected?

Normally we never reject any reimbursement if there is a valid reason, next time ask your
manager if you are not clear whether it will be reimbursed or not.

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Holidays

What is the number of leaves I get per year?

Leave Type Number of Leaves

Public holidays 9 / year

Flexible festival holiday 2 / year

Paid holidays or Legal holidays or Casual holidays 24 / year

Sick leaves 6 / year

Unpaid holidays unlimited2

What are the public holidays?

A public holiday, a national holiday, or a legal holiday is a holiday generally established by
law and is usually a non-working day during the year.

There are nine public holidays which are fixed & dates of which will be declared at the start
of every year.

Makar Sankranti Republic Day Holi Independence Day

Rakhi Gandhi Jayanti Diwali New Year

Bhai Dooj

There is no policy of giving alternative holidays In case public holidays come on weekends.

What are the flexi festival holidays?

India is a country that has many festivals depending on the states, we don’t want to restrict
the festival leaves based on Gujarat state only. You can avail flexi leave on any of the indian
festivals.

There will be 2 flexi festivals you have every year.

For any query regarding the leaves and attendance drop email at [email protected].

2
Unlimited leaves will be approved with the valid reason only

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Attendance: Your attendance will be recorded and noted by connecting your device to Odoo
Wifi. Total working hours are 40 hours per week so 8 hours of working per day excluding
lunch break.

What is legal leave or casual leave?

These legal or casual leave are the leaves granted for a certain number of paid leaves per
year (January to December) so that you can go for a certain unforeseen situation & vacation.
The salary will not be deducted when you apply for casual leaves.

How many legal leave or casual leaves do I get?

All the employees will get the 24 legal or casual leave per year. The year counts from
January to December. The leaves will be allocated at the beginning of every year in January
as below.

Why can't I see 24 leaves in my account?

The leave will be allocated at the beginning of every year in January. The allocation of
leaves will be based on the number of years of experience you have at Odoo.

5 or more years of experience

All 24 leaves will be allocated in January.

Less than 5 years of experience

12 leaves will be allocated in January and rest 12 will be allocated in the month of July.

The leaves will be allocated on pro-rata based to the employees who have joined in between
the year (i.e. Joined before 15th day of April , you will be given 6 leave at the time of joining
and 12 leave by July).

How many legal or casual leave can I apply for?

There is no restriction on the number of leaves. You can apply for a number of leaves, you
have in your account at any time.

For example, you have 12 legal or casual leave in your account, you can avail all 12 legal or
casual leave during the first month itself, but then for the rest of the next 6 months you don’t
have the legal or casual leave.

Will my leaves carry-forward to the next year?

No, all types of leaves will be left by the end of the year (31st December).

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Legal or casual leaves will be encashed at the end of year (31st December) for the
remaining leaves available in your account.

For example: In 2022 as per policy you get 12 legal or casual leaves in the first six months
(Jan to Jun) and another 12 leaves in the next six months (July to December), so your first
12 leaves can be carried forward in the next six months till December 2022 but not in 2023
next year.

Can I encash my leaves?

Yes, legal or casual leaves available in your account will be encashed at the end of the year
(31st December).

How many sick leaves do I get?

The sick leave will be availed depending on the number of years of experience at Odoo. All
the Odoo India employees will get 6 sick leaves.

How can I apply for the leaves?

Don’t give a surprise to your manager3, if your leaves are planned, please inform your
manager before applying to the server.

Apply leaves on the server once your manager agrees with you, your leaves are approved
as soon as leaves are approved by the manager.

What are unpaid leaves?

Unpaid leave is leave without pay. No limits for unpaid leaves, when you have a proper
reason.

If it’s unplanned, please inform your manager immediately, you have to update the leave on
the server as soon as you resume the duty.

Can I apply for the Half-day leave?

Yes, you can apply for half a day. You can apply for half a day for the below listed types of
leaves.

Leave Type Half-day leave

Public holidays NO

3
Incase of emergency please call or message your manager and inform them about the leave.

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 Flexible festival holiday NO

Paid holidays or Legal holidays or Casual holidays YES

Sick leaves NO

Unpaid holidays YES

The timing for the half day will be 10:00am to 3:00pm (morning half) or 3:00pm to 7:00pm
(evening half)

Can I leave early for the day?

Yes, if it is not on a regular basis. Please meet your manager and inform the reasons why
you want to leave early before you leave the office.

Your manager may ask you for the compensation, you can compensate by coming early to
the office or staying late to the office. You can’t compensate for your missing time in
break/lunchtime

Is there a Sandwich leave policy?

No, there is no sandwich leave policy. We want to invest our time in productive things rather
than computing complex rules that decrease an employee's on-hand salary.

If I get sick, what should I do?

It would be good if you or anyone else on behalf of you informs the manager so that they will
be in a position to arrange your replacement until you rejoin the office.

Get the xerox copy of the treatment file, or ask your doctor to write a medical certificate
incase if you don’t have the if you don’t have the medical treatment file, when you rejoin the
office.

Apply for the sick leaves on the server, and attach all the documents related to the medical
treatment.

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How to apply for leaves?

Click on the Time Off application, you will see all your leave requests. Click on the NEW
TIME OFF button to apply for the leave, you will see a popup window to apply for the leave.

Select the leave type you want to apply for from the Type Off Type.

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Select the dates you want to apply for the leaves, the number of days will be computed
automatically. Click on save, it will automatically send your manager for the approval, the
second approval will be done by the Payroll team.

In which order do I have to take my leaves?

Use your Legal first - all your legal leaves then Unpaid leaves, you can avail sick leaves
incase if you are sick, do not forget to submit the authorised medical documents.

Leaves during notice period

As soon as you place resignation, all the leaves in your account will be set to 0, then any
leave applied during the notice period will be leave without pay.

Is there a maternity leave benefit?

Yes, you can avail of maternity leave, when you have a present for 80 working days at Odoo.

When you reach 3 months of pregnancy, you can send the official pregnancy certificate to
your manager + HR Manager at [email protected] (no obligation to warn, but it gives
you legal protection).

26 weeks of maternity leave

You can bifurcate the leave as post and pre-delivery. 8 weeks of leave can opt before the
delivery and remaining post-childbirth.

When should I inform, about my maternity leave?

26 weeks is a long time. It is difficult for your manager to find an alternative for you, it would
be good if you inform your manager one month before you plan to go for your maternity
leave.

When will I get paid for maternity leave?

TODO:

Can I get extra leave after 26 weeks?

TODO:

What is the leave process?

Once you checked with your team leader to approve your leave, please encode your
request* in Odoo. The request has to be made at least 3 open days before they leave.

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NB: You are directly responsible for your requests. A mistake can not be imputed to HR and
may not be modified if already confirmed by Manager and HR. Please check the dates and
the number of days when encoding!

Who confirms my leaves?

There are two levels of approvals of the leaves, please check with payroll manager or
immediate manager to verify your manager on your employee record.

The first level of approval is always done by your immediate manager, payroll team will do
the second level of approval at the end of the month while computing the salary.

You can consider your leave to be approved when your leave is approved by your manager.

Is there a work from home policy?

The Odoo policy is based on team cohesion and peer support. It does not normally avoid
working from home. However, work from home is acceptable exceptionally with the
agreement of the manager.

If you want to work from home, please request your manager with a valid reason. When your
manager agrees to allow you to work from home, sign the agreement. Send a copy of the
agreement in an email to the payroll team at [email protected], keep your manager
in cc.

What if I am out of office due to an Odoo Tour/client visit?

In case of an Odoo Tour/client visit, please inform the payroll department by dropping an
email to your team leader, encode a leave in Odoo with a leave type “Odoo Tour”.

Timesheets
Any questions about timesheets? Refer to the Timesheet FAQ !

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Appraisal
Appraisals are essential to ensure everyone evolves in their skills. This is where we need to
define the action plan to make you become a leader, a better expert, or anything you want
from your career.

Appraisals are organised once in a year. However, feel free to request a one to one
discussion with your manager at any time, if you need it.

Please go through the example below that shows how the appraisal process works in Odoo,
in case this is your first appraisal.

What is appraisal at Odoo?

Appraisal at Odoo is not only involves salary revision, the salary will be revised once a year
through the appraisal process for all the employees, but still you can ask for the appraisal if
you think that your skills are not utilised competently or you want to accept a new
challenge, you can raise an appraisal request manually.

Note
Appraisal requests raised before 12 months from the last appraisal are not considered for
the salary revision, It is specific to evolve your skills or only to assign new challenges.

Who can raise an appraisal request?

Below are the list of cases where employees can ask for appraisal:

● Who have completed the probationary period and are going to join as a permanent
employee.
● A permanent employee at Odoo

What is the time duration to raise an appraisal request?

A permanent employee at Odoo can raise an appraisal request minimum 6 months after the
last appraisal or during the regular appraisal cycle (salary revision) or after 12 months from
the last appraisal.

Raise appraisal request manually

You can request for the appraisal minimum after the 6 months from your previous appraisal.

As explained before, appraisal can be raised to revise the salary once a year or if you want
to accept a new challenge during the year.

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Go to My Profile

Click on the Request Appraisal button, please select HR manager (Pragya Joshi
<[email protected]>) on the appraisal request, and keep a minimum 30 days time for the
appraisal deadline.

The appraisal request has been created and ready to launch.

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Click the Confirm Appraisal and Send Form button on the appraisal request. It will create
two activities, one for employees and one for managers.

Employee Part
Employees will get the appraisal details by email.

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Download the appropriate appraisal form, fill it and send it to your manager, also keep the
HR Manager informed about the same.

Use chatter on the appraisal request to send the filled form.

Mark as done, once the employee part is done, mark your activity as done on your
appraisal form.

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Manager Part
Once a manager receives the appraisal form filled by an employee, he will schedule a
meeting with the employee. Use the Meeting smart button on the appraisal request in Odoo.

When you schedule a meeting, please do not forget me (Pragya Joshi <[email protected]>) in
that meeting, I will be there in the appraisal meeting along with the employee and team
leader.

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Once the manager completes the meeting, please mark it as done for your scheduled
activity and meetings.

The form has to be updated by the manager and sent back to the HR manager through the
chatter on appraisal requests.

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What happens if I forget to request an appraisal after 12
month?
If an employee has not made the manual request for the performance appraisals, we will do
automatic appraisal every 18 months.

The appraisal request will be created automatically, the process for the appraisal remains
the same.

End of Appraisal
Once the result is declared for the appraisal the appraisal will be marked as done in Odoo.
The HR Manager will declare the appraisal either its evolution plan for an employee or
salary revision.

Still you have a question?

If you have any questions or queries related to the appraisal process, forms do not hesitate
to contact Pragya at [email protected].

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Exit Process and Policy

I want to resign, what should I do?

Don’t worry if you find an opportunity outside the company, nothing wrong in that. The first
step before you resign is to speak with your team leader or HR manager, explain clearly why
you want to resign.

Once your manager agrees with your resignation, send an official resignation letter by email
to your team leader and HR Manager.

I have sent my resignation letter by email, what is next?

Soon you will get the meeting request from your manager to discuss the terms for the
resignation and after the meeting you should receive a confirmation email about the
acceptance of the resignation with important information listed below:
● notice period
● last working day
● Notice period amount payable by company or by you

What is my notice period?

The notice period for permanent employees will be 2 months from the date of your
resignation once it is accepted by your team leader.

The employees who are on probation period will have 1 month of probation period, once you
have completed 3 months of probation period, or else there is no probation period.

If you are working as an Interns there is no notice period.

Summary
Employee Type Notice Period

Permanent 2 months / 44 working days

Probation less than 3 months No probation period

Probation, equal or more than 3 months 1 month / 22 working days

Interns No probation period

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What if I don’t want to serve the notice period?
It is not a best practice to leave within one working day, everyone at Odoo is specialised in
their jobs and we require some time to replace you, we need some working days to transfer
your knowledge or running projects or ongoing tasks.

Still, we can allow you to leave early for some of the specific job positions, when your
manager agrees to relieve you, of course in that case you have to pay early relieving pay to
the company.

It is vise-versa, if you as an employee want to leave early you have to pay the notice period
amount, if your manager wants you to leave early then the company will pay you the notice
period salary.

What amount should I have to pay, when I am leaving early?

The salary for the notice period + 18.00% GST. For example your take home salary is
37,500 and notice period is of 2 months then you have to pay (37500×2)×1.18 = 88500.

What if my manager terminates me?

Managers never terminate anyone except the situation is not the worst. The exit process will
remain the same even in case of termination.

Do I get paid in case of termination?

Yes, you will be getting paid for the full notice period.

When should I submit the company resources?

You have to submit the company resources by the end of the last working day. Make sure
you have taken backup of your important data if there is any before you submit it to the
company.

When do I get my relieving documents?

Your relieving document will be issued to you once the full and final settlement is prepared
and confirmed with you, the full and final settlement will be done on the last working day. You
will get your relieving documents on the last working day.

Why have I not received an experience letter?

You should receive all the documents on the last working day, you may not receive the
experience letter only in case you have resigned before the compilation your probation
period.

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What if I require additional documents later?
Yes, you will get the additional document as and when required subject to the content of the
documents, you can contact to Pragya Joshi <[email protected]>.

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Training

How many training days do I have ?

Odoo offers 12 training days/year. It gives you the possibility to increase your knowledge
and skills. A training can either be training given by colleagues 4, online videos5 or Cefora
training chosen by your manager for the whole team or chosen by you according to your
position and needs.

4
Overview at the agenda for internal training
5
See e-learning platform on Odoo website

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Laptop, Telephone and Internet
You will be assigned a laptop when you join the Odoo.

If you are facing any issue in your laptop, internet connection or company telephone line you
can directly contact our admin Jaimin Dave ([email protected]), he will help you out with your
problem.

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Well Being at work
For employee safety and health we also have made arrangements for a first-aid box, if you
are not feeling well or need some pain relief medicines, you can contact our HR, they will
help you out.

How to sit down in my Office to avoid musclosqueltic issues

?

Read this for more information

My doctor diagnosed some physical troubles or allergies,

what to do ?
To prevent some issues, Odoo provides, without justification, wrist rest, vertical mouse,
separate screens and keyboard, laptop support. To get one of these you can simply request
it from Jaimin Dave at [email protected].

For other specific material, it is on demand and according to the advice of your doctor or
occupational medicine.

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What to do in case of psychosocial troubles?
If you are not comfortable with some things like tasks we assigned to you, your office, your
team,… speak with your manager or any other person who could help you to fix your issue
(hr, colleagues, …). You can contact our internal prevention advisor, Prgya Joshi (prj) to get
advice on what to do in case of issues.

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Odoo

I encountered an issue in my use of Odoo, what to do ?

You can submit a ticket through: www.odoo.com/help

You must be logged in to odoo.com with your employee credentials

Choose "A bug with traceback" as Ticket Type
A checkbox "Reproducible on runbot" appears only for our employees => check it!
If you don't know if your issue is a bug, open a regular ticket.

Follow instructions in description to provide all information to help the support team to fix
your issue.

Where can I provide feedback about Odoo ?

You can send an email to [email protected]. The product owners manage this
channel and answer your questions. If you are not sure it is a bug or a feedback, prefer the
help platform to report your issue. If it is a feedback, they forward the ticket to feedback.

Referral Program for Experienced Odoo developer

You can refer to someone from your network (personal or private).

If you want to refer your Friends, Linkedin, or Facebook contacts please fill
https://forms.gle/Pz7PGpfD1nMxchu47 form and you will get your referral link from Helly
<[email protected]>, she will also guide you what you should share on the social media or in
email share.

A candidate applies through the link shared by you on Linkedin, Facebook, or Email you will
get the benefit of an employee referral program. The referral program is only for the Odoo
Developers (Minimum 1 year of Odoo Experience).

You will get paid when your referral signs the contract and joins the company.
Rs 10,000 - 1+ years of Experienced Odoo Developer, Business Analyst, Sales Advisor.

We are going to offer 1 advance salary to those who sign the contact and join us under this
campaign.

Please contact the relevant recruitment officer in case you have any questions or queries
related to the referral program.

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General

I have another question, where can I submit it ?

If your question is not in this FAQ, feel free to contact [email protected] or your
manager to add it if it is a global concern.

If you have any suggestions regarding FAQ, or want to add questions, feel free to contact
Pragya Joshi at [email protected].

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